Dead pixels? - Galaxy S6 Edge+ Q&A, Help & Troubleshooting

I have a very small little splotch of black pixels on the lower right side of my phone's edge. I'm not able to take pictures right now but I really wanted to get this out there. I want to know if there's any kind of fix I can do before I have to take it in to the shop.

I have too a few dead pixels. My phone is one year old.

goran9888 said:
I have too a few dead pixels. My phone is one year old.
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Are they black spots or are they colored? Mine are just black. Not sure if they're dead or just stuck. Hope they can somehow fix themselves lol.

They are dead pixels. Just black.

Related

Lots of dead pixels

Hello everyone,
I just booted up my Hero, and I noticed more than 6 dead pixels.
I used these unstuck applications but didn't seem to work...
They only appear when in black, so they ain't that big of an issue but do you think I should send it for repair?
Thanks
Definitely.
I'd send back a 1920x1200 PC screen for less than 6 faulty pixels... it's completely unacceptable for a 320x480 screen.
Dead pixels won't show on a black screen. I'm assuming you mean possibly hot pixels on the boot screen. They're probably specks of dust.
http://forum.xda-developers.com/showthread.php?t=554288
I agree with Switchbitch dead pixels will always been seen the color will be always wrong and not only when its black. still its intresting how dust get up there.
Switchbitch said:
Dead pixels won't show on a black screen. I'm assuming you mean possibly hot pixels on the boot screen. They're probably specks of dust.
http://forum.xda-developers.com/showthread.php?t=554288
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Well no, they appear after boot screen, too. For example in Market/Settings or wherever black color is.
ZenorGR said:
Well no, they appear after boot screen, too. For example in Market/Settings or wherever black color is.
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What color does the dead pixel show is it red??
Yeah I think so. I just tried to shake the phone and it seems that they are gone or whatever. But now I can clearly see a dust piece which is white. So I suppose the gap does exist at least in my phone.
Not annoying but oh well... if it gets filled with them I would need to send it for repair.
Does warranty fill these kind of issues?
I might have the same problem but it is no dust or hot pixel but the space between pixels.
It seems to me the film layer wasn't cut properly in the factory with the result that backlight shines between the dark pixels.
It isn't dust because there is no sidelight to light up dust and the spots are shining very bright white so the light definately comes from the back.
Furthermore my screen fits fine into the casing.
Maybe it is because I always have the brightness at full I notice it more than others. When I run Spark in classic mode or Draw! you get a complely black screen to test it... a pixel-test program is an option also.
I noticed it in the beginning when 3 positive-dead pixels where so very small they could not be hot pixels. Now, one month after the begin of use it has grown to about 9 of them but they are so very very small that I am not going to make a hassle about it.

Week old nexus one, already dead pixels.

Well I received my nexus one about a week ago and I absolutely love everything about it...
Unfortunately I've just noticed two dead pixels on the screen. One top left and the other bottom right. Both about an inch in from the screens edge.
I've seen a lot of posts of people complaining about clicking edges and dust under their screens but I'm pretty sure this is not dust. The specks look identical to each other and are tiny in size. They are mainly visible on light/white backgrounds.
Unfortunately I live far away from any of the Google supported countries so doing any kind of exchange is going to be really difficult :-(
Anyone seen similar issues? Any suggestions?
There's a coupla apps on the market to check for dead pixels.
All they do is flash up white, black, red, green, blue so you can see what pixel is stuck. It might be worth trying one of those just to make sure they are actually dead pixels.
If they were working before, they might just be stuck pixels, and alot of toggling between colours may unstick them.
kam187 said:
There's a coupla apps on the market to check for dead pixels.
All they do is flash up white, black, red, green, blue so you can see what pixel is stuck. It might be worth trying one of those just to make sure they are actually dead pixels.
If they were working before, they might just be stuck pixels, and alot of toggling between colours may unstick them.
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But if it was a stuck pixel then you would see it lighting up on dark backgrounds but these are only noticeable on white or bright backgrounds.
BTW I have already tried the market apparently and no joy.
Has no one else been noticing these?
I had one stuck pixel that appeared a couple days after i got my phone
but i fixed it and it came back like 5 times.
But knock on wood its been 4 weeks and it hasn't come back.
Mine was weird it would only show on the lock screen and it was very random but once i swiped to unlocked it went away so it wasn't that bad.
If i were you I would return it especially were its two pixels and software isnt fixing it.
demo23019 said:
I had one stuck pixel that appeared a couple days after i got my phone
but i fixed it and it came back like 5 times.
But knock on wood its been 4 weeks and it hasn't come back.
Mine was weird it would only show on the lock screen and it was very random but once i swiped to unlocked it went away so it wasn't that bad.
If i were you I would return it especially were its two pixels and software isnt fixing it.
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When you say u fixed it what do you mean?
Just to clarify, the dots on my screen look dark like there's no light coming through them. That's dead not suck right?
:'-(
kostodo said:
When you say u fixed it what do you mean?
(
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demo23019 said:
Mine was weird it would only show on the lock screen and it was very random but once i swiped to unlocked it went away so it wasn't that bad.
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mine was stuck and it was red sorry forgot to mention that.
kostodo said:
Just to clarify, the dots on my screen look dark like there's no light coming through them. That's dead not suck right?
:'-(
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OLED have very deep blacks so its hard to tell if its stuck on black or if it is dead
...anyhow if you cant fix it you should return it.
Man returning it is a such a mission as it was bought in Singapore and I'm not even there any more...
I suppose I could find a way to send it back there and then from there back to the US.... heh. The problem is that I only received the handset about a week ago so if these kinds of problems have been reported since the launch whaat says the replacement wont have the exact same issue? Which would then be a massive waste of time and money ;(
Thats the problem i even set up an RMA to return mine but had a gut feeling i would regret it. So i canceled my RMA and prayed the pixel would eventually not stick anymore.
I didn't want to take a chance of getting a referb phone with other issues.
I feel your pain EVERY device that I get now days that has a LCD screen ALWAYS has at least one dead pixel. But to my surprise my Nexus One is 100% fine .

Dropped my DHD and maybe got dead pixels?

Hello guys, I dropped my precious DHD couple of days ago. It left a small mark on the body and now I see 2-3 small spots under the display. They look a bit like dead pixels or maybe it's just dust under the screen. I see them only on bright wallpapers etc.
Any idea if the fall can be responsible for this? I didn't notice them until 2 days after so it might not be related.
How can I check if it is dust or dead pixels?
Thank you in advance!
It could be related, screens are sensitive. Dead pixels will always stay one colour or black, might be worth trying one of the dead pixel check tools from the market and see if they are always black then. These apps will just show a series of bright colour images, it'll probably be clear enough if they are dead then.

Dead pixels?! Nooooooo

Just to clarify, it's a stuck pixel not a dead pixel. My bad...
Well you should have checked if you are buying it second handed. Probably seller sold it because of that instead of asking for a change.
He said the phone was sold sealed, so the seller couldn't know there were dead pixels on the screen.
Dharkan said:
Well you should have checked if you are buying it second handed. Probably seller sold it because of that instead of asking for a change.
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As I said in the initial post, the phone was sealed. Unless the seller was psychic it is impossible that he could have known.
leoni1980 said:
As I said in the initial post, the phone was sealed. Unless the seller was psychic it is impossible that he could have known.
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Mine had a dead pixel but I got it replaced today.
Only noticed second day, its quite hard to spot it. But yes it's anoying.
Just to reiterate, I love this phone, which is why I'm more gutted than I would have been that some dead pixels have slipped though the production line as I really didn't want to have to send the phone off. I just wondered if anyone else has found any dead pixels a or if I'm just Mr Unlucky as I seem to have had a run of bad luck with HTC over the past few years.
vas210 said:
Mine had a dead pixel but I got it replaced today.
Only noticed second day, its quite hard to spot it. But yes it's anoying.
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Only problem is I only have a repair option as I didn't buy it myself and don't have a store receipt. If I did I'd just swap like you. If It were not for this annoyance I would be 100% in love with this phone!
I don't believe HTC are stating the phone to have a zero defect pixel display. The more pixels you push into such a small display the more chance of having defective pixels. Stuck pixels are worse than dead ones as they blink at you on a black background. Dead pixels you normally have to search for.
Believe me I would be just as upset as anyone if I found bad pixels on mine (fortunately not yet)....but I think its asking a bit much for perfection on every display out of the factory considering the pixel density and resolution.
That sucks man. Unfortunately for you that you only have those two options.
I would be so mad if that happened to me, but I generally buy from a store or online and get replacements easy.
Sorry man.
Sent from a galaxy far away!
There is an app pixel fix or something like that. Try if it works and let me know
Sent from my GT-I9300 using Tapatalk 2
leoni1980 said:
Had a few bad experiences with the One X last year but after seeing the One hardware I just had to give them another chance.
I must say, I'm absolutely in love with the hardware. It's beautiful. Only problem is that while playing Transformers on Play Movies I noticed that I have two dead pixels at the top half of the screen. I'm absolutely devastated as I thought this phone was perfect up to this point. I bought the phone second hand (albeit sealed) so don't have the option of an exchange. My options, therefore, are live with it or send it off to HTC and be phoneless for days or weeks.
I wouldn't have thought dead pixels would be noticeable on a screen with such a dense resolution, and they're not really noticeable on anything other than black - but they're REALLY noticeable there.
Have any of you guys got dead pixels? I'm a bit disappointed to be honest as I've had a tonne of iPhones and Samsung devices over the past few years and haven't seen a single dead pixel but with this and my One X from last year I've had two in a row with HTC.
Very disappointed.
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Hi, can u take a picture to show us which area has dead pixel. Thanks
Dead pixel = Black
Stuck Pixel = Any other colour
You can't fix black (dead) pixels as they are broken. Stuck however sometimes can be unstuck and fixed, but again can get stuck once again. Its pointless asking for pictures as it would just be a tiny spec on the screen. Visible only if you zoom like 200%. Mine was on the top left quarter and was a dead pixel, so I got it exchanged the next day in store at phones4u.
I wouldn't bother, software never works 99.999% of the time, if ever.
The pixels are to small on the HTC One that if you can see them, then it'll be a small cluster and I doubt the dead pixel policy has changed so you probably can get a replacement.
I've seen a lot of these HTC Ones with dead/stuck pixels online, every picture I see of them has them and even the one at the shop has one too.
Hold on one second....since when can you get the HTC one? I didn't think it came out until next week at the earliest outside the USA
slannmage said:
I wouldn't bother, software never works 99.999% of the time, if ever.
The pixels are to small on the HTC One that if you can see them, then it'll be a small cluster and I doubt the dead pixel policy has changed so you probably can get a replacement.
I've seen a lot of these HTC Ones with dead/stuck pixels online, every picture I see of them has them and even the one at the shop has one too.
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Not exactly. I had ONE dead black pixel and i could see it nice and clear on a white screen. Thats every time I was browsing I'd notice a dust like spec. Its not hard to see especially when you put it on specific colours. Again I had only one dead pixel not a cluster.
See the words I highlighted.... Doesn't seem to be a dead pixel to me. If that's really the case just ignore it. It will just fix itself in some time or just massage the part of the screen or use some pixel fixer on google play.
leoni1980 said:
Had a few bad experiences with the One X last year but after seeing the One hardware I just had to give them another chance.
I must say, I'm absolutely in love with the hardware. It's beautiful. Only problem is that while playing Transformers on Play Movies I noticed that I have two dead pixels at the top half of the screen. I'm absolutely devastated as I thought this phone was perfect up to this point. I bought the phone second hand (albeit sealed) so don't have the option of an exchange. My options, therefore, are live with it or send it off to HTC and be phoneless for days or weeks.
I wouldn't have thought dead pixels would be noticeable on a screen with such a dense resolution, and they're not really noticeable on anything other than black - but they're REALLY noticeable there.
Have any of you guys got dead pixels? I'm a bit disappointed to be honest as I've had a tonne of iPhones and Samsung devices over the past few years and haven't seen a single dead pixel but with this and my One X from last year I've had two in a row with HTC.
Very disappointed.
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if you have one dead pixel, i say keep it. HTC has ALWAYS had problems with dead pixels. i went through 8 G2s (Desire Z) and only had one or two without dead pixels. one even had a display that looked like it suffered from burn in.
HandsomeAssDomo said:
if you have one dead pixel, i say keep it. HTC has ALWAYS had problems with dead pixels. i went through 8 G2s (Desire Z) and only had one or two without dead pixels. one even had a display that looked like it suffered from burn in.
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Why the hell would you keep it? Stupidest advice ever.
My first HTC One had ONE dead pixel. I exchanged it and got a brand new shiny one WITHOUT any dead pixels. So you're telling me I should've kept the faulty one and lived with it? lmfao..
HTC One is already available on hongkong? Cool...
If it is I could just cancel my pre-order with handtec, travel there and buy the HTC One. In the end I could save alot with customs & stuff.
m00moo said:
Why the hell would you keep it? Stupidest advice ever.
My first HTC One had ONE dead pixel. I exchanged it and got a brand new shiny one WITHOUT any dead pixels. So you're telling me I should've kept the faulty one and lived with it? lmfao..
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m00moo said:
Why the hell would you keep it? Stupidest advice ever.
My first HTC One had ONE dead pixel. I exchanged it and got a brand new shiny one WITHOUT any dead pixels. So you're telling me I should've kept the faulty one and lived with it? lmfao..
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Yeah, why not exchange it? I can accept one or two dead dark pixel but not bright one.

Damage on the screen. can i fix it?

Hey guys, after an holiday in Madeira(portugal) looking my phone with attection i've noticed that in the botton on the screen there are a dot more bright then the rest of the screen, is visible only with the light color. with black screen i can't see him. I can fix it? in white screens is orrible!
Edoardo001 said:
Hey guys, after an holiday in Madeira(portugal) looking my phone with attection i've noticed that in the botton on the screen there are a dot more bright then the rest of the screen, is visible only with the light color. with black screen i can't see him. I can fix it? in white screens is orrible!
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Running on the assumption that its a dead pixel the only way to repair it would be replace the lcd but its seems quite drastic for the sake of one pixel.
Sent from my LG-D802 using Tapatalk
heavy_metal_man said:
Running on the assumption that its a dead pixel the only way to repair it would be replace the lcd but its seems quite drastic for the sake of one pixel.
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The pixel is visible (bright, white maybe?) so it's not dead, just stuck.
And no, stuck pixels are not fixed under warranty unless they cross over a certain threshold (a certain number of them over the whole screen, or another, smaller number if they're all close to one another).
But it's not the phone's fault, almost all screens develop these over time. My old screen had 2 of them in under a year.
robogo1982 said:
The pixel is visible (bright, white maybe?) so it's not dead, just stuck.
And no, stuck pixels are not fixed under warranty unless they cross over a certain threshold (a certain number of them over the whole screen, or another, smaller number if they're all close to one another).
But it's not the phone's fault, almost all screens develop these over time. My old screen had 2 of them in under a year.
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True,true. Sometimes i find woth lcd laptop screens you can tap them away but its a temp fix at best :-/
Sent from my LG-D802 using Tapatalk
I have the same thing.It popped out a few days ago.
There are some apps that can in som cases fix this.
Thay make that pixel flash with a high framerate with different colours... Try one might help if u are really lucky
Try this one
https://play.google.com/store/apps/details?id=com.blueburn.StuckPixelTool

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