Hi All,
Anyone know the settings for sending email from my HD2. I have got incoming and outgoing set as my sky account, it receives fine but will not send. I seem to remember when I was on Orange outgoing had to be set to their address.
My local Vodaphone shop are about as much use as a chocolate teapot!
Thanks in advance......
THere is a chance that sky wont let you send unless you are connected to their network (i.e wifi)
This is to prevent people that are not sky customers using their email servers. (Same for most home broadband providers)
Firstly try ticking the 'outgoing server requires authentication' and tick same username and password. (I forget the actual wording, and i'm currently flashing a new rom so cant check it)
However, i suspect this wont work because it doesnt on my virginmedia email account, unless i'm using wifi on my virginmedia broadband at the time.
I get around this by using virginmedia for incoming., and my o2 email account for outgoing, because the o2 network DOES allow me to send from any network, so it works when on wifi or mobile.
So long as you put your sky email address in the 'your email' box the receiver will never know, and when they click reply their response will still arrive in your sky inbox.
samsamuel said:
THere is a chance that sky wont let you send unless you are connected to their network (i.e wifi)
This is to prevent people that are not sky customers using their email servers. (Same for most home broadband providers)
Firstly try ticking the
(I forget the actual wording, and i'm currently flashing a new rom so cant check it)
However, i suspect this wont work because it doesnt on my virginmedia email account, unless i'm using wifi on my virginmedia broadband at the time.
I get around this by using virginmedia for incoming., and my o2 email account for outgoing, because the o2 network DOES allow me to send from any network, so it works when on wifi or mobile.
So long as you put your sky email address in the 'your email' box the receiver will never know, and when they click reply their response will still arrive in your sky inbox.
Click to expand...
Click to collapse
Thanks mate, clicked on 'outgoing server requires authentication' and ticked same username and password. Sends and receives now through my sky account.
kjt57 said:
Hi All,
Anyone know the settings for sending email from my HD2. I have got incoming and outgoing set as my sky account, it receives fine but will not send. I seem to remember when I was on Orange outgoing had to be set to their address.
My local Vodaphone shop are about as much use as a chocolate teapot!
Thanks in advance......
Click to expand...
Click to collapse
Hi, glad you got your problem sorted. I use Sky and it took me a while to figure it out ; )
Just in case you have more problems, my emails got in a complete mess using POP3. I've no idea why, but at the time I was using Outlook on my desktop as well as accessing via my Touch Pro. Just in case you encounter the same problems, I found changing over to IMAP on both my desktop and phone solved the problem : )
Related
Receiving from my ntl account works fine, but when I try to send something it complains about a possible problem with coverage and/or account settings...and yet everything looks the same as it does in Outlook where, incidentally, it works fine.
Is it possible to import an account with its settings from where I have it in Outlook? Just in case I have missed something after all...
Arterion said:
Receiving from my ntl account works fine, but when I try to send something it complains about a possible problem with coverage and/or account settings...and yet everything looks the same as it does in Outlook where, incidentally, it works fine.
Is it possible to import an account with its settings from where I have it in Outlook? Just in case I have missed something after all...
Click to expand...
Click to collapse
Are you on Wifi or GPRS/UTMS?
If you are using your phone network you might need to use their outgoing server. If you can give a little bit more info, I might be able to help.
This is over HSDPA on my contract WAP. I know of no outgoing server info for Vodafone but I could be wrong...
Just as an aside, do you know why my X1 tries to connect to 'Business Email' whenever I turn it on?
Thanks
*Update* - Email sent fine over the Activesync connection...hmmm. Any ideas?
Uk Vodafone should have send.vodafone.net as the outgoing SMTP address.
Not sure why Business Email should be connecting, unless you are using their own Push Email solution.
Awesome, you sir are a genius. Thank you!
artesea said:
Uk Vodafone should have send.vodafone.net as the outgoing SMTP address.
Not sure why Business Email should be connecting, unless you are using their own Push Email solution.
Click to expand...
Click to collapse
I don't have their email but continually get this screen trying to connect me to Business Email - I have to cancel it two or three times to get it to GO AWAY. It is one the many reasons I think we are going to part company.
Lexiloo said:
I don't have their email but continually get this screen trying to connect me to Business Email - I have to cancel it two or three times to get it to GO AWAY. It is one the many reasons I think we are going to part company.
Click to expand...
Click to collapse
The Business Email APN is another one of these locked settings. In the reg you should be able to unlock it, and then remove it via Connections.
If you aren't using it, then you should have no worries.
artesea said:
The Business Email APN is another one of these locked settings. In the reg you should be able to unlock it, and then remove it via Connections.
If you aren't using it, then you should have no worries.
Click to expand...
Click to collapse
What is the 'reg' - it is SO annoying. It's going back later this week - I've had enough!
I'm just wondering why my hotmail email account uses my data connection even though I have an active wifi connection. My gmail and yahoo connects to the wifi no problem but when I do 'send/receive' with my hotmail, it always uses the data connection. Anything to change this setting? Thanks.
We are together in this I guess
Good question! I was wondering why it happens too... I went through the registry, I made a hard reset (Was thinking the problem due the fact I imported mails using a backup problem)... nothing... there is no way to solve it! I think there is someproblem in messenger by itself and the solution might be installing another version?... Any idea anyone
I have this problem too, i go into communications, then disable cellular radio, and activate WIFI, then my hotmail updates over wifi, Strange, some kind of fix for this would be good.
Does anyone know if there is a fix?
In the email account settings try changing connection to "The Internet" instead of the default one (mine said "T-Mobile Internet").
This way email will go via WIFI if available, otherwise via 3G/GPRS... as it should
The problem here, and why it's set to default to HSDPA for email, is the outgoing SMTP server. Orange in particular block the use of any SMTP server other than their own, but of course their smtp won't work when you're connected via wifi. Thus on mine I set it to use Orange Internet for everything (idiotically it wasn't defaulting to that, so no outgoing email when on wifi).
Ideally this really needs different smtp settings when you're on wifi - anyone know a way?
arfster said:
The problem here, and why it's set to default to HSDPA for email, is the outgoing SMTP server. Orange in particular block the use of any SMTP server other than their own, but of course their smtp won't work when you're connected via wifi. Thus on mine I set it to use Orange Internet for everything (idiotically it wasn't defaulting to that, so no outgoing email when on wifi).
Click to expand...
Click to collapse
I'm no expert, so put me right if I'm being dumb here:
I'm with Orange (UK) and use my own email account (incoming POP3 and sending via SMTP).
I seem to be able to both send and receive mail quite happily via HSDPA even though it's not Orange email. Am I missing something ?
- Steve
Hrrrm, maybe just a yahoo email thing then. I can't use their smtp on orange HSDPA.
arfster said:
Hrrrm, maybe just a yahoo email thing then. I can't use their smtp on orange HSDPA.
Click to expand...
Click to collapse
If it's of interest, the email through my own server requires the mail client to log in for both sending and receiving, and the word SMTP doesn't appear in the server name. Perhaps this helps Orange to "miss" it ?
- Steve
I have the same problem, but a lot worse. My HD doesn't use my wifi for anything, unless I deactivate my data connection. It's really annoying, especially since I previously had a Diamond, and that worked perfectly!
Any tips would be VERY much appreciated!
johncmolyneux said:
I have the same problem, but a lot worse. My HD doesn't use my wifi for anything, unless I deactivate my data connection. It's really annoying, especially since I previously had a Diamond, and that worked perfectly!
Any tips would be VERY much appreciated!
Click to expand...
Click to collapse
Same here. I thought it was just opera that wouldn't use wifi, but its everything. All my apps seem to use my data connection rather than wifi.
Sorry to dig up an old thread, and I don't know if the solution is elsewhere (I've been searching for hours), but I think I've sorted hotmail to connect using wifi here:
http://www.dugaldwilson.com/dugald/archive/2009/02/17/54.aspx
Another solution would be to use 'No data' app and toogle off 'internet' & 'wap' so data connection is not available so phone can only use wifi. If at some point you want to re-use data connection, just toggle them on again.
Hi
Hoping someone can help me!
My Touch HD has been working fine up until yesterday, and now for some reason it is no longer sending emails. I know the settings are right because it was working fine until yesterday.
I have done a hard reset, and installed an alternative ROM but still no luck. My email server itself is working fine.
Any ideas please, it's driving me mad!
Thanks in advance.
Ben.
Anyone help!
Ben,
You'll have to give us a little more to go on.
Who is your Mail Provider?
What error are you getting?
Anything else that might help.
Paul.
MrRalphMan said:
Ben,
You'll have to give us a little more to go on.
Who is your Mail Provider?
What error are you getting?
Anything else that might help.
Paul.
Click to expand...
Click to collapse
Also are synchornising your mail by using WiFi or 3G
Provide Sreenshots if you can
Hi - I'm having a similar problem on my Touch HD. I have a POP email account set up which connects and downloads emails absolutely fine when I'm on Wifi or connected via Activesync. However when I am on a data connection (i.e. GPRS, 3G, etc) it comes up with an "synchronisation error", and suggests I edit my connection settings. The data connections works for everything else, including web browsing and other applications that require it. Its almost as if the mail application isn't being allowed access to the data connection unless its over wifi.
davehodgkinson said:
Hi - I'm having a similar problem on my Touch HD. I have a POP email account set up which connects and downloads emails absolutely fine when I'm on Wifi or connected via Activesync. However when I am on a data connection (i.e. GPRS, 3G, etc) it comes up with an "synchronisation error", and suggests I edit my connection settings. The data connections works for everything else, including web browsing and other applications that require it. Its almost as if the mail application isn't being allowed access to the data connection unless its over wifi.
Click to expand...
Click to collapse
Check your service provider.
I had this problem once and they were "playing" with the POP access over GPRS.
I would give them a quick call.
Regards, D
Yup, sounds like I am having the same problem as DaveHodgkinson.
Can download emails fine, can access the internet fine. Just can't send emails. I know all my settings are correct as they were working fine previously, plus I can send/receive via Outlook and webmail absolutely fine. I have a QIQ hosting package with my own domain that I use for email.
I have read about other people having this same error on their WinMo devices, but have not been able to find a working solution for it.
The error message I get is "the message could not be sent. Check that you have network coverage and that your account information is correct. The try sending again".
Well I do have network coverage, and the account information is correct, so what next!!
This fault renders a major function of the phone unusable.
I doubt this is a "fault".
I'll bet your mobile provider is blocking port 25 making everything else not matter.
Get a telnet client and make sure you can telnet to your mail server on port 25.
Use your wireless providers SMTP server.
Cheesy Dave said:
Check your service provider.
I had this problem once and they were "playing" with the POP access over GPRS.
I would give them a quick call.
Regards, D
Click to expand...
Click to collapse
Great thanks for the advice - I'll give TMobile a call and let you know what they say
Shonky* said:
I doubt this is a "fault".
I'll bet your mobile provider is blocking port 25 making everything else not matter.
Get a telnet client and make sure you can telnet to your mail server on port 25.
Use your wireless providers SMTP server.
Click to expand...
Click to collapse
From searching google this problem appears to be too widespread to be operator specific. I have tried an alternate port and that also fails. I am on o2.
anybody anymore ideas?
Planetgong,
If you are on O2 UK, this worked for me:
If you can't get your own email providers SMTP settings to work then you can use O2 settings for sending email (while keeping your own email provider for incoming email). To do this your main email settings should look like this...
Outgoing Mail Server (SMTP)
Host Name: smtp.o2.co.uk
User Name: [email protected]
Password: youro2password
Your Advanced settings should look like this...
Outgoing Settings
Use SSL: Off
Authentication: Password
Server Port: 25
If you can't remember your O2 username and password (you will have registered this when you activated your phone) then just register another one at www.o2.co.uk (the 'Register' link is near the top left corner).
Hi
Thanks for the reply. I've just tried that but get the same error message. Can you tell me where I can find the advanced settings?
Planetgong,
Assuming you can log onto your o2 mail box on your PC/laptop. And sign out again.
Go through email setup, my outgoing mail server is smtp.o2.co.uk, tick outgoing server requires authentication, untick use the same name and password. Under "advanced server settings" (at bottom of screen) have both boxes unticked. Make network connection O2 active (not The Internet).
done and next.
Enter O2 user name and password
continue to end of setup.
Then try it!!
Hi
Thanks for the reply. Unfortunately this still didn't work. It is like my Touch HD has suddenly decided to stop all outgoing SMTP connections. I have tried so many different things now and it still isn't working!
Just found this :
http://social.microsoft.com/Forums/en-US/windowsmobile/thread/26ddec22-6854-40bf-a9de-4c50211302e2/
http://www.tracyandmatt.co.uk/blogs/index.php/2008/09/18/windows-mobile-6-1-smtp-issues
Although the problem is supposed to be solved on the version of Windows Mobile on the Touch HD, it clearly isn't! Cheers Microsoft.
Not sure what to do now. Don't see why I should accept a phone that all the features don't work on?
I've also got the .cab fix installed linked to by the traceyandmatt site.
Juggler258 said:
I've also got the .cab fix installed linked to by the traceyandmatt site.
Click to expand...
Click to collapse
Would be nice to know how it works!THX
davehodgkinson said:
Hi - I'm having a similar problem on my Touch HD. I have a POP email account set up which connects and downloads emails absolutely fine when I'm on Wifi or connected via Activesync. However when I am on a data connection (i.e. GPRS, 3G, etc) it comes up with an "synchronisation error", and suggests I edit my connection settings. The data connections works for everything else, including web browsing and other applications that require it. Its almost as if the mail application isn't being allowed access to the data connection unless its over wifi.
Click to expand...
Click to collapse
hi,
disable your proxy. that might help
goto settings, tab connections, then select connections
next select 'setup my proxy'. go to tab 'proxy server' and uncheck 'this network uses a proxy server'
freggelfrot said:
hi,
disable your proxy. that might help
goto settings, tab connections, then select connections
next select 'setup my proxy'. go to tab 'proxy server' and uncheck 'this network uses a proxy server'
Click to expand...
Click to collapse
Proxy is unchecked, still no access. Can I return the phone on the basis it isn't able to perform all the functions it is supposed to?
planetgong said:
Hi
Thanks for the reply. Unfortunately this still didn't work. It is like my Touch HD has suddenly decided to stop all outgoing SMTP connections. I have tried so many different things now and it still isn't working!
Just found this :
http://social.microsoft.com/Forums/en-US/windowsmobile/thread/26ddec22-6854-40bf-a9de-4c50211302e2/
http://www.tracyandmatt.co.uk/blogs/index.php/2008/09/18/windows-mobile-6-1-smtp-issues
Although the problem is supposed to be solved on the version of Windows Mobile on the Touch HD, it clearly isn't! Cheers Microsoft.
Not sure what to do now. Don't see why I should accept a phone that all the features don't work on?
Click to expand...
Click to collapse
Didn't work for me! couldn't send any email anymore! Restored a backupfile
Hello fokes,
When i had my HTC Vox i could easily receive mails with POP3 settings. The only problem was that i had to connect to my home network to send mails.
Since i have my TP2 i cant get connection to my mailbox using the mobile phone connection. If i log on to my home network everything go fine, but with 3G in don't receive my mail at all.
It was possible in the past, so it should work right?
Of course Exchange servers exists, but thats not an option for me (just home mails).
So is it possible to receive pop3 mails on my phone using only a 3G connection, and how? i tried it several times now but didn't get it done jet.
hmm... strange.. care to elaborate more??..
Do you mean u can check mails using gprs but not with 3g/hsdpa?
I'm using an Asia/Singapore set, but i can check emails pop3 in gprs/3g/hsdpa all fine..
i wonder if you can default your internet conection to 3g, so it won't automatically pick up edge.
are you connected to the PC when you check email? try changing your settings to only use 3g, that way you're forcing 3g to be the only connection to work. also, can you surf the net with 3g?
pop mail
Strange with my tp2 it works fine.
Are you sure it is allowed by vodafone.
At my phone I can send and receive mail.
Are you sure you used the right settings.
I think you did not use the right pop and smtp settings.
What provider are you using for your mail?
If you send me a personal massage I can answer you in dutch it's a little easier.
thanks for the replys
first of all my internet works fine using gprs/3g. i have 3g standard so i just called it 3g.
te settings of my mail accounts are correct. if i login to my home network (wifi) i receive my mails perfect and can send them.
sending mails over 3g/gprs did never work because i normaly use the mail server of my internet provider. so i can only sned emails if i use their connection.
in the past i had the htc vox (only gprs) with the same mailaccounts and providers. receiving mails worked perfectly, sending not.
i suppose it doesnt matter if i use gprs or 3g. didnt test it jet
i dont know of my providers uses restrictions.
gsm: vodafone
pop3: active24
smtp: tiscali / telfort
i know active24 has now exchange server support. perhaps they changed te servers and made it imposiible to me to connect with a phone without using that exchange server
@rodus: i will contact u if nessesary (afther this post). thanks for you help (to all)
mail settings
If you use your active24 smtp settings it should be possible to send mail with your phone. I found this settings on the active24 site maybe it will help you.
http://www.active24.com/sw17854.asp
thanks, this settings are not the one i used before (the one i got from active24.nl).
I can now send and receive mails after i used that settings and switching of the using of a proxy server connection.
because the proxy i couldn't access the pop/smtp servers.
now i only have problems with the mail client (from energy rom leo). editing acounts is not possible and auto send/receive seems not to work, but that is an other problem.
Thanks alot for the support
Wish I'd never installed the official SIM update from HTC. Have an unbranded HD2 on TM, and after Radio ROM update to 2.06.51.07, I couldn't send emails from my Ntl account on the phone. The other two (Hotmail and another pop3) work fine.
After spending hours searching the forum, and deleting the account and recreating it, I gave up and rang TM. They told me to change the outgoing server to smtp.t-email.co.uk
This is usually smtp.ntlworld.com on my pc, but after doing that it started working....until today. Sent numerous emails and they all ended up in Sent Items folder, but the recipients never received them, although I am receiving emails from eBay etc. Rang TM again and they told me take battery out and reboot, did it and I then successfully sent an email to the lady on the phone. She replied and I received that, as expected.
The problem now lies with the fact I can send outbound emails from the NTL account, but if I try sending ones to myself, ie NTL to NTL, or NTL to Hotmail, they all seem to send, but never receive.
It seems that sending anything from this NTL account to any other account listed on my phone won't work. Hope that makes sense.
BTW, I have stock 1.48 rom, with very few reg tweaks, such as touch x tskmanager, wmlonglife app.
Hope someone can help.
Cheers
Most ISP's only allow outgoing mail if you are connected directly to their network, otherwise it is classed as relaying email, and they don't allow it as it is considered insecure. (I.e if you are connected to your ntl broadband via wifi, the send should work, if you are connected to , say, o2 mobile, or a wifi hotspot, it won't)
On my n95 I had my ntl account configured to retreive from pop.ntlworld.com, but send via my o2 account (mail.smtp.o2.co.uk), with the from email showing my ntlworld address, so teh receiver never sees the o2 part, (unless they look in the headers of teh message)
thanks for the quick reply. However, it seems that I can send an email to anybody from the ntl account, but not to any of the other accounts that I have setup on my phone.
Seems like something is blocking me sending emails to my own phone, but only via the ntl account. If I send one from hotmail to hotmail, it works fine. Which is a shame as I use the ntl account as default
Has anybody else updated the radio rom and had problems like this?
Hi, just spent 30 minutes playing with ntl account on the hd2 (i didn't have this account set up yet.)
Successfully sends and receives (including sending to myself at the same address) when connected over wifi (provided by NTL)
but FAILS to send over 3g or my neighbours tiscali wifi. (As predicted, outgoing only works from an ntl source to prevent spammers using their servers as a relay) however receiving works over all three connection.
The settings I have are
pop3.ntlworld.com (could also put pop.ntlworld.com too, I think, but im fairly sure it doesn't matter)
smtp.ntlworld.com
Ticked Outgoing requires authentication
Ticked Use same name and password
Works a treat, hope you get yours fixed.
samsamuel said:
Hi, just spent 30 minutes playing with ntl account on the hd2 (i didn't have this account set up yet.)
Successfully sends and receives (including sending to myself at the same address) when connected over wifi (provided by NTL)
but FAILS to send over 3g or my neighbours tiscali wifi. (As predicted, outgoing only works from an ntl source to prevent spammers using their servers as a relay) however receiving works over all three connection.
The settings I have are
pop3.ntlworld.com (could also put pop.ntlworld.com too, I think, but im fairly sure it doesn't matter)
smtp.ntlworld.com
Ticked Outgoing requires authentication
Ticked Use same name and password
Works a treat, hope you get yours fixed.
Click to expand...
Click to collapse
Cheers for that. Tried the wifi option and seems to work as yours does, but not with 3g. Suppose, as long as we can send emails to anyone but ourselves that will have to suffice, unless someone comes up with a fix. Seems more an Ntl thing than the phone?!
Yea, the 'no relaying' was brought in to fight spam. You used to be able to connect to any smtp server from anywhere, and use it to send email. (Simplified, but u get the idea) so most ISP's now only allow outgoing mail from within their own network.
As for workarounds, do you have an email account with your mobile provider? Example, I have one with o2, so on the outgoing page I change the smtp.ntlworld.com to smtp.o2.co.uk and UNTICK use the same name and password, and instead insert my o2 account details and i can then send over the 3g network. As an added bonus, the o2 servers WILL let me send without being connected to their network, so this method will still send over wifi too, and so long as you set the 'email address' that is displayed to yourname @ntlworld.com no one will ever know any difference, they will still see 'From:[email protected]' and when they reply it will go to [email protected] ntlworld.com
Hope this helps
no outgoing email!!
Hi all
Been reading your thread with interest. I have email with talktalk. I can receive my email on my HD2 no probs, but when i send via HD2 (talktalk) to myself and other non-talktalk addresses email will not send through - gets stuck on 'looking for changes' stage. My email settings on HD2 are identical to those on my PC.
Also how have you guys configured email to send via wifi? im struggling with this as well!!!
PLease help SOS