Hello, like the topic says my phone stopped finding a network. So i can't recive phone calls, sms'es or make calls, etc.
Have you got any idea what may cause it? I just want to be sure if its not my problem before I give it to service.
Normaly I have full connection in the place where I check my phone.
Few days ago I installed new Android 2.1 on my phone and after few days it stopped reciving a signal from network. (no service)
thanks in advance
If Airplane mode is off, and you've set up connections, but it still doesn't work, it may be an update error, or a phone error. Check all settings in Wireless, and if it ain't working after everything is set up, use the warranty.
Hope this helps.
Sent from my E15i using XDA App
It's sim card problem. I plugged it to another phone which worked well and it couldn't find network.
I been having some very weird problems with my hd2 recently, ever 5-10 minutes, I get no service message, and loose my cell connection, the only way to get it back is by selecting the network under settings. Now I've task29'd reflashed magldr, and various roms along with using another sim card same problems. Its not my network provider or sim as it works fine in another phone any ideas?
Sent from my HTC HD2 using XDA Premium App
Could it possibly be that it's your SIM card? It's probably ran it's course. You should get a new SIM every 18 months or so.
Nope not the simcard, I have tried it in another device and it works perfectly fine
Sent from my HTC HD2 using XDA Premium App
BUMP
10chars
I have the same connection issues with my HD2. It's been a problem for close to a year since i got the phone last April. I got used to it and thought it was normal. My Data connection drops often as well as my ability to make and receive phone calls.
About 6 weeks ago I called T-mobile and they had me do a factory reset with not luck, then they sent me to my local tmo store to pick up a new SIM card, still no luck.
Then T-mobile offerered to switch out my phone for a new one which i did and i still have the same issues. I called T-mobile back again to let them know that the problem is the same and they are sending me another phone.
My wife has a My Touch 3G and she rarely ever has a connection issue and never has a problem making a phone call.
The HD2 is a great device but the connection issues are a bummer.
Chrispy111 said:
I have the same connection issues with my HD2. It's been a problem for close to a year since i got the phone last April. I got used to it and thought it was normal. My Data connection drops often as well as my ability to make and receive phone calls.
About 6 weeks ago I called T-mobile and they had me do a factory reset with not luck, then they sent me to my local tmo store to pick up a new SIM card, still no luck.
Then T-mobile offerered to switch out my phone for a new one which i did and i still have the same issues. I called T-mobile back again to let them know that the problem is the same and they are sending me another phone.
My wife has a My Touch 3G and she rarely ever has a connection issue and never has a problem making a phone call.
The HD2 is a great device but the connection issues are a bummer.
Click to expand...
Click to collapse
Well see the thing is its fine in winmo and wp7 but not android
Sent from my HTC HD2 using XDA Premium App
I been having some very weird problems with my hd2 recently, ever 5-10 minutes, I get no service message, and loose my cell connection, the only way to get it back is by selecting the network under settings. Now I've task29'd reflashed magldr, and various roms along with using another sim card same problems. Its not my network provider or sim as it works fine in another phone any ideas?
Sent from my HTC HD2 using XDA Premium App
My phone has the same problem. Didn't find any solution so far.
Check out the following thread
HD2 no signal, shows exclamation
Hi Guys,
Wondering if anyone could help? I think I may have turned my DHD into an expensive mp3 player! I don’t seem able to connect to any mobile network Apart from that the DHD functions perfectly (working wifi/gps) - it has been working fine in the past
I can’t make/receive any calls / text message. When I try to connect to a mobile network I receive the following error:
- If I choose the network manually myself (o2 for me) I get "Your sim card does not allow a connection to this network"
- If I try going for the automatic option I get "Unable to connect to this network at this time. Please try again later."
- I'm also getting the notification every 10 minutes to "Set current time" - I don't know if this is related but I assume so since both issues started at the same time!
The problem occurred when I decide to give RCMix a go through ROM Manager. It appeared to flash fine and was running smooth and quick until I noticed a few hours later I had no mobile connection I'd done this a few times before with RC 7 and CoreDroid and hadn’t experienced an issue before.
First thing I tried was to recover to my previous setup before the flash (using ROM Manager) - the phone restored however the mobile network still remained unresponsive! ...this was the same for all my previous backups. I tried clearing cache and dalvik-cache. I even tried reformatting the phone at one point.
I know it's a fault with the phone and not the sim, I'm just not sure what. I've tried my sim card in another DHD and it worked fine. I have also tried different o2 sim, an orange, vodaphone and T-mobile sim card in my phone – all of which give the same problem.
I’ve tried resorting the phone with a few different RUU’s, and even a German one just because it was o2 branded and I’m on contract with them:
- RUU_Ace_HTC_WWE_1.32.405.6_Radio_12.28b.60.140e_26.03.02.26_M_release_155891_signed
- RUU_Ace_HTC_WWE_1.72.405.3_R_Radio_12.28e.60.140f_26.04.02.17_M2_release_161342_signed
- RUU_Ace_HTC_WWE_1.72.405.3_R2_Radio_12.28e.60.140f_26.04.02.17_M2_SF_release_163262_signed
- RUU_Ace_O2_DE_1.32.207.1_Radio_12.28a.60.140e_26.03.02.08_M_release_153755_signed
I then re-rooted the phone with the use of Visionary+.
I’ve tried turning the radio off then back on, both by switching airplane mode and by using the hidden option *#*#4636#*#* and I’ve also tried re-flashing the radio and even a different more up-to-date radio:
- Radio_12.28b.60.140e_26.03.02.26_M (original)
- Radio_12.39.60.19_26.06.04.06_M
I’ve checked out the APN and it appears to be correct for o2.
I’ve done simpler things like restarting / powering off, removing the battery, re-seating the sim, re-seating the sdcard and booting without the sdcard!
All in all I’m running low on idea’s Could anyone please help or throw some idea’s at me, it would be very much appreciated!
Thank you.
bobuk said:
Hi Guys,
Wondering if anyone could help? I think I may have turned my DHD into an expensive mp3 player! I don’t seem able to connect to any mobile network Apart from that the DHD functions perfectly (working wifi/gps) - it has been working fine in the past
I can’t make/receive any calls / text message. When I try to connect to a mobile network I receive the following error:
- If I choose the network manually myself (o2 for me) I get "Your sim card does not allow a connection to this network"
- If I try going for the automatic option I get "Unable to connect to this network at this time. Please try again later."
- I'm also getting the notification every 10 minutes to "Set current time" - I don't know if this is related but I assume so since both issues started at the same time!
The problem occurred when I decide to give RCMix a go through ROM Manager. It appeared to flash fine and was running smooth and quick until I noticed a few hours later I had no mobile connection I'd done this a few times before with RC 7 and CoreDroid and hadn’t experienced an issue before.
First thing I tried was to recover to my previous setup before the flash (using ROM Manager) - the phone restored however the mobile network still remained unresponsive! ...this was the same for all my previous backups. I tried clearing cache and dalvik-cache. I even tried reformatting the phone at one point.
I know it's a fault with the phone and not the sim, I'm just not sure what. I've tried my sim card in another DHD and it worked fine. I have also tried different o2 sim, an orange, vodaphone and T-mobile sim card in my phone – all of which give the same problem.
I’ve tried resorting the phone with a few different RUU’s, and even a German one just because it was o2 branded and I’m on contract with them:
- RUU_Ace_HTC_WWE_1.32.405.6_Radio_12.28b.60.140e_26.03.02.26_M_release_155891_signed
- RUU_Ace_HTC_WWE_1.72.405.3_R_Radio_12.28e.60.140f_26.04.02.17_M2_release_161342_signed
- RUU_Ace_HTC_WWE_1.72.405.3_R2_Radio_12.28e.60.140f_26.04.02.17_M2_SF_release_163262_signed
- RUU_Ace_O2_DE_1.32.207.1_Radio_12.28a.60.140e_26.03.02.08_M_release_153755_signed
I then re-rooted the phone with the use of Visionary+.
I’ve tried turning the radio off then back on, both by switching airplane mode and by using the hidden option *#*#4636#*#* and I’ve also tried re-flashing the radio and even a different more up-to-date radio:
- Radio_12.28b.60.140e_26.03.02.26_M (original)
- Radio_12.39.60.19_26.06.04.06_M
I’ve checked out the APN and it appears to be correct for o2.
I’ve done simpler things like restarting / powering off, removing the battery, re-seating the sim, re-seating the sdcard and booting without the sdcard!
All in all I’m running low on idea’s Could anyone please help or throw some idea’s at me, it would be very much appreciated!
Thank you.
Click to expand...
Click to collapse
Did you try on your phone pad to type *#06# in order to check your IMEI?Do it and check on your phone's box that they are the same
Sent from my Desire HD using Tapatalk
Double check your SIM card slot to see if its clear of any debris. Other than that, there is a definite fault. Was your handset originally branded?
Sounds like a blacklisted imei.
Sent from my Motorola Startac running Atari 2600 software!
HTC HD2 with error connecting to the network problem
I have the same problem! I bought a phone from ebay "new" and I have not been able to connect to my network AT&T. The phone has android gingerbread 2.3.2 Nand, and I have tried everything in the book to see if I can connect to the network but to no avail. I have been going on forums for the last three days, and if anything, I just want to know what is wrong with the phone. My sim works on other phones fine. There is enough signal in the area (ive always had signal where I live), and tried resetting, taking the battery off, flashing different roms, even went back to Winmo and nothing has worked yet. My IMEI on the phone was different from the one the box, but was the same on the phone as on the inside IMEI.
WHat the heck is going on? Please ideas or help!
Hi Guys,
Thanks for the quick replies...
afilopou said:
Did you try on your phone pad to type *#06# in order to check your IMEI?Do it and check on your phone's box that they are the same
Click to expand...
Click to collapse
pwraggcan said:
Sounds like a blacklisted imei.
Click to expand...
Click to collapse
Yes sorry I forgot to mention this part - I tried *#06# and both numbers matched on screen and under the battery hood. I also had the IMEI checked to see if it was blacklisted and it has not...
andyharney said:
Double check your SIM card slot to see if its clear of any debris. Other than that, there is a definite fault. Was your handset originally branded?
Click to expand...
Click to collapse
Tried clearing the slot, there is no visible signs of blockage... also I bought the handset second hand - I've never seen any branding however when I bought it the previous owner did tell me it was previously locked to vodaphone and he had rooted it so that he could use other sims cards. Which is why I orginally tried a vodaphone sim card too.
Thanks for your suggestions so far guys
Just a quick update, I've been grasping at straws and I've also tried a few more bits below, none of which have worked... I think I may have to leave this one to rest. Just wanted to let others know who may be experiencing the same issues
Matching radio and RIL as mentioned here: http://forum.xda-developers.com/showthread.php?t=1040986
Replacing the mtd0.img as mentioned here: http://forum.xda-developers.com/showthread.php?t=691639
It sounds like a fault. If it was network barred you would still receive a signal, for emergency calls. Can you return the handset to HTC for a warranty repair?
andyharney said:
It sounds like a fault. If it was network barred you would still receive a signal, for emergency calls. Can you return the handset to HTC for a warranty repair?
Click to expand...
Click to collapse
I still get a message on the lock screen saying Emergency Calls only - although admittedly I haven't tried calling the emergency services to check if it gets through.
Not being the original in-store purchaser I don't even know the age of the phone but I'm guessing probably over the 12 month warranty period, sod's law - I'll give them a ring and see what they say
bobuk said:
I still get a message on the lock screen saying Emergency Calls only - although admittedly I haven't tried calling the emergency services to check if it gets through.
Not being the original in-store purchaser I don't even know the age of the phone but I'm guessing probably over the 12 month warranty period, sod's law - I'll give them a ring and see what they say
Click to expand...
Click to collapse
My DHD was from the first batch and is still covered by warranty. How did you check to see if the IMEI was blocked?
I had a similar problem to this one. My mobile data connection gave out after my DHD's temp reached about 38 degrees while playing with it in the sun. A little while later I lost coverage completely, same as you. I tried everything, flashing ruus and re-rooting, re-s-offing, everything. Ten different ROMs, radios, kernels etc.
Eventually I gave up, figuring I had confirmed it was a hardware issue, and popped my sim in my old nokia so I had a usable phone and to get on with my life after wasting so many hours. I left the DHD with the battery removed, and ended up not coming home for a couple of days.
When I got home and decided to start playing around with the DHD again to see if I could get it working properly, I noticed the issues were gone.. I've tried to reproduce this problem out of curiosity, leaving the led light on high for a while, making the phone hot. Nothing. Since then I've flashed everything imaginable, and I've switched back and forth between two radios all week. No problems.
Strange, I'm guessing I have some form of hardware damage, but everything is running smoothly now at 1,5 GHz - no unstability of any kind.
I have done that actually! I took the battery off, and put the phone back in the box just to get on with my life. I left it sitting for a day and a half I guess, and I came back BUT unfortunately, unlike you, the problem is still there. The phone tries to look for signal, but it can't connect to the network. It does find the network and identifies it by name, but does NOT connect to it.
Sounds like a hardware fault Bob - Give it back to Rob!
or try and get HTC to fix if still in warranty?
Thanks! I thought so, too!
Hey did you solve problem?
I have had that emergency calls for 2 day,s i am waiting only. Please help.
If you find that your GPRS data connection connects but you have no GSM signal do the following
*#*#4636#*#* choose radio off and then radio on, be sure to be in a location with a STRONG GSM Signal and your phone should connect. I have had the same issue with my Desire HD and have been surviving with this workaround as nobody else seemed to know
Stiill same :S Selected networkd unavailable error
Try changing sim, or it sounds like blacklisted IMEI.
But my sim works on other phones and other sim cards work on my Huawei?
I was reading through this hoping desperately that somebody had found a solution. I had switched to Cyanogenmod recently but had GPS issues, so I tried flashing a new radio and RIL. Now I can't make any calls/texts, etc. as described here.
Tried several other radios/RILs, tried nandroid restore, tried flashing whole new ROM (LeeDroid). Still the same issue. Tried the *# codes listed here, no luck.
Please let me know if anybody has solved this one. I really don't need a paperweight right now...
I'm on T-Mobile network and had an issue two weeks ago where the phone randomly disconnected from the mobile network and stopped recognizing the SIM. T-Mobile store changed the SIM but it made no change so they offered to replace it but after a hard reset it magically worked.
Today I got the same issue and now the phone doesn't connect to the network (or WIFI for that matter). Before I do another hard reset I thought I'd post here to see if anyone else has had the same issue and if there is a suggested fix. I'm pretty stumped on this one.
I'm not rooted but the phone is unlocked through T-Mobile and I received the OnePlus unlock code but haven't done anything with it. Currently on the 10.0.27 build.
whiteblazer01 said:
I'm on T-Mobile network and had an issue two weeks ago where the phone randomly disconnected from the mobile network and stopped recognizing the SIM. T-Mobile store changed the SIM but it made no change so they offered to replace it but after a hard reset it magically worked.
Today I got the same issue and now the phone doesn't connect to the network (or WIFI for that matter). Before I do another hard reset I thought I'd post here to see if anyone else has had the same issue and if there is a suggested fix. I'm pretty stumped on this one.
I'm not rooted but the phone is unlocked through T-Mobile and I received the OnePlus unlock code but haven't done anything with it. Currently on the 10.0.27 build.
Click to expand...
Click to collapse
Were you on 10.025 build when it first started? If it's happening with multiple phones on multiple software versions,it makes me wonder if you need to file a ticket with T-Mobile on your line. If the Wi-Fi issue is happening only on the newer firmware, it could be the Wi-Fi was a coincidence and that there is something wrong with your network settings on T-Mobile'a side.
10.0.27 could have a Wi-Fi bug, as I'm hearing a few reports to this happening to a few people. But the mobile data side suggests something happening outside of your phone.
I know it's kind of a long shot, but it's what would make sense overall if this is happening on your replacement phone as well.
I don't recall if I was on 10.025 when it first happened, though I want to say I wasn't as I don't believe I have done any updates since it happened. I don't know why the WIFI is also happening, but bluetooth still works just fine (I didn't mention that in the beginning). When I try to select the "SIM & Network" menu in Settings it seems to freeze. If I file a ticket with T-Mobile I believe they would simply want to replace my phone entirely (that's what they were working on the last time I brought this issue to their attention). Just a point of clarification, I'm still using the original phone and having the issue a second time, when a full hard reset (with erasing personal data) seemed to resolve the problem, at least temporarily.
It sucks because I could just reset the phone again and probably fix it but it's a pain to continually restore all the settings, apps, and settings within each app. I could also replace the phone but then I will be getting a locked phone and will have to go through the unlock process again (which I could do, it wasn't all that bad).