Hello... Got a Touch recently, and doing research found this forum. One of the best findings lately for me: already flashed the phone with a WM6.1 ROM and updated my radio successfully. But I have a problem (even before the flashing):
I can't connect to my wifi. I have a belkin N router. Have tested almost everything: updated the router's ROM, updated the phone's radio, turned off security, assigned manual IP's, etc, but with no success... so I'm running out of ideas. I can connect to another people's wifi's tho.
Anything I have missed? Just an incompatibility? (which means I'm screwed)
Thanks a lot
is t on n only mode?
touch is g/b as u probably know
if not, try with no security to see if it connects
Yeah, it is in a multiband setup (g/b/n).
Also tested with no security. No sucess.
I have the same problem, I'll let you know if I find a solution.
Same thing... I'm trying to figure out a solution, any findings, will post here.
I tried to connect my Touch to my old netgear 802.11b router at home without any success. I did a lot of "googling" on the subject, and only found that many concluded that it wasn't possible to do so.
Also, I have AT&T, and they are offering free hotspot WIFI connectivity to their customers (which is intended for laptops). My touch detects the WIFI signals, but I have yet to find out how to make a connection.
It seems like there should be a way to do it somehow though!
Anyway...
Best Regards!
pl, when you go into your Settings -> Connections -> Wi-Fi, can you see your wireless network being detected?
The only things that spring to mind at the moment, are the basics for normal connection ...
1. Network type (B/G/N)
2. Authentication (password)
3. MAC Filtering
Here's what I would do ...
1. Reset router (usually has default button at the back).
2. Set it up for DHCP (sometimes cures a lot of problems).
3. Set simple WEP with password.
4. Obviously a network name (make sure it is not hidden, also make sure AP is enabled)
5. Set channel
6. Set mode (Network type) to mixed.
7. Save and reboot.
8. Soft reset Touch
9. Go to Settings -> Connections -> Wireless LAN
10. Activate Wireless and see if your SSID (network name) pops up. From here you can see signal quality and IP (to make sure you got it from DHCP).
Give it a shot and let us know what happens.
same problem here, really annoying!
Strange, I have never had problems with mine (had it connected to a couple AP's already). In fact, it's easier than connecting my laptop to a WLAN.
You have anything else that can connect to your Router? pc or something.
My Touch can connect to other routers, and I have 2 PCs at home which connect to my Belkin N router, I just can't connect my Touch to it.
I found a solution
Customer Call Details Nov 13 2008 04:37
I have an HTC Touch that can connect to other hotspots, but not to my home Belkin router. Sometimes, if there is another connection available, it can see the router, and says that it is Available, but cannot connect; other times it won't even see it. I have checked for firmware updates, but I have the latest. Any help would be greatly appreciated.
Belkin Response Nov 14 2008 22:18
Hi Lilburd,
Thank you for contacting Belkin Technical Support.
We understand that the HTC Touch does not connect to the router. We apologize for the inconvenience caused.
Please follow the steps given below to update the firmware and configure the router:
We recommend that you update the firmware from a computer that is connected to the router with an ethernet cable.
Please download the latest firmware on the router from the link given below. Download the file "3.01.29":
http://www.belkin.com/uk/support/article/?lid=enu&pid=F5D8233uk4&aid=10288&scid=0
and save it to the computer.
- To update the firmware, log on to the router`s web interface by typing in http://192.168.2.1 in the address bar of the browser. The computer should be
connected to the router with an ethernet cable.
Note: If you have changed your Router’s IP address, use that IP address.
- By default, the password is blank. Click the "Submit" button.
- Click on "Firmware Upgrade" under the option "Utilities".
- Click on “Browse” and select the bin file that you have downloaded.
- Click on “update” and follow the wizard.
- After updating the firmware, restore the router to factory defaults by clicking on "Restore Factory Defaults" under "Utilities".
- Reconfigure the router.
Please follow the steps given below for configuring the router:
- Connect the computer to the "LAN" port on the router and connect the modem to the Internet/"WAN" port, using Ethernet cables.
- Take a paper clip, insert the paper clip in the reset hole of the router and hold it for 15 seconds.
- The power light will flash and then come back "ON" solid, indicating that the router is being restored to factory defaults.
- The corresponding lights on the front of the router should be lit up.
- On the computer, check if you have an IP address in the range of 192.168.2.x.
- If not, specify a static IP address, gateway and "DNS" address by following the steps given in the link-
http://web.belkin.com/support/kb/kb.asp?a=2824
- Log on to the router web interface by typing in http://192.168.2.1, in the address bar of your browser.
- By default, the password is blank.
- Click on "Connection Type" in the left hand column under "Internet WAN" heading.
If the connection type is Dynamic (cable):
- Choose "Dynamic" and then click on "Next".
- Type in your “Host Name”, if your Internet Service Provider has provided it. Else, leave it blank.
- Click on "Change WAN MAC Address".
- Click on the button "Clone".
- Click on "Apply Changes".
If the connection type is PPPOE (DSL):
- Choose "PPPOE" and click on "Next".
- Enter the user name and password given by your Internet Service Provider.
- Save the settings.
- Click on the "Home" link at the top of the screen.
Internet Status should show "Connected" on the top right hand corner of the web page.
If the problem persists, please get back to us with the following information:
1. Type of connection provided by your ISP (Is it PPPOE, Dynamic or static).
2. Name of the Internet service provider (ISP).
3. Version number of the router. You would find the version number on the bottom of the device. It would be a number in a series of thousands with a prefix “ver.”.
4. If the internet connection is stable on the computers using the router?
5. If the HTC Touch detects and connects to other networks in the neighborhood?
Lilburd, if you need further assistance please feel free to write back to us and we will be happy to assist you.
Regards,
Belkin Technical Support.
That really is strange. The way I see it, WLAN is a standard. It's like BT, any headset should work with any BT phone, as would any wireless device work with any wireless device
Maybe force the router to only broadcast in G (or even B) and see what happens? (I know, I'm reaching now )
Tried everything so far, no success. Even with no security enabled.
same problem here, Very Annoying, tried every thing
HTC Diamond doesnt connect to WiFi!!!!!
EMoeHTC said:
I tried to connect my Touch to my old netgear 802.11b router at home without any success. I did a lot of "googling" on the subject, and only found that many concluded that it wasn't possible to do so.
Also, I have AT&T, and they are offering free hotspot WIFI connectivity to their customers (which is intended for laptops). My touch detects the WIFI signals, but I have yet to find out how to make a connection.
It seems like there should be a way to do it somehow though!
Anyway...
Best Regards!
Click to expand...
Click to collapse
ANY SOLUTIONS TO THIS ISSUE YET....WAITING TO USE WiFi on My HTC-D.
THanks
Same problem here, N1 Vision router and XDA Orbit, both running on latest firmware. Wrote to Belkin support describing the issue. Here's their reply:
Code:
Thank you for contacting Belkin Technical Support.
We understand that you are not able to connect XDA Orbit WM6 communicator wirelessly.
To resolve this issue we suggest you to open ports on router.
Please collect the port number from the XDA Orbit WM6 communicator vendor and enter under "Inbound port" & "private port".
-Please open the Internet Explorer and in the address bar type in "192.168.2.1" and Enter.
-Leave the password blank and click on "submit".
-Click on "Virtual server" under the "Firewall".
-Enter the port number under "Inbound port" & "private port".
-Enter the IP address of this computer under the "Private IP address".
-Check the "Enable" box and click on "Apply changes".
George, if you need further assistance please feel free to write to us or call us on 08456077787.
You can also contact us through our online chat support at:
http://www.belkin.com/chat/technicalsupport.aspx
Regards,
Suzane Taylor
Belkin Technical Support
Utter nonsense...
I just got my Touch Diamond from Sprint and am having the same issue. I have a Belkin N+ Router that is in g/b/n wireless setting.
The phone just simply will not see the SSID even if you put the settings in there manually. What it does see however is the guest SSID my router emits and connected to it without any issues. The guest account is a feature of my router gives friends access to the web but denies access to internal network.
Out of curiosity changed my routers wireless bands to only G/B and all of a sudden my phone can see the network. Unfortunately for me I rely on the N part of my network to connect my laptops and do streaming HD so leaving it on G/B is not acceptable.
I just connect via the guest account, anyways its not like my phone would have been able to see the internal home network anyways.
Just my 2cents
I have the same issue.
Used to use a D_Link G router, but recently upgraded to a belkin N-draft one.
My laptop connects on G, and my desktop on N, so I can't switch N off and just use G.
Anyone found a solution yet? It's bugging the hell out of me!
I posted a fix on page one that should work. You have to update your firmware.
Did u all using any encryption security?
128bit WEP - touch have a problem of connection
64 bit WEP - works
have you enabled easypairing, (WiFi easypairing : Enabled) if so turn it off or press the required button sequence on the router to connect.
Related
the WIFI state is connected. but when I try to open a webpage, eg,www.google.com, it shows error: the page cannot be found. Check the name and try again. anyone knows that? how can I fix it?
Thanks.
HELP ME
Someone can help me?!
Where are you using the wifi? Is it your home network or work/hotspot?
Go to settings then the connections tab then tap the "wireless lan" icon. Tell us what you see on that screen, then click the advanced tab and tell us what is there too. Finally click "menu" then "network cards" and tell us what is there (should be a list of available networks).
The only problem I have with my wireless is that i need to have a very strong signal to be able to receive my IP address via DHCP. Once it has it then it's OK and i can wander about but I get no address when the signal is weak ( less than 50%).
Cheers
Gadget.
tatata
Check that you have set the connection type to "internet" - I suspect this problem occurs because you have it set to "work".
Chris
I am having the same problem , my signal is nearly 100%, the phone is set to internet, Belkin 54g,, authentication is 'open', WEP, the key was entered manually (26 digits ), do i use 802.1 access ?
mode is infrastructure, tx rate is auto, channel 11,, the mac and ip address is correct,, what is enroll ?
I have tried everything and it is obviously connected so why will it not load pages ?
Had the same problem myself with my XDA IIs. Only solution I could find was to turn disable the firewall on my router. No idea why that worked, and cant find a way to turn the firewall on without causing the problem again, but it did work!
got smilar problem here, some times even when i connected and browsed web say 2 mins. ago suddenly connection can not be established i have tried it with belkin 54g linksys and 3com routers all same couldnt find any solution and accepted it as it is
gadget_uk said:
Where are you using the wifi? Is it your home network or work/hotspot?
Go to settings then the connections tab then tap the "wireless lan" icon. Tell us what you see on that screen, then click the advanced tab and tell us what is there too. Finally click "menu" then "network cards" and tell us what is there (should be a list of available networks).
The only problem I have with my wireless is that i need to have a very strong signal to be able to receive my IP address via DHCP. Once it has it then it's OK and i can wander about but I get no address when the signal is weak ( less than 50%).
Cheers
Gadget.
Click to expand...
Click to collapse
hello All and Gadget
Bought the XDA mini S from 02 yesterday and havent really been playing with it except installing programs, removing the 02 files and finding my way round the phone.
Anyway, having problem with getting WIFI, can anyone help?
At home, I use Wanadoo broadbrand wireless 'livebox' and here are the following details on the Mini S:
Wireless Lan> main tab> SSID - blank, mode - infrastruture, BSSID -blank, Tx rate - auto, channel - 0
Advanced tab > status, not connected to network, MAC - 00-09-2D-8D-66-BF, IP - 0.0.0.0
network cards tab> wireless tab - wanadoo - 2D9E available
network adaptors> network card connects to 'The internet'
Thanks in advance
Andy
Might be a stupid question but.....
Have you got any security on your wireless router? if so have you permitted the MAC code of your device to connect and obtain an IP address from your router?
Anthony.
an2ony said:
Might be a stupid question but.....
Have you got any security on your wireless router? if so have you permitted the MAC code of your device to connect and obtain an IP address from your router?
Anthony.
Click to expand...
Click to collapse
Thanks for the prompt reply. Another stupid question is how do I find out if I have security on my wireless router and if i have security, how can i permit the mac code to do its stuff.
Thanks again.
Andy
Check out:
http://help.wanadoo.co.uk/resultDis...Configuration+Manager&resultType=5002#Goto155
Have you set up a WEP security key to prevent unauthorised access to your ADSL Connection? if not then you should; I think the 'LiveBox' has a default key which you have to enter to connect and obtain an IP address.
Not being familiar with this router, I cannot tell you exactly but I would expect you to have to permit a new MAC code under the 'associated devices' menu.
Sorry for being Vague.
Hope this helps. :roll:
an2ony said:
Check out:
http://help.wanadoo.co.uk/resultDis...Configuration+Manager&resultType=5002#Goto155
Have you set up a WEP security key to prevent unauthorised access to your ADSL Connection? if not then you should; I think the 'LiveBox' has a default key which you have to enter to connect and obtain an IP address.
Not being familiar with this router, I cannot tell you exactly but I would expect you to have to permit a new MAC code under the 'associated devices' menu.
Sorry for being Vague.
Hope this helps. :roll:
Click to expand...
Click to collapse
Anthony
First of all, thanks for the link. I am able to see all the details (technical) of my livebox on the wanadoo configuration page.
There is a WEP key set and having tried to enter as much info on the relevant places on the mini s, no luck.
The mini s does recognise the 'livebox' and connects to it then drops off. However, it doesnt pick up any info from the 'box' to complete the relevant wireless tabs on the mini s.
Dont know how I'm going to resolve this but thanks for your help so far.
Shame not to utilise the Mini S with my current wireless broadband connnection.
Cheers
Andy
Hi All
Thanks for the advice so far and after so many attempts I am still unable to configure the mini s to use the wireless connection at home.
Need a huge favour. Would anyone give up a few minutes of their time to go through the configuration on the phone with me.
Please PM me your contact number and when it is convienent for me to call you back.
Much appreciated.
Andy
Hi Andy,
the settings depend to some extent on whether you have an access point (router) or shared connection.
You need to know the network name SSID, (and whether it's hidden)
WEP, WPA/PSK key,
Whether (as previously stated) you have MAC address control enabled in your router
Whether you have DHCP enabled (for automatic IP address from router)
Whether you need to log on (enroll) to password protected shares.
In the mini-S wifi>Menu>Network Cards>Network Adapters tab you should set your network card to connect to The Internet and check that the adapter (SDIO WLAN etc.) is set to use auto IP (if you have DHCP) or pick your own IP address if you have a fixed range.
If you have Zone Alarm or another firewall (I surely hope so :wink make sure that the (mini-S) IP address is in the trusted zone
Lastly; if you seem to be connected but you can't get any web pages - just a page not found error, try killing bloody ActiveSync on the mini-S, sometimes when I'm browsing I suddenly can't access pages and that's what the problem turns out to be - when you stop active sync running in the background it all starts to work again.
This is assuming you have a router not a shared connection which may be slightly different.
Oh....and read the threads about 802.11b and g, if your router only allows 11g the mini-S doesn't connect (I'd find the threads and point you to them but I gotta get back to work soz)
HTH (feel free to contradict or put me straight guys
:lol: )
Kim
cozzykim said:
Hi Andy,
the settings depend to some extent on whether you have an access point (router) or shared connection.
You need to know the network name SSID, (and whether it's hidden)
WEP, WPA/PSK key,
Whether (as previously stated) you have MAC address control enabled in your router
Whether you have DHCP enabled (for automatic IP address from router)
Whether you need to log on (enroll) to password protected shares.
In the mini-S wifi>Menu>Network Cards>Network Adapters tab you should set your network card to connect to The Internet and check that the adapter (SDIO WLAN etc.) is set to use auto IP (if you have DHCP) or pick your own IP address if you have a fixed range.
If you have Zone Alarm or another firewall (I surely hope so :wink make sure that the (mini-S) IP address is in the trusted zone
Lastly; if you seem to be connected but you can't get any web pages - just a page not found error, try killing bloody ActiveSync on the mini-S, sometimes when I'm browsing I suddenly can't access pages and that's what the problem turns out to be - when you stop active sync running in the background it all starts to work again.
This is assuming you have a router not a shared connection which may be slightly different.
Oh....and read the threads about 802.11b and g, if your router only allows 11g the mini-S doesn't connect (I'd find the threads and point you to them but I gotta get back to work soz)
HTH (feel free to contradict or put me straight guys
:lol: )
Kim
Click to expand...
Click to collapse
ello mate
I gotta agree with the activesync thing. I had the same problem as of 2 mins ago just tried exiting active sync and would ya believe it my wi fi now works. So i gotta say cheers mate!
cheers
tatata said:
the WIFI state is connected. but when I try to open a webpage, eg,www.google.com, it shows error: the page cannot be found. Check the name and try again. anyone knows that? how can I fix it?
Thanks.
Click to expand...
Click to collapse
I had the same problem with my Linksys WRT54G before. I upgraded the firmware (dowloaded from Linksys website) of my WRT54G and the problem solved.
New to the board (Just got my Cingular 8125) Having the same problem.
I get an IP addressfrom my router, it shows I am connected on my network settings, but still can't pull up any pages. It has never worked since I got it (only 3 days though) Someone please help us.
If >Connection Manager>Settings>WiFi Settings shows you have an IP address and are connected (Advanced :Status) then check your firewall settings and try stopping ActiveSync, always seems to do the trick for me
Also check out this post, could this be your problem?
http://forum.xda-developers.com/viewtopic.php?t=41469
@ cozzykim
I have shut down my zone alarm and don't have firewall enabled on my linksys WRV54G. ActivesSync is also closed. Still no luck
I will try to update my ROM it is not far fetched that cingular Jerry rigged the WiFi. I hope ther is a class action suit coming soon.
Thanks for your help.[/quote]
I have a MDA PRO
Rom Version: 1.12.42 wwe
Radio : 1.08.00
Protocol: 42.41.P8
Ext rom: 1.12.126 WWE
What I want to do: I am trying to connect to the internet using pocket internet explorer using my wifi network at home and not GPRS.
The problem: I go to 'Settings' >>"connections" tab >> 'Network Cards'>> "wirelss" tab
It displays my wifi connection and it says "available" so I {tap and hold} and select 'connect'. It then states that it is 'connecting' but it doesnt connect and reverts back to saying that my network is "available'.
What am I doing wrong? Do I have to set up something on my pc? Any additional settings on my Universal that i should initiate?
I tried searching the forum with no luck in finding someone with the same problem. Is there a thread with a guide that can help me out. Thanks for your time.
soft reset the phone
then no need to go into settings
on today screen (main screen) touch the "G" at the top
it will ask you if you want to activate wifi
select
it should connect automatically
I have exactly the same problem with my M5000.
Can anyone help?
Are your home wireless networks protected (eg WEP or WPA) ? If so - and I would hope so - then are you using the applicable WEP/WPA settings and key when trying to connect ?
Worth also trying to set the IP address manually on the PDA, see if this helps ?
For me, the first thing to do when experiencing wireless probs is to temporarily disable any encryption and see if it works then.....and then re-enable, carefully inputting key etc.
Are your home wireless networks protected (eg WEP or WPA) ? If so - and I would hope so - then are you using the applicable WEP/WPA settings and key when trying to connect ?
Worth also trying to set the IP address manually on the PDA, see if this helps ?
For me, the first thing to do when experiencing wireless probs is to temporarily disable any encryption and see if it works then.....and then re-enable, carefully inputting key etc.
Are your home wireless networks protected (eg WEP or WPA) ? If so - and I would hope so - then are you using the applicable WEP/WPA settings and key when trying to connect ?
Worth also trying to set the IP address manually on the PDA, see if this helps ?
For me, the first thing to do when experiencing wireless probs is to temporarily disable any encryption and see if it works then.....and then re-enable, carefully inputting key etc.
Are your home wireless networks protected (eg WEP or WPA) ? If so - and I would hope so - then are you using the applicable WEP/WPA settings and key when trying to connect ?
Worth also trying to set the IP address manually on the PDA, see if this helps ?
For me, the first thing to do when experiencing wireless probs is to temporarily disable any encryption and see if it works then.....and then re-enable, carefully inputting key etc.
What happened there ! :roll:
On the Blue Angel, it was simple - you just set up a new connection, enter the PSK, connect and off you go!
On the Universal, however, I'm having no joy. I've set up the WEP and PSK stuff and the PDA can connect to the network, but when I try and open IE it opens up GPRS. Also, PC Anywhere only works via USB - again, it won't connect via WiFi. I'm sure it's just a case of adjusting some settings but I don't know which ones!
Wifi Connection Problems
Hi I'm experiencing exactly the same problems trying to connect.
I have a Wanadoo Livebox and my xda exec.
I've tried with my connection both unsecured and with 128bit wep encryption using the correct wep key....I still get connecting, followed by available, repeated continuously?
I have the xda set to connect to "the internet" and the authentication to "open". Key index is 1.
Can anyone help?
Thanks
Tim
Wifi Connection Problems
Hi, Just a bit more info...
Encryption is set to "wep"
Mac address is associated with the livebox.
802.1x is ticked to use IEEE 802.1x network access control.
EAP type is Smart cCard or Certificate
Thanks
Tim
Rom version 1.13.82 WWE
Rom date 11/30/05
Radio version 1.04.02
Protocol version 42.37.P8
ExtROM version 1.13.188 WWE
I just checked (with my Blue Angel) that the router and everything else is working and I'm happy to say it all is.
I set up the new connection on the BA from scratch - WPA-PSK enabled, nice long PSK, and I'm using TKIP. Network connects to: The Internet.
This allows me to remote up to the PC via PC Anywhere, and allows me to connect to the 'Net for free via the WiFi router.
When I duplicate the settings on the Universal, neither of the above works. What am I doing wrong?
Help!
You haven't got mac address filtering enabled on your router, and have forgotten to add your Universal's mac address to the list, have you?
Cheers,
Steve.
No, it's disabled.
hehe i had this problem tonight and was going to post up.
Has your router got MAC-control or anything on it? My SSID is not set to broadcast so I put the settings in manually.
I deleted the settings, and put them in manually again a few times, making sure I had the encryption stuff set correctly.
Eventually it connected and now seems to be working fine.
JAmes
Ad Hoc?
Ok, I've tried every possible combination possible and nothing is helping. So my next question to get around this problem>>>>>>>>>>>>>>>>>>>>>>>>>
Can I use my pc as a ad-hoc and us it as my gateway for my Universal?
I have a pc in the office down the hall with the actually wireless router, I have a pc in my room that is accessing the wireless router from the office.
Please let 'US' know if you have tried ad hoc or if you find the right settings to connect to the main wireless router.
Thank you
I am on my wifi network typing this, and my settings show 802.1x network access control not having a tick and network adapter connected to Work......on my iPaq hx4700 before, I used these same settings as they seemed to work well, although it ran WM2003SE not WM5.....
All this said, however, but I was lucky in that my MDA Pro connected to my wifi network at the first attempt - except not with as strong a signal as the iPaq had.....
Wifi Settings
Can anyone who has connected okay, let us have their full settings, so that we can try them?
Is your Router set 802.11g only?
You need to set the router to accept 802.11b and 802.11g.
If your router will only output at 54g, you could try the hack to switch the universal to 54g. I am yet to try this so I don't know if it works.
My MDA Pro connected straight out of the box once I set the ssid and encryption.
Hope this helps
Dave
I've been on the phone talking to 3rd line support at Orange.
Basically, the guy is totally flummoxed!
After trying to talk me through the setup from memory, it seems as though a whole menu of WiFi settings has disappeared from the phone - specifically, the ones that we need! This being the case, he's going to get hold of an M5000 tomorrow and will then bell me back so we can go through the whole process together, both of us using an M5000.
One thought that did occur to me was this: I've only just (like, 3 days ago!) upgraded to the M5000 and I've taken on some kind of free Internet access scheme with my tariff. Could it be that the settings for that (that are sent by Orange in a data SMS) have knackered the WiFi setup?
I'm considering a hard reset with a soft reset before the .CAB files install but will at least wait until tomorrow.
I'll keep you all posted....
Hi all
Ive just brough a new belkin wireless n router set it up as you should connected my laptop my brothers laptop my desktop my ipod touch but my MDA touch will not connect to it. My touch connects to my other trendnet router fine and all other AP i have tryed. what is really bugging me is that when i try and connect to my new belkin it wont let me connect to any other routers so i have to delete the belkin router from my device and soft reset
i am starting to think it could be a faulty router or mda
Same boat....
I have the same issue with my HTC Kaiser, can see a host of AP/Wireless Routers via the Wi-Fi card but fails to connect to my Belkin F5D8631-4 v3 N1 Wireless Modem Router, a real pain in the arse considering the price I paid for the router, everything else connects, PC's, PS3, 360, DS Lite, PSP the lot....all bar the Kaiser.
Anyone managed to find a solution to this issue and sitting on it
Before you ask, no security enabled, only using the MAC address filtering to do the job of keeping unwanted off my network, even with this turned off the Kaiser see the network, flags it up as available but will not connect....
Any help gratefully received
Connecting
I bought a sitecom mimo XR router, I have got the same problem with a Qtek 9090.
The solution I found is, dont activate dhcp on your device but manually add the ip adresses of your router and device, set the dns server ip-adress to the ip-adress of your device.
Worked for me.
royaldutch51 said:
I bought a sitecom mimo XR router, I have got the same problem with a Qtek 9090.
The solution I found is, dont activate dhcp on your device but manually add the ip adresses of your router and device, set the dns server ip-adress to the ip-adress of your device.
Worked for me.
Click to expand...
Click to collapse
Thanks for the feedback/comments
I have done (I think) correctly and its still not playing ball, just to confirm the actual detail:
Router Set Up:
DHCP Activated ? (it is currently)
All WEP/WPA turned off
MAC address filtering turned on and the MAC adress for the hand set network card (found by
on to Com Manager, Settings, Wireless Lan, Advanced Tab) is on the list on accepted MAC address on the MAC filter
Handset Settings
Wireless Network Adapter settings (on Configure Network Adapters page)
IEEE 802.11b/g Compatible Wi-Fi
User Specific IP address 192.168.2.50 (not an address allocated by DHCP)
Subnet Mask 255.255.255.0
Default Gateway 192.168.2.1 (IP address of the Router)
Primary DNS 192.168.2.1 (IP address of the Router)
I get the same sort of problem occasionaly with my universal. The only thing that sorts it out is deleting any reference to the connection then removing the battery. This seems to flush out the system & then it finds it a new connection & connects straight away, worth a try if nothing else works.
JohnWB said:
I get the same sort of problem occasionaly with my universal. The only thing that sorts it out is deleting any reference to the connection then removing the battery. This seems to flush out the system & then it finds it a new connection & connects straight away, worth a try if nothing else works.
Click to expand...
Click to collapse
Thanks John,
I did try this, and it didn't make a difference.
You know when you get that feeling you are going to have to admit defeat....
Any solutions so far
Guys,
Does anyone has a solution so far?
What version of Windows mobile are you running?
This post in the Shift forum
http://forum.xda-developers.com/showthread.php?t=384730
mentions a beta firmware on Belkins UK site which solves the problem.
hi, i'm using a mda vario 3 with an older Belkin router and it works fine. I have the dhcp server turned off with all the ip's set manually. the ieee 802.1 auth thingy is not selected. other than that my settings are similar to those posted above. Although i have wep security set up. (Nintendo ds's only do wep)
Corrykid said:
What version of Windows mobile are you running?
Click to expand...
Click to collapse
I run Windows Mobile 6.1
When I ran Windows Mobile 6.0, I did not have contact with my Sitecom WL-173 router either.
tembares said:
Guys,
Does anyone has a solution so far?
Click to expand...
Click to collapse
I have found the solution.
Just upgrade the radio to 1.64.08.21.
Then it works.
wifi problem
just upgraded my MDA to wm6.1 and i encountered a problem regarding with my wifi connection.
having my old wm5, i dont have any problem connecting to my wireless router(d link) but when i upgraded my wizard to wm6.1, at first it will connect for about 20sec then the connection will drop and i cant connect anymore. but my wizard detects my router but it just on the screen that it is unavailable even though it shows a very strong signal.
i've tried to hard reset it and it doesn't work. i just wondering if there's a configuration i should do with the setting of my wifi? or is there an application that i can download here? and also i lost the voice tag program of my phone when i upgraded it to wm6.1, where cant i download an application for it?
thank you in advance!!! ([email protected])
Customer Call Details Nov 13 2008 04:37
I have an HTC Touch that can connect to other hotspots, but not to my home Belkin router. Sometimes, if there is another connection available, it can see the router, and says that it is Available, but cannot connect; other times it won't even see it. I have checked for firmware updates, but I have the latest. Any help would be greatly appreciated.
Belkin Response Nov 14 2008 22:18
Hi Lilburd,
Thank you for contacting Belkin Technical Support.
We understand that the HTC Touch does not connect to the router. We apologize for the inconvenience caused.
Please follow the steps given below to update the firmware and configure the router:
We recommend that you update the firmware from a computer that is connected to the router with an ethernet cable.
Please download the latest firmware on the router from the link given below. Download the file "3.01.29":
http://www.belkin.com/uk/support/article/?lid=enu&pid=F5D8233uk4&aid=10288&scid=0
and save it to the computer.
- To update the firmware, log on to the router`s web interface by typing in http://192.168.2.1 in the address bar of the browser. The computer should be
connected to the router with an ethernet cable.
Note: If you have changed your Router’s IP address, use that IP address.
- By default, the password is blank. Click the "Submit" button.
- Click on "Firmware Upgrade" under the option "Utilities".
- Click on “Browse” and select the bin file that you have downloaded.
- Click on “update” and follow the wizard.
- After updating the firmware, restore the router to factory defaults by clicking on "Restore Factory Defaults" under "Utilities".
- Reconfigure the router.
Please follow the steps given below for configuring the router:
- Connect the computer to the "LAN" port on the router and connect the modem to the Internet/"WAN" port, using Ethernet cables.
- Take a paper clip, insert the paper clip in the reset hole of the router and hold it for 15 seconds.
- The power light will flash and then come back "ON" solid, indicating that the router is being restored to factory defaults.
- The corresponding lights on the front of the router should be lit up.
- On the computer, check if you have an IP address in the range of 192.168.2.x.
- If not, specify a static IP address, gateway and "DNS" address by following the steps given in the link-
http://web.belkin.com/support/kb/kb.asp?a=2824
- Log on to the router web interface by typing in http://192.168.2.1, in the address bar of your browser.
- By default, the password is blank.
- Click on "Connection Type" in the left hand column under "Internet WAN" heading.
If the connection type is Dynamic (cable):
- Choose "Dynamic" and then click on "Next".
- Type in your “Host Name”, if your Internet Service Provider has provided it. Else, leave it blank.
- Click on "Change WAN MAC Address".
- Click on the button "Clone".
- Click on "Apply Changes".
If the connection type is PPPOE (DSL):
- Choose "PPPOE" and click on "Next".
- Enter the user name and password given by your Internet Service Provider.
- Save the settings.
- Click on the "Home" link at the top of the screen.
Internet Status should show "Connected" on the top right hand corner of the web page.
If the problem persists, please get back to us with the following information:
1. Type of connection provided by your ISP (Is it PPPOE, Dynamic or static).
2. Name of the Internet service provider (ISP).
3. Version number of the router. You would find the version number on the bottom of the device. It would be a number in a series of thousands with a prefix “ver.”.
4. If the internet connection is stable on the computers using the router?
5. If the HTC Touch detects and connects to other networks in the neighborhood?
Lilburd, if you need further assistance please feel free to write back to us and we will be happy to assist you.
Regards,
Belkin Technical Support.
This was the response I got from Belkin after emailing them. It worked like a charm
Registry option
Not Sure about this one, but if you use SK Tools, or find the registry values yourself, there is an option to activate on the Touch, the 801 g networks compatibility, for some reason they are compatible but the option comes 'off' by default.
Paul
THANK YOU - Wizard 9100 now connecting to belkin N1
thank you - I had the same problem as original post - I updated using the pre release belkin firmware and it works now.
Excellent!
I was pretty sure that it was an incompatibility issue between HTC and Belkin.
Thanks a lot for this patch, you saved my (wifi) life ^^
This update also worked with my Kaiser! I was pulling my hair out trying to get it to connect. Thanks a lot!
hi there , i can see that my Polaris is connected to my router via wpa2-psk
as it's MAC and ip are showed in router
I also see that an IP is assigned to my Polaris , but i cannot surf the internet
Tried IE , Opera and YouTube
Anybody has a suggestion?
depend on your network setup really
as take me my wifi dont have direct uplink
so i have to manualy set ip's and gateway and dsn to my
pda to match the computer which is the gateway and what
dns it have
you can get that in windows in a console by ipconfig /all
and manualy set my ip within the same subnet as the computer
which is gateway
Rudegar said:
depend on your network setup really
as take me my wifi dont have direct uplink
so i have to manualy set ip's and gateway and dsn to my
pda to match the computer which is the gateway and what
dns it have
you can get that in windows in a console by ipconfig /all
and manualy set my ip within the same subnet as the computer
which is gateway
Click to expand...
Click to collapse
THANKS!!!WORKS!!!!
you'd better check your router's DHCP settings as your provider might wish to change his DNS server addresses in the future and your device will keep using old, static ones
same but different?
Greetings:
this thread title describes my problem, but have to admit that I'm not certain the fix described above would apply to me (or perhaps I just didn't understand the answer??)
My setup:
HTC Advantage x7501 (freshly done a "hard reset") running WM6.
I DO NOT have a SIM card installed, nor do I plan (at this time) to use on a 3G network, just wish to use as a mini-computer on wifi. i've set the "wireless lan" Power Save Mode to "best performance" and am sitting close to wifi. Other windows and mac laptops have successfully used this router for years.
Asante FriendlyNet 3002 Wireless router (80211.b; WEP capable and on, MAC address controls capable and on)
The HTC has been connected several times to the router with the 40/64 - bit encryption. The little arrows move during connection, then stop and status is reported as "connected". The Wireless Lan "Advanced" tab shows "connected to network", reports the MAC, and the right IP address, and allows me to 'renew' it (and it always renews to the same #).
I do notice under the "configure network adapters" part of the wi-fi control settings that there are no "name servers" filled in, but the router is doing DHCP so maybe this is not a problem??? (checking my mac powerbook, I don't fill them in there either)
If I check (from another computer) the router I can see the HTC advantage shows up in the DHCP list of active clients.
Now: when I go to surf the internet, I get NOTHING with either IE or Opera 8.65.
when I put an address in the browser bar (or click a link on the Opera homepage) I see a status bar report at the bottom of the screen that says: "Images 0/0KB Looking up host..." after sometime this process times out. sometimes then I get a message to the effect of "unable to locate host" or just a time out.
Any suggestions?
ugggh: BTW, I have my "configure network adapters" setting to say that My Network Card Connects to: "the internet", not "work"
AND, under Connections I used the "select networks" button to say both types of programs should connect using "My ISP"
many thanks in advance! ( i have been trying for nearly two weeks a bit here and there, reading, googling, etc. w/o luck...)
May I suggest to enter manually the DNS and alternate DNS. I had the same problem and done that and worked.
marklar2u said:
Greetings:
this thread title describes my problem, but have to admit that I'm not certain the fix described above would apply to me (or perhaps I just didn't understand the answer??)
My setup:
HTC Advantage x7501 (freshly done a "hard reset") running WM6.
I DO NOT have a SIM card installed, nor do I plan (at this time) to use on a 3G network, just wish to use as a mini-computer on wifi. i've set the "wireless lan" Power Save Mode to "best performance" and am sitting close to wifi. Other windows and mac laptops have successfully used this router for years.
Asante FriendlyNet 3002 Wireless router (80211.b; WEP capable and on, MAC address controls capable and on)
The HTC has been connected several times to the router with the 40/64 - bit encryption. The little arrows move during connection, then stop and status is reported as "connected". The Wireless Lan "Advanced" tab shows "connected to network", reports the MAC, and the right IP address, and allows me to 'renew' it (and it always renews to the same #).
I do notice under the "configure network adapters" part of the wi-fi control settings that there are no "name servers" filled in, but the router is doing DHCP so maybe this is not a problem??? (checking my mac powerbook, I don't fill them in there either)
If I check (from another computer) the router I can see the HTC advantage shows up in the DHCP list of active clients.
Now: when I go to surf the internet, I get NOTHING with either IE or Opera 8.65.
when I put an address in the browser bar (or click a link on the Opera homepage) I see a status bar report at the bottom of the screen that says: "Images 0/0KB Looking up host..." after sometime this process times out. sometimes then I get a message to the effect of "unable to locate host" or just a time out.
Any suggestions?
ugggh: BTW, I have my "configure network adapters" setting to say that My Network Card Connects to: "the internet", not "work"
AND, under Connections I used the "select networks" button to say both types of programs should connect using "My ISP"
many thanks in advance! ( i have been trying for nearly two weeks a bit here and there, reading, googling, etc. w/o luck...)
Click to expand...
Click to collapse
I have a HTC Wizard (Cingular version). Last week, I discovered this forum and upgraded my phone from WM5 to WM6.1.... and the exact same thing happened to me! Before the upgrade (on WM5), my phone was surfing the internet thru Wifi just fine... and 30 minutes later, after the upgrade -- it didn't work.
Like you, I searched thru these forums and found various "tricks"... none of them worked for me either.
Luckily, I didn't give up on my phone. A couple days later I got the idea "let's see if I can connect to other networks". I stood out on the back porch and my phone found 3 or 4 other Wifi networks..... I tried to connect to each, with no luck. I came back into the house, and on a whim tried my own home network again --- IT WORKED! Since then, I have been able to connect to various-and-sundry Wifi networks just fine. The problem "just went away" (which some others on the forum have reported... "just keep trying", they say).
I have no conclusive evidence, but my theory is that there are some default (or residual) registry settings for Wifi that need to get "pushed out" or overwritten. By attaching to several different networks, the new/default settings in the registry gets overwritten, and once all the "bad" data is gone -- your phone will be fine.
Hope that helps.... good luck!
TY - but no success yet
MariaM:
I went to my router config page and got the DNS, then I checked the DNS from a laptop (that is successfully connecting) and both report the same:
domain net
nameserver 71.252.0.12
nameserver 71.250.0.12
Note that neither show / report a "WINS".
entering these into the SETTINGS>CONNNECTIONS>WIFI>NETWORK ADAPTERS>NAME SERVERS helped...and I did a soft reset after entering them, and the entry did hold in the setting after the soft reset.
if anyone has any ideas I'd be thrilled. Happy to do a hard reset again and start from scratch if need be. TY.
Hi Guys & Gals,
I have a brand new HTC Touch Diamond 2, on O2 network - this is an untouched device, all i have done is booted it up and sync'd it with my PC,
I have tried to connect the device to to wireless networks now with no luck.
1. My home connection - security enabled WPA-PSK password protected, The phone can see the network, i type in my network key - i also checked the password on my router setup. The little spinning circle comes up and try's to connect with no luck. It will then keep trying for as long as the wireless is on
2. Home connection again with no encription - again the same thing
3. Work connection WEP secured, type in the key, same thing again.
Has anyone encountered these sorts of problems before in the past - if so how do i fix it so i can connect wirelessly.
Cheers Guys
JdeRonde
Doubt if this is an issue with the phone more likely to be a setup of the wireless.
What router do you use?
Do you have MAC Filtering enabled?
Do you use your router as a DHCP server?
Are there any error messages displayed on the phone?
When it doesnt connect and you tap the notification area (top bar to the right of START) do you have any messages there?
jderonde said:
Hi Guys & Gals,
I have a brand new HTC Touch Diamond 2, on O2 network - this is an untouched device, all i have done is booted it up and sync'd it with my PC,
I have tried to connect the device to to wireless networks now with no luck.
1. My home connection - security enabled WPA-PSK password protected, The phone can see the network, i type in my network key - i also checked the password on my router setup. The little spinning circle comes up and try's to connect with no luck. It will then keep trying for as long as the wireless is on
2. Home connection again with no encription - again the same thing
3. Work connection WEP secured, type in the key, same thing again.
Has anyone encountered these sorts of problems before in the past - if so how do i fix it so i can connect wirelessly.
Cheers Guys
JdeRonde
Click to expand...
Click to collapse
I too had problems with WIFI. My home work network was visible but it would immediately drop or not be able to connect. A few days later it started working flawlessly and I have no idea what changed.
I am sure you have tried a soft reset but just in case...
Tony
I have a NetGear DG(Some Number) v4 ADSL wireless router, which i have set up and works for all of my other devices (ie. Laptops, PS3). With a simple encription key.
I get no messages etc, all it sais is that its 'not connected' and there are no new notificatons
It then persists in trying to connect again and again, when it cant connect for a while, it then comes up with 'new network connections found' in the notificatins area.
I have switched the power mode to best performance with no luck.
I have tried on 2 different networks now. including with all encription off. WEP and WPA-PSK - This is driving me nutz cuz i love the phone, i just want to use it to browse the web without paying out the nose for it.
DHCP server is dynamic from my ISP.
I have contacted HTC now about the issue, but im going to feel so stupid if it turns out to be somthing simple like a setting on the phone somewhere.
But thanks for the reply
Have you checked you arn't using MAC filtering?
Log-in to your router and check under Wireless settings > Wireless Station Access List.
While you are on your wireless setting page check what Encryption your using for WPA-PSK? TKIP? (The wrong encryption chosen will cause you not to be able to connect)
Ok maybe telling you how to suck eggs but on your phone:
Settings > Communication > Wifi
Select Advanced at the bottom right.
Select Change Network
Click Add new...
Type in the name of your network (The SSID also found under wireless settings, Case sensitive)
Select Connects to: The Internet
Leave the other two boxes unticked.
Click next.
Select the correct Authentication - WPA-PSK is different to WPA2-PSK. You will probably be using WPA-PSK.
Select the correct Encryption (Propably TKIP)
And type in your Network Key
Click Next and Finish.
How does this fair and what are the results of checking info on wireless setting page?
Im at work at the moment trying to connect to the WEP connection,
This connection most deffinatly does not have mac filtering on it, just asked the network tech.
Okies.....
Changed the network key to.... Shared key and it works
so i am guessing that it must be somthing to do with my setup at home..
Cheers guys
Cool.
Just match up the Authentication / Encryption / SSID and Network Key from the router to your phone setup and you should be fine.
HTC TD2 Wifi issues
Hi
There's some discussion around the web about this problem of encrypted wifi connectivity: a few things to note
1] the TD2 is _very_ sensitive to the power settings applied to the wifi chipset.
The default power saving settings are only likely to work if all other on-board devices - bluetooth, HSDPA, GPS [and maybe even the screen] are either off or in low power mode: the general recommendation seems to be that one adjusts the wifi device power to be "best performance" if one wants to guarantee connections.
2] several people have reported that both the wifi device [card] and the settings for the particular wifi lan [SSID] to which you are attempting to connect should both be configured for "Work" rather than "The Internet".
3] these secured/encrypted connection failures are not about the WiFi access point or router: I've personally tested with several different makes and models of Router and Access Point [3com, Cisco, Enterasys, Netgear, DLink, Belkin etc] - both on my own and on client networks where I have complete control of security, and have also methodically tested every single combination of TD2 setting for WEP and all variants of WPA. In each case my TD2 has failed to make a valid encrypted connection.
The same device will happily connect to "open" unencrypted access points and routers.
Other models of HTC device, such as the Tytyn II and Touch Pro work fine on the same access points and routers: so we can be pretty sure that this is specifically a TD2 issue.
Conversations with HTC's European Tech Support on this issue have not been helpful to date, but they HAVE pushed the issue further up the line, so there's a chance that we'll see a resolution.
Robert