Database Users

Windows 7 x64 and EVO 4G Connectivity issues?

Anyone else having these.
It worked only once for me.
I'll plug in my Evo then windows will detect and ATB device and the it will disappear and I dont know where.
The SDCARD will show for a secord or two and then disappear. Anyone else having this issue?

Having the same issues. Will show up, then disappear. Haven't been able to figure out a fix yet.

HTC Sync Update for EVO 4G (Sprint) (2.0.35) | 06.04.2010
http://member.america.htc.com/download/Driver/HTC EVO (Sprint)/HTCSync2.0.35.exe
Please try installing the lastest version of HTC Sync which will inclue the latest drivers for Windows 7 x64.

Already have that downloaded and still getting the appear/disappear issue

Working fine here. Win 7 Ult x64. Evo is auto-detected everytime i plug in... wish i had more info and could help.

yea everything is great on my 64bit Windows 7 Ult... uninstall and reinstall the usb root hubs..?

Everything is working fine here too on my end. No issues connecting the Evo to my Windows 7 x64 system.

I can mount fine, but can't flash RUUs or get HTC sync to actually recognize the phone

With the Hero, Windows 7 x64 would always install the wrong drivers and cause the exact issues described.
Go into Device Manager, find the EVO, and click update driver. Then manually find the driver by going to the HTC Sync directory and installing the Windows 7 x64 drivers. That is what works for the Hero, and it says My HTC in device manager when installed correctly.

Mine works fine. Though it is the first day. We'll see.

ziggy682 said:
With the Hero, Windows 7 x64 would always install the wrong drivers and cause the exact issues described.
Go into Device Manager, find the EVO, and click update driver. Then manually find the driver by going to the HTC Sync directory and installing the Windows 7 x64 drivers. That is what works for the Hero, and it says My HTC in device manager when installed correctly.
Click to expand...
Click to collapse
Yeah the problem with me its that the device disappears from device manager. It wont display at all. It will display briefly as some sort WPD Device and then it will disappear.
I have tried installing the latest HTC Sync software and reinstalling everysingle usb device to no avail.
When I am able to catch the wpd device I trying updating the drive but it doesnt like the HTC windows 7 x64 drivers. It says theyre not 64bit compatible.

For the people having problems...Are you plugging the device into a USB hub or is this straight into your PC/Laptop port? If it is a hub, is it a "powered" hub or one that draws it's power straight from the bus? If it is directly into the machine, what type of machine is it (HP, Dell, custom, etc.)? If it is custom build...what type of motherboard are you using (Asus, MSI, Gigabyte, etc)? (I ask this because some companies implement USB slightly differently and it can cause issues in some configurations)
Secondly, if this is straight into the machine, what other devices are plugged into the same internal connection (keyboard, mouse, scanner, printer, etc.). If the USB ports are in close proximity, it's a good bet they all run off the same internal connector. If only a keyboard and mouse share the connector...what type of keyboard (logitech with LCD, etc). Some keyboard and mouse combinations are high power draws and can overload the internal hub. This would make your phone connect for an instant and disconnect (overload state), since the phohe actually starts to pull power to charge, regardless if you're using it as a disk drive or sync.
All of that info will help us to troubleshoot with you.
Thanks!

Possible fix
I was having the same problems as many of you. I'm using Win 7 64, had the latest version of HTC Sync and the thing just wasn't finding my phone. The only thing that would work was if I restarted my computer and plugged it in. It found my phone right away and loaded up the HTC Sync just fine.
Only problem is, it only works that one time after a reboot of my computer. If I wanted to re-sync again, I would have to restart my computer.
It's an ugly fix, but for those of you that haven't had any luck syncing, this may be your best bet.

Mine with W7 x64 will mount fine every time but if I try to pick internet sharing, it never works. The only thing that pops up is an 'android phone' entry with a yellow triangle exclamation point under 'other devices' in device manager. I've got htc sync installed, and in fact I can use ADB fine... but I can't get normal usb internet tethering to work at all.

yeah its weird...i took my phone to a work machine that has windows 7 32bit and it worked fine on that machine... now i plugged it into my own machine and now my machine is picking it up

Look under device manager and you will see adb device unknown. Install driver and it will change to htc device.
http://depositfiles.com/en/files/yz4rg8u3i 64bit
http://depositfiles.com/en/files/yd61xorii 32bit

[q] Not compatible with windows 7?

I am currently running windows 7 ultimate 64 bit. Whenever I try to mount the phone via SD on my PC, either 1 of 3 things happens: It detects the SD temporarily, then says the entire card has 0 bytes available, and 0 b total. 2. It recognizes the device normally, 14.7 gb available or whatnot, but whenever I try to drop an item on the SD, it stays in the "discovering...moving..." state permanently. 3. It doesn't detect the SD card at all.
I know I'm not the only one with this issue seeing as how I called sprint and they said it's going rampant with calls about the same issue. I've also seen it on other boards such as:
http://forum.androidcentral.com/sprint-epic-4g/31918-not-recognizing-epic-4g-usb-drive.html
Has anyone here had these issues and been able to fix it?If so..howso? I'm at wits end and about to downgrade back to Windows Vista..::Shudder::

Sounds similar to the issues that were happening with the captivate. Unless there are some 64 bit drivers you may be out of luck for now. I would try installing kies as that's what worked for me. Aldo just make sure you have the correct settings for USB and the SD.card.
Sent from my SAMSUNG-SGH-I897 using XDA App

I'm running Win 7 64-bit (Ultimaite on one, Premium on another) and have had no issues at all with mounting the Epic in USB mode.
You did format the microSD in the Epic, right?
A friend of mind formatted the card in his PC and had trouble with the Epic reocgnizing it properly. He then reformatted it in the Epic and has had zero issues since.
The only device I've had where the miniSD card doesn't show up when the phone is in USB mode is the Xbox 360 (which was disappointing).

Any link to kies by chance? ;/ I'll try that..will also try disabling driver signatures when I get home.

Same here. I have pluged in to 7 64bit Ult. 7 32bit Ult. And biz. Also Vista and XP. No problems. I've pluged it in on more to because I use it today to take movies around. I seem to be The Red Box in my family. Worked nice. Loving it! ;-)
Sent from my SPH-D700 using XDA App

Windows 7 Ult 64-Bit here as well. I can occasionally get it mounted and transfer files, but half way through the transfer it just craps out on me and usually kills explorer.exe.
Messed with drivers and still nothing. Everything is set up right.

I think the problem is the phone doesn't like some USB ports. It's fine on my laptop, but on my desktop PC, the front USB ports give me glitchy behavior (including 'driver problems') when doing mass storage. Plugged into the back and it was fine. Running 7 64-bit here too.
It's been rock solid since I did that.

For some reason I couldn't mount my phone as a drive until I turned off USB debugging. Settings -> applications -> development (i believe)
I have windows 7 64bit and it works every single time now. I've transferred tons of stuff. I never even formatted my card.

Works fine for me! windows 7 64 bit, i did have to unplug and plug in to another usb to get it working.

2xchapter said:
Works fine for me! windows 7 64 bit, i did have to unplug and plug in to another usb to get it working.
Click to expand...
Click to collapse
Same for me...its like a musical chairs thing..

Mine has worked fine on Windows 7 Ultimate 64 bit without any problems at all. No switching ports out or anything of that nature. Maybe I'm just one of the lucky ones?
Sent from my SPH-D700 using XDA App

it wouldn't work on my macbook pro or my win7 64 bit (professional) desktop's front USB ports. However when i tried the back ports it worked fine. Go figure.

New Windows drivers from Samsung
I suggest that Windows 7 users install the latest driver from Samsung. There is a new version dated Sept. 1.

It has been working fine for me since day one on my laptop and home pc. Both are running Win 7 Ult x64.
I would suggest updating your Samsung USB drivers if you're having an issue though.

There is new set of USB drivers dated Sept. 1, 2010 that works fine. I just downloaded the drivers and ran the installation program before I plugged in the Epic. When the Epic was plugged in, Win 7 64-bit installed the hardware and I had full access to the SD card. In addition, the USB plug was not on the back of the PC but was on the front of the computer case using a cable to a USB motherboard header.
As usual the problem comes down to having the right driver.

boomerbubba said:
I suggest that Windows 7 users install the latest driver from Samsung. There is a new version dated Sept. 1.
Click to expand...
Click to collapse
Anyone know another link? My Win7 ultimate 64-bit won't connect with my phone. But my win xp works fine.

HTC Touch P3452 (256/128) Sync Problem

I have a problem synchronising my HTC Touch P3452 (also called T-Mobile XDA Touch / the model with 256 Rom / 128 Ram).
Simple: It doesn't work.
When I connect the USB cable the batterie starts being charged, but there is neither the typical Windows sound when an USB device is connected, nor does the "Windows Mobile Devices Centre" recognize the device.
When I try to start the active sync connection in the connection manager of the HTC touch it tells me to install the synchronising software first or to configure an exchange server.
Enabling or disabling the hook for "advanced network functions" in the "USB to PC" settings of the HTC touch connection options makes no difference.
Some infos:
ROM-version: 2.81.111.1 GER
Rom-date: 08/29/07
ExtROM-version: 2.81.111.103
I'm using Windows 7 Professional 64bit, DHCP-device-service is active, all updates are installed.
I'd try updating the firmware, but obviously it's not possible without a working active sync connection.
PS: My older HTC Touch P3450 (128/64) has no problem at all. I connect it, it starts synchronising. The HTC Touch 3452 is from a friend of mine and when I asked him he said he was able to synchronize, but under Windows Vista. I don't see why it shouldn't work in Windows 7.

Hi
Ì don't have Win 7 but I think I read somewhere you have to put it in compatibility mode with Win xp
Edit: a little search and I found this http://forum.xda-developers.com/showthread.php?t=519602
(you should try it too )

Put what in WinXP compatibility mode? The HTC? How. I never heard this was even an option.
Or do you mean the mobile device center? Why should I do that, it's a programm native to Win7 and it works with the older HTC, so normally it should with the never device, too.
And about your second link...well I already have Win7 (not the RC version) and the latest version of the windows mobile device center is already installed (came with the operating system). There is no windows update for that either, just checked.
I'll try to get my hands on a bluetooth-usb-stick, see if that connects properly. Unfortunately I don't own one...

I don't see any problem with my P3452 sync with Windows 7 Enterprise 64-bit Version. In fact it work instantly when I connect the USB cable to my laptop after I upgraded my laptop to Windows 7.
Did the cable connect properly? or the USB port on the phone itself?
How many pc the phone have sync to? I remember cannot be more than 2, but I might be wrong.

ahsiang888 said:
I don't see any problem with my P3452 sync with Windows 7 Enterprise 64-bit Version. In fact it work instantly when I connect the USB cable to my laptop after I upgraded my laptop to Windows 7.
Did the cable connect properly? or the USB port on the phone itself?
How many pc the phone have sync to? I remember cannot be more than 2, but I might be wrong.
Click to expand...
Click to collapse
It's only one PC and I think the cable connects properly, because the phone is getting charged when I attach the cable. On the other hand there is no Windows sound indicating a USB-device has been connected and the device doesn't show up in the workstation.
So it might be the USB connector which is broken (the cable worked without any problem on my older HTC so it should be okay). As the device is already a few years old I don't have any guarantee left.
On the weekend I will try to connect it via bluetoot with my brothers notebook (don't have bluetooth on my pc). If that works I will get me a cheap bluetooth usb dongle...

Also check pins aren't bent inside on the phone?

captainstu72 said:
Also check pins aren't bent inside on the phone?
Click to expand...
Click to collapse
They look okay to me. Nicely in a row, none is bent.

After some little trouble setting it up, synchronizing via bluetooth worked today.
Thanks for all the answers.

[Q] USB Connectivity issue

Hi
Got a new galaxy tab and cannot get any joy out of usb connecvitiy.
On both Windows and Linux when I connect the device to a usb port I get no response whatsoever from the host operating system.
I have tried changing the usb settings under Settings|Wireless and network|USB Settings
I've also tried it with both USB Debugging enabled and disabled.
Nothing whatsoever... as if I did not even plug the device into the host OS.
Anyone else experiencing this issue?
Thanks

I had the same problemon one of my computers running windows 2003 but it worked fine on another with windows 7

Thanks for the reply - I get the same result on Windows XP, Windows 7 32bit and Linux

Took the device back today - seems USB is faulty.... waiting for replacement.

Windows 7 64 Bit Enterprise USB Problems

I have tried just about everything to get my Xoom to work with my 64bit Windows 7 system, but the various steps do not work. What is even more odd is that I have a laptop with windows 7 64bit enterprise that works perfectly with the Xoom.
So here are the symptoms:
1) When I connect the Xoom without debugging on, it tries to install a driver, but fails with a message about MTP drive failure.
2) When I turn debugging on, it installs a driver and tells me that the Xoom installed, but then my computer goes wonky. I can't open "My Computer", it like Windows Explorer freezes up. As soon as I disconnect the Xoom, my desktop works correctly again and I can go into "My Computer".
A few times i've gotten into "My Computer" after the Xoom installed, but when I double click on the Xoom icon it just times out.
The only difference I can think of between this PC and my laptop is that in the past I've connected my Droid X to this PC, and used those drivers. I'm not sure if it is some sort of issue because of the X or what. I've installed, uninstalled, cleaned, restarted, etc... with the Motorola drivers.
Its driving me nuts. Has nobody else had this problem?

Did you try different USB ports on your computer? I was kind of experiencing the same thing. I'm also running Windows 7 Enterprise x64. My explorer window would freeze up when I tried to transfer data from my PC to the Xoom. While frozen, switching from/to normal/debugging mode would unfreeze things, until I tried copying again.
My problem was resolved when I connected my Xoom to another USB port on my PC, one that was integrated with the motherboard. Previously, I was plugging it into one of the front USB ports.
So my suggestion is to try a different USB port, preferably one that's on the back of your PC.

i ran into the same issue as well.
this was fixed by changing to a different usb cable, and inserting it into a different port.
if you're connecting it to the front of your computer USB connector, try connecting via back of your desktop computer.
this worked for me.

Like another poster has suggested, the usb ports on the front of the base unit or ports on a usb hub might not be powerful enough to run the Xoom. I've had the same thing with external hard drives.
Sent from my Desire HD using XDA App

I've successfully connected my xoom to 3 Win x64 Enterprise boxes.
If I had to guess, I'd say that your front USB ports are either failing or under powered. I assume that you've tried a USB port on the back?
Sent from my Xoom using XDA Premium App