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Hey everybody,
So I think that my HTC Wizard's battery is about to go.
When I look at it, it feels a little swollen. I think that it was flat when I first got it, but honestly, how many of us actually need to look at the battery that often? Got it about five months ago, and it was refurbished at the time.
Another thing that seems to indicate that the battery is dying is that when I'm playing a game like Spb Quadronica or Skyforce Reloaded, the battery level takes a deep dive (like 30 - 40%) after about 30 minutes of playing. These battery levels are from Spb Mobile Shell since I removed the T-Mobile application from startup that shows an icon in the system tray.
When I first got this, I was able to play Skyforce Reloaded for probably two hours before it reaches the same drainage. The battery looks like it was also refurbished since the black metallic coating was coming off on the end opposite of the battery contacts.
When it's at some inexplicable power level like 24% after playing for a short time, I restart the device (sometimes it does this automatically without warning) and it's back to like 78%, which is more or less what it should be at for that length of usage.
On a seemingly random restart, it will be stuck in a restart cycle going from the T-Mobile splash screen to the Windows Mobile boot screen and then restarting before it makes it to the Password window.
I try to use the same techniques when taking care of my battery as I do for lithium ions in laptops, such as power cycling (complete drain and full recharge) once or twice a month.
Should I be worried about the battery? Should I just get a new one since they're not that expensive? Is there something else that might be causing this?
Thank you for your time. Any help is greatly appreciated.
you should replace it. a battery gets swollen if the heat boils the chemicals inside it. that happens due to inequality in material density (which is caused by other electrical issues). if you keep using it it might pop if it heats up too much and spill all over your phone.
The battery is a goner,replace it immediately,before it leaks or bursts and create further mess.Yes! one more thing,don't buy a refurbished batteries,as you can never be sure about the condition of the battery,spend a little more and get a new and warranted,it'll save further complications and expenses.
Thanks for the replies.
Well, I got the refurbished Wizard as a gift. It was purchased from TigerDirect.ca. I guess that a refurbished phone also means a refurbished battery to them.
Have either of your used Global-Batteries.ca or any of the other their localized sites for batteries before? Are they reliable? I've never really been big on purchasing things online. I don't even have a PayPal account.
So I'm a little wary about using them to buy a battery online. Pretty good price though.
Asin said:
Thanks for the replies.
Well, I got the refurbished Wizard as a gift. It was purchased from TigerDirect.ca. I guess that a refurbished phone also means a refurbished battery to them.
Have either of your used Global-Batteries.ca or any of the other their localized sites for batteries before? Are they reliable? I've never really been big on purchasing things online. I don't even have a PayPal account.
So I'm a little wary about using them to buy a battery online. Pretty good price though.
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I do not know where you are at, but in america you can go to any batteries plus and they have the battery for the wizard. I recently replaced mine with a new one. I think it was about 30 or 40 dollars. Not bad considering that I use it alot. here is a link to their website.
www.batteriesplus.com
Well, it's only $18 CDN on Global-Batteries.ca, so I was hoping for that.
Just to confirm, I should be looking for WIZA16 if I only want the standard capacity battery right?
HTC sent me a replacement unit for the Nexus One I have with dust under the screen. Here are my observations:
- A Nexus One with no battery or battery cover was loosely surrounded by the plastic that comes with a new phone, sitting in a standard shipping box with some bubble wrap.
- The phone appears to be unused - no scratches anywhere, not even near the USB port.
- The serial number on the replacement phone is 7936 higher than on the original N1.
- The part number on the new phone is: "99HKE002-01" but the part number on the old N1 is "99HKE002-00 F". Not sure what the "F" is for, but it looks like I got a newer revision of the N1. I bought the first N1 a couple of days after release. What is the p/n on the new AT&T version of the N1?
- The IMEI number on the replacement phone is 6825776 higher than my original N1.
- The darker plastic parts on the phone are a different color than my original N1. It is more of light gray color than the darker, almost chocolate original color. I like the original more, and now my battery cover does not match the rest of the phone.
- The trackball is a different color. It is now almost transparent white instead of transparent darker color like the dark plastic. It's possible my old trackball is just dirty, but I don't think that is the case.
- The volume button (especially volume down) on the replacement phone has much better feeling when pressed. It seems to have longer travel when depressed, and it clicks better. I always thought the volume down button on my original phone was not that great.
- The haptic feedback is less intense (too weak) with the replacement phone. I'm not sure if this is because I was using custom ROMs and kernels or if there is a hardware/software change with the replacement phone.
- The screen on the new phone seems sharper than the old screen, could just be imagining it. The old phone had some dead pixels and could have some other underlying problem.
- The battery life is significantly better, maybe related to the seemingly different screen. It might just be because the custom ROMs have worse battery life. Huge difference though.
- The replacement phone is not engraved, but I was told that would be the case.
- The old battery cover fits fine on the new phone.
- There is no dust under the screen, yet.
I am happy with the replacement phone because it seems to be brand new and a rev newer than the original N1 I have. I assume they made some very small improvements with the revision, but it could also just be something as minor as the plastic coming from a different paint batch, or a better adhesive was used under the screen to stop dust from coming in, who knows.
The only downside is the different color of the plastic. I would be bothered by the color difference, especially since the battery cover does not match the rest of the phone anymore, and because I like the old color more, but I plan on sending the phone into Colorware for a matte black unicolor finish. My only worry here is that Colorware will have to remove the screen to paint the plastic, and when they put it back together they will have to re-use the original adhesive tape on the back of the screen, which may not seal properly and give me dust under my screen again.
I'll try to take some pictures and post them later.
Interesting stuff, I have been wondering if there have been runnning production changes and it appears that there may well be some.
krabman said:
Interesting stuff, I have been wondering if there have been runnning production changes and it appears that there may well be some.
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was the phone you replaced rooted? did they replace it anyway if so?
iamwhoamnot said:
was the phone you replaced rooted? did they replace it anyway if so?
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Yes, my original N1 that I'm packing up to ship back now was rooted. They may or may not honor the warranty, and may make me pay to repair the dusty screen, or they might just let me send back the replacement phone (I won't root the replacement until I hear back from HTC). Worst case scenario I end up with two N1s that I paid full price for. I would just sell the old one on ebay or craigslist.
I'll call up about the color difference and see if they will send me a matching battery cover.
I've also noticed the significant difference in battery life between nexus ones. I've had a t-mobile one and two at&t ones, one a swap for the other with a dead pixel (you probably saw my recent thread about the displays.) The t-mobile one had great battery life, the first at&t one was bad at about half the battery life, and this new at&t one seems to have good battery life, on par with the original t-mobile one. I'm surprised at the variability of these phones.
irishrally said:
Yes, my original N1 that I'm packing up to ship back now was rooted. They may or may not honor the warranty, and may make me pay to repair the dusty screen, or they might just let me send back the replacement phone (I won't root the replacement until I hear back from HTC). Worst case scenario I end up with two N1s that I paid full price for. I would just sell the old one on ebay or craigslist.
I'll call up about the color difference and see if they will send me a matching battery cover.
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maxh said:
I've also noticed the significant difference in battery life between nexus ones. I've had a t-mobile one and two at&t ones, one a swap for the other with a dead pixel (you probably saw my recent thread about the displays.) The t-mobile one had great battery life, the first at&t one was bad at about half the battery life, and this new at&t one seems to have good battery life, on par with the original t-mobile one. I'm surprised at the variability of these phones.
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By chance did the 99HKE002-00 F have bad battery life too? Cause I can hardly go a full day without being on EDGE.
ram130 said:
By chance did the 99HKE002-00 F have bad battery life too? Cause I can hardly go a full day without being on EDGE.
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That was the one with bad battery life for me.
irishrally said:
That was the one with bad battery life for me.
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Hmm, how bad was it? would it last a day? or how many hours with what use?
ram130 said:
Hmm, how bad was it? would it last a day? or how many hours with what use?
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I could get about 12-14 hours with moderate use, 1-2 hours of web surfing, 1-2 phone calls, 5-6 sms.
Did you notice a change in screen color temperature? I received my replacement Nexus One and it too has very very weak haptic feedback vibration.
What's worse is that my screen on low brightness setting looks totally pink! I've contacted HTC about this and they're going to be swapping the replacement for another replacement. I'm hoping that the replacement won't have these defects.
What about external speaker guys? Do you found it louder from the older devices?
The loudspeaker is pretty much the same between my tmo and att nexus's. I sold my tmo nexus so I can't do a side-by-side comparison, but IMO, the screen of my new att is less saturated and more blue'ish, not a bad thing though. The autobrightness is not as good as my tmo version. The brightness is always set to low by the phone
dr1337 said:
Did you notice a change in screen color temperature? I received my replacement Nexus One and it too has very very weak haptic feedback vibration.
What's worse is that my screen on low brightness setting looks totally pink! I've contacted HTC about this and they're going to be swapping the replacement for another replacement. I'm hoping that the replacement won't have these defects.
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I don't notice any pink color on low brightness, but I really don't have a good eye for these things. It certainly is not obvious if it there at all.
Did HTC say anything about the weak haptic feedback?
EDIT: Damnit man, now I kinda might be maybe seeing some pink on low brightness. No idea if it was the same on the last phone though.
My ATT N1 Serial number ends in 00 B
irishrally said:
I could get about 12-14 hours with moderate use, 1-2 hours of web surfing, 1-2 phone calls, 5-6 sms.
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Sounds like what I'm getting now with these two batteries. So how is your battery life now with you new swap one?
ram130 said:
Sounds like what I'm getting now with these two batteries. So how is your battery life now with you new swap one?
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With the new N1 I make it ~16 hours with about 30% left, as opposed to 0% after ~12-14 hours with the old N1. Again, the old phone was rooted, but I doubt the custom ROMs make that big a difference, if any.
Today, I took the phone off the charger at 7am and it is now 930PM. I have used the phone very lightly today and am at ~65%.
irishrally said:
With the new N1 I make it ~16 hours with about 30% left, as opposed to 0% after ~12-14 hours with the old N1. Again, the old phone was rooted, but I doubt the custom ROMs make that big a difference, if any.
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My phone barely makes it 6 hours with only moderate usage... It was part of the reason I was going to return the device...
Rock3nrenigade said:
My phone barely makes it 6 hours with only moderate usage... It was part of the reason I was going to return the device...
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With an overclocked CPU and using JIT, my old phone would last almost double that.
Your phone is defective. Call HTC for a replacement. It took only two days for the replacement phone to arrive.
irishrally said:
With an overclocked CPU and using JIT, my old phone would last almost double that.
Your phone is defective. Call HTC for a replacement. It took only two days for the replacement phone to arrive.
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Well they told me they will waive all of the restocking fees and such. So I am just going to return everything and repurchase somewhere down the line... I wanted to make sure I can return the thing if I can't adjust from the iPhone.
But for example, today I spent most of the day in the airplane so it was in my pocket on standby. Took her off the charger at about 11 thing was warning me about 15% around 6:30, and I was flying all day so I didn't even use it for more than an hour or so.
Rock3nrenigade said:
Well they told me they will waive all of the restocking fees and such. So I am just going to return everything and repurchase somewhere down the line... I wanted to make sure I can return the thing if I can't adjust from the iPhone.
But for example, today I spent most of the day in the airplane so it was in my pocket on standby. Took her off the charger at about 11 thing was warning me about 15% around 6:30, and I was flying all day so I didn't even use it for more than an hour or so.
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You most definitely havea a defective phone.
I was using my hd2 while charging, and I noticed it felt pretty hot. I really didnt think much of it because it gets warm pretty often when charging, especially if I am watching a movie or browsing forums while its plugged in. Later I noticed that the screen was not responding. I took the rubber skin off the back and notice some rust-colored spot on the inside of the skin, and on the handset. It was on the back right above the usb port. It actually appears to have burned from inside the handset. I cleared the storage, but it is still unresponsive. I called Tmo customer support and they said it it "unheard of . The guy told me it might be the wall charger, but they will be sending a new unit to my home, and a box to send the old one back. I asked about a new charger, since that could be the problem. He said no, that first they would just send the hd2 itself and if this happens again, they would try a new charger. He also informed me that if I did not send the old phone back within a certain amount of days. they would be charging me $400 U.S. , because that is the actual cost. I would think they would rather send the new charger to guarantee that this doesn't cost another $400. but thats just me. Anyway, anyone else have this issue or something similar?
Sounds like a faulty unit. I haven't heard/read of anyone having such a problem.
Update!
The replacement phone came today. I found it outside my house, on the ground when I got home from work. It was in an envelope inside a small plain white box.
Boy, they don't kid around. It was literally "Just the Phone". No sd card, no battery, not even a back cover. It is identical to the one I already have, with one exception. Inside the back there is usually a small red button which resets the device, this one had a small, yellow button.
aptness leadership said:
The replacement phone came today [...] Inside the back there is usually a small red button which resets the device, this one had a small, yellow button.
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Mine's got a yellow button as well. I'm glad they took care of you though. Are you inside or outside of the 30 day window after activation/renewal?
Update!
Yes, I purchased the original on release. I gave back my TP2 (still inside 14 days) and they gave me hd2 and $75. The screen on the replacement seems to be more responsive and It came with a lockscreen wallpaper not on the original.
aptness leadership said:
I was using my hd2 while charging, and I noticed it felt pretty hot. I really didnt think much of it because it gets warm pretty often when charging, especially if I am watching a movie or browsing forums while its plugged in. Later I noticed that the screen was not responding. I took the rubber skin off the back and notice some rust-colored spot on the inside of the skin, and on the handset. It was on the back right above the usb port. It actually appears to have burned from inside the handset. I cleared the storage, but it is still unresponsive. I called Tmo customer support and they said it it "unheard of . The guy told me it might be the wall charger, but they will be sending a new unit to my home, and a box to send the old one back. I asked about a new charger, since that could be the problem. He said no, that first they would just send the hd2 itself and if this happens again, they would try a new charger. He also informed me that if I did not send the old phone back within a certain amount of days. they would be charging me $400 U.S. , because that is the actual cost. I would think they would rather send the new charger to guarantee that this doesn't cost another $400. but thats just me. Anyway, anyone else have this issue or something similar?
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I have seen this happen one other time on these forums. It has happened before.
I got same problem too. The only thing that I can come up with is the overheating of the cpu. I wanna take phone out a part to actually see what's going on inside there. Need a special tool or something. The screw looks weird to me.
davewang said:
I got same problem too. The only thing that I can come up with is the overheating of the cpu. I wanna take phone out a part to actually see what's going on inside there. Need a special tool or something. The screw looks weird to me.
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It is probably a tiny, little Torx screw. Is it kind of star shaped?
davewang said:
I got same problem too. The only thing that I can come up with is the overheating of the cpu. I wanna take phone out a part to actually see what's going on inside there. Need a special tool or something. The screw looks weird to me.
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Somewhere on the site here (can be found elsewhere on the web too) is a disassembly guide for the HD2 with lots of pictures that shows what's inside the phone and where.
The glass on my nexus 4 has cracked couple months ago after falling 1-2 feet from my table. Only recently I decided to replace it with the Display + Frame kit in order to avoid all the mess with the heat gun. Replacement was a piece of cake, very easy phone to work with. Sadly, there are bad news. The touch screen is ghosting and being erratic. I bought the replacement from ebay, linked below, and have messaged seller about replacement.
I tried to save couple bucks, but now I will have to ship it back for RMA and have to deal with down time. The unit does not look like a cheaply made clone, but the labeling is pretty much copy and paste with weird font, suggesting that the item might be clone. Now take a look at replacement from repairuniverse website. The touch screen controller has a version number on it, which is 1.1 The original screen on my N4 is version 1.0 (1238). If I am not mistaken, the new touch screen fixes the issue of random minor-ghosting which I did have form factory.
I will try the RMA replacement, but if that does not work, where can I buy the quality touch screen with frame? Is the one sold by repairuniverse as good as it gets?
http://www.ebay.com/itm/181205852580?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649
http://www.repairsuniverse.com/lg-nexus-4-e960-lcd-touch-screen-digitizer-frame-replacement.html
My sister smashed up her phone a few months back (Nexus 4), and then a few weeks later my girlfriend did the same thing to her Nexus 5. I ordered both replacement screens from ETradeSupply (here's the N4 one: http://www.etradesupply.com/oem-lg-...nd-digitizer-assembly-with-front-housing.html) and while they are definitely pricey they have been working so far without issue.
I feel they are overpriced though and there might be a cheaper and just as reliable solution.
ggmask said:
My sister smashed up her phone a few months back (Nexus 4), and then a few weeks later my girlfriend did the same thing to her Nexus 5. I ordered both replacement screens from ETradeSupply (here's the N4 one: http://www.etradesupply.com/oem-lg-...nd-digitizer-assembly-with-front-housing.html) and while they are definitely pricey they have been working so far without issue.
I feel they are overpriced though and there might be a cheaper and just as reliable solution.
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Would you say that those were original parts or counterfeit? Judging by the pictures, they look like original, but then on ebay the seller put up pictures of original replacement and sold counterfeit. The biggest giveaway is probably labels of ribbon cables.
P1X3 said:
Would you say that those were original parts or counterfeit? Judging by the pictures, they look like original, but then on ebay the seller put up pictures of original replacement and sold counterfeit. The biggest giveaway is probably labels of ribbon cables.
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I am not sure, their site says OEM but I do remember there being some strange gold stickers on them that weren't on the busted screens. A few of the sticky tabs (like the one that sits under the camera, and the one under the micro USB port) also did not look the same. Everything else did though, like the radio cables etc., were all the same color. Honestly I don't know for sure.
You should go with spareslg.com. They are the only site I know that appears to sell brand new service packs. Bear in mind you should replace the battery as well, it is impossible for the average person to reuse the battery after a screen replacement.
DrFredPhD said:
You should go with spareslg.com. They are the only site I know that appears to sell brand new service packs. Bear in mind you should replace the battery as well, it is impossible for the average person to reuse the battery after a screen replacement.
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I will keep spareslg.com in my although they are outside of my region.
Why would the battery need to be replaced? Because of possible damage when taking it out?
I found it easier to take everything out first, and battery last. It is easier to pry the battery on the side where antenna cable is taped.
You can try reuse it. I've seen cases where people have done that and then 2 weeks later it has swollen so much it cracks the back of the phone. LG would replace your battery if they fixed the screen.
Nothing is impossible with right tools and patience I have changed lcd and back glass few months ago and still using old battery without any problems ...
P1X3 said:
I will keep spareslg.com in my although they are outside of my region.
Why would the battery need to be replaced? Because of possible damage when taking it out?
I found it easier to take everything out first, and battery last. It is easier to pry the battery on the side where antenna cable is taped.
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Did you get your N4 fixed? Where did you end up getting a screen? I just broke mine yesterday and need to buy a good replacement.
Thanks,
Tommy
Sent from my MacBook Pro using Chrome
Phone: Nexus 4 + Purity + HellsCore b46-t4
tnp9008 said:
Did you get your N4 fixed? Where did you end up getting a screen? I just broke mine yesterday and need to buy a good replacement.
Thanks,
Tommy
Sent from my MacBook Pro using Chrome
Phone: Nexus 4 + Purity + HellsCore b46-t4
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Sadly, I have not fixed my N4 yet. All the sellers I contacted claimed that there is no sellers that seels OEM parts, only OEM compliant.
I just might part my nexus and buy something else.
P1X3 said:
Sadly, I have not fixed my N4 yet. All the sellers I contacted claimed that there is no sellers that seels OEM parts, only OEM compliant.
I just might part my nexus and buy something else.
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Ok. I ordered a screen from eBay yesterday. I'll post on here how it goes.
Sent from my cousin's iPhone using Tapatalk while I fix my N4
replaced screen
bought one from ebay
http://www.ebay.ca/itm/OEM-LG-Googl...e_Replacement_Parts_Tools&hash=item2ec84d8e0f
working fine. for some reason the price for this changes lots i got it for 78 but it shows now for 73.00 plus ship and import, I have seen him list it for 300.00 don't know whats up with that. note proximity sensor is very finicky when changing screens. In my case turning the rubber seal around fixed it on 2 screens.
P1X3 said:
Sadly, I have not fixed my N4 yet. All the sellers I contacted claimed that there is no sellers that seels OEM parts, only OEM compliant.
I just might part my nexus and buy something else.
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You can check the lg website for Portugal. They will link to spareslg.com for OFFICIAL parts. So there are some global websites that will sell you OEM spare part. They are in my region but for what I see they ship worldwide.
On ebay you get some good deals and others not so good
Enviado do meu LG-V500 através de Tapatalk
So here is another update. I have put away my broken N4 and used HTC Amaze 4G for quite a while. Recently Amaze began to have issues with touch screen until part of it stopped working all together.
Figured I would give ebay another try. Seller is wholesalegadgetfix, item number 151206512431. Item is listed as OEM, but when I asked the seller they weren't sure. Whatever, placed an ordered and received it today.
First of all, the unit looked OEM-ish. Synaptics MC was clearly labeled and its ribbon cable was stamped with few numbers and Rev 1.1 Display ribbon cable had markings with numbers that are similar to updated actual OEM item.
Overall, markings look OEM, but not necesarly in right place. Frame itself is OEM. Tried to test the unit before assembly but it was almost impossible, therefore, I proceeded with the install.
Right off the bad, no issues with touchscreen like previous ebay unit had, at least not yet *fingers crossed*. Display quality looks good, although I don't remember what original looked like.
One bad thing about it. There is slight light-bleeding at the bottom left where back button is. It's not terrible, but I imagine it won't be a big issues with translucent bar. After-all, this is my best phone option as of now.
Sorry for bumping an old thread.
Hey guys,
it seems that every smartphone i own breaks after ~18 months... Now my Z3 is finally gone, i guess.
Problems:
Blurry Pictures, i guess a coating of the lens went off?
One "system UIDs inconsistent" error, since then, whatsapp had "damaged databases" for at least 20 times - factory resettet twice, no difference
REAL bad touchscreen response from time to time. It either doesn't detect inputs at all or thinks you already lifted your finger. Super annoying, especially when typing.
Glas on front AND back is getting loose. The adhesive doesn't hold the phone together anymore
I can shrug off the first two problems (that's something i could have lived with), but not with the bad adhesive tape (??) that doesn't hold the phone together properly. You can look under the screen, it's not that far out (yet!) on the backside of the phone. Has anyone had that problem before? The phone was looked after well, i haven't dropped it, it was ALWAYS in a case. It had a glass screen protector until the touchscreen response got too bad (it didn't get any better after i removed it though).
As for my bad luck, i dropped the phone for the first time ever about an hour ago, since then the power button can't be pushed in properly anymore. The screen survived it miraculously, even though it sticks out quite a bit. I wanted to send it in for repairs next week.
I have the back sticking out problem . I'm using a case now because the service centre says they need 15 days to repair it
Sent from my D6653 using Tapatalk
I had the same issue with the glass not glued to the chasis anymore. It wasn't sticking out so badly as urs but I took it to repair centre and they repaired it for me. I had also USB charger burn marks on my LCD, so they changed my screen to a new one. I'd recommend you to take it to repair centre. I tried to heat up the adhessive but it didn't work out quite as planed. After the repair it was ok. But then another story happened. WHich isn't connected to this one.
When the glass is lose, you lose the waterproof ability too. The phone can easily take damage from any kind of moisture.
Waterproof ability? Nah, USB seal is gone anyway. It went about a year ago, so i get why there are so many damaged Sony smartphones... They should include a magnetic charging cable in the box. Thanks for reminding me with the screen, the display also has irregular lighting with a corona just above the on screen buttons. Battery runtime also reduced by 50% (9hrs SOT when new; 4.75hrs now after factory reset, i guess they decreased their battery-saving modes with every new android version).
I still have my old red HTC One M7, so repair time won't be an issue. I guess i won't change back to the Z3 but sell it when it's repaired, because it feels too big in my hands and i never liked it quite as much. Funny; I bought the Z3 when i send in my One M7 for repairs (bad camera lens [purple tint], lens cover broke by itself (was not repaired), buttons far to wide inside housing (not repaired) and some other stuff). Every of my 4 smartphones broke after max. 18 months.
CentaXx said:
Waterproof ability? Nah, USB seal is gone anyway. It went about a year ago, so i get why there are so many damaged Sony smartphones... They should include a magnetic charging cable in the box. Thanks for reminding me with the screen, the display also has irregular lighting with a corona just above the on screen buttons. Battery runtime also reduced by 50% (9hrs SOT when new; 4.75hrs now after factory reset, i guess they decreased their battery-saving modes with every new android version).
I still have my old red HTC One M7, so repair time won't be an issue. I guess i won't change back to the Z3 but sell it when it's repaired, because it feels too big in my hands and i never liked it quite as much. Funny; I bought the Z3 when i send in my One M7 for repairs (bad camera lens [purple tint], lens cover broke by itself (was not repaired), buttons far to wide inside housing (not repaired) and some other stuff). Every of my 4 smartphones broke after max. 18 months.
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Yeah, there are quite a lot broken Sony phones, especially in this area(Screen). I completely agree with you about the magnetic charging cable. I had an issue with that also. I've never reached 9hrs of SOT, I've got this phone for like 6 months or so. Never had it more than 6 hours.
About the updates- yeah. As i've heard, it has decreased by every update. The best battery was with KK, but when I bought it, I already had 5.1.1 preinstalled. It is a good phone, serves all my needs for sure. Doesn't lagg and so on. THere are few things I dislike about it, the camera is underperforming for such a lense and specs. But not terribly underperforming. Think my recent phone (LG G3 ) was taking better shots. It eventually breaks. I had my phone taken to warranty repair twice. Once for screen getting lose, and the LCD burn marks. And then I took it to warranty repair because my camera became blurry and the focus didn't work at all. I tought it was just a piece of dirt behind the lens. but as it turned out, they repaired the LCD again, the upper firing speaker, the camera module, the magnetic charging module and so on. I may have got a bad unit, but the problems are surreal. I paid so much for this phone, but I have never had so much problems with any phone than with this one... Quite dissapointing to be honest. And I'm thinking about the same as you are... Switching away from Sony. This experience is quite terrifying... :crying:
oSandmaNo said:
I have the back sticking out problem . I'm using a case now because the service centre says they need 15 days to repair it
Sent from my D6653 using Tapatalk
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Would you have to pay?
XxCyberHackerxX said:
Would you have to pay?
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I had it too, I didn't have to pay a cent. It is covered by warranty. And the adhesive might get lose by itself. As it did for me.
They should cover anything which isn't damage by your behavior. Like dropping the phone on the ground and so on
Madzix said:
I had it too, I didn't have to pay a cent. It is covered by warranty. And the adhesive might get lose by itself. As it did for me.
They should cover anything which isn't damage by your behavior. Like dropping the phone on the ground and so on
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I guess it depends on the repair center then. I'm shocked they would honor it since its out of warranty. Sony rules!
XxCyberHackerxX said:
I guess it depends on the repair center then. I'm shocked they would honor it since its out of warranty. Sony rules!
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Yeah, As I've heard, they don't act the same in any place. They mostly are very mean. And don't want to help at all. Either they say that you will have to pay for it or just live with the problem. I guess not everyone has like 200$ for a new LCD swap and so on.
Just to be fair, i'd only want to switch back to my One M7 because i loved that phone so much. Also because it still feels too big. The One M7 was even worse, quality-wise.
The Moto RAZR i i had before the HTC worked for a year, only the AUX port was broken and after sending it in, it was ruined (scratched, logo damaged) and i got my money back. Before the Moto, i had an Desire HD that held together pretty well, until the radio went bad. SIM wasn't recognized very often, battery was absolutely DEAD (jumped from 60% to 0% more than once).
What i think is so sad about it, is that you pay ~500€ for a piece of .... that doesn't even hold together for two years. I knew why i didn't sell the "repaired" One M7, you NEED a backup phone these days. Now it's in use for the second time after the Moto G of my girlfriend broke. Probably if they would spend just a LITTLE more on quality than on new features for the next high-end smartphone that has to be released after 6 months i'd be more exited to get a new phone.
I only bought the Z3 because of the battery life (gone with updates) and because i had several friends with Xperias of which none had a problem.
XxCyberHackerxX said:
Would you have to pay?
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Its out if it's warranty period. So yes they are charging me. But since they need 15 days, I'm not giving it to them
Sent from my D6653 using Tapatalk
My backcover became slightly undone (adhesive failing). I also had 2 bright spots (0,5cm diameter) on the left and right bottom part of the LED.
Everything was fixed free of charge, they also gave me a new battery (I asked for a replacement although the old battery was still going strong, but I plan on using this phone for quite a while and the old battery probably had way over 300 cycles)
Bäcker said:
My backcover became slightly undone (adhesive failing). I also had 2 bright spots (0,5cm diameter) on the left and right bottom part of the LED.
Everything was fixed free of charge, they also gave me a new battery (I asked for a replacement although the old battery was still going strong, but I plan on using this phone for quite a while and the old battery probably had way over 300 cycles)
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I'm in Florida so anytime I have a problem I have to call customer service and they keep saying they don't do out of warranty repairs anymore. I wish I had a repair center nearby
Bäcker said:
My backcover became slightly undone (adhesive failing). I also had 2 bright spots (0,5cm diameter) on the left and right bottom part of the LED.
Everything was fixed free of charge, they also gave me a new battery (I asked for a replacement although the old battery was still going strong, but I plan on using this phone for quite a while and the old battery probably had way over 300 cycles)
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Damn you are lucky. No repair for me here as garanty period is over, but I have the exact same issues, forward facing glass is getting undone and I have at least 5-6 bright spots on my screen. Really, really annoying when reading. Any idea if I could get it fixed in some no-name shop?
Surprise... After sending in my Z3 on 18.08., i just got it back and i'm in a moral conflict. They sent me a new unit plus new screen protectors. Service-wise, i'm really stunned. It makes me consider buying a Sony again, just for the service... Unfortunately they don't sell a phone i'd want to have right now.
However, my mobile phone contract runs out in 2 months and i got used to my old HTC One m7 again... So i don't know whether i should (and also want to) use the Z3 again for a longer period of time or sell it in it's new condition and get a new phone in 1.5 months. I'd want to have an S7 or Note 7 - especially the S7 would be plain cheap if i'd get it with a contract. If i sold the Z3, the additional costs of getting the S7 would be covered for 18 months of a 24 months contract period. Hypothetical: If I'd use the Z3 for another two years (won't happen) i'd only save 60€ compared to getting an S7...
Well, i guess those are first world problems. Anyway, i'm really stunned by the service - worst experience yet was motorola when i got back a damaged phone, closely followed by HTC, they repaired half of what was broken on the phone...
Sell the Z3, especially if it's brand new, you could get a good price for it. Then invest that money into something new.
I had this problem too, service replaced my phone's screen and metal case for free because this is Sony's fault.
How are any of you guys out of warranty? Mine came with a 2 year warranty in the UK, and it hasn't even been out 2 years yet.
I had to send it to service centre twice. First time digitizer broke, second time replacement screen was peeling away and screen was getting discoloured. Both times also got the magnetic dock port fixed, but I think that was damaged because I was using the wrong insert in the magnetic dock (you need to use the tightest one). I'm a bit disappointed that such an expensive phone breaks this easily, but the service has been excellent.