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Hi guys.
I'm interested to know whether Hero sets from overseas are experiencing this problem. apparently, users who bought it in Singapore (where i live) have this problem, and it's pretty widespread.
just curious to see if the problem is limited to Singapore or it affects other territories as well
Hi. I have T-mobile G2 in UK and I also have dead Pixels. As Fact I know people have this problem and It's not rare. I didn't send it back cos I Can live with it but i know people who sent it few times and still have received with dead pixels. Sad but its true.
i got 1 tiny little bright one.
annoying at first but i forgot about it after a couple of days. theres more important things in life to worry about. besides, most bright pixels right themselves after a few days/months...
i'd live with one or two dead pixels myself, but people have reported up to 8 dead/bright pixels, so it's kinda worrying
I do have around 8-10 dead? pixels but you can't notice them. One of them is bright enough to notice on black backgrounds and menus, but you hardly notice the other ones.
It's kind of weird though, they all appeared after 1-2 days of usage.
I have 1 bright pixel after 2 weeks using. The shop don't change the device with one dead pixel. Sad. In Hungary/Europe.
2 bright spots here. they are really tiny tho and i only ever notice it while booting which is not that often. no dead/stuck pixels on my hero *yay*
stuck = bright
sounds like someone needs to create an app for Android, like the apps to fix bright pixels on normal computer monitors, where u select the region on the monitor where the bright pixel is and the app constanly flashes different colors...sometimes rectifies bright pixels after a couple of hours.
i believe some of the bright pixels might well be enclosed dust ...
http://forum.xda-developers.com/showthread.php?t=554288
i have to say that i don't have ONE dead pixel on my screen. It's really great. My past device (xda orbit 2) also had another problem: dust gathering beneath the display. i don't have any issues with the build quality with my htc hero and i'm really picky too.
it's an unbranded german white HTC Hero.
nuumuun said:
i believe some of the bright pixels might well be enclosed dust ...
http://forum.xda-developers.com/showthread.php?t=554288
Click to expand...
Click to collapse
If it was dust though, wouldn't we notice an increasing number of bright pixels as the days pass?
ZenorGR said:
If it was dust though, wouldn't we notice an increasing number of bright pixels as the days pass?
Click to expand...
Click to collapse
i haven't looked into this myself ... just quoting other people here.
the people in the other thread seem to have come to the conclusion it is dust enclosed in the assembly process. the seal around the displey seems to be quite good ... so no new specks of dust over time
ZenorGR said:
I do have around 8-10 dead? pixels but you can't notice them. One of them is bright enough to notice on black backgrounds and menus, but you hardly notice the other ones.
It's kind of weird though, they all appeared after 1-2 days of usage.
Click to expand...
Click to collapse
Me too, I have 8 - 10 dead pixels but it hardly to notice them! you will notice them when boot the device.
Regards
i am not sure if mine is considered dead pixels but when the device boots up, the upper right side seems to be brighter than the rest of the screen (light shining out more from there)
however, once the device is booted up, it is no longer noticeable, maybe becoz the screen is not totally black. the only way thus far i can replicate this is to shutdown and boot it up.
does anyone have this issue?
Yeah, I also got the brighter screen in the upper part of it during boot, I think it is because of the backlight to the device so I don't think it's you really need to worry about.
But concerning the topic, I also experience dead/bright pixels during the boot up, around 3-4. I didn't even notice them during boot before I saw this thread and decided to take a closer look, not that a huge problem for me as i can only see them during the boot, and neither got I the patience to wait for it when it is at service.
first day with my hero from orange france and 1 dead black pixell !! RRRRRR
Use this soft to be able to see more pics dead: --> http://fr.androlib.com/android.application.vidyaworks-oxeye-qqn.aspx
Hi guys!
I'd like ask all of you how often is this problem in Hero series?
I bought one a month ago and it has some stucked pixels, but I heard that the chance of getting even worse phone is bigger, so I decided to keep this one, because these dots are practically invisible during the common work with the phone.
I can see one or two if I set the brightness level to full, but thats my second question- how many of you use brightness on full or you do prefere to keep it on automatic? I discovered that on manual setting the phone loses light sensor function, am I right?
A couple of dead pixels here too... But can only really see them when I boot, so it's ok. So far...
p.s. I use half of the brightness. Full brightness i s great to show off but sucks up too much battery!!!
A few can been on boot on my phone too. Not really a big deal though.
From all opinions I got (plus from the other forums)- here is the statistics:
38 people don't have any/ 34 do have this issue...
Not good for HTC...
Hardly an exhaustive sample! Plus, you're more likely to get "positives" based on the thread title, because it's far more likely that people with dead pixels will read it!
That being said, it is *very* common, and not just on the Hero. You don't need to google for long to find that the iPhone has similar issues.
Regards,
Dave
Yes, you are right, but still.. even those people with this problem are enough evidence that it's something wrong with the quality control. I am not saying that it's happened only to HTC Hero, but it's a big problem in general and I don't agree to give 400+ boxes for getting stucked/dead/bright and so on pixels. This is just kind of thinking, and when the manufactures realize that it would be much painless for us- the clients. It's all about the quality control- in general- monitors, TV's, cameras, laptops...esspecially when the items go above define price. You get it what I mean..there is no room for joking with the clients. Ok, I am gonna change the device- once, twice, three times, but where goes the starting point that has made me convince to buy exactly this model? Nowhere..the same with Iphone, Sony Ericsson, Nokia... We are living in 21st century and the perfection is tide connected with this time..or at least that's my point of view...
The issue is that the yield of 100% "perfect" LCD displays is actually quite low. As this article states (under Quality Control) it is economically prohibitive to throw away otherwise perfectly good LCD panels for the sake of a few dead pixels.
Unfortunately, as it currently stands with LCD manufacturing methods, for us all to be *guaranteed* screens free of any dead pixels, we'd probably have to pay an awful lot more for our devices since many screens would end up having to be thrown away.
Regards,
Dave
Ive got none however I do have a little light leak in the top right of the display
I have 2. But I dont think they're dead pixels but dust that's visible on the black background with booting. Cannot see them at all with normal use.
If they were completely dead pixels it might have been more nasty.
It's in the nature of fabricating lcd displays. And has been a problem for a long time. Anyway, with my Hero I can't be bothered about it.
If you have stuck pixels, try JScreenFix. Its free from the Market. worked for me!
i had alot on my first device.. i traded it in.. this one has 2.. they only show up during booting.. so i guess its not a big deal
I've had a couple of Heros by now:
1. very visible dead pixel (centered in market search field) -> returned
2. Really large gap on top side of display glass -> returned
3. happy until after 3 months suddenly loads of dust appeared below display glass -> returned
4. dead pixel in prominent place -> returned
5. I'm very happy again. hope that dust will stay away from underneath the display glass.
So, my personal record so far: 4/5 Heros are flawed (3/5 Heros on arrival).
That's really sad as it is such a great phone otherwise.
I've posted about this before, if they appear as bright white specks when brightness is up full (such as during the boot animation) then it's dust, not dead or stuck pixels. You can open the phone up and remove them. I've seen it on multiple handsets, turned out to be dust every time.
Switchbitch said:
I've posted about this before, if they appear as bright white specks when brightness is up full (such as during the boot animation) then it's dust, not dead or stuck pixels. You can open the phone up and remove them. I've seen it on multiple handsets, turned out to be dust every time.
Click to expand...
Click to collapse
In my case the first pixel was permanently green, while it was a red pixel in the second case, definately not dust. (I think these are correctly called hot pixels, not dead ones.)
i hab a dead pixel on the first day after i bought it. But i went to the T-Mobile shop immediatly and they changed my hero with a new one without any problems! With my "second" Hero i dont have any Problems till now. Seems like there are 2 generations of displays!
*edit*
my dead pixel was near the upper left corner and it was totally white. actually you could only see it if the rest of the screen was red or black. but as it was a mistake i changed my hero anyway!
had my hd2 since launch and loving it, i have however just noticed a dead pixel on the right hand side of my screen. whats the chances of this being covered by warranty?
HTC in the UK state that 10 dead pixels gets you a new handset. They also told me, when I asked them about my 1 dead pixel, that this is a progressive issue and it would eventually get worse and reach the 10 pixel limit. It might be worth you asking HTC support so if we can see if this is a consistant policy.
Regards.
ํI don't think so. Anyway, you should ask your local HTC support.
And...did it get any worse?
I noticed one dead pixel on mine to...its very tiny and can be seen only on 80% or more light off display.
So, can number of dead pixels rise?
weird, I obtained a DOA from HP when I noticed a couple of misbehaving pixels on my ipaq 214...
Since we're talking about a top-notch device for today's standards, where the display is the main attraction, I simply cannot imagine how a single dead pixel shouldn't be covered...
If LCD TVs/monitors are anything to go by dead pixels aren't uncommon and a single dead pixel is something you just have to live with. As cMMY69 said, you need a cluster to qualify for a replacement.
From my experience, dead pixels don't multiply (not to deny that they don't multiply), I had one on my old 22" LG monitor and it drove me up the wall as it was dead center in the middle of the screen.
Mine is very very tiny and smaal... left-down in the corner of LCD...very hard too see. Only when the backlight is 80% or more i visible...and only if you look very close. Its not a big deal, just wanna know that it can't spread all over LCD 1--3 is ok...more it will get me angry
No more dead pixels for me but I'm always drawn to it as YouTube videos appear to have all been designed to display white images where they show up my dead pixel
No...they will not cover it. I had 1 dead pixel on my MT3G in the lower left corner of the screen. I usually check for these things before I even leave the store but at the time I did not even notice it.
They told me that it had to be "obstructive" before they can swap it out
I had the phone since launch day of the MT3G and as of Wednesday it had never spread. No one else using the phone ever noticed...but it is frustrating when you know its there, my eye was always drawn to it.
...My HD2 screen is perfect, the sales rep was really cool and evened opened the box before he scanned it so I could inspect the screen for flaws
Hello guys, I dropped my precious DHD couple of days ago. It left a small mark on the body and now I see 2-3 small spots under the display. They look a bit like dead pixels or maybe it's just dust under the screen. I see them only on bright wallpapers etc.
Any idea if the fall can be responsible for this? I didn't notice them until 2 days after so it might not be related.
How can I check if it is dust or dead pixels?
Thank you in advance!
It could be related, screens are sensitive. Dead pixels will always stay one colour or black, might be worth trying one of the dead pixel check tools from the market and see if they are always black then. These apps will just show a series of bright colour images, it'll probably be clear enough if they are dead then.
Hi,
Dropping my phone was the worst thing that could happen with my phone.
I found someone who would do the screen replacement and after nearly two months he finally returned the phone two me.
At first glance it seemed ok but closer inspection have shown me that:
- the panel used was JDI instead of LGD so a japanese panel instead of the 'original' LG
- serious screen bleed contouring the whole screen
- highlights on the screen, points in the screen where I can clearly see the backlight being brighter than everywhere else
- luminosity is lower than the original.
The last two points are very annoying. I compared my phone with a phone displayed in a shop and I see that the screen on the shop's phone is brighter that mine, even without adaptive brightness and @ 100% luminosity.
Could this be due to different panel manufacturer (JDI instead of LGD)?
The screen bleed could be due to the screen being badly glued but I am not sure...
But the bright speckels are annoying also. In bright areas this is very much noticable, a white picture shows two small areas brighter which indicates to me that the back of the panel has something behind that 'pushes', hard to explain.
Anybody had similar issues or had his screen repaired?
You can see my issues in the attached screenshots...
laboratik said:
Hi,
Dropping my phone was the worst thing that could happen with my phone.
I found someone who would do the screen replacement and after nearly two months he finally returned the phone two me.
At first glance it seemed ok but closer inspection have shown me that:
- the panel used was JDI instead of LGD so a japanese panel instead of the 'original' LG
- serious screen bleed contouring the whole screen
- highlights on the screen, points in the screen where I can clearly see the backlight being brighter than everywhere else
- luminosity is lower than the original.
The last two points are very annoying. I compared my phone with a phone displayed in a shop and I see that the screen on the shop's phone is brighter that mine, even without adaptive brightness and @ 100% luminosity.
Could this be due to different panel manufacturer (JDI instead of LGD)?
The screen bleed could be due to the screen being badly glued but I am not sure...
But the bright speckels are annoying also. In bright areas this is very much noticable, a white picture shows two small areas brighter which indicates to me that the back of the panel has something behind that 'pushes', hard to explain.
Anybody had similar issues or had his screen repaired?
You can see my issues in the attached screenshots...
Click to expand...
Click to collapse
I don't think your issues is the panel type, i replaced mine and got a JDI from eBay. I don't notice any difference from my old one, which was not JDI. I would say you just got a poor screen. Not the fault of the installer either, i would try to get hold of the screen seller, or just accept the loss and replace it again.
Sent from my LG-LS980 using XDA Free mobile app
scottdanpor said:
I don't think your issues is the panel type, i replaced mine and got a JDI from eBay. I don't notice any difference from my old one, which was not JDI. I would say you just got a poor screen. Not the fault of the installer either, i would try to get hold of the screen seller, or just accept the loss and replace it again.
Sent from my LG-LS980 using XDA Free mobile app
Click to expand...
Click to collapse
I can agree that the panel type is not the culprit but the screen bleed is definitely the installers fault.
I am not very happy replacing it again as the total cost would mean that I could have bought a new phone for the same price...
My feeling is that the seller of the screen has delivered a used screen and damaged the silver back of the panel by removing it from the old device (the bright highlights could be from a prying tool used while recuperating the screen.). Too bad , lesson learned = do not drop the phone as the screen shatters very easily and when repairing, find a reliable repairsman...
Accept the loss seems to be the only option in this case...
Maybe I will have to disassemble/assemble the phone myself and do with with extra love and care and sense of detail....
laboratik said:
I can agree that the panel type is not the culprit but the screen bleed is definitely the installers fault.
I am not very happy replacing it again as the total cost would mean that I could have bought a new phone for the same price...
My feeling is that the seller of the screen has delivered a used screen and damaged the silver back of the panel by removing it from the old device (the bright highlights could be from a prying tool used while recuperating the screen.). Too bad , lesson learned = do not drop the phone as the screen shatters very easily and when repairing, find a reliable repairsman...
Accept the loss seems to be the only option in this case...
Maybe I will have to disassemble/assemble the phone myself and do with with extra love and care and sense of detail....
Click to expand...
Click to collapse
Since the digitizer comes glued to the glass I'm more inclined to blame the screen/seller than the installer. But you know the saying... "If you want it done right...". All the best on getting it sorted and working properly.