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New voicemail but no new voicemail

When ever i turn on my HD2, i get the notification i have a new voice mail. but when i check to see i do i have no new ones it just the old one this is even happing when i switched to SPB shell. Is this hardware issue or something with my Sim or T-mobile? This is really getting annoying.

Anyone? can help me with this?

I have noticed the same behavior. In my case i had one saved voicemail and everytime I restart my device, i get notificarion of a new voicemail.

I have something like this too, its not just you.

I also deleted my saved voice mail. Does this have to do with the software or hardware issue of HD2. Tomorrow i'm going go get my sim replaced. T-mobile needs to get on these issues and send a new update.

I called Tmobile. They even went so far as to completely delete and reset my voicemail account. Didn't fix this. I switched to visual voicemail. Didn't fix this.
Tmo said they created a "trouble ticket" but I never heard anything again.
Obviously not everyone i having this issue...but us select few are. We need to determine what we have in common and then we'll know what is causing it.
Mine happened from Day, the very first time I put the SIM in. I had a Tmobile number already from a G1 that died. There were no new voicemails when I switched the Sim so it came up wrong from the very beginning.

I had the same problem, it was very annoying. Since I've switched over to energy roms it's never happen. I'm guessing it was a glitch in the stock rom.

i was having the same problem then i call tmobile and activate the new sim that came whit my hd2 and did a soft reset and my problem was gone (sorry for my bad english)

I figured out a fix for this!!!
I was said to be the first coustomer to notify tmobile about this problem.. I dealt with it for 2 weeks and even got a replacement phone...finally I suggested that they switch out my sim card.. IT WORKED.. this is now a known issue it is caused by visual voicemail on the HD2. the ONLY fix is to switch out your sim and disable Visual Voicemail for good...

I dont even have visual voice mail on..But i do have a a sim card from last year..So tomorrow after work i will stop by my T-mobile corporate store and see if they can fix it.

Whenever I try to set up the visual voicemail, it directs me to the website, and prompts me to add it to the package/bundle, and I do so, but it says that there is an error. Any ideas?

shawn10 said:
Whenever I try to set up the visual voicemail, it directs me to the website, and prompts me to add it to the package/bundle, and I do so, but it says that there is an error. Any ideas?
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The service has to be active on your account for the app to work. If you're having trouble doing it through the website, you can just call up 611 and have a service rep add VVM to your line, it takes them all of 5 seconds.

Calls going straight to vm and sms delayed

Hi
I have just recently flashed my sprint phone to virgin mobile. Everything is working well except I am noticing some issue which may or may not be related to flash.
If i dont use my phone for while, some people may complain their calls going directly to vm without even a single ring. Even the sms are not being recieved either, but when i try to dial a number, then all the sms would show up coming all at same time with the original timestamp and after that phone would be working fine until I guess I leave it alone for some time.
Right after i ported the epic to virgin mobile, I also upgraded to Clean GB latest ROM. I dont know if the issue is related to ROM itself or maybe a network issue with Virgin Mobile.
The fact that when people call me and it goes directly to vmail, makes me suspect it could be network issue but sms getting the original timestamps making me believe it might have got to phone but never notified on screen.
Couple of years ago, i had same issue on Touch pro phone with Sprint and I remember going to a hidden menu and changing a value of how often the phone could poll the towers of any activity ...
Does anybody have any insight what might be happening. Beside this issue the phone is working in perfect order.
Thanks

jessydm said:
Hi
I have just recently flashed my sprint phone to virgin mobile. Everything is working well except I am noticing some issue which may or may not be related to flash.
If i dont use my phone for while, some people may complain their calls going directly to vm without even a single ring. Even the sms are not being recieved either, but when i try to dial a number, then all the sms would show up coming all at same time with the original timestamp and after that phone would be working fine until I guess I leave it alone for some time.
Right after i ported the epic to virgin mobile, I also upgraded to Clean GB latest ROM. I dont know if the issue is related to ROM itself or maybe a network issue with Virgin Mobile.
The fact that when people call me and it goes directly to vmail, makes me suspect it could be network issue but sms getting the original timestamps making me believe it might have got to phone but never notified on screen.
Couple of years ago, i had same issue on Touch pro phone with Sprint and I remember going to a hidden menu and changing a value of how often the phone could poll the towers of any activity ...
Does anybody have any insight what might be happening. Beside this issue the phone is working in perfect order.
Thanks
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This is SUPER interesting! Love every second of it. I've been meaning to write this same exact issue but I thought everyone would think I'm coo-coo. I'm glad you stepped up and said the issue. I don't have call problems I don't think, but I feel like text messages sometimes don't ever go through or get received. If only delivery reports worked for us on Virgin Mobile, and I'd have better insight. I think my issue may just be my crappy signal. Mind checking your cell standby under battery usage, click on it to see your time without signal? I hope to help you resolve your issue and learn along the way on how to improve on my own.
Sent from my SPH-D700 using xda premium

Shinydude100 said:
This is SUPER interesting! Love every second of it. I've been meaning to write this same exact issue but I thought everyone would think I'm coo-coo. I'm glad you stepped up and said the issue. I don't have call problems I don't think, but I feel like text messages sometimes don't ever go through or get received. If only delivery reports worked for us on Virgin Mobile, and I'd have better insight. I think my issue may just be my crappy signal. Mind checking your cell standby under battery usage, click on it to see your time without signal? I hope to help you resolve your issue and learn along the way on how to improve on my own.
Sent from my SPH-D700 using xda premium
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I have good signal all the time.I think it is more related to tower polling having maybe different setting. As long as i keep using the phone, everything works perfect, but if the phone goes for sleep for long time, then the problem starts to happen. I might call vm and talk to tech because they have setting in their system where they can increase the time before the calls goes to voicemail, it might work or maybe not.
Let me know if you do something and find fix for it.

I did some tinkering and found the setting i need to modify is
Slot Cycle Index & ACCOLC Setting . I have to find menu to perform that setting.
the next troubleshooting i need to perform is maybe prl file.

found accolc setting under ##3282# and advanced and last entry is accolc. It is value from 2-9. 2 being shortest and phone polls tower more quickly but it is also issue of battery tradeoff.
I switched mine to 2 and will run the test.
Also gonna put the sprint prl and see if that makes any difference.

I had the same exact issue for almost a month. The fix was super easy. There is a glitch that came with the EL30 update that causes a force close from the "reject with" if you have more than 5 reject messages. I only had 5 but the fix seemed to work regardless. All I had to do was go to menu, settings, call settings, reject with, and then menu button and I deleted all of my reject with messages. Then I reboot my phone and I was now receiving calls just as I used to before the update. Haven't had a chance to see if txt messages are working yet.
Sent from my SPH-D700 using XDA App

Persistent voicemail notification

I know I saw someone mention this either on here or another forum, but I'll be damned if I can find the solution.
I'm on T-Mobile's 100 minute plan and disabled carrier voicemail long ago. After moving everything over to my Nexus 4 yesterday I've been getting a persistent new voicemail notification. Of course it can't find my mailbox when it calls voicemail; it doesn't exist.
I can't see any way of clearing this. Anyone else run into this?

Headcase_Fargone said:
I know I saw someone mention this either on here or another forum, but I'll be damned if I can find the solution.
I'm on T-Mobile's 100 minute plan and disabled carrier voicemail long ago. After moving everything over to my Nexus 4 yesterday I've been getting a persistent new voicemail notification. Of course it can't find my mailbox when it calls voicemail; it doesn't exist.
I can't see any way of clearing this. Anyone else run into this?
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I had to call my T-Mo Voicemail leave a message, give it about 5 minutes. Hit the icon so it calls the voicemail then delete the one I made. Then switched to Google Voice lol. If you don't know your voicemail number, call your number from your phone. Assuming you didn't change any settings it should take you directly to T-Mo voicemail.

timskyline86 said:
I had to call my T-Mo Voicemail leave a message, give it about 5 minutes. Hit the icon so it calls the voicemail then delete the one I made. Then switched to Google Voice lol. If you don't know your voicemail number, call your number from your phone. Assuming you didn't change any settings it should take you directly to T-Mo voicemail.
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Well that's the rub. I called T-Mobile long ago and had them turn off voicemail altogether. I use Google Voice exclusively.
Edit: I should mention that it did this on both the stock ROM and CM10.1, though on CM it didn't start until after I rebooted the first time.

I had the same problem and I also had this problem with my Galaxy Nexus. The solution I found on both phones was that as soon as I rooted and flashed a new ROM I immediately installed Google Voice after performing the initial setup (before doing anything else). On both phones this prevented that persistent notification from ever returning.
Many others had this problem on the Gnex as well and all agreed that this solution worked.

sn0warmy said:
I had the same problem and I also had this problem with my Galaxy Nexus. The solution I found on both phones was that as soon as I rooted and flashed a new ROM I immediately installed Google Voice after performing the initial setup (before doing anything else). On both phones this prevented that persistent notification from ever returning.
Many others had this problem on the Gnex as well and all agreed that this solution worked.
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So once it's there I'm kind of out of luck? Do I have to do a factory wipe and reflash CM10 for a chance at getting rid of it?

Go to your google voice account on a computer and mark EVERY voicemail that is not marked as read, read.
Solves your problem.

darkamikaze said:
Go to your google voice account on a computer and mark EVERY voicemail that is not marked as read, read.
Solves your problem.
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I haven't had any GV voicemails at all since powering on the Nexus 4 for the first time, either old ones or new.
I did change the voicemail setting to Google Voice in dialer settings then cleared data on the dialer app. That made it disappear... for now.

Headcase_Fargone said:
So once it's there I'm kind of out of luck? Do I have to do a factory wipe and reflash CM10 for a chance at getting rid of it?
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I had exactly the same problem after swapping SIM card to my nexus. My voicemail was disabled. Every time I call it I was forced to press * key and enter 10 digit number. I had to call T-Mobile to solve notification icon problem. They set up my voicemail again and left a message. After that I called and listened it, so the problem is gone now. Hope this will help you
Sent from my Nexus 4 using xda app-developers app

Headcase_Fargone said:
So once it's there I'm kind of out of luck? Do I have to do a factory wipe and reflash CM10 for a chance at getting rid of it?
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Wipe cache and dalvik cache then fix permissions. After rebooting I bet it will be gone.

OP, any luck getting this sorted? I got an N4 for Christmas and I'm seeing the same thing as you.
I'm on the $30 prepaid plan, and had previously disabled my T-Mobile voicemail. Once I got a new micro SIM and popped it in my new phone, I received the persistent voicemail indicator. I called T-Mobile on Monday and all I could get them to do was to "create a report" of my issue - even after I suggested that they re-enable my voicemail to let me leave and clear a message. I'll try calling today to see if I have better luck stumbling across the magical combination of words to get them to do what I want, but figured I'd check in and see what sort of success you may have had.

I have the same issue, I am on Fido (Canada). I have the persistent icon every-time my phone reboots... I do have a voice mail, and I have no messages on it. I even tried calling myself from another phone, leaving a message and using my N4 to delete it, but it still there and persistent. I don't recall having that issue on my previous phone... (Gnexus)
I've also noticed that if gapps aren't flashed, the icon isn't there...the moment I flash google apps...it appears..
Any solution would be highly appreciated...

I've ran into this a few times and it's not always google voice, sometimes it's your carrier voice mail, you can also try setting your phone back to carrier voicemail, calling and leaving a message and then deleting it. It's fixed an issue on my work phone a few times.

codesplice said:
OP, any luck getting this sorted? I got an N4 for Christmas and I'm seeing the same thing as you.
I'm on the $30 prepaid plan, and had previously disabled my T-Mobile voicemail. Once I got a new micro SIM and popped it in my new phone, I received the persistent voicemail indicator. I called T-Mobile on Monday and all I could get them to do was to "create a report" of my issue - even after I suggested that they re-enable my voicemail to let me leave and clear a message. I'll try calling today to see if I have better luck stumbling across the magical combination of words to get them to do what I want, but figured I'd check in and see what sort of success you may have had.
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Quick follow-up: My second attempt with T-Mobile support was much more successful. Within about ten minutes I had gotten my voicemail turned back on, a test message cleared (along with the notification), and the voicemail service disabled again.
From some reading around the web, it seems that new SIM card activations with T-Mobile default the Message Waiting Indicator (MWI) to On, I guess in an attempt to get you to set up your voicemail service ASAP. They unfortunately didn't have the foresight to automatically disable that if the SIM is activated on an existing line with no voicemail service. Oh well, that was easy enough to fix

I'm topping this thread because it's the first one that popped up in my Google search on how to resolve my issue.
AT&T Galaxy S4
Google Voice voicemail
Just got my phone in and I didn't set up the voicemail properly I guess.
Got a notification of a new voicemail.
The message wouldn't go away.
When I dialed the number it told me to dial, that just went to my Google voicemail which said there were no new voicemails.
I tried a BUNCH of things. Here is what finally worked for me.
1) I went to https://www.google.com/voice
2) I disabled my Google Voice on my phone from that link.
3) Rebooted my phone.
4) Now when I called my voicemail, it went to my AT&T voicemail instead of Google.
5) From there, I was able to delete my voicemails.
6) Then I re-enabled Google Voicemail on my phone from the link above and now all is good again. No more notifications that don't go away.
This thread was a huge help in me troubleshooting the problem.

CZ Eddie said:
I'm topping this thread because it's the first one that popped up in my Google search on how to resolve my issue.
AT&T Galaxy S4
Google Voice voicemail
Just got my phone in and I didn't set up the voicemail properly I guess.
Got a notification of a new voicemail.
The message wouldn't go away.
When I dialed the number it told me to dial, that just went to my Google voicemail which said there were no new voicemails.
I tried a BUNCH of things. Here is what finally worked for me.
1) I went to https://www.google.com/voice
2) I disabled my Google Voice on my phone from that link.
3) Rebooted my phone.
4) Now when I called my voicemail, it went to my AT&T voicemail instead of Google.
5) From there, I was able to delete my voicemails.
6) Then I re-enabled Google Voicemail on my phone from the link above and now all is good again. No more notifications that don't go away.
This thread was a huge help in me troubleshooting the problem.
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Hate to resurrect an old thread but go to your dialer and clear data/cache and the notification will go away.

ohiog said:
Hate to resurrect an old thread but go to your dialer and clear data/cache and the notification will go away.
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Do you mean in Settings / Application Data?
I tried that and it did not clear the indicator.
I needed to call T-Mobile, have voicemail turned back on, clear the indicator, and then call back and have them disable my voicemail service again so my calls would be redirected to my GVoice mailbox.

You should cancel it at your mobile operator. I had the same problem
Sent from my Nexus 4 using Tapatalk 4

sprint s8 immediately drops calls when answered

I can't even get past 2 seconds when trying to answer a call. I can make calls with no problem.
I did a factory reset once and that fixed it however i don't want to keep going through that to fix it.

I tried from a land line, when i answer, it ends the call on the phone after 1 second. The land line stays connected with no sound or feedback.

I'm having voice call issues with my sprint s8 as well. It ends the call almost immediately. Can't make or receive any voice calls. Text and data is working fine though.
Sent from my SM-G950U using Tapatalk

adrand said:
I'm having voice call issues with my sprint s8 as well. It ends the call almost immediately. Can't make or receive any voice calls. Text and data is working fine though.
Sent from my SM-G950U using Tapatalk
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I can make make calls but not receive them...I called samsung, and they just said to send in the phone...

I dropped sprint a few years ago due to poor coverage, slow lte and dropped calls. I live right between DC and Baltimore and should be in a very very good coverage area but sprint just plain sucks but I didnt have the issue you describe. My calls would drop during almost every call but could go for a few minutes or more before they dropped. I am wondering if maybe your phone isnt provisioned correctly or something. I would be calling sprint and having them work with you on the issue. Good luck I hope you get the problem sorted out!

ProStreetCamaro said:
I dropped sprint a few years ago due to poor coverage, slow lte and dropped calls. I live right between DC and Baltimore and should be in a very very good coverage area but sprint just plain sucks but I didnt have the issue you describe. My calls would drop during almost every call but could go for a few minutes or more before they dropped. I am wondering if maybe your phone isnt provisioned correctly or something. I would be calling sprint and having them work with you on the issue. Good luck I hope you get the problem sorted out!
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Yeah sprint isn't always the best for everyone but I've had them for over 15 yrs now with great coverage in my area. I've been holding onto my unlimited legacy plan.
I agree, I think the provisioning might be an issue. I'm planning a call to them this afternoon. I think it started after an update yesterday but not positive.
Sent from my SM-G950U using Tapatalk

adrand said:
Yeah sprint isn't always the best for everyone but I've had them for over 15 yrs now with great coverage in my area. I've been holding onto my unlimited legacy plan.
I agree, I think the provisioning might be an issue. I'm planning a call to them this afternoon. I think it started after an update yesterday but not positive.
Sent from my SM-G950U using Tapatalk
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I don't think it's the coverage, it's like automatically hanging up after i hit answer. If i make a call, it won't hang up during a call. It's really frustrating that phone doesn't work as a phone is intended to work as.

Yes, this is happening to me. It will stay connected about 2 seconds every time. Then drop. I can make calls fine.
I was just starting to investigate. I went to Sprint store and they said check Google Voice integration. I had to leave because I only had a short time, but I am going to check that first.

pinetreehater said:
Yes, this is happening to me. It will stay connected about 2 seconds every time. Then drop. I can make calls fine.
I was just starting to investigate. I went to Sprint store and they said check Google Voice integration. I had to leave because I only had a short time, but I am going to check that first.
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After factory reset it worked, and that was after google voice was installed. I tried uninstalling google voice and it still does the same thing. Never had any trouble with voice before...so annoying.

Man.... Don't tell me. I just got everything freaking set. And without root.... No Titanium Back-up! ??

okay, i just factory reset it twice, now it won't answer a call at all. I can only make a call.

adrand said:
I'm having voice call issues with my sprint s8 as well. It ends the call almost immediately. Can't make or receive any voice calls. Text and data is working fine though.
Sent from my SM-G950U using Tapatalk
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I think i found the issue. There is a new version of google voice. I was on google voice legacy. I unlinked my phone number with sprint with the legacy page. I linked the new google voice, it seems to be working now.

Fix: Sprint drop calls after two seconds.
jkluczyk said:
I think i found the issue. There is a new version of google voice. I was on google voice legacy. I unlinked my phone number with sprint with the legacy page. I linked the new google voice, it seems to be working now.
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Click to collapse
jkluczyk, Thanks for posting your fix. It worked for me on my Sprint network phone. Here is how I did it -
- Open Google Voice on your desktop.
- Select Settings - Phone number - Under "Linked numbers" - Unlink your phone number or delete it.
- At top of the page it should say "Try new Google Voice". Select this and go to the new page.
- On the new Google Voice. Repeat steps above and reLink your number again. Should be fixed. Worked for me.

This is the only method that worked for me
Symptom: (All incoming calls hang up right at or just before the 2 second mark). The problem appears to be the association (or lack of) between Sprint and Google Voice.
1st I tried just un-associating/deleting my sprint number with google voice completely and removing my google voice account. This sort of worked, I could answer my phone normally but there was still one big problem. Now I had no voicemail and it would go to busy signal when trying to access it. Also, the phone would ring forever on the callers end if I didn't answer and never go to voicemail. Still no good.
Here's how I fixed it. This method worked for me.
Go to your google voice account - go to legacy mode if you are already in the new version (You must go to the legacy screen to completely remove your account) - go to settings - go to the "phones" tab - deactivate/delete your sprint association and email with your google voice account (In other words, remove everything as if you're starting all over.) You can't do this from the new version, only the legacy version! - give your phone time to update (sometimes up to 15 minutes) - Now setup your Google voice account again but ONLY USE THE LIGHT VERSION and setup voicemail only. This worked for me as my voice mail works fine through google with text and email transcripts and I can actually answer my phone. I did this several times trying the full version vs the light version and every time the full version caused the same issue hanging up with incoming calls, but the light version worked fine.

No Call Notification

Haven't had a lot of luck with questions here for the last little while, but maybe someone has an idea as to why this would happen. My wife tried to call me 6 times yesterday. Not a single call came through or registered on my S7 Edge. She said all calls immediately went through to voice mail. When she got home, she stood right beside me and tried again and again, I was not notified of the call and it went right through to voice mail.
The phone had recently been rebooted. DND was not on. All sounds were on. The phone is not rooted and no apps like Greenify or anything like that running. After her last unsuccessful call to me, standing right beside me, I called her and it went through without an issue. She then tried to call me back and it worked. A minute or so later I received notification of her 2 voice mail messages from her previous calls. It's like the phone was in an extreme deep sleep. Which is pretty annoying considering I use the phone as a phone and I need calls to come through when they are made.
I took the phone into my carrier and they gave me a new sim card to try. I didn't have any issues with the previous sim card other than the issue from time to time of the first call I place being dropped and then the second call going through without issue. The signal is not fantastic in our condo, but I've never had someone tell me they have tried to call me and simply gone to vm before, so I don't know of any time of this happening previously. My wife had never had problems calling me before at all.
Anyone know what might have caused this?

No answers to this post,. Guess no one knows. Just another bizarre Samsung issue. Had it happen again today. My wife had to send me a Whatsapp message saying she couldn't call me. She said she called over and over again. No voice mail, no nothing. Never rang on my end or registered a call at all. Phone just didn't work until I called her and then she called me back and it worked. So sick of this thing working when it feels like it. Checked signal Not great, but no better than her signal and she never has any issues. She said she would call, it would just drop. No ringing, no voice mail, no nothing. Just call and then drop sound. Over and over again. Good thing this phone is only a $1000 device. Works great.

I don't have a solution for your problem, but had a similar issue when phoning my wife. It would ring on my side, but not on her side, then goes to voicemail. 2nd or 3rd time the call would go through to her to answer. Her phone wouldn't show any of the other calls. She was with a specific service provider and I moved her over to my provider. That is when the problems started as she was ported over to my provider. In the end it was on the provider's side where the problem was. They made some changes on her number profile and she could receive all calls and not random ones. Don't know the technical side of what the provider did, but they did admit they created her "call profile" incorrectly. Perhaps it's the same with you, that there is a setup on your profile that is not correct.

Thanks for the post, but I have contacted my provider. We use the same provider. Same settings. They reset everything for my phone and I reset everything on my end too. Still no solution. She does not have the same issues. Same phone. Same provider. Just sucks when you don't know if someone is trying to call you or not and if the phone actually works or not. I just want a phone that works all the time without having to worry about it. At the end of the day, that's all this is....a phone. If people can't call, well, that's an issue. I'm currently looking for work so it's even more important now than it's ever been.

Sorry to hear that you went the route of the provider and still no resolution. Maybe someone else can give light on the subject...

Deleted

wtwo2 said:
Solved
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Huh?
No it isn't.

TheIgster said:
Huh?
No it isn't.
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Sorry..solved my problem by flashing stock..first doesnt work..but now all is good

wtwo2 said:
Sorry..solved my problem by flashing stock..first doesnt work..but now all is good
Click to expand...
Click to collapse
OK...What does that have to do with this thread that I created about my issue? I feel drunk...I think I need another drink. WTF?

What do you want? I had the ****ing same issue..solved it and deleted my message..
Try to flash some stock firm with Odin.. solved the very same issue for me!!!

So why did you delete the message then?