Database Users

Help! XDA2 doesn't respond to incoming calls

Hi,
Recently I have noticed a problem with my XDA II. When an incoming call comes in the phone does nothing. No ring or incoming call message on the screen. If I call my phone from my land line it rings and rings and never even goes to voice mail! If I press the answer button while doing this, the XDA2 suddenly starts ringing for a second and then it goes to voice mail. The phone then reports I have missed a call. If I then press the answer button to make a call, the phone goes haywire and plays the "missed a call" sound 3 or 4 times and then flashes the led. If I clear the missed call report and press the answer button again it does the same thing again.
If I soft reset the phone it is ok again, but eventually this problem comes back again.
It has only recently started doing this. The first time I noticed the problem was when I was setting up a photo contact for the first time. I have since retored an old sprite backup from what I believe was before the problem started but I am still seeing the same issue. I tried disabling IA_Callerid process on boot and a few other processes (down to 16 processes) but this hasn't helped either.
The main apps I have running are :
SPB Pocket Plus
GPRS Monitor
Wizbar Advance
XCPUscalar
Resco Keyboard
PIEplus
Has anyone else seen this problem before or know what could be causing it? Its totally weird. O2 support didn't have a clue either. I really don't want to have to hard reset my phone and install everything again :?
Many thanks,
Richard.

Do uninstall Wisbar, and possibly try their latest beta' release.

Busy tone - turns speaker on

Anyone has the same problem???
When calling someone whos already on the phone, I get the usual busy tone - but on the Vario II's speaker (loud) (like it turns the speaker on automatically,... weird) Its annoying if I want to make a quite call at the office!

Yep, I get that as well! Effin' annoying it is as well when you've got the unit to your ear

I had this same issue once. I am using a HTC branded TyTN. My normal network is Cingular in the US, and I do not get this issue when using my Cingular SIM. I was recently in Singapore using a SingTel SIM, and the busy tone would come out the speaker. When I switched to a M1 SIM (also in Singapore, blasted SingTel does not allow data on prepaid!), I did not have the problem anymore. I also did not have this when using SMART prepaid in Manila or when using DTAC prepaid in Thailand. Also, I was using the stock TyTN ROM at the time. I have since switched to 1.35, but I have not had a chance to travel yet to see if the new ROM fixes the issue.

Same here. Really annoying.
Any solutions, guys?

Here is a fix, HKEY_CURRENT_USER/ControlPanel/Sounds/BusyTone and change the wavfile for a quieter one, I use the busytone.wav file which i think gets installed withe skype ( i am not quite sure where it is originally from, just found it in my windows directory).

Or you can just remove the letters from the 'script' entry there - as I posted earlier today, which will disable it completely.

I don't know if this has been asked/answered but when i dial a phone number using the keypad the sound of the keys goes through the external speaker on the phone- is there a reg edit to make dialing key sounds go through the earpiece and not the speaker?
Thanks

I have the busy tone problem with my O2 trion. I use the workaround of nathanlock and it works great. I also contacted HTC about the problem. They claim that they have never heard about it.

touch tones and busy tone really loud
I have the same issue. i'd really like to fix both. the busy tone is extremely loud, and the dialing tones let everyone in a 10 cubicle radius know you are making a call. I have a love hate relationship with my 8525. love the things it can do, hate the things it sometimes does....
found some sound keys for the dial buttons in the registry, but nothing that looks like volume settings for them.

I have the same issue! it was really anoying... not anymore

tone problem
Nero would you like to explain how you solved the problem

I'm also having the problem with the tones coming out of the speaker when dialling. Additionally when i push the red/orange phone button the phone makes a high pitched sounds from the speaker.
I really dont remember either of these problems a couple weeks ago when I finished properly flashing it. Some one mentioned skype. I did recently install that.

Same here. Strange problem.

workaround update: change "Script" value to "ap" for tone to play only once, and change "Sound" value to "busytone.wav" (comes in rom, at least for HTC TyTN) - it's not loud at all.

Keypad sound issue
I only have the keypad issue. I have looked around but have not been able to find a solution. I would like to have the sound from the keypad in the earphone not on the speaker.
Is this the way the tytn is setup or is it just the group here that has the issue?
Can your "Busy Tone" fix also fix the keypad speaker problem?
Softbank X01HT
HTC Hermes 200 - IPL 1.01 / SPL 1.40.Oli / ROM 3.24.0.4 / GSM 1.40.30.00 (WM6 LVSW Edition 2007/04/08) + Wifi update

I've solved the keypad issue by selecting "Off" in the Keypad combo box at the end of the Phone Setting Page.
I hope it helps.
Cheers
/Joseph

I not really sure where you set this option, keypad combo?
It may be me, but can you be more specific, please?

The option I've found is under Settings-> Phone
You may see three Combo lists: Ring type, Ring Tone and Keypad
For the Keypad you can have "Long Tones", "Short Tones" and "Off".
If you take the last one you won't hear anything when you press use the keypad for making a call.
/J.

Great got it, Thanks! How blind am I?

Solution to busy tone problem
I had the same problem regarding the busy tone going through the speaker. I also had the added aggravation that, after each time that problem happened, my calls would divert straight to voicemail until I soft reset.
Another problem I used to have was that if I had call waiting and tried to answer the waiting call, the phone would freeze and I would have to soft reset with the stylus.
I was using an SPV M3100 with the original Orange UK ROM in Spain, with a Vodafone Spain SIM.
I believe these are simply bugs in the early radio roms. They show up with unpredictable combinations of roaming or using different sims than those of the original ROM operator's.
I fixed both problems by upgrading my radio.
Hope that helps.

Loosing sounds?

Hi, can anyone advise as to why I lose the all sounds on an Orange Branded M3100 phone, other that Microsoft voice command 1.6 no other software has been installed! The details of the ROM are as follows
Operator Version: 14.123.1.614
ROM Version: 1.23.61.4
ROM Date: 07/13/06
Radio Version: 1.06.00.00
Protocol Version: 32.37.7010.01H
Here what happens no sound on the phone, reset the phone sound is now back, after a while, don’t know how long but the sound disappears, you get no ringing sound, menu click sounds nothing, reset the phone again and all is back, so it would suggest that it’s not a hardware failure but a software failure, how can I stop the orange branding installing itself after a cold reset in case something there is causing the problem, has anyone else came across this problem?
This is a brand new phone only received it Friday, does it need to go back?
Kind Regards
Dogo

I've recently noticed on my 8525 too, after a while it seems to just go on silent but the setting isn't changed it still set to on and no sound comes out of the phone no matter what program is used.

Phew, I thought it was just me..
I have noticed it may be something to do with the Bluetooth ear piece, although it always seems to happen when I have left the phone a while. and never when I try to check for the problem

To isolate whether this is hard or software you could try doing a full backup. Do a hard reset and let the device run for as long as it would normally take to show the problem, without any additional software. But do run wifi and power intensive applications to warm up the device - as this can cause internal connector problems.
If the problem is gone, this will tend towards a software problem although not an absolute guarantee. There are some issues that are related to both soft and hardware!! For example the screen fading to white issue can be caused by running (power intense) software that makes the device warm and that in turn causes pressure to be put on the screen.
A final thought, the speaker connection block is next to the stylus tip. There have been cases of the inserting and removing of the stylus causing the connector to become loose. This can cause intermittent sound or no sound at all. The warranty voiding fix is easy. Remove back and check connection is tight. No further dismantling needed. Ensure camera toggle arm is engaged before putting screws back in. (Rear Speaker)
The front speaker can also have issues. has spring contacts that can become slack - poor contact with m/board. There is a thread on checking this.
Mike

No Sound, not a Stylus issue
8525, ms voice dial 1.6,
HTweakC 2.0,
SBP Mobile Shell 1.0.0 build 2632.
ROM 1.34.502.1
radio 1.16.00.00
This has been happening about a week, nothing new installed. On Saturday I missed 12 calls because it was "auto-muted" nothing was on mute, just no ring sounds or anything else. I thought it might be some setting, I suspected that it didn't come back after I had set on vibrate for a meeting, so I went through everything, looks good. had to soft reset for audio to come back. Happened again Yesterday morning after being on charger, had to soft reset, happened again this morning after being on charger, had to soft reset. I'm suspicious of the charge ciruits, the phone was placed on a night-stand and I checked to make sure sound was working AFTER i plugged the charger in (i am an on-call engineer for hospitals) when I got up this AM the first thing I checked was the sound, no sound. Had to do a soft reset and sound is fine.
THIS IS VERY, VERY, VERY troubling.

i cant say that my sound has been "loose"

thefunkygibbon said:
i cant say that my sound has been "loose"
Click to expand...
Click to collapse
yep, I agree. My keyboard slider might be loose, but never had problems with the sound.

No sound - possible solutions
I too have had the no sound problem, but I also have a solution (well it seems to work for me and a few other people I know)
I have found that if I have more than about 800 sms messages on the phone (combined count across inbox, sent items, deleted etc...) my phone will decide sometimes to stop making any sounds.
Other symptoms include thew screen not going back to the background when problems are "closed" (well press the X button), sometimes not changing from portrait to landscape.
Hitting the reset key temporarily fixes the problem, but it strike again at any time...
I have seen this on both the official UK orange firmwares
As a side note, more than about 1000 sms messages and 5 unread sms messages and the phone will lock up about 10 seconds after the phone boots up. You have to be quick when the phone boots to go in to the sms inbox and delete 1 message before the phone locks up. This can be a bit tricky but i have done it a few times

from readingmany related threads, it looks like there are several causes for this issue. for me, it was definitely microsoft voice command 1.5 and 1.6. I turned off any notifications from voice command and my problem went away. no calendar voice announcements, no callerid, no bluetooth routing announcements, etc. voice command simply doesn't give up control of the audio sometimes, and it appears to occur most when it wakes up and announces something.
All I use voice command for now is voicedial. try that a while and see if you are fixed.
1.5 was worse, but 1.6 does it too.
good luck!
wes

saga continues
It did it again, twice in one day. Picked up the phone, (it had been resting on the table for several hours). No sound, I tested by placing a call and turning speaker on.. this works! So the speaker (rear) is fine as well as the front (ear).
After I heard the speaker on speaker phone I tried hearing the dial tones or other sounds, none. No incoming ring.
Device and phone volume on FULL
Turn volume off, vibrate, on, off on, and from phone screen turn to vibrate then back to sound
Vibrate still works for inbound calls
Turn voice command off and on
Go to phone (in settings and play the ring I've chosen) and suddenly it’s working again?
I'll try the turning all but phone options in voice command to no-notify. But to tell you straight, this is silly, one more day of this and it's probably (unfortuately) crackberry city for me. I simply can't have a phone that doesn't ring. I guess some ittertation of an O2 would do.. but I'm not too keen on plopping down another 5bills....
any ideas?

labrati said:
It did it again, twice in one day. Picked up the phone, (it had been resting on the table for several hours). No sound, I tested by placing a call and turning speaker on.. this works! So the speaker (rear) is fine as well as the front (ear).
After I heard the speaker on speaker phone I tried hearing the dial tones or other sounds, none. No incoming ring.
Device and phone volume on FULL
Turn volume off, vibrate, on, off on, and from phone screen turn to vibrate then back to sound
Vibrate still works for inbound calls
Turn voice command off and on
Go to phone (in settings and play the ring I've chosen) and suddenly it’s working again?
I'll try the turning all but phone options in voice command to no-notify. But to tell you straight, this is silly, one more day of this and it's probably (unfortuately) crackberry city for me. I simply can't have a phone that doesn't ring. I guess some ittertation of an O2 would do.. but I'm not too keen on plopping down another 5bills....
any ideas?
Click to expand...
Click to collapse
I have just read your last two posts. I am wondering whether you are saying you have a sound/ringer problem OR whether you mean the phone sometimes crashes and therefore does not ring (i.e. you then need a soft reset) and sometimes you discover you've missed a call but never heard it ring.
If the above is true then I think you need to look for the solutions for avoiding hangs/freezing. I can guide you to these or a search will show them. It certainly does not appear that you have any physical problem with the speaker/earpieces.
Mike

dogo said:
Phew , I thought it was just me..
I have noticed it may be something to do with the Bluetooth ear piece, although it always seems to happen when I have left the phone a while. and never when I try to check for the problem
Click to expand...
Click to collapse
Hi, I never had a sound issue untill I started usin my HT820's, but have noticed a few times lately that my device sounds arent working, (I dont mean always through to the bluetooth headset) and I just power off/on the device, I dont get that many calls, so I havent missed any, and wasnt sure if it was rom or bluetooth related for sure, but I do usually leave my bluetooth on, just not always the headsets, it also doesnt happen a whole lot.

Loose connector
I'm not sure if this will help anyone, but i was losing sound on my 8525. I had dropped my phone twice and the rear speaker connection had gotten loose so i opened it up following the directions at http://www.howardforums.com/showthread.php?t=1152710&page=1&pp=15
and now i have sound again.

Continued Issues
Mike, thanks, the issue isn't with the phone locking up at all, it's been very stable, I think I've soft-reset probably 3 times in two months.
The phone literally will stop emitting any sounds. I can still hear if I place a call and if I place that call on speaker phone it's fine. However if you call the phone, try to play an audio file, etc there is no sound that emits from the device.
It did it AGAIN today, I tested, was able to place a call and put it on speaker and called it with my other phone, the pop up screen announcing the inbound call came up and everything else on the phone worked as it should (except no ring). I then went to settings phone and hit ok (top right of screen). BAM.. sound was working on the device again, inbound calls ring, able to play audio etc.
I did note one other possible anomaly, I have my PTT mapped to initiate voice command, when trying to use this I was unable to initiate voice command. After going to phone and pressing OK, voice command started working again. W/O voice command I'm sunk, I have 500+ contacts.
I placed a call to AT&T and I'm back on the "chronic retention" list.. ughhh.. I went through 8 treo's last time. I don't want another basket of refurbs to deal with, I like WM so much better than previous interfaces.. any ideas are very, very, very welcome.
-mike

More information
This morning, the sound was gone again, but I went into settings and started playing to see what else might induce it to work again, I tried voice command again, disabled and re-enabled, that didn't work.
I then went into sounds and that didn't work, went into Today, and Buttons neither of those worked, but when I went into input (didn't do anything, just opened it and closed it) sound started working again.

Hopefully, none of you guys have a newer ROM with the loud startup animation and attempted to turn down that volume via the registry as outlined in the wiki. Unfortunately, doing that also lowers the speaker volume so I just disabled the animation instead. Phone and bluetooth sounds fine but mp3 and everything else were also lowered to a whatever level depending on the startupanimation volume you set.

update
It did it to me again yesterday, this time only going to settings phone and pressing OK would make sound come back.
Today, the phone refused to dial or emit any sound. Would not come back after soft reset (would not dial, no sound) had to do a hard-reset (removed battery). After first soft reset a windows came up to advise that mobile voice command couldn't start...
For a darn near $500.00 phone this is pretty sad. Love the phone but gee whiz...

Daily occurance
Well, it does it every single day at least once a day, and I've noticed the phone has slowed a lot, sometimes during SMS or email the cursor goes away or I have to wait 20-30 seconds for words to complete typing after I've finished. I guess I'll get my refurb next week. Perhaps go back to palm.. dunno...

possible fix?
I turned OFF the SMS message sounds and it seems to be working w/o losing sounds again! I'll let it run for a couple of days and see if this is the deal, but I now have no audio announcement for ActiveSync, POP email, SMS, or MMS. I do have audio/vib for missed calls. Anyway, it's been up and running fine all day. Good Grief.

no fix in sight
On hold with ATT right now for another phone. It did it again today at about 10AM. Strange, it may be time sequential, but it didn't do it at all yesterday.. it was great to have the phone ring.

HELP NEEDED!!! No Sound whatsoever

Hello,
i seriously need help.
Until this morning, my X1 worked. Over the last few days I was playing around a bit with various TF3D options, etc. I should note that I did not touch the ROM.
Then suddenly my phone gave no sound anymore.
No audible resonse to a stilus click on the screen.
No sound from FM radio.
No sound from phone (neither ring nor can I hear the caller).
(Vibra alarm works when activated though)
When switching to speakerphone I hear a very soft static crackle when doing the switch. Just as if the speaker is turned on. But then - no sound at all.
No microphone function on phone (caller cannot hear me).
No sound via headphones on phone.
No sound via headphones on MP3 playback.
Everything else appart from sound works. Even the phone can make a connection when calling - you just hear nothing.
I tried a soft reset. Nothing - still no sound.
Then I tried a hard reset:
Obviously the hardware of my speaker is ok. Because when I make a hard reset, there is the "pling" sound to inform me, that I should calibrate my screen.
Then there is another "pling" when the message appear, asking if I want to get the automatic provider settings updated.
But afterwards - no sound at all in the whole phone.
Then I went to update the ROM, thinking I might have (no idea how, but you never know) done something to audio drivers. I replaced my German T-Mobile ROM with the prepared German ROM without branding from this thread:
http://forum.xda-developers.com/showthread.php?t=446070
But still - same result as above.
Anyone got any idea?

Really nobody having any helpful comment?

did you try to change the radio??

I flashed a whole new ROM - same problem persists.
Besides: It´s not a Radio problem because system sounds and MP3 playback don't have any sound either.

Stating the obvious
Sorry to state the obvious but it sounds like the connection or the speaker module has gone. Have you recently tried the head phones on the X1? please see below link for a possible reason.
http://forum.xda-developers.com/showthread.php?t=282553
excersise your right to return
Regards,
Creamy-Goodness

Hello Creamy-Goodness,
thanks for you input.
If there was somewhere a hardware switch for sound output to speaker or headphones (which I doubt) that is stuck, it would not explain why I have neither sound in speaker NOR headphones. (One would assume that depending on the position of the switch at least one of the two should work.)
Apart from that I only tried the headphones to troubleshoot the problem after I found out there was no sound.
Nevertheless interesting, that this happens to other devices.
Speaker module cannot have gone either. There is an audible system sound from speaker right after hard reset to inform me that I need to calibrate the screen - but no sound anymore afterwards.
I will try to have the device swapped next week.

reg. sound issue
I'm suffering from the same problem here.
it only freggin vibrates.

TheMobilist said:
I flashed a whole new ROM - same problem persists.
Click to expand...
Click to collapse
Usually there is a simple fix which involves replacing a DLL, but not in this case of course - unless that ROM includes the bad DLL. I seem to remember it was a problem which occured after installing TF3D, but I couldn't find anything when searching just now.
It might be worth you checking the ear-speaker sound (make a phone call), as there is always the possibility that sound is being re-directed or intercepted (by something like Troca2). Check what programs and services are running.
Tests should be done with a known-to-work-fine-ROM of course.

Okay, I finally got the original ROM to flash the X1 back.
And strangely - when after one week of not using it I turned it on again to flash the phone, I got my sound back.
I have absolutely no idea what happened and why, but I am glad that I do not have to send it back.
@k_ash82
What I did is:
Turned my X1 off (not just stand-by), really off.
Waited one week.
Switched it on again.
I had my sound back.
No idea why, but maybe that works for you as well?
Just try it and please post your experience.

It would be very kind of you to share the german t-mobile stock rom with the community . Perhaps it could be added to "Xperia ROM and Guides" Thread, too.

I have no sound sometimes with this rom
http://forum.xda-developers.com/showthread.php?t=460190.
After switch off and turn on the phone again the sound is back.
Karsten

i have original sony rom (no branding) and also the same problems
no sound after a while (sometimes when phone goes in standby, sometimes just without a reason)
cannot play any sound in no application (media player,core player,etc) also the phone ringing or sms sound is off.
but the most annoying thing is, i can make a call, the call goes through, but I can hear nothing from the called person.
sometimes it works when i switch of the phone and restart, but sometimes I have to do 4 or 5 restarts.
the phone is now 1 week old, an I haven't installed Touch3D or anything like that, because I made hardreset and left the original configuration on factory settings, just to make sure, that it's no software error.
anyone got a solve for this problem actually?
if I ask google, there are many people with this problem, but no solve found till now

i have an issue with the speaker too but not exactly the same as the one described above.
my speaker still plays sound but it is about 10% of the original volume when it is already set to loudest (you have to put your ear right next to the speaker to hear the sound)
after i re-flashed the rom, it worked normally for about half a day until the problem returned
can anyone please help??
i keep missing my calls ><
thanks

this is a well known issue on some X1 phones ! you cant fix this with any software-update because it is hardware related. some x1 phones have it like every 2 weeks, others 3-4 times a day. most of the time you can just reset your phone but this is not a solution.
you have to send it back to SE in exchange for a new one.
i called my provider (o2) and they delivered a new x1 _on the next day_ in exchange (they have a 48 hrs delivery/pickup/return service).
the new phone works just fine !
- QuadWord

No ring volume on HD2

Ever since I purchased my HD2 (Telstra) in February, I have had a problem where the ring volume intermittently switches off and I cannot hear incoming calls. At some stage after with no attempted fix, another call comes through and the phone rings fine at the volume I have set. The problem doesn't seem to be attached to certain callers, it seems to do it at times no matter who calls.
The phone actually rings (albiet silently) when the problem occurs as I see the phone go to the incoming caller screen, but there is no ring volume. When I check the volume of the ring tone on the phone after the call it is still set to a bit under half way.
I have the original Telstra ROM installed. haven't tried the new one yet.
Has anyone else had this issue and found a solution? I don't want to go to all of the effort to reinstall everything just to find out that the problem still occurs.
Thanks.

Same here!
I have the US version but have had this issue with both the stock US rom as well as the offical update they just posted.
A soft reset fixes it, but its totally random and is a major pain in the ass.
Any tips? Please help!

i have the same exact problem with my leo.
does someone have a resolution for this?

Me too!
Glad to know it's not just my HD2 that has this issue. I run the UK stock ROM and have suffered with this since I first got the phone! Most of the time it's fine, just every now and again goes quiet and I miss a call... I have even had the ringtone start loud, and then fade out. Would love to know if there is a fix for this......

Hi boys,
i've a similar issue with my Acer S200 with Manila ROM (OS version 5.2.23123, Manila version 2.5.20153712.0).
In a randomic way, suddenly the ringtone volume goes zero. I have usually ringtone+vibration, and vibration disappear too, together with ringtone....!
So with a new call, i can see the "incoming call" sceen but no sound and no vibration alert me...
With a soft reset i can solve, but i cannot understand what is the condition that triggers this problem....

I have a disimilar issue, the sound of the HTC HD2 phone call keypad is too loud, anyway to silence it?

it is not problem go to sound settings and close quiet ring on pickup

feyisetan said:
I have a disimilar issue, the sound of the HTC HD2 phone call keypad is too loud, anyway to silence it?
Click to expand...
Click to collapse
go to settings , personal , phone, keypad ,and close it

hoss_n2 said:
it is not problem go to sound settings and close quiet ring on pickup
Click to expand...
Click to collapse
not active.
The problem sound like a bug, instead.

andremales said:
not active.
The problem sound like a bug, instead.
Click to expand...
Click to collapse
mine don't have this

Erm.. try this
Settings > Sound & Display > look for "Single Volume" and turn it OFF.
whenever I press the volume key it has the option to switch between System & Ring Volume Level.
Hope it helps!

nothing helped.. performed a hard reset, now the problem is gone

No ring volume
try this: HKLM\Software\HTC\VolumeOverlay --> Set "Default Page" to 0
It works on my T-Mobile hd2

gutchin said:
try this: HKLM\Software\HTC\VolumeOverlay --> Set "Default Page" to 0
It works on my T-Mobile hd2
Click to expand...
Click to collapse
Thanks, will try that. hope it helps

i will, thanks!

.mp3 extention causes the problem.
try .wma format, it should solve the problem

best solition
What is the best solution for this problem?? Change the REG Key or. Change .mp3 to .wma???