Database Users

Camera works occasionally sometimes phone doesn't connect

I've just bought an XDA II on ebay and it's behaving very erratically; sometimes the camera works very well; and then I'll suddenly get a message saying camera failed to install, reinstall hardware.
Sometimes a soft reset fixes this, more often not (I just tried the camera function to get the exact wording of the message, and for no apparent reason the camera has started working again....)
The second problem is the phone part: a lot of the time it is fine, but then I will find that the Incoming Call message flashes up; the phone doesn't ring and when I press Answer, there is no sound. The same thing happens if I dial out; I can't hear any ringing sound (though it is ringing the other end - I've experimented with ringing my home number, while standing next to my home phone) and if the phone is answered there is no communication either way.
Other times the phone works quite nicely.
Has anyone any thoughts as to what might fix it? Very frustrating not knowing if the phone will work or not (realistically the camera is less important though it would be nice to have the whole thing working properly.)
Thanks for any help on this.

intermittent working
This might help anybody else having the same sort of problem;
Further to my earlier post; camera often doesn't work; and the speaker only occasionally works; I tried taking out the little plug on the bottom right hand corner, and inserting the earphones to see if that would do anything. I then had trouble getting the little plastic plug back in properly; but Voila! the PDA is working beautifully.
When I put the plug back in a while later - it doesn't like it at all; so there seems to be something loose in there which is shoved out of place by the plug.
I can live with the plug not being in.....

XV6800 w/6.1 not answering using keys?

I upgraded my XV6800 to 6.1 using the official upgrade. It's giving me trouble answering calls. When a call comes in I see the notification but when I try to press the Green phone button or the left soft button labeled 'Answer' it doesn't do it! It's like the keys are slow or something. When I use the soft button is DOES flash the soft button label like it recognized the button press. But it does not answer the call! I've had this happen at least a dozen times now so I know it's not just me fumbling with the keys. 9 times of of 10 I can't answer a call!
I've tried hard resetting the device and the symptom persists. I've tried using it without the microSD card loaded. Still the same trouble.
Has anyone else seen this? Or can you recommend a solution?

so your saying it doesn't show "connected"?
I had something similar to what your describing but it would show as "connected" on my phone. I couldn't hear anything when I'd answer. I realized after several attempts it was that the phone was paired to my cars bluetooth... I was trying to dial my phone as I was walking away from my car but I was still within 30 ft of the car... so all speaker and microphone was still being redirected to the cars system. lol. Same can happen with a bluetooth headset where the conversation (speaker/mic) is redirected to the headset that may be in your pocket or on the kitchen counter. But it would at least show as "connected" on the phone.
I feel stupid/foolish for shareing that experience but figured just maybe its what your experiencing.
Thanks,
Ben
*edit: by the way... when I had the 6.1 vzw upgrade I had no problem placeing and receiving calls, with the exception of the "user error" I described above. You could always try rolling back to 6.0 and upgrade again. Did you install any other new software after the upgrade to 6.1?

I have been experiencing something similar. PPC 6800 (not Verizon) with 6.0. When phone is locked and call comes in, can’t answer with the button or with BT. 6800 keeps ringing long after caller goes to voice mail. The only way to escape is soft reset. I’m running the original ROM & Radio that came with the 6800.

ygohome said:
so your saying it doesn't show "connected"?
I had something similar to what your describing but it would show as "connected" on my phone. I couldn't hear anything when I'd answer. I realized after several attempts it was that the phone was paired to my cars bluetooth... I was trying to dial my phone as I was walking away from my car but I was still within 30 ft of the car... so all speaker and microphone was still being redirected to the cars system. lol. Same can happen with a bluetooth headset where the conversation (speaker/mic) is redirected to the headset that may be in your pocket or on the kitchen counter. But it would at least show as "connected" on the phone.
Click to expand...
Click to collapse
Nope, never shows connected. It's like the UI has gotten hung somewhere and isn't passing control over to the phone app.
No bluetooth pairings have ever been done to this phone, not before the upgrade and certainly none since. BT isn't even enabled.
Tim may be on to something regarding the lock situation. I've found the lock method a lot less friendly than before 6.1. Can't quite pin it down but it just doesn't seem to unlock properly. Again, it seems to be related to something making the phone 'slow'. On-screen keypresses in the Lock app don't seem to register with the same speed as before 6.1. I can tap a couple of them and not see anything on the screen, then they all run through (showing the screen buttons getting pressed).

My Xv6800 Verizon Does The Same Thing. I Push The Green Hard Button To Answer And It Takes Like 5 Seconds To Answer. It Seems To Happen More When I Have Programs Like Internet Explorer Up, But There Is Still Plenty Of Memory So I Cant See Why It Would Be So Slow. Its Just Frustrating Because Sometimes It Takes So Long The Call Goes To Voicemail And Nobody (fiancee Included) Believes Me! Any Help From Anyone?

fyi... i use an auto close program so when I close an application it really closes. I don't have the slow response or ability to not answer within 5 secs, etc. maybe it is a low memory issue you are experiencing. I don't lock my phone so that may be it too. Sorry I'm not much help here.

ygohome said:
fyi... i use an auto close program so when I close an application it really closes. I don't have the slow response or ability to not answer within 5 secs, etc. maybe it is a low memory issue you are experiencing. I don't lock my phone so that may be it too. Sorry I'm not much help here.
Click to expand...
Click to collapse
No, it's definitely not a low memory issue. It's doing this fresh after a reboot having had no other apps even started.

HELP NEEDED!!! No Sound whatsoever

Hello,
i seriously need help.
Until this morning, my X1 worked. Over the last few days I was playing around a bit with various TF3D options, etc. I should note that I did not touch the ROM.
Then suddenly my phone gave no sound anymore.
No audible resonse to a stilus click on the screen.
No sound from FM radio.
No sound from phone (neither ring nor can I hear the caller).
(Vibra alarm works when activated though)
When switching to speakerphone I hear a very soft static crackle when doing the switch. Just as if the speaker is turned on. But then - no sound at all.
No microphone function on phone (caller cannot hear me).
No sound via headphones on phone.
No sound via headphones on MP3 playback.
Everything else appart from sound works. Even the phone can make a connection when calling - you just hear nothing.
I tried a soft reset. Nothing - still no sound.
Then I tried a hard reset:
Obviously the hardware of my speaker is ok. Because when I make a hard reset, there is the "pling" sound to inform me, that I should calibrate my screen.
Then there is another "pling" when the message appear, asking if I want to get the automatic provider settings updated.
But afterwards - no sound at all in the whole phone.
Then I went to update the ROM, thinking I might have (no idea how, but you never know) done something to audio drivers. I replaced my German T-Mobile ROM with the prepared German ROM without branding from this thread:
http://forum.xda-developers.com/showthread.php?t=446070
But still - same result as above.
Anyone got any idea?

Really nobody having any helpful comment?

did you try to change the radio??

I flashed a whole new ROM - same problem persists.
Besides: It´s not a Radio problem because system sounds and MP3 playback don't have any sound either.

Stating the obvious
Sorry to state the obvious but it sounds like the connection or the speaker module has gone. Have you recently tried the head phones on the X1? please see below link for a possible reason.
http://forum.xda-developers.com/showthread.php?t=282553
excersise your right to return
Regards,
Creamy-Goodness

Hello Creamy-Goodness,
thanks for you input.
If there was somewhere a hardware switch for sound output to speaker or headphones (which I doubt) that is stuck, it would not explain why I have neither sound in speaker NOR headphones. (One would assume that depending on the position of the switch at least one of the two should work.)
Apart from that I only tried the headphones to troubleshoot the problem after I found out there was no sound.
Nevertheless interesting, that this happens to other devices.
Speaker module cannot have gone either. There is an audible system sound from speaker right after hard reset to inform me that I need to calibrate the screen - but no sound anymore afterwards.
I will try to have the device swapped next week.

reg. sound issue
I'm suffering from the same problem here.
it only freggin vibrates.

TheMobilist said:
I flashed a whole new ROM - same problem persists.
Click to expand...
Click to collapse
Usually there is a simple fix which involves replacing a DLL, but not in this case of course - unless that ROM includes the bad DLL. I seem to remember it was a problem which occured after installing TF3D, but I couldn't find anything when searching just now.
It might be worth you checking the ear-speaker sound (make a phone call), as there is always the possibility that sound is being re-directed or intercepted (by something like Troca2). Check what programs and services are running.
Tests should be done with a known-to-work-fine-ROM of course.

Okay, I finally got the original ROM to flash the X1 back.
And strangely - when after one week of not using it I turned it on again to flash the phone, I got my sound back.
I have absolutely no idea what happened and why, but I am glad that I do not have to send it back.
@k_ash82
What I did is:
Turned my X1 off (not just stand-by), really off.
Waited one week.
Switched it on again.
I had my sound back.
No idea why, but maybe that works for you as well?
Just try it and please post your experience.

It would be very kind of you to share the german t-mobile stock rom with the community . Perhaps it could be added to "Xperia ROM and Guides" Thread, too.

I have no sound sometimes with this rom
http://forum.xda-developers.com/showthread.php?t=460190.
After switch off and turn on the phone again the sound is back.
Karsten

i have original sony rom (no branding) and also the same problems
no sound after a while (sometimes when phone goes in standby, sometimes just without a reason)
cannot play any sound in no application (media player,core player,etc) also the phone ringing or sms sound is off.
but the most annoying thing is, i can make a call, the call goes through, but I can hear nothing from the called person.
sometimes it works when i switch of the phone and restart, but sometimes I have to do 4 or 5 restarts.
the phone is now 1 week old, an I haven't installed Touch3D or anything like that, because I made hardreset and left the original configuration on factory settings, just to make sure, that it's no software error.
anyone got a solve for this problem actually?
if I ask google, there are many people with this problem, but no solve found till now

i have an issue with the speaker too but not exactly the same as the one described above.
my speaker still plays sound but it is about 10% of the original volume when it is already set to loudest (you have to put your ear right next to the speaker to hear the sound)
after i re-flashed the rom, it worked normally for about half a day until the problem returned
can anyone please help??
i keep missing my calls ><
thanks

this is a well known issue on some X1 phones ! you cant fix this with any software-update because it is hardware related. some x1 phones have it like every 2 weeks, others 3-4 times a day. most of the time you can just reset your phone but this is not a solution.
you have to send it back to SE in exchange for a new one.
i called my provider (o2) and they delivered a new x1 _on the next day_ in exchange (they have a 48 hrs delivery/pickup/return service).
the new phone works just fine !
- QuadWord

speakerphone works, ringer doesn't?

i have a mogul that's going on 2+ years of use and is slowly falling apart. the most recent issue is that it seems like the audible ringer is out...incoming calls display on the screen and vibrate if i have it set to vibrate but if set to audible, no sound is made. i thought it used the same speaker as the speaker phone to make the rings but speaker phone still works ok.
soft reset does not bring the ringer back. also, the phone also seems to set itself to silent by itself often. right now, the only way i can tell if a call is coming in is to see the screen light up or set it to vibrate.
should i be looking for a software problem or is this another hardware piece that has gone out?

Try this before you give up
Have you upgraded the ROM lately?.. Not sure if this applies to you but my early attempts resulted in the same situation you are in. I "cured" it by tweaking the software additions so it must have been files that didn't play well together. Try loading a new rom with just basics to test it included or if you haven't done this before, just do a hard reset and see if the sounds work again as you may have added incompatible software. Removing the programs won't work if this is the case, only the hard reset.
hope this helps you...

[Q] Multiple sound related issues (call + backspeaker)

Hi there XDA!
I've been searching and searching to try to find a fix for these issues, without luck. So in my desperation i turn to you.
First issue:
When I call or receive a call, I can hear my own voice and my own sounds without any issues. However - the person calling or being called can't hear anything from my end.
Microphone loops back to front-speaker?
SOLVED!
No idea how the issue was solved, but somehow it now works as per usual
Second issue:
Back speaker doesn't work. Considering headset and bluetooth headset works, I've been thinking that considering its a mechanical function that registers if a headset is plugged in, this is stuck.
Could it be any other issues?

mrtnz said:
Hi there XDA!
I've been searching and searching to try to find a fix for these issues, without luck. So in my desperation i turn to you.
First issue:
When I call or receive a call, I can hear my own voice and my own sounds without any issues. However - the person calling or being called can't hear anything from my end.
Microphone loops back to front-speaker?
Second issue:
Back speaker doesn't work. Considering headset and bluetooth headset works, I've been thinking that considering its a mechanical function that registers if a headset is plugged in, this is stuck.
Could it be any other issues?
Click to expand...
Click to collapse
Sounds to me like you need to send it back for repair

For some reason the "loopback"-issue sorted itself out. No idea what I actually did, but somehow it now works
sergioiacobucci said:
Sounds to me like you need to send it back for repair
Click to expand...
Click to collapse
Yup, been thinking about it. Just wanted to see if anyone else have had similar back/loud-speaker issues.

I have the same problem with my omnia 7. About two days ago, I completely lost the ring, alarm, message, game sounds. If I plug in a headset, the sounds are there.
And just today I experienced the microphone loopback issue the first time. I turn of the phone, remove the battery for a minute, insert it back and turn on the phone. The loopback issue was gone. May be it would have gone by itself if I waited but I was pissed of because the phone already lost all other sounds.
I was in and out of meetings and plane flights the day before I recognize the sounds are lost. So I switched the airplane mode on and of couple times, and switch between ring and vibrate numerous times. I wonder if that could have triggerred this problem.
I wonder if a hard reset or poking the headphone slot could resolve this problem.
So i have no solution yet, and hope someone will come up with a solution.
Thanks

Problem Solved
I was playing with some diagnostic codes from a website I found on the internet, I noticed there is a "Melody Test\Test External and Internal Speaker" which you can access by typing *#0289# while inside the diagnostic mode. While inside this melody test application I pressed the option 1. Speaker [L-R] ON and option 2. Receiver ON. I dont know which option did it but suddenly a ring tone started coming from the speaker.
I closed the diagnostic app and return to the main menu and now my ringtones, game sounds start working. Hopefully this will be a real solution not a temporary one.
Note:if it not listed in the app list, to get in to the diagnostic mode press ##634# from the phone pad.
Also note: I tried to post the link of the page which contains all the diagnostic codes of omnia but the xda forum would not allow me to post a link outside because I am a new user. The page i found was on wp7forum website

yigitu said:
I was playing with some diagnostic codes from a website I found on the internet, I noticed there is a "Melody Test\Test External and Internal Speaker" which you can access by typing *#0289# while inside the diagnostic mode. While inside this melody test application I pressed the option 1. Speaker [L-R] ON and option 2. Receiver ON. I dont know which option did it but suddenly a ring tone started coming from the speaker.
I closed the diagnostic app and return to the main menu and now my ringtones, game sounds start working. Hopefully this will be a real solution not a temporary one.
Note:if it not listed in the app list, to get in to the diagnostic mode press ##634# from the phone pad.
Also note: I tried to post the link of the page which contains all the diagnostic codes of omnia but the xda forum would not allow me to post a link outside because I am a new user. The page i found was on wp7forum website
Click to expand...
Click to collapse
Good suggestion! Although, from what I can hear, that re-routes all music and such to the front speaker ("ear piece")?

I guess you are right. And also after a soft reset the sounds are gone again. Bummer
mrtnz said:
Good suggestion! Although, from what I can hear, that re-routes all music and such to the front speaker ("ear piece")?
Click to expand...
Click to collapse

Update! Now it is working
Hi all,
For the last couple of days I have been searching and reading eveything I could find. And today I messed around with the sound diagnostics tool, plugged in and out a headphone jack probably hundred times but nothing worked. So I gave up. But i forgat to turn off the Music that was playing on the background while i was messing with the phone so that if it started working i would know.
My phone was in my pants pocket, and while i was hanging my pants, the phone slipped and fell on the carpet. And suddenly a loud music started playing. The music i set to play before. And now everything is working fine, all sounds. Even after soft reset.
So maybe it was the stuck headphone slot after all, i dont know.
But now i am afraid the sounds will go again if i drop it again.

Had the same problem... wife said no ringtone. Due to the poor positioning of the power button and volume rocker on opposite sides of the phone, she had gradually turned the volume down, one point by one.
Think simple faults first!

LenAsh said:
Had the same problem... wife said no ringtone. Due to the poor positioning of the power button and volume rocker on opposite sides of the phone, she had gradually turned the volume down, one point by one.
Think simple faults first!
Click to expand...
Click to collapse
I really wish my problem was that simple. There is something wrong with my back speaker. Some loose connection I guess.
Every now and then I realize the ring tones (and other sounds) are not working. And when I tap around where the back speaker is (back of the phone, top right) strongly with my fingertip several times, the sound is back again. Everyday I have this loop at least 10 times.