Related
Hi,
Is there anything that can be done to improve the mic volume when on speaker phone - I have had complaints when more than a foot or so away that people can't hear me.
I have the phone open on my desk most of the time and am just trying to work out the best way to deal with calls as they come in. At the moment unplugging the USB and then flipping the screen and then trying to answer the call seems a bit ham fisted and I keep on loosing calls
I personally never use my MDA Pro as a conventional phone. I find it too bulky. My own method is to always use a bluetooth headset.
If I was in your situation, I would have the Universal open on my desk, with the bluetooth headset lying beside it. When the phone rings, simply put on the bluetooth headset,press the call receive button on it, and away you go.
You don't really need to flip the screen, just close it and then use the green button to answer the call. Will work fine with the USB connected if you don't mind people looking at you strangely.
Hi Guys,
Thanks for the responses.
I don't have a headset so haven't gone down that route yet. Will they work with Skype and VOIP software etc on the phone?
As for closing and then picking up, I'm wondering if the phone has a problem because I have tried this a couple of times and have lost the calls although I am generally unplugging the USB, closing the phone and then answering - have only had the phone a couple of days so still getting the hang of it.
Hmmm....can it be used when in pda mode to answer and make calls... I have tried this, but I think either my machine's mic & speakers dont work on the inside (screen side) of the clamshell, the other person on the line can't hear, and I hear their voice (distantly), which means it is coming out of the back of the screen, not the front. Its either that or the device just isnt designed to work in this orientation.
Has anyone else tried recieving or making calls with the screen facing out in portrait mode?
Re the Bluetooth headset answering method, great idea, I do this, but I have found that sometimes my o2 blue headset loses the pairing when I press the answer call button, so I lose the call anyway.
Can anyone tell us how it should work, will the recent rom upgrade fix this, is there even a mic and speaker on the inside lid?
Can anyone tell us how it should work, will the recent rom upgrade fix this, is there even a mic and speaker on the inside lid?
Click to expand...
Click to collapse
The Mic is right next to the power button, so it is as close to your mouth when in PDA mode or closed. Also There are two speakers on the hinged lid, in PDA mode it's the slightly recessed oval shape 10mm from the top dead centre.
I've never discovered a software method of disabling this speaker. Possibly a hardware fault? Might be worth discussing with your handset provider
Hi, can anyone advise as to why I lose the all sounds on an Orange Branded M3100 phone, other that Microsoft voice command 1.6 no other software has been installed! The details of the ROM are as follows
Operator Version: 14.123.1.614
ROM Version: 1.23.61.4
ROM Date: 07/13/06
Radio Version: 1.06.00.00
Protocol Version: 32.37.7010.01H
Here what happens no sound on the phone, reset the phone sound is now back, after a while, don’t know how long but the sound disappears, you get no ringing sound, menu click sounds nothing, reset the phone again and all is back, so it would suggest that it’s not a hardware failure but a software failure, how can I stop the orange branding installing itself after a cold reset in case something there is causing the problem, has anyone else came across this problem?
This is a brand new phone only received it Friday, does it need to go back?
Kind Regards
Dogo
I've recently noticed on my 8525 too, after a while it seems to just go on silent but the setting isn't changed it still set to on and no sound comes out of the phone no matter what program is used.
Phew, I thought it was just me..
I have noticed it may be something to do with the Bluetooth ear piece, although it always seems to happen when I have left the phone a while. and never when I try to check for the problem
To isolate whether this is hard or software you could try doing a full backup. Do a hard reset and let the device run for as long as it would normally take to show the problem, without any additional software. But do run wifi and power intensive applications to warm up the device - as this can cause internal connector problems.
If the problem is gone, this will tend towards a software problem although not an absolute guarantee. There are some issues that are related to both soft and hardware!! For example the screen fading to white issue can be caused by running (power intense) software that makes the device warm and that in turn causes pressure to be put on the screen.
A final thought, the speaker connection block is next to the stylus tip. There have been cases of the inserting and removing of the stylus causing the connector to become loose. This can cause intermittent sound or no sound at all. The warranty voiding fix is easy. Remove back and check connection is tight. No further dismantling needed. Ensure camera toggle arm is engaged before putting screws back in. (Rear Speaker)
The front speaker can also have issues. has spring contacts that can become slack - poor contact with m/board. There is a thread on checking this.
Mike
No Sound, not a Stylus issue
8525, ms voice dial 1.6,
HTweakC 2.0,
SBP Mobile Shell 1.0.0 build 2632.
ROM 1.34.502.1
radio 1.16.00.00
This has been happening about a week, nothing new installed. On Saturday I missed 12 calls because it was "auto-muted" nothing was on mute, just no ring sounds or anything else. I thought it might be some setting, I suspected that it didn't come back after I had set on vibrate for a meeting, so I went through everything, looks good. had to soft reset for audio to come back. Happened again Yesterday morning after being on charger, had to soft reset, happened again this morning after being on charger, had to soft reset. I'm suspicious of the charge ciruits, the phone was placed on a night-stand and I checked to make sure sound was working AFTER i plugged the charger in (i am an on-call engineer for hospitals) when I got up this AM the first thing I checked was the sound, no sound. Had to do a soft reset and sound is fine.
THIS IS VERY, VERY, VERY troubling.
i cant say that my sound has been "loose"
thefunkygibbon said:
i cant say that my sound has been "loose"
Click to expand...
Click to collapse
yep, I agree. My keyboard slider might be loose, but never had problems with the sound.
No sound - possible solutions
I too have had the no sound problem, but I also have a solution (well it seems to work for me and a few other people I know)
I have found that if I have more than about 800 sms messages on the phone (combined count across inbox, sent items, deleted etc...) my phone will decide sometimes to stop making any sounds.
Other symptoms include thew screen not going back to the background when problems are "closed" (well press the X button), sometimes not changing from portrait to landscape.
Hitting the reset key temporarily fixes the problem, but it strike again at any time...
I have seen this on both the official UK orange firmwares
As a side note, more than about 1000 sms messages and 5 unread sms messages and the phone will lock up about 10 seconds after the phone boots up. You have to be quick when the phone boots to go in to the sms inbox and delete 1 message before the phone locks up. This can be a bit tricky but i have done it a few times
from readingmany related threads, it looks like there are several causes for this issue. for me, it was definitely microsoft voice command 1.5 and 1.6. I turned off any notifications from voice command and my problem went away. no calendar voice announcements, no callerid, no bluetooth routing announcements, etc. voice command simply doesn't give up control of the audio sometimes, and it appears to occur most when it wakes up and announces something.
All I use voice command for now is voicedial. try that a while and see if you are fixed.
1.5 was worse, but 1.6 does it too.
good luck!
wes
saga continues
It did it again, twice in one day. Picked up the phone, (it had been resting on the table for several hours). No sound, I tested by placing a call and turning speaker on.. this works! So the speaker (rear) is fine as well as the front (ear).
After I heard the speaker on speaker phone I tried hearing the dial tones or other sounds, none. No incoming ring.
Device and phone volume on FULL
Turn volume off, vibrate, on, off on, and from phone screen turn to vibrate then back to sound
Vibrate still works for inbound calls
Turn voice command off and on
Go to phone (in settings and play the ring I've chosen) and suddenly it’s working again?
I'll try the turning all but phone options in voice command to no-notify. But to tell you straight, this is silly, one more day of this and it's probably (unfortuately) crackberry city for me. I simply can't have a phone that doesn't ring. I guess some ittertation of an O2 would do.. but I'm not too keen on plopping down another 5bills....
any ideas?
labrati said:
It did it again, twice in one day. Picked up the phone, (it had been resting on the table for several hours). No sound, I tested by placing a call and turning speaker on.. this works! So the speaker (rear) is fine as well as the front (ear).
After I heard the speaker on speaker phone I tried hearing the dial tones or other sounds, none. No incoming ring.
Device and phone volume on FULL
Turn volume off, vibrate, on, off on, and from phone screen turn to vibrate then back to sound
Vibrate still works for inbound calls
Turn voice command off and on
Go to phone (in settings and play the ring I've chosen) and suddenly it’s working again?
I'll try the turning all but phone options in voice command to no-notify. But to tell you straight, this is silly, one more day of this and it's probably (unfortuately) crackberry city for me. I simply can't have a phone that doesn't ring. I guess some ittertation of an O2 would do.. but I'm not too keen on plopping down another 5bills....
any ideas?
Click to expand...
Click to collapse
I have just read your last two posts. I am wondering whether you are saying you have a sound/ringer problem OR whether you mean the phone sometimes crashes and therefore does not ring (i.e. you then need a soft reset) and sometimes you discover you've missed a call but never heard it ring.
If the above is true then I think you need to look for the solutions for avoiding hangs/freezing. I can guide you to these or a search will show them. It certainly does not appear that you have any physical problem with the speaker/earpieces.
Mike
dogo said:
Phew , I thought it was just me..
I have noticed it may be something to do with the Bluetooth ear piece, although it always seems to happen when I have left the phone a while. and never when I try to check for the problem
Click to expand...
Click to collapse
Hi, I never had a sound issue untill I started usin my HT820's, but have noticed a few times lately that my device sounds arent working, (I dont mean always through to the bluetooth headset) and I just power off/on the device, I dont get that many calls, so I havent missed any, and wasnt sure if it was rom or bluetooth related for sure, but I do usually leave my bluetooth on, just not always the headsets, it also doesnt happen a whole lot.
Loose connector
I'm not sure if this will help anyone, but i was losing sound on my 8525. I had dropped my phone twice and the rear speaker connection had gotten loose so i opened it up following the directions at http://www.howardforums.com/showthread.php?t=1152710&page=1&pp=15
and now i have sound again.
Continued Issues
Mike, thanks, the issue isn't with the phone locking up at all, it's been very stable, I think I've soft-reset probably 3 times in two months.
The phone literally will stop emitting any sounds. I can still hear if I place a call and if I place that call on speaker phone it's fine. However if you call the phone, try to play an audio file, etc there is no sound that emits from the device.
It did it AGAIN today, I tested, was able to place a call and put it on speaker and called it with my other phone, the pop up screen announcing the inbound call came up and everything else on the phone worked as it should (except no ring). I then went to settings phone and hit ok (top right of screen). BAM.. sound was working on the device again, inbound calls ring, able to play audio etc.
I did note one other possible anomaly, I have my PTT mapped to initiate voice command, when trying to use this I was unable to initiate voice command. After going to phone and pressing OK, voice command started working again. W/O voice command I'm sunk, I have 500+ contacts.
I placed a call to AT&T and I'm back on the "chronic retention" list.. ughhh.. I went through 8 treo's last time. I don't want another basket of refurbs to deal with, I like WM so much better than previous interfaces.. any ideas are very, very, very welcome.
-mike
More information
This morning, the sound was gone again, but I went into settings and started playing to see what else might induce it to work again, I tried voice command again, disabled and re-enabled, that didn't work.
I then went into sounds and that didn't work, went into Today, and Buttons neither of those worked, but when I went into input (didn't do anything, just opened it and closed it) sound started working again.
Hopefully, none of you guys have a newer ROM with the loud startup animation and attempted to turn down that volume via the registry as outlined in the wiki. Unfortunately, doing that also lowers the speaker volume so I just disabled the animation instead. Phone and bluetooth sounds fine but mp3 and everything else were also lowered to a whatever level depending on the startupanimation volume you set.
update
It did it to me again yesterday, this time only going to settings phone and pressing OK would make sound come back.
Today, the phone refused to dial or emit any sound. Would not come back after soft reset (would not dial, no sound) had to do a hard-reset (removed battery). After first soft reset a windows came up to advise that mobile voice command couldn't start...
For a darn near $500.00 phone this is pretty sad. Love the phone but gee whiz...
Daily occurance
Well, it does it every single day at least once a day, and I've noticed the phone has slowed a lot, sometimes during SMS or email the cursor goes away or I have to wait 20-30 seconds for words to complete typing after I've finished. I guess I'll get my refurb next week. Perhaps go back to palm.. dunno...
possible fix?
I turned OFF the SMS message sounds and it seems to be working w/o losing sounds again! I'll let it run for a couple of days and see if this is the deal, but I now have no audio announcement for ActiveSync, POP email, SMS, or MMS. I do have audio/vib for missed calls. Anyway, it's been up and running fine all day. Good Grief.
no fix in sight
On hold with ATT right now for another phone. It did it again today at about 10AM. Strange, it may be time sequential, but it didn't do it at all yesterday.. it was great to have the phone ring.
I upgraded my XV6800 to 6.1 using the official upgrade. It's giving me trouble answering calls. When a call comes in I see the notification but when I try to press the Green phone button or the left soft button labeled 'Answer' it doesn't do it! It's like the keys are slow or something. When I use the soft button is DOES flash the soft button label like it recognized the button press. But it does not answer the call! I've had this happen at least a dozen times now so I know it's not just me fumbling with the keys. 9 times of of 10 I can't answer a call!
I've tried hard resetting the device and the symptom persists. I've tried using it without the microSD card loaded. Still the same trouble.
Has anyone else seen this? Or can you recommend a solution?
so your saying it doesn't show "connected"?
I had something similar to what your describing but it would show as "connected" on my phone. I couldn't hear anything when I'd answer. I realized after several attempts it was that the phone was paired to my cars bluetooth... I was trying to dial my phone as I was walking away from my car but I was still within 30 ft of the car... so all speaker and microphone was still being redirected to the cars system. lol. Same can happen with a bluetooth headset where the conversation (speaker/mic) is redirected to the headset that may be in your pocket or on the kitchen counter. But it would at least show as "connected" on the phone.
I feel stupid/foolish for shareing that experience but figured just maybe its what your experiencing.
Thanks,
Ben
*edit: by the way... when I had the 6.1 vzw upgrade I had no problem placeing and receiving calls, with the exception of the "user error" I described above. You could always try rolling back to 6.0 and upgrade again. Did you install any other new software after the upgrade to 6.1?
I have been experiencing something similar. PPC 6800 (not Verizon) with 6.0. When phone is locked and call comes in, can’t answer with the button or with BT. 6800 keeps ringing long after caller goes to voice mail. The only way to escape is soft reset. I’m running the original ROM & Radio that came with the 6800.
ygohome said:
so your saying it doesn't show "connected"?
I had something similar to what your describing but it would show as "connected" on my phone. I couldn't hear anything when I'd answer. I realized after several attempts it was that the phone was paired to my cars bluetooth... I was trying to dial my phone as I was walking away from my car but I was still within 30 ft of the car... so all speaker and microphone was still being redirected to the cars system. lol. Same can happen with a bluetooth headset where the conversation (speaker/mic) is redirected to the headset that may be in your pocket or on the kitchen counter. But it would at least show as "connected" on the phone.
Click to expand...
Click to collapse
Nope, never shows connected. It's like the UI has gotten hung somewhere and isn't passing control over to the phone app.
No bluetooth pairings have ever been done to this phone, not before the upgrade and certainly none since. BT isn't even enabled.
Tim may be on to something regarding the lock situation. I've found the lock method a lot less friendly than before 6.1. Can't quite pin it down but it just doesn't seem to unlock properly. Again, it seems to be related to something making the phone 'slow'. On-screen keypresses in the Lock app don't seem to register with the same speed as before 6.1. I can tap a couple of them and not see anything on the screen, then they all run through (showing the screen buttons getting pressed).
My Xv6800 Verizon Does The Same Thing. I Push The Green Hard Button To Answer And It Takes Like 5 Seconds To Answer. It Seems To Happen More When I Have Programs Like Internet Explorer Up, But There Is Still Plenty Of Memory So I Cant See Why It Would Be So Slow. Its Just Frustrating Because Sometimes It Takes So Long The Call Goes To Voicemail And Nobody (fiancee Included) Believes Me! Any Help From Anyone?
fyi... i use an auto close program so when I close an application it really closes. I don't have the slow response or ability to not answer within 5 secs, etc. maybe it is a low memory issue you are experiencing. I don't lock my phone so that may be it too. Sorry I'm not much help here.
ygohome said:
fyi... i use an auto close program so when I close an application it really closes. I don't have the slow response or ability to not answer within 5 secs, etc. maybe it is a low memory issue you are experiencing. I don't lock my phone so that may be it too. Sorry I'm not much help here.
Click to expand...
Click to collapse
No, it's definitely not a low memory issue. It's doing this fresh after a reboot having had no other apps even started.
Ok so its happened twice today. I was calling someone and it showed it was dialing and connected but i didnt have any sound from the ear speaker or the speaker phone. The 2nd time it happended it apparantly went to voice mail but i didnt hear anything until the voicemail said that i need to leave a longer message. Has anyone else had this problem?
Once connected hold the volume rocker on the side of the phone all the way up, aside from that I have no idea.
yea its wierd i know, i've called my wifes phone 10 times trying to replicate it but cant. but this morning it happened twice within 1 hour. i had to call back and then it seemed to work fine. hopefully its just tmobile being crappy and not my phone.
This is just IMO so there is no fact to what I am going to say. Myself, I think it is a HTC thing. My G1 did that all the time but when I got me a Cliq, I never had that issue again. Now that I have the N1 I have encountered this same problem again. It tends to happen more if you are in an area where is it Edge/GPRS.
predator290 said:
Ok so its happened twice today. I was calling someone and it showed it was dialing and connected but i didnt have any sound from the ear speaker or the speaker phone. The 2nd time it happended it apparantly went to voice mail but i didnt hear anything until the voicemail said that i need to leave a longer message. Has anyone else had this problem?
Click to expand...
Click to collapse
I have experienced similar issues....For instance, I called someone today, and I couldn't hear them, it was weird...anyway, I got someones voice mail while calling them and it kept saying it could not hear me to record the message, LOL! I am striking it up to no being familiar enough with the phone or maybe my face hit the hold button or something on the screen, but I found it all strange. It's quite possible there is a bug or something although the touch screen can sometimes be touched by your face or whatever and put the call on hold by accident, etc. etc. Take a look at the on screen options once you make a call, there are many options including a hold button in the upper left hand corner which can easily be touched by your face, ear etc.
this is what the proximity sensor is for. it turns of the screen when it comes near your face.
Hi there XDA!
I've been searching and searching to try to find a fix for these issues, without luck. So in my desperation i turn to you.
First issue:
When I call or receive a call, I can hear my own voice and my own sounds without any issues. However - the person calling or being called can't hear anything from my end.
Microphone loops back to front-speaker?
SOLVED!
No idea how the issue was solved, but somehow it now works as per usual
Second issue:
Back speaker doesn't work. Considering headset and bluetooth headset works, I've been thinking that considering its a mechanical function that registers if a headset is plugged in, this is stuck.
Could it be any other issues?
mrtnz said:
Hi there XDA!
I've been searching and searching to try to find a fix for these issues, without luck. So in my desperation i turn to you.
First issue:
When I call or receive a call, I can hear my own voice and my own sounds without any issues. However - the person calling or being called can't hear anything from my end.
Microphone loops back to front-speaker?
Second issue:
Back speaker doesn't work. Considering headset and bluetooth headset works, I've been thinking that considering its a mechanical function that registers if a headset is plugged in, this is stuck.
Could it be any other issues?
Click to expand...
Click to collapse
Sounds to me like you need to send it back for repair
For some reason the "loopback"-issue sorted itself out. No idea what I actually did, but somehow it now works
sergioiacobucci said:
Sounds to me like you need to send it back for repair
Click to expand...
Click to collapse
Yup, been thinking about it. Just wanted to see if anyone else have had similar back/loud-speaker issues.
I have the same problem with my omnia 7. About two days ago, I completely lost the ring, alarm, message, game sounds. If I plug in a headset, the sounds are there.
And just today I experienced the microphone loopback issue the first time. I turn of the phone, remove the battery for a minute, insert it back and turn on the phone. The loopback issue was gone. May be it would have gone by itself if I waited but I was pissed of because the phone already lost all other sounds.
I was in and out of meetings and plane flights the day before I recognize the sounds are lost. So I switched the airplane mode on and of couple times, and switch between ring and vibrate numerous times. I wonder if that could have triggerred this problem.
I wonder if a hard reset or poking the headphone slot could resolve this problem.
So i have no solution yet, and hope someone will come up with a solution.
Thanks
Problem Solved
I was playing with some diagnostic codes from a website I found on the internet, I noticed there is a "Melody Test\Test External and Internal Speaker" which you can access by typing *#0289# while inside the diagnostic mode. While inside this melody test application I pressed the option 1. Speaker [L-R] ON and option 2. Receiver ON. I dont know which option did it but suddenly a ring tone started coming from the speaker.
I closed the diagnostic app and return to the main menu and now my ringtones, game sounds start working. Hopefully this will be a real solution not a temporary one.
Note:if it not listed in the app list, to get in to the diagnostic mode press ##634# from the phone pad.
Also note: I tried to post the link of the page which contains all the diagnostic codes of omnia but the xda forum would not allow me to post a link outside because I am a new user. The page i found was on wp7forum website
yigitu said:
I was playing with some diagnostic codes from a website I found on the internet, I noticed there is a "Melody Test\Test External and Internal Speaker" which you can access by typing *#0289# while inside the diagnostic mode. While inside this melody test application I pressed the option 1. Speaker [L-R] ON and option 2. Receiver ON. I dont know which option did it but suddenly a ring tone started coming from the speaker.
I closed the diagnostic app and return to the main menu and now my ringtones, game sounds start working. Hopefully this will be a real solution not a temporary one.
Note:if it not listed in the app list, to get in to the diagnostic mode press ##634# from the phone pad.
Also note: I tried to post the link of the page which contains all the diagnostic codes of omnia but the xda forum would not allow me to post a link outside because I am a new user. The page i found was on wp7forum website
Click to expand...
Click to collapse
Good suggestion! Although, from what I can hear, that re-routes all music and such to the front speaker ("ear piece")?
I guess you are right. And also after a soft reset the sounds are gone again. Bummer
mrtnz said:
Good suggestion! Although, from what I can hear, that re-routes all music and such to the front speaker ("ear piece")?
Click to expand...
Click to collapse
Update! Now it is working
Hi all,
For the last couple of days I have been searching and reading eveything I could find. And today I messed around with the sound diagnostics tool, plugged in and out a headphone jack probably hundred times but nothing worked. So I gave up. But i forgat to turn off the Music that was playing on the background while i was messing with the phone so that if it started working i would know.
My phone was in my pants pocket, and while i was hanging my pants, the phone slipped and fell on the carpet. And suddenly a loud music started playing. The music i set to play before. And now everything is working fine, all sounds. Even after soft reset.
So maybe it was the stuck headphone slot after all, i dont know.
But now i am afraid the sounds will go again if i drop it again.
Had the same problem... wife said no ringtone. Due to the poor positioning of the power button and volume rocker on opposite sides of the phone, she had gradually turned the volume down, one point by one.
Think simple faults first!
LenAsh said:
Had the same problem... wife said no ringtone. Due to the poor positioning of the power button and volume rocker on opposite sides of the phone, she had gradually turned the volume down, one point by one.
Think simple faults first!
Click to expand...
Click to collapse
I really wish my problem was that simple. There is something wrong with my back speaker. Some loose connection I guess.
Every now and then I realize the ring tones (and other sounds) are not working. And when I tap around where the back speaker is (back of the phone, top right) strongly with my fingertip several times, the sound is back again. Everyday I have this loop at least 10 times.