Database Users

Problems connecting Hero to PC

I've been trying to get anything to recognize my Hero on my PC for the past few days.
What I've tried:
Installing HTC Sync
Installing Android SDK
Installing the HTC HERO DIAG drivers
Doing ##DIAG# and not doing it.
...And all different combinations of those. The problem is I can't get QPST, CDMA Workshop, UniCDMA, or QXDM, etc to recognize it. The Hero synced to the HTC Sync a couple times, but nothing else. It won't even assign a COM port on the computer.
The phone is also rooted, which, I wouldn't think would make much difference, but I'm running out of ideas here.
Any help is really appreciated.

Did you install the regular HTC drivers ? Go to your device manager and see if it says android phone when its plugged in if its there tell it to update driver and point it to the folder called HTC drivers located in the HTC sync program directory.

I tried to do that but the driver wizard said that it could not find any drivers that were better than the ones already installed. (or something to that effect)
EDIT: Ah! I don't know what happened but it appeared on COM5 as "HTC Diagnostic Interface". That may be what I needed. We'll see.

I get the same thing, says "Windows has determined the driver software for your device is up to date."
"HTC Dream Composite ADB Interface" <--???

Exactly the same for me.
Device not recognized, Remove and reinstall HTC Sync and manually selecting drivers, Device wiping and trying again, using a different USB port, using a different cable, reinstalling windows!!!!!, using a different computer, Pulling out my hair!!!!!
Nothing works!!!
However, It did used to ask for mounting and unmounting the SD when plugged in but it has NEVER found HTC sync on my PC.
Now, all I get is Charging battery on the Hero and device not recognized on the PC.
Device manager politely tells me "Windows has stopped this device because it has reported problems. (Code 43)"
My system is Windows 7 X64 and my Hero Has run both the shipped ROM and now a cooked 2.1.
Please help me!

I have never been able to sync my Hero on any of my Win7 machines. I have been able to sync sporadically with my work XP Pro SP3 machine though. However, since flashing the AOSP 1.6 rom, HTC sync isn't recognizing my phone anymore. I can however mount the SD card.

Problems connecting Evo to PC
Same problem, but on EVO... Anyone ever figure it out??
I should elaborate I suppose lol... Everything *worked* fine, and then suddenly, appearantly for no reason, it just stopped... Device manager now calls the HTC diag driver an unknown usb device and gives the same warning message as above. And when I try to update the driver, gives the same message about it being up to date...

I have not been able to get ADB to work on my phone since the first time I flashed 2.2, when plugged in it will do the "do you want to turn on usb storage" message and it works fine.

You all might want to try installing the android adb drivers. Its a well know issue with the htc drivers. If you click on my avatar and go to my post you can find my thread on how to install adb on windows 7 32/64 and xp. Adb works fine for me and sync as well. The adb drivers might help out. Well good luck.
Edit: Running Aosp's 3/26 gb build RA1.7 Jason m's 806 kernel kifno build prop tweak -mp
Yea it's Me Again With The
Modified Hero

Tramline said:
Exactly the same for me.
Device not recognized, Remove and reinstall HTC Sync and manually selecting drivers, Device wiping and trying again, using a different USB port, using a different cable, reinstalling windows!!!!!, using a different computer, Pulling out my hair!!!!!
Nothing works!!!
However, It did used to ask for mounting and unmounting the SD when plugged in but it has NEVER found HTC sync on my PC.
Now, all I get is Charging battery on the Hero and device not recognized on the PC.
Device manager politely tells me "Windows has stopped this device because it has reported problems. (Code 43)"
My system is Windows 7 X64 and my Hero Has run both the shipped ROM and now a cooked 2.1.
Please help me!
Click to expand...
Click to collapse
more than likely it is your usb cable has been damaged.
i had the same problem, i went to my provider and got a new usb cable for it. (they gave it to me for free, no questions) no more problems at all, works like a charm.
i still have the old cable too, it will not recognize the hero on the computer. in fact if i plug the cable in without the phone, the cable itself actually comes up and says unrecognized device. but it works great for charging.

[Q] Question!

Hi,
I have a XV6900 (and I just registered on this site as well ), and it has the WM6.1 loaded on it. I wanted to put the NFSFans WM6.5 as the OEM ROM is too bloated.
I have 2 problems:
1) I have got windows-7 64 bit.
2) I am using some camera MicroUSB to USB cable.
I can see my Phone in the "My Computer", but the Windows Mobile Device Center does not recognize the device. Is this because I am not using the cable that came in the box?
Has anyone used windows 7/vista 64 bit to flash and update ROM?
Any help would be GREATLY appreciated.

rvgsd said:
Hi,
I have a XV6900 (and I just registered on this site as well ), and it has the WM6.1 loaded on it. I wanted to put the NFSFans WM6.5 as the OEM ROM is too bloated.
I have 2 problems:
1) I have got windows-7 64 bit.
2) I am using some camera MicroUSB to USB cable.
I can see my Phone in the "My Computer", but the Windows Mobile Device Center does not recognize the device. Is this because I am not using the cable that came in the box?
Has anyone used windows 7/vista 64 bit to flash and update ROM?
Any help would be GREATLY appreciated.
Click to expand...
Click to collapse
My primary box is Win 7 x64 and I've had no trouble with ROM flashing.
How does it show in device manager?

For me, it shows "error" inside the device manager, thats it. But I can access trhough it my computer. Also if I could install the .Net Framework 3.5 from the PC to computer, when I ran the executable, it detected the phone. The device manager doesnt recognize it, and nor does the unlocker..
any ideas??

rvgsd said:
For me, it shows "error" inside the device manager, thats it. But I can access trhough it my computer. Also if I could install the .Net Framework 3.5 from the PC to computer, when I ran the executable, it detected the phone. The device manager doesnt recognize it, and nor does the unlocker..
any ideas??
Click to expand...
Click to collapse
Plug in the phone. Go in to device manager, right click and uninstall. Check the box about deleting the driver if it shows. Uninstall wmdc. Reboot. Install wmdc. Plug in the phone. Good luck!
Sent from my Full Android on Vogue using XDA App

Tried uninstalling from Device managed, uninstalled WMDC, rebooting and reinstalling. Didnt work, still it shows error in WMDC. I have atttached the screenshot. I am starting to think I will have to live with the OEM WM 6.1...

rvgsd said:
Tried uninstalling from Device managed, uninstalled WMDC, rebooting and reinstalling. Didnt work, still it shows error in WMDC. I have atttached the screenshot. I am starting to think I will have to live with the OEM WM 6.1...
Click to expand...
Click to collapse
Isn't there a special set of drivers that need to be installed under W7 x64? If you can, get a hold of an XP machine.

I install1ed the WMDC 6.1 driver, which also installs the WMDC. After the installation, I can see 2 entries in the add/remove programs, one for driver and one for software, so I guess thats not the problem.
I wish I had a XP machine..!

rvgsd said:
Tried uninstalling from Device managed, uninstalled WMDC, rebooting and reinstalling. Didnt work, still it shows error in WMDC. I have atttached the screenshot. I am starting to think I will have to live with the OEM WM 6.1...
Click to expand...
Click to collapse
I KNOW this works, I flash a couple times a week (ORD, you know )
Looked at the screenie - it shouldn't say htc sync. I assume, at some point, you loaded the htc sync software?
I attached a screenie of my wmdc about. does it match yours? wish I had my winmo vogue here today...

Wow.you are lucky it works..! I am stuck with this..real bad!
I checked, its the exact same version number of WMDC, and the device ID is different..
Also, I never installed any HTC software..I dont even know that HTC sync exists..!
any more suggestions..??
Also when I install the WMDC, it alsways says "device not plugged in" while installing the driver, and driver install failed. This happens even when the device is plugged in..
Thanks for your help!

rvgsd said:
Wow.you are lucky it works..! I am stuck with this..real bad!
I checked, its the exact same version number of WMDC, and the device ID is different..
Also, I never installed any HTC software..I dont even know that HTC sync exists..!
any more suggestions..??
Also when I install the WMDC, it alsways says "device not plugged in" while installing the driver, and driver install failed. This happens even when the device is plugged in..
Thanks for your help!
Click to expand...
Click to collapse
I'll take a look with my other (winmo) vogue, have the android one with me today... may be a day or two before I can post back.

appreciate you trying to help..!

I was wondering if any of you had tried connecting the xv6900 with some random USB cable instead of the one that came with it..maybe thats the problem!

rvgsd said:
I was wondering if any of you had tried connecting the xv6900 with some random USB cable instead of the one that came with it..maybe thats the problem!
Click to expand...
Click to collapse
I have had issues with cables before, also, try changing the USB port... this helps at times.

rvgsd said:
I was wondering if any of you had tried connecting the xv6900 with some random USB cable instead of the one that came with it..maybe thats the problem!
Click to expand...
Click to collapse
Yes, I have... but egzthunder has a good point about the USB port.
Sent from my Full Android on Vogue using XDA App

[Q] Error 43 mytouch 4g

Ok... first off im a noob to this forum but I know this is a legitimate issue not user error and ive spent the last 4 days scouring to get SOME information on this and the only thing ive found is remove battery and reset phone... HELLO!!!! thats step one on the list... sorry venting done...
Device: mytouch 4g
OS: Windows 7
When I got this phone i plugged it in and ran with no issues until i tried to root it without success... and when i tried the ADB method i found that the phone would no longer mount into windows 7 i have tried multiple computers and multiple cables so it's a device issue.
When I plug my phone into a computer it comes up with "searching for drivers" and fails... look in device manager and it says "Windows has stopped this device because it has reported problems. (Code 43)"
Tried manually finding drivers and can't...
Tried "repairing" the install of HTC drivers that came off the HTC website and didn't work...
Tried installing PDA net to get different drivers... didnt work
uninstalled devices and get the same issue...
deleted upper and lower filters from registry
Tried every combination of fastboot/USB debug
even tried desperatly deleting cookies/cache/web history(found on another forum)
AND NOTHING WORKS...
if you can think of anything I haven't tried it would be nice
Currently installed Apps that may be involved
Visionary
Super User
Terminal Emulator

I would like to help you out but need to what rom is on your device and what exactly your trying to do on windows
Sent from my HTC Glacier using XDA Premium App

It's running the complete stock rom... i believe it's called espresso... and all im trying to do with it right now is get it to show up in windows as a hard drive...
usually I would assume a driver issue (thats what windows thinks it is) but I've reinstalled the drivers around 10 times desperately and restored my computer to no avail so i think when i tried to root it the first time it flashed the usb firmware... if thats complete bs then just let me know... new to android... not new to computers...

sky2k-y2k said:
It's running the complete stock rom... i believe it's called espresso... and all im trying to do with it right now is get it to show up in windows as a hard drive...
usually I would assume a driver issue (thats what windows thinks it is) but I've reinstalled the drivers around 10 times desperately and restored my computer to no avail so i think when i tried to root it the first time it flashed the usb firmware... if thats complete bs then just let me know... new to android... not new to computers...
Click to expand...
Click to collapse
For a Hard Drive
1lug your phone into the computer
2:On your phone, drag the top slider bar down to the bottom
3:There should be a notification that says charge only. Click on that and select Disk Drive, Mount as disk drive. Click that
Try that and let us know what happens.
Edit: If you are trying to use ADB you want to be on charge only and have USB debugging on . To get to debugging
Menu-settings-applications-development-USB debugging

yeah that was one of the first things I tried(i actually have that as default)... The problem is that my computer thinks its an unknown device when plugged in and I can't point it to the correct driver...

USB Debugging is enabled, correct?
Seems strange... have you even tried installing the driver on another computer?

I've tried debugging on and off...
And yes I've tried a different computer that was one of the second things I tried
Sent from my HTC Glacier using XDA App

sky2k-y2k said:
Ok... first off im a noob to this forum but I know this is a legitimate issue not user error and ive spent the last 4 days scouring to get SOME information on this and the only thing ive found is remove battery and reset phone... HELLO!!!! thats step one on the list... sorry venting done...
Device: mytouch 4g
OS: Windows 7
When I got this phone i plugged it in and ran with no issues until i tried to root it without success... and when i tried the ADB method i found that the phone would no longer mount into windows 7 i have tried multiple computers and multiple cables so it's a device issue.
When I plug my phone into a computer it comes up with "searching for drivers" and fails... look in device manager and it says "Windows has stopped this device because it has reported problems. (Code 43)"
Tried manually finding drivers and can't...
Tried "repairing" the install of HTC drivers that came off the HTC website and didn't work...
Tried installing PDA net to get different drivers... didnt work
uninstalled devices and get the same issue...
deleted upper and lower filters from registry
Tried every combination of fastboot/USB debug
even tried desperatly deleting cookies/cache/web history(found on another forum)
AND NOTHING WORKS...
if you can think of anything I haven't tried it would be nice
Currently installed Apps that may be involved
Visionary
Super User
Terminal Emulator
Click to expand...
Click to collapse
sounds like a driver issue... i am not a 100% but thats what i sounds like.. download and install this program.. it uses the correct drivers.. just make sure u select "HTC" when prompted.. http://junefabrics.com/android/download.php goodluck report back

i tried that already and after trying again (just now) it failed again... i wish this was a simple driver issue...

I might be totally off but try changing your sd card and see whether your computer accepts it.
Also when installing drivers make sure your device is not connected to the computer.

Or try different USB port, or a factory reset.
Sent from my HTC Glacier using XDA Premium App

nope... different sd card/different usb port/factory reset didn't do it...

sky2k, I had some driver issues with my mt4g too.
Try this:
Download USBDeview - http://www.nirsoft.net/utils/usb_devices_view.html
Download the drivers for your phone from HTC - http://www.htc.com/us/support/t-mobile-mytouch-4g/downloads/
Run USBDeview AS ADMINISTRATOR. List all drivers in alphabetical order. Remove any and all associated with your mytouch 4g.
Reinstall drivers via HTC Sync software. Please let me know how this works for you.
Try to connect the phone with both the SD and SIM cards removed.

well guys im still having issues connecting via USB... but...
I found something to let me connect to ADB via WIFI so using it I got everything pushed and I am now S-off... so I am extremely pleased... that said i would "like" to be able to plug in and mount the sdcard/run adb but if I cant i can deal with my work arounds...

[Q] HTC HD2 adroid not connecting to pc

hey guys i have an htc hd2 with tmobile and i have android on the phone. I have android version 2.3.2. The build number is GingerBread HD2v1.8. I was goin to update my htc hd2 to the newest icecream sandwich android. but when i connect my hd2 to the computer the device cannot be reconized by my windows 7 x64 pc. i have tried it on three differnt computers with windows 7 x64 and the same thing occurs. also i have tried it on an windows xp 32 bit computer. still no luck there. so i was wondering wat my problem is or wat i am doing wrong.
Thanks Josh

do you have proper android driver on your computer?
http://d-h.st/jIk this is android driver link produced by T-Macgnolia.

hey powerofthink i just downloaded thos drivers. and i dont know how to install them or how to use them. could you please explain to me.
Thanks again josh

joshboom2488 said:
hey guys i have an htc hd2 with tmobile and i have android on the phone. I have android version 2.3.2. The build number is GingerBread HD2v1.8. I was goin to update my htc hd2 to the newest icecream sandwich android. but when i connect my hd2 to the computer the device cannot be reconized by my windows 7 x64 pc. i have tried it on three differnt computers with windows 7 x64 and the same thing occurs. also i have tried it on an windows xp 32 bit computer. still no luck there. so i was wondering wat my problem is or wat i am doing wrong.
Thanks Josh
Click to expand...
Click to collapse
When you say that it's not connecting, could you specify in which mode? E.g. USB Flasher in MAGLDR, USB Mass Storage in Android, USB Mass Storage in MAGLDR, bootloader etc.

it will not connect when im at my home screen. i have turned off usb debugging on the phone. im not sure wat mode its in when im just at the home screen sorry.
thanks josh

extract it in your dektop.
Connect your Android-powered device to your computer's USB port.
Right-click on Computer from your desktop or Windows Explorer, and select Manage.
Select Devices in the left pane.
Locate and expand Other device in the right pane.
Right-click the device name (such as HTC HD2) and select Update Driver Software. This will launch the Hardware Update Wizard.
Select Browse my computer for driver software and click Next.
Click Browse and locate the USB driver folder. (Google USB Driver, we have already extracted it )
Click Next to install the driver.

joshboom2488 said:
it will not connect when im at my home screen. i have turned off usb debugging on the phone. im not sure wat mode its in when im just at the home screen sorry.
thanks josh
Click to expand...
Click to collapse
Well still check if it connects in USB Flasher mode in MAGLDR. If it does, then you should be all set to flash a newer version of Android. Just follow this guide. Before doing so, download the ROM directly on to your phone's SD from the browser and move the ROM to the root of the SD card. Also make sure to make a full backup of your ROM in CWM and of your data in Titanium Backup. On the guide you should probably skip the step which involves partitioning the SD card with an SD-EXT as this will delete the contents of your SD card.

will this work htc hd2 leo

newbie45 said:
will this work htc hd2 leo
Click to expand...
Click to collapse
...What? This makes no sense.

I also have this problem: after connecting android 4.1.2 to windows 7 x64 pc - nothing happends. I tried installing 4 different roms (all released in december 2012), but if I remember correctly my previous android (4.0.4) and the one before (2.something) had the same problem. I also tried 4 defrent pc.
I installed Google USB Drivers in Android SDK Manager but couldn't add them to unknown devise (it said that there are no drivers in the 'usb_drivers' folder. Also tried drivers mentioned in this thread but with the same result.
Tried turning off and on USB Debuging and plenty other options as suggested in posts I found. I also don't have any option to chose while connecting android via USB cable (only turning USB storage on and off - while on pc does see it, but only as an SD card).
Thank you for your answer,
Paul

hey guys i may can help here...i have 2 usb cables for my HD2...my original that came along and another one that i bought...my original cable works normally when i connect my phone with my laptop..also windows 7 x64 no drivers or anything needed...but my other cable works only to charge my mobile...don't know if i helped but i hope so.!

eliaskammas said:
hey guys i may can help here...i have 2 usb cables for my HD2...my original that came along and another one that i bought...my original cable works normally when i connect my phone with my laptop..also windows 7 x64 no drivers or anything needed...but my other cable works only to charge my mobile...don't know if i helped but i hope so.!
Click to expand...
Click to collapse
I also use original cable that came with the phone. The problem lies somewhere else. But thanks for answer.

i have just seen this...don't know if this will help but seems worth to give it a look
http://forum.xda-developers.com/showthread.php?t=895655
sorry if not.!

eliaskammas said:
i have just seen this...don't know if this will help but seems worth to give it a look
http://forum.xda-developers.com/showthread.php?t=895655
sorry if not.!
Click to expand...
Click to collapse
Unfortunately, if I am correct, this thread solved problems during the installation. This went just fine. Pc detects phone before without loaded rom just fine. But thanks anyway.

powerofthink said:
do you have proper android driver on your computer?
http://d-h.st/jIk this is android driver link produced by T-Macgnolia.
Click to expand...
Click to collapse
Infected file.

Nexus 4 not being recognized in windows 7 - need help

Hi,
Just got a Nexus 4, had a Galaxy S2 before. The problem is that I can't get it to be recognized in Windows 7 x64. Nothing really happens, I plug it, it starts to charge but nothing more, no icon appearing at device manager etc. Tried to install the drivers via nexus 4 toolkit and nothing changed, tried on another windows 7, a notebook and its the same. Changed the USB cable, no difference. Charging and nothing more.
I searched on internet and found similar issues but didn't find a solutions.
PS: Its a new phone, never unlocked or rooted.

Works here dude download latest android SDK and go to device manger on computer update drivers

alkasber said:
Hi,
Just got a Nexus 4, had a Galaxy S2 before. The problem is that I can't get it to be recognized in Windows 7 x64. Nothing really happens, I plug it, it starts to charge but nothing more, no icon appearing at device manager etc. Tried to install the drivers via nexus 4 toolkit and nothing changed, tried on another windows 7, a notebook and its the same. Changed the USB cable, no difference. Charging and nothing more.
I searched on internet and found similar issues but didn't find a solutions.
PS: Its a new phone, never unlocked or rooted.
Click to expand...
Click to collapse
Get Wug's toolkit. http://forum.xda-developers.com/showthread.php?t=2015469
Follow the directions for installing the drivers. Really follow them exactly.

a g bell said:
Works here dude download latest android SDK and go to device manger on computer update drivers
Click to expand...
Click to collapse
Did it and again nothing happens.
Dungeon47 said:
Get Wug's toolkit. http://forum.xda-developers.com/showthread.php?t=2015469
Follow the directions for installing the drivers. Really follow them exactly.
Click to expand...
Click to collapse
Installed the toolkit, folowed the instructions but the problem still there. The problem is that when I connect the phone I don't get the "connect to usb" familiar sound but the charging starts. So is not that the drivers are wrong or bad, the problem is that is that the phone doesn't even shows as something in device manager.

Go to your phone settings.... then click on about phone....
then scroll down and hit the "build number 10 times" that will unlock the developer menu
then go back to "about phone" scroll down to the developer menu.
then check box for "usb debugging" and the computer will see the phone.

Had this problem too the first time i got my Nexus 4.
It frustrated me for the first couple of hours when i could'nt connect it to my pc, and no solution seems to work.
However, i found the solution. This was: Install the latest version of Windows Media Player.
This phone uses MTP, instead of mass storage, and thus needs WMP.
Link to Windows Media Player download:
http://windows.microsoft.com/nl-nl/windows/download-windows-media-player

kthejoker20 said:
Go to your phone settings.... then click on about phone....
then scroll down and hit the "build number 10 times" that will unlock the developer menu
then go back to "about phone" scroll down to the developer menu.
then check box for "usb debugging" and the computer will see the phone.
Click to expand...
Click to collapse
Its not that, this was the first thing I tried.
mumaster20 said:
Had this problem too the first time i got my Nexus 4.
It frustrated me for the first couple of hours when i could'nt connect it to my pc, and no solution seems to work.
However, i found the solution. This was: Install the latest version of Windows Media Player.
This phone uses MTP, instead of mass storage, and thus needs WMP.
Link to Windows Media Player download:
http://windows.microsoft.com/nl-nl/windows/download-windows-media-player
Click to expand...
Click to collapse
I have the latestes WMP version and anyway, I have a digital camera that works in MTP in this same PC.
This is becoming short of solutions and I beginning to think maybe its a nexus 4 hardware fault.

turn them both off and on again

I have this same problem and haven't found a solution yet!

I have this problem only when USB Debugging isn't turned on. I'm not sure what's wrong with it but by computer (running W8 Pro) won't see my phone until I turn on debugging. All drivers are installed but the only way I can copy files to/from my N4 is with debugging enabled.
Would love to see a solution come through and I'll continue looking for one myself to help us all out.
-Sent from that.... you know.... thing that sends these things-

Same issue.
I have tried over 5 computers running windows 7 and about 5 different usb cables.
I have tried having usb debugging checked, unchecked, MTP on/off and PTP on/off.
Still nothing.

Im having this problem too. I tried in 4 different pc's and a mac. My nexus 4 cant be detected. Its just charging. Weird thing is that no "Charging (USB)" on my lock screen just "Charging"

i had the same problem and read everysingle forum and finally found the working solution
Device Manager - right click device (Android ADB OR Nexus 4 ADB interface)
- Update Driver Software
- Browse my computer for driver software
- Let me pick from a list of device drivers on my computer
- then choose "MTP USB Device" OR "USB composite driver"
- Next
here you go instant discovery
make sure you are on MTP and USB debugging is on

yacbos said:
i had the same problem and read everysingle forum and finally found the working solution
Device Manager - right click device (Android ADB OR Nexus 4 ADB interface)
- Update Driver Software
- Browse my computer for driver software
- Let me pick from a list of device drivers on my computer
- then choose "MTP USB Device" OR "USB composite driver"
- Next
here you go instant discovery
make sure you are on MTP and USB debugging is on
Click to expand...
Click to collapse
thanks, saved my sanity

You, sir, are amazing.

You Save Me...........

help needed
Same problem here... usb debugging on, but dont know where to find MTP on my phone... probably a dumb question

yacbos said:
i had the same problem and read everysingle forum and finally found the working solution
Device Manager - right click device (Android ADB OR Nexus 4 ADB interface)
- Update Driver Software
- Browse my computer for driver software
- Let me pick from a list of device drivers on my computer
- then choose "MTP USB Device" OR "USB composite driver"
- Next
here you go instant discovery
make sure you are on MTP and USB debugging is on
Click to expand...
Click to collapse
What if Device Manager does not show Android ADB or Nexus 4 ADB Interface? I am having this problem and can not figure it out.

what version of windows r u using

yacbos said:
what version of windows r u using
Click to expand...
Click to collapse
Windows 7. It worked fine for me before the 4.3 update.