Database Users

Windows Vista - Mobile Device Center - Sync Errors

I have setup the latest Mobile Device Center software (Device Update?) from Microsoft on Vista Business Edition.
I have the Imate JasJam from Telstra with the latest firmware from Club Imate.
When I try to setup a partnership under Vista I get the following error, which no amount of googling can find a solution for.
Windows Mobile-based device failed to connect due to Receive Connection (0x800700aa) failure (see data for failure code).
No amount of hard resetting or flashing from Club Imate or uninstall/reinstall of MDC software solves this.
I have disabled the firewall as well in case that had something to do with it, and I have unticked the advanced USB in the Connections settings.
Any suggestions/solutions would be greatly appreciated.

I had this issue with MDC when I installed Vista, I found that the MDC has not installed correctly so downloaded it again from the MS web site and its been fine ever since, now syncing multiple devices through the device centre.
As I said, it worked for me.

I have a similar problem... When I try to sync TyTN (WM5) with my Notebook I have an error after few minutes.
I don't know why!!!

Im in the same boat. I have done everything... firewall, install, re-install, mess with drivers... I even went as far as to warrenty exchange my phone thinking it was the issue (well... it actually was with that phone as it wouldnt sync with another pc). Got the new phone (which syns with my XP machine now) still does not work!

P1aGu3 said:
I have setup the latest Mobile Device Center software (Device Update?) from Microsoft on Vista Business Edition.
I have the Imate JasJam from Telstra with the latest firmware from Club Imate.
When I try to setup a partnership under Vista I get the following error, which no amount of googling can find a solution for.
Windows Mobile-based device failed to connect due to Receive Connection (0x800700aa) failure (see data for failure code).
No amount of hard resetting or flashing from Club Imate or uninstall/reinstall of MDC software solves this.
I have disabled the firewall as well in case that had something to do with it, and I have unticked the advanced USB in the Connections settings.
Any suggestions/solutions would be greatly appreciated.
Click to expand...
Click to collapse
Try... in Settings > Connections > USB to PC uncheck Advanced features.

tried that many times as well...

Try the following:
* Check the checkbox "Enable advanced network functionality"
* Connect the TyTN
* It will show up in Device Manager (as Windows Mobile Device)
* Rightclick this device and choose "Update driver"
* Choose "Browse my computer for driver software"
* Choose "Let me pick from a list of devices on my computer"
* It will show "Windows Mobile Device"
* Select this device and choose Next
* It will re-install the device
After this I was able to connect my TyTN in Vista.

my fix always worked as long as phone is working...
Goto start and run "msconfig" enter
goto startup
remove all except MWMDC-activesync apps (wcscomm)
goto services
remove all Security products that run after bootup.
SAVE RESTART PC - It should bootup Quicker.
Now THERE IS NO PROTECTION ON YOUR PC!!!!!!!!!
SO UNPLUG INTERNET FROM PC now!
Check you have MWMDC or activesync working(green) than problem is the software you are loading to your Pc.
Or you need to backup full ppc maybe with SPB backup as *.exe file on your MicroSD. I found this one works best when I have done hard reset in the field. Max space used 12-35Mg
Than re establish MWMDC or activesync, Once it is working do full restore.
Now reapply msconfig with all items which are removed. save restart check connections.
Walla all working (I hope), I tested this option nearly 15 times with WM5
and twice with WM6 and Vista
This option works for Vista & XP.
Good luck

Maybe this will help
http://www.mrvanx.myzen.co.uk/hermes_guide/vista/

So I am the only one left...
I still cannot get it to work...

One more possibility........
The one and only suggestion I have - other than everything else that's already been sugggested - is this:
Make sure your phone is connected directly to a USB port on your PC/laptop, and NOT via a USB hub or laptop docking station; it seems that Vista is especially fussy about having "exclusive" access to a USB device. Hubs and docking stations (which are kinda like hubs as far as Windows is concerned) just seem to get in the way
Hope this helps - not sure where you can go next if it doesn't
Mark.

Have a same problem. Did anyone find a solution?

Cannot connect to Windows Vista - Orange SPV M700

Hi all I've owned this great phone since they first came out.
I had Vista on my machine then and I synced it up no problems.
2 Days ago I did a fresh install of Vista when it was all done my phone synced up again fine.
However yesterday I did a final fresh install just so I could get it just the way I want it without excess programs on.
However now my phone will just not connect.
I'm good with PCs however I'm stumped. It makes the ding sound when connect however WMDC does not recognise.
I have the latest WMDC x64 patch installed. Any pointers would be greatly appreciated.
PS. this is a great forum
Si

Can none of you Trinity gurus help??
Or point me to another forum which might have info I require on.

I am also having problems connecting to vista - windows mobile device centre, with my M700.
When I connect to the PC the driver installs as Microsoft Windows Mobile Remote Adapter, and the device centre does not reconise that the device is connected.
Does anyone have the correct driver they could pm me or post a link, or any fixes.

pda's dont use real drivers they use generic drivers (1 driver for all of them)
that driver comes with the sync program
many many pda owners have issues with vista
by no fault of their pda's

Hmmm try do a window update or use another usb port

I have managed to resove this issue by clicking on:
Start>Settings>Connections>USB to PC> Then unticking the option "Enable advanced network functionalaty".

I had a similar problem when I tried to connect my brothers m700 to my p.c. using vista etc... It only recognised my m700 that was sync'd with it earlier and not my brothers for some reason, weird. No matter how many times I rebooted the p.c. or his m700 it would not sync at all, it just did not recognise that it was connected via usb.

mdyson said:
I have managed to resove this issue by clicking on:
Start>Settings>Connections>USB to PC> Then unticking the option "Enable advanced network functionalaty".
Click to expand...
Click to collapse
I had the same problem when I first got my P3600, after I did this it worked fine.

If Windows Live OneCare is installed on your machine, it may be blocking the device connectivity. Please click here for the steps to configure Windows Live OneCare to allow the device to connect.
The driver installation may not have completed successfully. If you think this may be the case, follow these steps:
Keep your device connected
From the desktop, go to Start > Start Search
Enter "Device Manager" or "devmgmt.msc" to launch the Device Manager window
Look under the "Network adapters" node for "Microsoft Windows Mobile Remote Adapter". If this is not present, skip to step 5. Otherwise, right-click "Microsoft Windows Mobile Remote Adapter" and choose to "Uninstall"
Look under the "Mobile Devices" node for "Microsoft USB Sync". If this is not present, skip to step 6. Otherwise, right-click "Microsoft USB Sync" and choose to "Uninstall"
Disconnect and reconnect your device. Your device driver will re-install and Windows Mobile Device Center will launch.
Good Luck!

Vista connection problems

Hi,
My hdd gave up in my laptop other day bought another 1 installed vista
now im having connection problems both with bluetooth and via usb with my
t-mobile ameo
does any 1 know if there is a update some where to get them working again
ive done a windows update and installed windows mobile device centre
thanks

Im running Vista business edition and had no problems at all - even updated my rom!
What do you get when you plus the Ameo in? Does it show up in the Device centre?

sync centre has just got the usual offline folder
windows mobile device centre 6.1 has the mobile device settings and the not
connected bit at the bottom
its so weired it all synced b4 theres nothing different installed setup etc...
on the device it says "to synchronize this device, you must install activesync 4.5 or newer on your desktop computer"
thanks

How Wierd.... mine lliterally just fired up autoomatically.

In your PPC, go to SETTING -> CONNECTIONS -> USB TO PC. Untick the "ENABLE ADVANCED NETWORK FUNCTIONALITY". Remove the connection by unplugging your USB cable and the plugging it again. No guarantee this will work, but you may try.

IT Works
i tried the unticking the advance option still didnt work...
i thought about the user account control in vista this came as my mobile
data card for my laptop wasnt installed correctly and after checking out the
install log and it saying access control n a load of other stuff saying
permission denied etc.... i thought id turn vistas user account control off this
fixed my data card problem ......i then pluged my t-mobile ameo in and hey
presto it picked it up as a black HTC Advantage due to my mobile 6 rom
upgrade

I believe Active Sync won't work on Visat, you need Mobile Device Center, available here
http://www.microsoft.com/downloads/...ea-9df9-4920-af33-3a0e2e4e7beb&displaylang=en

Makes sense as I have crappy user control switched off as it annoyed me greatly!

Vista Utlimate Connects but refuses access.
This solution worked instantly for us.
cayotte said:
In your PPC, go to SETTING -> CONNECTIONS -> USB TO PC. Untick the "ENABLE ADVANCED NETWORK FUNCTIONALITY". Remove the connection by unplugging your USB cable and the plugging it again. No guarantee this will work, but you may try.
Click to expand...
Click to collapse
We had downloaded the upgrade device driver and the Windoze Vista replacement for ActiveSync... as Vista dictates on first connection.
We got the sound effect acknowledging USB connection, but Windoze Mobile Device Centre obstinately ignored the connection.
We tried the tricks suggested by the mages and sages, like adding ports etc. to the firewall, and deleting the driver in the Vista Device Manager... forcing it to re-install. None of it worked for the Ameos.
We removed the Mobile Device Centre and the upgraded driver, resolving to connect to the Ameos only via our XP Tablet instead.
It seemed that the USB connection was being made, but something else was blocking it.
Then this possible solution (reproduced here) caught our eye.
It was the work of a moment to follow the path and remove the check in that item.
Imagine our surprise and delight when we connected to Windoze Vista Ultimate again... and remember that there is no upgraded driver or Mobile Device Centre installed now... and we got the "what shall I do with this device" dialogue box. We checked the item to open the device in a folder each time and... it did... and does... just that.
We do not need synchronisation for our use of the Ameos since all of the significant email and document traffic occurs on the laptops and Tablet, but we can appreciate why someone would want that Mobile Device Centre to be re-installed. We won't be doing that anytime soon though.
Congratulations to you cayotte, and this forum as a whole.
BTW, I read about the problems folks have with the Microdrive. We have two Ameos. One works great with the Microdrive, the other one does not, and we have to leave it for data files only.
The older unit is the one which works well.
We already had the User Account Control turned off so I cannot say if that had any effect.
QF
cayotte said:
In your PPC, go to SETTING -> CONNECTIONS -> USB TO PC. Untick the "ENABLE ADVANCED NETWORK FUNCTIONALITY". Remove the connection by unplugging your USB cable and the plugging it again. No guarantee this will work, but you may try.
Click to expand...
Click to collapse

Wierd behaviour syncing with Vista

On XP with ActiveSync I can keep my 3G connection going reliably while still syncing. Whatever I do with Vista, the 3G connection goes down and I assume the "Internet" connection goes through the USB. Downside of this for me is VOIP - get a VOIP call while the phone's in the holder and you can't pick it up without losing the connection.
Gotta say I'm no fan of Vista Home Premium, besides not having remote desktop, we're forced to use their Windows Mobile Device Center. I've done Mr.Vanx's Vista hack, but haven't dared to upgrade anything on that system given it's wierd behaviour (relay on my XP system instead).
What am I missing here? Anyone else get the Vista sync to work as well as with XP?
(I've run some searches, but must have missed something.)

did you make sure you turned off the data service through the connection options? I know somewhere in there it gives you the option to allow data connections while connected to the pc.

I would never upgrade a device over Vista the sync center; it is so unstable, I too run Vista but to upgrade I have to boot into XP because device center crashes just synching and this is on a top spec machine. I would never trust it to do a upgrade.

Thanks for the tip, vwest87, but I guess that's what I'm after.
In the connection settings on XP ActiveSync if you select "Allow data connections on device when connected to PC" and have the device set to "Enable advanced network functionality" in the USB to PC connection settings, the phone can sync with the computer while at the same time maintaining the 3G data connection. With the same settings on Vista WMDC, I've mostly experienced that the 3G connection shuts down and all data is rerouted to the USB connection.
Now, after uninstalling and reinstalling multiple times it appears to be working as it should (like XP ActiveSync). Guess Murphy's law is in play here. As soon as I put up a post, it miraculously fixes itself. That's what I love about M$, they somehow manage to put magic into a system that's supposed to be logical and controllable (or maybe its gremlins).

Douh! Spoke too soon. Vista shut down WMDC and the device lost the 3G connection and began cyclically trying to reconnect right after my last post. Vista claims that the WMDC host process was improperly using system memory.
Imagine if that happened while upgrading a radio ROM. Upgrading on Vista is tantamount to Russian roulette with your device.
Oh well, back to disabling advanced network functionality on the device to use the USB connection as a charger only.

Vista Mobile Device Sync Problems

I have search everything here and on HTC and on Verizon and here is where I am stuck. Using DCD 3.2.0 (but had same problem with 3.1.6) and latest Radio Rom. It seems to connect just fine to a Windows XP activesync 4.5 computer but will not connect to the Mobile Device Center on Vista (32bit).
Looking into the device manager I do see the Mobile Devices/HTC USB Sync driver is active but I do not see the Portable Devices/XV 6800 driver at all.
I do have the "Enable Advanced Network Functioinality" unchecked. I have uninstalled all the drivers and Mobile Sync software and rebooted everything. I even have tried the USB splitter. It seems to half recognize the phone in Vista but the other half is the Mobile Sync part. I do get an error on the phone that says "To synchronize this device, you must install ActiveSync 4.5 or newer on your desktop computer." This is sooooo frustrating as it worked one time on Vista, I think either DCD 3.0.x or maybe earlier and now it only works on XP.
What am I missing here??????

I have search everything here and on HTC and on Verizon and here is where I am stuck. Using DCD 3.2.0 (but had same problem with 3.1.6) and latest Radio Rom. It seems to connect just fine to a Windows XP activesync 4.5 computer but will not connect to the Mobile Device Center on Vista (32bit).
Looking into the device manager I do see the Mobile Devices/HTC USB Sync driver is active but I do not see the Portable Devices/XV 6800 driver at all.
I do have the "Enable Advanced Network Functioinality" unchecked. I have uninstalled all the drivers and Mobile Sync software and rebooted everything. I even have tried the USB splitter. It seems to half recognize the phone in Vista but the other half is the Mobile Sync part. I do get an error on the phone that says "To synchronize this device, you must install ActiveSync 4.5 or newer on your desktop computer." This is sooooo frustrating as it worked one time on Vista, I think either DCD 3.0.x or maybe earlier and now it only works on XP.
What am I missing here??????
Click to expand...
Click to collapse
Have you tried a different usb port on the PC, or a different PC running Vista 32 bit? Mine works fine in Vista & XP.

gc14 said:
Have you tried a different usb port on the PC, or a different PC running Vista 32 bit? Mine works fine in Vista & XP.
Click to expand...
Click to collapse
I have tried different USB ports and no Joy. It looks like it recognizes it as the HTC USB Sync driver shows up and it makes a noise that it found a USB device. I don't have another Vista machine but maybe a 64bit windows 2003 server would be the same. Probably not. It did work once a few DCD Roms ago but not since.

Random Disconnects
I am having a similar problem. Evern since moving to DCD 3.12, I have had a similar problem. I can manage to get connected sometimes but it will randomly disconnect.
For a while I switched to No2Chem and didnt experience the problem.

bishop0114 said:
I am having a similar problem. Evern since moving to DCD 3.12, I have had a similar problem. I can manage to get connected sometimes but it will randomly disconnect.
For a while I switched to No2Chem and didnt experience the problem.
Click to expand...
Click to collapse
Can you post what devices show up when you are connected?

When I went from 3.1.4 to 3.2.0 I started having issues with Sync Center (Vista Ultimate 32-bit) as well. If I restart the PC it works fine for a while, but then suddenly you hear the USB device disconnect noise and thats all she wrote.
The device's charge LED is on, but it doesn't show up in vista anymore unless you restart the PC.
With 3.1.4 I never had this issue.

I wrote up an ActiveSync/mobile Device Manager Troubleshooting Guide in the Wiki, did you try all of those steps?

jambrose said:
I have search everything here and on HTC and on Verizon and here is where I am stuck. Using DCD 3.2.0 (but had same problem with 3.1.6) and latest Radio Rom. It seems to connect just fine to a Windows XP activesync 4.5 computer but will not connect to the Mobile Device Center on Vista (32bit).
Looking into the device manager I do see the Mobile Devices/HTC USB Sync driver is active but I do not see the Portable Devices/XV 6800 driver at all.
I do have the "Enable Advanced Network Functioinality" unchecked. I have uninstalled all the drivers and Mobile Sync software and rebooted everything. I even have tried the USB splitter. It seems to half recognize the phone in Vista but the other half is the Mobile Sync part. I do get an error on the phone that says "To synchronize this device, you must install ActiveSync 4.5 or newer on your desktop computer." This is sooooo frustrating as it worked one time on Vista, I think either DCD 3.0.x or maybe earlier and now it only works on XP.
What am I missing here??????
Click to expand...
Click to collapse
Go under settings/connections/USB to PC and uncheck the Enable advanced network functionality and see if that works for you on Vista.

also make sure you check your network connections, and make sure the Remote NDIS Connection (This is your Pocket PC, Smartphone) And have the IP Configuration set to automatic, as i forgot to put it back after using it as a modem for my laptop. This also prevents active sync from working.
Just a thought, as i had a similar problem, and my fix was reverting back IP settings to Automatic. Try this if you haven't

ranmasaotome510 said:
also make sure you check your network connections, and make sure the Remote NDIS Connection (This is your Pocket PC, Smartphone) And have the IP Configuration set to automatic, as i forgot to put it back after using it as a modem for my laptop. This also prevents active sync from working.
Just a thought, as i had a similar problem, and my fix was reverting back IP settings to Automatic. Try this if you haven't
Click to expand...
Click to collapse
DV8 said:
Go under settings/connections/USB to PC and uncheck the Enable advanced network functionality and see if that works for you on Vista.
Click to expand...
Click to collapse
DV8, I have tried both on and off. It seems that off will act like the PPC with it on it acts like the remote NDIS network adapter like if you want to teather it.
ranmasaotome510, If I don't select the advanced network functioinality I never get the Remote NDIS Connection to change anything. All I get is the HTC USB Sync driver under the Mobile Devices and that is it. If I check the advanced network functionality I only get the Microsoft Widnows Mobile Remote Adapter driver and not the HTC USB sync driver. Either way WESCOMM doesn't find the device.
I used the view hidden devices and removed everything I could find but I never can find this driver: Portable Devices\PocketPC to uninstall it. I have also uninstalled WMDC a couple of times and have downloaded and installed the latest. This works fine on XP with out fail. I am also using office 2007 but this did work on this Vista machine with an earlier ROM.

No clue if this is related, but I found two copies of Teredo Tunneling Pseudo-Interface in device manager. One was operational and the other was not. I removed the one with the yellow bang on it and plugged in my phone. Immediately Sync Center saw it and allowed me to create a connection with the phone.
Dumb luck? Maybe.

scorp508 said:
No clue if this is related, but I found two copies of Teredo Tunneling Pseudo-Interface in device manager. One was operational and the other was not. I removed the one with the yellow bang on it and plugged in my phone. Immediately Sync Center saw it and allowed me to create a connection with the phone.
Dumb luck? Maybe.
Click to expand...
Click to collapse
Thanks for the try, I don't have that driver installed. I had IPv6 not checked and thought maybe that was it but no joy. Any other ideas out there?

jambrose said:
Thanks for the try, I don't have that driver installed. I had IPv6 not checked and thought maybe that was it but no joy. Any other ideas out there?
Click to expand...
Click to collapse
This is just a shot in the dark, but have you tried any of the wireless sync options - either bluetooth or IR? I know that they aren't quite as fast or reliable, but it may be worth a shot.
Ivan

btonetbone said:
This is just a shot in the dark, but have you tried any of the wireless sync options - either bluetooth or IR? I know that they aren't quite as fast or reliable, but it may be worth a shot.
Ivan
Click to expand...
Click to collapse
Bluetooth is my next try. I am thinking about this USB bluetooth adapter, any suggestions? http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3399853&CatId=909

scorp508 said:
No clue if this is related, but I found two copies of Teredo Tunneling Pseudo-Interface in device manager. One was operational and the other was not. I removed the one with the yellow bang on it and plugged in my phone. Immediately Sync Center saw it and allowed me to create a connection with the phone.
Dumb luck? Maybe.
Click to expand...
Click to collapse
Hello all together,
some days ago I have bought a new S710 Vox phone and had no luck with synchronizing it with my Vista PC. Same problem as jambrose.
Then I read the posting about Teredo Tunneling-Adapter, deleted it from my system, rebooted the PC and surprise, the connection to my Vox works fine. Thank you!
Greetings to all
Johnweb_62

Johnweb_62 said:
Hello all together,
some days ago I have bought a new S710 Vox phone and had no luck with synchronizing it with my Vista PC. Same problem as jambrose.
Then I read the posting about Teredo Tunneling-Adapter, deleted it from my system, rebooted the PC and surprise, the connection to my Vox works fine. Thank you!
Greetings to all
Johnweb_62
Click to expand...
Click to collapse
So where did you find the adapter at? In the device manager under network?
Anyone?

jambrose said:
So where did you find the adapter at? In the device manager under network?
Anyone?
Click to expand...
Click to collapse
Yes, I found it in the Device Manager under Network.
But, this works only few days. My PC normaly runs all around the day und so it works until yesterday when I had to reboot my system because I had installed a software update. After this reboot the S710 has the same problem again. Even the Teredo Tunneling Adapter is still not there.
I am , any other idea?
Johnweb_62

DV8 said:
Go under settings/connections/USB to PC and uncheck the Enable advanced network functionality and see if that works for you on Vista.
Click to expand...
Click to collapse
Worked for me, Thanks!

HELP!
HELP!!!!!!!!!!!!!!!!!
I cannot get this resolved to save my arse!
I have tried EVERYTHING...just spent 3 hours looking up stuff, and re-reading to try and find something.
What the problem is:
My Verizon XV6800 connects to my Vista laptop, but does not OPEN up WMDC. If I have "Advanced Function" unchecked, then my laptop finds my ppc when connected, but does not open up WMDC. On my phone, a little connection icon goes in the bottom tray. Other times, I get the "you do not have active sync 4.5 installed" error.
What I've tried:
Uninstalling/reinstalled
net localgroup add administrators etc.
I am at a loss.
I just want to sync my Mogul with my Vista Laptop, so that I can install apps and sync email! UGH!
Any help would be greatly appreciated.

Do you have a firewall running on your laptop? I had trouble connecting also since I have BitDefender running. I had to open up some ports to get it working. Also, prior to connecting the USB, I would exit the ActiveSync process. The connection will start a new instance of it automatically.