Database Users

Vista Mobile Device Sync Problems

I have search everything here and on HTC and on Verizon and here is where I am stuck. Using DCD 3.2.0 (but had same problem with 3.1.6) and latest Radio Rom. It seems to connect just fine to a Windows XP activesync 4.5 computer but will not connect to the Mobile Device Center on Vista (32bit).
Looking into the device manager I do see the Mobile Devices/HTC USB Sync driver is active but I do not see the Portable Devices/XV 6800 driver at all.
I do have the "Enable Advanced Network Functioinality" unchecked. I have uninstalled all the drivers and Mobile Sync software and rebooted everything. I even have tried the USB splitter. It seems to half recognize the phone in Vista but the other half is the Mobile Sync part. I do get an error on the phone that says "To synchronize this device, you must install ActiveSync 4.5 or newer on your desktop computer." This is sooooo frustrating as it worked one time on Vista, I think either DCD 3.0.x or maybe earlier and now it only works on XP.
What am I missing here??????

I have search everything here and on HTC and on Verizon and here is where I am stuck. Using DCD 3.2.0 (but had same problem with 3.1.6) and latest Radio Rom. It seems to connect just fine to a Windows XP activesync 4.5 computer but will not connect to the Mobile Device Center on Vista (32bit).
Looking into the device manager I do see the Mobile Devices/HTC USB Sync driver is active but I do not see the Portable Devices/XV 6800 driver at all.
I do have the "Enable Advanced Network Functioinality" unchecked. I have uninstalled all the drivers and Mobile Sync software and rebooted everything. I even have tried the USB splitter. It seems to half recognize the phone in Vista but the other half is the Mobile Sync part. I do get an error on the phone that says "To synchronize this device, you must install ActiveSync 4.5 or newer on your desktop computer." This is sooooo frustrating as it worked one time on Vista, I think either DCD 3.0.x or maybe earlier and now it only works on XP.
What am I missing here??????
Click to expand...
Click to collapse
Have you tried a different usb port on the PC, or a different PC running Vista 32 bit? Mine works fine in Vista & XP.

gc14 said:
Have you tried a different usb port on the PC, or a different PC running Vista 32 bit? Mine works fine in Vista & XP.
Click to expand...
Click to collapse
I have tried different USB ports and no Joy. It looks like it recognizes it as the HTC USB Sync driver shows up and it makes a noise that it found a USB device. I don't have another Vista machine but maybe a 64bit windows 2003 server would be the same. Probably not. It did work once a few DCD Roms ago but not since.

Random Disconnects
I am having a similar problem. Evern since moving to DCD 3.12, I have had a similar problem. I can manage to get connected sometimes but it will randomly disconnect.
For a while I switched to No2Chem and didnt experience the problem.

bishop0114 said:
I am having a similar problem. Evern since moving to DCD 3.12, I have had a similar problem. I can manage to get connected sometimes but it will randomly disconnect.
For a while I switched to No2Chem and didnt experience the problem.
Click to expand...
Click to collapse
Can you post what devices show up when you are connected?

When I went from 3.1.4 to 3.2.0 I started having issues with Sync Center (Vista Ultimate 32-bit) as well. If I restart the PC it works fine for a while, but then suddenly you hear the USB device disconnect noise and thats all she wrote.
The device's charge LED is on, but it doesn't show up in vista anymore unless you restart the PC.
With 3.1.4 I never had this issue.

I wrote up an ActiveSync/mobile Device Manager Troubleshooting Guide in the Wiki, did you try all of those steps?

jambrose said:
I have search everything here and on HTC and on Verizon and here is where I am stuck. Using DCD 3.2.0 (but had same problem with 3.1.6) and latest Radio Rom. It seems to connect just fine to a Windows XP activesync 4.5 computer but will not connect to the Mobile Device Center on Vista (32bit).
Looking into the device manager I do see the Mobile Devices/HTC USB Sync driver is active but I do not see the Portable Devices/XV 6800 driver at all.
I do have the "Enable Advanced Network Functioinality" unchecked. I have uninstalled all the drivers and Mobile Sync software and rebooted everything. I even have tried the USB splitter. It seems to half recognize the phone in Vista but the other half is the Mobile Sync part. I do get an error on the phone that says "To synchronize this device, you must install ActiveSync 4.5 or newer on your desktop computer." This is sooooo frustrating as it worked one time on Vista, I think either DCD 3.0.x or maybe earlier and now it only works on XP.
What am I missing here??????
Click to expand...
Click to collapse
Go under settings/connections/USB to PC and uncheck the Enable advanced network functionality and see if that works for you on Vista.

also make sure you check your network connections, and make sure the Remote NDIS Connection (This is your Pocket PC, Smartphone) And have the IP Configuration set to automatic, as i forgot to put it back after using it as a modem for my laptop. This also prevents active sync from working.
Just a thought, as i had a similar problem, and my fix was reverting back IP settings to Automatic. Try this if you haven't

ranmasaotome510 said:
also make sure you check your network connections, and make sure the Remote NDIS Connection (This is your Pocket PC, Smartphone) And have the IP Configuration set to automatic, as i forgot to put it back after using it as a modem for my laptop. This also prevents active sync from working.
Just a thought, as i had a similar problem, and my fix was reverting back IP settings to Automatic. Try this if you haven't
Click to expand...
Click to collapse
DV8 said:
Go under settings/connections/USB to PC and uncheck the Enable advanced network functionality and see if that works for you on Vista.
Click to expand...
Click to collapse
DV8, I have tried both on and off. It seems that off will act like the PPC with it on it acts like the remote NDIS network adapter like if you want to teather it.
ranmasaotome510, If I don't select the advanced network functioinality I never get the Remote NDIS Connection to change anything. All I get is the HTC USB Sync driver under the Mobile Devices and that is it. If I check the advanced network functionality I only get the Microsoft Widnows Mobile Remote Adapter driver and not the HTC USB sync driver. Either way WESCOMM doesn't find the device.
I used the view hidden devices and removed everything I could find but I never can find this driver: Portable Devices\PocketPC to uninstall it. I have also uninstalled WMDC a couple of times and have downloaded and installed the latest. This works fine on XP with out fail. I am also using office 2007 but this did work on this Vista machine with an earlier ROM.

No clue if this is related, but I found two copies of Teredo Tunneling Pseudo-Interface in device manager. One was operational and the other was not. I removed the one with the yellow bang on it and plugged in my phone. Immediately Sync Center saw it and allowed me to create a connection with the phone.
Dumb luck? Maybe.

scorp508 said:
No clue if this is related, but I found two copies of Teredo Tunneling Pseudo-Interface in device manager. One was operational and the other was not. I removed the one with the yellow bang on it and plugged in my phone. Immediately Sync Center saw it and allowed me to create a connection with the phone.
Dumb luck? Maybe.
Click to expand...
Click to collapse
Thanks for the try, I don't have that driver installed. I had IPv6 not checked and thought maybe that was it but no joy. Any other ideas out there?

jambrose said:
Thanks for the try, I don't have that driver installed. I had IPv6 not checked and thought maybe that was it but no joy. Any other ideas out there?
Click to expand...
Click to collapse
This is just a shot in the dark, but have you tried any of the wireless sync options - either bluetooth or IR? I know that they aren't quite as fast or reliable, but it may be worth a shot.
Ivan

btonetbone said:
This is just a shot in the dark, but have you tried any of the wireless sync options - either bluetooth or IR? I know that they aren't quite as fast or reliable, but it may be worth a shot.
Ivan
Click to expand...
Click to collapse
Bluetooth is my next try. I am thinking about this USB bluetooth adapter, any suggestions? http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3399853&CatId=909

scorp508 said:
No clue if this is related, but I found two copies of Teredo Tunneling Pseudo-Interface in device manager. One was operational and the other was not. I removed the one with the yellow bang on it and plugged in my phone. Immediately Sync Center saw it and allowed me to create a connection with the phone.
Dumb luck? Maybe.
Click to expand...
Click to collapse
Hello all together,
some days ago I have bought a new S710 Vox phone and had no luck with synchronizing it with my Vista PC. Same problem as jambrose.
Then I read the posting about Teredo Tunneling-Adapter, deleted it from my system, rebooted the PC and surprise, the connection to my Vox works fine. Thank you!
Greetings to all
Johnweb_62

Johnweb_62 said:
Hello all together,
some days ago I have bought a new S710 Vox phone and had no luck with synchronizing it with my Vista PC. Same problem as jambrose.
Then I read the posting about Teredo Tunneling-Adapter, deleted it from my system, rebooted the PC and surprise, the connection to my Vox works fine. Thank you!
Greetings to all
Johnweb_62
Click to expand...
Click to collapse
So where did you find the adapter at? In the device manager under network?
Anyone?

jambrose said:
So where did you find the adapter at? In the device manager under network?
Anyone?
Click to expand...
Click to collapse
Yes, I found it in the Device Manager under Network.
But, this works only few days. My PC normaly runs all around the day und so it works until yesterday when I had to reboot my system because I had installed a software update. After this reboot the S710 has the same problem again. Even the Teredo Tunneling Adapter is still not there.
I am , any other idea?
Johnweb_62

DV8 said:
Go under settings/connections/USB to PC and uncheck the Enable advanced network functionality and see if that works for you on Vista.
Click to expand...
Click to collapse
Worked for me, Thanks!

HELP!
HELP!!!!!!!!!!!!!!!!!
I cannot get this resolved to save my arse!
I have tried EVERYTHING...just spent 3 hours looking up stuff, and re-reading to try and find something.
What the problem is:
My Verizon XV6800 connects to my Vista laptop, but does not OPEN up WMDC. If I have "Advanced Function" unchecked, then my laptop finds my ppc when connected, but does not open up WMDC. On my phone, a little connection icon goes in the bottom tray. Other times, I get the "you do not have active sync 4.5 installed" error.
What I've tried:
Uninstalling/reinstalled
net localgroup add administrators etc.
I am at a loss.
I just want to sync my Mogul with my Vista Laptop, so that I can install apps and sync email! UGH!
Any help would be greatly appreciated.

Do you have a firewall running on your laptop? I had trouble connecting also since I have BitDefender running. I had to open up some ports to get it working. Also, prior to connecting the USB, I would exit the ActiveSync process. The connection will start a new instance of it automatically.

Unable to tether Vista to a Mogul running 3.56.651.0

My firm just upgraded my notebook to Vista Enterprise 32-bit (against my wishes!). My Mogul is running the most recent Sprint/HTC-supplied ROM, 3.56.651.0. Under XP, I had no problem tethering using the built-in WM "Internet Sharing" app over USB.
Under Vista, no joy.
I've tried a thousand things. I've downloaded the most recent version of WMDC. After disabling "Enable advanced network functionality" in Connections -> USB to PC, I was able to get WMDC to see the device, xfer files, sync, etc. But still no joy on tethering.
The steps I'm following (that worked on XP):
(1) on the device, I fire up Internet Sharing, select USB, and hit Connect; the phone connects to Sprint's Phone as Modem service (which I'm paying for) fine.
(2) I plug the device into notebook via USB cable
(3) the notebook complains "Windows needs to install driver for your Generic RNDIS" and offers "Locate and install driver software (recommended), "Ask me again later", or "Don't show...". I select "Locate and Install..."
(4) the notebook says it's installing the driver, but then complains:
=======
Windows found driver software for your device but encountered an error while attempting to install it.
Remote NDIS based Internet Sharing Device
A device attached to the system is not functioning.
=======
and then the driver install windows complains:
=======
Device driver software was not successfully installed
Please consult with your device ...
Generic RNDIS Failed
=======
Has anyone gotten _THIS COMBINATION_ (i.e., Vista on the computer, plus a Sprint Mogul running ROM 3.56.651.0) to work? I'm at my wits end.
Thanks!
...R

A quick [non]update, if you're having this problem too... No joy from hours of internet searching and posting on other boards.
...R

my search continues also

i use wmwifirouter to tether via usb/wifi, so i guess you could try that. But i don't think it'll make a difference.
For a while, my vista ultimate wouldn't detect my phone via activesync, i did a repair on it and it fixed. It could probably be the usb driver problems.
I also installed windows 7 to play around, the usb tether worked on that also

I discovered a short while ago that the Media Net was needed in the drop down under Network Connections on the Internet sharing app.

Not sure if ya still looking for a fix but in vista you have to download/install Windows Mobile Device Center then plug your phone and wait for it to detect it. Once the sync is set up disconnect and boot up the internet sharing hit connect then hook up the usb cable. BTW using internet sharing with vista sucks ass cause it randomly connects and disconnects.

I have been using "Wireless Router" for a year and a half now on my XP desktop. It works great, now I have just purchased a laptop w/ Vista Home Premium 64 bit and I get an issue with drivers too.
I have WMDC installed but the system will not recognize my Mogul 6800 as a modem.
If anyone has an idea of were to get the driver or knows any other parameter settings we would appreciate it. I also will update my finds as I search.
BTW, Wireless Modem has a non detection feature if your are interested.

Win7 need generic rndis driver?

Hi,
Why Win7 show an error when connected my HD2 to PC?
Anyone know how to fix this problem?
Thanks for your big help.

Do a search of this forum (Leo) on connecting the HD2 with Windows Mobile Device Center. You will find quite a few suggestions and some solutions to your problem. One of them should work for you.

Easy: Use Windows Update when installing the driver (let windows update get the driver for you) and it will download the correct drivers including the Mobile Device Center.

d3l1 said:
Easy: Use Windows Update when installing the driver (let windows update get the driver for you) and it will download the correct drivers including the Mobile Device Center.
Click to expand...
Click to collapse
I did it...
but still cannot pair with my HD2...
Any idea?

kayzee said:
I did it...
but still cannot pair with my HD2...
Any idea?
Click to expand...
Click to collapse
Have you installed ActiveSync on your PC?

Tubgirl said:
Have you installed ActiveSync on your PC?
Click to expand...
Click to collapse
I installed windows mobile device center

I'm having a similar problem with Win7 32 bit (but only on my home Quad Core PC- the Office Win7 PC works fine!)- it won't connect in RNDIS mode.
Try connecting in simple mode- go Settings/Other/USB to PC and make sure the 'Enable faster data synchronisation' box is UNchecked.
This may well kick the connection into action- works on mine, but still won't connect in advanced mode.

It might well be your firewall that's the problem. In my case, ESET Smart Security, it is. I also have to disable 'Enable faster data synchronisation' to synchronise with ActiveSync. The unrecognised (or blocked) rndis drivers also mean I can't update the HD2 rom on my own PC.
If anyone finds a good solution it's welcome.

NeilM said:
I'm having a similar problem with Win7 32 bit (but only on my home Quad Core PC- the Office Win7 PC works fine!)- it won't connect in RNDIS mode.
Try connecting in simple mode- go Settings/Other/USB to PC and make sure the 'Enable faster data synchronisation' box is UNchecked.
This may well kick the connection into action- works on mine, but still won't connect in advanced mode.
Click to expand...
Click to collapse
I unchecked the box and W7 PC found the HD2 and Windows Mobie DEvice Centre worked. I then checked the box and it still works.

hx4700 user said:
I unchecked the box and W7 PC found the HD2 and Windows Mobie DEvice Centre worked. I then checked the box and it still works.
Click to expand...
Click to collapse
Thats good
I wasn't so lucky- eventually had to go into the PCs device manager and delete the USB Root Hub entries. These are then reloaded fresh at the next startup and the correct driver installation kicks in All OK now!

same problem here, i unchecked the fast data synch and now it goes from not recognize RNDIS from "generic serial"

NeilM said:
I'm having a similar problem with Win7 32 bit (but only on my home Quad Core PC- the Office Win7 PC works fine!)- it won't connect in RNDIS mode.
Try connecting in simple mode- go Settings/Other/USB to PC and make sure the 'Enable faster data synchronisation' box is UNchecked.
This may well kick the connection into action- works on mine, but still won't connect in advanced mode.
Click to expand...
Click to collapse
Thanks - this solution worked for me. And likewise when I REcheck the box the connection fails again.

HELP - cannot sync to windows 7 starter

Ive bought a netbook running windows 7 starter, now my hd2 wont connect with windows mobile device center.
I originally set up the pc synch(activesync) with an xp laptop and now it wont connect with the windows 7 netbook.
The phone is telling me to install activesync , but i cant because i have to install the newer windows mobile device center WTF
Ive deleted the old connections on activesync on my phone.
Is there something new to download to my hd2?
Any advice?
Thanks

windows mobile device centre does the same as activesync. it is the new name for activesync used on win 7.
i use the starter edition also on my netbook and cannot get mobile devicecentre installed for some weird reason. probably a problem on my netbook
started using ms myphone for the things i used mobiledevice centre for.

There must be way to connect the phone to a Windows 7 starter netbook.
I plan on doing a hard reset and want to preserve all my bookmarks, and also want to flash a ROM , I'm sure ill need to sync my phone to a computer for that?
The phone keeps telling me to install activesync on my pc even though I have to use wmdc.
When I reinstall wmdc on the netbook I keep getting an error and it won't install properly.
It says device manager not installed, or something like that .
It's a bloody mystery!

for flashing a rom you do not need activesync or mobile device centre. I flash my phone from my laptop without. just put the phone in bootloader and you can flash a rom as normal using the custom ruu. alternatively you can flash from memory card.
think ms myphone can backup that also but you have to check to make sure.

on my sig there is a flashing guide, in it there is a download for win 7 windows mobile device center run it and you should be good to go

this has been discussed so often, if you had taken the time to search there would be no need for that thread!
It so easy, just use windows update to download the driver and windows mobile center and that's it. If it doesn't work you are doing it wrong because it works for everybody else that way!

pabloh999 said:
Ive bought a netbook running windows 7 starter, now my hd2 wont connect with windows mobile device center.
I originally set up the pc synch(activesync) with an xp laptop and now it wont connect with the windows 7 netbook.
The phone is telling me to install activesync , but i cant because i have to install the newer windows mobile device center WTF
Ive deleted the old connections on activesync on my phone.
Is there something new to download to my hd2?
Any advice?
Thanks
Click to expand...
Click to collapse
Leave ytour phone, as the problem appears to be with the netbook. make sure your netbook is not connected to the internet, then disable all the security and see if WMDC recognises your phone.

Thanks for the respones, ill try those tips when I get a chance later in the day.
Apologies for starting a new thread if its been discussed many times before.

Right, i think ive tried everything.
Hard reset my hd2
Uninstalled wmdc
Did every windows update available
re-installed wmdc with webroot antivirus turned off and internet access turned off.
And it still wont recognise the hd2
When its installing the driver on my netbook for the hd2 it keeps getting an error - it says "unidentified device : device unplugged" even though it is plugged in and screen is on.
The phone will connect to my netbook for the disk drive option and the internet sharing option, so i dont think its a problem with the hd2 usb connection
Its a real mystery, anyone out there able to crack this one?

have you tried this?
settings, menu, all settings, connections, USB to PC, uncheck "enable faster data sync", click done.
when I did that, my HD2 finally connected to PC after DAYS of trying!

Yep! I sure have
The computer is just is not seeing my phone with the the activesync option, but it is seeing the phone with both the disk drive and internet sharing options.
When i try un-install wmdc some errors keep popping up, i have to manually go into the task manager and kill 2 .exe active files otherwise it wont uninstall, very strange indeed
Maybe it could be a usb port issue, but i have tried all 3 usb ports on my netbook.

Hi pabloh999,
I potentially have a fix for you. I experienced the same errors as you tried all you have and eventually found a fix - by accident!
Set to airplane mode on & then off. After this my connections & syncs were fine.
Let us know how you go.
pabloh999 said:
Yep! I sure have
The computer is just is not seeing my phone with the the activesync option, but it is seeing the phone with both the disk drive and internet sharing options.
When i try un-install wmdc some errors keep popping up, i have to manually go into the task manager and kill 2 .exe active files otherwise it wont uninstall, very strange indeed
Maybe it could be a usb port issue, but i have tried all 3 usb ports on my netbook.
Click to expand...
Click to collapse

Tried that and - nothing!
Its just not recognising my phone, its saying "device unplugged"
I even turned off the charging function when plugged into a pc, just in case that was draining too much juice from the usb port.
No problem solvers out there??

I am thinking now it could be a problem with the usb ports on my netbook.
On one of my million attempts i got a windows error message saying that i should use a high speed usb port, and it gave me a list of "high speed" usb ports on my computer.
I dont know how to use this information because it doesnt physically show which of my 3 usb ports is the "high speed one(s)"
I thought the three of them are the same?
I tried updating the usb drivers to no avail
Fu**ing pissin me off!

Sync with Win 7
Same problem here, Tried everything on the web and on XDA and still cant sync.
Is this a Microsoft Problem, Oh by the way dont agree with d3l1
Ican still sync with my old XP laptop, but my new Win 7 is crap... (Both are Asus machines)
Any pointers would be welome. Ta.

[Q] Media Transfer Mode

Sorry if this is been answered before or is a dump question.
Anyone tried this? Can help me a step by step instruction? I've no luck with this at all though I tried it like 30 over times!!

1. Install pc companion on your pc.
2. on the top left hand corner, select how to connect over wifi and follow instructions.
3.under usb connection mode, select media transfer mode.
4. phone and laptop will be paired under the same wifi network.
5. on your phone, under sony ericsson, connectivity, you will see your hostname of your laptop under the 'trusted devices for wireless media transfer'. select it and click connect.
6. once connected, go to pc companion and you will be able to transfer media or files using the mediago or file explorer features without usb cables.
hope its help...........

superlimau said:
1. Install pc companion on your pc.
2. on the top left hand corner, select how to connect over wifi and follow instructions.
3.under usb connection mode, select media transfer mode.
4. phone and laptop will be paired under the same wifi network.
5. on your phone, under sony ericsson, connectivity, you will see your hostname of your laptop under the 'trusted devices for wireless media transfer'. select it and click connect.
6. once connected, go to pc companion and you will be able to transfer media or files using the mediago or file explorer features without usb cables.
hope its help...........
Click to expand...
Click to collapse
Thanks for the quick reply.
I tried that and I managed to see my laptop hostname under the relevant place only once and when I click connect nothing happens. I tried to delete that and repair and now I cannot pair at all
Any solution? Is it really working for you?

superlimau said:
1. Install pc companion on your pc.
2. on the top left hand corner, select how to connect over wifi and follow instructions.
3.under usb connection mode, select media transfer mode.
4. phone and laptop will be paired under the same wifi network.
5. on your phone, under sony ericsson, connectivity, you will see your hostname of your laptop under the 'trusted devices for wireless media transfer'. select it and click connect.
6. once connected, go to pc companion and you will be able to transfer media or files using the mediago or file explorer features without usb cables.
hope its help...........
Click to expand...
Click to collapse
I have been trying to get that WIFI work but its dimmed.
I am on desktop but connected though WIFI, is there any hints for that?

Nimche, what OS are you running? My wifi was greyed out on my WinXP box but was fine on my Win 7 box. According to a pop up message when I tried on the WinXP box, MTM is only supported on Vista and up.
prathaban, I had the same problem. Try this. It worked for me ....although I'm having problems again and I haven't had time to trouble shoot.
On your phone "Forget" and trusted devices. Set your phone to MTM mode and plug in the phone to your computer via USB. Choose "Configure Device for Network Access". Follow the wizard. Keep the screen on your phone awake because you're going to be asked to pair your phone with your computer. When prompted pick "Pair". When you get the successfully configured screen on your computer close the wizard and unplug your phone. You should now see your computer name on your phone under the "Trusted Devices" screen. Click on it and select "Connect". In less than a minute your phone and computer should connect and appear in "My Computer" if you're using a PC. Once I get more time I'll try to mess around with it some more.

AdamUpNorth said:
Nimche, what OS are you running? My wifi was greyed out on my WinXP box but was fine on my Win 7 box. According to a pop up message when I tried on the WinXP box, MTM is only supported on Vista and up.
Click to expand...
Click to collapse
I am @ Win 7 X64 Ultimate. I uninstalled and re-installed and didn't work. I thought this is a nice feature to have to not working and there is nothing online that I could find about it...

I'm using Win7 64 too. Hmm...you know what. Try the method I mentioned above. I think it ignores PC Companion and just uses the Windows 7 MTM support. See if that works.
-Sent from my awesome Arc (LT15a)

AdamUpNorth said:
I'm using Win7 64 too. Hmm...you know what. Try the method I mentioned above. I think it ignores PC Companion and just uses the Windows 7 MTM support. See if that works.
-Sent from my awesome Arc (LT15a)
Click to expand...
Click to collapse
Thanks but your instruction is not followable. What do you mean on your phone "forget?"
Could you put it step by step? That would be nice.
Thanks

prathaban said:
Thanks for the quick reply.
I tried that and I managed to see my laptop hostname under the relevant place only once and when I click connect nothing happens. I tried to delete that and repair and now I cannot pair at all
Any solution? Is it really working for you?
Click to expand...
Click to collapse
Definitely work well. When you click connect, both devices must not be in sleep mode and connected to wifi. Take approx 2-3 mins to connect though.....
Sent from my SE Arc

Actually problem is that my PC can't find the MTB driver. I have uninstalled all USB and restart and tried again with no luck. SE doesn't provide the files anymore on their support section?

Ok, this is annoying. I had this working. And now for the life of me I can't getting going. I'm having the driver issue too.

After spending hours with this, I couldn't solve it and gave-up.

Wow! I thought I'm the only one who is stuck with the issue, but seems like more and more people are having the issue?
Interesting! Hopefully someone can show some light on this!!

Yes, same problem. arc connected and driver was installed...after al long time, driver error!

same thing here...after installing the phone the driver was unsuccessfully updated so cannot connect...hopefully this will be fixed soon...hate it when things that are advertised do not work properly...

Do we have to look for he MTP driver? I was reading SE Support forum and then they support dude was asking a user if he or she has altered the FW, like rooting or unlocking bootloader? I did a clean install without root and it wasn't fixed...''
Even if you have done any of the above, you should still be able to use your phone with no problem. This seems to be a basic function of a phone why would it be taken away from you?