[q] Not compatible with windows 7? - Epic 4G General

I am currently running windows 7 ultimate 64 bit. Whenever I try to mount the phone via SD on my PC, either 1 of 3 things happens: It detects the SD temporarily, then says the entire card has 0 bytes available, and 0 b total. 2. It recognizes the device normally, 14.7 gb available or whatnot, but whenever I try to drop an item on the SD, it stays in the "discovering...moving..." state permanently. 3. It doesn't detect the SD card at all.
I know I'm not the only one with this issue seeing as how I called sprint and they said it's going rampant with calls about the same issue. I've also seen it on other boards such as:
http://forum.androidcentral.com/sprint-epic-4g/31918-not-recognizing-epic-4g-usb-drive.html
Has anyone here had these issues and been able to fix it?If so..howso? I'm at wits end and about to downgrade back to Windows Vista..::Shudder::

Sounds similar to the issues that were happening with the captivate. Unless there are some 64 bit drivers you may be out of luck for now. I would try installing kies as that's what worked for me. Aldo just make sure you have the correct settings for USB and the SD.card.
Sent from my SAMSUNG-SGH-I897 using XDA App

I'm running Win 7 64-bit (Ultimaite on one, Premium on another) and have had no issues at all with mounting the Epic in USB mode.
You did format the microSD in the Epic, right?
A friend of mind formatted the card in his PC and had trouble with the Epic reocgnizing it properly. He then reformatted it in the Epic and has had zero issues since.
The only device I've had where the miniSD card doesn't show up when the phone is in USB mode is the Xbox 360 (which was disappointing).

Any link to kies by chance? ;/ I'll try that..will also try disabling driver signatures when I get home.

Same here. I have pluged in to 7 64bit Ult. 7 32bit Ult. And biz. Also Vista and XP. No problems. I've pluged it in on more to because I use it today to take movies around. I seem to be The Red Box in my family. Worked nice. Loving it! ;-)
Sent from my SPH-D700 using XDA App

Windows 7 Ult 64-Bit here as well. I can occasionally get it mounted and transfer files, but half way through the transfer it just craps out on me and usually kills explorer.exe.
Messed with drivers and still nothing. Everything is set up right.

I think the problem is the phone doesn't like some USB ports. It's fine on my laptop, but on my desktop PC, the front USB ports give me glitchy behavior (including 'driver problems') when doing mass storage. Plugged into the back and it was fine. Running 7 64-bit here too.
It's been rock solid since I did that.

For some reason I couldn't mount my phone as a drive until I turned off USB debugging. Settings -> applications -> development (i believe)
I have windows 7 64bit and it works every single time now. I've transferred tons of stuff. I never even formatted my card.

Works fine for me! windows 7 64 bit, i did have to unplug and plug in to another usb to get it working.

2xchapter said:
Works fine for me! windows 7 64 bit, i did have to unplug and plug in to another usb to get it working.
Click to expand...
Click to collapse
Same for me...its like a musical chairs thing..

Mine has worked fine on Windows 7 Ultimate 64 bit without any problems at all. No switching ports out or anything of that nature. Maybe I'm just one of the lucky ones?
Sent from my SPH-D700 using XDA App

it wouldn't work on my macbook pro or my win7 64 bit (professional) desktop's front USB ports. However when i tried the back ports it worked fine. Go figure.

New Windows drivers from Samsung
I suggest that Windows 7 users install the latest driver from Samsung. There is a new version dated Sept. 1.

It has been working fine for me since day one on my laptop and home pc. Both are running Win 7 Ult x64.
I would suggest updating your Samsung USB drivers if you're having an issue though.

There is new set of USB drivers dated Sept. 1, 2010 that works fine. I just downloaded the drivers and ran the installation program before I plugged in the Epic. When the Epic was plugged in, Win 7 64-bit installed the hardware and I had full access to the SD card. In addition, the USB plug was not on the back of the PC but was on the front of the computer case using a cable to a USB motherboard header.
As usual the problem comes down to having the right driver.

boomerbubba said:
I suggest that Windows 7 users install the latest driver from Samsung. There is a new version dated Sept. 1.
Click to expand...
Click to collapse
Anyone know another link? My Win7 ultimate 64-bit won't connect with my phone. But my win xp works fine.

Related

Windows 7 x64 and EVO 4G Connectivity issues?

Anyone else having these.
It worked only once for me.
I'll plug in my Evo then windows will detect and ATB device and the it will disappear and I dont know where.
The SDCARD will show for a secord or two and then disappear. Anyone else having this issue?
Having the same issues. Will show up, then disappear. Haven't been able to figure out a fix yet.
HTC Sync Update for EVO 4G (Sprint) (2.0.35) | 06.04.2010
http://member.america.htc.com/download/Driver/HTC EVO (Sprint)/HTCSync2.0.35.exe
Please try installing the lastest version of HTC Sync which will inclue the latest drivers for Windows 7 x64.
Already have that downloaded and still getting the appear/disappear issue
Working fine here. Win 7 Ult x64. Evo is auto-detected everytime i plug in... wish i had more info and could help.
yea everything is great on my 64bit Windows 7 Ult... uninstall and reinstall the usb root hubs..?
Everything is working fine here too on my end. No issues connecting the Evo to my Windows 7 x64 system.
I can mount fine, but can't flash RUUs or get HTC sync to actually recognize the phone
With the Hero, Windows 7 x64 would always install the wrong drivers and cause the exact issues described.
Go into Device Manager, find the EVO, and click update driver. Then manually find the driver by going to the HTC Sync directory and installing the Windows 7 x64 drivers. That is what works for the Hero, and it says My HTC in device manager when installed correctly.
Mine works fine. Though it is the first day. We'll see.
ziggy682 said:
With the Hero, Windows 7 x64 would always install the wrong drivers and cause the exact issues described.
Go into Device Manager, find the EVO, and click update driver. Then manually find the driver by going to the HTC Sync directory and installing the Windows 7 x64 drivers. That is what works for the Hero, and it says My HTC in device manager when installed correctly.
Click to expand...
Click to collapse
Yeah the problem with me its that the device disappears from device manager. It wont display at all. It will display briefly as some sort WPD Device and then it will disappear.
I have tried installing the latest HTC Sync software and reinstalling everysingle usb device to no avail.
When I am able to catch the wpd device I trying updating the drive but it doesnt like the HTC windows 7 x64 drivers. It says theyre not 64bit compatible.
For the people having problems...Are you plugging the device into a USB hub or is this straight into your PC/Laptop port? If it is a hub, is it a "powered" hub or one that draws it's power straight from the bus? If it is directly into the machine, what type of machine is it (HP, Dell, custom, etc.)? If it is custom build...what type of motherboard are you using (Asus, MSI, Gigabyte, etc)? (I ask this because some companies implement USB slightly differently and it can cause issues in some configurations)
Secondly, if this is straight into the machine, what other devices are plugged into the same internal connection (keyboard, mouse, scanner, printer, etc.). If the USB ports are in close proximity, it's a good bet they all run off the same internal connector. If only a keyboard and mouse share the connector...what type of keyboard (logitech with LCD, etc). Some keyboard and mouse combinations are high power draws and can overload the internal hub. This would make your phone connect for an instant and disconnect (overload state), since the phohe actually starts to pull power to charge, regardless if you're using it as a disk drive or sync.
All of that info will help us to troubleshoot with you.
Thanks!
Possible fix
I was having the same problems as many of you. I'm using Win 7 64, had the latest version of HTC Sync and the thing just wasn't finding my phone. The only thing that would work was if I restarted my computer and plugged it in. It found my phone right away and loaded up the HTC Sync just fine.
Only problem is, it only works that one time after a reboot of my computer. If I wanted to re-sync again, I would have to restart my computer.
It's an ugly fix, but for those of you that haven't had any luck syncing, this may be your best bet.
Mine with W7 x64 will mount fine every time but if I try to pick internet sharing, it never works. The only thing that pops up is an 'android phone' entry with a yellow triangle exclamation point under 'other devices' in device manager. I've got htc sync installed, and in fact I can use ADB fine... but I can't get normal usb internet tethering to work at all.
yeah its weird...i took my phone to a work machine that has windows 7 32bit and it worked fine on that machine... now i plugged it into my own machine and now my machine is picking it up
Look under device manager and you will see adb device unknown. Install driver and it will change to htc device.
http://depositfiles.com/en/files/yz4rg8u3i 64bit
http://depositfiles.com/en/files/yd61xorii 32bit

Just formatted and now my pc won't see my epic!!

I just got a win 7 x64 ultimate install disk. Now it won't even see my phone....I downloaded the correct drivers ad still nothing. I was on win 7 x32 ultimate and installed the 32 bit drivers and all went well. Now I'm on x64 bit version and with x64 drivers it ain't find my device!!!! I'm at a loss here.
Sent from my SPH-D700 using XDA App
did you get it resolved, I had the same issue. I then move to the rear usb port, you need to look for the safley remove media icon on the task bar. It should be there. when you plug the phone in the epic should show up. If not goto disk manager in windows and make sure that the drive letter that the epic is trying to use isnt already in use, i fit is change it.
The other thing is to make sure on the phone that you have selected the correct method, IE charging etc In my case the phone would show up as raw format yet it would show up fine on another PC. all i can think of is that it was something buggy with the USB.
Try a different USB port and if that doesn't work try a different cable.
If it still doesn't work try removing the drivers for the device manually, reboot the system and reconnect the device. It should automatically discover the drivers for you running Windows 7.
Also when you connect the phone to the system does the menu pop up asking you how you would like the phone to respond to the connection (IE. Mass Storage, Phone as Modem and whatever the 3rd option is)?
RRexA3 said:
Try a different USB port and if that doesn't work try a different cable.
If it still doesn't work try removing the drivers for the device manually, reboot the system and reconnect the device. It should automatically discover the drivers for you running Windows 7.
Also when you connect the phone to the system does the menu pop up asking you how you would like the phone to respond to the connection (IE. Mass Storage, Phone as Modem and whatever the 3rd option is)?
Click to expand...
Click to collapse
I've never gotten those options ever. Nothing pops up on my phone. I thought it was weird since I've heard about them, but never seen it, mac or pc. Any way this is connected to usb debugging being on?
Sent from my SPH-D700 using XDA App
Edit: yup, menu came up when I turned USB debugging off.
Glad the menu came up! The question is did the computer pick up the device?
Sent from my SPH-D700 using XDA App
Nope not even with the correct samsung epic win 64bit drivers. I couldn't for the life of me get then to see my phone. Reinstalled win 7 ultimate 32bit. Saw it right when hooked up! So I guess ill stay with my x32 edition :-(
Sent from my SPH-D700 using XDA App
You probably just got some drivers crossed. Manually removing the drivers should have fixed it versus reimaging the system =/
RRexA3 said:
You probably just got some drivers crossed. Manually removing the drivers should have fixed it versus reimaging the system =/
Click to expand...
Click to collapse
Thought this too...but I found 3 diffrent set of epic 6 bit drivers and no go...I'm up and running now. So ima stick with x32bit for now.
Sent from my SPH-D700 using XDA App

[Q] Connecting Xoom to PC

Is anybody else have trouble connecting their Xoom to their PC? When I initially tried I get the following:
Motorola USB Composite Device Ready to Use
MTP Installing driver software (taking forever)
MZ600 Installing driver software (taking forever)
Last time it actually installed the Composite Device and MZ600, but not the MTP.
Then I turned on debugging, and it actually installed and showed a Motorola USB device under windows 7 devices, but as soon as I double clicked on it windows 7 froze up.
I'm running a fresh install of windows 7 with all updates. I've even recently completed the SP1 update. I've also never had any trouble with my Droid X. This is completely frustrating.
I run windows 7 64bit ultimate with sp1 and I plugged in and all is good with the world. Asked be to open up the 32gig folder and I put my books and music in the card. Works like a charm.
Sent from my PC36100 using XDA App
I had no problem with my windows 7 I5 processor recognizing my Xoom
Sent from my DROIDX using XDA App
worked ok for me with windows 7 64bit.
You might try toggling the USB debugging on the xoom on and off. I seem to recall doing that at some point last night.

[Q] Focus not recognized by windows 7 64bit

Has anyone been able to/or know how to the focus recognized by windows 7 64 bit, its not even showing up in my device manager.
I have no problems syncing wirelessly or w/ USB cable on my home laptop (Ultimate 64-bit) and my work laptop (Enterprise 64-bit).
Michael.
I didn't have any issues using it with Windows 7 64-bit either (Ultimate and Home Premium).
Sorry, I know it's no help, but I have a laptop and PC both running Windows 7 Home Premium 64-bit with no troubles, including wifi sync with the PC.
no problems here. Are you connecting directly to PC or to a USB hub. I had problems before with USB hub.
I think it might be my cable after looking more into it. Thanks
FWIW, I am using the USB cable that came with my Nokia N900 (also using the Nokia N900 charger).
Michael.
I am having the same problem.
Windows Phone 7 doesn't use Windows Mobile Device Manager. It uses Zune. You won't get a WP7 phone to show up in WMDM on any computer.
Zune will still have to communicate to the phone via device driver.
I just connected mine via USB cable and looked in Device Manager under Portable Devices and the SAMSUNG SGH-i917 is there.
Michael.
Did you try installing Zune manually? I believe that's what I did first.
http://zune.net/en-US/products/software/download/default.htm
I'm running 64 bit Windows 7
Do you have your phone set to be a tethered modem? I run win7 64-bit, and the samsung driver fails to install every time.. If you're just looking to see your phone, open up diag and hit *#7284# (if I remember correctly, turn it back to zune-sync and plug your phone in.. Zune will autostart and it'll recognize the phone.
Probably no dice on tethering with it though, unless samsung releases a new driver, or possibly a different installation method.
Focus and Win7 64
I had the same problem with my focus. The only thing that ultimately worked for me was to plug it into a different USB Port. It was recognized as a new device and I haven't had the problem since.
If you're talking about tethering, try this to install the drivers:
http://forum.xda-developers.com/showthread.php?p=9575346#post9575346
I've never had any problems just connecting to Zune in the normal sync mode.

No longer able to transfer files between Nexus 7 and Dell XP SP3 Desktop

Sorry if this question has been asked before, but it's Sunday night and I've spent 2 days trying to sort it out - Mr Nexus is about to take a trip through the window...
* My new Nexus 7 (purchased on 31/12/12) was immediately able to connect to my Dell Dimension desktop running XP SP3, but after I had to rebuild the latter after a hacking attack (complete format & XP reinstall), it couldn't see the Nexus anymore - it just reports that a connected device is malfunctioning.
* I know that the Nexus is OK because it is instantly recognized by a Win7 laptop.
* I know that the USB ports on my PC are OK because they work with other external drives.
* So far, I have installed Windows Media Player 11 as I have read that is supports (installs?) Media Transfer Protocol, which the Nexus apparently needs, but this doesn't work either. I have read the driver downloads section of the Dell site to see if I can update the USB drivers, but there doesn't seem to be anything there either.
* The annoying thing is that at some point I MUST have installed whetever it is on the PC that allowed it to talk to the Nexus, but I can't for the life of me think what is it.
Please can some kind soul out there help me? All suggestions gratefully received.
Dell XP needs to have Nexus 7 (usb) drivers installed for it to properly recognize the device and open/read the /SD card or internal storage - suggest that you start reading / looking at using something like the Nexus 7 Toolkit - http://forum.xda-developers.com/showthread.php?t=1809195
- also, check under Settings / Developer's Option that USB Debugging is turned on / checked or enabled if you are planning to root, etc.
Thank you for taking the trouble to reply - I'll give it a go.
u need USB debugging turned off to transfer files. Wow. Sheesh if that's a word
Sent from my Nexus 7 using XDA Premium HD app
The Nexus that wouldn't
Sorry, folks, nothing I seem to do allows me to transfer files from my stonehenge PC to my Nexus. I even installed the Nexus 7 toolkit (featured elsewhere on here) and attempted to install drivers from that, but I don't think that that's the correct route either, as I'm not really sure whether the toolkit is aimed at my simple requirements or if it's more of a hacking tool.
All XP continues to tells me is that a device connected to my computer is malfunctioning. The REALLY annoying thing us that it has worked in the past and just doesn't work now since the rebuild.
Does anyone out there have any more suggestions, please?
Thanks in advance.
I have a mac so can't test it out but would something like this work? I know it's an old driver. http://developer.android.com/sdk/win-usb.html
Or maybe just install the SDK from the same site?
Assumed that OP has tried using different USB ports on the Dell and used diferent micro-usb cable, including the original one provided by Nexus in trying to get the connection working again, and also clean the N7's micro-usb port for dust & dirt, it could be bad or corrupted drivers from other devices causing the read/access errors - find them & delete/freeze them, reboot & re-insert. Also, try rebooting the N7 with the connected cable while rebooting/restarting the Dell.
Otherwise, try and borrow someone else's PC clean running XP or Vista or Win 7 - it should recognize the device & begin loading new drivers for the N7. System was rebuild so it should be relatively clean and good as new.

Categories

Resources