Problem conecting to PC - Galaxy S III General

Anyone else having problems getting their Windows 7 PC to pick up there SIII
When I connect my Phone I get the following message.
***********
Hardware device missing
Windows cannot identify the device SAMSUNG USB
***********
Or something like that.
Anyway, it picked it up once (yesterday) and nothing since then. Its really annoying as it won't connect to Kies.

jetpack101 said:
Anyone else having problems getting their Windows 7 PC to pick up there SIII
When I connect my Phone I get the following message.
***********
Hardware device missing
Windows cannot identify the device SAMSUNG USB
***********
Or something like that.
Anyway, it picked it up once (yesterday) and nothing since then. Its really annoying as it won't connect to Kies.
Click to expand...
Click to collapse
There are two possible issue at play here, one your pc drivers are incorrect or two the phone has an issue (1 is much more likely).
1) Uninstall Kies, reboot the pc, reinstall kies and disconnect from the internet then plug your phone in.
see if that works, if not you may need to manually point to the correct drivers
2) Odin flash your existing rom back using the "update bootloader" issue, this will repair any slight niggles on the phone side.

Tried option 1 and still nothing, Kies keeps crashing and the phone will still not connect.
How do I manualy select the right driver???
I don't really want to try option 2. I only have the phone 2 weeks and I'm very happy with it as it is. I don't want to go modding it like my last phone.

I have this issue too.
You are not alone...Lot of users have this issue!
I cant really find what cause it, but you can read some threads here:
http://forum.xda-developers.com/showthread.php?t=1828016
http://forum.xda-developers.com/showthread.php?t=1844400
There are more you can find if google the problem...
I always for now unistall/install drivers again.But after 2-3 times of properly connections the issue is back.

jetpack101 said:
Tried option 1 and still nothing, Kies keeps crashing and the phone will still not connect.
How do I manualy select the right driver???
I don't really want to try option 2. I only have the phone 2 weeks and I'm very happy with it as it is. I don't want to go modding it like my last phone.
Click to expand...
Click to collapse
Option 2 is not strictly speaking modding, all you will be doing is flashing the stock rom (the rom you already have on your phone) back over itself, you will not be rooting or customising everything, the rom will still be "official" and not "modified".
As for the drivers, I assume your using windows? if so:
Press Start
Right click on "computer"
Manage devices
find the item that has the "!" error sign and right click update driver
point it to the kies installation folder.
hope for the best.

Lennyuk said:
As for the drivers, I assume your using windows? if so:
Press Start
Right click on "computer"
Manage devices
find the item that has the "!" error sign and right click update driver
point it to the kies installation folder.
hope for the best.
Click to expand...
Click to collapse
Done the above and it tell's me that I'm using the most up to date drivers.

ok new idea (but will only be a temp fix)
When you plug the phone in it should have a notification saying connected to media device.
Click that, change from MTP to PTP and back again. and see if that helps.

Just found this worked for me.
******* Posted by Ditto
Yeah that whole "Hardware ID missing" was an irritating situation. This is what I recommend as far as making it work.
1. Plug in.
2. When you get the error message, I think its because of a conflict with the ADB interface. Go to Settings, Developer Options, and check off USB Debugging.
3. Plug in once again and it should work. If not, try toggling between Camera and MTP.
*******
All i want to do is see my phone in MyComputer then I can access the files no problem.

Back on Media device (mtp) and it looked like it installed drivers and then the folder Computer/GT-I9300 opened so happy days.

Related

found new hardware

I already have my samsung usb and android modem drivers installed. but everytime i plug my phone in with usb debugging on, the "Found New Hardware" window keeps popping up, why?
im not sure, but it could be the problem to why it always says "waiting for device" on superoneclick
My day job is pc tech, I have seen this a few times but going to follow the steps, first give me some info
Which version of windows?
32 or 64 bit?
How proficient are you at driver maint. *add and removeal ov drivers*
When did this start?
windows xp - 32 bit - and im pretty proficient at maintenance. i think its always been like this.
Ok, Do you always use the same USB port? and have you tried a different cable? and have you tried it on other computers? if so did it do the same thing there?
First we got to get rid of the drivers on the pc.
http://download.cnet.com/DriverMax/3000-18513_4-10572602.html
This is a free program that has a few nice features but most important is that it can tell you the name of the files that are used as drivers. After you install and register (its free, they just want to know who you are.. name, email, that kind of stuff) there will be an entry on the right side called "Installed Drivers Report". Make sure you phone is connected before you click this as it scans active drivers. it will generate a report you can scroll through and find any samsung driver entrys. Write down those file names, we will need them in a moment.
Go to device manager and remove the device there. Windows XP was kinda lame about device removal it did not actually remove the device just broke the connection. Vista and 7 give you the option to actually delete the files which make this easier. Since your on XP after the devices have all been removed UNPLUG your phone from the PC then start a search for those files in the Windows directory. Delete (or move) those files and the rerun the driver install program from here
http://forum.xda-developers.com/showthread.php?t=728929
After that it may setup and find new hardware a few times. Mine did it 3 since there are multiple different methods it can connect with and each uses differnet hardware. Also each time you use a differnt USB port it sees it as new device in a new location so it also goes through new hardware setup again.
Report back and let me know if this helped any.
okay thanks for the quick response. i will try it when I have time and ill get back to you. first, imma try it on a different computer.
also, when its plugged in and i open device manager, theres 3 yellow exclamation marks, one on the android modem, device, and in the "OTHER devices" section, the USB controllers. if that means anything.
just turn off usb debugging... and it will stop. turn it back on if you need to use it for something.

[Q] Windows messing around with USB connection

Ran into a rather bad problem today after flashing to Kyrillos 3.0 Final and trying to root my phone.
Windows just won't connect my phone. If I uninstall the drivers, it works for the first time after I restart the computer and Windows installs them, but after that they just stop working.
There's also an "unknown device" in the device manager list, below the "Android USB composite device" that fails to install its drivers.
I've tried everything Google threw at me, but I can't find a fix for this.
Edit:
It appears I have a found a fix:
I reinstalled all of the phone drivers and now I can connect my phone if I switch USB ports every time I connect it. Luckily, I have two ports in front so I can easily switch between them.
Have you already tried *#7284* in dial?
(both pda)
Humpie said:
Have you already tried *#7284* in dial?
(both pda)
Click to expand...
Click to collapse
No I have not, I'm not gonna do it before I know what it does.
Edit:
Searched for it and found it. The last * is actually a #.
Thank you so much! It fixed everything, I couldn't get my phone to connect at all after rooting and partitioning!

[Q] Help needed!

Ok so here's the thing. This morning when I woke up I dropped my phone on the floor and the battery flew out.Initially I thought it was nothing but later it started rebooting without any good reason. I tried restarting, it would stay on for a bit then it would go down again. I am(was) running CyanogenMod 7 on a Samsung Galaxy SI. I want to reflash it with Odin as it won't start anymore.At first it would just boot loop but now it won't even get past the first logo. The tricky part is that my PC won't recognize it , all I get is Unknown Device code 43 yada yada BS! I tried alot of drivers, I tried the have disk method with the usb driver from SDK Tools , nothing worked ! Please, give me some suggestions about what I should try more because honestly this is beyond my expertise in this domain.
androis said:
The tricky part is that my PC won't recognize it , all I get is Unknown Device code 43 yada yada BS!
Click to expand...
Click to collapse
unknown USB solutions http://forum.xda-developers.com/showpost.php?p=27205737&postcount=4571
Tried those options, still Unknown Device. More suggestions ?
androis said:
Tried those options, still Unknown Device. More suggestions ?
Click to expand...
Click to collapse
code 43, has more to do with Hardware, its about your cable and PC ...so check cable, try switch to another USB port
Microsoft engineers answer
I suggest that you connect the Controller to a different USB port and check if you have the same issue.
If this does not work, you can try to uninstall and reinstall the USB controller.
To remove and reinstall all USB controllers, follow these steps:
1. Click Start, type Device manager and open device manager.
2. Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.
3. Restart the computer, and then reinstall the USB controllers.
Disable and enable the USB device:
1. Click on start and type devmgmt.msc.
2. Right click on the caution sign on the USB.
3. Select disable and reboot the computer.
4. Enable the device after reboot.
Also make sure that you download and install the latest version of Software for this. Here is a link you can follow to download the Software:
http://www.microsoft.com/hardware/download/download.aspx?category=Gaming
Thanks,
Irfan H, Microsoft Answers Support Engineer. Visit our Microsoft Answers Feedback Forum and let us know what you think.
Click to expand...
Click to collapse
Nothing worked. I even tried going to another PC but still I get unknown device... Is it still worth the struggle or should I just save up for a new phone ?
androis said:
Nothing worked. I even tried going to another PC but still I get unknown device... Is it still worth the struggle or should I just save up for a new phone ?
Click to expand...
Click to collapse
try and borrow another original samsung USB cable to test first, this is a major culprit, as numerous people including myself have experienced
what happens is one of the pins on the micro usb plug of rolls in and gets broken , also check your USB slot a good cleaning with a brush and alcohol would be good fro the connection ( do it when you have removed battery)
Got another USB cable still nothing... It's very weird, it's like nothing I heard off or read on the forums... Is there any method of connecting to the mobile using SDK manager ? I'm not really familiar to working with the SDK manager.
androis said:
Got another USB cable still nothing... It's very weird, it's like nothing I heard off or read on the forums... Is there any method of connecting to the mobile using SDK manager ? I'm not really familiar to working with the SDK manager.
Click to expand...
Click to collapse
was your cable an original samsung cable, IF not, many common cable do not work, due to pin configurations
For ADB, you still need connection with USB cable
Here's another thing I could try. If I go to Device Manager - Right Click on Unknown Device - Update Driver Software - Browse I can choose from a list of Samsung Drivers... The question is , which one do I have to choose for my Galaxy S ? Maybe it will work like this
androis said:
Here's another thing I could try. If I go to Device Manager - Right Click on Unknown Device - Update Driver Software - Browse I can choose from a list of Samsung Drivers... The question is , which one do I have to choose for my Galaxy S ? Maybe it will work like this
Click to expand...
Click to collapse
that was the solution given in my first post, have you not tried them all yet? samsung drivers were also attached on it and what PC software do you use XP or ?
In that link it requires your phone to be working and able to go in USB mass storage mode or debugging mode ... My phone can only stay in download mode . I use windows 7 x64 version .
androis said:
In that link it requires your phone to be working and able to go in USB mass storage mode or debugging mode ... My phone can only stay in download mode . I use windows 7 x64 version .
Click to expand...
Click to collapse
I think you have misunderstood it, there are many solutions mentioned there in, cause I am the one who wrote it ..your option was to try them all to see which one solved it
for win 7 . download this driver http://www.4shared.com/zip/0LQRmsMm/usb_driver.html and give it a go, if the other failed
Tried everything from your guide...even from the microsoft sites...Still can't get my device to be recognized...If I use the Usb driver you sent it won't let me use them even if I manually choose it for my device. Don't really know what to do more honestly other than throw it away and get another phone
http://cagnazzo.name/drupal/vista_corrupted_driverstore
Try the above, then install the Samsung drivers and then connect your device.
androis said:
Tried everything from your guide...even from the microsoft sites...Still can't get my device to be recognized...If I use the Usb driver you sent it won't let me use them even if I manually choose it for my device. Don't really know what to do more honestly other than throw it away and get another phone
Click to expand...
Click to collapse
problem is, its not the phone but its either, the micro USB slot or cable or your PC, if you have another USB cable and a lap top or a friends PC might be able to resolve your problem

[HELP] USB not working

Hi, I am posting here because I'm having a very annoying issue with my Galaxy S4
When trying to connect it to the PC via USB, nothing happens, it does start charging, but I can't transfer files (or flash through Odin for example)
It did work untill 2 days ago, I rooted it, it kept working, then it suddenly stopped
I have now tried many solutions, wich are:
Hard Reset in both ways
Reinstalling Drivers on PC
Trying different USB ports
Trying different PC's
Trying different cables
Wiping and reinstalling ALL USB Drivers on PC
Formatting my PC (Windows 7 x64)
USB Debugging both activated and deactivated
I have also tried to access *#7284#, but the "Qualcomm USB Setting" option is missing, could that be the issue?
If so, how can I restore it?
(I have tried changing it to Official status while keeping the root to update it to the last version, but it was already at the last version)
My device is currently Rooted
Device info:
Model number: GT-I9505
Android version: 4.2.2
Baseband version: I9505XXUAMDM
Kernel version: 3.4.0-431985
se:[email protected] #1
Build number: JDQ39.I9505XXUAMDE
Status: Custom
Please help me, I'm truly desperate
I think the easiest option is to try another PC just to eliminate the PC. I know you have done the format/reinstall but it's worth eliminating it.
I've had a right headache trying to update the firmware on mine and while my W8 laptop won't do it (Kies won't even show current firmware), my work W7 got a step further but still did not do it. It was only once I got into work did it work.
It could be something as sinister as the Windows firewall blocking it so check this - W7 will automatically enable it ...if you have another one installed on top, it could be that blocking it
xmishix said:
...
Trying different USB ports
Trying different PC's
Trying different cables
...
Click to expand...
Click to collapse
akash_84 said:
I think the easiest option is to try another PC just to eliminate the PC. I know you have done the format/reinstall but it's worth eliminating it.
I've had a right headache trying to update the firmware on mine and while my W8 laptop won't do it (Kies won't even show current firmware), my work W7 got a step further but still did not do it. It was only once I got into work did it work.
It could be something as sinister as the Windows firewall blocking it so check this - W7 will automatically enable it ...if you have another one installed on top, it could be that blocking it
Click to expand...
Click to collapse
I have already tried different PC's, hopped between my (custom) Desktop, and some pre-assembled Laptops, with no results :/
xmishix said:
I have already tried different PC's, hopped between my (custom) Desktop, and some pre-assembled Laptops, with no results :/
Click to expand...
Click to collapse
Dude, this will sound stupid but I am on XP and my S4 connected fine with a friends Windows 7 box but my PC did exactly what you are saying.
I searched and tried installing Kies and USB drivers etc ... but nothing worked.
After hours of searching the internet I found the answer here on XDA (as always)
The answer which worked for me was......
HERE's THE SOLUTION:
1. Go to the Registry Editor (Start --> Run --> "regedit" --> [ENTER])
2. Search the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\
3. If you click one of the few subkeys in class (e.g. {4D36E965-E325-11CE-BFC1-08002BE10318}) you'll find the string value (Standard) on the right side with a value (e.g. DVD/CD-ROM-Drives)
4. You have to find the value "Portable Devices" on the string value (Standard) (In my case {EEC5AD98-8080-425f-922A-DABF3DE3F69A}, but I don't know if they are called always the same.
5. Once found, you see a string value called UpperFilters --> DELETE IT!
6. Finished! Now your Samsung Mobile MTP Device should be recognized and even installed correctly right away. (The name of the device changed to GT-I9100 (Devicemanager) in my case...)
Click to expand...
Click to collapse
Now this worked instantly for me but please check this is the case for your operating system.
Cheers,
GodsGift
GodsGift said:
Dude, this will sound stupid but I am on XP and my S4 connected fine with a friends Windows 7 box but my PC did exactly what you are saying.
I searched and tried installing Kies and USB drivers etc ... but nothing worked.
After hours of searching the internet I found the answer here on XDA (as always)
The answer which worked for me was......
Now this worked instantly for me but please check this is the case for your operating system.
Cheers,
GodsGift
Click to expand...
Click to collapse
Tried this solution, unfortunately it didn't work
xmishix said:
Tried this solution, unfortunately it didn't work
Click to expand...
Click to collapse
Damn. sorry. guess its XP only.
Ok.. Have you got Allow USB debugging set on in Developer options?
Activate Developer options:
Open Settings on your Android phone or tablet.
Scroll down to About and tap it.
Now tap Build number seven times.
After tapping the Build Number 7 times, you will see a message “You are now a developer!” If you have a Galaxy S4 or any other Samsung Galaxy device with Android 4.2, the message reads as follows- “Developer mode has been enabled”.
Return to the main Settings menu and now you’ll be able to see Developer Options.
Click to expand...
Click to collapse
if so ... try this: (posted by rohan999)
So here is the cure. First connect your phone to your pc. Now right click my computer and select manage. Go to device manager and expand the universal serial bus controllers tab. Now you should see something like unknown device with a yellow exclamation mark. Right click it and select uninstall. Now reconnect your phone and try it.
Now again check in device manager after installation. It should look like the one in the attachment.
Click to expand...
Click to collapse
or this
http://www.pcdiy.com/939/how-to-fix-mtp-usb-driver-problem-in-windows-7
GodsGift said:
Damn. sorry. guess its XP only.
Ok.. Have you got Allow USB debugging set on in Developer options?
Activate Developer options:
if so ... try this: (posted by rohan999)
or this
Click to expand...
Click to collapse
Tried the debugging method already, but didn't work
Tried installing MTP too, no results
Also tried the other methods, but I don't have anything in device manager with a yellow triangle to begin with, or anything at all that indicates that the phone has been detected :/
xmishix said:
Tried the debugging method already, but didn't work
Tried installing MTP too, no results
Also tried the other methods, but I don't have anything in device manager with a yellow triangle to begin with, or anything at all that indicates that the phone has been detected :/
Click to expand...
Click to collapse
Bump
see this. it may help
samersh72 said:
see this. it may help
Click to expand...
Click to collapse
Didn't work :/
xmishix said:
Didn't work :/
Click to expand...
Click to collapse
bump
xmishix said:
bump
Click to expand...
Click to collapse
bump

Nexus 4 won't connect to PC.

Hello, i have a very weird problem. My nexus 4 cant connect to pc as mass storage device.. It worked fine like 4 days ago.. I dont know what happened or what else i can try.. Already tried: usb debugging on/off, factory reset, usb settings in storage menu, different usb port, NOTHING HELPED! There are another weird thing that i spoted is that it only charges through usb when i have nothing selected in storage>usb connections menu, as soon as i try to select mtp or camera it stops from charging and nothing happens. Same problem for AC charging it wont charge when theres mtp or camera selected, and only charges as USB... I'm confused.. Are there any ways to get it working again?
I'm having the same problem.. I've just installed Windows 7 64 bit but it sees my Nexus 4 like Unknown Device.. I uninstalling the drivers and re installing them using Nexus Root Toolkit but no result for now..:crying:
Do you have a ROM or anything installed? I know with PA its a problem at the moment at times. A little more info would be nice. I never had a problem with Windows 7. I'm on Windows 8 now and i had an issue at first with it not showing up at times. But it seems to be fine now.
Just go in
Settings,
Dev options (if you not have it go in phone informations and press many times in row the Build Number, this activate Dev options)
and Disable USB Debugging,
then reconnect your phone, and the computer will see it
USB debbuging isnt working. i have no ROMS, stock android 4.3. And yes, now im running WIN 8, previuosly had 7, the problem occured after installing 8 and trying to plug it in. Its not showing in my computer neither in device Manager. I doesnt make any difference with, or without it pluged in, the only difference is that it will start charging, but then again ONLY when i disable everyting in storage>usb connections.
bump
do you have a fast charge app installed? it sounds like it's an issue related to fast charging via USB. if it's enabled you can't access anything on the phone via usb, but i think that requires to at least be rooted.
I'm on last PA 3.99-Rc1 and I just found out that if I go in Setting-Memory the appilcation shutdown .-. Never had this issue before .-.
Matteo Mazzu said:
I'm on last PA 3.99-Rc1 and I just found out that if I go in Setting-Memory the appilcation shutdown .-. Never had this issue before .-.
Click to expand...
Click to collapse
Nothing, just read that it's a issue with PA while using last Franco Kernel nightly XD I'm going back to windows vista 32bit, so I believe the problem connecting my nexus 4 won't be any more an issue (Going back to Vista because for daily use it worked perfectly and every thing worked fine with the drivers, Windows 7 it's better, but too many issues with drivers bla bla bla XD) :laugh:
I have always used the Windows Driver from the Google SDK (Google USB Driver- As of today, Revision 8) for my Windows 7 64 bit computer and have never had a problem. More importantly there is an Update Manager that comes with the SDK, that when you run, notifies you of newer Windows drivers as they are released. That way as Google issues newer OS builds or Windows issues a new OS, I know that not only my driver but my platform tools aka fastboot/adb/etc. (As of today, Revision 18.0.1) will always be compatible. The problem with these toolkits and driver downloads all over the place on these forums is that you have know idea how old the internals are. The other obvious thing to check is a bad or intermittently bad USB cable. Also make sure "MTP" is checked in Settings > Storage >Settings > USB computer connection.
Hey, I'm sorry if it's against etiquette digging up an old post, but this part worked for me:
pjc123 said:
Also make sure "MTP" is checked in Settings > Storage >Settings > USB computer connection.
Click to expand...
Click to collapse
Thank you so much, I had this problem for a long time before I found this thread.
dunni88 said:
Hey, I'm sorry if it's against etiquette digging up an old post, but this part worked for me:
Thank you so much, I had this problem for a long time before I found this thread.
Click to expand...
Click to collapse
Glad I could help. That setting isn't exactly the easiest thing to find.
Fix usb
Go to device manager in windows 7/8/8.1 . Connect your mobile with usb. You will see android device or adb right click on it, select properties, click uninstall driver. NOTE: When you click this a small popup will appear saying remove software driver, tick on it and click uninstall.. there you go ..it will reinstall drivers and your phone will be finally connected.
im having the same problem . My phone shows as Unknown Device on Device Manager. Tried other cables and usb ports. I can tell that the cables and ports are not the problem since my Nexus 7 can connect without problem. Tried usb debuggin on/off, MTP on/off, PTP. Still no luck. Already tried to reinstall drivers but still the same problem. Hoping this is not a hardware issue. I already tried factory reset and flashing other ROMs

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