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WHY DOSN'T Activesync work?????
I can put up with Activesync not working under VPC on my Mac but I CANNOT put up with it not Activesyncing with a brand new 2 month old IBM laptop running XP Pro and all the latest patches.
Is it the phone that is at fault or Microsoft or a combination?????
My old PDA2K Activesyncs fine on BOTH VPC and the IBM so why not this device?
Anyone PLEASE HELP ME.......
Robin
Are you using ActiveSync v.4.1?
If it is a Windows Mobile 5 device (Wizard, Universal) instead of a Windows Mobile 2003SE Device, you need a minimum version 4.1 of ActiveSync
Yup it is a Wizard and I am using AS 4.1.
I have tried Firewall on, off, VPN on, off.
I have de-installed and re-installed 4.1.
Still NOTHING.
The Laptop see's new hardware, says it has installed okay and then AS does NOTHING.!!!!!!!!
Robin
in my case it was the firewall
you sure both your windows and software firewall is off?
also check in network connections that your phone network connection is connected
what happens in activesync... errors? does it display its trying to sync ? just "it is not syncing" doesnt help
If the laptop sees the device as new hardware and not the actual device it means that you do not have active Synch 4.1 or that the installation was borked . because 4.1 includes the drivers for this phone to be recognized by windows.. so if you had 4.1 it would show your phone name and then it might not have worked , but not the way you are describing it now.
Also you might wanna put up a bit more objective title when posting something like this if you want psotive feedback instead of flamez...
very good point avocaz
totally missed the point that it does detect but possibly does not install which would be down the active sync 4.1 not being there
akash84 said:
in my case it was the firewall
you sure both your windows and software firewall is off?
also check in network connections that your phone network connection is connected
what happens in activesync... errors? does it display its trying to sync ? just "it is not syncing" doesnt help
Click to expand...
Click to collapse
1. Certainly I turned off the Windows Firewall, don't know about any other Firewall. HOWEVER the fact my PDA2K can connect surely rules out a Firewall problem?
2. Don't know how to do this? I am a Mac user and am using XP JUST to sync my phone.
3. Nothing happens in Activesync. I get the normal, bing bong chime. but the AS icon does not turn green or open.
If I manually open AS and tellit to cennect it cannot find an attached PDA.
On the other hand if I attach my PDA2K I get the bing bong, the icon turns green, AS opens fine.
Is that clearer?
Is there any more info you need?
Robin
akash84 said:
very good point avocaz
totally missed the point that it does detect but possibly does not install which would be down the active sync 4.1 not being there
Click to expand...
Click to collapse
But surely the fact that when I connect my PDA2K AS 4.1 opens and works indicates it IS there and working?
If I check its version it says 4.1?
AS 4.1 is the first instal of AS on this machine, never had an earlier version on it.
Sorry about the title but I guessed I would at least get some response with it. :lol:
I am pulling my hair out here and don't want to return the phone but without a computer connection it is totally useless to me.
Robin
Its not your desktop. Its the AS client on the device itself that causes these problems. Apparently, the next ROM Update is supposed to fix all AS issues. Just hold on till mid-Jan.
universaldoc said:
Its not your desktop. Its the AS client on the device itself that causes these problems. Apparently, the next ROM Update is supposed to fix all AS issues. Just hold on till mid-Jan.
Click to expand...
Click to collapse
Sounds reasonable HOWEVER if I cannot get the damn thing to connect to a PC I am never going to be able to laod the new rom to fix the problem it won't connect to a pc, so I won't be able to connect ot a PC ...........
I am losing it big time...
How would I install the update without a PC connection?
Robin
Use the wifi to download the rom ? Sorry your having problems but this phone definately doesnt stink. Havent put mine down since Christmas day .... the wife is definately not pleased. She keeps giving it daggers :lol:
Okay
My FIRST bit of success.
I found out my laptop has a IRD port and the phone HAS connected via this so it is most certainly a USB issue.
Now the question is can a rom update be done of IRD or does it need to be the USB connection?
Robin
PS WiFI download would not help as the rom needs to be loaded FROM a PC.
Just a thought, but are you connecting via a usb hub?
Best not to, and I find always using the same usb socket also helps...
Robster said:
WHY DOSN'T Activesync work?????
Click to expand...
Click to collapse
Had the same problem.
What helped me is: http://support.microsoft.com/default.aspx?scid=/support/pocketpc/tshoot/activesync/default.asp
Good luck,
Radek
DO NOT INSTALL ROM UPDATE VIA IR.
It should be done via USB ONLY. Thats one of the main instructions in the ROM update page that pops up on executing the RU file.
I had problems because of the ports. AS4.X needs a hand full of ports to communicate with the PPC, in my case TCP Port 990 was already in use.
B744 said:
Just a thought, but are you connecting via a usb hub?
Best not to, and I find always using the same usb socket also helps...
Click to expand...
Click to collapse
No, I am connecting dirtectly to the laptop.
Robin
S0NIC said:
I had problems because of the ports. AS4.X needs a hand full of ports to communicate with the PPC, in my case TCP Port 990 was already in use.
Click to expand...
Click to collapse
HOw do I check this, I am not very PC Literate.
I am much more used to a Mac where things normally 'just work' :?
I have just noticed a couple of things following some of the Microsoft trouble shooting guide.
If I have AS open on the KJAM it shows the spinning green button and that it is trying to connect, still nothing on the PC end.
HOWEVER what I did notice on the PC end in Device Manager is that a Windows mobile-based device appears under netowrk connectors.
So SOME KIND of connection IS happening.
Robin
PS Many thanks for being a sounding board for me and your helpful ideas, it is very much appreciated, I just wish I was making more progress.
Let me set the record straight.
This phone does NOT stink. The more I use it the more I like it.
Certainly it is a big improvement over my PDA2K in size and usability.
HOWEVER I still cannot get it to connect to my laptop and I am getting so frustrated cause its the last thing left for me before I really start to LIKE this phone..............
Any more ideas out there because I have tried everything I can think of with no luck at all except via IRDA.
Robin
was going to upgrade to the new exec ROM today.... except Active sync decided to fail on me.
I'm running 4.1 on windows XP (SP2) and when i connect the exec via USB NOTHING happens at all, the little icon doesn't even go green or anything. i just get two "bum" and "bum, bum" sounds lol
However the LED on the exec does turn orange (the charging mode colour)
any help is much appreciated on how i can resolve this issue.
thanks everyone!
Check your ActiveSync connection settings (file -> connection settings) and make sure USB is enabled.
done that, and it is ticked....
i have also tried reinstaling active sync....
Turn OFF all your firewalls and try it again.
done that too........ followed the whole trouble shooting thing aswell... all in vain...
in the device manger from my desktop, under "network adaptors", "windows-mobile based device" is showed with a yellow circle with an explanation in it. it then states uunder "properties"
"The drivers for this device are not installed. (Code 28 )
To reinstall the drivers for this device, click Reinstall Driver."
The usual reason that ActiveSync has is the firewall. I pull out my WiFi card, disable the firewall, then connect the cable.
Once the unit has been sync'd I can put the firewall back on and get back on the net.
YMMV.
If your firewall wasn't blocking it before, then it might not be this.
quck update. when i coneect now, in the task bar a little bubble apears stating "new hardware found"
then a box appears with "Found new hardware wizard" on it.
i have a similar problem:
when i connect, activesync does recognize and attempt to sync, but when it starts 'looking for changes', it never ends! it keeps on 'looking for changes' for ever, or at least VERY LONG, ending up with an error on my PC saying that synchronisation failed and that i should restart my desktop computer, which doesn't solve thw problem..
with my blueangel i never had this problem, although i was using activesync 4.1 already back then too..
ideas, anyone?
spdfrx said:
i have a similar problem:
when i connect, activesync does recognize and attempt to sync, but when it starts 'looking for changes', it never ends! it keeps on 'looking for changes' for ever, or at least VERY LONG, ending up with an error on my PC saying that synchronisation failed and that i should restart my desktop computer, which doesn't solve thw problem..
with my blueangel i never had this problem, although i was using activesync 4.1 already back then too..
ideas, anyone?
Click to expand...
Click to collapse
i used to get that problem before, it seemed to resolve itself :?
but now nothing happens, not even the swirly motion of the active sync in the taskbar, the LEDs on my exec is the only thing that lets me know its connected. :evil:
This is exactly what I have on my computer too. The only solution for me is to turn OFF windows firewall and all other firewalls I have, then active sync works as it should be. You have to remember to turn OFF all firewalls BEFORE connecting your Universal via USB for it to work. It will not work if you connect the Universal first then shut OFF all firewalls. It has to be the other way around.
Ok i have a simlar problem, but let me explain first:
I upgraded to winmobile2005 on my Himalaya which went well and without a hitch. I was on my parents pc and i active sync' without a problem.
Ive now come home, and i cant sync. It sits there saying 'Retreaving settings...' and just doesnt go any further. Ive soft and hard reset device, checked firewalls etc - no luck.
It has identified the old active sync name, but nothing else. I can explore the device before it crashes after looking though about 5 directories/downloading large files.
How can i remove the old sync information from the device (as i guess this is the issue)?
Cheers for your time,
Sam.
have you tried to delete that partnership?
blofse said:
Ive soft and hard reset device
Sam.
Click to expand...
Click to collapse
If you already "Hard Reset" your device, then whatever information on it has already been erased clean to factory defaults, unless you are restoring from a backup program after the hard reset. Then I suggest you restore to a file prior to performing an active sync connection to your parents' computer.
cktlcmd said:
This is exactly what I have on my computer too. The only solution for me is to turn OFF windows firewall and all other firewalls I have, then active sync works as it should be. You have to remember to turn OFF all firewalls BEFORE connecting your Universal via USB for it to work. It will not work if you connect the Universal first then shut OFF all firewalls. It has to be the other way around.
Click to expand...
Click to collapse
i have turned off all my firewalls... still doesnt work...
budo*85 said:
have you tried to delete that partnership?
Click to expand...
Click to collapse
The partnership doesnt exist on my pc, and isnt listed until i plug it in.
cktlcmd said:
If you already "Hard Reset" your device, then whatever information on it has already been erased clean to factory defaults, unless you are restoring from a backup program after the hard reset. Then I suggest you restore to a file prior to performing an active sync connection to your parents' computer.
Click to expand...
Click to collapse
Well yes it used to do that on WM2003, but it doesnt on this version. And im not using a backup program. Unless the program auto-saves to my storage card in some way? In which case whats the active sync file im looking for?
budo*85 said:
spdfrx said:
i have a similar problem:
when i connect, activesync does recognize and attempt to sync, but when it starts 'looking for changes', it never ends! it keeps on 'looking for changes' for ever, or at least VERY LONG, ending up with an error on my PC saying that synchronisation failed and that i should restart my desktop computer, which doesn't solve thw problem..
with my blueangel i never had this problem, although i was using activesync 4.1 already back then too..
ideas, anyone?
Click to expand...
Click to collapse
i used to get that problem before, it seemed to resolve itself :?
but now nothing happens, not even the swirly motion of the active sync in the taskbar, the LEDs on my exec is the only thing that lets me know its connected. :evil:
Click to expand...
Click to collapse
you're right! it did! (i already had turned firewalls off, i always do, hate them)
and to tbe last poster: are you using activesync 4.1 at your home?
Regarding Firewall
I've posted this earlier in another thread, but I guess it is not bad to post here again
Regards
------------
Thank you for your suggestion, I would however say this "Be Careful", I would NOT turn firewall completely if I were you guys, IF I have doubt that it is due to firewall, I would turn the firewall ONLY for the Universal interface
pls find the steps here
1. Start
2. Settings
3. Control Panel
4. Security Center
5. Windows Firewall icon in the lower part
6. Advanced Tab
7. UNCHECK the Network Connection that represents your Universal
Note,
A. To be sure that you are not disableing firewall on the wrong interface, please rename your Local Area Connection (x) to your Pocket PC device, so then you would know for sure you are dealing with the RIGHT connection (I use SPV M5000), renaming it is very easy, right click on the connection in the NETWORK CONNECTIONS, then RENAME
B. Disabling firewall for all connections IS VERY DANGEROUS especially IF YOU ARE ONLINE or ON A NETWORK, you might get SERIOUS problems, from viral infections to Hacking (only God knows)
C. The above applies only for WINDOWS FIREWALL on Windows XP Service Pack 2, I have no idea how to do it with Zone Alarm or ANY other software as I dont use any, but I think there must be someway to do so.
All the best & good luck.
spdfrx said:
and to tbe last poster: are you using activesync 4.1 at your home?
Click to expand...
Click to collapse
Yes, both locations have v 4.1 installed. Does no one know of the files i should be removing on my PDA then? :S
Blofse : there are no files to remove - you've already said that you've done a hard reset and returned it to the factory settings which removes all user data and therefore, the device has nothing on it at all about partnerships with computers - i would suggest looking elsewhere for a resolution.
Budo : I think your problem is the yellow symbol on the network card entry in device manager. In this case, I would unplug the exec, righht click on this network card entry and click remove. Then uninstall activesync. Make sure the actve sync folder is deleted and check the windows\system32 folder for files called rapi.dll and ceutil.dll (these might have gone during the uninstall, but check anyway).
Reboot your PC and reinstall activesync before plugging in your exec again.
Hopefully, this will sort you out but post back if it doesn't.
Cheers,
Smiffy.
ok, well i have found 1 guide fordoing this on windows, but none on mac. i tried my hardest to do it and im quite a tech savvy fella, but couldn't get it to work. im stuck, ive been trying to do this for 4 hours, and i officially give up for now. its day one with the phone, i love it, but it would be nice to connect ot hte internet cause i dont have data. as soon as the microsd arrives from asia the first new rom is going on..
hockeyizlife94 said:
ok, well i have found 1 guide fordoing this on windows, but none on mac. i tried my hardest to do it and im quite a tech savvy fella, but couldn't get it to work. im stuck, ive been trying to do this for 4 hours, and i officially give up for now. its day one with the phone, i love it, but it would be nice to connect ot hte internet cause i dont have data. as soon as the microsd arrives from asia the first new rom is going on..
Click to expand...
Click to collapse
I had a hard time with this too. turned out to be an issue with the ROM I was using... here's how it should work, if you have any issues I can help you on msn just add me pete(at)peteandsteph(dot)ca
1) browse the phone from the mac, it should discover a "network access point" when it browses the phone. make sure that's ticked, you can remove the other checkmark for use the phone as a modem.
2) click the bluetooth icon at the top right of your screen on the mac, scroll down to your phone, go over to "connect to network".
3) on the phone open internet connection sharing, choose bluetooth PAN as the method, then click connect.
4) surf the net from the mac.
*note, you can connect ICS before or after you connect to the phone from the Mac, it makes no difference.
thanks evader, but thats the opposite of what im looking for...i want to get internet on my phone using the internet from my mac, i do not have the data plan so i would like to make it work by having the bluetooth on my mac supply the internet...
im gunna install bootcamp and cuz im pretty sure i can get it to work the activesync because it will connect them for you...
I dont believe this works with the Touch, I know I got it to work with the Mogul
oh sorry, I used to do that with my treo 650 through missing sync. Might be worth looking into.
Sorry if this is been answered before or is a dump question.
Anyone tried this? Can help me a step by step instruction? I've no luck with this at all though I tried it like 30 over times!!
1. Install pc companion on your pc.
2. on the top left hand corner, select how to connect over wifi and follow instructions.
3.under usb connection mode, select media transfer mode.
4. phone and laptop will be paired under the same wifi network.
5. on your phone, under sony ericsson, connectivity, you will see your hostname of your laptop under the 'trusted devices for wireless media transfer'. select it and click connect.
6. once connected, go to pc companion and you will be able to transfer media or files using the mediago or file explorer features without usb cables.
hope its help...........
superlimau said:
1. Install pc companion on your pc.
2. on the top left hand corner, select how to connect over wifi and follow instructions.
3.under usb connection mode, select media transfer mode.
4. phone and laptop will be paired under the same wifi network.
5. on your phone, under sony ericsson, connectivity, you will see your hostname of your laptop under the 'trusted devices for wireless media transfer'. select it and click connect.
6. once connected, go to pc companion and you will be able to transfer media or files using the mediago or file explorer features without usb cables.
hope its help...........
Click to expand...
Click to collapse
Thanks for the quick reply.
I tried that and I managed to see my laptop hostname under the relevant place only once and when I click connect nothing happens. I tried to delete that and repair and now I cannot pair at all
Any solution? Is it really working for you?
superlimau said:
1. Install pc companion on your pc.
2. on the top left hand corner, select how to connect over wifi and follow instructions.
3.under usb connection mode, select media transfer mode.
4. phone and laptop will be paired under the same wifi network.
5. on your phone, under sony ericsson, connectivity, you will see your hostname of your laptop under the 'trusted devices for wireless media transfer'. select it and click connect.
6. once connected, go to pc companion and you will be able to transfer media or files using the mediago or file explorer features without usb cables.
hope its help...........
Click to expand...
Click to collapse
I have been trying to get that WIFI work but its dimmed.
I am on desktop but connected though WIFI, is there any hints for that?
Nimche, what OS are you running? My wifi was greyed out on my WinXP box but was fine on my Win 7 box. According to a pop up message when I tried on the WinXP box, MTM is only supported on Vista and up.
prathaban, I had the same problem. Try this. It worked for me ....although I'm having problems again and I haven't had time to trouble shoot.
On your phone "Forget" and trusted devices. Set your phone to MTM mode and plug in the phone to your computer via USB. Choose "Configure Device for Network Access". Follow the wizard. Keep the screen on your phone awake because you're going to be asked to pair your phone with your computer. When prompted pick "Pair". When you get the successfully configured screen on your computer close the wizard and unplug your phone. You should now see your computer name on your phone under the "Trusted Devices" screen. Click on it and select "Connect". In less than a minute your phone and computer should connect and appear in "My Computer" if you're using a PC. Once I get more time I'll try to mess around with it some more.
AdamUpNorth said:
Nimche, what OS are you running? My wifi was greyed out on my WinXP box but was fine on my Win 7 box. According to a pop up message when I tried on the WinXP box, MTM is only supported on Vista and up.
Click to expand...
Click to collapse
I am @ Win 7 X64 Ultimate. I uninstalled and re-installed and didn't work. I thought this is a nice feature to have to not working and there is nothing online that I could find about it...
I'm using Win7 64 too. Hmm...you know what. Try the method I mentioned above. I think it ignores PC Companion and just uses the Windows 7 MTM support. See if that works.
-Sent from my awesome Arc (LT15a)
AdamUpNorth said:
I'm using Win7 64 too. Hmm...you know what. Try the method I mentioned above. I think it ignores PC Companion and just uses the Windows 7 MTM support. See if that works.
-Sent from my awesome Arc (LT15a)
Click to expand...
Click to collapse
Thanks but your instruction is not followable. What do you mean on your phone "forget?"
Could you put it step by step? That would be nice.
Thanks
prathaban said:
Thanks for the quick reply.
I tried that and I managed to see my laptop hostname under the relevant place only once and when I click connect nothing happens. I tried to delete that and repair and now I cannot pair at all
Any solution? Is it really working for you?
Click to expand...
Click to collapse
Definitely work well. When you click connect, both devices must not be in sleep mode and connected to wifi. Take approx 2-3 mins to connect though.....
Sent from my SE Arc
Actually problem is that my PC can't find the MTB driver. I have uninstalled all USB and restart and tried again with no luck. SE doesn't provide the files anymore on their support section?
Ok, this is annoying. I had this working. And now for the life of me I can't getting going. I'm having the driver issue too.
After spending hours with this, I couldn't solve it and gave-up.
Wow! I thought I'm the only one who is stuck with the issue, but seems like more and more people are having the issue?
Interesting! Hopefully someone can show some light on this!!
Yes, same problem. arc connected and driver was installed...after al long time, driver error!
same thing here...after installing the phone the driver was unsuccessfully updated so cannot connect...hopefully this will be fixed soon...hate it when things that are advertised do not work properly...
Do we have to look for he MTP driver? I was reading SE Support forum and then they support dude was asking a user if he or she has altered the FW, like rooting or unlocking bootloader? I did a clean install without root and it wasn't fixed...''
Even if you have done any of the above, you should still be able to use your phone with no problem. This seems to be a basic function of a phone why would it be taken away from you?
I've been trying to connect my Tab to Kies and I'm having no luck, now I know Kies sucks balls but it does have some uses. When I try to connect via wifi it connects and finds the Tab but just sits there saying 'Loading' and then after a couple of minutes I get a pop up saying my wifi connection is unstable or weak and disconnects. This is BS as I have full bars on both my PC and Tab. If I try to connect via USB it doesn't find the Tab and just sits there saying connecting.
Any help gratefully received.
Hi there,
Is your Tab being seen by Windows at all as a mass storage device??
Cheers,
M
Mine does exactly the same! Although I can connect ok via wireless it isn't much use as you can't do things like update the firmware!
I'm Running Windows 7 ultimate 32-bit on a Dell PC.
It does connect to Windows and is seen as a mass storage device so I guess the drivers must be ok?
I had an issue with mine where Kies AND Windows never saw it!! Tried on about 5 different machines and in the end it had to be sent back to Samsung for repair!! ODIN was the only thing that picked it up....fat lot of good that was for transferring files etc.
Cheers,
M
when connected via USB it goes into mtb mode and is seen by the PC. Via wifi Kies sees it but doesn't complete its processes and says the wifi signal is unstable. I used to be able to connect but since the recent Kids update I now cannot.
I downgraded Kies to a slightly older version and was able to connect via Kies so it looks like an issue with the most recent version of Kies.........Samsung Canada have been little to no help!
I can connect via USB, when I try Wifi kies it says it can't detect my SIM Card and boots me out.. 10.1 wifi only.
That's mental as you wouldn't have a similar card!
styckx said:
I can connect via USB, when I try Wifi kies it says it can't detect my SIM Card and boots me out.. 10.1 wifi only.
Click to expand...
Click to collapse
brownstar69 said:
That's mental as you wouldn't have a sim card!
Click to expand...
Click to collapse
Exactly. I just laughed and said to myself "I'd expect nothing less from Samsung Software" and uninstalled it.. It seriously didn't surprise me a bit it didn't work right..