I already have my samsung usb and android modem drivers installed. but everytime i plug my phone in with usb debugging on, the "Found New Hardware" window keeps popping up, why?
im not sure, but it could be the problem to why it always says "waiting for device" on superoneclick
My day job is pc tech, I have seen this a few times but going to follow the steps, first give me some info
Which version of windows?
32 or 64 bit?
How proficient are you at driver maint. *add and removeal ov drivers*
When did this start?
windows xp - 32 bit - and im pretty proficient at maintenance. i think its always been like this.
Ok, Do you always use the same USB port? and have you tried a different cable? and have you tried it on other computers? if so did it do the same thing there?
First we got to get rid of the drivers on the pc.
http://download.cnet.com/DriverMax/3000-18513_4-10572602.html
This is a free program that has a few nice features but most important is that it can tell you the name of the files that are used as drivers. After you install and register (its free, they just want to know who you are.. name, email, that kind of stuff) there will be an entry on the right side called "Installed Drivers Report". Make sure you phone is connected before you click this as it scans active drivers. it will generate a report you can scroll through and find any samsung driver entrys. Write down those file names, we will need them in a moment.
Go to device manager and remove the device there. Windows XP was kinda lame about device removal it did not actually remove the device just broke the connection. Vista and 7 give you the option to actually delete the files which make this easier. Since your on XP after the devices have all been removed UNPLUG your phone from the PC then start a search for those files in the Windows directory. Delete (or move) those files and the rerun the driver install program from here
http://forum.xda-developers.com/showthread.php?t=728929
After that it may setup and find new hardware a few times. Mine did it 3 since there are multiple different methods it can connect with and each uses differnet hardware. Also each time you use a differnt USB port it sees it as new device in a new location so it also goes through new hardware setup again.
Report back and let me know if this helped any.
okay thanks for the quick response. i will try it when I have time and ill get back to you. first, imma try it on a different computer.
also, when its plugged in and i open device manager, theres 3 yellow exclamation marks, one on the android modem, device, and in the "OTHER devices" section, the USB controllers. if that means anything.
just turn off usb debugging... and it will stop. turn it back on if you need to use it for something.
Related
Hello
I have a stock Vodaphone Magic and I'm looking to root it, but to do this I need to get adb to see it, which I'm having problems with.
When I plugged it in first to charge it used window's default drivers for the SD card etc. Trying to update the drivers with the ones included in the SDK dosn't seem to work as Windows says that they're less recent.
Also, I can't see any sort of "ADB" section in the device manager, even with USB debugging turned on in the phone.
Any help? I'd really like to root my phone so I can use WPA Enterprise!
Edit: Already read the wiki page, no help.
I remember having this problem when I first set up the Android SDK.
However in my device manager I did have a device, it wasn't called Android or Magic or anything similar. From what I remember it was a bunch of random letters and numbers.
From there I right clicked it, went to Properties, Update Driver and then pointed it to the directory with the drivers.
Thats how I did it in Windows 7, if that doesn't work for you then I'm not sure sorry.
Hi,
I recently had the same problem as you. The first time you plug in your phone sometimes Windows will assign USB drivers to the device instead of the ADB interface. To correct this, I uninstalled the drivers and pointed the computer to the ADB files as the new drivers. After those install it should be labelled correctly and work.
I have had the easiest run so far in getting my HD2 to work with WP7, installling DFT's ROM and getting an activation code was a breeze. All is good except for one issue. When I connect by USB to my PC, the PC shows a window saying that it is seeking and then installing Device Driver Software. It does this every time I connect and then concludes by saying that my unidentified device is now ready for use. Zune then tells me that it can't make a connection between my HD2 and the internet but it can still sync files etc. I have installed Windows Device Manager (with .NET4 and developer tools etc.) and it too can't connect with my HD2. I've pursued the references in various threads to firewall issues and so on but I'm none the wiser.
Can anyone advise me what I should look at or what to try?
Other than this, I just want to say a huge THANKYOU to all at XDA and the extended community of interested/interesting folks who make it such a fantastic resource for everyone - BRAVO!
im having this EXACT same problem! anyone got any answers?
Zune
Guys,
Did you install Zune Desktop Software?
Once you have installed Zune, it should pick up your device.
Let me know if that does not work
I've tried everything except doing a hard-reset. And, yes, of course I installed Zune on PC
i assume you mean Windows mobile device center?
you dont need it
it should connect and be done, the fact that it isnt remember the correct driver suggests something on the driver side is buggered.
With the phone connected go in to the computers device manager, and right click on anything to do with the phone, including and unknown devices, right click and uninstall them all, before it installes them all again, disconnect the phone
look for a tool on google called USBDVIEW
make sure you get the correct version 32bit / 64bit
You will also need the USB IDs if you want to see who makes each device
put it on your PC and run it in admin mode
Locate anything todo with the phone and right click and remove them all
Remove Zune
Remove Windows mobile Device center
restart your PC
install zune first
Then plug in your phone into a different USB port and not in to a HUB
See how you get on with that
Second thoughts, ive attached the 32 and 64 bit versions, both already have the USB device IDs file with them, just copy the zip file to your PC, extract, and run as admin, all credit goes to the owner of this, i found them at http://www.nirsoft.net/utils/usb_devices_view.html
sorry double post
Didn't work. =/
UPDATE: It did work
Zune cannot connect to an HD2 running Windows Phone 7 unless the time and date match on the phone and the computer. Make sure that your date and time are set up correctly on the phone, and do match the time and date with your computer. It is a long shot, but it worked for me before.
For the driver problem, dazza9075 gave the best advice.
Hmmm, so much for that fun. I was running WP 7004 when the computer first couldn't find the phone, after doing what dazza said the driver problem got fixed, and Zune found the phone. I updated from 7004 to 7008, how ever the phone kinda crashed at step 8 (restarting your phone) so i restarted it manually, the update is working fine except now Zune can't find my phone again. Not even after doing Dazzas method again.
I will try to change the time zones maybe that will do the trick.
Anyone else having problems getting their Windows 7 PC to pick up there SIII
When I connect my Phone I get the following message.
***********
Hardware device missing
Windows cannot identify the device SAMSUNG USB
***********
Or something like that.
Anyway, it picked it up once (yesterday) and nothing since then. Its really annoying as it won't connect to Kies.
jetpack101 said:
Anyone else having problems getting their Windows 7 PC to pick up there SIII
When I connect my Phone I get the following message.
***********
Hardware device missing
Windows cannot identify the device SAMSUNG USB
***********
Or something like that.
Anyway, it picked it up once (yesterday) and nothing since then. Its really annoying as it won't connect to Kies.
Click to expand...
Click to collapse
There are two possible issue at play here, one your pc drivers are incorrect or two the phone has an issue (1 is much more likely).
1) Uninstall Kies, reboot the pc, reinstall kies and disconnect from the internet then plug your phone in.
see if that works, if not you may need to manually point to the correct drivers
2) Odin flash your existing rom back using the "update bootloader" issue, this will repair any slight niggles on the phone side.
Tried option 1 and still nothing, Kies keeps crashing and the phone will still not connect.
How do I manualy select the right driver???
I don't really want to try option 2. I only have the phone 2 weeks and I'm very happy with it as it is. I don't want to go modding it like my last phone.
I have this issue too.
You are not alone...Lot of users have this issue!
I cant really find what cause it, but you can read some threads here:
http://forum.xda-developers.com/showthread.php?t=1828016
http://forum.xda-developers.com/showthread.php?t=1844400
There are more you can find if google the problem...
I always for now unistall/install drivers again.But after 2-3 times of properly connections the issue is back.
jetpack101 said:
Tried option 1 and still nothing, Kies keeps crashing and the phone will still not connect.
How do I manualy select the right driver???
I don't really want to try option 2. I only have the phone 2 weeks and I'm very happy with it as it is. I don't want to go modding it like my last phone.
Click to expand...
Click to collapse
Option 2 is not strictly speaking modding, all you will be doing is flashing the stock rom (the rom you already have on your phone) back over itself, you will not be rooting or customising everything, the rom will still be "official" and not "modified".
As for the drivers, I assume your using windows? if so:
Press Start
Right click on "computer"
Manage devices
find the item that has the "!" error sign and right click update driver
point it to the kies installation folder.
hope for the best.
Lennyuk said:
As for the drivers, I assume your using windows? if so:
Press Start
Right click on "computer"
Manage devices
find the item that has the "!" error sign and right click update driver
point it to the kies installation folder.
hope for the best.
Click to expand...
Click to collapse
Done the above and it tell's me that I'm using the most up to date drivers.
ok new idea (but will only be a temp fix)
When you plug the phone in it should have a notification saying connected to media device.
Click that, change from MTP to PTP and back again. and see if that helps.
Just found this worked for me.
******* Posted by Ditto
Yeah that whole "Hardware ID missing" was an irritating situation. This is what I recommend as far as making it work.
1. Plug in.
2. When you get the error message, I think its because of a conflict with the ADB interface. Go to Settings, Developer Options, and check off USB Debugging.
3. Plug in once again and it should work. If not, try toggling between Camera and MTP.
*******
All i want to do is see my phone in MyComputer then I can access the files no problem.
Back on Media device (mtp) and it looked like it installed drivers and then the folder Computer/GT-I9300 opened so happy days.
I recieved my N4 yesterday.
When I try to connect it to my notebook (running Windows 7 Professional), the installation of the MTP driver fails. The error message says something like "driver could not be found". ADB however works without problems. (I allready debugged some apps on the phone.)
I tried installing the drivers from the toolkit, but it didn't work.
On my brothers netbook the MTP drivers were installed successfully. But I can't get it working on my notebook.
Can anyone help me?
mseebass said:
I recieved my N4 yesterday.
When I try to connect it to my notebook (running Windows 7 Professional), the installation of the MTP driver fails. The error message says something like "driver could not be found". ADB however works without problems. (I allready debugged some apps on the phone.)
I tried installing the drivers from the toolkit, but it didn't work.
On my brothers netbook the MTP drivers were installed successfully. But I can't get it working on my notebook.
Can anyone help me?
Click to expand...
Click to collapse
I was just having this problem but I fixed mine by changing the USB port. Not sure if itll help but worth a try.
bigcrav said:
I was just having this problem but I fixed mine by changing the USB port. Not sure if itll help but worth a try.
Click to expand...
Click to collapse
Thanks for your help. I allready tried an other usb port. It did'nt work.
I wanted to avoid it but I reinstalled windows. Now it works. Thanks again.
Hmm, messed with this problem for ages yesterday, mtp installed fine in normal mode but refused when in 'usb debugging' mode
simple fix, find your wpdmtp.inf file in windows/inf
edit it like shown, look for the [Generic.NTx86] and [Generic.NTamd64] entries near the top of the file........
[Generic.NTx86]
%GenericMTP.DeviceDesc%=MTP, USB\MS_COMP_MTP
%GenericMTP.DeviceDesc%=MTP, USB\VID_18D1&PID_4EE2&MI_00
[Generic.NTamd64]
%GenericMTP.DeviceDesc%=MTP, USB\MS_COMP_MTP
%GenericMTP.DeviceDesc%=MTP, USB\VID_18D1&PID_4EE2&MI_00
...then update the driver in device manager, use automatic search
just make sure the 'VID_18D1&PID_4EE2&MI_00' matches your device id, check in device manager.. but i'm guessing all nexus 4 are the same.. usb debugging mode
I did a clean install of windows and that solved the issue for me. Thanksfor your help anyway.
I usually see what drivers do install, like adb or whatever, and then remove/uninstall them AND delete them
Then installed this pack
http://forum.xda-developers.com/showthread.php?t=1998650
then connect to a different USB port and try again with the new drivers
Also, some USB hubs can be under-powered and cause problems.
meangreenie said:
just make sure the 'VID_18D1&PID_4EE2&MI_00' matches your device id, check in device manager.. but i'm guessing all nexus 4 are the same.. usb debugging mode
Click to expand...
Click to collapse
Just FYI, just got a Nexus 4 from T-Mobile yesterday and the device ID is slightly different:
VID_18D1&PID_4EE2&MI_01
01 at the end instead of 00
---------- Post added at 09:11 AM ---------- Previous post was at 08:53 AM ----------
Fitchman said:
I usually see what drivers do install, like adb or whatever, and then remove/uninstall them AND delete them
Then installed this pack
http://forum.xda-developers.com/showthread.php?t=1998650
then connect to a different USB port and try again with the new drivers
Also, some USB hubs can be under-powered and cause problems.
Click to expand...
Click to collapse
How/where do you install those files/drivers? There are no instructions.
lannister80 said:
How/where do you install those files/drivers? There are no instructions.
Click to expand...
Click to collapse
When Windows asks where the drivers are you point to the folder with the ones you want to use...
EddyOS said:
When Windows asks where the drivers are you point to the folder with the ones you want to use...
Click to expand...
Click to collapse
It doesn't ask. I plug in the phone, and Windows says it can't install the MTP driver.
If I go into Device Manager and find the phone (with the yellow triangle and !) and select Update Driver Software, then navigate to the i386 folder from the Universal Naked Driver (on an i5 system), it tells me that "The best driver for your device is already installed" or something similar.
Of course, if I uninstall the device from device manager (and presumably the bad MTP driver as well), it disappears, so I have nothing to point to to install the drivers.
Earlier today I reinstalled the drivers for my N4 on my work PC (Vista Business) and I had to reboot before it recognised the N4 as an MTP Device - prior to that it only saw it as an 'MTP Device'. Now it sees at 'Nexus 4'
I have a similar problem I have a kindle fire
I have install the ADB driver but am having extreme difficulties getting the MTP drivers to work
I have tried everything (every solution on Google)
and nothing works
I've tried the "Media Transfer Protocol Porting Kit"
I tried to get Microsoft help they gave me the run around and confused me even more
here is the conversation
Microsoft: "Thank you for that information
Nathaniel I was checking your product key and it is blocked that is why you can not connect these devices to your computer, you may be a victim of counterfeit software so in this case since it is an OEM computer which means that the manufacture of the computer installed Windows 7 on your computer I recommend you to contact the manufacture of your computer to see if they have an option in order to resolve this issue you are having."
me: when i contact them what do I ask for?
Microsoft: You need to ask for a new product key
me: I am confused what does this mean? that the manufacturer put windows 7 OS on here illegally? but all PC's come with windows OS so every PC in the world is suspect to counterfeiting
them: No, this could be because someone still some information of your computer and use the product key to try to activate Windows until the product key got blocked
No, the name is not involved in this case it is jut the product key
what do I do?
is there an alternative to MTP drivers?
Solved
Hi, i had the same problem described in previous posts and I managed to solve thanks to what is written by meangreenie.
In practice, in the windows\inf of my Windows 7 the file wpdmtp.inf was no longer present but there is only the "compiled" version (wpdmtp.pnf).
I retrieved the file from an earlier version founded in he folder Winsys and so the LG driver are installed without further problems.
Jon McDougal said...
You might be using the wrong driver (Android ADB) instead of the MTP driver. This happened to me the other day!
If you're in Debug Mode, you've already done the first step I was going to suggest.
Here's the second step that worked for me: Open Device Manager -> Click Android Device (top of my list) which exposes "Android Composite ADB Interface" -> Right click that device -> Update Driver Software -> Browse My computer for driver software -> Let me pick from a list of device drivers on my computer -> then choose "MTP USB Device" -> Next
Mine installed the MTP driver and then the N4 opened normally.
Click to expand...
Click to collapse
That works for me with USB Debug ticked and in MTP Mode but not in PTP Mode (on CM10.2-nightly-20130817). I absolutely can't see my pics in no way... (I suppose this is a bug from Google to be fixed in further updates). ADB and FB are correctly working as tested with NexusRootToolkit 1.7.1 Drivers Test.
May it help to delete original DCIM folder and start from a new one??
edit: Shame on me... I forgot that I've formatted my SDcard, so I've no picture in DCIM folder.... Sorry! So I can say that McDougal trick totally worked for me!
try to check the device manager to check the missing drivers with ! mark
Maybe I'm not completely getting the problem, but just doing this worked fine for me:
danielms22 said:
Enable USB debbuging in your phone. Go to Settings -> about phone -> tap about 10 times on build number item until USB debbuging is unlocked.
Also, on your computer go to the device manager, look for your phone, if you find it, right click on it, then update Driver Software, browse computer, Let me pick from a list of device drivers on my computer, USB composite device
That should do it.
Click to expand...
Click to collapse
No need for additional driver download or anything...
Finally a working solution
Finally I found a solution.
Visit answers.microsoft.com/en-us/windows/forum/windows_xp-hardware/mtp-usb-device-drivers-will-not-install-correctly/0ee71b7c-4ae7-403f-abbb-63c7ed9a79f9?rtAction=1387606800207 and search for the "Bret B"'s answer which has also been marked as the most helpful answer. It works perfectly. He simply says..
Go to the Registry Editor (Start –> Run –>type in, “regedit” (without the quotes) then click OK.
Search the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\
Go upto Edit>Find, type in or copy/paste Portable Devices
In the right hand pane you will see the (Default) value “Portable Devices” on the string
Once found, you see a string value called UpperFilters –> delete it!
Reconnect the device. Finished!
so I got the latest Universal Naked Drivers 0.73 zip file, extraced it to its own folder on my desktop, and then I opened device manager, went to Other Devices>Nexus 4, right clicked, uninstalled, restarted my laptop and nexus 4, and then opened device manager again, and this time clicked on Update Drivers for nexus 4, and when I select browse files on my computer, then I click that folder, which has two sub folders in it, one for AMD64 and then i386, and there is also some other files in the main folder, outside the subfolders, called androidwinusba64 and androidwinusb86, as well as two more called android_apxusb and android_winusb.
But When i click on the main folder so it searched through that and the two subfolders, it keeps saying it's not finding any drivers for my device, and i've tried clicking on each of the sub folders, and neither of those make it work either. I've done what every guide has shown me, which I've installed drives hundreds of times in my 27years of life, and I have never had a problem before. Especially not with Android devices. I can't get my brand new 16gb nexus 4 that i just got yesterday (got it while I wait for Tmobile to get the Nex5 in stock, and then I am switching them out) to show up under my computer as a media device so I can actually drop files onto it. I dont get what the issue is here. I know that the 4.3 update (which I updated to last night when i first powered on my phone and activated it) cause some driver issues from what i've read, but supposedly they have been fixed or whatever, and this Naked Driver is supposed to help as well. But getting them installed first would work better lol. everytime I plug the phone in, it tries to install the drivers itself, but it keeps failing for some reason. Any thoughts on how to proceed ?
It's ADB driver, you need to enable USB Debugging. If you are using Windows 8, reboot it into advance mode and disable driver signature checking.
eksasol said:
It's ADB driver, you need to enable USB Debugging. If you are using Windows 8, reboot it into advance mode and disable driver signature checking.
Click to expand...
Click to collapse
i already know all that lol I've been modding for quite a few years, so I know all about USB debugging, thanks tho. That's definitely not the problem. I can get the phone to work with ADB no problem, but I can't get it to show up as a media device like its supposed to when i have that selected in the USB mode options.
Oh, and I am sorry, I shoulda clarified, I am on Win 7. I already read about the Windows 8 thing tho. Which I got a copy of Win8, so I do plan on upgrading soon, check it out see what its like. But I just gto a new copy of Ubuntu, so I've been playing around with that a lot lately.
Anyone ? I have tried so many different things and Just can't get it to work, bout to chuck my laptop out the window lol
I can't speak for the naked drivers as I have never used them, but the ones that come with the SDK work fine with Win 7 on Android 4.3 (Copy and pasting files with Windows Explorer, adb, fastboot, etc.).
Did you resolve your issue? If not you should try to run "Usb Tree View" and make sure your phone internal USB switch is set to PDA and not MODEM or BOTH etc. I don't know how that works for the Nex4 but its a thing to look at.