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i have a telus lg optimus 7 unlocked and now on the sasktel network. my question is am i screwed for getting these updates because sasktel doesn't recognize the phone as one of there models and i am not on the telus network so they wont push it to me? i cant justify paying 400 bucks for a phone that i cant get the new updates the Microsoft rolls out.
If you do not get this update, you will get the next one (By mid March) definitely. Microsoft has confirmed that much. I contacted Telus, and it seems they have "no information to offer at this time". Basically, Telus is the only carrier in North America that has yet to offer update for their WP7 devices, but two weeks is not that long to wait, right? Especially considering that this update does...nothing, and all updates are cumulative.
kapanak said:
If you do not get this update, you will get the next one (By mid March) definitely. Microsoft has confirmed that much. I contacted Telus, and it seems they have "no information to offer at this time". Basically, Telus is the only carrier in North America that has yet to offer update for their WP7 devices, but two weeks is not that long to wait, right? Especially considering that this update does...nothing, and all updates are cumulative.
Click to expand...
Click to collapse
I'm planning on giving Telus a few more days before complaining loudly, as the rollout was to be staged, so maybe they volunteered to be last on the list :|
Personally, I'm fairly concerned about this as Telus doesn't have the greatest record for updates in the past, and holding this back isn't a good sign (imho).
Even if this minor update is rolled into "no-do", there's no guarantee "mango" won't be an 'odd numbered' update, or that we won't be weeks behind others getting either/both.
From the windows phone team blog
(http://windowsteamblog.com/windows_...-answers-about-our-first-software-update.aspx)
Q: I still haven’t received an update notification yet. When can I expect it?
A: It’s hard to predict because it depends on many factors. It could be days—or even weeks—before you’re able to update your phone.
Click to expand...
Click to collapse
So as the rest of the world gets copy/paste, theoretically we telus users could just be getting the pre-nodo update.
I'm right there with you I had the same thought when I read that article. I don't understand why Rogers and Bell both have launched it but Telus hasn't I tweet'd customer service about it and they answered back they had no information about unreleased updates.
I am hoping that maybe Telus wanted to "save us" from the trouble of doing 2 updates in a fairly short period of time. At least we know that they can't block nodo. Out of curiosity does anyone know how Telus is with android updates?
bond7734 said:
I'm right there with you I had the same thought when I read that article. I don't understand why Rogers and Bell both have launched it but Telus hasn't I tweet'd customer service about it and they answered back they had no information about unreleased updates.
Click to expand...
Click to collapse
I've been looking around all the standard places for more info but haven't come across anything. My fear is that the wp7 userbase on Telus is small enough that they don't consider us a priority.
nVd90 said:
I am hoping that maybe Telus wanted to "save us" from the trouble of doing 2 updates in a fairly short period of time. At least we know that they can't block nodo. Out of curiosity does anyone know how Telus is with android updates?
Click to expand...
Click to collapse
They're mediocre at best.
http://www.androidincanada.ca/category/telus-android/
Another thread discussing similar possibilities for crappy timing/rollout (carriers get 8 weeks?!)
http://forum.xda-developers.com/showthread.php?t=968990
I hope that we are considered a priority. I'll do my part and call and bug them maybe if everyone jumps on board we'll get this update.
i spoke to sasktel and they have already rolled out the patch on there network. but because my phone is telus branded and the zune software see the phone as telus it wont give me the update. sasktel does not recognize my phone for updates so i would assume that's because they don't sell the phone.
I'm in the same situation as you kazman. Have an unlocked Telus branded Optimus 7 running on the Bell network, and wondering if I'll get the update when/if Telus releases it.
Will report if I do.
I cannot believe we can't find a solution to get the update...
Like Android, installed custom ROM of WP7 to avoid carrier blocking.
xdapants said:
I've been looking around all the standard places for more info but haven't come across anything. My fear is that the wp7 userbase on Telus is small enough that they don't consider us a priority.
They're mediocre at best.
http://www.androidincanada.ca/category/telus-android/
Another thread discussing similar possibilities for crappy timing/rollout (carriers get 8 weeks?!)
http://forum.xda-developers.com/showthread.php?t=968990
Click to expand...
Click to collapse
So I emailed client care about the update, (your gonna love this)
"Hello Justin,
Thank you for taking the time to write to TELUS via e-mail.
Windows has not released any official updates yet. Please refer to the following link for details:
http://www.microsoft.com/windowsphone/en-us/features/update-info.aspx
When an official update is released from the manufacturer, it's also posted on our equipment page specific to your phone:
http://www.telusmobility.com/en/ON/lg_optimus_7/index.shtml
For further information or assistance, please reply to this message, including your original e-mail and our response. If you prefer, you may also call our Client Care team toll free Monday to Friday from 8:00 AM to 10:00 PM, and Weekends and Holidays from 9:00 AM to 8:00 PM at 1-866-558-2273 (or *611 from your wireless handset).
Thank you for using TELUS' online service and have a great day."
So I have emailed back asking that he double check the site and not just send me to the page that tells people what the next update is but infact to check the update page (http://www.microsoft.com/windowsphone/en-us/howto/wp7/basics/update-history.aspx) Still waiting on an answer but it's great that they took the time to really look into it So I have emailed back and shown them the link and also shown them Bell and Roger's pages releasing it as well as a few carriers with the same phone (LG Optimus 7) that have released it. (because you know that's where they would go next) Will post results on here if I get them.
that is completely ridiculous. i called a telus store yesterday in Saskatchewan and she told me that they don't know about updates and recommended that i move the date on my phone ahead a year and i should get the update then. but she had just told me a minute ago that there where no updates. they need to get a clue.
So it seems like Telus just doesn't know what to do with updating the phone. I am a bit surprised and doubtful that Microsoft didn't tell them though. It just shows a huge lack of communication within Telus.
as I posted in the other thread, I talked to a telus rep who also no idea about the update; but was able to confirm they didn't have to pay MS for it, so we should be getting it.
I've got a 10 year old account with them and made it clear I would be willing to switch carriers if they dropped the ball.
Hopefully we can get enough people telling telus the same that they'll get their act together.
i would like to know why we cant just get the update from the zune software. and if a carrier such as telus hasn't released the update how does the zune software know not to offer you an update or does telus need to respsond to microsoft that the update is out on there network. how about a new rom from bell or rogers that would solve all our problems.
kazman13 said:
i would like to know why we cant just get the update from the zune software. and if a carrier such as telus hasn't released the update how does the zune software know not to offer you an update or does telus need to respsond to microsoft that the update is out on there network.
Click to expand...
Click to collapse
It's going to be something like that (e.g. telus tells MS it's approved, WinPhoneUpdate sets the flag to allow it).
kazman13 said:
how about a new rom from bell or rogers that would solve all our problems.
Click to expand...
Click to collapse
I'd assume going to a differently branded rom would solve it, although that'd likely negate access to the telus app store. Another potential issue is that the telus optimus7 is a different model number from the european one. I have no idea which version the mexicans got so there may not even be a viable alternate rom. :|
An unfortunate truth
Look guys, this first update was OPTIONAL for carriers. It did not provide any new features and was just a test update before the real update in a week and a bit. Unfortunately for you guys, TELUS decided to not push this one in favour of just sending one update later. You shouldn't be upset at TELUS ... yet. I had an Android phone with them before and just about lost my mind over the update issue, but I think WP7 will be different because MS has more say than the OEMs do regarding Android. I feel bad that you guys are suffering, but it isn't really TELUS' fault.
Commander Data said:
Look guys, this first update was OPTIONAL for carriers. It did not provide any new features and was just a test update before the real update in a week and a bit.
Click to expand...
Click to collapse
That doesn't really disuade any concerns.
It's not just a test and no user visible features does not equal not necessary - think API changes before mango
My main fear is that something I'll deem critical will be in one of these minor updates, and telus will make me wait 6 months till the next major update instead of just pushing me the fix.
Commander Data said:
You shouldn't be upset at TELUS ... yet.
Click to expand...
Click to collapse
I concur, as this is hopefully a unique/one time scenario, which is why I'm waiting to see what they do with NoDo before complainging too loudly/switching carriers
Commander Data said:
I feel bad that you guys are suffering, but it isn't really TELUS' fault.
Click to expand...
Click to collapse
Just because I feel like nitpicking (I'm just being a smart-ass, don't take it seriously/personally ):
There are three "entities" involved in getting my phone updated
1) Microsoft - they've released the update, not their fault
2) Myself - I've connected to my computer and forced zune to check for updates, not my fault
3) Telus - They're not pushing the update for whatever reason ... pretty sure it's their fault
optional or not this still makes telus look bad when all other major carriers in canada are pushing this update but not telus.
bond7734 said:
So I emailed client care about the update, (your gonna love this)
"Hello Justin,
Thank you for taking the time to write to TELUS via e-mail.
Windows has not released any official updates yet. Please refer to the following link for details:
http://www.microsoft.com/windowsphone/en-us/features/update-info.aspx
When an official update is released from the manufacturer, it's also posted on our equipment page specific to your phone:
http://www.telusmobility.com/en/ON/lg_optimus_7/index.shtml
For further information or assistance, please reply to this message, including your original e-mail and our response. If you prefer, you may also call our Client Care team toll free Monday to Friday from 8:00 AM to 10:00 PM, and Weekends and Holidays from 9:00 AM to 8:00 PM at 1-866-558-2273 (or *611 from your wireless handset).
Thank you for using TELUS' online service and have a great day."
So I have emailed back asking that he double check the site and not just send me to the page that tells people what the next update is but infact to check the update page (http://www.microsoft.com/windowsphone/en-us/howto/wp7/basics/update-history.aspx) Still waiting on an answer but it's great that they took the time to really look into it So I have emailed back and shown them the link and also shown them Bell and Roger's pages releasing it as well as a few carriers with the same phone (LG Optimus 7) that have released it. (because you know that's where they would go next) Will post results on here if I get them.
Click to expand...
Click to collapse
Here's the answer! I got back from Telus after showing them where the update was and asking why we don't have it and why Rogers and Bell have released it.
Hello Justin,
Thank you for your reply.
Due to the technical requirements involved we are unable to disclose when the update will become available.
I would recommend to check our Website for updates as this is the first place any new information on your handset will be advertised:
http://www.telusmobility.com/en/ON/lg_optimus_7_support/
I regret any inconvenience or confusion this has caused and thank you for your patience in this matter.
For further information or assistance, please reply to this message, including your original e-mail and our response. If you prefer, you may also call our Client Care Team toll free Monday to Friday from 8:00 AM to 10:00 PM, and Saturday and Sunday from 9:00 AM to 8:00 PM at 1-866-558-2273 (or *611 from your wireless handset).
Thank you for using TELUS' Online Services and I hope you have a wonderful day.
Best regards,
Aekta
e.Care Specialist
TELUS
There's a technical requirment that makes them unable to disclose when the update will become avalible... doesn't make too much sense but I do agree with all of you. It's not that I desperatly want this update or that it's really negativly effecting me in anyway, it's that I fear this pattern may continue on to updates that improve the phone. We'll see what happens in March hopefully Telus pulls it together or at least has a better answer then just because.
Has anyone done the update yet?
I can't seem to find anything that is related to the Focus update (other than the Omnia 7 fiasco)...so I was wondering whether or not I should update when Zune prompts me to...?
They are resuming the rollout.
http://windowsteamblog.com/windows_...-answers-about-our-first-software-update.aspx
Yup,
I did some research after I posted and I found only a few articles so I wasn't absolutely sure.
Eitherway, I did the update and had zero issues.
Alphamale156 said:
Yup,
I did some research after I posted and I found only a few articles so I wasn't absolutely sure.
Eitherway, I did the update and had zero issues.
Click to expand...
Click to collapse
Are you on ATT?
anyone not getting update notification on either the phone and/or Zune software?
I bought my phone over a week ago from the ATT store here Georgia. never recieved the previous buggy update notification, and still have not recieved the new bugless pre-update. even with it connected to Zune it says my phone is up to date. 7.0 (7004)
I'm on Rogers in Canada.
There is a rumor that ATT is not rolling out the pre-NoDo update. Can anyone confirm this or has anyone updated their windows phone (focus or otherwise) through att?
update?
how is the update scheduled? Per region ? or carrier? What about if my unit is an AT&T Samsung Focus and I am using it on a different carrier, how will I get the update? Will At&T has the ability to block it? even sim card inserted is not At&t? I read that it will be pushed, but I never got any notifications at all.
No update here
Sent from my SGH-i917 using Board Express
No update here
Sent from my SGH-i917 using Board Express
AT&T has not approved the first update. Focus owners will need to wait for the No-Do update now which will be released pretty soon anyways.
No update here. Samsung Fucus. Washington DC. Purchased first day available.
It's a rumor, but hopefully it comes true:
http://www.wpcentral.com/ATT-focus-get-pre-nodo-and-nodo-monday
The first minor update was held back intentionally as some users reported it was causing some issue.
It was rolled out again this week, but apparently there are issues again.
http://news.cnet.com/8301-1035_3-20039227-94.html
I just received mine this morning after notification late yesterday. I plugged in the phone to laptop this morning and it seems to be intalling the minor update. I am on FIDO in Canada with Rogers Samsung Focus.
EDIT: OS Version after update reads 7.0.7008.0
The update took about 10 minutes.
What does the up-date fix?
diverdude said:
What does the up-date fix?
Click to expand...
Click to collapse
I beleive this update is only for allowing better/faster install of future updates that actually have fixes or features that we are all waiting for (copy/paste) among other things (Internet Explorer 9, Flash).
Have an unlocked focus in Egypt and no update notifications whatsoever.
Andrew725 said:
It's a rumor, but hopefully it comes true:
http://www.wpcentral.com/ATT-focus-get-pre-nodo-and-nodo-monday
Click to expand...
Click to collapse
It was a rumor with no truth to it at all. I don't expect NoDo to be released to the carriers until at least the 15th (the day of the "big" announcement from Microsoft).
No update here either...AT&T
Software version: still: vOS version: 7.0.7004.0
Reviewing that some International carriers are moving it on Samsung as quoted:
"I just updated WP7 here in Singapore.
LG Optimus 7.
OS version: 7.0.7004.0 to 7.0.7008.0
Successful Update. No glitch. Very Smooth.
3/5/2011"
this kind of explains it ?
http://windowsteamblog.com/windows_phone/b/windowsphone/
I am just wondering if we are all in the same boat. I haven't received the notification, nor will it update if I plug it into zune... Why do I feel like the quantum is the bastard child of the wp7 lineup?
You might want to check this out:
wpcentral.com/get-nodo-now-debranding-your-lg-phone
Be sure to read the comments as there is a correction to the process in there.
I did this to get the patch update (went from build 7004 to 7008), but no NoDo yet.
I've been looking for this info!
I figured there must be a "targeting" string or something in there somewhere.
I bet it gets reset somehow later.
I'm with Bell in Ontario, no NoDo for me.
I'm honestly not really expecting it. Like at all. I've lost pretty much all faith in MS.
I'm with Rogers here in BC, but using an unlocked AT&T branded phone.
No updates (either of them) have shown up, but I suspect it's because AT&T hasn't released them yet.
I think we'll eventually see the 'NoDo' release, but it might take a while as AT&T are notoriously slow in 'testing' new releases of the O/S...
Have to check out that 'unbranding' thread, tho (since I'm already 'unlocked' from AT&T)...
I feel like m$ screwed up by letting carriers doing testing. There is no way m$ could get carriers to release updates on time and together. AT&T has never had a good IT device department. it is like letting a baby be a contractor and expect a house to be built on time.
None of the AT&T US phones are supposed to get NoDo until May or so I think. It's because they're slow "testing".
I can confirm that the unbranding and using http://forum.xda-developers.com/showthread.php?t=1012189 Method 1 works but is a bit tricky to get the timing right.
I went to wpcentral and followed the instructions for "NoDo update hack released--works for every device, every carrier right now" I now have version 7.0.7390.0. It was pretty easy just follow the instructions.
Got NODO (7390) today on unbranded Quantum
Hi guys... just wanted to let you know that I just got the NoDo update (7390) today through Zune on my 'unbranded' AT&T LG Quantum.
Took about 15 mins.
Anybody thinking of reverting back, rebranding and getting the AT&T specific updates?? Kicking the idea around myself, Data="ATT-US" was the removed string... Please let is know if anybody goes this route...
I just did. Had to roll back to 7008, didn't have 7004. Hope it still works.
Think of doing the same just wanted to wait for someone to report if there are in fact anything different or was ATT just talking.
rruffman said:
Think of doing the same just wanted to wait for someone to report if there are in fact anything different or was ATT just talking.
Click to expand...
Click to collapse
I'm curious about that too plus want to see if the Debranding then rebranding causes any issues with getting updates like the ones they are expecting for those who used the nodoupdatertools to get updates sooner then the rest..
Pinger43 said:
I'm curious about that too plus want to see if the Debranding then rebranding causes any issues with getting updates like the ones they are expecting for those who used the nodoupdatertools to get updates sooner then the rest..
Click to expand...
Click to collapse
well i did not do the chevron way i did the spoof way that was done at first so i do have a backup of my phone.
Not worth the wait (and sooo glad I did the VPN hack update)
Apparently the ATT exclusive *features* they are adding is a WISPr protocol that switches you to login into att wifi hotspots automatically when near one. To save you (and them) data bandwidth.
The other feature is to allow you to sync your contacts with your att address book. Even lamer.
So yes ATT made you wait this long for nothing.
Lesson learned. Always rely on the fans and community for support, not the ones you have a contract with.
Source: http://wmpoweruser.com/att-unique-features-coming-with-nodo-update-revealed/
asiancuta said:
Not worth the wait (and sooo glad I did the VPN hack update)
Apparently the ATT exclusive *features* they are adding is a WISPr protocol that switches you to login into att wifi hotspots automatically when near one. To save you (and them) data bandwidth.
The other feature is to allow you to sync your contacts with your att address book. Even lamer.
So yes ATT made you wait this long for nothing.
Lesson learned. Always rely on the fans and community for support, not the ones you have a contract with.
Source: http://wmpoweruser.com/att-unique-fe...medium=twitter
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Click to collapse
Yes sir. I will not be rolling my girlfreinds phone back just to get the ATT update, waste of time, especially if you live in a small town and have NO hotspots...
raiderfan247365 said:
Yes sir. I will not be rolling my girlfreinds phone back just to get the ATT update, waste of time, especially if you live in a small town and have NO hotspots...
Click to expand...
Click to collapse
lol same here. 1 starbucks and a few McDonalds...not worth it. plus i've been on ATT for 3 yrs now and still grandpa'd into the unlimited data usage plan...so no worries on data
I did revert to 7008 and re-branded my phone. I am not worried about ATT's feature. I more worried about firmware updates. I know Rodger's Focus had firmware updates.
I did have trouble with it at first. This post solved my problems:
http://forum.xda-developers.com/showthread.php?t=1013867
Anyone realizing that ATT made us wait for a feature that switches us to their WiFi hotspots...unsecure open WiFi hotspots. Double stack stupid
There are AT&T-specific changes, and there are OEM-specific changes. I can live without the AT&T crap, but if Samsung has firmware or driver update included w/ the AT&T NoDo update, then you guys may be missing out on them...
Michael.
Michael-Dallas said:
There are AT&T-specific changes, and there are OEM-specific changes. I can live without the AT&T crap, but if Samsung has firmware or driver update included w/ the AT&T NoDo update, then you guys may be missing out on them...
Michael.
Click to expand...
Click to collapse
If there are firmware updates of any importance for Samsung Focus phones I see two ways of getting them;
1. anyone who puchased their phones outside AT&T or any carrier(say on Amazon or retail store) I would think they would get the update through Zune or directly from Samsung seeing their phones are not "Branded" which is no different from our "debranded" phones..
2. Reverting back to 7008, use Samsung Registry Tool, rebranding AT&T and then getting NoDo with anything else AT&T is offering..
Pinger43 said:
1. anyone who puchased their phones outside AT&T or any carrier(say on Amazon or retail store) I would think they would get the update through Zune or directly from Samsung seeing their phones are not "Branded" which is no different from our "debranded" phones..
Click to expand...
Click to collapse
I'm curious about this comment -- where can you get an unbranded Samsung Focus because I have yet to find one? Do they have the AT&T logo displayed below the earpiece and does it have the AT&T apps/fluff pre-loaded? If so, then that's not an unbranded phone.
Michael.
Michael-Dallas said:
I'm curious about this comment -- where can you get an unbranded Samsung Focus because I have yet to find one? Do they have the AT&T logo displayed below the earpiece and does it have the AT&T apps/fluff pre-loaded? If so, then that's not an unbranded phone.
Michael.
Click to expand...
Click to collapse
Your right, I didn't realize the unlocked Focus phones being sold outside of AT&T with no contracts still has AT&T label.. Learn something new everyday..*
Guess the revert to 7008, rebrand and update is the only option, not sure what's going to happen to those who used the ChevronNoDoUpdateTool though???
http://www.zones.com/site/standard_page/index.html
http://www.amazon.com/gp/product/B0..._m=ATVPDKIKX0DER&pf_rd_r=145YANHV9PMWP39WG0K5
I'm in the ChevronNoDOUpdateTool boat and I'm guessing that we're going to have to fix it ourselves.
scottwvc said:
I'm in the ChevronNoDOUpdateTool boat and I'm guessing that we're going to have to fix it ourselves.
Click to expand...
Click to collapse
I doubt it, when MS asked Chris Walsh to pull the updater tool I got the feeling from comments by both MS & Mr. Walsh that both were going to look into a solution to correct the problem, let's face there is no way either MS or the Chevron team will let so many out in the cold on a new start up OS, there was something like 25,000 downloads of the tool..
Will people who got NoDo get this update?
I unbranded, updated, then rebranded.
Sent from my SGH-i917 using XDA Windows Phone 7 App
c_h0use said:
Will people who got NoDo get this update?
I unbranded, updated, then rebranded.
Sent from my SGH-i917 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
My guess is your phone will be shown as Up To Date, I also imagine you can go into Zune and choose revert back to 7008 then you should be able to reupdate to AT&T's version.. Grant you this is only my opinion.. Going to be a interesting week for those who rebranded or used the Chevron Update Tool, especially with rumors of a upcoming Microsoft Update concerning Certificates..
I unbranded then updated via the VPN method then rebranded back. For some reason Zune isnt giving me the option to revert back so guess I will see what happens when they start rolling out the next updates.
I just connected my phone to Zune and it shows a Samsung update available. I am updating to it now. Looks like it saw I had the NODO then offered the samsung update.
On Vodafone Italy : nothing as of 15/September 07:00 US time.
They won't deploy. It is up to Microsoft to flip the switch.
I am waiting for word from Telus, as three different sections of the mobility department have said they either don't have any information, or cannot disclose any at this time.
Word from WMPU is 20 Sept for the MS launch, so you won't see anything before then.
So how will those of us with no carrier get it? My phone was unbranded, will microsoft give an update diretcly from them or maybe lg??
opti7 said:
So how will those of us with no carrier get it? My phone was unbranded, will microsoft give an update diretcly from them or maybe lg??
Click to expand...
Click to collapse
MS first gives the RTM to OEMs. These test the RTM, update their apps and drivers if nessecary.
Then they return their finished ROMs to Microsoft.
Next Microsoft sends these OEM signed ROMs to Carriers for testing, updating the apps etc.
Once all OEMs and Carriers are done and have returned the ROMs to Microsoft, Microsoft can begin the rollout. If you have an open market device, you will simply get the LG approved app, whereas people with carrierer branded devices will get the carrierer's ROM.
I was told by Telus that the update is October 2nd, due to my phone having such horrid issues they said if it doesn't fix it then I get a new free phone.
Guess what is going to happen? ;D