So, I have had the phone since the initial couple of batches first shipped out. No problems whatsoever, but now my SIM card is not being read at all.
Only just atarted happening a day ago. Restarting fixes it temporarily as well as removing the SIM and turning the phone off and on before putting it back in. The issue starts again after awhile and is super annoying.
If anyone else has had the issue and fixed it, I would appreciate the help.
Everything on the phone is stock. No root, flashes, etc....
Bump.
Anyone with the same issue, lol?
It really sounds like a bad SIM. Do you have another phone or SIM to test? If not, it could be worthwhile to try getting a new SIM from your carrier. Or, backup your data and do a complete factory reset and see if that fixes it.
Let me start off by saying that this issue started back at the beginning of Dec 2015. I've had the phone since winter 2014, and for a year, it was the most amazing phone ever. However, one day as mentioned beginning in dec 2015, the phone began running extremely slow and was restarting frequently. I assumed it was a just a OS issue, and so I did a system factory reset. However, the problem persisted even after a reset and cache clearing. So I called up Samsung, and then told me to send in the phone to get looked at. Since then...I have sent in the phone 4 times to get looked and each time, Samsung has said there is no issue pretty much. I've tried phone with different new batteries, and the same problem still occurs.
The oddest thing that I've noticed with this issue is the phone runs smoothly and flawlessly, when there is no SIM card inserted. But, as soon as I insert my At&T sim card into the phone, all the lagging/restarting issues occur. It's been a frustrating 3 months trying to deal with issue, and i'm at the point where i'm throwing in the towel and calling it quits on trying to fix this phone that costed me so much money.
At&t reps were clueless when I brought this issue to them today, and told me to call samsung....even though samsung says at this point it's a network provider issue and that I bring it to At&t. I've googled this issue and couldn't find anything on this. Posting on here is my last ditch effort, and if anyone knows anything that can, I would very much appreciate it. If not, i'll prob buy a new phone out of pocket.
having the same issue since 2 days after sim change
Hi, I recently switched my carrier and inserted a new sim. Phone worked fine initially but after 1 day it has started working extremely slow. It sometimes does not wake up from sleep even when i press the home button repeatedly. Sometimes it hangs and then gets into bootloop. I factory reset my phone yesterday and the issue resolved initially but when i installed and restored my watsapp messages, the issues started all over again. Now i am thinking of flashing my phone with a different ROM and see if it helps.
doctor geek said:
Hi, I recently switched my carrier and inserted a new sim. Phone worked fine initially but after 1 day it has started working extremely slow. It sometimes does not wake up from sleep even when i press the home button repeatedly. Sometimes it hangs and then gets into bootloop. I factory reset my phone yesterday and the issue resolved initially but when i installed and restored my watsapp messages, the issues started all over again. Now i am thinking of flashing my phone with a different ROM and see if it helps.
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Click to collapse
thanks dr. geek, keep me posted on how that goes.
Problem persisting even after flashing a new rom
I flashed a 5.1.1 australian ROM downloaded via sammobile. but the phone started hanging again this morning. I am beginning to wonder if its an hardware problem.
I have the same problem ...
Have had my Note 4 since November 2014. And it havebeen working flawless, running rooted and everything Until yesterday when i was just casually using my phone and it started to lag and restart, no difference whatever rom. So i tried for a whole day to get it into official firmware with alot of error messages in the progress about the internal memory etc, i ended up repartitioning, and modifying my PIT-file until i finally got it working. And the same issues did still exist. Now the thing that seemed to work for me was to change battery, now it seems to run again without lagging, or anything. Tho it wont restart properly without restarting twice by itself..
filosofenkalle said:
I have the same problem ...
Have had my Note 4 since November 2014. And it havebeen working flawless, running rooted and everything Until yesterday when i was just casually using my phone and it started to lag and restart, no difference whatever rom. So i tried for a whole day to get it into official firmware with alot of error messages in the progress about the internal memory etc, i ended up repartitioning, and modifying my PIT-file until i finally got it working. And the same issues did still exist. Now the thing that seemed to work for me was to change battery, now it seems to run again without lagging, or anything. Tho it wont restart properly without restarting twice by itself..
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Hi, i doubt it to be a battery issue. Anyways, i would really appreciate if u post an update again after 1-2 days. i just want to confirm it before spending money on a new battery.
doctor geek said:
Hi, i doubt it to be a battery issue. Anyways, i would really appreciate if u post an update again after 1-2 days. i just want to confirm it before spending money on a new battery.
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Click to collapse
Hey yeah, well. you're right. I only got up to 3 hour use before same problems started to occur again. I have officially given up now tho, it must be a hardware failure. Im going to send it in.
its the EMMC chip bug
filosofenkalle said:
Hey yeah, well. you're right. I only got up to 3 hour use before same problems started to occur again. I have officially given up now tho, it must be a hardware failure. Im going to send it in.
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I am also getting a black screen sometimes before booting which says "ddi EMMC error". I think my nand chip is corrupted. Is any one of u getting the similar error?? Also flashing my phone with a PIT file can solve the issue ??
doctor geek said:
I am also getting a black screen sometimes before booting which says "ddi EMMC error". I think my nand chip is corrupted. Is any one of u getting the similar error?? Also flashing my phone with a PIT file can solve the issue ??
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Click to collapse
Im getting the same, i guess you could try it. But from what ive read it seems like the only fix is for samsung to exchange your phone, or change motherboard.
Good luck with samsung fixing it. I sent it in 4 times and each they responded "no problem found". I gave up and bought a moto e.
Flashed again with PIT+Re-partition
nguyen3706 said:
Good luck with samsung fixing it. I sent it in 4 times and each they responded "no problem found". I gave up and bought a moto e.
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Yesterday i flashed my phone again, this time with a PIT file and repartitioning checked. Eveything went fine but the phone went into recovery booting bootoop initially but started on its own after a few bootloops. It worked fine for sometime, but when i entered my samsung account and it started to restore my msgs, call logs and apps, after 1 hour or so it started to freeze all over again. I am starting to think that some app could be a reason too. Now i will flash again and keep using it without restoring my old phone and installing only a few essential apps and see what happens
---------- Post added at 03:28 AM ---------- Previous post was at 03:26 AM ----------
I also installed an app from the play store EMMC brickbug check but it says that my NAND chip is sane (fine i guess)
Same happens to to my note 4 snapdragon phe.
Any updates ? Did anyone got it back fixed from Samsung?
Good luck
My T-mobile Note 4 started experiencing this same issue last week. Is this a coincidence or something more? For everyone with the same issue, has your phone been slightly warmer at the top?
I purchased a new Anker battery to see if that will resolve the issue and will test it when it comes. But I think the emmc is starting to go bad? It seems to work fine without a SIM card inserted also.
I just received from samsung that they need to replace the motherboard, and of course the warranty isnt covering up since i rooted it. And they're going to want 540 USD from me to do that. Sigh, last phone i bought from samsung for sure.
Hey xda techies and guru's, i need some major desperate help here...
This is going to be a long read, but its for the sake of understanding and what exactly is happening, I hope you read on and hopefully have an idea as to what's going on.
So i've been a Rogers customer for the past 7 years, i've been using the Galaxy S3 for 4 of those years using the same SIM card. Just recently, I decided to upgrade and purchased a Galaxy S5. I put my new sim card in the S5 and everything was working flawlessly for about 2 months and then one morning I was sending some texts out, and didn't receive any all day so i checked my texts and realized they did not send. I then tried to make a call and got a message stating "not registered on network". So being the troubleshooting/techy guy i think i am, i go to google and start trying every solution out there. I got so desperate at wanting to fix this issue i had eventually factory reset, and even stock rom flashed the phone...but nothing i tried or did seemed to fix this issue. I put my sim card back in my S3 and it seemed to work just fine, so I figured nothing was wrong with the sim card, it had to be the S5...so here i am out of solutions to try, i randomly grab my brothers sim card from his phone and put it in my S5, and to my surprise it worked! so i thought that maybe the sim card was actually at fault. so i go to my nearest rogers store and get a new sim card, low and behold it's fixed!!!
...a week later, my phone decides to repeat the same ordeal. "not registered on network", so i go back to rogers and get a new sim card again, seems like it fixed the issue once again. and then a week later, same thing happens yet again. at this point...my phone has a temporary fix, but is way to unreliable as i have no idea when this starts happening and can miss very important phone calls or texts. So now this happens again the other night, and i put the sim into my S3 for a couple hours, make some calls and then for the heck of it decide to try it in my S5 again, and it worked! but it worked for maybe 16 hours until repeating the same thing. so i pop it back into my S3 make some test calls, and put it back into my S5 and now it's working again...for how long, i have no idea...fact is it's unreliable and i hate always having to check my phone in paranoia that this may happen again.
what do you guys think is the problem here? Rogers is willing to help me get it serviced for free. but i feel like they won't find the issue with the time they are given with it...
desperate need of help/advice. thanks!
Just picked up one of these phones. Really like it so far! One issue I've noticed though, after a few days of ownership, it's randomly dropping/not detecting the sim card? It's happened at least twice where I've left it to charge over night and woke up to the no sim icon, and yesterday at some point while I was watching YouTube videos in full screen (in my hands, off charger, no notice of the drop either whenever it actually occurred). Quickly popping the sim tray out and in resolves the issue. At first I thought it was because I was using a manually cut sim card, so I've since replaced the sim but the problem persists.
Anyone else have this issue? Should I have the device exchanged?
Thanks
First the phone froze and after restart dropped sim
I just had the same issue occur just now. The phone had frozen for over an hour before I did a forced reset and now when it started back it shows no SIMCARD and no connectivity. I am like you, I really like this phone but hopefully this isn't a permanent issue.
Watched it happen just now. Goes from bars to no sim icon without error or notice. Resetting the network settings, resetting the phone, and powering it off/on won't fix it. Literally have to pop the sim in and out and its recognized right away.
I lost sim recognition after I flashed to LOS 11/30 and no matter what I tried, phone would not recognize the sim. Once I flashed back to stock, it came back. Hopefully this was due to the rom and the problem won't come back.
I am not sure if I lose the SIM, but I will say that when I am driving around with Android Auto, I constantly see the cell signal go from LTE to no signal every couple minutes...
blakeatl said:
I lost sim recognition after I flashed to LOS 11/30 and no matter what I tried, phone would not recognize the sim. Once I flashed back to stock, it came back. Hopefully this was due to the rom and the problem won't come back.
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Click to collapse
Had same issues when I flashed back to stock I actually have better signal than when I got it out of the box.... Almost as if the software wasn't installed correctly or something
Same here I'm on the stock room. I'm wondering if it is an app I downloaded. Any idea how to wipe cashe not the apps but system.
This is happening at least twice a day now. It seems to be software related. Power off and on without taking out sim fixes it.
Hello people,
since 1 month my SIM-Card keeps randomly locking itself, so that I have to enter the PIN again and than its taking some time before I got reception again.
The strange thing is that I didn't change anyhting, I was on the latest AOSP Extended Rom and it just started to happen out of nowhere.I switched to dotOS recently, I noticed no change to this behaviour...
I hope someone of you can help me with that since I'm seriously thinking about buying a new phone because of this problem :/
Many Thanks in advance!
EDIT:
If anybody got the same problem: I solved mine by cleaning my SIM-Card and putting it back in. I honestly didn't thought that it could be a "hardware" problem but I got 3 straight days without network drops, which is nice
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