Hello guys, I dropped my precious DHD couple of days ago. It left a small mark on the body and now I see 2-3 small spots under the display. They look a bit like dead pixels or maybe it's just dust under the screen. I see them only on bright wallpapers etc.
Any idea if the fall can be responsible for this? I didn't notice them until 2 days after so it might not be related.
How can I check if it is dust or dead pixels?
Thank you in advance!
It could be related, screens are sensitive. Dead pixels will always stay one colour or black, might be worth trying one of the dead pixel check tools from the market and see if they are always black then. These apps will just show a series of bright colour images, it'll probably be clear enough if they are dead then.
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Hello everyone,
I just booted up my Hero, and I noticed more than 6 dead pixels.
I used these unstuck applications but didn't seem to work...
They only appear when in black, so they ain't that big of an issue but do you think I should send it for repair?
Thanks
Definitely.
I'd send back a 1920x1200 PC screen for less than 6 faulty pixels... it's completely unacceptable for a 320x480 screen.
Dead pixels won't show on a black screen. I'm assuming you mean possibly hot pixels on the boot screen. They're probably specks of dust.
http://forum.xda-developers.com/showthread.php?t=554288
I agree with Switchbitch dead pixels will always been seen the color will be always wrong and not only when its black. still its intresting how dust get up there.
Switchbitch said:
Dead pixels won't show on a black screen. I'm assuming you mean possibly hot pixels on the boot screen. They're probably specks of dust.
http://forum.xda-developers.com/showthread.php?t=554288
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Well no, they appear after boot screen, too. For example in Market/Settings or wherever black color is.
ZenorGR said:
Well no, they appear after boot screen, too. For example in Market/Settings or wherever black color is.
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What color does the dead pixel show is it red??
Yeah I think so. I just tried to shake the phone and it seems that they are gone or whatever. But now I can clearly see a dust piece which is white. So I suppose the gap does exist at least in my phone.
Not annoying but oh well... if it gets filled with them I would need to send it for repair.
Does warranty fill these kind of issues?
I might have the same problem but it is no dust or hot pixel but the space between pixels.
It seems to me the film layer wasn't cut properly in the factory with the result that backlight shines between the dark pixels.
It isn't dust because there is no sidelight to light up dust and the spots are shining very bright white so the light definately comes from the back.
Furthermore my screen fits fine into the casing.
Maybe it is because I always have the brightness at full I notice it more than others. When I run Spark in classic mode or Draw! you get a complely black screen to test it... a pixel-test program is an option also.
I noticed it in the beginning when 3 positive-dead pixels where so very small they could not be hot pixels. Now, one month after the begin of use it has grown to about 9 of them but they are so very very small that I am not going to make a hassle about it.
Hi guys.
I'm interested to know whether Hero sets from overseas are experiencing this problem. apparently, users who bought it in Singapore (where i live) have this problem, and it's pretty widespread.
just curious to see if the problem is limited to Singapore or it affects other territories as well
Hi. I have T-mobile G2 in UK and I also have dead Pixels. As Fact I know people have this problem and It's not rare. I didn't send it back cos I Can live with it but i know people who sent it few times and still have received with dead pixels. Sad but its true.
i got 1 tiny little bright one.
annoying at first but i forgot about it after a couple of days. theres more important things in life to worry about. besides, most bright pixels right themselves after a few days/months...
i'd live with one or two dead pixels myself, but people have reported up to 8 dead/bright pixels, so it's kinda worrying
I do have around 8-10 dead? pixels but you can't notice them. One of them is bright enough to notice on black backgrounds and menus, but you hardly notice the other ones.
It's kind of weird though, they all appeared after 1-2 days of usage.
I have 1 bright pixel after 2 weeks using. The shop don't change the device with one dead pixel. Sad. In Hungary/Europe.
2 bright spots here. they are really tiny tho and i only ever notice it while booting which is not that often. no dead/stuck pixels on my hero *yay*
stuck = bright
sounds like someone needs to create an app for Android, like the apps to fix bright pixels on normal computer monitors, where u select the region on the monitor where the bright pixel is and the app constanly flashes different colors...sometimes rectifies bright pixels after a couple of hours.
i believe some of the bright pixels might well be enclosed dust ...
http://forum.xda-developers.com/showthread.php?t=554288
i have to say that i don't have ONE dead pixel on my screen. It's really great. My past device (xda orbit 2) also had another problem: dust gathering beneath the display. i don't have any issues with the build quality with my htc hero and i'm really picky too.
it's an unbranded german white HTC Hero.
nuumuun said:
i believe some of the bright pixels might well be enclosed dust ...
http://forum.xda-developers.com/showthread.php?t=554288
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If it was dust though, wouldn't we notice an increasing number of bright pixels as the days pass?
ZenorGR said:
If it was dust though, wouldn't we notice an increasing number of bright pixels as the days pass?
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i haven't looked into this myself ... just quoting other people here.
the people in the other thread seem to have come to the conclusion it is dust enclosed in the assembly process. the seal around the displey seems to be quite good ... so no new specks of dust over time
ZenorGR said:
I do have around 8-10 dead? pixels but you can't notice them. One of them is bright enough to notice on black backgrounds and menus, but you hardly notice the other ones.
It's kind of weird though, they all appeared after 1-2 days of usage.
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Me too, I have 8 - 10 dead pixels but it hardly to notice them! you will notice them when boot the device.
Regards
i am not sure if mine is considered dead pixels but when the device boots up, the upper right side seems to be brighter than the rest of the screen (light shining out more from there)
however, once the device is booted up, it is no longer noticeable, maybe becoz the screen is not totally black. the only way thus far i can replicate this is to shutdown and boot it up.
does anyone have this issue?
Yeah, I also got the brighter screen in the upper part of it during boot, I think it is because of the backlight to the device so I don't think it's you really need to worry about.
But concerning the topic, I also experience dead/bright pixels during the boot up, around 3-4. I didn't even notice them during boot before I saw this thread and decided to take a closer look, not that a huge problem for me as i can only see them during the boot, and neither got I the patience to wait for it when it is at service.
first day with my hero from orange france and 1 dead black pixell !! RRRRRR
Use this soft to be able to see more pics dead: --> http://fr.androlib.com/android.application.vidyaworks-oxeye-qqn.aspx
Hi guys!
I'd like ask all of you how often is this problem in Hero series?
I bought one a month ago and it has some stucked pixels, but I heard that the chance of getting even worse phone is bigger, so I decided to keep this one, because these dots are practically invisible during the common work with the phone.
I can see one or two if I set the brightness level to full, but thats my second question- how many of you use brightness on full or you do prefere to keep it on automatic? I discovered that on manual setting the phone loses light sensor function, am I right?
A couple of dead pixels here too... But can only really see them when I boot, so it's ok. So far...
p.s. I use half of the brightness. Full brightness i s great to show off but sucks up too much battery!!!
A few can been on boot on my phone too. Not really a big deal though.
From all opinions I got (plus from the other forums)- here is the statistics:
38 people don't have any/ 34 do have this issue...
Not good for HTC...
Hardly an exhaustive sample! Plus, you're more likely to get "positives" based on the thread title, because it's far more likely that people with dead pixels will read it!
That being said, it is *very* common, and not just on the Hero. You don't need to google for long to find that the iPhone has similar issues.
Regards,
Dave
Yes, you are right, but still.. even those people with this problem are enough evidence that it's something wrong with the quality control. I am not saying that it's happened only to HTC Hero, but it's a big problem in general and I don't agree to give 400+ boxes for getting stucked/dead/bright and so on pixels. This is just kind of thinking, and when the manufactures realize that it would be much painless for us- the clients. It's all about the quality control- in general- monitors, TV's, cameras, laptops...esspecially when the items go above define price. You get it what I mean..there is no room for joking with the clients. Ok, I am gonna change the device- once, twice, three times, but where goes the starting point that has made me convince to buy exactly this model? Nowhere..the same with Iphone, Sony Ericsson, Nokia... We are living in 21st century and the perfection is tide connected with this time..or at least that's my point of view...
The issue is that the yield of 100% "perfect" LCD displays is actually quite low. As this article states (under Quality Control) it is economically prohibitive to throw away otherwise perfectly good LCD panels for the sake of a few dead pixels.
Unfortunately, as it currently stands with LCD manufacturing methods, for us all to be *guaranteed* screens free of any dead pixels, we'd probably have to pay an awful lot more for our devices since many screens would end up having to be thrown away.
Regards,
Dave
Ive got none however I do have a little light leak in the top right of the display
I have 2. But I dont think they're dead pixels but dust that's visible on the black background with booting. Cannot see them at all with normal use.
If they were completely dead pixels it might have been more nasty.
It's in the nature of fabricating lcd displays. And has been a problem for a long time. Anyway, with my Hero I can't be bothered about it.
If you have stuck pixels, try JScreenFix. Its free from the Market. worked for me!
i had alot on my first device.. i traded it in.. this one has 2.. they only show up during booting.. so i guess its not a big deal
I've had a couple of Heros by now:
1. very visible dead pixel (centered in market search field) -> returned
2. Really large gap on top side of display glass -> returned
3. happy until after 3 months suddenly loads of dust appeared below display glass -> returned
4. dead pixel in prominent place -> returned
5. I'm very happy again. hope that dust will stay away from underneath the display glass.
So, my personal record so far: 4/5 Heros are flawed (3/5 Heros on arrival).
That's really sad as it is such a great phone otherwise.
I've posted about this before, if they appear as bright white specks when brightness is up full (such as during the boot animation) then it's dust, not dead or stuck pixels. You can open the phone up and remove them. I've seen it on multiple handsets, turned out to be dust every time.
Switchbitch said:
I've posted about this before, if they appear as bright white specks when brightness is up full (such as during the boot animation) then it's dust, not dead or stuck pixels. You can open the phone up and remove them. I've seen it on multiple handsets, turned out to be dust every time.
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In my case the first pixel was permanently green, while it was a red pixel in the second case, definately not dust. (I think these are correctly called hot pixels, not dead ones.)
i hab a dead pixel on the first day after i bought it. But i went to the T-Mobile shop immediatly and they changed my hero with a new one without any problems! With my "second" Hero i dont have any Problems till now. Seems like there are 2 generations of displays!
*edit*
my dead pixel was near the upper left corner and it was totally white. actually you could only see it if the rest of the screen was red or black. but as it was a mistake i changed my hero anyway!
Hi, I'm new to these forums and this is my first post. Been gleaning loads of top info for my Leo for the last 2 months and i have to say this place is fantastic.
Today I've noticed a problem witht he screen of my HD2. It may have been ther form day one but i have about 20 dead pixels in the top right corner of my screen. These never show up unless your in fullscreen with a light background. I've never once dropped ir mishandled it so I'm thinking its been there since day one.
I've linked to two hig res pics of the problem. Should i return this as faulty or have it repaired by the insurance? The thought of someone opening my HD" doesn't sound appealing...
Anyone else had dead pixes or screen issues?
That's definitely too many dead pixels there. Return it, if possible.
And the fact they are in the same area creating a large black spot indicates it's more a fault with the panel than the normal and unavoidable chance of getting a few dead/lit pixels.
I have a very small little splotch of black pixels on the lower right side of my phone's edge. I'm not able to take pictures right now but I really wanted to get this out there. I want to know if there's any kind of fix I can do before I have to take it in to the shop.
I have too a few dead pixels. My phone is one year old.
goran9888 said:
I have too a few dead pixels. My phone is one year old.
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Are they black spots or are they colored? Mine are just black. Not sure if they're dead or just stuck. Hope they can somehow fix themselves lol.
They are dead pixels. Just black.