Database Users

[Q] February Telus Update

Hey was just wondering if anyone on the Telus network recieved the update yet?
I am on TELUS with LG Win 7 phone and wanted to make sure they aren't being blocked by my carrier as Microsoft said they might be for some networks. I've checked through Zune and still nothing I know it's only been two days but I'd rather know now if I have to start finding another solution to get updates. If anyone has recieved a notification or knows anything about it let me know thanks

I did not get anything either. I have a feeling a lot of carrier based phones haven't got them yet, and I doubt a lot of them are blocking it.
Edit: I stand corrected according to wmpoweruser It seems like telus hasn't pushed any updates but this can be due to the whole samsung fiasco delaying things.

Any chance you can send me a link to that page would love to see what's going on.

bond7734 said:
Any chance you can send me a link to that page would love to see what's going on.
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Click to collapse
it was an informal poll, just people leaving comments saying they had or hadnt gotten it.
I just spoke with a telus rep who wasn't able to tell me anything more about if/when the update would be available (I was on hold while he contacted "the technical team").
The only piece of information I got (which was assumed ... by me anyways ) was that unlike the old system where Telus paid OEMs to create the updates the wp7 updates are "free" to the carrier.

March 1 and still no update. I think Telus is skipping this one. The Telus rep I called didn't even know Telus carried any Windows phones and thought I meant the iPhone, so you can imagine how long that phone call lasted.

The 7008 update is now available for Telus customers. Here's news for the 7389 update (NoDo);
The earliest date that a TELUS customer can receive the Windows Phone 7 software update is Tuesday March 29th, 2011. Microsoft is releasing the software update in a phased approach and it may take up to four weeks for all TELUS customers to have the option to receive the update and upgrade their device software.
Keep your smartphone running efficiently by using the latest available software.
The release of OS software 7.0.7389.0, provides the following benefits and enhancements for your smartphone.
Introduction of copy and paste functionality.
http://www.telusmobility.com/en/QC/lg_optimus_7_support/

The one thing I noticed after updating my phone is that it did not do a backup of it. (There was only 9 steps done on the update process) I thought that the pre-nodo update was supposed to make a backup of your phone.

[Q] febuary update

i have a telus lg optimus 7 unlocked and now on the sasktel network. my question is am i screwed for getting these updates because sasktel doesn't recognize the phone as one of there models and i am not on the telus network so they wont push it to me? i cant justify paying 400 bucks for a phone that i cant get the new updates the Microsoft rolls out.

If you do not get this update, you will get the next one (By mid March) definitely. Microsoft has confirmed that much. I contacted Telus, and it seems they have "no information to offer at this time". Basically, Telus is the only carrier in North America that has yet to offer update for their WP7 devices, but two weeks is not that long to wait, right? Especially considering that this update does...nothing, and all updates are cumulative.

kapanak said:
If you do not get this update, you will get the next one (By mid March) definitely. Microsoft has confirmed that much. I contacted Telus, and it seems they have "no information to offer at this time". Basically, Telus is the only carrier in North America that has yet to offer update for their WP7 devices, but two weeks is not that long to wait, right? Especially considering that this update does...nothing, and all updates are cumulative.
Click to expand...
Click to collapse
I'm planning on giving Telus a few more days before complaining loudly, as the rollout was to be staged, so maybe they volunteered to be last on the list :|
Personally, I'm fairly concerned about this as Telus doesn't have the greatest record for updates in the past, and holding this back isn't a good sign (imho).
Even if this minor update is rolled into "no-do", there's no guarantee "mango" won't be an 'odd numbered' update, or that we won't be weeks behind others getting either/both.
From the windows phone team blog
(http://windowsteamblog.com/windows_...-answers-about-our-first-software-update.aspx)
Q: I still haven’t received an update notification yet. When can I expect it?
A: It’s hard to predict because it depends on many factors. It could be days—or even weeks—before you’re able to update your phone.
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Click to collapse
So as the rest of the world gets copy/paste, theoretically we telus users could just be getting the pre-nodo update.

I'm right there with you I had the same thought when I read that article. I don't understand why Rogers and Bell both have launched it but Telus hasn't I tweet'd customer service about it and they answered back they had no information about unreleased updates.

I am hoping that maybe Telus wanted to "save us" from the trouble of doing 2 updates in a fairly short period of time. At least we know that they can't block nodo. Out of curiosity does anyone know how Telus is with android updates?

bond7734 said:
I'm right there with you I had the same thought when I read that article. I don't understand why Rogers and Bell both have launched it but Telus hasn't I tweet'd customer service about it and they answered back they had no information about unreleased updates.
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Click to collapse
I've been looking around all the standard places for more info but haven't come across anything. My fear is that the wp7 userbase on Telus is small enough that they don't consider us a priority.
nVd90 said:
I am hoping that maybe Telus wanted to "save us" from the trouble of doing 2 updates in a fairly short period of time. At least we know that they can't block nodo. Out of curiosity does anyone know how Telus is with android updates?
Click to expand...
Click to collapse
They're mediocre at best.
http://www.androidincanada.ca/category/telus-android/
Another thread discussing similar possibilities for crappy timing/rollout (carriers get 8 weeks?!)
http://forum.xda-developers.com/showthread.php?t=968990

I hope that we are considered a priority. I'll do my part and call and bug them maybe if everyone jumps on board we'll get this update.

i spoke to sasktel and they have already rolled out the patch on there network. but because my phone is telus branded and the zune software see the phone as telus it wont give me the update. sasktel does not recognize my phone for updates so i would assume that's because they don't sell the phone.

I'm in the same situation as you kazman. Have an unlocked Telus branded Optimus 7 running on the Bell network, and wondering if I'll get the update when/if Telus releases it.
Will report if I do.

I cannot believe we can't find a solution to get the update...
Like Android, installed custom ROM of WP7 to avoid carrier blocking.

xdapants said:
I've been looking around all the standard places for more info but haven't come across anything. My fear is that the wp7 userbase on Telus is small enough that they don't consider us a priority.
They're mediocre at best.
http://www.androidincanada.ca/category/telus-android/
Another thread discussing similar possibilities for crappy timing/rollout (carriers get 8 weeks?!)
http://forum.xda-developers.com/showthread.php?t=968990
Click to expand...
Click to collapse
So I emailed client care about the update, (your gonna love this)
"Hello Justin,
Thank you for taking the time to write to TELUS via e-mail.
Windows has not released any official updates yet. Please refer to the following link for details:
http://www.microsoft.com/windowsphone/en-us/features/update-info.aspx
When an official update is released from the manufacturer, it's also posted on our equipment page specific to your phone:
http://www.telusmobility.com/en/ON/lg_optimus_7/index.shtml
For further information or assistance, please reply to this message, including your original e-mail and our response. If you prefer, you may also call our Client Care team toll free Monday to Friday from 8:00 AM to 10:00 PM, and Weekends and Holidays from 9:00 AM to 8:00 PM at 1-866-558-2273 (or *611 from your wireless handset).
Thank you for using TELUS' online service and have a great day."
So I have emailed back asking that he double check the site and not just send me to the page that tells people what the next update is but infact to check the update page (http://www.microsoft.com/windowsphone/en-us/howto/wp7/basics/update-history.aspx) Still waiting on an answer but it's great that they took the time to really look into it So I have emailed back and shown them the link and also shown them Bell and Roger's pages releasing it as well as a few carriers with the same phone (LG Optimus 7) that have released it. (because you know that's where they would go next) Will post results on here if I get them.

that is completely ridiculous. i called a telus store yesterday in Saskatchewan and she told me that they don't know about updates and recommended that i move the date on my phone ahead a year and i should get the update then. but she had just told me a minute ago that there where no updates. they need to get a clue.

So it seems like Telus just doesn't know what to do with updating the phone. I am a bit surprised and doubtful that Microsoft didn't tell them though. It just shows a huge lack of communication within Telus.

as I posted in the other thread, I talked to a telus rep who also no idea about the update; but was able to confirm they didn't have to pay MS for it, so we should be getting it.
I've got a 10 year old account with them and made it clear I would be willing to switch carriers if they dropped the ball.
Hopefully we can get enough people telling telus the same that they'll get their act together.

i would like to know why we cant just get the update from the zune software. and if a carrier such as telus hasn't released the update how does the zune software know not to offer you an update or does telus need to respsond to microsoft that the update is out on there network. how about a new rom from bell or rogers that would solve all our problems.

kazman13 said:
i would like to know why we cant just get the update from the zune software. and if a carrier such as telus hasn't released the update how does the zune software know not to offer you an update or does telus need to respsond to microsoft that the update is out on there network.
Click to expand...
Click to collapse
It's going to be something like that (e.g. telus tells MS it's approved, WinPhoneUpdate sets the flag to allow it).
kazman13 said:
how about a new rom from bell or rogers that would solve all our problems.
Click to expand...
Click to collapse
I'd assume going to a differently branded rom would solve it, although that'd likely negate access to the telus app store. Another potential issue is that the telus optimus7 is a different model number from the european one. I have no idea which version the mexicans got so there may not even be a viable alternate rom. :|

An unfortunate truth
Look guys, this first update was OPTIONAL for carriers. It did not provide any new features and was just a test update before the real update in a week and a bit. Unfortunately for you guys, TELUS decided to not push this one in favour of just sending one update later. You shouldn't be upset at TELUS ... yet. I had an Android phone with them before and just about lost my mind over the update issue, but I think WP7 will be different because MS has more say than the OEMs do regarding Android. I feel bad that you guys are suffering, but it isn't really TELUS' fault.

Commander Data said:
Look guys, this first update was OPTIONAL for carriers. It did not provide any new features and was just a test update before the real update in a week and a bit.
Click to expand...
Click to collapse
That doesn't really disuade any concerns.
It's not just a test and no user visible features does not equal not necessary - think API changes before mango
My main fear is that something I'll deem critical will be in one of these minor updates, and telus will make me wait 6 months till the next major update instead of just pushing me the fix.
Commander Data said:
You shouldn't be upset at TELUS ... yet.
Click to expand...
Click to collapse
I concur, as this is hopefully a unique/one time scenario, which is why I'm waiting to see what they do with NoDo before complainging too loudly/switching carriers
Commander Data said:
I feel bad that you guys are suffering, but it isn't really TELUS' fault.
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Click to collapse
Just because I feel like nitpicking (I'm just being a smart-ass, don't take it seriously/personally ):
There are three "entities" involved in getting my phone updated
1) Microsoft - they've released the update, not their fault
2) Myself - I've connected to my computer and forced zune to check for updates, not my fault
3) Telus - They're not pushing the update for whatever reason ... pretty sure it's their fault

optional or not this still makes telus look bad when all other major carriers in canada are pushing this update but not telus.

bond7734 said:
So I emailed client care about the update, (your gonna love this)
"Hello Justin,
Thank you for taking the time to write to TELUS via e-mail.
Windows has not released any official updates yet. Please refer to the following link for details:
http://www.microsoft.com/windowsphone/en-us/features/update-info.aspx
When an official update is released from the manufacturer, it's also posted on our equipment page specific to your phone:
http://www.telusmobility.com/en/ON/lg_optimus_7/index.shtml
For further information or assistance, please reply to this message, including your original e-mail and our response. If you prefer, you may also call our Client Care team toll free Monday to Friday from 8:00 AM to 10:00 PM, and Weekends and Holidays from 9:00 AM to 8:00 PM at 1-866-558-2273 (or *611 from your wireless handset).
Thank you for using TELUS' online service and have a great day."
So I have emailed back asking that he double check the site and not just send me to the page that tells people what the next update is but infact to check the update page (http://www.microsoft.com/windowsphone/en-us/howto/wp7/basics/update-history.aspx) Still waiting on an answer but it's great that they took the time to really look into it So I have emailed back and shown them the link and also shown them Bell and Roger's pages releasing it as well as a few carriers with the same phone (LG Optimus 7) that have released it. (because you know that's where they would go next) Will post results on here if I get them.
Click to expand...
Click to collapse
Here's the answer! I got back from Telus after showing them where the update was and asking why we don't have it and why Rogers and Bell have released it.
Hello Justin,
Thank you for your reply.
Due to the technical requirements involved we are unable to disclose when the update will become available.
I would recommend to check our Website for updates as this is the first place any new information on your handset will be advertised:
http://www.telusmobility.com/en/ON/lg_optimus_7_support/
I regret any inconvenience or confusion this has caused and thank you for your patience in this matter.
For further information or assistance, please reply to this message, including your original e-mail and our response. If you prefer, you may also call our Client Care Team toll free Monday to Friday from 8:00 AM to 10:00 PM, and Saturday and Sunday from 9:00 AM to 8:00 PM at 1-866-558-2273 (or *611 from your wireless handset).
Thank you for using TELUS' Online Services and I hope you have a wonderful day.
Best regards,
Aekta
e.Care Specialist
TELUS
There's a technical requirment that makes them unable to disclose when the update will become avalible... doesn't make too much sense but I do agree with all of you. It's not that I desperatly want this update or that it's really negativly effecting me in anyway, it's that I fear this pattern may continue on to updates that improve the phone. We'll see what happens in March hopefully Telus pulls it together or at least has a better answer then just because.

[Q] AT&T or any quantum user... Got the update yet?

I am just wondering if we are all in the same boat. I haven't received the notification, nor will it update if I plug it into zune... Why do I feel like the quantum is the bastard child of the wp7 lineup?

You might want to check this out:
wpcentral.com/get-nodo-now-debranding-your-lg-phone
Be sure to read the comments as there is a correction to the process in there.
I did this to get the patch update (went from build 7004 to 7008), but no NoDo yet.

I've been looking for this info!
I figured there must be a "targeting" string or something in there somewhere.
I bet it gets reset somehow later.

I'm with Bell in Ontario, no NoDo for me.
I'm honestly not really expecting it. Like at all. I've lost pretty much all faith in MS.

I'm with Rogers here in BC, but using an unlocked AT&T branded phone.
No updates (either of them) have shown up, but I suspect it's because AT&T hasn't released them yet.
I think we'll eventually see the 'NoDo' release, but it might take a while as AT&T are notoriously slow in 'testing' new releases of the O/S...
Have to check out that 'unbranding' thread, tho (since I'm already 'unlocked' from AT&T)...

I feel like m$ screwed up by letting carriers doing testing. There is no way m$ could get carriers to release updates on time and together. AT&T has never had a good IT device department. it is like letting a baby be a contractor and expect a house to be built on time.

None of the AT&T US phones are supposed to get NoDo until May or so I think. It's because they're slow "testing".
I can confirm that the unbranding and using http://forum.xda-developers.com/showthread.php?t=1012189 Method 1 works but is a bit tricky to get the timing right.

I went to wpcentral and followed the instructions for "NoDo update hack released--works for every device, every carrier right now" I now have version 7.0.7390.0. It was pretty easy just follow the instructions.

Got NODO (7390) today on unbranded Quantum
Hi guys... just wanted to let you know that I just got the NoDo update (7390) today through Zune on my 'unbranded' AT&T LG Quantum.
Took about 15 mins.

Any one with april update?

Did anyone get update with april patches...??? T-mobile already issued one which improves battery

kvsandeepreddy said:
Did anyone get update with april patches...??? T-mobile already issued one which improves battery
Click to expand...
Click to collapse
I still haven't received the March update. The people at the AT&T Corporate store and AT&T customer service didn't even know there was an update that should have been available until I showed them. And then they just scratched their heads and gave the old can response of, "maybe it's being rolled out in stages?" I then asked, "Who can I talk to to find out when I will receive it?" and either they didn't know or they claimed to know...but people were not allowed to talk to them.
So, I'm guessing this update might come out around this time next year from AT&T.

I KNEW I should have bought a T-mobile device and just unlocked to use on AT&T since that's the carrier my family is on.....and yes, i'm still waiting on the March security update. Maybe i'll get that one in June and the April one in Dec. :/

There is no march patch.. there was an update released on march 18 but it still had february patches...

kvsandeepreddy said:
There is no march patch.. there was an update released on march 18 but it still had february patches...
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Click to collapse
Regardless, the update changed the Baseband Version from APB5 to APC2. The MYAT&T app clearly shows that it should be available. My phone is still on the APB5 baseband and I can not get the update from any method. I have not received an OTA notification, manually checking for it shows me up to date, and Samsung switch tells me no update is available. So an update was released in March but me (and apparently others) can't get it. The only thing I haven't tried in the Samsung Experience at BestBuy.
This is the reason, I am thinking that (at least some people) probably won't see an update from AT&T like the one Tmobile just got for a long time.

scott14719 said:
Regardless, the update changed the Baseband Version from APB5 to APC2. The MYAT&T app clearly shows that it should be available. My phone is still on the APB5 baseband and I can not get the update from any method. I have not received an OTA notification, manually checking for it shows me up to date, and Samsung switch tells me no update is available. So an update was released in March but me (and apparently others) can't get it. The only thing I haven't tried in the Samsung Experience at BestBuy.
This is the reason, I am thinking that (at least some people) probably won't see an update from AT&T like the one Tmobile just got for a long time.
Click to expand...
Click to collapse
@Scott.. are you using an at&t sim or other carrier sim in your phone?

kvsandeepreddy said:
@Scott.. are you using an at&t sim or other carrier sim in your phone?
Click to expand...
Click to collapse
AT&T Sim. Everything checks out with the phone and sim. I've talked to AT&T customer service on the phone and brought the phone into a local AT&T corporate retail store and both times they said the phone and account were fine. They also both claimed to not know about any updates until I showed / told them about it. Then, they just scratched their heads and gave me the old, "well...maybe it's just being rolled out in stages?" But neither could tell me who to contact to confirm if that was the case or not. Basically, they are clueless about their own products.

scott14719 said:
I still haven't received the March update. The people at the AT&T Corporate store and AT&T customer service didn't even know there was an update that should have been available until I showed them. And then they just scratched their heads and gave the old can response of, "maybe it's being rolled out in stages?" I then asked, "Who can I talk to to find out when I will receive it?" and either they didn't know or they claimed to know...but people were not allowed to talk to them.
So, I'm guessing this update might come out around this time next year from AT&T.
Click to expand...
Click to collapse
scott14719 said:
Regardless, the update changed the Baseband Version from APB5 to APC2. The MYAT&T app clearly shows that it should be available. My phone is still on the APB5 baseband and I can not get the update from any method. I have not received an OTA notification, manually checking for it shows me up to date, and Samsung switch tells me no update is available. So an update was released in March but me (and apparently others) can't get it. The only thing I haven't tried in the Samsung Experience at BestBuy.
This is the reason, I am thinking that (at least some people) probably won't see an update from AT&T like the one Tmobile just got for a long time.
Click to expand...
Click to collapse
scott14719 said:
AT&T Sim. Everything checks out with the phone and sim. I've talked to AT&T customer service on the phone and brought the phone into a local AT&T corporate retail store and both times they said the phone and account were fine. They also both claimed to not know about any updates until I showed / told them about it. Then, they just scratched their heads and gave me the old, "well...maybe it's just being rolled out in stages?" But neither could tell me who to contact to confirm if that was the case or not. Basically, they are clueless about their own products.
Click to expand...
Click to collapse
Then i think best buy will be your best bet next...
I will be going back to india in 10days.. hopefully we ll get the update by then.. if not i wont be getting any more otas

kvsandeepreddy said:
Then i think best buy will be your best bet next...
I will be going back to india in 10days.. hopefully we ll get the update by then.. if not i wont be getting any more otas
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Click to collapse
Guessing you can't put your phone into airplane mode, connect a VPN in the US, and download it that way?

psufan5 said:
Guessing you can't put your phone into airplane mode, connect a VPN in the US, and download it that way?
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Click to collapse
Nope... when you check for software updates.. the server checks for the sim before it issues the ota.. if we dont have the carrier sim it simply says your phone doesnt have any updates

anyone gone to best buy's samsung experience kiosk yet to check and see if the April update is available there?

kvsandeepreddy said:
Nope... when you check for software updates.. the server checks for the sim before it issues the ota.. if we dont have the carrier sim it simply says your phone doesnt have any updates
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Click to collapse
I purchased my S7 at BestBuy about 2 weeks ago and the next day came back to Uruguay(South America). Then I saw online the March 18th update which also updated the baseband.
I tried to update it mannually but as it was mentioned it didn't work because the SIM is not from AT&T.
I have an AT&T SIM card that came with the phone but is not activated, do you think that placing that SIM card in the phone and trying the update will work?
Plane mode also?
I'm starting to get desperate on this phone because when I bought it I didn't know about this AT&T stupid policy about the updates.
Thanks.

Socotroco said:
I purchased my S7 at BestBuy about 2 weeks ago and the next day came back to Uruguay(South America). Then I saw online the March 18th update which also updated the baseband.
I tried to update it mannually but as it was mentioned it didn't work because the SIM is not from AT&T.
I have an AT&T SIM card that came with the phone but is not activated, do you think that placing that SIM card in the phone and trying the update will work?
Plane mode also?
I'm starting to get desperate on this phone because when I bought it I didn't know about this AT&T stupid policy about the updates.
Thanks.
Click to expand...
Click to collapse
Im in the same boat as you are.. i dont think we ll get any updates without at&t activated sim to receive the otas..
The only thing we can do is sideload the ota update from people who have already received the update..
But that means people with s7 edge on at&t should share the ota as soon as they download it without updating it... if they update the phone the phone deletes the update..

kvsandeepreddy said:
Im in the same boat as you are.. i dont think we ll get any updates without at&t activated sim to receive the otas..
The only thing we can do is sideload the ota update from people who have already received the update..
But that means people with s7 edge on at&t should share the ota as soon as they download it without updating it... if they update the phone the phone deletes the update..
Click to expand...
Click to collapse
if you wanna sideload you'll need to unlock the bootloader. as far as I can tell, the galaxy s7 is locked tight!

rogerchew said:
if you wanna sideload you'll need to unlock the bootloader. as far as I can tell, the galaxy s7 is locked tight!
Click to expand...
Click to collapse
Cant we flash the update with odin?

kvsandeepreddy said:
Cant we flash the update with odin?
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Click to collapse
correct me if i'm wrong, but I always thought ODIN was for flashing full rom images, not updates. At least when I used it was mostly factory default images that Samsung/ATT already released.

rogerchew said:
correct me if i'm wrong, but I always thought ODIN was for flashing full rom images, not updates. At least when I used it was mostly factory default images that Samsung/ATT already released.
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Click to collapse
Oh!! I thought we could flash it through odin.. my bad!!
Why is the sammobile site not listing at&t version whereas even the tmobile recent firmware is also listed...

AT&T is one of the carriers notorious for not releasing firmware for developers to tinker with.

rogerchew said:
AT&T is one of the carriers notorious for not releasing firmware for developers to tinker with.
Click to expand...
Click to collapse
So not much hope to get the rom to sideload it, AT&T is the worst... I have already published my S7 on internet, hope to be able to sell it quick and get an 'F' version.
Thanks for your help.

I hate waiting for updates...

UK Users Thread

Figured it would be nice for all us Brits to have a thread discussing how the U11 is on UK networks.
EE - VoLTE and WIFI Calling work out of the box on unlocked model from Very.co.uk

got mine from Carphone Warehouse on an EE contract and although unlocked it did have WiFI calling enabled, although in theory , this should not be the case as its not EE branded. Not complaining though I do not know how VoLTE works so i don't know how to check it. Might be the case that all unlocked UK CID models can support wifi calling, regardless of carrier branding. So nordic or others might not be able to do that.
Only gripe , and I have created a separate thread for that, is that Galileo support is not enabled on my phone which is strange and kinda stupid.

mclnnm said:
got mine from Carphone Warehouse on an EE contract and although unlocked it did have WiFI calling enabled, although in theory , this should not be the case as its not EE branded. Not complaining though I do not know how VoLTE works so i don't know how to check it. Might be the case that all unlocked UK CID models can support wifi calling, regardless of carrier branding. So nordic or others might not be able to do that.
Only gripe , and I have created a separate thread for that, is that Galileo support is not enabled on my phone which is strange and kinda stupid.
Click to expand...
Click to collapse
Ring someone (or 150). If your phone stays on 4g you have VoLTE.

Hi guys,
Do you think it's worth an upgrade over the HTC 10 which is my current driver? I have joined HTC Club and the price has dropped to £584 via HTC website which is very tempting...

wilpang said:
Hi guys,
Do you think it's worth an upgrade over the HTC 10 which is my current driver? I have joined HTC Club and the price has dropped to £584 via HTC website which is very tempting...
Click to expand...
Click to collapse
Hmmmm I probably would. Better everything apart from audio volume from headphones.

The only concern is the durability and smashing if I manage to drop it especially after coming from the HTC 1 0 all metal. I'll see how the Oneplus 5 does as that is also very tempting.

I have a u11 coming from O2 but unlocked. I use it with EE but I can't find a way to have 4g calling and Wi-Fi calling.
Someone could help?

Sounds like it probably has O2 firmware on it which means you're SOL for the time being until S-OFF arrives.
My device is unlocked unbranded stock firmware and 4g VoLTE calling and WiFi calling worked from day one. The phone actually asked if I wished to enable them.
Do you have the option in settings for WiFi calling (4g calling is in phone settings).

I'm on O2. You have to request it through the O2 app. Scroll down to 'Device details' and you will see Wifi and 4G calling. Click on it and it will send a request to O2, takes 24 hours.

wilpang said:
Hi guys,
Do you think it's worth an upgrade over the HTC 10 which is my current driver? I have joined HTC Club and the price has dropped to £584 via HTC website which is very tempting...
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That's what I did as my 10 still in contract with Vodafone for a year more but I really wanted an upgraded. Loving the u11 so far it has fixed the issues I had with my 10 like bad wifi/mobile signal problems with Bluetooth to my car system (weird micro cuts every so often)
The first device I got was faulty rebooted/shut down all the time couldn't even get through the setup wizard, got a refund and ordered a new one that is now working great.
Do wish Vodafone would enable WiFi and 4G calling but heck knows when/if that will happen unless you have a business account which I believe have it.
Edit: Seems vodafone does have this option now, can be enabled from your account it seems.

The single SIM model sold directly by the HTC has the LTE Cat. 16 modem?

Roberti3 said:
The single SIM model sold directly by the HTC has the LTE Cat. 16 modem?
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Cat. 16 downlink, uplink limited to Cat. 15.

Has anyone in the UK single sim received the Oreo update yet?
I am with EE , CID EVE__001 and still on Nougat 7.1.1 and firmware 1.27.91.10 with security patch October.
I am a bit disappointed by their lack of updates and support regarding updates.

Dannyboy525 said:
Has anyone in the UK single sim received the Oreo update yet?
I am with EE , CID EVE__001 and still on Nougat 7.1.1 and firmware 1.27.91.10 with security patch October.
I am a bit disappointed by their lack of updates and support regarding updates.
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The Oreo update was released today. Currently having trouble updating mine, it downloads the update but then reboots into TWRP recovery then can't go any futher.

You have to return to stock before updating via OTA, with stock firmware, no root etc.
Bootloader can stay unlocked though.

grentuu said:
I'm on O2. You have to request it through the O2 app. Scroll down to 'Device details' and you will see Wifi and 4G calling. Click on it and it will send a request to O2, takes 24 hours.
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Did this actually work? o2 say that the only compatible devices are iPhone's, Samsung's and some Sony's.
marko68 said:
I have a u11 coming from O2 but unlocked. I use it with EE but I can't find a way to have 4g calling and Wi-Fi calling.
Someone could help?
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Did you ever get this to work?

I'm happy with the phone apart from 2 issues:
- Still on the November security patch, and considering it's nearly March I don't think this is acceptable. America has December.
- Google Assistant does not work. Voice activation does not work and all the settings are greyed out. Have looked online and cannot find a fix. Have read even a restore won't fix it!
If these issues were addressed then this would be the best phone I've had.

Just to add to this. I have an unlocked / unbranded u11 from CPW UK. O2 sim pay monthly account. I've enabled the option in the app as above but still no toggles etc in my settings menu. I called htc UK just now and they said that a bug in the oreo update has removed this option, it's a known bug and the next update will address it... Seriously? Also no idea when the update will roll out...

Had mine since January after an unplanned upgrade and I'm really glad my HTC 10 got mullered by my friend's kid. Carphone Warehouse piled on extras and I eventually started pushing back to stop the freebies getting out of hand - had to move to EE from Vodafone for some reason I can't remember - not an issue. Rooted while on the wine 2 nights later so as to increase the suspense and the chance of bricking it - I went at it half cut basically and nearly trashed it, which is so much fun.
Can't grumble in Manchester city about signal or service although EE has a website that suggests they are delaying any move into the post 90's era and I'm sure they have a reason we'll one day marvel at when they suddenly replace a web presence so **** it must be deliberate digital art or summat - like Tracey Emin and Banksy making a collaborative statement about Google ruining everything - that is to be replaced by the tech from the movie War Games to make it more modern. At least the customer service is accessible if needed and don't annoy me with 'suggestions' like an app. that tells me things I know already but in a different way which makes it exciting and utterly essential.
The u11 is a top phone and if someone gave me a Samsung I'd curse the fool who did so. There's a list of superior spec's that the recent Samsung phones possess and yet on benchmark tests they mostly squeeze into a slight lead and can't manage to avoid being made by Samsung which means that it has lots of stuff but none of it is connected right and it will eventually make you feel angry because it slowly reveals its nature as a piece of crap with buttons like a phone.
I just wish HTC would explore an alternative to the Android system because Google are getting a bit shifty and I don't like the way they are more powerful than God but get all hissy with developers - they come at you like an all-powerful bastard when they're pissed but always do a great job of being really rubbish at maintaining a standpoint and eventually they go away - still, Stalin was bit annoying and no one would have thought he'd end up killing 10 million people before the War even started but he had the tools and then the bad mood - if Google don't do evil it's only cos they haven't seen the projections from Wall Street that show the profit they can make. If any company can shake Google surely HTC can - Samsung may do so but totally unintentionally and probably due to the distraction caused by phones that set aflame like a crappy transformer that is a phone AND a firework - then neither.