WHY DOSN'T Activesync work?????
I can put up with Activesync not working under VPC on my Mac but I CANNOT put up with it not Activesyncing with a brand new 2 month old IBM laptop running XP Pro and all the latest patches.
Is it the phone that is at fault or Microsoft or a combination?????
My old PDA2K Activesyncs fine on BOTH VPC and the IBM so why not this device?
Anyone PLEASE HELP ME.......
Robin
Are you using ActiveSync v.4.1?
If it is a Windows Mobile 5 device (Wizard, Universal) instead of a Windows Mobile 2003SE Device, you need a minimum version 4.1 of ActiveSync
Yup it is a Wizard and I am using AS 4.1.
I have tried Firewall on, off, VPN on, off.
I have de-installed and re-installed 4.1.
Still NOTHING.
The Laptop see's new hardware, says it has installed okay and then AS does NOTHING.!!!!!!!!
Robin
in my case it was the firewall
you sure both your windows and software firewall is off?
also check in network connections that your phone network connection is connected
what happens in activesync... errors? does it display its trying to sync ? just "it is not syncing" doesnt help
If the laptop sees the device as new hardware and not the actual device it means that you do not have active Synch 4.1 or that the installation was borked . because 4.1 includes the drivers for this phone to be recognized by windows.. so if you had 4.1 it would show your phone name and then it might not have worked , but not the way you are describing it now.
Also you might wanna put up a bit more objective title when posting something like this if you want psotive feedback instead of flamez...
very good point avocaz
totally missed the point that it does detect but possibly does not install which would be down the active sync 4.1 not being there
akash84 said:
in my case it was the firewall
you sure both your windows and software firewall is off?
also check in network connections that your phone network connection is connected
what happens in activesync... errors? does it display its trying to sync ? just "it is not syncing" doesnt help
Click to expand...
Click to collapse
1. Certainly I turned off the Windows Firewall, don't know about any other Firewall. HOWEVER the fact my PDA2K can connect surely rules out a Firewall problem?
2. Don't know how to do this? I am a Mac user and am using XP JUST to sync my phone.
3. Nothing happens in Activesync. I get the normal, bing bong chime. but the AS icon does not turn green or open.
If I manually open AS and tellit to cennect it cannot find an attached PDA.
On the other hand if I attach my PDA2K I get the bing bong, the icon turns green, AS opens fine.
Is that clearer?
Is there any more info you need?
Robin
akash84 said:
very good point avocaz
totally missed the point that it does detect but possibly does not install which would be down the active sync 4.1 not being there
Click to expand...
Click to collapse
But surely the fact that when I connect my PDA2K AS 4.1 opens and works indicates it IS there and working?
If I check its version it says 4.1?
AS 4.1 is the first instal of AS on this machine, never had an earlier version on it.
Sorry about the title but I guessed I would at least get some response with it. :lol:
I am pulling my hair out here and don't want to return the phone but without a computer connection it is totally useless to me.
Robin
Its not your desktop. Its the AS client on the device itself that causes these problems. Apparently, the next ROM Update is supposed to fix all AS issues. Just hold on till mid-Jan.
universaldoc said:
Its not your desktop. Its the AS client on the device itself that causes these problems. Apparently, the next ROM Update is supposed to fix all AS issues. Just hold on till mid-Jan.
Click to expand...
Click to collapse
Sounds reasonable HOWEVER if I cannot get the damn thing to connect to a PC I am never going to be able to laod the new rom to fix the problem it won't connect to a pc, so I won't be able to connect ot a PC ...........
I am losing it big time...
How would I install the update without a PC connection?
Robin
Use the wifi to download the rom ? Sorry your having problems but this phone definately doesnt stink. Havent put mine down since Christmas day .... the wife is definately not pleased. She keeps giving it daggers :lol:
Okay
My FIRST bit of success.
I found out my laptop has a IRD port and the phone HAS connected via this so it is most certainly a USB issue.
Now the question is can a rom update be done of IRD or does it need to be the USB connection?
Robin
PS WiFI download would not help as the rom needs to be loaded FROM a PC.
Just a thought, but are you connecting via a usb hub?
Best not to, and I find always using the same usb socket also helps...
Robster said:
WHY DOSN'T Activesync work?????
Click to expand...
Click to collapse
Had the same problem.
What helped me is: http://support.microsoft.com/default.aspx?scid=/support/pocketpc/tshoot/activesync/default.asp
Good luck,
Radek
DO NOT INSTALL ROM UPDATE VIA IR.
It should be done via USB ONLY. Thats one of the main instructions in the ROM update page that pops up on executing the RU file.
I had problems because of the ports. AS4.X needs a hand full of ports to communicate with the PPC, in my case TCP Port 990 was already in use.
B744 said:
Just a thought, but are you connecting via a usb hub?
Best not to, and I find always using the same usb socket also helps...
Click to expand...
Click to collapse
No, I am connecting dirtectly to the laptop.
Robin
S0NIC said:
I had problems because of the ports. AS4.X needs a hand full of ports to communicate with the PPC, in my case TCP Port 990 was already in use.
Click to expand...
Click to collapse
HOw do I check this, I am not very PC Literate.
I am much more used to a Mac where things normally 'just work' :?
I have just noticed a couple of things following some of the Microsoft trouble shooting guide.
If I have AS open on the KJAM it shows the spinning green button and that it is trying to connect, still nothing on the PC end.
HOWEVER what I did notice on the PC end in Device Manager is that a Windows mobile-based device appears under netowrk connectors.
So SOME KIND of connection IS happening.
Robin
PS Many thanks for being a sounding board for me and your helpful ideas, it is very much appreciated, I just wish I was making more progress.
Let me set the record straight.
This phone does NOT stink. The more I use it the more I like it.
Certainly it is a big improvement over my PDA2K in size and usability.
HOWEVER I still cannot get it to connect to my laptop and I am getting so frustrated cause its the last thing left for me before I really start to LIKE this phone..............
Any more ideas out there because I have tried everything I can think of with no luck at all except via IRDA.
Robin
hows the conection done? hopefully usb?
what setting / software are needed on the lappy and tytn?
if at all it can be done?
You can do it through USB, Bluetooth or IrDA.
These instructions are for universal, but the same applies for TyTN:
BlueTooth
IrDA
USB
maybe we should put this on the wiki?
yak86 said:
maybe we should put this on the wiki?
Click to expand...
Click to collapse
Wiki updated, I've put it on FAQs:
http://wiki.xda-developers.com/index.php?pagename=Hermes_FAQs
DUN
Is there a way to use DUN now that it's been disabled because of Internet Sharing?
New Tyten and Vista
Ok, I've been through the 3 ways to connec as a modem, I actually manged to connect ages ago with XP.
I now have a new Tyten, well new for the states but probably old in the rest of the world.
Anyway the New Tyten has a thing called Internet Sharing instead of wireless modem
None of the old settings are there anymore.
It also has a new way to connect via Blue Tooth Pan.
I've tried the Pan way but I had no luck, the connection seemed to work but I couldn't get on the internet.
I then tried USB, I couldn't get Vista to recognise the Tyten, even when I turned off the active synch, anybody got any ideas????
with Vista and WM6 internet sharing I think its easier than DUN. there is a whole how to in the help program on your hermesjust open the help app and search for internet sharing. just make sure your phone and laptop are connected via bluetooth and then open the internet sharing app and click connect make sure its set to bluetooth PAN. on my laptop I have a little bluetooth icon when its on so I right click that and then connect via persoanl network and then a little pop up pops up and I click on the connect bottun and it connects in about 15 seconds pretty easy! I know for USB you have to open the WMDC connection settings and uncheck allow usb connections.
Thanks
Cheers for that, I'll give it a go, although to be honest I've been trying it all afternoon..
I get the connection but no Internet connection..
Help Still needed
Ok, the plot thickens, I found drivers on the HTC Europe site to connect your Hermes to Vista.
I uninstalled all of the previous active synch hardware and also thre previous modem
When I plug the phone in it doesn't open the new downloads.
Any ideas, I'm running Windows 5.1, is there an official Windows 6 I can update to?
Some help with Macbook
So the instructions are great but how does it work on an Apple Macbook? I've searched through the forum many times without any luck. Any ideas on how to connect via USB and/or bluetooth?
elnino132 said:
So the instructions are great but how does it work on an Apple Macbook? I've searched through the forum many times without any luck. Any ideas on how to connect via USB and/or bluetooth?
Click to expand...
Click to collapse
Search, then you'll find.
It is ok for me using 10.4.10 with USB via MissingSync.
http://forum.xda-developers.com/showthread.php?t=302977&highlight=MissingSync
this may help...
For anyone having trouble getting their laptop to recognize the 8525 as a modem this may be the solution.
http://www.terranettech.net/DisplayPg.aspx?codeid=1128
my phone was working fine but when I tried to set my wife's up to tether it wouldn't show new hardware found when plugged in and when I tried to manually install the driver the process bix just kinda stalled out and wouldn't go forward with the driver even though I had browsed to the right one. I had to uninstall the driver which was viewing the phone as a serial device. if you're having this trouble then try following te directions in the link above. it worked for me...
*edit* see my 2nd post. - for some reason the usb connection is broken
how do i do it?
many tells me just connect using usb, but what has to be done with my pc? shall I add anything, create anything?
bug???????
I have discovered that after under 3 minutes connected to internet using x1 as modem then the phone silently disconnected from windows and what's worse is that it won't be able to connect again not even charging unless I restart my windows
I haven't updated my ROM though...
how did you use the X1 as a modem? i tried, didnt work for me. Im using Vista as well.
edit: never mind, stupid question. sorry
So, when I use the modem feature via usb my problem is Windows 7 no longer will view my phone as a pda device when I go back to an active sync or even storage device link.
How do I fix this issue?
This is with the Core Cell Rom. I know I shouldn't be posting here, but getting answers in that thread don't come often. Seems as if there's little activity there or th OP doesn't check in much.
did you make sure the disable (disconnect) in the internet sharing app & then close it out, then unplug & replug in your phone to your pc?
xnifex said:
did you make sure the disable (disconnect) in the internet sharing app & then close it out, then unplug & replug in your phone to your pc?
Click to expand...
Click to collapse
Will try. Thanks
My problem is, I can connect to Windows Mobile device manager usb. but not over wifi. Although there is this short ton on the phone. but it does not exist. so maybe someone has an idea. thanks for reply
greeting dante
Dante187 said:
My problem is, I can connect to Windows Mobile device manager usb. but not over wifi. Although there is this short ton on the phone. but it does not exist. so maybe someone has an idea. thanks for reply
greeting dante
Click to expand...
Click to collapse
I didn't know there actually was wifi connections in WPDM, and if it is, why would you want to use that instead of USB?
/J