Database Users

Can Receive but not Send EMAIL

I did setup outlook email in tytn. I can recieve emails fine. Why its impossible to send? I have tried in every possible way. Error appears, your incoming mail server not correct, check and try again. Incoming and outgoing server both are correct. What can be reason? Tytn is cool but i hate it when it cant just send an email. Extremely irritating.
Help will be appreciated.
Reliance

reliance said:
I did setup outlook email in tytn. I can recieve emails fine. Why its impossible to send? I have tried in every possible way. Error appears, your incoming mail server not correct, check and try again. Incoming and outgoing server both are correct. What can be reason? Tytn is cool but i hate it when it cant just send an email. Extremely irritating.
Help will be appreciated.
Reliance
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Sorry but you do not give enough info to work with. You say incoming mail server is correct but it helps us to know what you have it set to and who provider is. For example I notice that lots of internet sites have an incorrect port settings for O2 UK MMS. So when you say your setting is correct; there might be someone here who says it will work if you change it to ?????. Did you set this up manually or was it done by the wizard?
Cheers
Mike
PS. Edited your thread title - you must give brief description of problem/issue. "EMAIL" does not encourage people to help!

You might not be allowed to send email because you are not actually on your email provider's network. I was not able to send Charter.net email via my Cingular device, until I changed the outgoing server to match Cingular's outgoing SMTP server.
I hope this gives you another direction in which to investigate a solution.

my location is norway. i am using network solutions as my email provider. in coming mail server is mail.waqar.com and out going mail server is smtp.networksolutions.com everything seems fine. then why its not working?

reliance said:
my location is norway. i am using network solutions as my email provider. in coming mail server is mail.waqar.com and out going mail server is smtp.networksolutions.com everything seems fine. then why its not working?
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Hi
I found the following comment on the following website:
Note: Some ISPs will not allow you to use Network Solutions’ outbound mail servers. If that is the case, type in the name of your ISPs outgoing e-mail server (ex. smtp.myisp.com). You may also try and configure Network Solutions’ Outbound Mail server to connect to Port 2525 instead of the default Port 25.
http://www.emailuserguide.com/07-howto-setup-email-software.htm
Might relate to your problem??
Mike

i had the same problem. all i had to do (after strugling for a week) was check the box next to "outgoing mail requires... (missing text)" in outlook. Hope this helps!

it was smtp.waqar.com instead smtp.networksolutions.com
thanks guys

Can't send POP e-mail...

Receiving from my ntl account works fine, but when I try to send something it complains about a possible problem with coverage and/or account settings...and yet everything looks the same as it does in Outlook where, incidentally, it works fine.
Is it possible to import an account with its settings from where I have it in Outlook? Just in case I have missed something after all...

Arterion said:
Receiving from my ntl account works fine, but when I try to send something it complains about a possible problem with coverage and/or account settings...and yet everything looks the same as it does in Outlook where, incidentally, it works fine.
Is it possible to import an account with its settings from where I have it in Outlook? Just in case I have missed something after all...
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Click to collapse
Are you on Wifi or GPRS/UTMS?
If you are using your phone network you might need to use their outgoing server. If you can give a little bit more info, I might be able to help.

This is over HSDPA on my contract WAP. I know of no outgoing server info for Vodafone but I could be wrong...
Just as an aside, do you know why my X1 tries to connect to 'Business Email' whenever I turn it on?
Thanks
*Update* - Email sent fine over the Activesync connection...hmmm. Any ideas?

Uk Vodafone should have send.vodafone.net as the outgoing SMTP address.
Not sure why Business Email should be connecting, unless you are using their own Push Email solution.

Awesome, you sir are a genius. Thank you!

artesea said:
Uk Vodafone should have send.vodafone.net as the outgoing SMTP address.
Not sure why Business Email should be connecting, unless you are using their own Push Email solution.
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I don't have their email but continually get this screen trying to connect me to Business Email - I have to cancel it two or three times to get it to GO AWAY. It is one the many reasons I think we are going to part company.

Lexiloo said:
I don't have their email but continually get this screen trying to connect me to Business Email - I have to cancel it two or three times to get it to GO AWAY. It is one the many reasons I think we are going to part company.
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The Business Email APN is another one of these locked settings. In the reg you should be able to unlock it, and then remove it via Connections.
If you aren't using it, then you should have no worries.

artesea said:
The Business Email APN is another one of these locked settings. In the reg you should be able to unlock it, and then remove it via Connections.
If you aren't using it, then you should have no worries.
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What is the 'reg' - it is SO annoying. It's going back later this week - I've had enough!

T-Mobile IMAP sync issue!

Have setup my HD2 on t-mobile using the automated wizard, i can browse the internet fine using opera, but each time i want to check my IMAP account i get the following message: "Cannot connect with current settings".
If i switch to WiFi it works perfectly, so my email settings are correct. And my internet settings on 3G are correct as i can browse the internet, but for some reason i cant download email over IMAP. Is anybody else having similar issues?
Nb. I'm in the UK.
thanks.

Try turning off the proxy server in connection settings.

Thanks that worked a treat, so much for auto-configuration

sorry if I post it here, but I have an issue with my web.de imap account, wich is that it only shows me messages back till wednesday when I got my phone and set up the account. all messages prior to that date are not shown. neither in my trash, nor in any other folder. and I accidentally deleted a message and it is still there according to my web.de account, but my hd2 doesn't show the message anymore. is there something wrong with the way the hd2 flags messages in imap?

i actually rang up TMobile technical support to ask them what the proxy was for and why it is added in the auto config settings. they had no idea. they could only tell me what it was supposed to be, not why.
Seems like most programs prefer not having the TMobile proxy set.

Maybe there isn't any proxy necessary and it's a problem with the htc mail app itself. see my case above, that's surely not web.de problem but something wrong with the htc mail app. but I can't figure out what and why.

Email probs after SIM/Radio ROM update

Wish I'd never installed the official SIM update from HTC. Have an unbranded HD2 on TM, and after Radio ROM update to 2.06.51.07, I couldn't send emails from my Ntl account on the phone. The other two (Hotmail and another pop3) work fine.
After spending hours searching the forum, and deleting the account and recreating it, I gave up and rang TM. They told me to change the outgoing server to smtp.t-email.co.uk
This is usually smtp.ntlworld.com on my pc, but after doing that it started working....until today. Sent numerous emails and they all ended up in Sent Items folder, but the recipients never received them, although I am receiving emails from eBay etc. Rang TM again and they told me take battery out and reboot, did it and I then successfully sent an email to the lady on the phone. She replied and I received that, as expected.
The problem now lies with the fact I can send outbound emails from the NTL account, but if I try sending ones to myself, ie NTL to NTL, or NTL to Hotmail, they all seem to send, but never receive.
It seems that sending anything from this NTL account to any other account listed on my phone won't work. Hope that makes sense.
BTW, I have stock 1.48 rom, with very few reg tweaks, such as touch x tskmanager, wmlonglife app.
Hope someone can help.
Cheers

Most ISP's only allow outgoing mail if you are connected directly to their network, otherwise it is classed as relaying email, and they don't allow it as it is considered insecure. (I.e if you are connected to your ntl broadband via wifi, the send should work, if you are connected to , say, o2 mobile, or a wifi hotspot, it won't)
On my n95 I had my ntl account configured to retreive from pop.ntlworld.com, but send via my o2 account (mail.smtp.o2.co.uk), with the from email showing my ntlworld address, so teh receiver never sees the o2 part, (unless they look in the headers of teh message)

thanks for the quick reply. However, it seems that I can send an email to anybody from the ntl account, but not to any of the other accounts that I have setup on my phone.
Seems like something is blocking me sending emails to my own phone, but only via the ntl account. If I send one from hotmail to hotmail, it works fine. Which is a shame as I use the ntl account as default
Has anybody else updated the radio rom and had problems like this?

Hi, just spent 30 minutes playing with ntl account on the hd2 (i didn't have this account set up yet.)
Successfully sends and receives (including sending to myself at the same address) when connected over wifi (provided by NTL)
but FAILS to send over 3g or my neighbours tiscali wifi. (As predicted, outgoing only works from an ntl source to prevent spammers using their servers as a relay) however receiving works over all three connection.
The settings I have are
pop3.ntlworld.com (could also put pop.ntlworld.com too, I think, but im fairly sure it doesn't matter)
smtp.ntlworld.com
Ticked Outgoing requires authentication
Ticked Use same name and password
Works a treat, hope you get yours fixed.

samsamuel said:
Hi, just spent 30 minutes playing with ntl account on the hd2 (i didn't have this account set up yet.)
Successfully sends and receives (including sending to myself at the same address) when connected over wifi (provided by NTL)
but FAILS to send over 3g or my neighbours tiscali wifi. (As predicted, outgoing only works from an ntl source to prevent spammers using their servers as a relay) however receiving works over all three connection.
The settings I have are
pop3.ntlworld.com (could also put pop.ntlworld.com too, I think, but im fairly sure it doesn't matter)
smtp.ntlworld.com
Ticked Outgoing requires authentication
Ticked Use same name and password
Works a treat, hope you get yours fixed.
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Cheers for that. Tried the wifi option and seems to work as yours does, but not with 3g. Suppose, as long as we can send emails to anyone but ourselves that will have to suffice, unless someone comes up with a fix. Seems more an Ntl thing than the phone?!

Yea, the 'no relaying' was brought in to fight spam. You used to be able to connect to any smtp server from anywhere, and use it to send email. (Simplified, but u get the idea) so most ISP's now only allow outgoing mail from within their own network.
As for workarounds, do you have an email account with your mobile provider? Example, I have one with o2, so on the outgoing page I change the smtp.ntlworld.com to smtp.o2.co.uk and UNTICK use the same name and password, and instead insert my o2 account details and i can then send over the 3g network. As an added bonus, the o2 servers WILL let me send without being connected to their network, so this method will still send over wifi too, and so long as you set the 'email address' that is displayed to yourname @ntlworld.com no one will ever know any difference, they will still see 'From:[email protected]' and when they reply it will go to [email protected] ntlworld.com
Hope this helps

no outgoing email!!
Hi all
Been reading your thread with interest. I have email with talktalk. I can receive my email on my HD2 no probs, but when i send via HD2 (talktalk) to myself and other non-talktalk addresses email will not send through - gets stuck on 'looking for changes' stage. My email settings on HD2 are identical to those on my PC.
Also how have you guys configured email to send via wifi? im struggling with this as well!!!
PLease help SOS

Settings for pop3 email (Sky/Vodaphone)

Hi All,
Anyone know the settings for sending email from my HD2. I have got incoming and outgoing set as my sky account, it receives fine but will not send. I seem to remember when I was on Orange outgoing had to be set to their address.
My local Vodaphone shop are about as much use as a chocolate teapot!
Thanks in advance......

THere is a chance that sky wont let you send unless you are connected to their network (i.e wifi)
This is to prevent people that are not sky customers using their email servers. (Same for most home broadband providers)
Firstly try ticking the 'outgoing server requires authentication' and tick same username and password. (I forget the actual wording, and i'm currently flashing a new rom so cant check it)
However, i suspect this wont work because it doesnt on my virginmedia email account, unless i'm using wifi on my virginmedia broadband at the time.
I get around this by using virginmedia for incoming., and my o2 email account for outgoing, because the o2 network DOES allow me to send from any network, so it works when on wifi or mobile.
So long as you put your sky email address in the 'your email' box the receiver will never know, and when they click reply their response will still arrive in your sky inbox.

samsamuel said:
THere is a chance that sky wont let you send unless you are connected to their network (i.e wifi)
This is to prevent people that are not sky customers using their email servers. (Same for most home broadband providers)
Firstly try ticking the
(I forget the actual wording, and i'm currently flashing a new rom so cant check it)
However, i suspect this wont work because it doesnt on my virginmedia email account, unless i'm using wifi on my virginmedia broadband at the time.
I get around this by using virginmedia for incoming., and my o2 email account for outgoing, because the o2 network DOES allow me to send from any network, so it works when on wifi or mobile.
So long as you put your sky email address in the 'your email' box the receiver will never know, and when they click reply their response will still arrive in your sky inbox.
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Thanks mate, clicked on 'outgoing server requires authentication' and ticked same username and password. Sends and receives now through my sky account.

kjt57 said:
Hi All,
Anyone know the settings for sending email from my HD2. I have got incoming and outgoing set as my sky account, it receives fine but will not send. I seem to remember when I was on Orange outgoing had to be set to their address.
My local Vodaphone shop are about as much use as a chocolate teapot!
Thanks in advance......
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Click to collapse
Hi, glad you got your problem sorted. I use Sky and it took me a while to figure it out ; )
Just in case you have more problems, my emails got in a complete mess using POP3. I've no idea why, but at the time I was using Outlook on my desktop as well as accessing via my Touch Pro. Just in case you encounter the same problems, I found changing over to IMAP on both my desktop and phone solved the problem : )