I just switched to the Cingular 8525 from a Nokia E61.
On the Nokia, I had mail for Exchange set up and it was working perfectly with my office Exchange server, syncing up email, calendar, contacts, etc.
I set up Activesync on the 8525 using the same server settings and certificate as on the Nokia but I can't get the device to sync.
I am now getting an error telling me that I have an incorrect SSL certificate common name in the Host Name field.
I had not received this error with the E-61.
make sure you have the latest activesync
I have 4.2
Hi,
I have a HTC TyTN ll and I am having problems synchronising my work email.
The server at work has exchange 2003 SP2 and Activesync. We also have both OWA and OMA and I can access these succesfully through the PDA.
The OWA/OMA both use SSL and have a instantssl certificate installed which I have downloaded and installed onto my device.
My credentials are correct, I have recreated the data source and resetted device but..
During snychronisation on the PDA I get the following error:
"ActiveSync encountered a problem on the server" Support Code: 0x85010014.
Following a google I found that this is as a result of having the SSL port 443 defined in IIS for the webmail site. Now if I remove this port I get the message "waiting for network". I have read this is temporary, but I have tried for the past few days and it still doesnt get past this stage. I am using our wireless and the GPRS as provided by orange to connect.
Also removing the port 443 has concequences on anyone else accessing the OWA as it does not work.
Do any of you guys know any ideas on how I can get the PDA to synchronise?
Will I have to first create an activesync partnership with the server?
Many Thanks in Advance
I now recieve the following error on the server:
Exchange Server 2003" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=817379). For information about how to properly configure IIS to support Kerberos and NTLM authentication, see Microsoft Knowledge Base article 215383, "How To Configure IIS to Support Both Kerberos and NTLM Authentication" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=215383). This issue may occur after installing Windows SharePoint Services on a server running Exchange Server 2003. For information about how to properly configure a server to run both Windows SharePoint Services and Exchange Server 2003, see Microsoft Knowledge Base article 823265, "You receive a "Page not found" error message when you use Outlook Web Access (OWA) to browse the Exchange Server 2003 client after you install Windows SharePoint Services" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=823265).
Exchange is installed on an SBS 2003 and I dont believe the microsoft kb is useful for this. Even if it is, I can work around this by removing ssl. However at this point I dont get any errors on the server and all I get from the HTC is "waiting for network". As mentioned earliar.
Any suggestions would be highly appreciated.
Thanks
Since I've had this phone I've failed to sync with the Sync Centre. It just results in errors every time.
However, because I will be syncing everything that will be on my exchange server, how can I set up this exchange server on the X1? I don't mean the email address only, I need it to connect to my exchange calender, contacts, mail - everything.
I sync to my exchange server via mail2web with no problems - keep in mind if you are syncing to a pc as well you need to select only one location for calendar & contacts.
Isn't it possible to put in the exchange server details directly into teh phone without using 3rd party software?
Is it true that vodafone have removed the exchange feature from their handset?
I'm getting this error.. 0x85010014
Jammy2 said:
Isn't it possible to put in the exchange server details directly into teh phone without using 3rd party software?
Is it true that vodafone have removed the exchange feature from their handset?
Click to expand...
Click to collapse
you don't need 3rd party to set up exchange activesync, it's out of the box.
Jammy2 said:
I'm getting this error.. 0x85010014
Click to expand...
Click to collapse
this is relating to the SSL. Either you have setup an activesync w/o SSL connection, or your PDA clock might be wrong that makes the SSL certificate invalid.
That's assuming your exchange server side is okay.
I've just discovered that everything part from mail will sync if I don't specify my exchange in Vista. When I do that's where the errors show up.
As for exchange on the phone, I will get "network waiting" when I disable SSL. This actually appears to be an issue with many WM devices. What do you mean when you say my clock might be wrong?
The simple Version:
Authentication inside of Active Directory runs over "Tickets" for every User. If the clocks between 2 Ressources are too tifferent, the Ticket becomes invalid, cause the time is an important component of the encryption.
The savest way is to let the phone sync its clock with the exchange server - after Active Sync configuration
For doing this you only need working SSL-encrypted "Outlook Web Access" and your Exchange account have to be "Active Sync"-enabled (an admin has to do this).
Windows Mobile shows you all information yout need to set Active Sync up.
Ah, so the exchange server needs to be active sync enabled?
At the moment I am syncing everything from outlook on my pc, not directly to the server as the device was designed to do
Mine works with my Exchange 2007 server without a problem, out of the box. I just entered my server address, my domain username and password.
Are you sure the server is set up correctly. The exchange server has to have OMA (Outlook Mobile Access) set up. Are there any other devices syncing with the server correctly? Is port 443 open?
Something to note I had to install the security certificate of the server on my phone before it could sync.
I use mine with an Exchange 2007 too. After installing the server
all the necessary features are turned on automatically:
- OWA (Outlook Web Access - website)
- OMA
- Active Sync user role for every account
The OWA-website has to be accessible for public. And the server certificate (for SSL) has to be installed if it is selfsigned
(it is if your browser shows a certificate warning on computers
outside of the company network). Copy it from the browser to
your phone and (double)click it for install. Alternativly ask your network administrator for help.
If the cert is bought from an official worldwide trusted cert
seller like thawte or verizon this should not be neccessary.
Device: HTC S620 (Tmobile Dash)
OS: Windows Mobile 6.5
Rom: 3VO.2.50.080809
Problem: Email messages does not download to the phone from my company's MS Exchange server. During sync phase, the device 'sees' the messages on the server but it does not download to my phone, no error message. It was working fine but all of a sudden it did not. I checked the setup such as server address we use owa.mycompany.com, SSL enabled, login, password nothing has changed. I deleted the server from Activesync and setup again still no go. My other Hotmail, Gmail, calender (sync via usb to my pc) works fine. Few of my fellow workers with iphones and other WM phones also have problem downloading, only the blackberry folks had no problem. My IT guy said he didn't change anything (I am not sure I believe it). If anyone can help shed light on this problem I can finally get some sleep trying to debug this .
*** New Update ***
I was able to download my messages if I config my Outlook to keep emails on the exchange server and not download to my local PC. There seems to be some conflict.
On my work they only support exchange synchronization with blackberry. They say it is not possible to synchronize without a laptop and using Active Sync.
Is there a way to get over-the-air synchronization on my htc hd2.
if they have outlook web access you can use somehthing like emoze which will do the trick
s--mulder said:
On my work they only support exchange synchronization with blackberry. They say it is not possible to synchronize without a laptop and using Active Sync.
Is there a way to get over-the-air synchronization on my htc hd2.
Click to expand...
Click to collapse
To see if you can get Exchange Server ActiveSync -- even if they don't "support" it, it may still be enabled -- go to:
https://[your work's OWA hostname]/Microsoft-Server-ActiveSync/
If you get a password prompt enter your domain username and password, you should then get an error about an invalid method.
If you get this error message, you should be able to just setup ActiveSync, if not, you'll need to look into an alternative.