*edit* see my 2nd post. - for some reason the usb connection is broken
how do i do it?
many tells me just connect using usb, but what has to be done with my pc? shall I add anything, create anything?
bug???????
I have discovered that after under 3 minutes connected to internet using x1 as modem then the phone silently disconnected from windows and what's worse is that it won't be able to connect again not even charging unless I restart my windows
I haven't updated my ROM though...
how did you use the X1 as a modem? i tried, didnt work for me. Im using Vista as well.
edit: never mind, stupid question. sorry
Related
WHY DOSN'T Activesync work?????
I can put up with Activesync not working under VPC on my Mac but I CANNOT put up with it not Activesyncing with a brand new 2 month old IBM laptop running XP Pro and all the latest patches.
Is it the phone that is at fault or Microsoft or a combination?????
My old PDA2K Activesyncs fine on BOTH VPC and the IBM so why not this device?
Anyone PLEASE HELP ME.......
Robin
Are you using ActiveSync v.4.1?
If it is a Windows Mobile 5 device (Wizard, Universal) instead of a Windows Mobile 2003SE Device, you need a minimum version 4.1 of ActiveSync
Yup it is a Wizard and I am using AS 4.1.
I have tried Firewall on, off, VPN on, off.
I have de-installed and re-installed 4.1.
Still NOTHING.
The Laptop see's new hardware, says it has installed okay and then AS does NOTHING.!!!!!!!!
Robin
in my case it was the firewall
you sure both your windows and software firewall is off?
also check in network connections that your phone network connection is connected
what happens in activesync... errors? does it display its trying to sync ? just "it is not syncing" doesnt help
If the laptop sees the device as new hardware and not the actual device it means that you do not have active Synch 4.1 or that the installation was borked . because 4.1 includes the drivers for this phone to be recognized by windows.. so if you had 4.1 it would show your phone name and then it might not have worked , but not the way you are describing it now.
Also you might wanna put up a bit more objective title when posting something like this if you want psotive feedback instead of flamez...
very good point avocaz
totally missed the point that it does detect but possibly does not install which would be down the active sync 4.1 not being there
akash84 said:
in my case it was the firewall
you sure both your windows and software firewall is off?
also check in network connections that your phone network connection is connected
what happens in activesync... errors? does it display its trying to sync ? just "it is not syncing" doesnt help
Click to expand...
Click to collapse
1. Certainly I turned off the Windows Firewall, don't know about any other Firewall. HOWEVER the fact my PDA2K can connect surely rules out a Firewall problem?
2. Don't know how to do this? I am a Mac user and am using XP JUST to sync my phone.
3. Nothing happens in Activesync. I get the normal, bing bong chime. but the AS icon does not turn green or open.
If I manually open AS and tellit to cennect it cannot find an attached PDA.
On the other hand if I attach my PDA2K I get the bing bong, the icon turns green, AS opens fine.
Is that clearer?
Is there any more info you need?
Robin
akash84 said:
very good point avocaz
totally missed the point that it does detect but possibly does not install which would be down the active sync 4.1 not being there
Click to expand...
Click to collapse
But surely the fact that when I connect my PDA2K AS 4.1 opens and works indicates it IS there and working?
If I check its version it says 4.1?
AS 4.1 is the first instal of AS on this machine, never had an earlier version on it.
Sorry about the title but I guessed I would at least get some response with it. :lol:
I am pulling my hair out here and don't want to return the phone but without a computer connection it is totally useless to me.
Robin
Its not your desktop. Its the AS client on the device itself that causes these problems. Apparently, the next ROM Update is supposed to fix all AS issues. Just hold on till mid-Jan.
universaldoc said:
Its not your desktop. Its the AS client on the device itself that causes these problems. Apparently, the next ROM Update is supposed to fix all AS issues. Just hold on till mid-Jan.
Click to expand...
Click to collapse
Sounds reasonable HOWEVER if I cannot get the damn thing to connect to a PC I am never going to be able to laod the new rom to fix the problem it won't connect to a pc, so I won't be able to connect ot a PC ...........
I am losing it big time...
How would I install the update without a PC connection?
Robin
Use the wifi to download the rom ? Sorry your having problems but this phone definately doesnt stink. Havent put mine down since Christmas day .... the wife is definately not pleased. She keeps giving it daggers :lol:
Okay
My FIRST bit of success.
I found out my laptop has a IRD port and the phone HAS connected via this so it is most certainly a USB issue.
Now the question is can a rom update be done of IRD or does it need to be the USB connection?
Robin
PS WiFI download would not help as the rom needs to be loaded FROM a PC.
Just a thought, but are you connecting via a usb hub?
Best not to, and I find always using the same usb socket also helps...
Robster said:
WHY DOSN'T Activesync work?????
Click to expand...
Click to collapse
Had the same problem.
What helped me is: http://support.microsoft.com/default.aspx?scid=/support/pocketpc/tshoot/activesync/default.asp
Good luck,
Radek
DO NOT INSTALL ROM UPDATE VIA IR.
It should be done via USB ONLY. Thats one of the main instructions in the ROM update page that pops up on executing the RU file.
I had problems because of the ports. AS4.X needs a hand full of ports to communicate with the PPC, in my case TCP Port 990 was already in use.
B744 said:
Just a thought, but are you connecting via a usb hub?
Best not to, and I find always using the same usb socket also helps...
Click to expand...
Click to collapse
No, I am connecting dirtectly to the laptop.
Robin
S0NIC said:
I had problems because of the ports. AS4.X needs a hand full of ports to communicate with the PPC, in my case TCP Port 990 was already in use.
Click to expand...
Click to collapse
HOw do I check this, I am not very PC Literate.
I am much more used to a Mac where things normally 'just work' :?
I have just noticed a couple of things following some of the Microsoft trouble shooting guide.
If I have AS open on the KJAM it shows the spinning green button and that it is trying to connect, still nothing on the PC end.
HOWEVER what I did notice on the PC end in Device Manager is that a Windows mobile-based device appears under netowrk connectors.
So SOME KIND of connection IS happening.
Robin
PS Many thanks for being a sounding board for me and your helpful ideas, it is very much appreciated, I just wish I was making more progress.
Let me set the record straight.
This phone does NOT stink. The more I use it the more I like it.
Certainly it is a big improvement over my PDA2K in size and usability.
HOWEVER I still cannot get it to connect to my laptop and I am getting so frustrated cause its the last thing left for me before I really start to LIKE this phone..............
Any more ideas out there because I have tried everything I can think of with no luck at all except via IRDA.
Robin
Hi,
today i found a new problem which alarmed me a bit. For all these days, I have been syncing my qtek9100 with my laptop using activesync bluetooth partnership. Everything worked great all the time - no issues.
today i just tried using the usb cable to sync. I can see that the moment I connect the cable to the phone, activesync recognises the phone and presents the authentication window and then later connects me to the phone. Great till here. But then, the pc activesync window shows "Looking for changes.." for a brief moment and then shows "Syncronizing.." and gets stuckup. On the qtek side, all I see is "Connecting" and thats it. I tried to be patient but nothing happens at all.
Interesting thing is that, with this USB cable connection the Tools->Add Remove programs and Tools->Explore Pocket PC work absolutely fine. I could install a software too, successfully.
Can someone tell me if I am missing some steps coz of which it doesnt sync when on usb connection ?
Very important concern is that, if I want to upgrade the ROM I need to establish PC<->qtek connection via usb. Since I am able to explore or install software when on usb, is it safe to go ahead with upgrading process ? (the fact that i am not able to sync using usb makes me feel my partnership is not setup properly enough for me to start the upgrade)
Can anybody guide me through this ?
Anup
I have the same problem with my brand new Qtek9100 (I received it just today). I think it's just a bug in the ROM (I am using the latest stable from the XDA FTP). I don't think there is much we can do, to be honest. My ActiveSync doesn't have such problems with any of my other 6 PDAs.
Firewalls?
Guys, are you sure it's not a software firewall ? I had the same problem. Even opened up the firewall completely and it wouldn't work. If I exit the SW firewall, it works perfectly.
Hope that helps, DBo.
Re: Firewalls?
davebo said:
Guys, are you sure it's not a software firewall ? I had the same problem. Even opened up the firewall completely and it wouldn't work. If I exit the SW firewall, it works perfectly.
Hope that helps, DBo.
Click to expand...
Click to collapse
Oh !!, well thats something I need to check out. When I go bck home today, let me check it. I dont have any other firewall software installed other then the one which came with windows xp sp2.
By the way, I just let the activesync run the whole night just see what happens, and in the morning, I was presented with this error.
0x80072ee2
The server could not be reached. This can be caused by temporary network conditions.This condition is generally temporary. Try to sync again later.
Click to expand...
Click to collapse
Let me see what more I can dig into. But with this situation, is it safe to upgrade the ROM ? I mean can I assume that my activesync partnership via usb is working properly and its just a sync issue ?
Anup
Hey guys,
Ok this sync is really bugging me, first it took me ages to work out why when i plugged it in the connection went green ina ctive sync and said connecting but wasnt working no matter how long i gave it - turns out it was a firewal problem,
but now when i plug in my wizard and the wizard says connecting under active sync but my computer active sync doesnt do anything, i tried switching usbs restarting both PC and Wizard to no avail, i know my PC is seeing somthing there because it says at first (when i plug into new USB port) found device etc etc, but then it installs it as a network connection and trys to aquire an IP/Network address from it!! that doesnt seem right to me!
Any advice would be great
Thanks
Nathan
hmm has anyone with a working active sync noticed if its installed as a network device for you? does the wizard work as a USB - GPRS modem? because that would explain that bit.
Thanks
Hmmm...
I'm gonna guess that no one is responding because you've basically said some things that lead everyone to believe you've not researched your device or problem before starting a new thread about issues that have been covered time and again.
First, by default Windows Mobile 5 (WM5) connects using the Network Connection method. If you want to use the old USB Serial connection your will need to upgrade to an AKU 2.2 or AKU 2.3 Rom.
Second, if you use the search function (see the top center of the screen) you will find numerous threads discussing several issues with ActiveSync.
Newbies are always welcome but you need to at least try to find your answers before just plopping donw a new thread.
Hi,
I did a search, and tried most of the suggestions, but i dont get this AKU2 thing? and couldnt find a deifnition.
but anyway im since broken the phone so thanks anyway guys
Check your vpn option and firewall option. If you using cisco vpn then uncheck "statefull firewall (always on)".
hows the conection done? hopefully usb?
what setting / software are needed on the lappy and tytn?
if at all it can be done?
You can do it through USB, Bluetooth or IrDA.
These instructions are for universal, but the same applies for TyTN:
BlueTooth
IrDA
USB
maybe we should put this on the wiki?
yak86 said:
maybe we should put this on the wiki?
Click to expand...
Click to collapse
Wiki updated, I've put it on FAQs:
http://wiki.xda-developers.com/index.php?pagename=Hermes_FAQs
DUN
Is there a way to use DUN now that it's been disabled because of Internet Sharing?
New Tyten and Vista
Ok, I've been through the 3 ways to connec as a modem, I actually manged to connect ages ago with XP.
I now have a new Tyten, well new for the states but probably old in the rest of the world.
Anyway the New Tyten has a thing called Internet Sharing instead of wireless modem
None of the old settings are there anymore.
It also has a new way to connect via Blue Tooth Pan.
I've tried the Pan way but I had no luck, the connection seemed to work but I couldn't get on the internet.
I then tried USB, I couldn't get Vista to recognise the Tyten, even when I turned off the active synch, anybody got any ideas????
with Vista and WM6 internet sharing I think its easier than DUN. there is a whole how to in the help program on your hermesjust open the help app and search for internet sharing. just make sure your phone and laptop are connected via bluetooth and then open the internet sharing app and click connect make sure its set to bluetooth PAN. on my laptop I have a little bluetooth icon when its on so I right click that and then connect via persoanl network and then a little pop up pops up and I click on the connect bottun and it connects in about 15 seconds pretty easy! I know for USB you have to open the WMDC connection settings and uncheck allow usb connections.
Thanks
Cheers for that, I'll give it a go, although to be honest I've been trying it all afternoon..
I get the connection but no Internet connection..
Help Still needed
Ok, the plot thickens, I found drivers on the HTC Europe site to connect your Hermes to Vista.
I uninstalled all of the previous active synch hardware and also thre previous modem
When I plug the phone in it doesn't open the new downloads.
Any ideas, I'm running Windows 5.1, is there an official Windows 6 I can update to?
Some help with Macbook
So the instructions are great but how does it work on an Apple Macbook? I've searched through the forum many times without any luck. Any ideas on how to connect via USB and/or bluetooth?
elnino132 said:
So the instructions are great but how does it work on an Apple Macbook? I've searched through the forum many times without any luck. Any ideas on how to connect via USB and/or bluetooth?
Click to expand...
Click to collapse
Search, then you'll find.
It is ok for me using 10.4.10 with USB via MissingSync.
http://forum.xda-developers.com/showthread.php?t=302977&highlight=MissingSync
this may help...
For anyone having trouble getting their laptop to recognize the 8525 as a modem this may be the solution.
http://www.terranettech.net/DisplayPg.aspx?codeid=1128
my phone was working fine but when I tried to set my wife's up to tether it wouldn't show new hardware found when plugged in and when I tried to manually install the driver the process bix just kinda stalled out and wouldn't go forward with the driver even though I had browsed to the right one. I had to uninstall the driver which was viewing the phone as a serial device. if you're having this trouble then try following te directions in the link above. it worked for me...
Hello everyone, Ive searched but come across no help
Im using a Cingular 8525 with the 2.06 firmware and windows vista ultimate. I cant get my computer to connect to it for Dial up networking. My phone allows it to use it (its an option on the phone/laptop when pairing) but it does not connect! It keeps giving me errors. I have tried to enable "Bluetooth DUN instead of USB in the internet sharing app, but nothing changes.
Also, how can I get Windows Mobile Device Center to access my phone via bluetooth? Thank you!!!
can anyone offer assistance? thanks
Anyone at all? This is driving me nuts! I even used two different bluetooth drivers in my vista pc...but still nothing. it works via usb, but not bluetooth. Help???
I got Internet connection sharing working via BT PAN with the new ROM and Vista. Never tried to use it as a modem though.
DirkM said:
I got Internet connection sharing working via BT PAN with the new ROM and Vista. Never tried to use it as a modem though.
Click to expand...
Click to collapse
can you give us your step by step instructions on how to do that?
Id even be ok with getting it to read with a USB cable... After upgrading to WM6, I lost sync support for Vista...
I always take my time before jumping into anything new, On my experience bugs take a while to be sorted out and fixed.
My advice, stick to XP and WM5 for a year at least, then it would be a lot safer to upgrade.