Database Users

Does Vista hate WM5?

Hi
getting to the point of pulling my hair out. I have an Orange M600 running WM5. The only change I have made is to make the GPS icon visible.
I have a new laptop running Vista Home Premium.
I have downloaded the latest version of Windows Mobile Device Centre (WMDC).
When I connect my M600 to my laptop (via USB), the phone screen turns on and the phone starts charging.
But the laptop refuses to recognise that there are any devices attached. No drivers are installed and WMDC does not list any connected devices.
The cable and phone work perfectly with my XP PC but not with the Vista laptop.
This is a little frustrating. Anyone else come across this problem and solved it?

Solved
Finally resolved this.
The USB cable that worked on my XP desktop must have had a fault on it, because a different USB cable on the laptop got it all working fine.
Vista Home Premium/ Windows Mobile Device Centre / WM5 all seem to work together.

help me. I can't hotsync my htc tytn with my windows xp

I have a new htc tytn that I'm trying to hotsync with my notebook vaio, with a windows xp, but I don't get it. The computer dont recognize the device (it shows "not connected", despite the connection by a USB cable. I did all the recomendations of the guide book, but it did'nt work. Anyone have any idea?

find the usb to pc icon
find the usb to pc icon
it is either in settings/connections or in settings/system in most of the roms I have seen.
open it up and see if the box is check for advanced network functionality. If so, uncheck it. That has had to be changed for all Windows Mobile 6 and 6.1 devices I have had, then activesync started working.

try active synch 4.5
You can also download ActiveSynch 4.5 if you have WM6/6.1.

hotsync is for palm based devices....

Touch HD: Vista bluetooth driver issue

Hi,
Having my HD since a week, I am doing synchronisation with windows mobile on vista x64.
Everything is fine using the usb data cable but not using bluetooth.
The HD is recognized as I can see HTC50 but as soon vista starts, I am requested to provide a driver that I have found nowhere.
If I go in the vista device control panel, there is a bluetooth device not working properly as no driver available.
Contacted the HTC hotline, they told me they will call me back within 48 hours.
It was 5 days ago...
Anyone having the same problem or a solution?

Friend of mine with Vista64bit also had problems, and bought Bluesoleil 64bit for better profile support. You can testdrive it with 2mb limit.
http://dontknowme.at/http://www.bluesoleil.com/

Thanks Lucas but for me it is the job of HTC to have a smooth integration within an OS like vista.
If not I will sell this device and go for an iphone.

UP :-(
Hi,
Having my HD since a week, I am doing synchronisation with windows mobile on vista x64.
Everything is fine using the usb data cable but not using bluetooth.
The HD is recognized as I can see HTC50 but as soon vista starts, I am requested to provide a driver that I have found nowhere.
If I go in the vista device control panel, there is a bluetooth device not working properly as no driver available.
Contacted the HTC hotline, they told me they will call me back within 48 hours.
It was 5 days ago...
Anyone having the same problem or a solution?

feratk said:
Thanks Lucas but for me it is the job of HTC to have a smooth integration within an OS like vista.
If not I will sell this device and go for an iphone.
Click to expand...
Click to collapse
The problem is probably the driver on windows vista, so switching to another phone will not help much. Besides..."smooth integration within an OS like vista" and "iphone" you have got to be joking!!!

Up
Please guys,
Could someone tells me he succeeds to synchronise the touch hd with a vista x64 through bluetooth?
The HTC support finally called me back asking to reinstall windows mobile 6.1 vista x64 but didn't work...

AFAIK this will not work with Vista. At least not with the Vista bluetooth stack.
I have the same problem you describe with my Wizard and my Diamond.
After switching to the Widcomm bluetooth stack I remember being able to synchronize my phones over BT.
I don't know exactly where the problem lies and if only HTC is to blame here.
I'm sorry, I can't give you a solution here.
Still, if you like to give it a try, go to
http://update.broadcom.com/BTWUpdate/downloads/btwinitialupdate.exe
Regards
K_Hismoom

I sync my Hermes with my Vista 64bit.
But I don't know wich BT-Stack is installed.
My laptop is an Asus V1S.

HTC customer support line
Dont hold your breath waiting for them to get back to you, i waited two months to get a reply email asking me to call their helpline.
Absolutely useless!!!!!!!

yeah, same problem at my side......
I'm using IBM T61p, and the update from broadcom site doesnt work......

Yesterday I have come across something interesting.
I had to hard-reset my device and afterwards it would not be recognized in Windows Mobile Device Center when connecting via USB cable. I heard the sound from the Device Manager, so Vista knew the device was connected, but it wouldn't show up in WMDC.
So I reinstalled WMDC, but still no luck.
But - and here comes - I was able to pair my HD over bluetooth with my PC and Vista installed the bluetooth drivers for the phone! I am now able to synchronize over bluetooth!
Sadly synchronizing over USB cable does not work any more.
For all of you having trouble with WMDC and bluetooth, try reinstalling WMDC 6.1, maybe this helps.
Regards
K_Hismoom

I too could never get a connection initiated from WMDC to the HD, with standard Vista Bluetooth. Pairing the the Vista desktop pc with the HD never was a problem, but Activesync. Then I tried to start the sync from the HD - and it worked.
Go the the Settings tab in TouchFlo3D, and use the first tab "Sync data" (Daten synchronisieren in German), and the HD connected itself to the WMDC, via the Hama Nano bluetooth dongle using standard Vista drivers. Give it a try!

OK, finally I got it work successfully.
The way to connect HD with PC, have to from HD to PC, can't from PC to HD.
I'm doing steps as follow:
1. set your PC's bluetooth as discoverable.
2. at HD side, search PC with bluetooth
3. after that, pair HD with PC
4. open your active sync on the HD, and select connect with bluetooth
5. after connected, everything works
Now I can explore my HD on my PC, everything is OK.

I have the same issue. I keep getting a message on my vista pc that Windows cannot install the device driver for a bluetooth peripheral.....very annoying!!

i also have this problem (vista cant find drivers). i'm trying to get the beta sideshow app workinng.
any help would be great.
thanks

Touch HD driver problem
I am having some bluetooth problems too but not exactly as you describe. I have a Touch HD and have it syncing over bluetooth with my Lenovo laptop (Vista32) and my PC (Vista64) fine. However, everytime I connet the phone, Windows tries to install drivers for it but can't find them. The drivers seem to be bluetooth related because if I go into Bluetooth Devices and click the Touch HD and search services, either nothing is listed or sometimes just "telephony". So I can't use any of my phones bluetooth profiles like internet sharing.
I have a weird feeling that it has something to do with the Touch HD Hotfixes that HTC has released recently.
Has anyone out there been able to fix the issue?????

luketoms, I have exactly the same problem as yours with my HTC Touch Pro and vista x64. This related to bluetooth driver in my point of view.
I haven't found any solution for that.
Has anyone a clue ?
Thx

I share your problem too, luketoms & gbouille. Espescially annoying, since I have connected my HD before sucessfully, with Vista locating the right drivers from Windows Update, displaying it as a HTC Touch HD T8282. Independent from WMDC.
Now, it seems my HD and laptop are no longer friends.

Does it say 'Missing bluetooth peripheral device'? If it does, right click on the device for properties. Click on update driver OR
Go to device manager, you'll see an unknown device named bluetooth peripheral device. Double click it to open its properties
Click 're-install driver' on the second tab.
Click Browse my computer for driver software' button
Click 'Let me pick from a list of device drivers on my computer'
There may be a list asking for device type, select 'bluetooth radios'
On the next page there will be a list of company names on the left side and a list of drivers on the right. In the company list choose 'Microsoft Corporation' ... not 'Microsoft'. Confirm selection is microsoft corporation.
On the drivers list there may be one or more driver versions for the mobile phone, select a newer version.
Click next, and ignore any warnings and keep pressing next
Then it shows successfully installed drivers

phabreel : it does indeed! Thankyou. Still, windows will not recognize the HD as a PAN compatible device when searching for it through the bluetooth wizard. And it has done just that before!

mobile device center (Vista) & HTC Pro 2

I recently had to replace my notebook, new one came with Vista, also coincided with purchase of Touch Pro 2.
my current kaiser (WM 6.0) works fine, connect usb, vista fires up mobile device center.
connect pro 2 (WM6.1) via usb , nothing, device center does not start up.
run active sync on the pro 2, Sync button is grayed out. I have set 'sync all pc's....' to usb in the connections screen.
have checked other threads but so far come up blank.
can anyone point me in the right direction to possible fixing this, I need to reload some software not to mention I would like to and would like to check out some of the roms on this sight.

chrisnz1947 said:
I recently had to replace my notebook, new one came with Vista, also coincided with purchase of Touch Pro 2.
my current kaiser (WM 6.0) works fine, connect usb, vista fires up mobile device center.
connect pro 2 (WM6.1) via usb , nothing, device center does not start up.
run active sync on the pro 2, Sync button is grayed out. I have set 'sync all pc's....' to usb in the connections screen.
have checked other threads but so far come up blank.
can anyone point me in the right direction to possible fixing this, I need to reload some software not to mention I would like to and would like to check out some of the roms on this sight.
Click to expand...
Click to collapse
Have you tried starting mobile device center manually? Also had some troubles now and then, reboot of my pc and softreset of my phone usually fixed my problems. Else most responses will probably include the usual: remove all partnerships and/or reinstall mobile device center.
Btw, does your device show up in your hardware list or under my computer when connect it to your USB port?

mobile devioce center (Vista) and htc pro 2
have tried pc reboots and htc reset, no go.
If i connect my kaiser it appears as a device under my computer and device center picks it up.
connect the pro 2, does not appear as a device under my computer and if device center running does not attempt a connect, if device center not running vista does not start it

also no partnerships currently set up.
did have a kaiser one , deleted this when the pro 2 did not connect

chrisnz1947 said:
have tried pc reboots and htc reset, no go.
If i connect my kaiser it appears as a device under my computer and device center picks it up.
connect the pro 2, does not appear as a device under my computer and if device center running does not attempt a connect, if device center not running vista does not start it
Click to expand...
Click to collapse
Well as far as I know Windows should at least show your device under My Computer, even without a partnership or without even having Mobile Device Center installed.
So my best guess is there is some conflict which prevents your TP2 from even connecting to your notebook. Have you tried connecting it to a desktop PC? Or are you trying to connect it through an USB hub or something? If so it is possible the hub isnt delivering enough power.

I had the same issue and ending up hard resetting my phone before I figure what I did wrong. Go to settings on TF3D then all settings. Go to connections, and under usb to pc, select active sync. If it says disk drive it will not work in active sync. Also if the enable faster data sync is checked...uncheck it. Sometimes this causes an issue.

Go to settings and choose USB->PC Settings. Here you can disable "fast synch". Now it should work, if not, activate "fast synch" ^^

YOu might want to re-instal active sync ( device center ), I had a simulair problem, and it was solved
gz reb3lzrr

rodium and vista sync
firstly thanks for the many replies.
still no go
reinstall device center
rebooted pc, reset phone.
tried with a xp laptop with active sync, still no go.
neither pc recognises the rodium phone.
when I attach my kaiser each pc 'chimes' , ie recognises the attachment and activesync or device center start up and connect
rodium nothing.
tried each of the usb ports and couple of cables, all work for kaiser non work for rodium.

Hi. I have had the same problems. Disable fast sync like my man neonoxDE said. That will help you. Altough it helped me. With Win7 you can sync with that option enabled.
(QUOTE: Go to settings and choose USB->PC Settings. Here you can disable "fast synch". Now it should work, if not, activate "fast synch" ^^)

thanks tried that as well, still no joy.
Its has if the phone is not telling the op system that its there. Ie the interupt to the op system that happens when a usb device is attached is not happening, or being ignored.

i had the same problem. i had to uncheck the box advanced network funtions. that wen you go in to settings and usb to phone.
that was the problem with my phone sync.
sorry for bad english.

Ugh
Just went through this all tonight. Also coming from a Kaiser (AT&T Tilt).
To get it functional, I had to:
1.) Add Remove Programs
2.) Remove Windows Mobile Device Center
3.) Remove Windows Mobile Device Center Driver Update (if you installed it).
4.) Disconnect USB from phone.
5.) Reboot
6.) Reinstall Windows Mobile Device Center 6.1 from CD (Sprint here).
7.) Install Windows Mobile Device Center Drvupdate. (WMDC dir on Sprint CD, called drvsomething or other, depending on if you're 64 bit or x86 on your PC).
8.) Then had to "Clear Storage" on the phone and let it clear itself (a simple reset did not let this work)
9.) Once soft reset was completed, I could connect the phone, it then found it, and worked correctly.
Yeesh.
Unchecking the box everyone is saying didn't have an effect for me, though I tried it many times before going all nuclear.

Thanks for this.
Tried this on my vista laptop still no go.
If I connect my kaiser 'installs device driver software' pop up displays and when this is finished windows mobile device center starts up.
Initial connection of pro2, nothing
After having the pro 2 connected for at least 45 mins I did get an an install device driver message, the device was unknown and device center did not start up.
so it appears that the pro2 was recognised has an unkown device

additional info
loaded down a usb moniter onto my laptop.
When I plug in the Kaiser usb monitor shows connection of the device on the specific port.
Unplug this and plug in the PRO2 onto the same port nothing shows as being connected.

rapidlycomming to the conclusion problem with the data pin outs on the USB, does anyone know of a diag program that could test this out or an easy way to check this.
save me the initial cost of checking by a repairer (which in the UK can be steep)

Although my TP2 will sync with USB, most of the time I sync via a bluetooth connection.
Have you tried doing it that way?

Maybe this will work.
One unconventional way to fix this, is to go to your phones activesync. select menu, then change it to bluetooth sync. After that, soft reset phone and connect via usb.

Windows Update
Try conducting a Windows update manually when your phone is connected via USB cable.
Cheers
andrew-in-woking

HD2 won't connect to PC

Hi there,
I've had my HD2 for 2 weeks now and its been working perfectly. I decided to hard reset my phone and start again from scratch. However, now when I connect it to my PC it doesn't connect or recognise it at all, it charges though. I also tried it on my laptop, thinking it might be my PC but its just the same. This is really frustrating and any help would be greatly appreciated.

Goto "Start/Menu/All Settings/Connections/USB to PC" and ensure ActiveSync button is green.

If you are running Vista or Win7 you have to install Windows Mobile Device Center. http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center-download.mspx
If not the normal Active Sync will not see the phone.

Hey guys. I know this a old thread. I notice ever since I used the program here to change the radio on my htc hd2 that my computer no longer detects my phone with snyc cable even if I have Windows Mobile Center 6.1 installed an such. The programs pop up though when I look on device manager there no unknown devices or anything. In fact I don't even hear a sound of any sort that a usb device was plug into my pc same thing on my laptop. I even put back original tmobile rom on my htc hd2 no resolve. When I fflash it with Leoimg.tbh or how ever you spell it I put it in my sd card. Any ideas on how to get the old phone to work on windows 10 again? or is something mess up in the coding on official rom or on how I flash it back to stock?. I wish I had a old pc with windows vista to see if it just windows 10 or what. Just seems so odd

no reaction from phone nor pc
Hi, guys i have similar problem, but it has nothing to do with Active Sync. The device won't notice that it is connected to the pc (it won't ask (this option is ticket) if it should act as card reader, modem or Active Sync) so as pc won't show new device. Strangely, while the device is connected into an outlet charger via cable including data wires and "don't charge if connected to a pc" option is ticket in hd2, it acts as it is connected to a pc and won't charge. When it is connected to a charger with unseparable cable (which i suppose hasn't have data wires) it starts carkit menu. For me it seems like something is shorted but i'd like to hear some other suggestions before i try to disassemble it and look inside.