I know there are similar posts about the general issue but not this particular problem so dont waste my time with search suggestions or flaming me!!! My first EVO had light leakage and after the recent update any activation of the GPS caused the phone to randomly restart (the only non stock thing about the phone was I used UnrEVOked one click "root"). I finally asked for a replacement, got it yesterday and received the OTA today. I hard reset the refurb right out of the box just to make sure. I only had basic programs on this replacement (goggles, google voice, myspace, aim, fourquare, pandora, facebook, twitter, and thats about it) and did not restore anything but my old SMS messages. I just started up foursquare and guess what? THE RANDOM REBOOT! Any advice? I doubt it is fourquare or any of the other basic programs so I'm lost!!
When my phone was randomly rebooting due to gps issues, I solved it by doing a factory reset. I too thought at the time that it was related to an app that was currently installed but I reinstalled all my apps afterwards and the problem hasn't occurred again since performing the reset.
Sent from my PC36100 using XDA App
well i did a hard reset on the first and then even did it by the clear storage setting... then got a completely new evo with the same problem after the OTA update
I had to do a factory reset for mine too. The phone was resetting anytime an app was accessing GPS.
The interesting thing was that when I pulled the micro SD card out of the back, the problem was solved. Of course, once I put it back in, it returned. I have no idea what the significance of that is but nevertheless did a factory reset yesterday and so far no more problems with all the same apps reinstalled.
Thanks I removed it, now no GPS issue??? So what could the problem be the card itself or something that reads the card?
I have had random reset issues with my own Evo, and have hard-reset the device twice already to try and solve the issue. The problem returns after a matter of days. I came to the forums hoping to solve the issue, but so far I have only confirmed what others have seen.
Firstly, I run stock with no root.
Accessing Maps, Camera, ShopSavvy, Goggles, all reset the phone immediately. Also accessing apps that have no GPS access (e.g. NYCMate, Newsrob, Flixster) were causing a reset.
Most importantly, once my phone reset the first time, it would not cease until I removed the battery, or until it drained itself of a charge.
Finding this thread may have solved my issues and saved me a trip to the Sprint store for a reconditioned device.
I have been able to replicate the "solution" of removing the MicroSD card. I have also been able to use a second (newly formatted 2GB) card in its stead with no restarts. My thoughts now are to wipe the original card and replace it and see what happens. If this solves my/our problems, that would be fan-flippin-tastic.
Of course, if the problem persists, it is either an issue with the specific card itself (Samsung 8GB) or with the reader on the phone.
My phone reboots a few minutes into a call when GPS is active in Google nav.
Frustrating to say the least.
So, after hard resetting my phone did the same thing after a few days. Then I found this solution and haven't had any issues since. Granted it's only been a few days, but this definitely worked.
1. Call Sprint and have them give you the MSL CODE for your phone.
2. Dial ##GPSCLRX#
3. Enter the MSL code that you recieved from Sprint.
4. Your phone will reboot.
5. After your phone starts up again it should not reboot because of a GPS crash (test it out).
I will warn you that some have reported having an endless boot loop as a result and had to do a hard reset from recovery. So backup your data first if you need to. I did mine without the bootloop.
I also read that ShopSavvy may be the culprit. I removed it from my phone before doing this as well. You may want to try that first. I'll report with an update after a couple weeks if still ok or if the problem returns. Even if it does return, this is a relatively simple fix until Sprint gets something official out (yeah, right).
this did not fix my phone it is still rebooting
what radio are you guys using? have you updated it recently? or still on the old 7.28? just curious cuz this happened to a friends EVO i am in charge of & sprint store appeared to have updated it as their "fix"
drdrewdown said:
what radio are you guys using? have you updated it recently? or still on the old 7.28? just curious cuz this happened to a friends EVO i am in charge of & sprint store appeared to have updated it as their "fix"
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Click to collapse
I'm running: 2.05.00.06.10
For me, I didn't change anything that I remember outside of installing apps(no radio, etc updates) and it just randomly developed the reboot issue. Doesn't seem related to GPS to me.
I got into a reboot loop while emailing pictures today(had to pull the SD card to stop).
I got a reboot today(but not a loop) when surfing the app store
I get most reboots while surfing the web using dolphin
SD card is the culprit?
I am experiencing all these same symptoms, except for the fact that at this point, I have restored the phone to 'factory' settings, as well as formatted the SD Cards mutliple times (on the phone). I have no apps on the phone, except for those that come with the factory reset image.
I simply have the 4G and GPS turned on, and my google account synced. When I try to surf the web for more than 20 minutes or so using the default web browser, the phone starts to reboot.
I'm at my wit's end and now I'm off to Fry's to buy a new SD Card. seems like that worked for at least one person above.... any other fixes, much appreciated...
Took an evo with this issue to sprint and they replaced the phone. After doing all the things that you did to solve the problem, decided it was hardware related. Have not had the issue with the replacement phone yet(1 month).
Sent from my PC36100 using XDA App
My brother's Evo was doint this and I tried the factory reset on it twice. It's off with Best Buy right now, hoping he'll have it back before Christmas. Wish I'd seen this thread first but oh well. I'll try ideas here if it still does it when we get it back.
replacing the phone was the only thing that worked for me but i now have light leakage and a loose screen as well as small dings on my phone. making the switch to tmobile soon. form what i hear they give out new phones not refurbished ones.
allofthepeople said:
Thanks I removed it, now no GPS issue??? So what could the problem be the card itself or something that reads the card?
Click to expand...
Click to collapse
Try re-formatting the card with the Evo itself (not a PC)
Good info in this thead.
Mine seems to be working better. Too short of time to call it fixed.
what I did....
1.pulled the SD card and loaded all contents to my laptop.
2.formatted the SD card in my phone
3. Reset GPS using the ##gpsclrx# - I had to do this 3 times. Using GPS Test, I noticed that the GPS was working then locking up (not causing a reboot). After the 3rd time of resetting, it was working properly.
Before I tried this...my phone was rebooting randomly...but...sometimes every 30 secs or so. It's been up for about an hour now with all radios turned on.
Ever since i updated to official froyo, Jk4 / JL2 etc. I see that my phones network disappears for no reason. The sim card tools option is also gone. It says that there is no sim card even though there is one. I thought it was a lose card or something I stuck some paper behind the sim card and it worked. After a while, it started doing that again. I even got a new sim card but it still keeps doing that. Anyone know how to fix it? (Factory reset has been tried).
Thanks You.
Ps: has anyone else been experiencing xda forum app force closes lately?
Hey xda techies and guru's, i need some major desperate help here...
This is going to be a long read, but its for the sake of understanding and what exactly is happening, I hope you read on and hopefully have an idea as to what's going on.
So i've been a Rogers customer for the past 7 years, i've been using the Galaxy S3 for 4 of those years using the same SIM card. Just recently, I decided to upgrade and purchased a Galaxy S5. I put my new sim card in the S5 and everything was working flawlessly for about 2 months and then one morning I was sending some texts out, and didn't receive any all day so i checked my texts and realized they did not send. I then tried to make a call and got a message stating "not registered on network". So being the troubleshooting/techy guy i think i am, i go to google and start trying every solution out there. I got so desperate at wanting to fix this issue i had eventually factory reset, and even stock rom flashed the phone...but nothing i tried or did seemed to fix this issue. I put my sim card back in my S3 and it seemed to work just fine, so I figured nothing was wrong with the sim card, it had to be the S5...so here i am out of solutions to try, i randomly grab my brothers sim card from his phone and put it in my S5, and to my surprise it worked! so i thought that maybe the sim card was actually at fault. so i go to my nearest rogers store and get a new sim card, low and behold it's fixed!!!
...a week later, my phone decides to repeat the same ordeal. "not registered on network", so i go back to rogers and get a new sim card again, seems like it fixed the issue once again. and then a week later, same thing happens yet again. at this point...my phone has a temporary fix, but is way to unreliable as i have no idea when this starts happening and can miss very important phone calls or texts. So now this happens again the other night, and i put the sim into my S3 for a couple hours, make some calls and then for the heck of it decide to try it in my S5 again, and it worked! but it worked for maybe 16 hours until repeating the same thing. so i pop it back into my S3 make some test calls, and put it back into my S5 and now it's working again...for how long, i have no idea...fact is it's unreliable and i hate always having to check my phone in paranoia that this may happen again.
what do you guys think is the problem here? Rogers is willing to help me get it serviced for free. but i feel like they won't find the issue with the time they are given with it...
desperate need of help/advice. thanks!
It started with Nougat update but it is also showing up before update (6.0.1) I updated to Nougat and phone would constantly revert back to Verizon Airwaves default ringtone plus wifi calling wasn't working. They agreed and shipped me out a refurbished phone which was still on 6.0.1. This phone (still on 6.0.1 not updated) will not keep the ringtone or notification sound I set, keeps going back to Verizon tones!!? Any suggestions?
Weird. I haven't experienced that at all. Maybe a new SIMM card is needed?
Not Sim Card
wmh3 said:
Not Sim Card
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Click to collapse
Are you positive? What have you done to ensure it isn't your SIMM card? You can go to the Verizon dealer and get a new SIMM card for free. Otherwise, I can't imagine what else might be causing the issue? Whenever a phone has exhibited strange behavior, and it happens with a replacement phone as well, I've swapped out the SIMM card and it fixed the issue, unless you already tried this. If you have, maybe it's something with your Verizon account? Not sure if there is some setting with say, the VZW cloud that it's restoring some weird settings? I'm reaching here because I've never heard of this type of issue before and it's baffling, but I'd like to know how it eventually gets solved.
I'm out of ideas. Hopefully someone else can give some other suggestions. I'm very curious to know if you get the issue fixed or not.
Good luck!
I am beginning to think an app I have called Sound Profile is the culprit. Always worked in the past. I went through and disabled each app one at a time for test. BUT I discovered that Sound Profile will startup after each boot regardless of the fact I disabled it in App Settings. Once I found this out I uninstalled and have been checking and rebooting for several hours now with no problems. I loved this app and hope to use it again. I'll keep updating thread.
Just picked up one of these phones. Really like it so far! One issue I've noticed though, after a few days of ownership, it's randomly dropping/not detecting the sim card? It's happened at least twice where I've left it to charge over night and woke up to the no sim icon, and yesterday at some point while I was watching YouTube videos in full screen (in my hands, off charger, no notice of the drop either whenever it actually occurred). Quickly popping the sim tray out and in resolves the issue. At first I thought it was because I was using a manually cut sim card, so I've since replaced the sim but the problem persists.
Anyone else have this issue? Should I have the device exchanged?
Thanks
First the phone froze and after restart dropped sim
I just had the same issue occur just now. The phone had frozen for over an hour before I did a forced reset and now when it started back it shows no SIMCARD and no connectivity. I am like you, I really like this phone but hopefully this isn't a permanent issue.
Watched it happen just now. Goes from bars to no sim icon without error or notice. Resetting the network settings, resetting the phone, and powering it off/on won't fix it. Literally have to pop the sim in and out and its recognized right away.
I lost sim recognition after I flashed to LOS 11/30 and no matter what I tried, phone would not recognize the sim. Once I flashed back to stock, it came back. Hopefully this was due to the rom and the problem won't come back.
I am not sure if I lose the SIM, but I will say that when I am driving around with Android Auto, I constantly see the cell signal go from LTE to no signal every couple minutes...
blakeatl said:
I lost sim recognition after I flashed to LOS 11/30 and no matter what I tried, phone would not recognize the sim. Once I flashed back to stock, it came back. Hopefully this was due to the rom and the problem won't come back.
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Click to collapse
Had same issues when I flashed back to stock I actually have better signal than when I got it out of the box.... Almost as if the software wasn't installed correctly or something
Same here I'm on the stock room. I'm wondering if it is an app I downloaded. Any idea how to wipe cashe not the apps but system.
This is happening at least twice a day now. It seems to be software related. Power off and on without taking out sim fixes it.