Database Users

At a loss with activesync

I'm at a complete loss with activesync. I've done everything I can think of and I can't get my computer to see my 8525. I've reinstalled activesync and hard resent my device. When i plug in it says
one of the usb devices attached to this computer has malfunctioned and windows did not recongnize it
usb root hub (2 ports)
- unknown device
- usb composite device
Am I missing some sort of driver somehow? I don't know what to do..please help.

Hey i had the same problem. Is this your first time installing/using activesync??
Well what I did was this:
-Install activesync 4.2 from the CD (CD that came included w/unit).
-Uninstall activesync 4.2 (don't delete any drivers installed by the CD)
-Install activesync 4.5 (download it from Microsoft Website)
-Plug in your 8525 to the PC via USB cable, and your PC should NOW recognize it.
This is what I did and it helped. There may be a better/alternate way in doing this, but I FINALLY got Activesync to work!
Oh and see if you can help me with the prob. that I'm having.
http://forum.xda-developers.com/showthread.php?t=383065

Ya I can't find the CD that came with my phone for the life of me.

ok found disc and tried that. Nothing. Could my phone be broken?

heres what I had to do to get AS working again.
Delete the current version of AS from your PC
Go into c:/wondows/program files and delete the AS folder (Windows may not let you delete some DLL's.
Go into the registry and delete any AS entries you can find, or do what I did and use Ccleaner registry clean up program (Google it, it's freeware)
Restart the PC
Install AS 4.2 from the AT&T/Cingular disk.
Install AS 4.5 from MS.
Hook up your 8525 and all should be well.

Tried that....didn't work.

Still hoping someone has some advice. I've tried two different usb cables and used different ports as well so it's not that.

quick update...
I searched through the forums and googled a few things and from what I can tell other people have had this problem and not found any solution. I am considering trying bluetooth but I don't have bluetooth for my PC...can i get some sort of adapter? Also...Is there a specific driver I can download for the HTC hermes that might fix this issue?

Yea your situation sounds like the one I used to have.
Do you have a firewall?? If so DISABLE it. I have COMODO and even though I would press "accept", the drivers wouldn't install completely.
This is what I did:
-Start your PC.
-Uninstall Activesync through the Add/Remove.
-Delete the Microsoft Activesync folder in the Programs folder.
-Restart your PC
-Wait till your firewall loads up. Disable it.
-Go through the procedures I mentioned in my 1st post.
Oh and make sure you have internet access. I'm not 100% sure if internet access helps, but it could help with the drivers.
Even though I just got my 8525, I don't mind helping someone

tried that. no go. I think i'm going to just have to get a new phone.

Did you try disabling the Advanced Network Functionality?
START -> SETTINGS -> CONNECTIONS -> USBtoPC

Yes. when I do that it makes windows see my device, but windows does not know what my device is. Thats why I think some sort of driver might be missing, but I don't know how to fix that.

branden7 said:
Yes. when I do that it makes windows see my device, but windows does not know what my device is. Thats why I think some sort of driver might be missing, but I don't know how to fix that.
Click to expand...
Click to collapse
So... with the RNDIS checkbox UNCHECKED and your FIREWALL OFF, you get the USB Device not recognized error? In that case, ENABLE it and look at these other settings:
1. In the PPC open ActiveSync, then select Connections... from the menu and make sure the Synchroinize ALL PC's using this connection: USB option is checked.
2. In Windows (XP) check your ActiveSync connection settings (see image).
3. Did you try the AS 4.5 Connection Trouble Shooter?
4. You should also try another computer, just to double-check.
There is no driver to make AS work, AFAIK. Question: What happens when the RNDIS checkbox is enabled? Does Windows report an error or simply doesn't connect?

Tried all of those things, still device not recognized. I do need to try another computer but unfortunatly do not have access to one.
When i click that RNDIS checkbox nothing of interest happens. If it's clicked on when i connect windows very briefly see's the device (although it's not recongized) and then the little symbol for unknown device on my taskbar dissapears. If I then click it off windows will again see the device and the little symbol on my taskbar reappears, but it still doesn't recongnize the device.

Wow. That's a strange problem you have there. At this point, it could be a hardware issue. You could try installing WM5Storage or CardExport just to check if the USB hardware is working (bad cable?). Also, try checking your PPC registry, specifically, HKLM\Drivers\Usb\FunctionDrivers. It should look similar to mine (see pictures attached). I believe these keys tell Windows what to do with the device when connected thru USB. Other than that, try a flashing a new ROM from the SD Card, something like VP3G's which is known to work correctly.

Branden,
I have this problem from time to time. My solution is as follows: make sure the usb cable is connected to both the phone and the computer, even though you are getting the unrecognised error message.
Reboot the phone (soft reset) while still attached to the usb cable. Do not rush anything. Input any unlock passwords when prompted by the system but be aware that booting up can be slow, so give it time.
Once the phone has booted up you should then see activesync kick in. You may have to try this several times before it works but it always works for me.
One thing I would advise is to disable/deinstall any auto locking software, eg S2U2. These tend to kick in on long synchronisations and throw the usb status out.
Hope this helps.
WB

Hi! You didn't by any changeuse memmaid or something to clean up the notification queue? (if this sounds like gibberish, you probably didn't) Let me know!
branden7 said:
Tried all of those things, still device not recognized. I do need to try another computer but unfortunatly do not have access to one.
When i click that RNDIS checkbox nothing of interest happens. If it's clicked on when i connect windows very briefly see's the device (although it's not recongized) and then the little symbol for unknown device on my taskbar dissapears. If I then click it off windows will again see the device and the little symbol on my taskbar reappears, but it still doesn't recongnize the device.
Click to expand...
Click to collapse

Same Problem
Just to let you know your not alone ...
I am having the Exact same problem at the moment .... fortunately i do have access to another PC ... My Laptop connects to it with no problems what so ever .... so it obviously is a PC issue and not a Phone issue
I too have tried all the currently posted attempts at a solution to fix it but so far nothing has worked ... i am beggining to think that i may have to do a fresh intall of XP and that would Phiss me off
So any further suggestions would be doubley appreciated

Tried everything mentioned since my last post and still nothing. Also I am now getting the white screen issue again (Which I fixed originally by buying another hermes that had a crushed usb port and swapping the screens out). I think I may be about ready to move on to another phone as this is now my third major problem with this model of phone (although one of the problems may be an issue with XP).

I had the same problem. I updated my WM5 to WM6....and it stoped syncing with my computer. Went back to exchange it. Later, I learned it wasn't the problem with the phone syncing.....here's how you can fix the problem.
Click on Start>Settings>Connection Tab>USB to PC
Uncheck "Enable advanced network functionality"
Click on "ok"
I just upgraded to wm6 again and followed these steps....now it syns fine.
It worked for me.....hopefully it will work for you.
Peace

Activesync 4.5 Problem: won't connect to my device anymore

so i thought i'd give vista's "windows mobile device center" a try on my vista laptop, and wasn't surprised to find that i couldn't get it to recognize my phone. i was surprised to find that the xp computer that i've been using with activesync for a long time suddenly stopped recognizing my phone as well.
up to now i've hard reset phone (dcd 3.04, 3.37 radio) and reinstalled activesync 4.5. no dice. please if anyone can help me troubleshoot this thing i'd be way grateful. why has my phone stopped communicating with my computers?

For WM 6 devices, on Vista you must upgrade to Windows Mobile Device Center 6.1.

i downloaded and used 6.1 on my vista machine, but it didn't work. any other ideas? i think there may be something that changed on the phone, because now, activesync won't work either...

...bytheway, the phone will charge when plugged into either, but that's about it.

...bytheway, the phone will charge when plugged into either, but that's about it.
Click to expand...
Click to collapse
Just for ****s and giggles, have you tried the following:
1. Using a different usb port
2. Blowing the dust out of the port on the phone
3. Using the Y adapter that came with the phone in between the sync cable and the phone

First, plug into the USB, wait for the Windows new device chime, see if anything occurs in the WM Activesync.. If no Activesync connection is made (after the 'connecting' has stopped) then unplug and plug in back in another USB port. Do that at least 4 times (cycling between ports...even the same may eventually work) to see if you have a success.
Restart your PC, Soft-rest your phone and try again.
If still nothing, then don't bother plugging your phone in and then Run As An Administrator the attached batch file and then under View 'Show Hidden Devices.' You'll now see all devices that have ever been installed and retained for your OS, with the faded devices as those not currently attached/active.
Rather than the batch file you can open up a Command Promp Window with Administrator access (Start\Programs\Accessories\Right Click on Command Prompt and Run As An Administrator)
(I usually keep that batch file accessible in the root of my OS partition, just to keep it easy to clean out legacy device drivers that can cause problems.[/i])
Enter:
set devmgr_show_nonpresent_devices=1
start devmgmt.msc
Uninstall
Network adapters\Microsoft Windows Remote Adapter
Portable Devices\PocketPC
Then under Programs & Settings uninstall the Windows Mobile Device Center upgrade, and then reboot your PC. Reinstal that Device Center 6.1 update and then again connect your phone with the USB. (for the XP machine you can do all of the and unistall/reboot/reinstall the ActiveSync 4.5.
(note to self or another.....these steps to be added to the Wiki for ActiveSyn issues)

well, i'm thinking that the "****s and giggles" have it. i blew into the port, plugged her in, and it connected to my xp machine, just like days of old. after about 3 minutes though, the connection dropped, and i've not been able to get it going again since. i think this rules out any software/settings problem, and looks like it's a hardware issue. i'll try cleaning it one more time a little later, and if no go, i'll have to figure a way to re-flash the stock rom (i only have a 6gb card...) and send the beast back. thanx for the input, guys (specially keystone, dang man that was one badass post with some instructions that will help someone, i'm sure.)

Do you have the Y adapter that came with the phone? The one with the audio jack and the 5 pin mini usb on one end and the 11 pin mini usb on the other? The reason I ask is because for some reason HTC decided to put an 11 pin mini usb connector on our phones, yet supply us with a data cable that's standard 5 pin mini usb. If you have it, just humor me and try it and see if it keeps the connection.
Oh and P.S....the "****s and giggles" wasn't just a shot in the dark. I've solved many activesync problems for people before using all 3.

I actually hadn't used the cord without the Y-adapter untill today. both ways yeild the same result.

Another Activesync problem
I've been on vacation the last week and while away i had to do a clear storage..anyway, my phone was fine but when i connect thru activesync i get an error code : 85010014 and my contacts list doesnt get updated...:S can anyone out there give me some advice or do i hafto start from scratch?
Also is there a way to find my contacts on my comp?

jinx01 said:
so i thought i'd give vista's "windows mobile device center" a try on my vista laptop, and wasn't surprised to find that i couldn't get it to recognize my phone. i was surprised to find that the xp computer that i've been using with activesync for a long time suddenly stopped recognizing my phone as well.
up to now i've hard reset phone (dcd 3.04, 3.37 radio) and reinstalled activesync 4.5. no dice. please if anyone can help me troubleshoot this thing i'd be way grateful. why has my phone stopped communicating with my computers?
Click to expand...
Click to collapse
Well the hoop jumping is fun and all but I think if you uncheck the "Enabe advanced network functionality" in Start > Settings > Connection > USB to PC it may help.

Damn! That was simple. I unchecked the "Enabe advanced network functionality" box and I'm up and running! I'll save the hoops for later. Thanks!

treeboy said:
Well the hoop jumping is fun and all but I think if you uncheck the "Enabe advanced network functionality" in Start > Settings > Connection > USB to PC it may help.
Click to expand...
Click to collapse
This is the fix almost 90% of the time......

treeboy said:
Well the hoop jumping is fun and all but I think if you uncheck the "Enabe advanced network functionality" in Start > Settings > Connection > USB to PC it may help.
Click to expand...
Click to collapse
Worked for me. Thanks!

ok ive tried all except the hidden devices thing (gonna try it now) and no go will post if it works oh im on DCD's 3.2.6 rom and the 6.1 of device center and i dont think it has anything to do with it but i just installed 2007 outlook

treeboy said:
Well the hoop jumping is fun and all but I think if you uncheck the "Enabe advanced network functionality" in Start > Settings > Connection > USB to PC it may help.
Click to expand...
Click to collapse
Hi, thanks that work for me fine too

my mogul has been giving me crap with vista and xp for weeks. Nothing can solve it. I've re-flashed, downgraded, used different ports, different cables, modified the USB to PC settings.
Add this to the list of things that randomly seem to be a problem for this phone.

I had a similar situation, none of the software based suggestions fixed it. Wiggling the cord around would sometimes connect, but soon thereafter, my phone stopped charging. The USB port was the culprit, so be careful.

I'm sure everyone who was having troubles figured out solutions, just thought I'd add in my dealings with this.
I just had the phone activated today (yes I bought used) and brought it to work to sync with my work outlook, well the usb cord would charge the phone but give me nothing but errors in the way of actual data connection. I was a little bummed this afternoon thinking I bought a partially broken phone. But WHILE HAVING THE PHONE CONNECTED ( I bold because I had done this multiple times while not connected and had no results) I opened the Comm Manager and clicked on the sync button at the bottom, suddenly my computer could recognize my device and I was sync'ing like a mad man.
Very possibly a stupid thing I should have done from the start, but I don't know any better since I'm brand new to all of this. I only post in hopes of helping another bummed out soul as was myself

I an running a HTC TyTN-II 4550 phone (WinMo 6.1) on a desktop PC (WinXP).
I couldn't get Activesync 4.5 to work either, but there were obvious reasons--my version of Office 2000 isn't supported (2003 is the earliest, I think) and IE and Outlook are not set as my default mail clients (-and that's how I like it-).
I didn't really need Activesync but I did want to be able to get files on and off the phone from my desktop PC through the USB cable. When I'd connect the phone, Activesync would automatically start up and spin the little logo for a while and then say "connection couldn't be made" and then I couldn't do anything--even move files on and off the phone.
What I found works is this:
1) open the Task Manager, and kill the wcescomm.exe process.
2) navigate to the folder that Activesync is installed in, and run the file named WCESMgr.exe.
3) that will popup a window, asking if you want to sync, or cancel. Press [cancel]
4) the normal Activesync window will come up, and the choices for "Sync" and "Schedule" will be greyed out, but the "Explore" button should work.
Sometimes I can disconnect and reconnect the phone without going through steps #1-#4, but not always.
With the "Explore" window you can drag files on and off the device.
I tried dragging small Word and Excel docs on and off; both converted properly when dragged onto the phone, but only the Word file would convert again when dragged off.
The phone will access the internet through the USB when hooked up this way, also.

HTC Sync 3.0 & Windows 7 - no device connected

I know that other people are having similar problems with Android phones, but I just got a Wildfire today and it doesn't get detected.
I have Windows 7 x86, HTC Sync 3.0.5422. I am running HTC Sync as administrator with disabled AV and Firewall. I am using the back USB ports. I don't see any other options in HTCSync than Help and About. HTC is appearing in Devices and Printers normally.
It also comes in Device Manager under
- Disk Drives as HTC Android Phone USB Devices
- portable Devices as D:\ (next free letter drive)
Anyone has any ideas?
Thanks

When you first connect your phone to the computer, make sure that you enabled "usb debugging". Once this is done, you should not have any more problems.
To activate usb debugging, just go settings -> applications > usb debugging.
Hope this helps.
Sent from my HTC Wildfire using XDA App

I had the same problem on x64. Couldn't get it to work till I was so frustrated about it and gave up. I think there is a problem with the usb drivers.
Sent from my HTC Wildfire using XDA App

Enabling USB debugging allows me to connect. But as soon as it looks like syncing, the wildfire comes up with "prepairing SD card" and it disconnects
Very frustraiting

fishb00n said:
I had the same problem on x64. Couldn't get it to work till I was so frustrated about it and gave up. I think there is a problem with the usb drivers.
Sent from my HTC Wildfire using XDA App
Click to expand...
Click to collapse
Works fine for me on 7 x64.
I did install the drivers from the SD card earlier though for development.

I had similar problems - which all disappeared when I used a different usb port. The one's at the front of my PC just didn't work. Ones at the back worked fine.

Skye Menjou said:
Works fine for me on 7 x64.
I did install the drivers from the SD card earlier though for development.
Click to expand...
Click to collapse
I know it should work. but I can't find out what exactly is causing this behavior - and that sickens me Cause usually I get everything to work =]
I did uninstall everything that had to do with HTC. Sync App, Drivers, everything. Rebooted and tried from scratch.
I saw that Windows Update automatically downloads drivers for the Wildfire as soon as it detects it on USB. I had no chance to abort that so that I could install the Stock HTC drivers that came on the SD Card.
As soon as Windows said the device should be ready to use, I installed Sync again and tested if sync was working. Didn't work. Then I installed HTC drivers from SD Card. Tried if it works. Nothing. Rebooted. Tried Again. Nothing. USB Debugging on. Nothing. USB Debugging off. Nothing ... I don't know any further
Skye do you have installed the HBOOT driver from unrevoked along with the HTC drivers? Could it be possible that they both interfere somehow? Or is this not possible at all.

I don't use the HBOOT drivers since I don't have my device rooted.I can see that it could have an effect.
I'll check the device name, hardware id and driver version for the ADB tomorrow and we shall compare it with yours.

i had same problem, turned out it is firewall blocking (least for me), disabled security suite and all works fine. i had f-secure internet security

Plug in using rear USBs
Well, plugging in using the rear USBs worked for me. Slightly inconvenient. Maybe they're trying to sell more docks...

Change USB "Charge Only" to USB "HTC Sync"
I have a super simple solution to try that worked for me.
When getting the HTC Sync "no device connected" error message, you must change the phone's USB setting from "charge only" to "HTC Sync", if it's not already done.
I noticed that my "notifications panel" at the top of the screen said "Charge Only" next to a USB symbol.
To make this change on the T-Mobile MyTouch 3g Slide, I opened the notifications panel (with your finger, pull down the bar at the top of the screen). Then, I clicked on USB "Charge only" bullet and changed it to "HTC Sync". Voila, the next time I plugged in my phone, HTC Sync recognized it, the phone app of HTC Sync found the HTC Sync on my computer, and gave me options for syncing.
I didn't need to uninstall or reinstall HTC Sync, move drivers, use msconfig to prevent programs from starting up, etc.

new2android1 said:
I have a super simple solution to try that worked for me.
When getting the HTC Sync "no device connected" error message, you must change the phone's USB setting from "charge only" to "HTC Sync", if it's not already done.
I noticed that my "notifications panel" at the top of the screen said "Charge Only" next to a USB symbol.
To make this change on the T-Mobile MyTouch 3g Slide, I opened the notifications panel (with your finger, pull down the bar at the top of the screen). Then, I clicked on USB "Charge only" bullet and changed it to "HTC Sync". Voila, the next time I plugged in my phone, HTC Sync recognized it, the phone app of HTC Sync found the HTC Sync on my computer, and gave me options for syncing.
I didn't need to uninstall or reinstall HTC Sync, move drivers, use msconfig to prevent programs from starting up, etc.
Click to expand...
Click to collapse
Thanks alot!!! This just saved me so much trouble!!!

Sync screen minimized - shows device connected, but can't open Sync screen
thearif said:
When you first connect your phone to the computer, make sure that you enabled "usb debugging". Once this is done, you should not have any more problems.
To activate usb debugging, just go settings -> applications > usb debugging.
Hope this helps.
Sent from my HTC Wildfire using XDA App
Click to expand...
Click to collapse
I have the HTC Merge from U.S. Cellular. I had used HTC Sync without too many problems when I was on XP until the last update. That always connected but would not sync, giving me an error every time [1000 general error]. The fix was to re-install the version before, and don't upgrade even when you get a notice that an upgrade is available.
As soon as I moved to Windows 7, and used the same process, Sync on my PC would flash on, then show disconnected, and then minimize. The icon in the system tray showed a connection, and my phone shows a connection. But there is no way that I have found to get the main window open on the PC, and set the options for what I want to sync!
HTC has been no help at all.
Has anyone found a way to view the Sync software screen on the PC after moving to Windows 7... or 8?
Crossing my fingers - hoping there's a solution!

I had a similar problem, but just had to update htc drivers and reboot then it worked perfecto hope youv'e gotten it sorted out mate.

BatEarsJoe said:
I had a similar problem, but just had to update htc drivers and reboot then it worked perfecto hope youv'e gotten it sorted out mate.
Click to expand...
Click to collapse
Joe,
Do you know which versions of the HTC drivers worked for you? I'm hoping that your solution works for me!!:fingers-crossed:

I think I got them off a thread in the sensation forum, when I'm next at a computer I'll have a look for.them, if not I'll UL them for you

kevin1061 said:
Joe,
Do you know which versions of the HTC drivers worked for you? I'm hoping that your solution works for me!!:fingers-crossed:
Click to expand...
Click to collapse
Try these: http://forum.xda-developers.com/showthread.php?p=37437438
and
http://forum.xda-developers.com/showthread.php?t=2126036
If these don't work then ill go through my history and find the exact ones, let me know if they worked

BatEarsJoe said:
Try these: http://forum.xda-developers.com/showthread.php?p=37437438
and
http://forum.xda-developers.com/showthread.php?t=2126036
If these don't work then ill go through my history and find the exact ones, let me know if they worked
Click to expand...
Click to collapse
Joe,
I gave these a try, and I still have the same issue. HTC Sync loads for a second, then flashes "No device connected" and disappears. The icon in the system tray shows a connection, and I can tell the phone to sync, but after checking my calendar for a test appointment that I changed, nothing changed on the phone. Since HTC Sync won't open, I can't adjust the settings to make sure it is set up correctly.
Very frustrating! Wish they would update their software!

[Q] Connecting to a PC

Hi everybody. I got this new myTouch 4G by T-Mobile, and when I connect it to my PC, nothing happens. I went into "Settings" and then into "Connect to PC" and chose every setting one by one, but nothing. My comp doesn't recognize it. There has to be a pretty easy fix for this, what is it?
P.S. It has a light on it, just as it's charging, and it is charging, but my PC doesn't see it connected.
Thanx for the help!!

ilyabyk83 said:
Hi everybody. I got this new myTouch 4G by T-Mobile, and when I connect it to my PC, nothing happens. I went into "Settings" and then into "Connect to PC" and chose every setting one by one, but nothing. My comp doesn't recognize it. There has to be a pretty easy fix for this, what is it?
P.S. It has a light on it, just as it's charging, and it is charging, but my PC doesn't see it connected.
Thanx for the help!!
Click to expand...
Click to collapse
Download the "USB Tethering Driver" here: http://www.htc.com/us/support/t-mobile-mytouch-4g/downloads/
While it says it's for USB tethering, it's basically just a generic driver to get Windows to recognize your phone. There's also a copy on your SD card.

unremarked said:
Download the "USB Tethering Driver" here: http://www.htc.com/us/support/t-mobile-mytouch-4g/downloads/
While it says it's for USB tethering, it's basically just a generic driver to get Windows to recognize your phone. There's also a copy on your SD card.
Click to expand...
Click to collapse
Thank You. Lets see if this helps

unremarked said:
Download the "USB Tethering Driver" here: http://www.htc.com/us/support/t-mobile-mytouch-4g/downloads/
While it says it's for USB tethering, it's basically just a generic driver to get Windows to recognize your phone. There's also a copy on your SD card.
Click to expand...
Click to collapse
It DIDN'T

ilyabyk83 said:
It DIDN'T
Click to expand...
Click to collapse
Hm, what version of Windows do you have running? Is Autorun(on Windows) turned off? What happens when you pull down the tab on your phone, and hit "Mount SD card for storage" or something similiar?
EDIT: Scratch the Mount SD thing. I forget that mySense doesn't have that option like that.

unremarked said:
Hm, what version of Windows do you have running? Is Autorun(on Windows) turned off? What happens when you pull down the tab on your phone, and hit "Mount SD card for storage" or something similiar?
EDIT: Scratch the Mount SD thing. I forget that mySense doesn't have that option like that.
Click to expand...
Click to collapse
This is Windows Vista, Autorun needs to pop up so I would be able to turn it off, and it never did. And there is nothing to pull down on the device. I know what you are talking about, but I don't see anything appear; only that light comes on orange. My pc doesn't even see it in my Device Manager. But the light does light up on the device just as if I connect it to a charger.

ilyabyk83 said:
This is Windows Vista, Autorun needs to pop up so I would be able to turn it off, and it never did. And there is nothing to pull down on the device. I know what you are talking about, but I don't see anything appear; only that light comes on orange. My pc doesn't even see it in my Device Manager. But the light does light up on the device just as if I connect it to a charger.
Click to expand...
Click to collapse
Wow, if you don't even see it in Device Manager that's beyond strange. o_o On my first phone, I connected it to my computer and it instantly recognized it. On the second device, I had to go to the link I provided to you and then guide Device Manager there for it to work.
I think someone more technical savvy will have to help you, mate. Sorry.

unremarked said:
Wow, if you don't even see it in Device Manager that's beyond strange. o_o On my first phone, I connected it to my computer and it instantly recognized it. On the second device, I had to go to the link I provided to you and then guide Device Manager there for it to work.
I think someone more technical savvy will have to help you, mate. Sorry.
Click to expand...
Click to collapse
Thank You though!!

unremarked said:
Wow, if you don't even see it in Device Manager that's beyond strange. o_o On my first phone, I connected it to my computer and it instantly recognized it. On the second device, I had to go to the link I provided to you and then guide Device Manager there for it to work.
I think someone more technical savvy will have to help you, mate. Sorry.
Click to expand...
Click to collapse
My PC is supposed to make a sound when there is something being connected to it, but nothing. I went thru all 3 settings in "Connect to PC"; I restarted my device after each, but nothing. My Device Manger doesn't refresh when I connect/disconnect the device. What could this be? Anybody has any ideas?? Thanx for your help!!

Out of continuing pondering on your issue, what happens if you connect your phone to a different USB port? Still nothing? Does anything at all show up as "?" or unknown on Device Manager. It might be listed as a "mass storage device" and you'll need to direct it manually to the driver location.
Racking my brain for ya!

unremarked said:
Out of continuing pondering on your issue, what happens if you connect your phone to a different USB port? Still nothing? Does anything at all show up as "?" or unknown on Device Manager. It might be listed as a "mass storage device" and you'll need to direct it manually to the driver location.
Racking my brain for ya!
Click to expand...
Click to collapse
Tried all eight ports I have, all nothing. I usually have a "Ding" sound when I connect any USB devices. Nothing here

ilyabyk83 said:
Tried all eight ports I have, all nothing. I usually have a "Ding" sound when I connect any USB devices. Nothing here
Click to expand...
Click to collapse
What connection mode does your phone default to? Check under Settings -> PC Connection (IIRC, phone not in hand ATM) and make sure it's not disabled. I think there is USB Storage Device, Charge Only, or Disabled. It will set the default of how the phone acts when plugged in to a PC.

You will need to test it on another pc or with another cable if possible. That would be the best way to find out what is causing the problem.
Sent from my HTC Glacier using XDA App

Weird... when I connect my phone it automatically mounts.... running on vista as well.

Jeffmeister said:
Weird... when I connect my phone it automatically mounts.... running on vista as well.
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Click to collapse
I should hear a ding sound when I connect it. And yes, I did try other ports, computers, cables, I just don't know what is up here. There are other issues here, but I want to resolve this first.
Sent from my HTC Glacier using XDA App

stoneyjonez said:
You will need to test it on another pc or with another cable if possible. That would be the best way to find out what is causing the problem.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
I had tried that. On my HTC I went in to the connection settings, and I tried every single one there. "Charge Only", "Disk Drive", "USB Tethering". The best I get, is when I select "Disk Drive" I have my MicroSD card to show up as "Removable Disk" in my Windows Explorer. HMMMMMMMMMMM.........

ilyabyk83 said:
I had tried that. On my HTC I went in to the connection settings, and I tried every single one there. "Charge Only", "Disk Drive", "USB Tethering". The best I get, is when I select "Disk Drive" I have my MicroSD card to show up as "Removable Disk" in my Windows Explorer. HMMMMMMMMMMM.........
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Click to collapse
That's what should happen...So what's the problem then?

Genocaust said:
That's what should happen...So what's the problem then?
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Click to collapse
Hi. I need to place a file on to a ROOT of my device, install and run it, NOT on a storage card. How do I get the phone's memory itself show up on my Windows Explorer not my storage card?? I want to perform unlocking steps that are given on this forum. Thank You

[Q] Media Transfer Mode

Sorry if this is been answered before or is a dump question.
Anyone tried this? Can help me a step by step instruction? I've no luck with this at all though I tried it like 30 over times!!

1. Install pc companion on your pc.
2. on the top left hand corner, select how to connect over wifi and follow instructions.
3.under usb connection mode, select media transfer mode.
4. phone and laptop will be paired under the same wifi network.
5. on your phone, under sony ericsson, connectivity, you will see your hostname of your laptop under the 'trusted devices for wireless media transfer'. select it and click connect.
6. once connected, go to pc companion and you will be able to transfer media or files using the mediago or file explorer features without usb cables.
hope its help...........

superlimau said:
1. Install pc companion on your pc.
2. on the top left hand corner, select how to connect over wifi and follow instructions.
3.under usb connection mode, select media transfer mode.
4. phone and laptop will be paired under the same wifi network.
5. on your phone, under sony ericsson, connectivity, you will see your hostname of your laptop under the 'trusted devices for wireless media transfer'. select it and click connect.
6. once connected, go to pc companion and you will be able to transfer media or files using the mediago or file explorer features without usb cables.
hope its help...........
Click to expand...
Click to collapse
Thanks for the quick reply.
I tried that and I managed to see my laptop hostname under the relevant place only once and when I click connect nothing happens. I tried to delete that and repair and now I cannot pair at all
Any solution? Is it really working for you?

superlimau said:
1. Install pc companion on your pc.
2. on the top left hand corner, select how to connect over wifi and follow instructions.
3.under usb connection mode, select media transfer mode.
4. phone and laptop will be paired under the same wifi network.
5. on your phone, under sony ericsson, connectivity, you will see your hostname of your laptop under the 'trusted devices for wireless media transfer'. select it and click connect.
6. once connected, go to pc companion and you will be able to transfer media or files using the mediago or file explorer features without usb cables.
hope its help...........
Click to expand...
Click to collapse
I have been trying to get that WIFI work but its dimmed.
I am on desktop but connected though WIFI, is there any hints for that?

Nimche, what OS are you running? My wifi was greyed out on my WinXP box but was fine on my Win 7 box. According to a pop up message when I tried on the WinXP box, MTM is only supported on Vista and up.
prathaban, I had the same problem. Try this. It worked for me ....although I'm having problems again and I haven't had time to trouble shoot.
On your phone "Forget" and trusted devices. Set your phone to MTM mode and plug in the phone to your computer via USB. Choose "Configure Device for Network Access". Follow the wizard. Keep the screen on your phone awake because you're going to be asked to pair your phone with your computer. When prompted pick "Pair". When you get the successfully configured screen on your computer close the wizard and unplug your phone. You should now see your computer name on your phone under the "Trusted Devices" screen. Click on it and select "Connect". In less than a minute your phone and computer should connect and appear in "My Computer" if you're using a PC. Once I get more time I'll try to mess around with it some more.

AdamUpNorth said:
Nimche, what OS are you running? My wifi was greyed out on my WinXP box but was fine on my Win 7 box. According to a pop up message when I tried on the WinXP box, MTM is only supported on Vista and up.
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Click to collapse
I am @ Win 7 X64 Ultimate. I uninstalled and re-installed and didn't work. I thought this is a nice feature to have to not working and there is nothing online that I could find about it...

I'm using Win7 64 too. Hmm...you know what. Try the method I mentioned above. I think it ignores PC Companion and just uses the Windows 7 MTM support. See if that works.
-Sent from my awesome Arc (LT15a)

AdamUpNorth said:
I'm using Win7 64 too. Hmm...you know what. Try the method I mentioned above. I think it ignores PC Companion and just uses the Windows 7 MTM support. See if that works.
-Sent from my awesome Arc (LT15a)
Click to expand...
Click to collapse
Thanks but your instruction is not followable. What do you mean on your phone "forget?"
Could you put it step by step? That would be nice.
Thanks

prathaban said:
Thanks for the quick reply.
I tried that and I managed to see my laptop hostname under the relevant place only once and when I click connect nothing happens. I tried to delete that and repair and now I cannot pair at all
Any solution? Is it really working for you?
Click to expand...
Click to collapse
Definitely work well. When you click connect, both devices must not be in sleep mode and connected to wifi. Take approx 2-3 mins to connect though.....
Sent from my SE Arc

Actually problem is that my PC can't find the MTB driver. I have uninstalled all USB and restart and tried again with no luck. SE doesn't provide the files anymore on their support section?

Ok, this is annoying. I had this working. And now for the life of me I can't getting going. I'm having the driver issue too.

After spending hours with this, I couldn't solve it and gave-up.

Wow! I thought I'm the only one who is stuck with the issue, but seems like more and more people are having the issue?
Interesting! Hopefully someone can show some light on this!!

Yes, same problem. arc connected and driver was installed...after al long time, driver error!

same thing here...after installing the phone the driver was unsuccessfully updated so cannot connect...hopefully this will be fixed soon...hate it when things that are advertised do not work properly...

Do we have to look for he MTP driver? I was reading SE Support forum and then they support dude was asking a user if he or she has altered the FW, like rooting or unlocking bootloader? I did a clean install without root and it wasn't fixed...''
Even if you have done any of the above, you should still be able to use your phone with no problem. This seems to be a basic function of a phone why would it be taken away from you?