Database Users

Phone goes MUTE. Kindly help

Hi everybody,
I have this one problem. After 2 days of usage, my Hermes suddenly went mute. No vibration or screen click can be heard even If I changed it to the loudest. I missed a lot of calls and sms due to this problem. The only way to solve this problem that I employ is by soft-reset my device.
I really hope somebody can help me tracking to root-cause of this problem and in the same time providing or proposing a solution to it.
Kindly help. Regards
morisa
Device: DoPoD 838Pro

did you unmute it from the speaker icon ?
if you have a backup restore it if not do a hard reset just make sure you backup your contacts/ stuff first

Phone goes mute
I think I'm having that problem too. Just out of the blue it happened. Didn't install anything extra the whole week. But when someone calls it rings, and if it's missed, it doens't play the miss call tone... or any other sound in that case.

darky said:
did you unmute it from the speaker icon ?
if you have a backup restore it if not do a hard reset just make sure you backup your contacts/ stuff first
Click to expand...
Click to collapse
Hi,
I noticed that the problem started to happen when I long-press the "Green" Button to activate the speakerphone during a call instead of pressing the "Speaker On" menu on the screen.
I've no idea why but maybe that could be the problem. Presently, I have to press that "Speaker On" on-screen menu to activate the speakerphone to avoid this problem.
Maybe other users can confirm this problem.
Regards,
morisa

mmorisa said:
Hi,
I noticed that the problem started to happen when I long-press the "Green" Button to activate the speakerphone during a call instead of pressing the "Speaker On" menu on the screen.
I've no idea why but maybe that could be the problem. Presently, I have to press that "Speaker On" on-screen menu to activate the speakerphone to avoid this problem.
Maybe other users can confirm this problem.
Regards,
morisa
Click to expand...
Click to collapse
Got the same issue here and I don't use speakerphone

my pda´s auto mute so

No sound although speaker icon no in mute
I have the same problem. Out of the blue no sound is heard at all. I tried changing volume but it did not do any thing. Had to shut down (not soft reset) and restart device and it works fine. This happen several times and I can figure out why it does this.
If anyone can help...
Tal

Same here, I'm using a X01HT Softbank variant TYTN flashed with the latest HTC WWE rom and after about like 12 hours of use the device goes mute for some reason, making calls it works perfectly but playing sounds or ringers the speaker does not work. Anyone have any ideas? I'm thinking of maybe re flashing the device since most of my information is on my storage card. I'll see if that fixes the problem :-\.

same problem here....

Same here. Only a reboot fixes it.

I have the same problem but it only happens when using the speaker phone. After the call ends, then there are no more system sounds etc. I then have to soft reset, which pisses me off as I use the speaker phone plenty in the car.
If i dont use the speakerphone, then there is no problem. Kind of strange....
Has anyone got any ideas on how to solve this?

I have same problem. I thought it was software related, but seems that it is caused by the speaker phone. I had the exact same problem with my old IPAQ 6515. It must be a software issue with WM although the 6515 had WM2003SE and the TYTN has WM5 so I do not know. Really annoying though as I use this phone for an alarm and it never goes off because the sound turns off sometime while I am sleeping - Uhggggg!

I also have the problem. Only a Softreset brings the speaker back to live.

my new problem...misery loves company
same here; curiously 2 pages into this thread and there are no real solutions.

I have solved the problem on my TyTN.
The Midlet Manager is the root cause for the Phone Mute issue on my device.

lol I just started getting this issue out of the blue after a couple of months and I didn't install anything :|
yeah nothing but a soft reset brings the sound back

Happens to me too. Strange coincidence - I've just checked my m3100 and it's giving me the silent treatment now. Time for another soft reset
I never use Midlets, so that rules the above theory out for me. However my battery was almost dead. I was using WiFi at the time, which turned itself off when the warning notifications popped up. Maybe when the battery drops below an acceptable level it turns the sound off to save power, but doesn't restore it after charging?

nope it happens to me even if my battery is fully charged

this used to happen on my i-mate PDA2k, and my JasJar (Universal) running both WM5, AKU3.2, 3.3, 3.5 and unfortunately even WM6 :S

Hi All,
After checking and testing the phone. I found out that the only way for me to solve the muting problem is by silencing the notification sound when a new email arrives. Since I have an unlimited EDGE/GPRS, my push mail is working around the clock. Thus, by not having the new email sound notify, the muting problem gone. This is caused by the notification event locking up the sound and not releasing it even after I read the mail. Previously the only way to resolve is by soft-reset but now, no more.
I have no idea whether this work or not for others but you might try and post your solution here.
Regards,
morisa

Stuck in Headset mode

Hey,
Was using my trinity yesterday like normal, and all of a sudden a call came through and i answered like normal but had no sound. The other person could not hear me either.
This continued for all calls and all sounds of any kind. Found a thread of a person who had the same problem and he still had use of the phone when the headset was plugged in.
So plugged mine in and sure enough the phone works fine. Its like it is completely stuck in headset mode.
Anyone else experience this or have a solution? Haven't done a hardreset yet but im guessing that is my next option
Thanks,
Mike

I have a similar issue.
No sound at all coming from the phone ear-speaker. But if I turn the phone speaker on during a call it works fine.
I returned my D810 after the touch screen stopped working properly, got it back 3 weeks later and now this has happened. Only had it back one day!

my phone spontaneously started working again.
didnt hard reset, didn't really do anything except use it with the supplied headset for the night. It is physically impossible for those things to fit in a human ear, theyre useless.
Anyways I have no idea what happened or if it is going to happen again . . . .
Cheers

Dopod 818 Pro goes quiet when answering phone call

My device is Dopod 818Pro G3 installed with WM6 fantastic b4. Have use it for 5 month
1. Recently 70% - 80% of the time when I answering or make a phone call, my Dopod 818 goes quiet (no sound at all) but at the screen the call time duration still counting and running.
2. My second problem is I can’t connect to the Wi-Fi.
All other function is working fine and never hang
Please help to solve my problems

Problem solve - dont know what happend
Hi, my problem solve. here what i did
I hard reset and soft reset more than 20 time... at the end my dopod got worse.. no sound at all ( still can run media player, audio play but no sound come out) except for incoming call... but then still when answering the call my dopod as usual go quiet. I really give up and left my dopod overnight... and suddenly this morning my dopod working fine again... i really don't know why... but at least my problem solve.
Now I'm looking software Pda Expert Pda Brilliant WM6... because this software is deleted when i do hard reset... any body know where i can download?

HELP NEEDED!!! No Sound whatsoever

Hello,
i seriously need help.
Until this morning, my X1 worked. Over the last few days I was playing around a bit with various TF3D options, etc. I should note that I did not touch the ROM.
Then suddenly my phone gave no sound anymore.
No audible resonse to a stilus click on the screen.
No sound from FM radio.
No sound from phone (neither ring nor can I hear the caller).
(Vibra alarm works when activated though)
When switching to speakerphone I hear a very soft static crackle when doing the switch. Just as if the speaker is turned on. But then - no sound at all.
No microphone function on phone (caller cannot hear me).
No sound via headphones on phone.
No sound via headphones on MP3 playback.
Everything else appart from sound works. Even the phone can make a connection when calling - you just hear nothing.
I tried a soft reset. Nothing - still no sound.
Then I tried a hard reset:
Obviously the hardware of my speaker is ok. Because when I make a hard reset, there is the "pling" sound to inform me, that I should calibrate my screen.
Then there is another "pling" when the message appear, asking if I want to get the automatic provider settings updated.
But afterwards - no sound at all in the whole phone.
Then I went to update the ROM, thinking I might have (no idea how, but you never know) done something to audio drivers. I replaced my German T-Mobile ROM with the prepared German ROM without branding from this thread:
http://forum.xda-developers.com/showthread.php?t=446070
But still - same result as above.
Anyone got any idea?

Really nobody having any helpful comment?

did you try to change the radio??

I flashed a whole new ROM - same problem persists.
Besides: It´s not a Radio problem because system sounds and MP3 playback don't have any sound either.

Stating the obvious
Sorry to state the obvious but it sounds like the connection or the speaker module has gone. Have you recently tried the head phones on the X1? please see below link for a possible reason.
http://forum.xda-developers.com/showthread.php?t=282553
excersise your right to return
Regards,
Creamy-Goodness

Hello Creamy-Goodness,
thanks for you input.
If there was somewhere a hardware switch for sound output to speaker or headphones (which I doubt) that is stuck, it would not explain why I have neither sound in speaker NOR headphones. (One would assume that depending on the position of the switch at least one of the two should work.)
Apart from that I only tried the headphones to troubleshoot the problem after I found out there was no sound.
Nevertheless interesting, that this happens to other devices.
Speaker module cannot have gone either. There is an audible system sound from speaker right after hard reset to inform me that I need to calibrate the screen - but no sound anymore afterwards.
I will try to have the device swapped next week.

reg. sound issue
I'm suffering from the same problem here.
it only freggin vibrates.

TheMobilist said:
I flashed a whole new ROM - same problem persists.
Click to expand...
Click to collapse
Usually there is a simple fix which involves replacing a DLL, but not in this case of course - unless that ROM includes the bad DLL. I seem to remember it was a problem which occured after installing TF3D, but I couldn't find anything when searching just now.
It might be worth you checking the ear-speaker sound (make a phone call), as there is always the possibility that sound is being re-directed or intercepted (by something like Troca2). Check what programs and services are running.
Tests should be done with a known-to-work-fine-ROM of course.

Okay, I finally got the original ROM to flash the X1 back.
And strangely - when after one week of not using it I turned it on again to flash the phone, I got my sound back.
I have absolutely no idea what happened and why, but I am glad that I do not have to send it back.
@k_ash82
What I did is:
Turned my X1 off (not just stand-by), really off.
Waited one week.
Switched it on again.
I had my sound back.
No idea why, but maybe that works for you as well?
Just try it and please post your experience.

It would be very kind of you to share the german t-mobile stock rom with the community . Perhaps it could be added to "Xperia ROM and Guides" Thread, too.

I have no sound sometimes with this rom
http://forum.xda-developers.com/showthread.php?t=460190.
After switch off and turn on the phone again the sound is back.
Karsten

i have original sony rom (no branding) and also the same problems
no sound after a while (sometimes when phone goes in standby, sometimes just without a reason)
cannot play any sound in no application (media player,core player,etc) also the phone ringing or sms sound is off.
but the most annoying thing is, i can make a call, the call goes through, but I can hear nothing from the called person.
sometimes it works when i switch of the phone and restart, but sometimes I have to do 4 or 5 restarts.
the phone is now 1 week old, an I haven't installed Touch3D or anything like that, because I made hardreset and left the original configuration on factory settings, just to make sure, that it's no software error.
anyone got a solve for this problem actually?
if I ask google, there are many people with this problem, but no solve found till now

i have an issue with the speaker too but not exactly the same as the one described above.
my speaker still plays sound but it is about 10% of the original volume when it is already set to loudest (you have to put your ear right next to the speaker to hear the sound)
after i re-flashed the rom, it worked normally for about half a day until the problem returned
can anyone please help??
i keep missing my calls ><
thanks

this is a well known issue on some X1 phones ! you cant fix this with any software-update because it is hardware related. some x1 phones have it like every 2 weeks, others 3-4 times a day. most of the time you can just reset your phone but this is not a solution.
you have to send it back to SE in exchange for a new one.
i called my provider (o2) and they delivered a new x1 _on the next day_ in exchange (they have a 48 hrs delivery/pickup/return service).
the new phone works just fine !
- QuadWord

Dopod D810 Problem

Hello everyone,
I bought a Dopod D810 off ebay a couple of weeks ago and it seems to have a couple of problem.
The problems are as followed:
1) The phone speaker (the one which you use while making and recieving calls - not the main one) is really really hard to hear, i always have to use the speaker phone (loudspeaker) to hear what people are saying .. Is this a hardware problem ( i think it is because i have flashed the phone with many roms and have also upgraded the radio version)
2) The phone doesn't vibrate. Even when I put it on vibration mode, it doesn't vibrate. Is it a problem or is it just a dopod thingy (no vibration) ?
Please help
Thanks

Dear sidxda,
1. I think the internal speaker phone of D810 is normally hard to hear (especially in accepting a phone call when the bar of radio signal is low). My dopod is also deaf as yours. But it is totally different when I use headphone-set, the voice is very clearly. Because of it I look for a registry tweak that automatically activates the loudspeaker when receiving a call. My thread in
http://forum.xda-developers.com/showthread.php?p=4654555
2. It should vibrate. If your phone device does not vibrate, perhaps the motor (vibrator) is malfunction and needs a replacement.
Best regards,
Part_D