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Hi,
Previously I was running Black 3.0 and was synching with Vista and had no problems.
I recently updated the ROM to Black Satin and now I cannot sync.
When I connect the device to my computer it initially recognises it and gives an option to create a partnership but then it disappears and it says that no device is connected.
Does anyone have an idea of what could be wrong or of ways of fixing it?
Thanks.
Also..
I have followed the guide here http://www.mrvanx.org/hermes_guide/vista/index.html for vista and I get an error installing the drivers (error attached).
I have also turned off advanced usb networking..
spathi said:
Hi,
Previously I was running Black 3.0 and was synching with Vista and had no problems.
I recently updated the ROM to Black Satin and now I cannot sync.
When I connect the device to my computer it initially recognises it and gives an option to create a partnership but then it disappears and it says that no device is connected.
Does anyone have an idea of what could be wrong or of ways of fixing it?
Thanks.
Click to expand...
Click to collapse
First, be sure you're running the latest WMDC 6.1. Then reboot both the computer and the device. If that doesn't fix it, click on Start -> Settings -> Connections -> USB to PC and check or uncheck "Enable advanced network functionality".
Then... report back.
yup I have done all that
Rebooted about 20 times (pc+device) even tried reflashing different roms but still no go!
Have unchecked advanced networking..
Make sure you have the right driver from VistaRUU.zip floating around. I did these exact steps last night and am also running Black Satin. I don't have a problem. Be sure to re-check the box that says allow USB connections.
Good luck. Try going over all the steps in case you might have missed something.
Spathi, in your case, you may just need to re-download the Hermes USB drivers.
P.S. I did also update my SPL to HardSPL2.0
I have tried installing the drivers numerous times.
I have tried the drivers from here http://forum.xda-developers.com/attachment.php?attachmentid=33892&d=1170385335 and here
http://mahmood1.com/Documents/64bit.rar
I am on 64bit Vista and have downloaded the 64bit drivers and turned off driver signing..
My phone has SPL 2.10lipro which I believe is the latest?
spathi said:
I have tried installing the drivers numerous times.
I have tried the drivers from here http://forum.xda-developers.com/attachment.php?attachmentid=33892&d=1170385335 and here
http://mahmood1.com/Documents/64bit.rar
I am on 64bit Vista and have downloaded the 64bit drivers and turned off driver signing..
My phone has SPL 2.10lipro which I believe is the latest?
Click to expand...
Click to collapse
i had the same problem a little while ago. search my user name for posts and you'll find the thread. but the solution was... uninstall wmdc reboot, and download and reinstall. works like a charm.
I HAD the same problem.
OK.. I had the same problems, troubleshooting with MS for $35.00 didn't solve it. The one thing that did solve it is kind of ridiculous and easy.. So here's the solution..
It turns out Vista has issues with detecting USB drivers on certain types of chipsets. It looks like the USB ports are correctly installed, but it just doesn't like the devices (like Smartphones) connected to it.
I solved the problem by buying a USB card with a VIA chipset. It's amazing how well it works now. Of course, I discover this AFTER a reinstall of Vista and everything else.. Duh! Ugh!
Hope this helps other people feel less pain.
-Percy
I have tried the uninstall/reinstall thing before (just tried it again) no luck there.
I just tried another usb card and that didnt work either.
Only thing I haven't tried is reinstalling windows...
mine is more weird
upgraded from wmdc 6.0 to 6.1.6965 now when it bootloader, wmdc doesn't even connect at all. even return to wmdc 6.0 doesn't solve the problem
There are a couple of things with Vista..
I figured out these few little nuggets during my travels..
1. Make sure you have all the newest updates. (MS apparently knows of this problem as they have released a patch to resolve some USB issues)
2. The external USB Card you try has to have the VIA USB Drivers.
3. Update your bios to something newer (also a big problem)
4. Turn on Legacy Support for USB (important too)
5. Disable your ACPI if you're having troubles.
6. Have you tried connecting the device directly to the MOBO USB Ports?
I can't stress this enough.. the VIA USB Chipset seems to work so if you try an external card, make sure it has a VIA chipset on it. They're completely different than the standard Vista USB Drivers.
For those that are having problems - check on your desktop system in the device manager to see if you have the "Microsoft Remote Mobile Adapter" installed as a network card. If you do, uninstall it. This driver gets in the way of the WMDC 6.1 connection with USB.
It apparently gets loaded if you attach your device while having "advanced networking" enabled in the PC->USB setup on the device. Once you've done that, you're stuck. Turning off the "advanced networking" on the device won't help, because that remote driver is already loaded. You need to disconnect your device, unstall that driver, be sure "advanced networking" is turned off, and then connect your device again. I've had this happen a couple of times to me after re-flashing the ROMs.
Brian.
I've been searching a lot about this and just can't figure it out... I can sync my tytn (8525 as I call it) with windows media player, but can't do it with "windows mobile device center". Actually, everytime I click on wmdc, it opens up the "Change Connections SEttings" where it says "Device Connected" up top but then I click on ok and apparently nothing happens...
Hi guys, I have tried reading everything and I'm not able to install the ADB USB driver on my XP, I tried installing on another PC and the same thing, I connect the phone and windows starts installing the software automatically, can anybody help me on what do to stop this and do it manually. I went to the properties of the driver that windows installs and tried upgrading when I choose the driver it doesn't let me upgrade it.
I will appreciate the help. I haven't been able to activate my phone and it's a pretty expensive brick to have it laying around.
sama13 said:
Hi guys, I have tried reading everything and I'm not able to install the ADB USB driver on my XP, I tried installing on another PC and the same thing, I connect the phone and windows starts installing the software automatically, can anybody help me on what do to stop this and do it manually. I went to the properties of the driver that windows installs and tried upgrading when I choose the driver it doesn't let me upgrade it.
I will appreciate the help. I haven't been able to activate my phone and it's a pretty expensive brick to have it laying around.
Click to expand...
Click to collapse
download the sdk
turn your phone on
turn it back on
connect to usb
(PC will prompt you to install new hardware)
they will be 2 options, click the bottom one(says NO)
then again clcik the bottom one again(says NO)
now point it to the usb drivers on your sdk
click ok
now point it to the same usb drivers
(will prompt completing installing hardware) or something like that, this is all from memory so please double check the forums.
well if all was comleted go to Jesusfreke Thread"HOw to activate G1 without data/sim"
now there will be a command on how to enable ADB!
this worked for me so i do not see why it wouldnt work for you! good luck
Ok... first off im a noob to this forum but I know this is a legitimate issue not user error and ive spent the last 4 days scouring to get SOME information on this and the only thing ive found is remove battery and reset phone... HELLO!!!! thats step one on the list... sorry venting done...
Device: mytouch 4g
OS: Windows 7
When I got this phone i plugged it in and ran with no issues until i tried to root it without success... and when i tried the ADB method i found that the phone would no longer mount into windows 7 i have tried multiple computers and multiple cables so it's a device issue.
When I plug my phone into a computer it comes up with "searching for drivers" and fails... look in device manager and it says "Windows has stopped this device because it has reported problems. (Code 43)"
Tried manually finding drivers and can't...
Tried "repairing" the install of HTC drivers that came off the HTC website and didn't work...
Tried installing PDA net to get different drivers... didnt work
uninstalled devices and get the same issue...
deleted upper and lower filters from registry
Tried every combination of fastboot/USB debug
even tried desperatly deleting cookies/cache/web history(found on another forum)
AND NOTHING WORKS...
if you can think of anything I haven't tried it would be nice
Currently installed Apps that may be involved
Visionary
Super User
Terminal Emulator
I would like to help you out but need to what rom is on your device and what exactly your trying to do on windows
Sent from my HTC Glacier using XDA Premium App
It's running the complete stock rom... i believe it's called espresso... and all im trying to do with it right now is get it to show up in windows as a hard drive...
usually I would assume a driver issue (thats what windows thinks it is) but I've reinstalled the drivers around 10 times desperately and restored my computer to no avail so i think when i tried to root it the first time it flashed the usb firmware... if thats complete bs then just let me know... new to android... not new to computers...
sky2k-y2k said:
It's running the complete stock rom... i believe it's called espresso... and all im trying to do with it right now is get it to show up in windows as a hard drive...
usually I would assume a driver issue (thats what windows thinks it is) but I've reinstalled the drivers around 10 times desperately and restored my computer to no avail so i think when i tried to root it the first time it flashed the usb firmware... if thats complete bs then just let me know... new to android... not new to computers...
Click to expand...
Click to collapse
For a Hard Drive
1lug your phone into the computer
2:On your phone, drag the top slider bar down to the bottom
3:There should be a notification that says charge only. Click on that and select Disk Drive, Mount as disk drive. Click that
Try that and let us know what happens.
Edit: If you are trying to use ADB you want to be on charge only and have USB debugging on . To get to debugging
Menu-settings-applications-development-USB debugging
yeah that was one of the first things I tried(i actually have that as default)... The problem is that my computer thinks its an unknown device when plugged in and I can't point it to the correct driver...
USB Debugging is enabled, correct?
Seems strange... have you even tried installing the driver on another computer?
I've tried debugging on and off...
And yes I've tried a different computer that was one of the second things I tried
Sent from my HTC Glacier using XDA App
sky2k-y2k said:
Ok... first off im a noob to this forum but I know this is a legitimate issue not user error and ive spent the last 4 days scouring to get SOME information on this and the only thing ive found is remove battery and reset phone... HELLO!!!! thats step one on the list... sorry venting done...
Device: mytouch 4g
OS: Windows 7
When I got this phone i plugged it in and ran with no issues until i tried to root it without success... and when i tried the ADB method i found that the phone would no longer mount into windows 7 i have tried multiple computers and multiple cables so it's a device issue.
When I plug my phone into a computer it comes up with "searching for drivers" and fails... look in device manager and it says "Windows has stopped this device because it has reported problems. (Code 43)"
Tried manually finding drivers and can't...
Tried "repairing" the install of HTC drivers that came off the HTC website and didn't work...
Tried installing PDA net to get different drivers... didnt work
uninstalled devices and get the same issue...
deleted upper and lower filters from registry
Tried every combination of fastboot/USB debug
even tried desperatly deleting cookies/cache/web history(found on another forum)
AND NOTHING WORKS...
if you can think of anything I haven't tried it would be nice
Currently installed Apps that may be involved
Visionary
Super User
Terminal Emulator
Click to expand...
Click to collapse
sounds like a driver issue... i am not a 100% but thats what i sounds like.. download and install this program.. it uses the correct drivers.. just make sure u select "HTC" when prompted.. http://junefabrics.com/android/download.php goodluck report back
i tried that already and after trying again (just now) it failed again... i wish this was a simple driver issue...
I might be totally off but try changing your sd card and see whether your computer accepts it.
Also when installing drivers make sure your device is not connected to the computer.
Or try different USB port, or a factory reset.
Sent from my HTC Glacier using XDA Premium App
nope... different sd card/different usb port/factory reset didn't do it...
sky2k, I had some driver issues with my mt4g too.
Try this:
Download USBDeview - http://www.nirsoft.net/utils/usb_devices_view.html
Download the drivers for your phone from HTC - http://www.htc.com/us/support/t-mobile-mytouch-4g/downloads/
Run USBDeview AS ADMINISTRATOR. List all drivers in alphabetical order. Remove any and all associated with your mytouch 4g.
Reinstall drivers via HTC Sync software. Please let me know how this works for you.
Try to connect the phone with both the SD and SIM cards removed.
well guys im still having issues connecting via USB... but...
I found something to let me connect to ADB via WIFI so using it I got everything pushed and I am now S-off... so I am extremely pleased... that said i would "like" to be able to plug in and mount the sdcard/run adb but if I cant i can deal with my work arounds...
Hi,
EDIT * I have found a solution in that I can connect via WI fi so that's pretty good but if anyone can help me with the USB issue, it would still be appreciated. It seems that the Wi Fi connection is more limited as I am unable to view things in explorer *
hoping to get some help using my USB to connect to my PC. I've installed Kies but when I try to connect to my PC it just keeps on trying to connect but never actually does it.
I have looked for guidance on this but keep coming across the instructions to go into 'about phone > USB settings' etc etc. However, I do not have a USB settings in about phone. In fact, there is nothing at all about USB in About Phone. I do have a 'USB Utilities' in Wireless and Networks but all that gives me the option to do is 'Connect Storage to PC'. I have a memory card in my phone.
When I do connect to the USB cable, with Kies open, when windows 'finds new hardware' it keeps saying a problem occurred during installation.
Please can anyone help me out? All I want to do is basically drag and drop some files from my PC to my phone. Thanks very much for your help.
Settings --> Applications -- Development --> USB debugging.
Thanks for that!
It got me a little further. I also unmounted then remounted the SD card. However, when I try to connect via kies I now get the message:
Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies.
What am I doing wrong? Do I have to re click the USB settings on the phone before connecting to Kies now that it's installed the hardware on my PC?
Grimlocc said:
Thanks for that!
It got me a little further. I also unmounted then remounted the SD card. However, when I try to connect via kies I now get the message:
Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies.
What am I doing wrong? Do I have to re click the USB settings on the phone before connecting to Kies now that it's installed the hardware on my PC?
Click to expand...
Click to collapse
Turn off USB-Debugging
Don't connect phone yet
Open Kies
Open the Tools menu -> Troubleshoot connection error
Go through the guide and let it reinstall the drivers.
Connect you phone, and let it connect
The default setting has the USB debugging tick greyed out. When I select it, it asks me if I want to allow debugging.
Do you mean that I shouldn't allow debugging and then connect (after reinstalling Kies) or should I allow it and connect? Sorry for my noobishness, Android is all completely new to me.
You should untick the USB-debugging - Then reinstall drivers NOT entire Kies
OK, it's unticked and I'm reinstalling the drivers via troubleshooting.
Do I need to unmount then remount the SD card before connecting my phone? Thanks for your help btw.
Shouldn't make a difference
Bah, I still have the same problem. It just says that there was a problem installing the hardware when I plugged in the phone.
After reinstalling the drivers, i shut down Kies then reopened it. I then plugged in the USB and then plugged the USB into my phone.
When I first installed Kies yesterday, Microsoft Active Sync kept on trying to activate and ask for a CD. It kept on holding up Kies. In the end I uninstalled Active Sync. Also, I still have Samsung PC Studio on my PC from when I had a Samsung a few years ago. It was one of those old slider phones, not a smart phone. Could that be part of the problem? I was hoping to keep it because it's proved to have the best media player I've ever had.
I just don't know what I'm doing wrong here.
Try without restarting Kies.
What part of the drivers aren't installed? (Check device manager)
In Device Manager, under Portable Devices there's something called Android MTP that has an exclamation mark next to it. It says it's not configured correctly and that 'No driver files are required or have been loaded for this device'. I'll reinstall the Kies drivers now.
Thanks for this help mljjlm
P.S. Now that I've unplugged the phone, the MTP thing isn't showing in the device manager list anymore.
Grimlocc said:
P.S. Now that I've unplugged the phone, the MTP thing isn't showing in the device manager list anymore.
Click to expand...
Click to collapse
Of course, it's a part of the phone, and it should not be plugged in because they would have to force a reboot when reinstalling drivers (which might sort your problem btw)
Reinstalled the Kies Drivers and then plugged in my phone but got the same problem. It says a problem occurred. Same device now has a problem in device manager. Maybe I should just uninstall everything and restart? Should I uninstall the old PC studio too?
Just try the reboot without uninstalling anything and then plug the phone in when your pc has booted
Argh! Still didn't work! I think there must be a problem with my PC, well, I'll try doing full uninstalls and reinstall it all. I have to go now as well so I'll have to try again tomorrow.
Thanks very much for your patience mljjlm. It has been greatly appreciated
Are you trying to just transfer files back and forth? If so... forget using Kies.
(I don't have a micro-USB cable with me currently, so this is all from memory)
Just remove the drivers from your device manager so it's like your machine has never seen your phone before. Then on your phone enable usb-debugging.
When you then plug in your phone, you should get a usb icon up top on your phone's display... pull the window-shade down and click on the USB connection button. You should get a fullscreen window on your phone that says something like USB Connection with the friendly android waiving.
Now your PC should see your phone as a standard USB mass storage device.
try plugging the usb cable in another usb port on your computer and than try again.
Grimlocc said:
All I want to do is basically drag and drop some files from my PC to my phone. Thanks very much for your help.
Click to expand...
Click to collapse
oinkylicious said:
Settings --> Applications -- Development --> USB debugging.
Click to expand...
Click to collapse
Grimlocc said:
when I try to connect via kies I now get the message:
Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies.
What am I doing wrong?
Click to expand...
Click to collapse
You're using Kies, that's what you're doing wrong. You said in your very first post you wanted to be able to drag and drop some files from your PC to your phone, so use USB debugging (say yes when it asks you) and Windows Explorer.
If you are using a custom rom like Checkrom Revolution you will need to install the kies support from kitchen pro.
Also are you using the cable that came with your phone?
I have found a few microUSB cables that will allow charge and wont allow data transfer like the new ones for nokia devices and some blackberrys.
It worked! The USB debugging thing!
Thanks to everyone who helped me out. The forum said I was limited to 5 thanks per day so if you didn't get one of the thanks I apologise. Thanks very much!
Hello, i have a very weird problem. My nexus 4 cant connect to pc as mass storage device.. It worked fine like 4 days ago.. I dont know what happened or what else i can try.. Already tried: usb debugging on/off, factory reset, usb settings in storage menu, different usb port, NOTHING HELPED! There are another weird thing that i spoted is that it only charges through usb when i have nothing selected in storage>usb connections menu, as soon as i try to select mtp or camera it stops from charging and nothing happens. Same problem for AC charging it wont charge when theres mtp or camera selected, and only charges as USB... I'm confused.. Are there any ways to get it working again?
I'm having the same problem.. I've just installed Windows 7 64 bit but it sees my Nexus 4 like Unknown Device.. I uninstalling the drivers and re installing them using Nexus Root Toolkit but no result for now..:crying:
Do you have a ROM or anything installed? I know with PA its a problem at the moment at times. A little more info would be nice. I never had a problem with Windows 7. I'm on Windows 8 now and i had an issue at first with it not showing up at times. But it seems to be fine now.
Just go in
Settings,
Dev options (if you not have it go in phone informations and press many times in row the Build Number, this activate Dev options)
and Disable USB Debugging,
then reconnect your phone, and the computer will see it
USB debbuging isnt working. i have no ROMS, stock android 4.3. And yes, now im running WIN 8, previuosly had 7, the problem occured after installing 8 and trying to plug it in. Its not showing in my computer neither in device Manager. I doesnt make any difference with, or without it pluged in, the only difference is that it will start charging, but then again ONLY when i disable everyting in storage>usb connections.
bump
do you have a fast charge app installed? it sounds like it's an issue related to fast charging via USB. if it's enabled you can't access anything on the phone via usb, but i think that requires to at least be rooted.
I'm on last PA 3.99-Rc1 and I just found out that if I go in Setting-Memory the appilcation shutdown .-. Never had this issue before .-.
Matteo Mazzu said:
I'm on last PA 3.99-Rc1 and I just found out that if I go in Setting-Memory the appilcation shutdown .-. Never had this issue before .-.
Click to expand...
Click to collapse
Nothing, just read that it's a issue with PA while using last Franco Kernel nightly XD I'm going back to windows vista 32bit, so I believe the problem connecting my nexus 4 won't be any more an issue (Going back to Vista because for daily use it worked perfectly and every thing worked fine with the drivers, Windows 7 it's better, but too many issues with drivers bla bla bla XD) :laugh:
I have always used the Windows Driver from the Google SDK (Google USB Driver- As of today, Revision 8) for my Windows 7 64 bit computer and have never had a problem. More importantly there is an Update Manager that comes with the SDK, that when you run, notifies you of newer Windows drivers as they are released. That way as Google issues newer OS builds or Windows issues a new OS, I know that not only my driver but my platform tools aka fastboot/adb/etc. (As of today, Revision 18.0.1) will always be compatible. The problem with these toolkits and driver downloads all over the place on these forums is that you have know idea how old the internals are. The other obvious thing to check is a bad or intermittently bad USB cable. Also make sure "MTP" is checked in Settings > Storage >Settings > USB computer connection.
Hey, I'm sorry if it's against etiquette digging up an old post, but this part worked for me:
pjc123 said:
Also make sure "MTP" is checked in Settings > Storage >Settings > USB computer connection.
Click to expand...
Click to collapse
Thank you so much, I had this problem for a long time before I found this thread.
dunni88 said:
Hey, I'm sorry if it's against etiquette digging up an old post, but this part worked for me:
Thank you so much, I had this problem for a long time before I found this thread.
Click to expand...
Click to collapse
Glad I could help. That setting isn't exactly the easiest thing to find.
Fix usb
Go to device manager in windows 7/8/8.1 . Connect your mobile with usb. You will see android device or adb right click on it, select properties, click uninstall driver. NOTE: When you click this a small popup will appear saying remove software driver, tick on it and click uninstall.. there you go ..it will reinstall drivers and your phone will be finally connected.
im having the same problem . My phone shows as Unknown Device on Device Manager. Tried other cables and usb ports. I can tell that the cables and ports are not the problem since my Nexus 7 can connect without problem. Tried usb debuggin on/off, MTP on/off, PTP. Still no luck. Already tried to reinstall drivers but still the same problem. Hoping this is not a hardware issue. I already tried factory reset and flashing other ROMs