anybody know how to properly setup an airave from sprint? i have a standard broadband cable modem from comcast and a netgear wireless router i use. the airave manual says to directly connect my cable modem cat5 to the airave. then use one of the ports on the back of the airave to connect my router. i did this and i get no internet connection at all on my pc.
so i instead hooked up my cable modem to my router "like usual" and then hooked the airave to one of the ports on my router. bang, i have internet again and the airave seems to be ok other than im still waiting for the mobile led to connect. sprint told me it could take 2-3 hours? i already had to reset the airave because the led indicates a hardware error of some sort "flashes amber in color".
so my question is, do i have this set up properly or what?
I've seen it take as long as 4 hours to register. be sure it also has clear line of site to the sky or atleast the GPS annt. with Verizon the device wouldn't register with out a gps location. Also you might need to open a port or 2 to allow data and voice to travel through your router.
glennpettit said:
I've seen it take as long as 4 hours to register. be sure it also has clear line of site to the sky or atleast the GPS annt. with Verizon the device wouldn't register with out a gps location. Also you might need to open a port or 2 to allow data and voice to travel through your router.
Click to expand...
Click to collapse
the airave is near my balcony slider window. the gps antenna is attached to the window itself. what do you mean by open a port on my router? how do you do that per say? you mean not have it blocked by the hardware firewall?
glennpettit said:
I've seen it take as long as 4 hours to register. be sure it also has clear line of site to the sky or atleast the GPS annt. with Verizon the device wouldn't register with out a gps location. Also you might need to open a port or 2 to allow data and voice to travel through your router.
Click to expand...
Click to collapse
Dont connect it directly!! the air rave fails as a router!!! i got half normal speeds... if you really wanted to... what you have to do is power cycle your modem after connecting the air rave to it and your computer to the air rave. Yes, it took forever the first time for me too.
Oh... by the way they may be down right now... might be your problem. I know mine just stopped working.
aimbdd said:
Dont connect it directly!! the air rave fails as a router!!! i got half normal speeds... if you really wanted to... what you have to do is power cycle your modem after connecting the air rave to it and your computer to the air rave. Yes, it took forever the first time for me too.
Oh... by the way they may be down right now... might be your problem. I know mine just stopped working.
Click to expand...
Click to collapse
my modem is plugged into my netgear router. then the 1st router port goes to my pc and port 2 is for the airave. that's what i wanted to make sure i set up correctly.
so should i go into my router setting and open port two for the airave then?
fixxxer2008 said:
my modem is plugged into my netgear router. then the 1st router port goes to my pc and port 2 is for the airave. that's what i wanted to make sure i set up correctly.
so should i go into my router setting and open port two for the airave then?
Click to expand...
Click to collapse
I didn't need to open any. You probably don't either.
aimbdd said:
I didn't need to open any. You probably don't either.
Click to expand...
Click to collapse
thanks, i just wondered why the mobile led started flashing amber instead of green or going a solid green?
aimbdd said:
Oh... by the way they may be down right now... might be your problem. I know mine just stopped working.
Click to expand...
Click to collapse
figures, first 3 towers down for 4 weeks and now this is down too? what the hell!
Sprint recommends you set it up BEFORE the router, but you dont really need to.
Try this.
Reset your network; unplug everything, and, plug your modem in first, wait until its fully active, then plug your router in, wait until that is fully active, then plug the airave in.
As soon as you get the flashing amber light on the Airave, (assuming you do), then do a hard reset by sticking a paperclip or straight pin into the reset hole on the back on the airrave, holding it in for at least 30 seconds, then release it, and see if the airave connects.
give it at least an hour after you do that to connect the first time...
If that doesn't work, either the tower is down in your area, or you have a bad unit.
I assume you are using the newer model, not the one from a few years ago...
wase4711 said:
Sprint recommends you set it up BEFORE the router, but you dont really need to.
Try this.
Reset your network; unplug everything, and, plug your modem in first, wait until its fully active, then plug your router in, wait until that is fully active, then plug the airave in.
As soon as you get the flashing amber light on the Airave, (assuming you do), then do a hard reset by sticking a paperclip or straight pin into the reset hole on the back on the airrave, holding it in for at least 30 seconds, then release it, and see if the airave connects.
give it at least an hour after you do that to connect the first time...
If that doesn't work, either the tower is down in your area, or you have a bad unit.
I assume you are using the newer model, not the one from a few years ago...
Click to expand...
Click to collapse
hmm... most modems you should connect what ever your connecting to it then power cycle it..
aimbdd said:
hmm... most modems you should connect what ever your connecting to it then power cycle it..
Click to expand...
Click to collapse
not with this gadget you dont..
The air rave is also a router, and, for a router to work properly, the modem its connected to has to grab an IP address FIRST; If you have it all connected and then restart everything at the same time, the air rave and the modem are fighting to grab the first IP available, and neither one will succeed.
I've done this procedure many times for the air rave, and it works well..
its working fine now, fast downloads too! wish i had this outside my home. and yes i only have this unit because my area has 3 towers down for the past 4 weeks. service is horrid otherwise.
wase4711 said:
not with this gadget you dont..
The air rave is also a router, and, for a router to work properly, the modem its connected to has to grab an IP address FIRST; If you have it all connected and then restart everything at the same time, the air rave and the modem are fighting to grab the first IP available, and neither one will succeed.
I've done this procedure many times for the air rave, and it works well..
Click to expand...
Click to collapse
The two routers i use wont grap an ip if i dont powercycle the modem after connecting them
did u get it for free? what did u say to get it?
I am getting 2 of them
I called Monday about issues I have been having in my town and while talking with Tech support and Retentions I asked if they would wave the ETF on all my lines since my service wasn't that great. They offered me an airrave for free and all fees waived. I asked if I could have 2 of them? One for my home and one for my parents. A supervisor got on the phone and after explaining the issues she said sure, you can have 2 of them free of charge and with no monthly fees.
hiphopgamer26 said:
did u get it for free? what did u say to get it?
Click to expand...
Click to collapse
Dude it's so easy to get one. All you have to do is call customer service, then ask for To terminate your service.
The rep will try to go back and forth, no reason just tell them to transfer you. They will send you to customer retentions dept. The person will ask why you want to terminate... you say something like this...
Well I haven't been getting any coverage at home and this is my only phone. My neighbor has ATT and they had to get some strange signal boost device or something, anyway I am probably going to switch to verizon because they have really great service on my street.
BAM! the agent will offer you the airave, FO FREE, and will be so happy that they were able to "convince" you to stay on board. It's a win for everyone.
***What will not work is to call and ask them to send you one for free, you have to let them believe they fixed the problem... hehehehe.
Related
I have not read or found anything on this before. So I thought that I would share what I just found. in the support section under sprint power vision it give a tutorial on to use your phone with the phone as modem and it make no mention of a charge for that service. So I asked a online chat rep. they said that it was included with power vision. So I said thanks disconnected started a new session asked again they said that it is not included. So I asked for a number to call they gave me a number for sprint employees as I have the SERO program, and apparently that is considered an employee account.
I called and asked them the same question to the live phone support person. She took a look at a few things and said yeah on the SERO program it is included but not on the power vision. So I asked her If there was anything I needed to do. She said nope I will add it onto your account. I once again verified that it was no charge she said that the SERO plans have it as a option for free but it is not by default turned on.
The number I called is 1-888-503-3078. It was given to me by the send online support person.
I am going to sparingly try it for a few days and then check it out the billing to be sure. I will let all you SERO users know for sure.
Hey i just called and asked the rep the same questions and what she told me was that sero is not covered under the phone as modem deal. She said it would cost 40 dollars a month for it so i decided that it didn't work for me. On the other hand i own the mogul and i asked her if i was unhappy with the performance of my phone because of it having crappy firmware update etc... she said i can call insurance and have them replace my phone with one of my choice for a 50 dollar deductable.
you should try these guys.
you pay a small fee one time till the exp of the license which should last a few years if i remember. just read the details of it. i have used it on sprint network with my treo 650. it works like a charm. you dont need to call sprint to ok this. just as long as you have a data plan on your cell phone. preferably the unlimited one as you will be on there for a while.
http://www.junefabrics.com/pdanet/index.php
personally, i could never get pdanet to work for me so i used usbmodem. after a while, i got lazy and just started using internet connection sharing and bluetooth.
oh yea, no charges for any data whatsoever
I just use Internet Sharing and bluetooth, I'm on the SERO plan, and it works *fantastically*. I get 60Kbps downloads w/out problems and have run VOIP over it.
I couldn't get ICS over bluetooth working correctly, it always drops the connection and shuts down bluetooth on the phone after about a minute, even with the latest ROM. WMWifirouter works great though, I'm getting around megabit/second in places with good coverage.
From primenall's posting in this thread:
There is one edit that should be done, that will eliminate a step in the connection process and will hide your tethering activity. Credit goes to Luv2Chill..... here's the Qoute
""""" OK I've poked into things a bit more and yes it seems Sprint is up to no good in regards to tethering. Those of you running Sprint ROMs should remove the following registry value:
[HKEY_LOCAL_MACHINE\Comm\InternetSharing]
"Extension"="rilphone.dll"
Usual caveats about editing the registry apply here--don't do this unless you know how."""""
Removing means Deleting that entry from the registry, (it doesn't delete rilphone.dll just the shortcut to it when you open I.S.)
Once done tethering is simple using the included Internet Sharing....
USB should only be plugged into PC at this point...
1. Open Internet Sharing and hit connect (it opens a data connection to Sprint)
2. Plug usb into phone, wait a minute for PC to set up and that's it.
Always hit "disconnect" in I.S. BEFORE removing USB, always.
Click to expand...
Click to collapse
I deleted the regkey and connected via Internet Sharing without issue.
Once you get that working, check out WMWifiRouter. Turn your PPC into a wireless modem/router.
That reg key removal worked just fine for me. Did a small test with it and seems to work just fine. Now the wait until next billing cycle!
keep us updated on the outcome of that bill!!
taxilian said:
I just use Internet Sharing and bluetooth, I'm on the SERO plan, and it works *fantastically*. I get 60Kbps downloads w/out problems and have run VOIP over it.
Click to expand...
Click to collapse
You should really try WMWifiRouter. The Sprint EVDO network is capable of much more than 60KB/s, but thats about the limit that you can achieve with bluetooth. WiFi on the other hand has much greater bandwidth and won't be a bottleneck like bluetooth. I don't use it much, but I can get around 130KB/s down using WMWifiRouter.
I was wondering... If you have unlimited data plan and setup your phone to act as a modem via the USB connection how can they stop you from using your phone as a modem? Shouldnt we get the full bandwith of Sprints network just doing it that way?
im using that WMWifiRouter thingy, and at first I was doing PAM conneciton (didn't realized it till I knew), then i started getting remote disconnected error. I assume Sprint stopped it on their end. Now I'm using PCS Vision. I really doubt I'm gunna get charged for tethering with the PCS Vision connection, I didnt even do any registry mod/delete.
My question is... Will I get charged for those time I was PAMing? I just wanted to seperate my usage charges to know if I'm getting charged for either both PCS Vision connection and PAM, or just PAM.
I get download speeds of 95 to 150kbps using rapidshare, btw
wonderboy2005 said:
You should really try WMWifiRouter. The Sprint EVDO network is capable of much more than 60KB/s, but thats about the limit that you can achieve with bluetooth. WiFi on the other hand has much greater bandwidth and won't be a bottleneck like bluetooth. I don't use it much, but I can get around 130KB/s down using WMWifiRouter.
Click to expand...
Click to collapse
Sure, if your WM hardware uses BT1.2. If it uses BT2.0, then no
BT2.0 is gonna give you 3mbit/sec on the link, vs .721mb/sec
The 3mbit should be faster then any EVDO network you can find
Power drain should be significantly lower on the phone as well.
Ok, this is goofy.
Wifi works great
EVDO connects to internet and works great
3g shows 3 bars, but will not connect to internet
This is true even after a hard reset. Must be a settings issue? I did a hard reset, let it set up, and still same problem.
I got the same problem. Purchased the phone yesterday morning. I never had the data plan before. I called T-Mobile twice and they told me that it can take up to 48 hours for the data to kick in. If it doesn't work by tomorrow morning, I'll give them a call again.
i got the same thing too guys. it is fine now and i got a text message from tmo so it it cuts out again i will chime back in.
buy yeah, yesterday i lost connection twice for long periods of time, like a couple of hours.
Thanks for the info! Seems pretty weird that it works when I'm in an E area, but not on 3g. Maybe different towers or something. Friggin awesome phone though!
LOL, WTF
i just tried to go on yahoo on my hd2 just now after posting and guess what.... it's out again!
OK so I pulled the battery and popped it back in and my internet is back.
i hope this isn't a hardware issue!
Yeah, this is interesting. Popped my TMo sim into my Xperia, could only get E level of service for some reason but could connect to the internet. Put the sim back in my HD2, took it to the far corner of the basement where it drops to E service and it connects to the internet. Back in 3g zone and it won't connect at all. At least it seems to have a stronger antenna than the Xperia. I'll have to give them a call and see whats going on.
there was an issue with the settings...
you can try a couple of things first...
if you are familiar with windows (which sounds like you are), you need to go change the access point name (apn) to one of 2 options...
wap.voicestream.com
epc.tmobile.com
I called into customer service about same issue. I was told to power down, remove battery and start it again and check. It worked afterward.
Maybe it was due to them activating my new data plan, from Android data to Smart phone data. I don't know, just guessing.
I thought maybe I was having this same problem yesterday..
thought eh its all in my head.
Maybe it was due to them activating my new data plan, from Android data to Smart phone data. I don't know, just guessing/QUOTE]
What phone did you have?
Click to expand...
Click to collapse
This is tmoUS, guys. They're notorious for having ****ty 3G service. No point in having HSPA+ when the majority of the people are still reliant on EDGE. Hopefully by summer you guys will get decent coverage.
hazard99 said:
I thought maybe I was having this same problem yesterday..
thought eh its all in my head.
Maybe it was due to them activating my new data plan, from Android data to Smart phone data. I don't know, just guessing/QUOTE]
What phone did you have?
Click to expand...
Click to collapse
HTC Dream.
Click to expand...
Click to collapse
lude219 said:
This is tmoUS, guys. They're notorious for having ****ty 3G service. No point in having HSPA+ when the majority of the people are still reliant on EDGE. Hopefully by summer you guys will get decent coverage.
Click to expand...
Click to collapse
I'm in NYC. The 3G is good here. Rarely had problems. Probably only a day or something that I can remember.
spotty here in denver. got mine last night. can't get any gps satellites for google maps either.
-Tony
""there was an issue with the settings...
you can try a couple of things first...
if you are familiar with windows (which sounds like you are), you need to go change the access point name (apn) to one of 2 options...
wap.voicestream.com
epc.tmobile.com""
It was set to epc.tmobile.com
I tried to change it to wap.voicestream.com, but that setting errored out.
Then couldn't get the epc.tmobile.com setting to work which is strange. Soo, did a hard reset and let it set up again. Same thing. I can connect to internet with Edge, but 3g even though it shows the signal bars and everything seems great will not connect to internet, download email, update weather, etc.
I too am have this problem... Sometimes web works great, other times no web but strong 3G.... I thought I was going crazy...
My internet was working really slow yesterday when I first got the phone (5-60 kbit/s). Called up tmo to ask if maybe they had set me up with just tzones or something. The guy said "no everything looks fine here...oh wait I see there's something that needs to be reset; I'm surprised you were getting internet at all." When I asked him what it was he said he "couldn't really explain what it was", to which I replied "..."
Anyway, it seems to be working fine now. Don't know if this could be related to the problems you're having, but giving tmobile a call couldn't hurt, maybe they can flip the magic unexplainable switch for you.
Ok so I couldn't get internet for two days now, I called T-mobile twice and told me to wait 48 hours. After thinking something was fishy, I looked at my receipt from Wal-Mart where I purchased the phone and I noticed something peculiar: "REQ Android Web: 30:00". Knowing damn sure I did not purchase an android phone, I called T-Mobile for the third time, complaining, so the first guy transferred me to another operator. He checked out my account and it turned out that I didn't have any data plan at all. So he added the plan and within 20 minutes I was surfing. Everything works great. I'm getting about 850 kbps in northwest Indiana.
It's very interesting that the first two operators I called never even bothered to look at my account to see if I have a data plan.
Just discovered new regarding the no data issue.
I had the no data problem again today, even though it was working in the morning. I decided to reboot and check, but then I noticed the 'Terminate Data Connection' option when I hold down the power button. So I tried it. It killed the data connection and when I went into Google Maps, the data connection reactivated and everything was fine again.
So, it may be a bug!
this is a short story of my past week saga.
a month ago i got 2 evos. wife and i.
i was sold on the fact that with these phones while one could pay 30 bucks a month for up to 8 on wifi hotspot,
OR!
they could be used for internet sharing over usb for free to one computer.
that is what 3 different sprint reps told me, and i was shocked b.c i thought there was no way to get that but i was clearly told and i asked repeated questions because it seemed like nirvana.
anyway i get the phones and as i am getting teh numbers set up do the dreaded late june OTA update which apears broke a bunch of your roots. bummer.
anyway.
i live in a 4g land and happily for a month on both phones I
turn the 4g radio on,
wait for connection,
connect supplied usb cable to computer with htc sync software installed
connect phone and use usb settings drop down to set the phone to
internet sharing over usb.
with in 30 seconds htc sync had added a network adapter and life was great.
i don't think i ever did it over 3g, however a sprint rep told me after asking "is this free tethering to one computer only on 4g thing?" replyied "i haven't had anyone say they couldn't over 3g but im not sure" but i tried once and i don't think it got working, i think i got error 67.
i thought it was hilarious b.c i assumed most were rooting for the great wifi teather, ?or usb? and it was working as so out of the box.
so after carefully reading the hundred or so posts by all rooting methods, what to do with adb, then the single click, then the single click removal due to messed up 4g stuff... i just kept waiting b.c although im sure i could follow a multistep nand root process, but as the phones worked so well as is, and i wasn't sure if teh 4g radio was sorted out yet in a simple root i just waited to root later.
so this past thursday or so i did on my phone the official over the air update to 2.2
3.26.651.6
and all day i was highly enjoying it. small changes here and there
UNTIL!!!
i went home and did the standard 4g radio on, usb connect, drop down,
hm... internet sharing has been changed to usb teathering....
and i did it, and nothing happened. error 67
so this time i unplugged radio 4g of on, confirmed in menu settings we were go with ip
and phone internet worked
but after plugging in usb and switching to usb teathering and quickly going back to the 4g menu status page i would watch the 4g radio disconnect, start scanning, maybe attempt to connect to sprint, then scann again forever
then dump a error 67.
so.... thats a frustration...
so i call sprint, and they say you need to go to a store to fix the update, yes they know it createdissues. so i go to a store.
they send me to another store, a tech store... they say oh you get error 67?
call sprint tech support they need to clear it up on their end.
so i call and they try it. i do the whole pound pount 32 somthing enter a code
off on
wait.
and still errors and no connecting...
so i call and they say you need to go back to the tech store adn have them put the update on.
i am slightly ticked at this point but totally staying cool.
i am starting to realize that this is an issue. and sprint has no idea.
next morning i do make it back to the store...
and speak with the tech guy
1st telling him the story.
2nd asking before anyother stuff, can we make this simple and restore my phone with thier tools to 2.1
he says basically, ah nope. i can't do anything. i have no tools.
i have no software. on this phone its basically the ota's htc send us.
so bascially spritn wants me to get all the way here,
and all he's going to do is go behind the door
punch around on my phone to make sure im not an idoit, then set the phoen back to factory settings, and make sure 2.2 looks aok.
so knowing this isn't going to solve anything, i let them go anyway so when i talk to sprint again i have followed their suggestions yet, i still have teh issue.
so that's what i do, and after putting contacts back on and using an app to restore most of installed apps. i head back home...
there is now frustration but still maintain my cool, bc after all i live in america, and i will get to eat today. overall life is good.
idea, lets call htc. so i do.
basically this person is slighly tech and proceeds to say,
from what i hear, due to a glitch 2.1 owners have free hotspot.
most likely that got fixed in 2.2
but i held my ground stating that hotspot and usb data sharing are two distinct thigns, and as much as sprint would like to merge and charge, that difference adn stated fact was the selling reason for me on these...
but she confirmed that there is no going back to 2.1
but also left me with a glimmer or hope.
so i called back sprint then sprint tech, then got on the phone waitng for advanced tech support to call me back on the idea that i just need my account provisioned for usb data tethering. which allows a 1 computer to share the data from my plan, and as i have unlimited, its no problem.
the tech tried to do something like that... but got to a point where we changed and confirmed something deep in my phone like either a 3g or 4g mac address was right, but i still had issues, and so he said he woudl have advanced tech call me back b.c they had better tools to assist me.
well that hour call back still hasnt happened and its around 36 hours know.
maybe i get a call monday..
however... at this point i am bugged b.c obviously there is still a 2% change this will get solved by the correct device provisioning,
however i believe now the sprint reps merely didn't know it was a glitch which allowed single person teathering so now if i call, basically all i get is big crocodile tears that say im sorry you were misinformed...
so the hilarious this is i still have the other phone, no way i will update that one, b/.c its our web lifeline now.
and if the other one gets sorted out great.
if not,
i have been waiting in the back, but this time.
im joining the others waiting for the FANTASTIC DEVS to find the exploit to allow nand rooting for the ota and stock shipped 2.2 evos
and i will be in.
it can't come soon enough.
thanks for reading, enjoy your night.
**newcomers like me to xda, please spent a couple hours reading up before you post or ask questions.
you will be shocked how many answers are here.
if all your wanting to do is tether to 1 pc through USB, than just get EasyTether.
It works great for me, and I still get 7mbs with 4g turned on while doing a speedtest on my PC. And, you do not need to be rooted to use it.
Yeah, thanks for the reminder, i tried that and pdanet first, but stopped bc i was able to with htc's stock software, and i was told its legit from sprint, but at this point it might be the way to get along till more headway is made, only 10 for the https and would work well as i dont need root. At this point 40 quarters is a better use of my time Still though kinda ticked at sprint, i feel like this has been a mega bait switch. They have been helpful, but they cant fix it.
-owen while xda appin'
Anybody elses airave take a dump today? I power cycled it numerous times yet it always goes back to the mobile light blinking orange and back to no service for my phone in my house. Im in long island NY. I just called Airvana and they had a relay person take a message because they are only open from 8am-5pm EST so basically im screwed until morning.
oreoOozZz said:
Anybody elses airave take a dump today? I power cycled it numerous times yet it always goes back to the mobile light blinking orange and back to no service for my phone in my house. Im in long island NY. I just called Airvana and they had a relay person take a message because they are only open from 8am-5pm EST so basically im screwed until morning.
Click to expand...
Click to collapse
Yup you are screwed. sry to hear man
Anybody else? Still no callback and my airave is still out...
It's still out
Sent from my PC36100 using XDA App
oreoOozZz said:
Anybody elses airave take a dump today? I power cycled it numerous times yet it always goes back to the mobile light blinking orange and back to no service for my phone in my house. Im in long island NY. I just called Airvana and they had a relay person take a message because they are only open from 8am-5pm EST so basically im screwed until morning.
Click to expand...
Click to collapse
mines fine. jw do you use the airrave for voice or data? i found that switching prl's could help the data. i did it and its really nice. i get data where i havent before and its by far faster than sprints 3g
here are the links. do some reading you might really like this.
http://forum.xda-developers.com/showthread.php?t=697487&highlight=cdma+workshop
http://forum.xda-developers.com/showthread.php?t=696073&page=1
if you have 2.2 you are going to need the 2.1 epst.apk. regardless you will need a msl reader which you can get in the market.
The original airave is being phased out. It only supplied 1g data and voice. There are numerous posts in the official sprint forums on how to obtain the new Airave access point/airave2/airvana (multiple names) for free. They even supply a direct number in one post. It is better because its installed before your router, Modem-->Airvana----> router, so you don't have to open any ports or anything. It supplies 3g speeds and the same voice. Might want to look at upgrading.
cowboyboats said:
The original airave is being phased out. It only supplied 1g data and voice. There are numerous posts in the official sprint forums on how to obtain the new Airave access point/airave2/airvana (multiple names) for free. They even supply a direct number in one post. It is better because its installed before your router, Modem-->Airvana----> router, so you don't have to open any ports or anything. It supplies 3g speeds and the same voice. Might want to look at upgrading.
Click to expand...
Click to collapse
nice im looking into getting the airvana
i want to figure out if the voip jack can be used...
I'm having a WTF moment.
Got my preorder One last Thursday and have been having trouble getting it to connect to the Media Link HD dongle.
First, it seems to connect and pass through image to the TV but I get a message saying something like "be sure the TV is properly configured". Then, I get other messages saying that WiFi Hotspot needs to be enabled and to go to the AT&T website, or dial 611.
After over a half hour with a service rep, I was told that the Media Link requires a WiFi hotspot, which in turn requires that Tethering be provisioned on the account... for another $20 per month for a 5gig plan. Suffice to say I told the supervisor I was eventually passed along to that the practice of incentivizing customers to preorder and stay with the company by offering a free dongle only to be trapped into spending more money every month to use it is a tactic worthy of Tony Soprano.
The part that confuses the hell out of me is that if the Media Link and phone both connect through my WiFi router, why would Tethering/Hotspot to connect to the AT&T data network even be necessary?
So, anyone else have this problem and a workaround?
BillTheCat said:
I'm having a WTF moment.
Got my preorder One last Thursday and have been having trouble getting it to connect to the Media Link HD dongle.
First, it seems to connect and pass through image to the TV but I get a message saying something like "be sure the TV is properly configured". Then, I get other messages saying that WiFi Hotspot needs to be enabled and to go to the AT&T website, or dial 611.
After over a half hour with a service rep, I was told that the Media Link requires a WiFi hotspot, which in turn requires that Tethering be provisioned on the account... for another $20 per month for a 5gig plan. Suffice to say I told the supervisor I was eventually passed along to that the practice of incentivizing customers to preorder and stay with the company by offering a free dongle only to be trapped into spending more money every month to use it is a tactic worthy of Tony Soprano.
The part that confuses the hell out of me is that if the Media Link and phone both connect through my WiFi router, why would Tethering/Hotspot to connect to the AT&T data network even be necessary?
So, anyone else have this problem and a workaround?
Click to expand...
Click to collapse
i'm pretty sure there is no need for tethering. look more closely at your configuration and see if there's anything wonky going on there, first
slackercow said:
i'm pretty sure there is no need for tethering. look more closely at your configuration and see if there's anything wonky going on there, first
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Click to collapse
Like? Not even sure where to begin. The phone connects to my router just fine, so that's not it. This is a real head-scratcher.
Have you tried changing out of game mode? If its not that they are forcing you to use hotspot to spend more on monthly charges ergo why it was free. Or one more possibility its just a mistake in the software and they will fix it in a future update. I'm glad I don't have att. I hope for the best you don't have to use your own data, just to use the media link
Sent from my SGH-T769 using xda app-developers app
5odead said:
Have you tried changing out of game mode?
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Click to collapse
Whoa. Game mode? What's that?
Sent from my HTC One using Tapatalk 2
Not sure I don't have the phone yet. But that's what some other guy said he did to be able to see something on a TV. He did use a mhl cable though. So I don't know for sure if that will apply to you.
Sent from my SGH-T769 using xda app-developers app
No, you definitely do not need tethering / hotspot on your account. I use the Media Link HD with my One (AT&T version) without any issues and I don't have tethering on my account.
Make sure the firmware on your MediaLink is up to date and both it and your One are correctly connected to your WiFi hotspot. Also, be aware that any complex security settings on your hotspot could give you trouble.
Sent from my HTC One using xda app-developers app
The firmware version of my adapter is 5.19.103.1 with no unusual settings on my router, which is an older Liksys - the blue one with the dual antennas.
The dongle recognizes my network name and my One connects for a second until a dialog on the phone reports that hotspot is required and to go to the AT&T website or call 611.
I have never applied "unusual" settings in the router other than naming the network, broadcasting SSID and applying WEP.
Any help is appreciated.
Sent from my HTC One using Tapatalk 2
I have tethering on my plan but I did notice that the flash wouldn't work while it was connected to my MediaLink. It gave an error message saying that flash isn't supported while hotspot is enabled.
would also like to know how to get around this hotspot error.. I've tried different security settings on my wireless router; what I haven't tried is using NO security to see if that helps. will try this now and update post!
edit: even no security on my wireless router doesn't change anything.. hrmm
born_fisherman said:
edit: even no security on my wireless router doesn't change anything.. hrmm
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Click to collapse
Yeah, this is getting wierder by the moment.
Likewise I tried disabling security on the router with no results.
I just installed a tethering app which requires root (suggesting to me that it works around any block at&t put on the ROM), started the link and it disabled tethering in favor of WiFi.
Looks like one of us is going to be on the phone with AT&T and/or HTC this week. I already have about 45 minutes invested with an appointment for Wednesday to discuss the tethering issue. Where I'm concerned, how I use my monthly bandwidth allotment is my business and they have no right to dictate limits to what I pay for within the confines of my plan.
Sent from my HTC One using Tapatalk 2
BillTheCat said:
Yeah, this is getting wierder by the moment.
Likewise I tried disabling security on the router with no results.
I just installed a tethering app which requires root (suggesting to me that it works around any block at&t put on the ROM), started the link and it disabled tethering in favor of WiFi.
Looks like one of us is going to be on the phone with AT&T and/or HTC this week. I already have about 45 minutes invested with an appointment for Wednesday to discuss the tethering issue. Where I'm concerned, how I use my monthly bandwidth allotment is my business and they have no right to dictate limits to what I pay for within the confines of my plan.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Have you tried putting the phone in airplane mode and then just turning on WiFi? I wonder if its just because the Media Link sees the hotspot on the device as an option, even though it isn't enabled or activated.
born_fisherman said:
Have you tried putting the phone in airplane mode and then just turning on WiFi? I wonder if its just because the Media Link sees the hotspot on the device as an option, even though it isn't enabled or activated.
Click to expand...
Click to collapse
Have the same issue, and putting the phone in airplane enables me to connect it with my tv but only for about 20 seconds. After that, the phone will
tell me that there's something wrong with usb tethering setup thus kills the connection. So technically, connecting the media link with the phone
triggers tethering on the phone, either usb or mobile data which are somehow blocked by atnt.
With regards to gaming mode, it's a mode on my tv that draws in extra frames to smooth things out, only it had a hard time working mostly lag.
As for the media link I doubt I'll need one, as my tv is a D8000 so runs wireless anyway.
Sent from my cm_tenderloin using Tapatalk HD
Any New news on this guys? The Media link i have is a glorified paper weight for now... As far as i am aware this only happens on the At&t one..My Bro will be getting the t-mo One tommorow if it works on his ONE I will just probably give hime the media link.. what a waste *sigh...
treyqutie said:
Any New news on this guys? The Media link i have is a glorified paper weight for now... As far as i am aware this only happens on the At&t one..My Bro will be getting the t-mo One tommorow if it works on his ONE I will just probably give hime the media link.. what a waste *sigh...
Click to expand...
Click to collapse
AT&T shot themselves in the foot ( and screwed the rest of us) by trying so desperately to charge us for tethering.
Assuming we are SOL on this unless using a custom rom?
Sent from my HTC One using xda premium
born_fisherman said:
Assuming we are SOL on this unless using a custom rom?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Pretty much for the moment. I tried flashing M7's ROM and it worked fine. Seems AT&T has blocked the WAP/Tethering function in either the kernel, radio, or the ROM. So, the solution would seem to be:
1) Find a ROM you can live with and flash it.
2) Find a Kernel (or radio, if that's what it is) that works with the stock AT&T ROM and flash it.
3) Wait for AT&T to get their heads out of their asses to realize that they're screwing their customers who have peripherals like the Media Link which connect via WAP and fix it in an OTA update.
Rumor has it that there's a 1.29 update out there somewhere. Let's see what happens. In the meantime, those of us who are in this boat should call AT&T's technical support and give them an earful for pushing disfunctional equipment on us. There's plenty of advertising hype from both AT&T and HTC about how cool the phone is, but nothing in the advertising literature that says how they crippled the phone.
I'm in the same boat here. There is another thread about this:
http://forum.xda-developers.com/showthread.php?t=2242737
If I can't figure out a router configuration that fixes it, I may experiment with "rooting" and then trying to kill the com.htc.tetheringguard app. I'd definately rather have it work through my wireless router like it should, but not if I've got to leave the network open/unsecured!
miked4 said:
I may experiment with "rooting" and then trying to kill the com.htc.tetheringguard app. I'd definately rather have it work through my wireless router like it should, but not if I've got to leave the network open/unsecured!
Click to expand...
Click to collapse
I am rooted, froze that app (along with all the other AT&T bloatware) with Titanium and it still doesn't work - no link action, no tethering, either.
Frankly, I'm pissed. I understand why they inhibit tethering, especially for those of us who are on unlimited data plans. There are always guys that will abuse it. But this phone came that way from the factory, which means that even those who are on 2G plans are screwed. In either case, if I'm paying for data, it's up to me to decide how fast I want to use it, the same way as if I were to pay for a tank of gas in my car, it's not up to Exxon to tell me I can't drive on the highway.
I was supposed to have received a call back today from the AT&T supervisor to discuss options, but (surprise!) no call. Looks like I'll be having a word or two with them tomorrow - and I have half a mind to demand a full credit on the purchase price of the phone for the amount of time I've spent jerking around with them about this.