Hi,
I've noticed that lately my Legend restarts by it self in some specific situations, more often when I enter a place with no phone network. I'm going to give an example:
I enter the elevator, which has no phone network. The legend shows the network icon with the cross. I exit the elevator...5 minutes have passed and Legend still wasn't able to recapture the network signal. I have to select manually a network to connect to. After this... any operation I try to do like send an SMS or try to make a call, the phone just restarts.
This is the most common, but there are other situations where the phone restarts and all of them involve me using it. I'm absolutely sure that the phone does not restarts in standby mode.
Maybe a hard reset would fix this, but I would like to now if anybody has this issue, and if there's other option than factory reset.
I have all updates installed, some apps installed about 49.
Thanks
I've got the same problem...what to do?
I went to my service provider where they replaced my old sim card with a new one.now everything is okay
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Sent via the XDA Tapatalk App
I also have this problem. I went to my local Best Buy and was told that its an Android 2.1 problem. The problem will supposedly be addressed in 2.2.
Problem still present in Android 2.2
I have experienced the same on my HTC Legend using Android 2.1. The problem is still very much there using Android 2.2. I've contacted my service provider and asked them to send me a new SIM card.
I'll try to remember to post back whether this worked or not.
hi all. This is my 1st ever post, my wildfire with wildpuzzle rom all of a sudden has no signal, i cant make calls, sms, or go on the internet unless via wi-fi. everything was working fine for a few months and then today, lost signal. I try to change network settings but it wont accept sim despite sim working in other fones. Has this happened to anyone else. Is there a solution for this at all? Any help would be appreciated
Try another sim card
Sent from my HTC Wildfire using XDA App
I been having some very weird problems with my hd2 recently, ever 5-10 minutes, I get no service message, and loose my cell connection, the only way to get it back is by selecting the network under settings. Now I've task29'd reflashed magldr, and various roms along with using another sim card same problems. Its not my network provider or sim as it works fine in another phone any ideas?
Sent from my HTC HD2 using XDA Premium App
Could it possibly be that it's your SIM card? It's probably ran it's course. You should get a new SIM every 18 months or so.
Nope not the simcard, I have tried it in another device and it works perfectly fine
Sent from my HTC HD2 using XDA Premium App
BUMP
10chars
I have the same connection issues with my HD2. It's been a problem for close to a year since i got the phone last April. I got used to it and thought it was normal. My Data connection drops often as well as my ability to make and receive phone calls.
About 6 weeks ago I called T-mobile and they had me do a factory reset with not luck, then they sent me to my local tmo store to pick up a new SIM card, still no luck.
Then T-mobile offerered to switch out my phone for a new one which i did and i still have the same issues. I called T-mobile back again to let them know that the problem is the same and they are sending me another phone.
My wife has a My Touch 3G and she rarely ever has a connection issue and never has a problem making a phone call.
The HD2 is a great device but the connection issues are a bummer.
Chrispy111 said:
I have the same connection issues with my HD2. It's been a problem for close to a year since i got the phone last April. I got used to it and thought it was normal. My Data connection drops often as well as my ability to make and receive phone calls.
About 6 weeks ago I called T-mobile and they had me do a factory reset with not luck, then they sent me to my local tmo store to pick up a new SIM card, still no luck.
Then T-mobile offerered to switch out my phone for a new one which i did and i still have the same issues. I called T-mobile back again to let them know that the problem is the same and they are sending me another phone.
My wife has a My Touch 3G and she rarely ever has a connection issue and never has a problem making a phone call.
The HD2 is a great device but the connection issues are a bummer.
Click to expand...
Click to collapse
Well see the thing is its fine in winmo and wp7 but not android
Sent from my HTC HD2 using XDA Premium App
Hi Guys,
Wondering if anyone could help? I think I may have turned my DHD into an expensive mp3 player! I don’t seem able to connect to any mobile network Apart from that the DHD functions perfectly (working wifi/gps) - it has been working fine in the past
I can’t make/receive any calls / text message. When I try to connect to a mobile network I receive the following error:
- If I choose the network manually myself (o2 for me) I get "Your sim card does not allow a connection to this network"
- If I try going for the automatic option I get "Unable to connect to this network at this time. Please try again later."
- I'm also getting the notification every 10 minutes to "Set current time" - I don't know if this is related but I assume so since both issues started at the same time!
The problem occurred when I decide to give RCMix a go through ROM Manager. It appeared to flash fine and was running smooth and quick until I noticed a few hours later I had no mobile connection I'd done this a few times before with RC 7 and CoreDroid and hadn’t experienced an issue before.
First thing I tried was to recover to my previous setup before the flash (using ROM Manager) - the phone restored however the mobile network still remained unresponsive! ...this was the same for all my previous backups. I tried clearing cache and dalvik-cache. I even tried reformatting the phone at one point.
I know it's a fault with the phone and not the sim, I'm just not sure what. I've tried my sim card in another DHD and it worked fine. I have also tried different o2 sim, an orange, vodaphone and T-mobile sim card in my phone – all of which give the same problem.
I’ve tried resorting the phone with a few different RUU’s, and even a German one just because it was o2 branded and I’m on contract with them:
- RUU_Ace_HTC_WWE_1.32.405.6_Radio_12.28b.60.140e_26.03.02.26_M_release_155891_signed
- RUU_Ace_HTC_WWE_1.72.405.3_R_Radio_12.28e.60.140f_26.04.02.17_M2_release_161342_signed
- RUU_Ace_HTC_WWE_1.72.405.3_R2_Radio_12.28e.60.140f_26.04.02.17_M2_SF_release_163262_signed
- RUU_Ace_O2_DE_1.32.207.1_Radio_12.28a.60.140e_26.03.02.08_M_release_153755_signed
I then re-rooted the phone with the use of Visionary+.
I’ve tried turning the radio off then back on, both by switching airplane mode and by using the hidden option *#*#4636#*#* and I’ve also tried re-flashing the radio and even a different more up-to-date radio:
- Radio_12.28b.60.140e_26.03.02.26_M (original)
- Radio_12.39.60.19_26.06.04.06_M
I’ve checked out the APN and it appears to be correct for o2.
I’ve done simpler things like restarting / powering off, removing the battery, re-seating the sim, re-seating the sdcard and booting without the sdcard!
All in all I’m running low on idea’s Could anyone please help or throw some idea’s at me, it would be very much appreciated!
Thank you.
bobuk said:
Hi Guys,
Wondering if anyone could help? I think I may have turned my DHD into an expensive mp3 player! I don’t seem able to connect to any mobile network Apart from that the DHD functions perfectly (working wifi/gps) - it has been working fine in the past
I can’t make/receive any calls / text message. When I try to connect to a mobile network I receive the following error:
- If I choose the network manually myself (o2 for me) I get "Your sim card does not allow a connection to this network"
- If I try going for the automatic option I get "Unable to connect to this network at this time. Please try again later."
- I'm also getting the notification every 10 minutes to "Set current time" - I don't know if this is related but I assume so since both issues started at the same time!
The problem occurred when I decide to give RCMix a go through ROM Manager. It appeared to flash fine and was running smooth and quick until I noticed a few hours later I had no mobile connection I'd done this a few times before with RC 7 and CoreDroid and hadn’t experienced an issue before.
First thing I tried was to recover to my previous setup before the flash (using ROM Manager) - the phone restored however the mobile network still remained unresponsive! ...this was the same for all my previous backups. I tried clearing cache and dalvik-cache. I even tried reformatting the phone at one point.
I know it's a fault with the phone and not the sim, I'm just not sure what. I've tried my sim card in another DHD and it worked fine. I have also tried different o2 sim, an orange, vodaphone and T-mobile sim card in my phone – all of which give the same problem.
I’ve tried resorting the phone with a few different RUU’s, and even a German one just because it was o2 branded and I’m on contract with them:
- RUU_Ace_HTC_WWE_1.32.405.6_Radio_12.28b.60.140e_26.03.02.26_M_release_155891_signed
- RUU_Ace_HTC_WWE_1.72.405.3_R_Radio_12.28e.60.140f_26.04.02.17_M2_release_161342_signed
- RUU_Ace_HTC_WWE_1.72.405.3_R2_Radio_12.28e.60.140f_26.04.02.17_M2_SF_release_163262_signed
- RUU_Ace_O2_DE_1.32.207.1_Radio_12.28a.60.140e_26.03.02.08_M_release_153755_signed
I then re-rooted the phone with the use of Visionary+.
I’ve tried turning the radio off then back on, both by switching airplane mode and by using the hidden option *#*#4636#*#* and I’ve also tried re-flashing the radio and even a different more up-to-date radio:
- Radio_12.28b.60.140e_26.03.02.26_M (original)
- Radio_12.39.60.19_26.06.04.06_M
I’ve checked out the APN and it appears to be correct for o2.
I’ve done simpler things like restarting / powering off, removing the battery, re-seating the sim, re-seating the sdcard and booting without the sdcard!
All in all I’m running low on idea’s Could anyone please help or throw some idea’s at me, it would be very much appreciated!
Thank you.
Click to expand...
Click to collapse
Did you try on your phone pad to type *#06# in order to check your IMEI?Do it and check on your phone's box that they are the same
Sent from my Desire HD using Tapatalk
Double check your SIM card slot to see if its clear of any debris. Other than that, there is a definite fault. Was your handset originally branded?
Sounds like a blacklisted imei.
Sent from my Motorola Startac running Atari 2600 software!
HTC HD2 with error connecting to the network problem
I have the same problem! I bought a phone from ebay "new" and I have not been able to connect to my network AT&T. The phone has android gingerbread 2.3.2 Nand, and I have tried everything in the book to see if I can connect to the network but to no avail. I have been going on forums for the last three days, and if anything, I just want to know what is wrong with the phone. My sim works on other phones fine. There is enough signal in the area (ive always had signal where I live), and tried resetting, taking the battery off, flashing different roms, even went back to Winmo and nothing has worked yet. My IMEI on the phone was different from the one the box, but was the same on the phone as on the inside IMEI.
WHat the heck is going on? Please ideas or help!
Hi Guys,
Thanks for the quick replies...
afilopou said:
Did you try on your phone pad to type *#06# in order to check your IMEI?Do it and check on your phone's box that they are the same
Click to expand...
Click to collapse
pwraggcan said:
Sounds like a blacklisted imei.
Click to expand...
Click to collapse
Yes sorry I forgot to mention this part - I tried *#06# and both numbers matched on screen and under the battery hood. I also had the IMEI checked to see if it was blacklisted and it has not...
andyharney said:
Double check your SIM card slot to see if its clear of any debris. Other than that, there is a definite fault. Was your handset originally branded?
Click to expand...
Click to collapse
Tried clearing the slot, there is no visible signs of blockage... also I bought the handset second hand - I've never seen any branding however when I bought it the previous owner did tell me it was previously locked to vodaphone and he had rooted it so that he could use other sims cards. Which is why I orginally tried a vodaphone sim card too.
Thanks for your suggestions so far guys
Just a quick update, I've been grasping at straws and I've also tried a few more bits below, none of which have worked... I think I may have to leave this one to rest. Just wanted to let others know who may be experiencing the same issues
Matching radio and RIL as mentioned here: http://forum.xda-developers.com/showthread.php?t=1040986
Replacing the mtd0.img as mentioned here: http://forum.xda-developers.com/showthread.php?t=691639
It sounds like a fault. If it was network barred you would still receive a signal, for emergency calls. Can you return the handset to HTC for a warranty repair?
andyharney said:
It sounds like a fault. If it was network barred you would still receive a signal, for emergency calls. Can you return the handset to HTC for a warranty repair?
Click to expand...
Click to collapse
I still get a message on the lock screen saying Emergency Calls only - although admittedly I haven't tried calling the emergency services to check if it gets through.
Not being the original in-store purchaser I don't even know the age of the phone but I'm guessing probably over the 12 month warranty period, sod's law - I'll give them a ring and see what they say
bobuk said:
I still get a message on the lock screen saying Emergency Calls only - although admittedly I haven't tried calling the emergency services to check if it gets through.
Not being the original in-store purchaser I don't even know the age of the phone but I'm guessing probably over the 12 month warranty period, sod's law - I'll give them a ring and see what they say
Click to expand...
Click to collapse
My DHD was from the first batch and is still covered by warranty. How did you check to see if the IMEI was blocked?
I had a similar problem to this one. My mobile data connection gave out after my DHD's temp reached about 38 degrees while playing with it in the sun. A little while later I lost coverage completely, same as you. I tried everything, flashing ruus and re-rooting, re-s-offing, everything. Ten different ROMs, radios, kernels etc.
Eventually I gave up, figuring I had confirmed it was a hardware issue, and popped my sim in my old nokia so I had a usable phone and to get on with my life after wasting so many hours. I left the DHD with the battery removed, and ended up not coming home for a couple of days.
When I got home and decided to start playing around with the DHD again to see if I could get it working properly, I noticed the issues were gone.. I've tried to reproduce this problem out of curiosity, leaving the led light on high for a while, making the phone hot. Nothing. Since then I've flashed everything imaginable, and I've switched back and forth between two radios all week. No problems.
Strange, I'm guessing I have some form of hardware damage, but everything is running smoothly now at 1,5 GHz - no unstability of any kind.
I have done that actually! I took the battery off, and put the phone back in the box just to get on with my life. I left it sitting for a day and a half I guess, and I came back BUT unfortunately, unlike you, the problem is still there. The phone tries to look for signal, but it can't connect to the network. It does find the network and identifies it by name, but does NOT connect to it.
Sounds like a hardware fault Bob - Give it back to Rob!
or try and get HTC to fix if still in warranty?
Thanks! I thought so, too!
Hey did you solve problem?
I have had that emergency calls for 2 day,s i am waiting only. Please help.
If you find that your GPRS data connection connects but you have no GSM signal do the following
*#*#4636#*#* choose radio off and then radio on, be sure to be in a location with a STRONG GSM Signal and your phone should connect. I have had the same issue with my Desire HD and have been surviving with this workaround as nobody else seemed to know
Stiill same :S Selected networkd unavailable error
Try changing sim, or it sounds like blacklisted IMEI.
But my sim works on other phones and other sim cards work on my Huawei?
I was reading through this hoping desperately that somebody had found a solution. I had switched to Cyanogenmod recently but had GPS issues, so I tried flashing a new radio and RIL. Now I can't make any calls/texts, etc. as described here.
Tried several other radios/RILs, tried nandroid restore, tried flashing whole new ROM (LeeDroid). Still the same issue. Tried the *# codes listed here, no luck.
Please let me know if anybody has solved this one. I really don't need a paperweight right now...
I have pacman rom 23.0.0 installed. Unlocked bootloader. I'm using T-Mobile gsm. My cell service randomly drops stopping me from being able to call or text. Also, the rom keeps checking the "use 2g service only" box and i constantly have to UN check it? My stock backup has disappeared and Matt's utility does not work for me? Any suggestions? Thanks in advance!
Sent from my XT907 using xda app-developers app
dablazeizon4eva said:
I have pacman rom 23.0.0 installed. Unlocked bootloader. I'm using T-Mobile gsm. My cell service randomly drops stopping me from being able to call or text. Also, the rom keeps checking the "use 2g service only" box and i constantly have to UN check it? My stock backup has disappeared and Matt's utility does not work for me? Any suggestions? Thanks in advance!
Sent from my XT907 using xda app-developers app
Click to expand...
Click to collapse
This used to happen to my old Droid 2 Global which was unlocked for GSM. I used it on AT&T and sometimes the signal would drop completely and a reboot would be the only way to bring it back, and my Razr M often drops data connectivity (though signal still remains strong) for a couple minutes at relatively frequent intervals. I think it's just the problem with using phones meant for CDMA on GSM networks.
With that said, what does Matt's Utility say? Have you installed the Motorola drivers found here ?
If none of that helps, try going to a T-Mobile store and asking for a replacement SIM. It sounds kinda dumb, but I had a Nokia Lumia 710 that would randomly reboot throughout the day. Somewhere on the internet I read that someone else had the same problem, and replacing the SIM fixed it. I thought it was stupid at the time, but I got a new SIM and it worked! Crazy stuff.
thanks for the reply. unfortunately it does not matter now. i used rsd lite to flash to stock which all went good but there was an ota update that took and the phone rebooted but will now not turn on at all no matter what. It is totally done... I only get a green light while charging or plugged into the computer but nothing works to bring it back to life. Thanks anyways!!!