Database Users

Sprint Promotion

So I just got a call from Sprint saying that I was eligible to receive a free Palm Pixi with a small account upgrade. Is this something they do often, and has anyone else gotten a call? Is it just for Evo owners? Should I replace my Evo with the Palm Pixi?(LOL jk)

they seem to be getting more involved with their customers, im getting the same promos for various phones, they offered me a 199 evo just yesterday and a free blackberry like 2 months ago, i also got some kind of loyalty offer today, havent bothered to read it yet

Just so you know, the pixi is free for all new lines right now...
and going from an EVO to the pixi is a pretty major step down. I wonder if anyone ever actually takes them up on that offer.
Sent from my blah blah blah blah

Mast3rpyr0 said:
So I just got a call from Sprint saying that I was eligible to receive a free Palm Pixi with a small account upgrade. Is this something they do often, and has anyone else gotten a call? Is it just for Evo owners? Should I replace my Evo with the Palm Pixi?(LOL jk)
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Got the same call today, but don't know what phone he was offering because told him I was leaving Sprint anyway on Nov. 8 (at least for 30 days) to try a win phone 7 device.
Sent from my PC36100 using XDA App

fachadick said:
and going from an EVO to the pixi is a pretty major step down. I wonder if anyone ever actually takes them up on that offer.
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That's like trading in your Yukon for a Corolla. Or trading your dignity for a Pixi.

SilverZero said:
Or trading your dignity for a Pixi.
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lmao
I called for a little assistance with my account about 2 months ago and out of nowhere the fit offers me a $70 credit to renew the 2 year contract on my line and assured me it wouldn't effect my upgrade in Dec. Now that I think of it I wonder if my next upgrade after that will be Dec of '11 or a year from my recent renewal.. I've been had! lol

nebenezer said:
lmao
I called for a little assistance with my account about 2 months ago and out of nowhere the fit offers me a $70 credit to renew the 2 year contract on my line and assured me it wouldn't effect my upgrade in Dec. Now that I think of it I wonder if my next upgrade after that will be Dec of '11 or a year from my recent renewal.. I've been had! lol
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Your contract date and your upgrade date are independent of each other. Renewing your contract doesn't change your upgrade date, so you will still get your upgrade a year from your last upgrade.
Sent from my HTC EVO 4G with Tapatalk

I took the offer, no way in hell im trading out my evo for the pixi, ill probably give it to my mom to get her off t-mobile so we have 1 less bill.

kd0axs said:
Your contract date and your upgrade date are independent of each other. Renewing your contract doesn't change your upgrade date, so you will still get your upgrade a year from your last upgrade.
Sent from my HTC EVO 4G with Tapatalk
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Awesome, thanks for the info

How long do you have to be with sprint to get that promo?
Sent from my SPH-D700 using XDA App

Lost my phone, now i can "upgrade"...

so i lost my phone the other night and long story short sprint has awesome customer service, and they pushed me forward to allow me to purchase an "upgrade". kind sucks though right now as i had the evo and currently there's not many more options. what should i do? another evo? i was thinking about the shift and it seems pretty promising hardware and overclocking capabilities?

So, if I were you, I would buy a used phone, and Hold On to that upgrade credit. Even used Evos are kinda cheap right now, and if you "upgrade" to that, well then you are Stuck with that on contract. And thats bad because ...
Currently, there is no "upgrade" from the Evo from Sprint (yes yes, debatable. Some say the Epic is awesome, I don't think so.)
Sprint is about to announce new phones on Tues, and if they let you keep your credit for a few months, you should be able to grab an Evo3D.

wait for the EVO 3D

ckirk87 said:
so i lost my phone the other night and long story short sprint has awesome customer service, and they pushed me forward to allow me to purchase an "upgrade". kind sucks though right now as i had the evo and currently there's not many more options. what should i do? another evo? i was thinking about the shift and it seems pretty promising hardware and overclocking capabilities?
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How did they let u get a upgrade. They dident let me do that when mine got stolen.
Sent from my EVO 3D Test model. yes I work with sprint

ballindroid said:
How did they let u get a upgrade. They dident let me do that when mine got stolen.
Sent from my EVO 3D Test model. yes I work with sprint
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Its called a buy up, depending on the months left on your contract you can purchase an early upgrade
Sent from my spaceship!

Might as well wait to get an Evo 3D, or see what else will be unveiled this coming week.

DirtyShroomz said:
Its called a buy up, depending on the months left on your contract you can purchase an early upgrade
Sent from my spaceship!
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Is this the same as just paying the ETF if its been prorated to an amount less than the difference between the retail price and upgrade price of a phone?
Sent from my PC36100 using XDA App

matt2053 said:
Is this the same as just paying the ETF if its been prorated to an amount less than the difference between the retail price and upgrade price of a phone?
Sent from my PC36100 using XDA App
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Its sort of like an in between fee. He paid a small to get his upgrade now, instead of the 3 months when he may have gotten it. The ETF would be as in ending your contract, cutting the sprint service.

teh roxxorz said:
Its sort of like an in between fee. He paid a small to get his upgrade now, instead of the 3 months when he may have gotten it. The ETF would be as in ending your contract, cutting the sprint service.
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Well with only 3 months left the ETF would be pretty darn small. So how small is the fee. That's my question.
Sent from my PC36100 using XDA App

matt2053 said:
Well with only 3 months left the ETF would be pretty darn small. So how small is the fee. That's my question.
Sent from my PC36100 using XDA App
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Well I said 3 months as an example, it could have been at the end of the year. And as far as I know, the fee is variable, based upon when you ask for it.
So like march > june = smaller fee
march > november = bigger fee.

teh roxxorz said:
Well I said 3 months as an example, it could have been at the end of the year. And as far as I know, the fee is variable, based upon when you ask for it.
So like march > june = smaller fee
march > november = bigger fee.
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Sounds alot like the ETF to me. I'm not seeing how this is different.
Sent from my PC36100 using XDA App

matt2053 said:
Sounds alot like the ETF to me. I'm not seeing how this is different.
Sent from my PC36100 using XDA App
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Even if the price is virtually the same, an ETF and an early upgrade to your line are still different. You keep you current plan and you current account, as well as the time you've been there (aren't there benefits for 10 year customers or something?)
I guess there are reasons to want an entirely new account, I just don't know them.

how much did the OP pay for an early upgrade? i wanna do that

Rippley05 said:
Even if the price is virtually the same, an ETF and an early upgrade to your line are still different. You keep you current plan and you current account, as well as the time you've been there (aren't there benefits for 10 year customers or something?)
I guess there are reasons to want an entirely new account, I just don't know them.
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That makes sense. I didn't realize ETF would cost you your account history. I wonder is the dollar amount is the same though.
I know people who have paid ETFs before because it was only like 50 bucks and they turned right around and signed a new contract and got a 500 dollar phone for 200 dollars. 300 dollar savings makes the ETF worth it in such a case, if its far enough into the contract. (If you don't mind losing account history. Are you certain you lose it?)
Sent from my PC36100 using XDA App

Yup, account history is definitely lost.

when will the evo 3d be available?

just get another evo. no upgrade just a replacement. save the upgrade for the next wave

[Q] Upgrade/April 1st

Im sorry to start another thread on this subject but i've never seen the message that tells you when you are available for an upgrade and was curious to know if this is the message you get for a yearly upgrade(pic posted)
I bought my Evo Outright last year...But January 8th 2010 i used an upgrade to the HTC Hero..Im going to lose it April 1st arent I?

I wouldn't think so if you are already eligible BUT why not just call Sprint instead of posting here? Seriously.

sdc177 said:
I wouldn't think so if you are already eligible BUT why not just call Sprint instead of posting here? Seriously.
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because i have called Sprint and I told them about this message(picture posted) and they didn't know what the hell I was talking about and said I will lose my upgrade April 1st..I also went to my local sprint store and the manager there said I would be eligable for my upgrade when the Evo3D comes out this summer..So that is why I am here because i've gotten 2 different answers from Sprint Reps.

I would edit that photo to get rid of your phone number. There are alot of pranksters here on XDA.

Yea sprint is doing away with the yearly upgrades unless you are a premium member or whatever it's call. Basically if your not spending a certain amount you lost it

Well that sucks...Will they let me use my fiances upgrade thats due in about 60 days(her actual 2 year upgrade,hasnt gotten a new phone in 2 years) for my number?...And I will just go ahead and use my current upgrade to get her a new phone.Does Sprint let you do that?

Bigjim1488 said:
Yea sprint is doing away with the yearly upgrades unless you are a premium member or whatever it's call. Basically if your not spending a certain amount you lost it
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It's always been like that, the price just went up on qualifications. They're not "doing away" with anything.

My line qualified for an upgrade on 10/10, and I just asked tonight, and they said since I have already earned it, it will remain until I choose to use it. Sounds ideal to me, those that earned the privilege during the terms of the offer should be entitled to keep it, and for everyone else the terms just got stretched out longer.

If you already have the upgrade sitting there it will stay

cordell12 said:
If you already have the upgrade sitting there it will stay
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Man,right when I was coming to terms with the fact I was going to lose my upgrade you throw another sway in the other direction...Arrrrg,i dont know whats going to happen.

Look like you WILL lose your upgrade.
I just found this page on Sprint's website.
http://premier.sprint.com/premierupdate/faq.html
Here's the part that confirms you will lose your upgrade.
If the line qualifying for an annual upgrade is 12-21 months from the last upgrade, the upgrade must be used by March, 31, 2011. Otherwise, effective April 1, 2011, the upgrade eligibility on that line will be changed to 22 months.
Sent from my HTC EVO 4G with Tapatalk

BrianBaker said:
Im sorry to start another thread on this subject but i've never seen the message that tells you when you are available for an upgrade and was curious to know if this is the message you get for a yearly upgrade(pic posted)
I bought my Evo Outright last year...But January 8th 2010 i used an upgrade to the HTC Hero..Im going to lose it April 1st arent I?
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you don't lose it, I don't know why everyone is saying that. you just get a $75 subsidy instead of a $150 after one year. no big deal.
Sent from my PC36100 using XDA Premium App

So I text upgrade to 1311 and it says I get the 75 off on 4/1/11 and I get the 150 off in February of next year...but there are also 4 other lines on this plan, I guess I'm gonna be calling sprint because the family is gonna be pissed if their upgrade goes away. Anyone have any advice? I guess I need to remain calm for the **** storm that's brewin
Sent from my PC36100 using XDA Premium App

frontay said:
So I text upgrade to 1311 and it says I get the 75 off on 4/1/11 and I get the 150 off in February of next year...but there are also 4 other lines on this plan, I guess I'm gonna be calling sprint because the family is gonna be pissed if their upgrade goes away. Anyone have any advice? I guess I need to remain calm for the **** storm that's brewin
Sent from my PC36100 using XDA Premium App
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you could raise your plan, but that will most likely cost more then the $75 you'd be saving.
Sent from my PC36100 using XDA Premium App

OneStepAhead said:
you don't lose it, I don't know why everyone is saying that. you just get a $75 subsidy instead of a $150 after one year. no big deal.
Sent from my PC36100 using XDA Premium App
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This is a bit misleading. Yes, you get the $75 upgrade after 12 months, but this is simply $75 off the full retail price of the phone. When you get the "$150" upgrade, you actually get the same pricing that a new customer does, including rebates. So, this ends up being more like a $300 discount.
Sent from my HTC EVO 4G with Tapatalk

kd0axs said:
This is a bit misleading. Yes, you get the $75 upgrade after 12 months, but this is simply $75 off the full retail price of the phone. When you get the "$150" upgrade, you actually get the same pricing that a new customer does, including rebates. So, this ends up being more like a $300 discount.
Sent from my HTC EVO 4G with Tapatalk
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Well that's just gay. Good thing I have an Evo and not a hero. I came from a G1 when I got the evo. I'm sure I can hold out one more year. The upside is the development will be mature in a year..
Sent from my PC36100 using Tapatalk

Early upgrade for only 75$

I just talked to a sprint rep about trying to push my upgrade because of the changeover of the premier status from 1yr to 2yrs. I got denied, but I did find out about this buy back (or buy up, I can't remember for sure) program.
If you are within 10 months of your two year upgrade you can pay 75$ and they will reset your eligibility. So granted I can't get a phone now as i'm still 12 months out from 2 yrs, in Oct I can call back and tell them I would like to do this and they charge 75$ to your account and reset your eligibility so you get a full upgrade. It's better than nothing. I hope this helps some people that are looking for a new phone.
I called this number I think it's been posted in other threads to go right to a rep.
877-775-4886
From the sounds of it you should be able to call just normal customer care as well though.
Easy math for the upgrade:
The math is you have to be 10 months from your actual two year upgrade. So if you hit one year aug 1st you can't use this until oct 1.
or
after 14 months this will work.

so how does the math work.. if you were to get a say the nexus s? would it be that much cheaper?

omair2005 said:
so how does the math work.. if you were to get a say the nexus s? would it be that much cheaper?
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if u get it at best buy today
it would cost 75 bucks

Hold up so on Aug 1st I hit a yr so am eligible for the partial upgrade.. meaning I can call and have them reset the upgrade for 75 and get the 2yr price ..

omair2005 said:
so how does the math work.. if you were to get a say the nexus s? would it be that much cheaper?
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The math is you have to be 10 months from your actual two year upgrade. So if you hit one year aug 1st you can't use this until oct 1.
or
after 14 months this will work.
That nexus deal was why I tried to get them to push the upgrade , oh well. someday I'll get a good deal like that, just not today.
jsanta11 said:
Hold up so on Aug 1st I hit a yr so am eligible for the partial upgrade.. meaning I can call and have them reset the upgrade for 75 and get the 2yr price ..
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So short answer is no sorry.

stormglove said:
The math is you have to be 10 months from your actual two year upgrade. So if you hit one year aug 1st you can't use this until oct 1.
or
after 14 months this will work.
That nexus deal was why I tried to get them to push the upgrade , oh well. someday I'll get a good deal like that, just not today.
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Got it .. thanks for the info... I will keep this in mind ..def worth it with all the new phones coming soon ...

And if your within 5 months and absolutly can't wait, it only 45 for a buy up
Sent from my SPH-D700 using XDA App

I thought you could just get your eligibility reset when you are at least one year into your contract.

Ya shoulda kept pushing to get your 1 year upgrade back so you could get a free (45$ activation) nexus s at best buy today. That's how I got my gf a free epic during their gaga for phones promotion. You can still try just keep saying the contract I signed included yearly upgrades and I want to use it at best buy cause at first they want youto buy it from them at normal price 199.99.
Sent from my SPH-D700 using XDA Premium App

Sprint used to have a site that you could input your phone number and get your upgrade eligible date. Anyone know if that still exists?

brewdude said:
Sprint used to have a site that you could input your phone number and get your upgrade eligible date. Anyone know if that still exists?
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It is part of Sprint zone on your phone now. Dial *2 and look for upgrade eligibility in the menu.
Sent from my SPH-D700 using XDA App

Sprint.com/rebate
brewdude said:
Sprint used to have a site that you could input your phone number and get your upgrade eligible date. Anyone know if that still exists?
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Sent from my Nexus S 4G using XDA App

What is the point of buying up? A full 2 year upgrade discount is only $150. So you would still technically pay the same amount for a phone(that isnt free). I was told I could buy up for $45. subtract that from the full discount and my current $75 discount and they are only saving me an extra $30 bucks on a $500+ phone. it would be cheaper to pay an etf then sign a new contract or wait two months after a full upgrade and sign a new contract. This is just my understanding.
Sent from my SPH-D700 using XDA Premium App

brewdude said:
Sprint used to have a site that you could input your phone number and get your upgrade eligible date. Anyone know if that still exists?
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Yeah. You can txt the word upgrade to 1311.
Sent from my SPH-D700 using XDA App

darksideauto said:
What is the point of buying up? A full 2 year upgrade discount is only $150. So you would still technically pay the same amount for a phone(that isnt free). I was told I could buy up for $45. subtract that from the full discount and my current $75 discount and they are only saving me an extra $30 bucks on a $500+ phone. it would be cheaper to pay an etf then sign a new contract or wait two months after a full upgrade and sign a new contract. This is just my understanding.
Sent from my SPH-D700 using XDA Premium App
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It's good to get the reset to take advantage of deal prices for upgrading to a new phone. For instance if you had an upgrade best buy was giving away nexus s for free today. think about it when the epic came out with an upgrade it was only 150 or something without it was like 5 hundo +, so I'd pay the 75 to save that much.
Sent from my SPH-D700 using XDA Premium App

pjy9394 said:
I thought you could just get your eligibility reset when you are at least one year into your contract.
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What he said. Doesn't that still work? Just call the right number...

jirafabo said:
What he said. Doesn't that still work? Just call the right number...
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I tried that and they said they stopped doing that sometime in july.
Sent from my SPH-D700 using XDA Premium App

i just called the sprint store & my friend that owns the store... said its an extra $75 on top of what the phone costs... so unless the brand newest nexus 4g is free which its not... so its price will be the new contract price + $75 for the early upgrade
if you really really want a discount... did you guys know that the 2yr 1yr contract renewal price for phones is the same... & also the same if you were a random person who never had sprint... sprints "discounts" are a scam... everyone in the world gets the same discount no matter how long youve been or not been with sprint, so that being said call sprint & ***** to em about how youve been a loyal customer for however long & why does some random person get the same discount as me & your going to drop sprint when your contract ends & goto verizion or att or whatever... this is what i do every time i want a new phone & they will gladly give you at least an extra $75 credit toward a new phone or on your bill

greenmuggy said:
i just called the sprint store & my friend that owns the store... said its an extra $75 on top of what the phone costs... so unless the brand newest nexus 4g is free which its not... so its price will be the new contract price + $75 for the early upgrade
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Can confirm best buy has free nexii... lol
Work next door.
{etrickery}

Etrick said:
Can confirm best buy has free nexii... lol
Work next door.
{etrickery}
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well damn....lol i was thinkin the newest coolest galaxy s wouldn't be free

Premier service

I went into the sprint store yesterday and was enlightened to the fact that premier service has been abolished as of last week, no more yearly upgradeds they goin to every 22 months:-(
Sent from my SPH-D700 using xda premium

Actually, I believe it was 22 months (or is for your next upgrade), then is going to 20 months.

I think i still get 1 more 1 year upgrade
Sent from my SPH-D710 using xda premium

I believe if your yearly upgrade is before october you get your yearly upgrade. Everyone else gets bumped on to the 20 month cycle. My next $150 upgrade is november my last one was Feburary so I think I got the 20 months now. However I believe everyone gets one last $75 upgrade. I get mines in January so year we should get that
Sent from my un-rooted Samsung Epic 4G with XDA Premium

Here's how it was explained to me; Existing Gold members who have an upgrade date before Oct. 2 can update b/t now and then and receive a second yearly update that expires 12/31/12. Silver members are basically SOL unless you are very close to your 10 year anniversary in which exceptions are being made as that was the case for me. No one can go from Silver to Gold after 10/2.

With the timing of the cutoff it really seems like this is a way of not letting people upgrade iphones every year.esp with the doubled etf. We might have been better off with no iphone
Sent from my SPH-D700 using Tapatalk

We are better off without the iPhone, now the Vision upgrade will become more like required mainainance than an improved network....
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murso74 said:
With the timing of the cutoff it really seems like this is a way of not letting people upgrade iphones every year.esp with the doubled etf. We might have been better off with no iphone
Sent from my SPH-D700 using Tapatalk
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That's the big downside with iphones. To upgrade software you must also get new hardware. I only had 3 years to go to get gold. I was even gonna switch to the 99.99 plan to have gold but oh well. All good things must come to an end.
Sent from my un-rooted Samsung Epic 4G with XDA Premium

Here's some info copied directly from Sprint's weekly playbook
Premier Gold customers eligible for the annual upgrade between now and the end of 2012 can use their qualifying annual upgrade until 12/31/12:
*Once they take advantage of their Premier annual upgrade, they will qualify for subsequent upgrades under the New for You Upgrade program.
*If they do not take advantage of their Premier annual upgrade by 12/31/12, they will immediately qualify for an upgrade under the New for You Upgrade Program.
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Also, the New for You Upgrade program gets you an upgrade every 20 months starting 10/2/11.

DiGi760 said:
Here's some info copied directly from Sprint's weekly playbook
Also, the New for You Upgrade program gets you an upgrade every 20 months starting 10/2/11.
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Isn't "New For You" upgrade for sprint employees?
Sent from my un-rooted Samsung Epic 4G with XDA Premium

no, new for you, is their upgrade path for all customers now. employees i believe have a 6 month upgrade cycle now.

ok so it will be one yr i been with sprint on Oct.1 .. will i be about to get me an upgrade on the 1st or do i have to wait my 20 months in?

worldwidepmp said:
Here's how it was explained to me; Existing Gold members who have an upgrade date before Oct. 2 can update b/t now and then and receive a second yearly update that expires 12/31/12. Silver members are basically SOL unless you are very close to your 10 year anniversary in which exceptions are being made as that was the case for me. No one can go from Silver to Gold after 10/2.
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Same wth me, since I was supposed to turn Gold on Oct. 5th
________________________________
Roll Tide Roll!

txtmikhail said:
ok so it will be one yr i been with sprint on Oct.1 .. will i be about to get me an upgrade on the 1st or do i have to wait my 20 months in?
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if you've only been with sprint for a year, this doesn't apply to you. Unless you pay for a plan that qualifies you for Gold Premier status.

pvtjoker42 said:
if you've only been with sprint for a year, this doesn't apply to you. Unless you pay for a plan that qualifies you for Gold Premier status.
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ok but how would i know? .. i have the 1500 family plan.. cost 129.99.. the 1st is Saturday and if i can get me some type of upgrade than i with to use it asap.. I need the NEW epic 4g Touch but i don't want to pay full price for it..

txtmikhail said:
ok but how would i know? .. i have the 1500 family plan.. cost 129.99.. the 1st is Saturday and if i can get me some type of upgrade than i with to use it asap.. I need the NEW epic 4g Touch but i don't want to pay full price for it..
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Go to the Sprint website champ, it should tell you everything you need to know as soon as you sign in.