Database Users

Problems connecting Hero to PC

I've been trying to get anything to recognize my Hero on my PC for the past few days.
What I've tried:
Installing HTC Sync
Installing Android SDK
Installing the HTC HERO DIAG drivers
Doing ##DIAG# and not doing it.
...And all different combinations of those. The problem is I can't get QPST, CDMA Workshop, UniCDMA, or QXDM, etc to recognize it. The Hero synced to the HTC Sync a couple times, but nothing else. It won't even assign a COM port on the computer.
The phone is also rooted, which, I wouldn't think would make much difference, but I'm running out of ideas here.
Any help is really appreciated.

Did you install the regular HTC drivers ? Go to your device manager and see if it says android phone when its plugged in if its there tell it to update driver and point it to the folder called HTC drivers located in the HTC sync program directory.

I tried to do that but the driver wizard said that it could not find any drivers that were better than the ones already installed. (or something to that effect)
EDIT: Ah! I don't know what happened but it appeared on COM5 as "HTC Diagnostic Interface". That may be what I needed. We'll see.

I get the same thing, says "Windows has determined the driver software for your device is up to date."
"HTC Dream Composite ADB Interface" <--???

Exactly the same for me.
Device not recognized, Remove and reinstall HTC Sync and manually selecting drivers, Device wiping and trying again, using a different USB port, using a different cable, reinstalling windows!!!!!, using a different computer, Pulling out my hair!!!!!
Nothing works!!!
However, It did used to ask for mounting and unmounting the SD when plugged in but it has NEVER found HTC sync on my PC.
Now, all I get is Charging battery on the Hero and device not recognized on the PC.
Device manager politely tells me "Windows has stopped this device because it has reported problems. (Code 43)"
My system is Windows 7 X64 and my Hero Has run both the shipped ROM and now a cooked 2.1.
Please help me!

I have never been able to sync my Hero on any of my Win7 machines. I have been able to sync sporadically with my work XP Pro SP3 machine though. However, since flashing the AOSP 1.6 rom, HTC sync isn't recognizing my phone anymore. I can however mount the SD card.

Problems connecting Evo to PC
Same problem, but on EVO... Anyone ever figure it out??
I should elaborate I suppose lol... Everything *worked* fine, and then suddenly, appearantly for no reason, it just stopped... Device manager now calls the HTC diag driver an unknown usb device and gives the same warning message as above. And when I try to update the driver, gives the same message about it being up to date...

I have not been able to get ADB to work on my phone since the first time I flashed 2.2, when plugged in it will do the "do you want to turn on usb storage" message and it works fine.

You all might want to try installing the android adb drivers. Its a well know issue with the htc drivers. If you click on my avatar and go to my post you can find my thread on how to install adb on windows 7 32/64 and xp. Adb works fine for me and sync as well. The adb drivers might help out. Well good luck.
Edit: Running Aosp's 3/26 gb build RA1.7 Jason m's 806 kernel kifno build prop tweak -mp
Yea it's Me Again With The
Modified Hero

Tramline said:
Exactly the same for me.
Device not recognized, Remove and reinstall HTC Sync and manually selecting drivers, Device wiping and trying again, using a different USB port, using a different cable, reinstalling windows!!!!!, using a different computer, Pulling out my hair!!!!!
Nothing works!!!
However, It did used to ask for mounting and unmounting the SD when plugged in but it has NEVER found HTC sync on my PC.
Now, all I get is Charging battery on the Hero and device not recognized on the PC.
Device manager politely tells me "Windows has stopped this device because it has reported problems. (Code 43)"
My system is Windows 7 X64 and my Hero Has run both the shipped ROM and now a cooked 2.1.
Please help me!
Click to expand...
Click to collapse
more than likely it is your usb cable has been damaged.
i had the same problem, i went to my provider and got a new usb cable for it. (they gave it to me for free, no questions) no more problems at all, works like a charm.
i still have the old cable too, it will not recognize the hero on the computer. in fact if i plug the cable in without the phone, the cable itself actually comes up and says unrecognized device. but it works great for charging.

[Q] Any one else having trouble with usb ?

Sorry if this is a duplicate couldnt see anything about it.
installed wp7 every thing works fine
so i thought id try and connect it up to my computer
the phone and computer make a noise when connected
but there is no signs of it on the laptop
it wont connect to zune or wmdc Helpppp.
ps. im using windows 7 operating system for my laptop.

Why are you posting a question in the development forum. This is why mods have a full time job cleaning the forums

MY bad
my bad, how do i move it ?

I'm not sure whether this helps, but I'll try. On my PC the Mobile Device Center doesn't recognize my LEO70, you have to download the Zune application for that. No big deal really, you can do with that app everything you were used to in MDC.

Fix.
I managed to fix it in device manager it was a corrupt driver.
i just right click and reinstalled and it worked from there.
cheers for the help though people!

I have this same problem, but I couldn't seem to fix it. There is no driver at all. It says device not recognized when i go to device manager. As winmo 6.5 and android, the usb/laptop detects my hd2 just fine. But as soon as I flashed wp7, it is not being detected. *pull hair*
anyone kind enough to post the HD2 WP7 usb driver so that I could manually install it?

[Q] USB connection issue HD2 WP7

I have had the easiest run so far in getting my HD2 to work with WP7, installling DFT's ROM and getting an activation code was a breeze. All is good except for one issue. When I connect by USB to my PC, the PC shows a window saying that it is seeking and then installing Device Driver Software. It does this every time I connect and then concludes by saying that my unidentified device is now ready for use. Zune then tells me that it can't make a connection between my HD2 and the internet but it can still sync files etc. I have installed Windows Device Manager (with .NET4 and developer tools etc.) and it too can't connect with my HD2. I've pursued the references in various threads to firewall issues and so on but I'm none the wiser.
Can anyone advise me what I should look at or what to try?
Other than this, I just want to say a huge THANKYOU to all at XDA and the extended community of interested/interesting folks who make it such a fantastic resource for everyone - BRAVO!

im having this EXACT same problem! anyone got any answers?

Zune
Guys,
Did you install Zune Desktop Software?
Once you have installed Zune, it should pick up your device.
Let me know if that does not work

I've tried everything except doing a hard-reset. And, yes, of course I installed Zune on PC

i assume you mean Windows mobile device center?
you dont need it
it should connect and be done, the fact that it isnt remember the correct driver suggests something on the driver side is buggered.
With the phone connected go in to the computers device manager, and right click on anything to do with the phone, including and unknown devices, right click and uninstall them all, before it installes them all again, disconnect the phone
look for a tool on google called USBDVIEW
make sure you get the correct version 32bit / 64bit
You will also need the USB IDs if you want to see who makes each device
put it on your PC and run it in admin mode
Locate anything todo with the phone and right click and remove them all
Remove Zune
Remove Windows mobile Device center
restart your PC
install zune first
Then plug in your phone into a different USB port and not in to a HUB
See how you get on with that
Second thoughts, ive attached the 32 and 64 bit versions, both already have the USB device IDs file with them, just copy the zip file to your PC, extract, and run as admin, all credit goes to the owner of this, i found them at http://www.nirsoft.net/utils/usb_devices_view.html

sorry double post

Didn't work. =/
UPDATE: It did work

Zune cannot connect to an HD2 running Windows Phone 7 unless the time and date match on the phone and the computer. Make sure that your date and time are set up correctly on the phone, and do match the time and date with your computer. It is a long shot, but it worked for me before.
For the driver problem, dazza9075 gave the best advice.

Hmmm, so much for that fun. I was running WP 7004 when the computer first couldn't find the phone, after doing what dazza said the driver problem got fixed, and Zune found the phone. I updated from 7004 to 7008, how ever the phone kinda crashed at step 8 (restarting your phone) so i restarted it manually, the update is working fine except now Zune can't find my phone again. Not even after doing Dazzas method again.
I will try to change the time zones maybe that will do the trick.

[Q] HTC HD2 adroid not connecting to pc

hey guys i have an htc hd2 with tmobile and i have android on the phone. I have android version 2.3.2. The build number is GingerBread HD2v1.8. I was goin to update my htc hd2 to the newest icecream sandwich android. but when i connect my hd2 to the computer the device cannot be reconized by my windows 7 x64 pc. i have tried it on three differnt computers with windows 7 x64 and the same thing occurs. also i have tried it on an windows xp 32 bit computer. still no luck there. so i was wondering wat my problem is or wat i am doing wrong.
Thanks Josh

do you have proper android driver on your computer?
http://d-h.st/jIk this is android driver link produced by T-Macgnolia.

hey powerofthink i just downloaded thos drivers. and i dont know how to install them or how to use them. could you please explain to me.
Thanks again josh

joshboom2488 said:
hey guys i have an htc hd2 with tmobile and i have android on the phone. I have android version 2.3.2. The build number is GingerBread HD2v1.8. I was goin to update my htc hd2 to the newest icecream sandwich android. but when i connect my hd2 to the computer the device cannot be reconized by my windows 7 x64 pc. i have tried it on three differnt computers with windows 7 x64 and the same thing occurs. also i have tried it on an windows xp 32 bit computer. still no luck there. so i was wondering wat my problem is or wat i am doing wrong.
Thanks Josh
Click to expand...
Click to collapse
When you say that it's not connecting, could you specify in which mode? E.g. USB Flasher in MAGLDR, USB Mass Storage in Android, USB Mass Storage in MAGLDR, bootloader etc.

it will not connect when im at my home screen. i have turned off usb debugging on the phone. im not sure wat mode its in when im just at the home screen sorry.
thanks josh

extract it in your dektop.
Connect your Android-powered device to your computer's USB port.
Right-click on Computer from your desktop or Windows Explorer, and select Manage.
Select Devices in the left pane.
Locate and expand Other device in the right pane.
Right-click the device name (such as HTC HD2) and select Update Driver Software. This will launch the Hardware Update Wizard.
Select Browse my computer for driver software and click Next.
Click Browse and locate the USB driver folder. (Google USB Driver, we have already extracted it )
Click Next to install the driver.

joshboom2488 said:
it will not connect when im at my home screen. i have turned off usb debugging on the phone. im not sure wat mode its in when im just at the home screen sorry.
thanks josh
Click to expand...
Click to collapse
Well still check if it connects in USB Flasher mode in MAGLDR. If it does, then you should be all set to flash a newer version of Android. Just follow this guide. Before doing so, download the ROM directly on to your phone's SD from the browser and move the ROM to the root of the SD card. Also make sure to make a full backup of your ROM in CWM and of your data in Titanium Backup. On the guide you should probably skip the step which involves partitioning the SD card with an SD-EXT as this will delete the contents of your SD card.

will this work htc hd2 leo

newbie45 said:
will this work htc hd2 leo
Click to expand...
Click to collapse
...What? This makes no sense.

I also have this problem: after connecting android 4.1.2 to windows 7 x64 pc - nothing happends. I tried installing 4 different roms (all released in december 2012), but if I remember correctly my previous android (4.0.4) and the one before (2.something) had the same problem. I also tried 4 defrent pc.
I installed Google USB Drivers in Android SDK Manager but couldn't add them to unknown devise (it said that there are no drivers in the 'usb_drivers' folder. Also tried drivers mentioned in this thread but with the same result.
Tried turning off and on USB Debuging and plenty other options as suggested in posts I found. I also don't have any option to chose while connecting android via USB cable (only turning USB storage on and off - while on pc does see it, but only as an SD card).
Thank you for your answer,
Paul

hey guys i may can help here...i have 2 usb cables for my HD2...my original that came along and another one that i bought...my original cable works normally when i connect my phone with my laptop..also windows 7 x64 no drivers or anything needed...but my other cable works only to charge my mobile...don't know if i helped but i hope so.!

eliaskammas said:
hey guys i may can help here...i have 2 usb cables for my HD2...my original that came along and another one that i bought...my original cable works normally when i connect my phone with my laptop..also windows 7 x64 no drivers or anything needed...but my other cable works only to charge my mobile...don't know if i helped but i hope so.!
Click to expand...
Click to collapse
I also use original cable that came with the phone. The problem lies somewhere else. But thanks for answer.

i have just seen this...don't know if this will help but seems worth to give it a look
http://forum.xda-developers.com/showthread.php?t=895655
sorry if not.!

eliaskammas said:
i have just seen this...don't know if this will help but seems worth to give it a look
http://forum.xda-developers.com/showthread.php?t=895655
sorry if not.!
Click to expand...
Click to collapse
Unfortunately, if I am correct, this thread solved problems during the installation. This went just fine. Pc detects phone before without loaded rom just fine. But thanks anyway.

powerofthink said:
do you have proper android driver on your computer?
http://d-h.st/jIk this is android driver link produced by T-Macgnolia.
Click to expand...
Click to collapse
Infected file.

[Q] HTC HD2 USB doesn't detect with MAGLDR

Hello,
I recently purchased HTC HD2 from someone. It came to me with Android 2.2 froyo installed in it through NAND. Now when I am trying to put ICS replacing froyo or when I am trying to put WINMO 7.5 Mango along with android it doesn't detect USB device connection.
All other features are working perfectly like, phone charging through USB, USB detection for SD card etc.
USB doesn't detect only when I try to run through MAGLDR. For example: when I am switching ON my phone by pressing Voume down key along with power key, colourful screen appears with "SERIAL" written on it. Now when I connect phone to my PC through USB it doesn't change to "USB" from "SERIAL".
Also when I am switching ON my phone by continuously pressing power key to get into MAGLDR mode and trying to flash using the 5th option "USB Flasher Mode", here also I can see just "Wait USB…" rather as per the tutorials it should display "Wait USB…USB".
Now because of this issue I am unable to use my HD2 using WINMO or with any other android OS.
Please help with any option so as I can use the USB feature or to install different OS. My motiv behind purchasing this set was only the customization I can do with the phone. Now without which my motive is getting failed.. Please help me guys :crying: ..
Thanks,
Harjeet

What's your PC setup?
A few things,,
In wmdc untick allow USB connections,, the wmdc that comes with vista/win7 isn't the latest version, Google the Microsoft wmdc page and manually download+install, try not to use a 64 bit windows machine if you have the option, (winxp for preference), running an os through any virtual machine type setup can be problematic, try different USB ports, for magldr it needs the android drivers,,,they can be found in various ways, they're linked in the nand toolkit thread, or I think installing "myphoneexplorer " on the PC installs them too, or Google the android sdk (that's a long and complicated way to get them)

Thanks for replying..
First thing.. Do I need to install WMDC when I am not having windows OS itself in my phone? This is just a question because as per my knowledge I don't need to install WMDC unless I am using windows in my Mobile.
At present mobile is purely an android phone with android OS installed in NAND.
And yes I am having Windows XP 32 bit with me. I already tried with different data cables and in different USB slots but USB connection for installing new OS doesn't work. Other then this all other features of USB are working perfectly.
Please revert in case my opinion is wrong.
Thanks,
Harjeet

harjeetgrover said:
At present mobile is purely an android phone
Click to expand...
Click to collapse
no its not, its a windows mobile phone with a hacked winmo bootloader allowing it to run a custom bootloader (magldr or clk) which enables android to run.
Anything you do in the winmo bootloader (stripey screen - hspl, task29/flashing magldr/flashing stock roms, flashing radios - ) all requires windows mobile usb drivers.
Anything you do from the magldr screen requires android usb drivers.

Hey Sam,
I can't believe it.. I was wrong.. Just installed Active Sync and tried again.. It worked..
You were right.. Thanks a ton champ..

harjeetgrover said:
Hey Sam,
I can't believe it.. I was wrong.. Just installed Active Sync and tried again.. It worked..
You were right.. Thanks a ton champ..
Click to expand...
Click to collapse
Somebody recognized Samsamuel, not for no reason I assume, but who?:cyclops:

the all-seeing-eye recognises us ALL!

Hello all.
When you've got some problems with you datacable via phone/pc is also this a solution.
Be sure you've make a copy of your SD-card and after when you copied SD to PC (harddisc) via datacable or cardreader and after this you gonna formatting your SD-card or you buy a new SD-card.
Then put new or formatted SD-card into your phone and started it up in bootloadermenu (colorscreened) <volume down> and after this you wil see now in place only "serial" changed into "USB".
I'll be hope that this wil working.
I've my HTC HD2 also working when i fixed this.
HTC HD2 / PACman Android version 4.1.2 (latest version) / Magldr 1.13 / CWM recovery 3.2.0.0 <this combine works very simple and als this Android rom is stable and fast without automatically rebooting time.
For more you've check <HTC HD2 Android roms>
I wish you good luck with your phone...

i have the same problem

I had the same problem on my Windows 7 x64. Then I tried to connect HD2 to my older Win XP notebook and there it worked. So I found somewhere, I should update drivers in my Windows 7 system. I downloaded file "drvupdate-amd64.exe" from Microsoft (search in Google for "Microsoft Windows Mobile Device Center 6.1 Driver for Windows Vista (64-bit)"), installed it and then it started to work (it took a while, before it started to work, but it started). When I connected my HD2, Windows found the driver, installed it and "SERIAL" changed to "USB" finally.

harjeetgrover said:
Hello,
I recently purchased HTC HD2 from someone. It came to me with Android 2.2 froyo installed in it through NAND. Now when I am trying to put ICS replacing froyo or when I am trying to put WINMO 7.5 Mango along with android it doesn't detect USB device connection.
All other features are working perfectly like, phone charging through USB, USB detection for SD card etc.
USB doesn't detect only when I try to run through MAGLDR. For example: when I am switching ON my phone by pressing Voume down key along with power key, colourful screen appears with "SERIAL" written on it. Now when I connect phone to my PC through USB it doesn't change to "USB" from "SERIAL".
Also when I am switching ON my phone by continuously pressing power key to get into MAGLDR mode and trying to flash using the 5th option "USB Flasher Mode", here also I can see just "Wait USB…" rather as per the tutorials it should display "Wait USB…USB".
Now because of this issue I am unable to use my HD2 using WINMO or with any other android OS.
Please help with any option so as I can use the USB feature or to install different OS. My motiv behind purchasing this set was only the customization I can do with the phone. Now without which my motive is getting failed.. Please help me guys :crying: ..
Thanks,
Harjeet
Click to expand...
Click to collapse
I confess I haven't read all answers so it might be a repetition but what I think is you might have made changes in your operating system, specially in SYSTEM REGISTRY that deals with communicating your devices chipset in particular mode, I think it is a QUALCOMM device, now you should do following things:-
First if you have registry backup, apply that and revert back to previous system registry or in case you have not, restore your OS to any previous restore point.
Then restart system, connect USB cable and start it in the particular mode you asked in question (vol down+power), it should try detecting driver.
If it can't, better solution to try finding QUALCOMM MSM driver for HD2 separately is to download windows active sync/htc sync, which might be having these drivers built in, download it and if it doesn't help, restart your system, then try again, it should work, in case doesn't PM me, as I won't be following this post, most probably even you ain't