I have tried just about everything to get my Xoom to work with my 64bit Windows 7 system, but the various steps do not work. What is even more odd is that I have a laptop with windows 7 64bit enterprise that works perfectly with the Xoom.
So here are the symptoms:
1) When I connect the Xoom without debugging on, it tries to install a driver, but fails with a message about MTP drive failure.
2) When I turn debugging on, it installs a driver and tells me that the Xoom installed, but then my computer goes wonky. I can't open "My Computer", it like Windows Explorer freezes up. As soon as I disconnect the Xoom, my desktop works correctly again and I can go into "My Computer".
A few times i've gotten into "My Computer" after the Xoom installed, but when I double click on the Xoom icon it just times out.
The only difference I can think of between this PC and my laptop is that in the past I've connected my Droid X to this PC, and used those drivers. I'm not sure if it is some sort of issue because of the X or what. I've installed, uninstalled, cleaned, restarted, etc... with the Motorola drivers.
Its driving me nuts. Has nobody else had this problem?
Did you try different USB ports on your computer? I was kind of experiencing the same thing. I'm also running Windows 7 Enterprise x64. My explorer window would freeze up when I tried to transfer data from my PC to the Xoom. While frozen, switching from/to normal/debugging mode would unfreeze things, until I tried copying again.
My problem was resolved when I connected my Xoom to another USB port on my PC, one that was integrated with the motherboard. Previously, I was plugging it into one of the front USB ports.
So my suggestion is to try a different USB port, preferably one that's on the back of your PC.
i ran into the same issue as well.
this was fixed by changing to a different usb cable, and inserting it into a different port.
if you're connecting it to the front of your computer USB connector, try connecting via back of your desktop computer.
this worked for me.
Like another poster has suggested, the usb ports on the front of the base unit or ports on a usb hub might not be powerful enough to run the Xoom. I've had the same thing with external hard drives.
Sent from my Desire HD using XDA App
I've successfully connected my xoom to 3 Win x64 Enterprise boxes.
If I had to guess, I'd say that your front USB ports are either failing or under powered. I assume that you've tried a USB port on the back?
Sent from my Xoom using XDA Premium App
Related
I'm having problems getting the phone to mount 100% of the time in Mass Storage mode. Occasionally it'll connect, but especially it seems when it's plugged in with the EVO it just won't get a connection. It charges fine, it shows up as a drive, but it doesn't give me access to any files or anything.
I'm using the USB drivers from the Samsung webpage specifically for the Epic 4G.
Disable "USB Debugging"
Pops_G said:
Disable "USB Debugging"
Click to expand...
Click to collapse
Try that. For some reason I couldn't mount my phone as a drive until I turned off USB debugging. Settings -> applications -> development (i believe)
I have windows 7 64bit and it works every single time now. I've transferred tons of stuff. I never even formatted my card.
RE
I couldn't get it to connect (driver installed incorrectly etc) when connecting the phone to the front port of my PC, but it worked immediately when I plugged it into the rear of the desktop.
Pops_G said:
Disable "USB Debugging"
Click to expand...
Click to collapse
I can contest to this disable usb debugging.
USB debugging has been disabled, used multiple ports, etc. and still having problems. Reinstalled drivers, manually added drivers, nothing is biting. I've also tried disabling driver signing, doing everything I can with that off and still nothing. Windows 7 Ult 64-bit in case you're curious.
Just got my Epic and had the same problem. Oddly enough though it worked with other USB ports on my computer, just not the front/top ports.
I've seen this problem before, I just cant remember where though.
Hmm, i have a Mac and the memory card is not mounting at all. had to take out microSD card and use USB card reader. Had no problems with other HTC Android phones connecting to my Mac (Hero, Evo).
Install USB Driver for the Epic.
dito33
dito33 said:
Install USB Driver for the Epic.
dito33
Click to expand...
Click to collapse
Epic USb drivers? I doubt thats needed. Maybe a updated USB driver for your computers USB ports.
Try a different usb cable I had the same issues changed the cable and no more link issues at all.
This is a rather common problem it seems like. I fixed it by using a powered USB hub. Also try using a different port, certain ports seem to not have the power needed even if the phone looks connected.
Sent from my SPH-D700 using XDA App
as title states.
It doesn't seem to be the samsung drivers
as I have uninstalled and reinstalled.
but the Android drivers. I have no Android drivers installed anymore
(the 3 of 4 that installs)
therefore i lose adb connectivity
*This has happened on 2 different Windows 7 installations. (switching between 2 different hdds, on this laptop)
I have usb debug on ofcourse.
I have uninstalled reinstalled latest samsung drivers.
I have installed pdanet drivers.
I have turned off phone, while connected then boot up. still no fix.
I am using acs froyo dk17. But this happened with dk05 as well.
Is there a fix for this?
I've had this problem twice. The way I fixed it was to wipe the sd card. Its a pain but that's what fixed it
Sent from my SPH-D700 using XDA App
If not a driver problem (doesn't sound like it is) the next *usual* suspect would be the usb cable. The samsung cable that shipped with these phones is crap. I got a 6' belkin one on amazon for $8 that has worked flawlessly.
Make sure you're not using a USB port that's on a hub or daughtercard. It should be one that's directly on the motherboard.
I kept fiddling with settings and rebooting both phone and computer and got past this once on my old win7 box. On my new one, I got nowhere after an hour or so. Worked first thing with the same cable on my win xp machine.
Plug your phone into a USB1 only hub, or on the same channel as a usb 1 keyboard or mouse and it will detect just fine... it won't really be useful because it won't be able to flash still (I believe it should detect as a composite device with several facets and only some of those are usb1-only compatible). I believe that the underlying problem is a bad implementation of the usb spec on one of the usb2 only parts, but I didn't feel like digging any deeper. I might try a win xp vm on the same physical hw to see if I can narrow it down to a win7 usb2 + device usb2 compatibility issue. Might be worth making sure our win7 patches are up to date, too.
Sent from my SPH-D700 using XDA App
Thanks for the replies guys.
The usb trick won't work because it's a laptop. And I tried all four of them. I only have windows 7 machines. One being a ultra sff and has like 12 usb ports. It hasn't failed me yet, but happens on the laptop.
It wouldn't hurt to get another cable, a longer one. And my sd is maxed out, I will pull it instead of format.
Thanks all
Sent from my SPH-D700 using Tapatalk
I had this problem. Plugged into the back instead if the hub and reinstalled everything. Now it's working like a charm on all usb ports. Really odd problem.
Sent from my SPH-D700 using XDA App
I had this problem. I was using a USB extension cable that was a bit long. All the other phones and USB devices worked fine with it. EPIC did not want to. I got the impression that EPIC needs more power from the USB port than most of these other devices. For me, skipping the USB extension cable did the trick. I also used a powered USB hub and that worked well too. You might want to try different USB ports. Some may provide more power than others. Also try a powered USB hub (some are built into monitors) if you have access to one.
I had the same issue with my laptop as well. It is most likely the cable. The samsung one is crap. I tried every port and installed the usb drivers a dozen times with no success. Used the cable from my wifes blackberry and worked on the first try. Just pick up a new cable. Try monoprice.com they have awesome deals.
Sent from my SPH-D700 using XDA App
I just had this problem, I switched my cable and then it worked fine.
hayabusa1300cc said:
as title states.
It doesn't seem to be the samsung drivers
as I have uninstalled and reinstalled.
but the Android drivers. I have no Android drivers installed anymore
(the 3 of 4 that installs)
therefore i lose adb connectivity
*This has happened on 2 different Windows 7 installations. (switching between 2 different hdds, on this laptop)
I have usb debug on ofcourse.
I have uninstalled reinstalled latest samsung drivers.
I have installed pdanet drivers.
I have turned off phone, while connected then boot up. still no fix.
I am using acs froyo dk17. But this happened with dk05 as well.
Is there a fix for this?
Click to expand...
Click to collapse
Also make sure your antivirus is off although that's likely not the culprit. Do you install the drivers as administrator?
Try a new cord. If that doesn't work, try deleting/uninstalling the device and/or hub from the device manager - plug the phone in, letting win7 do its worst by not recognizing it, then open the device manager and find the usb hub. try deleting/uninstalling. unplug the phone and scan for hardware changes. I think this may force windows to reinstall the drivers for the usb hub. Disclaimer, it's been a while since I spent significant time fooling with windows computers so take this advice at your own risk - I'm feeling my way like an old man with cataracts trying to find his way around his long-lost childhood home. in the dark. With unfamiliar furniture. In an earthquake. While in a wheelchair. With flat tires....
My computer did this for a while and now it doesn't although it's certainly possible I changed the cord I was using.
The best way to get drivers to work is install PDAnet IMO..
I had driver problems upon driver problems.. swapped cables, etc.
went through all the motions that you all are describing here and what fixed it for me was installing PDAnet. Worked like a charm.
Hope this helps.
I agree about using pdanet for drivers. Unfortunately this problem isn't with the driver not being installed correctly. I got it on one machine and not another, using the same friver. In fact I got it to work on the same machinewith the same driver ... just different ports (one was stuck in usb1/ohci nd worked, the usb2 port never worked on one machine and a usb1 port never worked on a different one).
Sent from my SPH-D700 using XDA App
warlar12 said:
I just had this problem, I switched my cable and then it worked fine.
Click to expand...
Click to collapse
This worked for me when I had the problem. This will be the second time I had a usb cable go bad on me. Maybe I shouldn't buy those cheap ones from China...
I've had this problem with numerous cables on Dell E series laptops with 3 Epics and a Moment. For the life of me I couldn't get the phone to be recognized when using the USB ports on the left side of the machine. Plugged it into the ones on the right and have never had a problem. I think with the Dells it's a low current issue on the left side ports. The shorter the USB cable the better off you'll be if it is a low current problem.
thanks but i did alot of that last night and today, uninstall/reinstall drivers, usb hubs.. nothing
i may need to try another cable because i am workign on a friends epic sunday.
bilestoad said:
Also make sure your antivirus is off although that's likely not the culprit. Do you install the drivers as administrator?
Try a new cord. If that doesn't work, try deleting/uninstalling the device and/or hub from the device manager - plug the phone in, letting win7 do its worst by not recognizing it, then open the device manager and find the usb hub. try deleting/uninstalling. unplug the phone and scan for hardware changes. I think this may force windows to reinstall the drivers for the usb hub. Disclaimer, it's been a while since I spent significant time fooling with windows computers so take this advice at your own risk - I'm feeling my way like an old man with cataracts trying to find his way around his long-lost childhood home. in the dark. With unfamiliar furniture. In an earthquake. While in a wheelchair. With flat tires....
My computer did this for a while and now it doesn't although it's certainly possible I changed the cord I was using.
Click to expand...
Click to collapse
It HAS to be the power differences NOT cable.
Same cable as I charge with, plugged into the front of the computer (hub).
Plugged into the back of the computer recignized the first time.
=USB power
In my case, tried several micro USB cables, no dice. Tried my laptop and desktop, no dice. Tried USB hub or direct to PC usb ports, no dice. Device manager shows the right comm port but all the one-click roots i've tried can't find the phone. USB storage has never mounted for me from day one either.
Sigh, never had this issue with any other Android phone.
Finally figured out my issue. I had set it to "modem" while doing something else in an epst menu rather than "pda". Since I corrected that, works dandy.
I feel so stupid.
Forgive My Brevity. To Be Or Not To Be...
Would using my friends droid x cable work with the Samsung epic?
Sent from my SPH-D700 using XDA App
I am trying to install the Samsung Intercept (Virgin Mobile) on my Windows 7 netbook. I could never connect the device before to either WinXP or Win7. I recently factory reset my phone and after installing the drivers on WinXP, the phone showed that it was connected. I mounted the SD card to the computer and it never showed the drive. I unmounted and disconnected and since then it never connected. I keep getting that it's not recognized.
On my Win7 computer, I installed the drivers (had to force Windows to find the driver). Now the computer senses that it's connected, but it says "the device cannot be started". So I'm thinking that my P.O.S. phone can't figure out wtf USB mode is. It showed it once and that's it.
I've tried probably 3 or 4 different drivers and now I can't figure out how to just start clean. I don't even think I need to because the computer driver installed fine (It says Samsung USB Android whatever when it's connected). I tried with USB debugging on and off.
I even tried to make a virtual Windows XP to try it on a fresh install, but VM won't take unknown USB devices.
I uninstalled all my drivers, even the USB hub drivers, rebooted after the uninstall. No luck.
Before I reinstalled the hub I tried to force XP to the drivers (different ones not the same driver over and over) and now its saying "the file does not contain any information about this device". WTF?!
I'm so confused with this stupid driver that I can't take it anymore. I'm now considering reformatting my computer, but it's not worth it just to root a phone. I'd rather put up with my phone needing a battery pull at least once a day than to lose all my files.
caderyn19 said:
I am trying to install the Samsung Intercept (Virgin Mobile) on my Windows 7 netbook. I could never connect the device before to either WinXP or Win7. I recently factory reset my phone and after installing the drivers on WinXP, the phone showed that it was connected. I mounted the SD card to the computer and it never showed the drive. I unmounted and disconnected and since then it never connected. I keep getting that it's not recognized.
On my Win7 computer, I installed the drivers (had to force Windows to find the driver). Now the computer senses that it's connected, but it says "the device cannot be started". So I'm thinking that my P.O.S. phone can't figure out wtf USB mode is. It showed it once and that's it.
I've tried probably 3 or 4 different drivers and now I can't figure out how to just start clean. I don't even think I need to because the computer driver installed fine (It says Samsung USB Android whatever when it's connected). I tried with USB debugging on and off.
Click to expand...
Click to collapse
I had the same issue too.
Have you tried using another USB cable? If you're using the cable that came with the phone it wont work (well sometimes). What you can do is find or buy another Micro USB cable for your intercept. You can buy one off amazon for less than $10. I brought mine from Best buy for $20. It works fantastically.
scream4cheese said:
I had the same issue too.
Have you tried using another USB cable? If you're using the cable that came with the phone it wont work (well sometimes). What you can do is find or buy another Micro USB cable for your intercept. You can buy one off amazon for less than $10. I brought mine from Best buy for $20. It works fantastic.
Click to expand...
Click to collapse
I was seriously considering another cable because I read in some other threads pretty much what you just told me, but I guess I was one of those "on the twelth time it finally connects" type of situations. I connected it last night and it worked. Just need to update my SDK stuff, make sure I have all my info for SuperOneClick, and cross my fingers lol!
Thank you for your advice. If it stops working I'm gettilng a new cable.
[EDIT] and it stopped working... I knew I should've just rooted when I had it connected, but I wanted to back my stuff up. Looks like I'm getting a new cable lol.
Sent from my SPH-M910 using Tapatalk
[EDIT] You were totally right! It's the cable. I got a Belkin for $15 at Target. I plugged it in and immediately Windows 7 Pro 32-bit detected the drivers, the handset, and installed it. Now time for rooting
I know it's been a couple of months, but I'm curious if you've had any other problems with connecting?
I was having the same problem and I had a few cables that I tried with no luck. I also tried my wife's Blackberry cable, which is a thicker cable that claims to be a "DATA" cable...no go.
I probably will just go buy the Belkin one you referred to if you've had no other problems.
Thanks!
-- Sent from my Galaxy Tab using Tapatalk
GreyCelt said:
I know it's been a couple of months, but I'm curious if you've had any other problems with connecting?
I was having the same problem and I had a few cables that I tried with no luck. I also tried my wife's Blackberry cable, which is a thicker cable that claims to be a "DATA" cable...no go.
I probably will just go buy the Belkin one you referred to if you've had no other problems.
Thanks!
-- Sent from my Galaxy Tab using Tapatalk
Click to expand...
Click to collapse
I actually have had no problems (on my Win7 PC) since the install. As for my XP computer, I just gave up on trying to get it to work. Try completely uninstalling every instance of the Samsung programs (I went through my registry *dangerous*) and all things Android and reboot to a fresh power cycle (like with the phone) so Windows can update all its important files reguarding the driver removal. Then install and THEN plugin.
It literally randomly worked for me. I had the drivers installed properly, but the charging cord gave me "bad driver install". I didn't change a thing and plugged in wth the Belkin and was good to go.
Hope you can get it working! I know the anticipation of phone modding, and I love it! Lol!
Sent from my SPH-M910 using Tapatalk
Ditto, ditto and ditto! I have the same thing with my intercept, except I started on win7/64, could not get anything going. Then created an XP VM - over my dead body - no go.
Using the same cable, if I plug in my Captivate, everything comes up.
For you guys, when you bought a different cable, what did you buy? micro-to-micro USB? Or something else?
J
I usually use the cables that came with my HTC phones. Also I have better luck if I reboot the phone prior to connecting it to the PC.
So I like to root my devices and use ADB from time to time, but I got a new Ultrabook, and none of the ports seem to work.
I am selling my old laptop, and the 'back port' works fine, the side ports on that don't work.
On the Ultrabook neither port works.
I need to get cash for the old laptop, but at this point I don't want to have to fix my device and not be able to.
Any advice?
Did it work with any other USB device?
Sent from my LG-P500 using xda premium
Well, with my new laptop, I get to the point where the toolkit will reboot the device and then it was for usb debugging, even though it s already enabled...
The device drivers install, the device is discoverable in device manager, etc.
With the old laptop back port, everything goes perfectly.
The only things I've connected through usb on the new laptop are hard drives, a printer, flash drives, and now the nexus 7. No issues except when I try to complete a issues using the toolkit.
Hey I have been trying the usb 3.0 on my phone and computer obviously i have usb 3 on my pc and when ever i seem to open the file browser for my note using windows explorer it crashes almost instantly (Windows explorer is not responding) havent tried messing about with any drivers as this shouldnt be the issue, ive tried using different usb ports and enabled the usb 3.0 option on the phone?
Sent from my SM-N9005 using XDA Premium 4 mobile app
So are you using Win 8/7? A recent upgrade to OS? Using Win 8.1? Do you have USB 2.0 ports that have this crashing problem when you try and reproduce the issue or have you only tried the USB 3.0 ports only?
I have same problem
nk7 said:
So are you using Win 8/7? A recent upgrade to OS? Using Win 8.1? Do you have USB 2.0 ports that have this crashing problem when you try and reproduce the issue or have you only tried the USB 3.0 ports only?
Click to expand...
Click to collapse
I have same problem.If some one can help me, please help me.
I am using it on win 7, usb 3.0
when i am using note 3 on usb 3.0 with usb 3.0 mode selected at phone end, my pc explorer stops responding to it.
As soon as i switch to usb 2.0 at phone end(MTP Device) it starts working, even if i connect it to usb 3.0 port at PC end and switch it to MTP, it starts working.
any help is appriciated.
it's not as fast as i expected
This happens to me on literally every Android phone on every PC and laptop. XP, 7 Pro, 8 Pro, 8.1, USB2, USB3, makes no difference. It usually takes 12 minutes to load the device, and the second I click anything, it crashes explorer.exe.
It started since they got rid of USB Mass Storage. God I miss that, MTP is sheer rubbish, even iTunes is faster and more stable...
Try to reinstall your usb 3.0 hub drivers.
usb 3.0
Hey there, I have had the same problem. And here is what worked for me and hopefully work for you. In order for the USB 3.0 to work on your note 3, you have to activate developers mode. If already not. Settings-->General-->About device-->And look for "build number" (second last option) tap it seven times, it should give you a message each time you tap that says "you are 4 steps away from becoming a developer" and after you have tapped it 7 times it should say "developer mode enabled" and in about devices you should now have the dev options. Select it and check USB debugging. Un-check it and unplug your USB and re-plug it in to the USB 3.0 port i should connect as a media device. :laugh:
Has anyone found a solution to this issue? Obviously USB Debugging was not the solution. Is this more of a windows problem, android problem or samsung?
gmasterfj said:
Has anyone found a solution to this issue? Obviously USB Debugging was not the solution. Is this more of a windows problem, android problem or samsung?
Click to expand...
Click to collapse
Android.
Specifically, it's the Mass Transfer Protocol.
The device is connected as a Media Device now, meaning it isn't actually a drive. It can only support one action at the same time (So if your virusscanner is set to scan external media, you can forget opening it, as it's 'busy', resulting in a freeze and a crash.), has to work through a thousand little corners just to open, and everything done has to be converted first.
Whomever cooked up that protocol should have his head bashed in for his stupidity.
So...?
Still no solution ?
Personnaly, at least the debug mode trick made the 3rd option appear as I connect the device, but as soon as I try and check it, well an error message comes "impossible to use USB 3.0".
Is there an alternative to this mass storage protocol? is this the real reason why they didn't put usb 3.0 on the note 4? No one can make it work? not even with tweaks, xposed modules, etc?