Database Users

Word to the wise(scratch subject)

Well..like everything else I own...it was bound to get some imperfection within a short amount of time in possession. But lemme make myself clearer...I dropped my phone on the pavement and therefore I now have a scratched screen. While we all know metal can't scratch glass..pavement and diamond rings apparently still apply. But this isn't to simply warn all of you of the obvious fact that screen protectors are very handy on any device, but its to inform that no method found on he internet will cure scratches on the glass. From toothpaste to Brasso(which makes it worse actually). Nothing works..and therefore you are doomed to the scratches! Not sure what half he people on the internet are raving about on half the remedies for scratches in glass, but that's all it is, is hype. So learn from me either live with the scratches, buy protectors while you can...or end up forking over the money for a new screen eventually.

Bummer...not even sure if a screen protector would have survived concrete. But a good case would have...

Metal can't scratch glass? Is this something new for 2010.

indiearmy said:
Metal can't scratch glass? Is this something new for 2010.
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Sorry lol..Was typing it on my phone while watching Reno 911...I meant to say "metal can't scratch gorilla glass as easily".
Otherwise...I guess I'll try and wait out the arrival of HTC bravo or Supersonic...if either come to the US with a sim card carrier, and just give this nexus one to my GF. She claims I'm just being paranoid over something small so I guess she won't mind taking over ownership should a better phone come out.

fykick said:
Sorry lol..Was typing it on my phone while watching Reno 911...I meant to say "metal can't scratch gorilla glass as easily".
Otherwise...I guess I'll try and wait out the arrival of HTC bravo or Supersonic...if either come to the US with a sim card carrier, and just give this nexus one to my GF. She claims I'm just being paranoid over something small so I guess she won't mind taking over ownership should a better phone come out.
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Your completely giving up on the phone because a simple scratch on the screen, and instead you will wait for the Bravo a phone uglier than the concept model? This scratch must be very, very, bothersome.
I do get heavily irritated over small things such as this, but I would never buy an entire new phone over it. If its noticeable when the phone is on, then maybe yea..

fykick said:
Well..like everything else I own...it was bound to get some imperfection within a short amount of time in possession. But lemme make myself clearer...I dropped my phone on the pavement and therefore I now have a scratched screen. While we all know metal can't scratch glass..pavement and diamond rings apparently still apply. But this isn't to simply warn all of you of the obvious fact that screen protectors are very handy on any device, but its to inform that no method found on he internet will cure scratches on the glass. From toothpaste to Brasso(which makes it worse actually). Nothing works..and therefore you are doomed to the scratches! Not sure what half he people on the internet are raving about on half the remedies for scratches in glass, but that's all it is, is hype. So learn from me either live with the scratches, buy protectors while you can...or end up forking over the money for a new screen eventually.
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Have you priced out a new screen, by any chance?

All I keep reading is currently a repair for things like screens run 250 from HTC and maybe 75 to 150 from some place in Texas.
As for giving up on the nexus, I didn't mean give up on the nexus...just give it away when they come out with something newer should the specs not be lacking in the hardware section. The all black of the bravo, or even red/black of the supersonic are more my style anyways. But if their specs are worse, ill stick with the nexus.

Luckily I keep the stock case on...
because it seems I forget it is in my lap and I get out of the car, and so far I've dropped it about 5 times on the pavement and it is still beautiful!

Haha..you're totally right the stock case was doing me a great justice but I had gotten out of the car texting and sat my case down in the passenger seat and on the way back and at the edge of the pavement and grass it fell out of my hand lol ... and skipped around a a bit and resulted in one scratch/etch you can see while the phone is on and about 3 more while its off. Even the edges of whatever material the phone is made of has an etch in it. All these are very small seperately but all together are very distracting. I hope eventually I can get the screen repaired for under a hundred. Then I'd buy a protector and be happy with my nexus. But right now the prices to repair them are more than I originally paid for the phone. An I'd rather not pay more than a hundred for screen repair.

galaxys said:
Bummer...not even sure if a screen protector would have survived concrete. But a good case would have...
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The right screen protector, such as the invisibleSHIELD or Clear Protector, would have prevented this.. I only say this cuz of personal experience..

Ssantos6981 said:
because it seems I forget it is in my lap and I get out of the car, and so far I've dropped it about 5 times on the pavement and it is still beautiful!
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Christ... are you kidding?!
Mine goes in the passenger seat with a seatbelt firmly on and airbags fully deployed.
The wife gets shoved in the glove box

Some watch repairers have buffing machines to take scratches out of glass, you could try to find one of them.

I didn't even put the battery in my Nexus One until after I had put an Invisibleshield on it.

i highly recommend investing in a full phone protector.. i paid $35 and they wrapped my phone entirely in plastic screen protector material. Lifetime warranty on the stuff too.
If it ever gets scratched just bring it back and they replace it free.

Gorilla glass my arse

My phone has 3 scratches on it. I can't see 2 unless I really look, so they don't bother me, but the 3rd one is blatanly there. I thought gorilla glass was supposed to be ale to handle everyday things, like a pocket? My hero has never got a visible scratch while the screen is on, even after I dropped it in the subway tracks (the buttons got peeled off though lol). Wats the deal
Sent from my SPH-D700 using XDA App

it,s your diamond earrings MARY

Who puts their new 400 dollar phone into their pocket with loose change, keys and other abrasive things? If you want to be so reckless with it, then get a screen protector. I have mine cozy in a delicious leather case when I am traveling and the screen is absolutely flawless. I dont expect a screen to survive having metal objects jabbed into it with pressure, no matter what animal they name the glass after.

muyoso said:
Who puts their new 400 dollar phone into their pocket with loose change, keys and other abrasive things? If you want to be so reckless with it, then get a screen protector. I have mine cozy in a delicious leather case when I am traveling and the screen is absolutely flawless. I dont expect a screen to survive having metal objects jabbed into it with pressure, no matter what animal they name the glass after.
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I don't know. I think a KingKong glass would definitely be able to withstand a tiny little sharp puny key. C'mon now

A_Flying_Fox said:
My phone has 3 scratches on it. I can't see 2 unless I really look, so they don't bother me, but the 3rd one is blatanly there. I thought gorilla glass was supposed to be ale to handle everyday things, like a pocket? My hero has never got a visible scratch while the screen is on, even after I dropped it in the subway tracks (the buttons got peeled off though lol). Wats the deal
Sent from my SPH-D700 using XDA App
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i have a pretty bad scratch as well and it was from having it in my pocket! cosign on the hero as well... a little disappointed but then again I've been meaning to by a screen protector for weeks now lol.

muyoso said:
Who puts their new 400 dollar phone into their pocket with loose change, keys and other abrasive things? If you want to be so reckless with it, then get a screen protector. I have mine cozy in a delicious leather case when I am traveling and the screen is absolutely flawless. I dont expect a screen to survive having metal objects jabbed into it with pressure, no matter what animal they name the glass after.
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Who said he had anything sharp, metal, or otherwise in his pocket. I suggest you reread the OP. You don't get to make things up so that your argument seems to make sense. That's what kids do in elementary school. I keep my Epic in my pocket and don't have a scratch anywhere on it. Now, I suppose by your (flawed) reasoning the Epic is impervious to "loose change, keys and other abrasive things."

Well this thread certainly has got off on the wrong foot lol, ya I have a few tiny scratches on my screen as well, not super noticeable but I know they are from being in my pocket with change and pens. Not a big deal as long as they are small, but it definitely made me consider a screen protector and a new pocket arrangement.
Sent from my Xtremely Syndicated and Emotionless Epic 4G

+1 for the nice and cozy leather pouch. My wife calls it a suitcase LMFAO
FWIW I regularly make it a point to purposefully try and scratch my display with my keys to prove to people how tough the glass really is and I still have no scratches.. not even hairline ones that require the right light/angle to see.
just sayin'

Heres a qoute from edge767 on android central
Sapphire will only scratch if you scratch it with an object that is higher on the Mohs Hardness Scale (or if you take a softer object put push the atoms beyond their elasticity and plasticity into failure) like a metal hammer used with force.
There are few common objects you would normally have in your pocket that is harder than glass (which is 6 to 7 on the Mohs Hardness Scale). Unless you walk around with a pocket full of topaz, sapphires, and diamonds, you should be okay.
The real danger is dust and small grains of sand that can contain quartz (which, at 6 to 7 can be harder than your glass) that gets between your finger and the glass. That is where most scratches will come from, not from keys
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muyoso said:
Who puts their new 400 dollar phone into their pocket with loose change, keys and other abrasive things? If you want to be so reckless with it, then get a screen protector. I have mine cozy in a delicious leather case when I am traveling and the screen is absolutely flawless. I dont expect a screen to survive having metal objects jabbed into it with pressure, no matter what animal they name the glass after.
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There's a few flaws with your ASSumptions.
1)don't ASSume that just because YOU paid $400 for a phone, everyone does.
2)I NEVER have my phone in a pocket with ANYTHING else. A habit from my blackberry days. So again, don't ASSume that just because YOU have your phone rubbin up against metallic objects, everyone does.
3)why should I have to waste money on a leather case when gorilla glass is supposed to be able to handle the little things?
The statement about the dust particles made more sense, but I don't think I've touched nor been near quartz, and if I have, it couldn't have been enough to weaken the glass to thepoint of a clearly visible scratch on the screen
Sent from my SPH-D700 using XDA App

omair2005 said:
i have a pretty bad scratch as well and it was from having it in my pocket! cosign on the hero as well... a little disappointed but then again I've been meaning to by a screen protector for weeks now lol.
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Lol when I was buying the phone, the best buy lady was asking me if I wanted a screen protector and I told her no cuz I'm finally gonna have a phone with gorilla glass, but we see how that ended up.
My conclusion is that gorilla glass is ass and that tft coating or whatever htc put on the hero to protect against smudges is also able to withstand scratches easier lol
Sent from my SPH-D700 using XDA App

Wow this is weird, the other day screen protectors were proven to be a WASTE OF MONEY...

http://www.amazon.com/REALOOK-Samsu...E0S6/ref=sr_1_3?ie=UTF8&qid=1289309602&sr=8-3
Best $10 I ever spent.

pictures please Visuals will make this thread waaayy better

Off Topic.
thomasskull666 said:
Well this thread certainly has got off on the wrong foot lol, ya I have a few tiny scratches on my screen as well, not super noticeable but I know they are from being in my pocket with change and pens. Not a big deal as long as they are small, but it definitely made me consider a screen protector and a new pocket arrangement.
Sent from my Xtremely Syndicated and Emotionless Epic 4G
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Sorry from the diversion from all the bickering, but where'd you get the Emotionless Beast bar? I was just updating my signature and didn't see one for the Theme. Mind if I borrow that?

bomix said:
pictures please Visuals will make this thread waaayy better
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Lol I was gonna ask how do I take a picture of the screen, but then realized it wouldn't show the scratch on the glass xD
I justgot woken up but yeah I use my phone as my camera
Sent from my SPH-D700 using XDA App

dthunder137 said:
http://www.amazon.com/REALOOK-Samsu...E0S6/ref=sr_1_3?ie=UTF8&qid=1289309602&sr=8-3
Best $10 I ever spent.
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I don't have money to spend...how I wish I should've never believed the hype about gorilla glass and bought the screen protector when I was on better times :/
Sent from my SPH-D700 using XDA App

AndrewZorn said:
Wow this is weird, the other day screen protectors were proven to be a WASTE OF MONEY...
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That's what I thought....but apparently that's wrong -_- id understand if I dropped the phone or something (although I ALWAYS droppedmy hero. Like, it was destiny that I dropped it atleast once a day and still ain't get scratches)
I have to admit though...its strnger than my ipod lol
Sent from my SPH-D700 using XDA App

daddymikey1975 said:
+1 for the nice and cozy leather pouch. My wife calls it a suitcase LMFAO
FWIW I regularly make it a point to purposefully try and scratch my display with my keys to prove to people how tough the glass really is and I still have no scratches.. not even hairline ones that require the right light/angle to see.
just sayin'
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I thought about doing that once after seeing the videos. I got about as far as holding the key a few inches above the screen, but I just couldn't do it

MaxPatlick said:
I thought about doing that once after seeing the videos. I got about as far as holding the key a few inches above the screen, but I just couldn't do it
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I was very hesitant with a metal spoon, but after the initial shock.. I could care less now LOL
Try it.. I dare you
(If there's enough demand, I might youtube a video of the abuse LMFAO)

cracked Xoom glass.....

long story short, xoom dropped directly on its corner in the gel case and spider the glass. what are my options to get this fixed.
Edit: add a picture of the Xoom, cuz who dosent like to something beautiful destroyed. so sad to my man purse will be here tomorrow, one day late ...
Edit: so all in all it seems in the end im going with motorola, they have said they will fix if $200 cold hard cash. best price i can find

TeeQ said:
long story short, xoom dropped directly on its corner in the gel case and spider the glass. what are my options to get this fixed.
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Call and find out?

Man that sucks, well the good news is you bought one of the easiest devices to take apart, if you don't have a Verizon contract I would look to you homeowners insurance to see if they would cover replacement, if renting possibly rental insurance, otherwise I would check with the manufacturer, in this case Motorola or Gorilla Glass about either fixing it or a replacement part, again since you have the advantage of a unit that is fairly simple to break down you should be able to do it yourself; there are already several parts breakdowns on the web. Good luck.
I should note it would also depend on whether you just broke the outside glass or the LCD display itself, if only the glass, probably easy, if the LCD display, well that might involve some soldering, hopefully a connector.
Sent from my Xoom using XDA Premium App

@OP
I'd also try 3rd-party iPad repair services and see if any can service you, or give you pointers as to where to go. There are already millions of iPads out in the field, and cracked glass damage is probably the most common.
You can start here, http://google.com/search?q=ipad+glass+repair
Alternatively, a more direct route, http://google.com/search?q=xoom+glass+repair

$299 ouch.

Eeww, I suppose Gorilla Glass isn't as tough as I thought?

musashiken said:
Eeww, I suppose Gorilla Glass isn't as tough as I thought?
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There isn't a pane of glass in the world that wouldn't crack if you dropped it on the corner....

Bauxite said:
There isn't a pane of glass in the world that wouldn't crack if you dropped it on the corner....
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Yeah point taken. Still dang freak accident.

Oh Damn, beauty got scratches. ;(. Try calling motorola to see what they can do about it. That is why a case is so important.
Sent from my Xoom using XDA App

ouch, damn...Maybe I will buy a case on Sunday...

gorilla glass is basically high tension glass which resists scratches. but because of internal high tension it cracks easier than regular glass. see iphone4 back glass breakages. while it resists scratches, if scratched it shatters/cracks easily.
Corning dips each sheet into a molten salt bath where a chemical exchange occurs. Potassium ions are infused into the glass. At the same time, sodium ions exit the glass. The potassium ions are larger than the sodium ions. This pressure creates what's called "compressive stress". That stress is actually a good thing and stops the glass from breaking on flaws.
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I would call Moto and tell them you were the very first adopter and accidentally cracked it. Maybe they will give you a free glass replacement. You never know.

Bauxite said:
There isn't a pane of glass in the world that wouldn't crack if you dropped it on the corner....
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What About Bullet proof Glass. Then again I Guess it would Depend on how big the Drop is

@TeeQ
Man, that really sucks! I would be pissed off. But there may be some hope? The warranty states that any accident, abuse, etc.. is not covered. Now, since this is a very new device, Motorola may sympathize the situation. Just give them a call, and explain what happened. It can't hurt. And if you're respectful they may find a way around the "fine print". If they don't honor the warranty, then I guess the best option would be to use some insurance policy you may have, as a previous user had suggested. So, before you get ripped from some 'service repair shop', call Motorola. And don't lie. Just be honest and kind.
Good luck!

musashiken said:
Eeww, I suppose Gorilla Glass isn't as tough as I thought?
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Is it even Gorilla Glass? I know HTC doesn't use them and Samsung does. Not sure about Motorola.

HorsexD said:
What About Bullet proof Glass. Then again I Guess it would Depend on how big the Drop is
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Bullet proof glass isn't exactly glass though. It's layers of glass and composites that are sandwiched together. If you did drop a piece on it's corner it would probably shatter the glass portion, but wouldn't break. Glass would just be spider webbed.

Did you buy it on a credit card? Some have protection plans, like Amex does 90 days accidental damage protection and theft protection. Might be worth looking into. I use it for all my big electronic purchases.
Sent via EVO

Sirchuk said:
Did you buy it on a credit card? Some have protection plans, like Amex does 90 days accidental damage protection and theft protection. Might be worth looking into. I use it for all my big electronic purchases.
Sent via EVO
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^this [10char]

Nexus 4: How's that glass back holding up?

For people who have the Nexus 4, I'm wondering how that glass back is holding up?
The review unit at The Verge already has a small crack, from when it was accidentally knocked off of a table. And Android Central, in their review, said they were already seeing hairlines scratches on the back. I was also in a T-Mobile store today looking at their demo unit, which had a few hairline scratches on the back (even though they just got the phone today).
The glass back is one part of the build of the phone that I a bit worried about in the long run (after all, it didn't work out so well on the iPhone 4).
Thanks for any comments.

This should be in Q&A thread.

Apparently one of the people on this forum that got the device early, dropped it and the back broke

omigosh, maybe I'll just wait for the next Nexus.

Ouch.... I ordered screen protector for front and back, and a soft case but they won't come until later this month.
I guess I will have to stick with my old g2 for a while?

Why is everyone so worried about the BACK glass breaking? If I dropped the phone I'd be a whole lot more concerned over the front SCREEN breaking. The glass on the back cracking would be annoying, but it won't hurt the function of the phone. The front breaking obviously would, and every single smartphone has a glass screen.

dyslexicpenguin said:
Why is everyone so worried about the BACK glass breaking? If I dropped the phone I'd be a whole lot more concerned over the front SCREEN breaking. The glass on the back cracking would be annoying, but it won't hurt the function of the phone. The front breaking obviously would, and every single smartphone has a glass screen.
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Shattered glass in your hands is bad either way

jacklebott said:
Shattered glass in your hands is bad either way
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if it breaks just get a case or skin for it lol

I'm curious how well it'd hold up with a Zagg Invisi-Shield on it...if it would still crack simply from shock or not. Either way, i'll still get a bumper case for the phone simply out of paranoia, lol. I drop my phones like crazy. It's amazing how crazy I am over gadgets and protecting them, yet they still seem to slip from my desk/car/hand
I think i'm going to give this phone 2 months before I invest any money into it. I'd rather play it smart and wait than to be "cool" because I was the first to get one (which honestly, nobody really gives a **** about, lol). I had friends who were all "hey, hey look. I got the new 'insertnewphonehere'. I'm one of the first people to get one" and everyone else was like "......um, ok. You want a prize or something?" lol

dyslexicpenguin said:
Why is everyone so worried about the BACK glass breaking? If I dropped the phone I'd be a whole lot more concerned over the front SCREEN breaking. The glass on the back cracking would be annoying, but it won't hurt the function of the phone. The front breaking obviously would, and every single smartphone has a glass screen.
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Yes, every single smartphone does have a glass screen, which is why there would be no point asking this question about any particular phone. It's a necessity and it's not a reason one is going to choose one phone over another.
But there's no reason the back of the Nexus 4 has to be glass, so it is relevant to consider how durable it's going to be when comparing it to other phones. Why effectively double a risk (of a glass part breaking), if it's not necessary?
It's also possible that the back of the Nexus 4 is not as durable as the typical screen. It is interesting that all of the stories of breaking and scratches, so far, are on the back phone.

thing is ..its simple... google heard all of last year how samsung screwed up the build quality of nexus with plastic..so they thought what material while cheap can provide a lil if not lot more premium feel...(the 4s pops into their head)..lg presents a similar phone..and voila nexus 4 is made.. im not saying its bad quality..to be honest its the best quality phone im gonna buy...

dyslexicpenguin said:
Why is everyone so worried about the BACK glass breaking? If I dropped the phone I'd be a whole lot more concerned over the front SCREEN breaking. The glass on the back cracking would be annoying, but it won't hurt the function of the phone. The front breaking obviously would, and every single smartphone has a glass screen.
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Holy, Deja Vu. I swear I saw this post somewhere before. Maybe I was dreaming of you...
Anyways. Screen protectors won't hold the phone together from a drop. A case will. I'm getting a bumper.

Personally I love the glass back. I will not drop this phone and I will be using a case like I do with any expensive smart phone..
Sure, drop it onto a stone, cement or tile floor chances are it will crack. Many phones would.
Sent from my Nexus 7 using xda app-developers app

Fuq plastic
Sent from my SGH-T999 using xda app-developers app

I'm gonna leave the orgional plastic on it until the BSE total body protector and my case from china comes in.

Bumper on it. Sides protected, weak points of the glass that is. Done

Why care about the glass breaking at all? There will surely be OEM back plates available for sale on eBay (just as there are for the iPhones) and seeing how easy the Nexus 4 is to take apart, you could just replace it yourself for $20-$30!
Although the Nexus 4 back plate may be a little more expensive as it actually has components on it...

cb474 said:
Yes, every single smartphone does have a glass screen, which is why there would be no point asking this question about any particular phone. It's a necessity and it's not a reason one is going to choose one phone over another.
But there's no reason the back of the Nexus 4 has to be glass, so it is relevant to consider how durable it's going to be when comparing it to other phones. Why effectively double a risk (of a glass part breaking), if it's not necessary?
It's also possible that the back of the Nexus 4 is not as durable as the typical screen. It is interesting that all of the stories of breaking and scratches, so far, are on the back phone.
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The back and front are both Gorilla Glass 2. if you are THAT worried about it, get ghost armor or something or a otterbox case.

jacklebott said:
Shattered glass in your hands is bad either way
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I have not heard of anyone that had a shattered glass back on a Nexus 4. Cracked and scratched is a far cry from shattered.

ferozfero said:
thing is ..its simple... google heard all of last year how samsung screwed up the build quality of nexus with plastic..so they thought what material while cheap can provide a lil if not lot more premium feel...(the 4s pops into their head)..lg presents a similar phone..and voila nexus 4 is made.. im not saying its bad quality..to be honest its the best quality phone im gonna buy...
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Yeah, I imagine something like this was the logic. And it is a nice phone. Defintely a step up in at least perceived build quality. But there are certainly a lot of other ways to get there. The rubbery matte material on the side of the phone has a nice feel to it. If the back had been made from that material, I think it would have had an equally premium feel and seemed a lot more durable. It's also a little sad to think that the best idea Google had was to copy the iPhone.
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Richieboy67 said:
Personally I love the glass back. I will not drop this phone...
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Good luck with that.
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donec said:
I have not heard of anyone that had a shattered glass back on a Nexus 4. Cracked and scratched is a far cry from shattered.
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Cracked and scratched on day 1 (even with review units) is not a good beginning. I suspect it's only a matter of time until we start seeing the image of shattered backs posted online. I hope I turn out to be wrong.
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stratax said:
The back and front are both Gorilla Glass 2. if you are THAT worried about it, get ghost armor or something or a otterbox case.
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The back of the iPhone 4 is Gorilla Glass too. It didn't stop backs from shattering. Anyway, the point is that there is no reason to take the extra risk of having not just the screen as a fragile component, but also the back. It just doubles the odds of shattering something for no good reason. Sooner or later most people drop their phones. The job of a good designer is to mitigate (not enhance) the possible downsides of this.
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By the way, I like this phone. I may still get one. I'm just not excited about having to treat something I carry with me everywhere, like a delicate piece of equipment. I'm not clumsy. I've only dropped my Nexus One a couple times in two years. But things like that happen when you're least expecting it and coming up with a shattered back, rather than a nick or dent is going to be really annoying. (And I hate cases and all that crap. I carry my phone in my pocket. I don't need to make a device designed to be as thin and pocketable as possible, thicker and more cumbersome.)

S6 Edge Screen Cracked. Not even a 6 inch drop.

So we were moving my bed and the mattress was put on side. The mattress is roughly 7 inches high and the phone was a bit on its side, so it slipped and fell on side. I even saw it fall, the curved glass hit the floor first. (Theyre marble tiles) I kept it there, thinking oh its a minor fall, Ill take it when I am back.
I come back and pick it up and I see a crack. I think its a hair or something. But it was a crack!!! It cracked over a 6 inch mini drop with no impact whatsoever. It was in a Spigen Air Cushion case as well.
I have no words. You may see it here: http://imgur.com/a/7xi4C
Luckily the crack in invisible when screen is on but omg wtf. Gorilla Glass my ass. I am selling it off on eBay or whatever when they replace it. Which I hope they will. For free. I am so not paying. I dont even care if I sell at a loss.
Literally fed up with this phone.

Wow, that's sux
How in the world the drop tests are fairly good from waist and head level high, but unbelievable bad at real life accident.
Sent from my SM-G925T using XDA Premium HD app

It's glas....it cracks.!?! " I am not paying"..."I am fed up"...better don't drop it lol)
Sent from my SM-G925F using XDA Free mobile app

Pretty unfortunate seeing as the screen has been tested over and over again in videos of dropping it. That's what insurance is for, though. I imagine it won't be cheap to repair!

A shame that it cracked from such a low drop, but this much isn't Samsung's fault:
So we were moving my bed and the mattress was put on side. The mattress is roughly 7 inches high and the phone was a bit on its side, so it slipped and fell on side. I even saw it fall, the curved glass hit the floor first. (Theyre marble tiles) I kept it there, thinking oh its a minor fall, Ill take it when I am back.
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There are safer places to put an expensive electronic device while rearranging furniture.

I don't think it's about whose fault this is, accident happens, sometimes people aren't careful enough, sometimes **** just happened.
On the drop tests, it's rated pretty good, which should reflect on real life in theory. But again, another factor also matters, angle of drops, whether the screen itself has a drop before or not, or maybe a dud, we don't know.
It's just under normal circumstances, it shouldn't crack at 6 inched drop, period, especially for gorilla glass 4, that supposedly to be as strong as superman, except the only weakness is to its kryptonite, its own clear view case from Samsung... Cough cough
Sent from my SM-G925T using XDA Premium HD app

@xDeepS said:
So we were moving my bed and the mattress was put on side. The mattress is roughly 7 inches high and the phone was a bit on its side, so it slipped and fell on side. I even saw it fall, the curved glass hit the floor first. (Theyre marble tiles) I kept it there, thinking oh its a minor fall, Ill take it when I am back.
I come back and pick it up and I see a crack. I think its a hair or something. But it was a crack!!! It cracked over a 6 inch mini drop with no impact whatsoever. It was in a Spigen Air Cushion case as well.
I have no words. You may see it here: http://imgur.com/a/7xi4C
Luckily the crack in invisible when screen is on but omg wtf. Gorilla Glass my ass. I am selling it off on eBay or whatever when they replace it. Which I hope they will. For free. I am so not paying. I dont even care if I sell at a loss.
Literally fed up with this phone.
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Your phone fell on a tile floor and you're expecting to get it replaced for free? good luck with that

Samsung never claimed it cracked or break resistant!

@xDeepS said:
It cracked over a 6 inch mini drop with no impact whatsoever. It was in a Spigen Air Cushion case as well.
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First of all, if you're referring to the Spigen Ultra Hybrid case, it frankly probably helped it break. There's too much play in the case, so the device itself already moves around and some drops would result in somewhat of a secondary impact. That's why I can't wait to get rid of mine. The Neo Hybrid/CC is a better bet if you don't mind the design.
Secondly, there's no such thing as a "mini drop with no impact" when you're talking about a device weighing nearly half a pound (with case) encased in glass hitting one of the hardest surfaces (marble) it could possibly fall on. Not to mention I doubt it was only 6 inches (which you stated was 7 inches initially) from the ground; unless your mattress was on the floor, and it wasn't at all lifted when you were moving it.
Finally, glass hitting from a side or corner is never minor. The only drops that qualify as "minor" are flat drops onto soft surfaces. Other than that, you should be expecting a break unless you have a proper case (meaning one that -entirely- encases the device). Will it always break? Of course not. But you should expect that it will nonetheless.
There's nothing unusual that occurred here. This accident is entirely your fault. Gorilla GLASS is still glass, and glass tends to break when it hits something. Especially other hard surfaces.
It's pretty humorous how unrealistic people's expectations of glass has become just because somebody put the word "gorilla" in front of it. If Corning starts selling Gorilla Paper, I'm betting somebody would probably cover themself in it and expect to be bulletproof.
Corning I expect 5% of the profits if you use that for an idea.

@xDeepS said:
So we were moving my bed and the mattress was put on side. The mattress is roughly 7 inches high and the phone was a bit on its side, so it slipped and fell on side. I even saw it fall, the curved glass hit the floor first. (Theyre marble tiles) I kept it there, thinking oh its a minor fall, Ill take it when I am back.
I come back and pick it up and I see a crack. I think its a hair or something. But it was a crack!!! It cracked over a 6 inch mini drop with no impact whatsoever. It was in a Spigen Air Cushion case as well.
I have no words. You may see it here: http://imgur.com/a/7xi4C
Luckily the crack in invisible when screen is on but omg wtf. Gorilla Glass my ass. I am selling it off on eBay or whatever when they replace it. Which I hope they will. For free. I am so not paying. I dont even care if I sell at a loss.
Literally fed up with this phone.
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You need to learn how physics works. You dropped your phone. It's your fault. Samsung should not, and will not, replace this phone for free. You ****ed up. You pay for it. It could have happened with any phone.

sorry to hear that man. maybe you just got unlucky because i dropped mines from about 6 feet high onto concrete without a case... and literally didnt have a scratch on it. overall ive had a great experience with this phone (even though i still liked my s5 better...)

@xDeepS said:
So we were moving my bed and the mattress was put on side. The mattress is roughly 7 inches high and the phone was a bit on its side, so it slipped and fell on side. I even saw it fall, the curved glass hit the floor first. (Theyre marble tiles) I kept it there, thinking oh its a minor fall, Ill take it when I am back.
I come back and pick it up and I see a crack. I think its a hair or something. But it was a crack!!! It cracked over a 6 inch mini drop with no impact whatsoever. It was in a Spigen Air Cushion case as well.
I have no words. You may see it here: http://imgur.com/a/7xi4C
Luckily the crack in invisible when screen is on but omg wtf. Gorilla Glass my ass. I am selling it off on eBay or whatever when they replace it. Which I hope they will. For free. I am so not paying. I dont even care if I sell at a loss.
Literally fed up with this phone.
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I predict a ton of people with this complaint. I have the Edge, the large curved screen seems particularly vulnerable. I fear the day I drop mine.

CafeKampuchia said:
A shame that it cracked from such a low drop, but this much isn't Samsung's fault:
There are safer places to put an expensive electronic device while rearranging furniture.
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I agree, partially my fault.
thegrants82 said:
Your phone fell on a tile floor and you're expecting to get it replaced for free? good luck with that
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Alright, chill. Most of you going all defensive on Samsungs side, wait for it to happen to you. Sure I placed it somewhere I shouldnt have but it was NOT that high. It should be able to deal with that small a drop, period.

i cracked mine week 2 of owning and been running naked for many years with my other phones and never cracked a screen. just thought i would let you know your not alone and i got an insurance replacement.
it was my fault and only angry at myself but i will say that i have dropped many other phones with no issue so maybe its an easier phone to crack or maybe i hit it just right.
i read a post from a guy that dropped his from his moving 18 wheeler tractor and with no case and it barely had a scratch so who knows.

I dropped mine from about 5 feet height last week and there is not a single scratch. . Luckily it landes on the bottom speaker grills side.. screen would have been a different story...phew.. I would still not use a duly case.. This phone is too hot to put a case on.. if the screen shatters, I would get it replaced. .lol

You really need to understand what hardened glass means, it does not - by any measure - mean it's harder to breaks, as a matter of fact it might actually be easier to break than regular glass. However hardened glass is harder to scratch - which is also the main focus.
So please don't blame either Samsung or Corning for the glass to behave exactly as expected...
//M
Sendt fra min SM-G925F med Tapatalk

I never used Samsung because they Use cheap quality,After see good product comes in market they slightly price down the product

Mainaharen said:
I never used Samsung because they Use cheap quality,After see good product comes in market they slightly price down the product
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[emoji58] this thread needs to die. OP needs to be a big boy and get over it. "Stuff" happens, deal with it.

Yeah. I agree with FluffyR.
What's the purpose of this thread? The OP damaged the thing and want to blame Samsung for it? I don't get it...
@Mainaharen. The so called cheap quality /plastics that Samsung used till the S5 prevented even such damages....
You cannot change the physics of glass/metal....

Mod Edit
As has been suggested , I think this thread has run it's course.
Thread closed
malybru
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