Ok, so my phones rooted and the power button recently started sticking and just not working the past few days. should i unroot it before i bring it into sprint or will they probably not look at that? also what is their policy with this problem, will they replace the phone or send me to insurance?
Rdot9 said:
Ok, so my phones rooted and the power button recently started sticking and just not working the past few days. should i unroot it before i bring it into sprint or will they probably not look at that? also what is their policy with this problem, will they replace the phone or send me to insurance?
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Had this issue they replaced the button and it was fixed.
I would unroot just in case.
You don't want your line marked as rooted in case you ever have an issue again.
thats what i was thinking, better safe than sorry.
you could try to replace it yourself i you were game its quite easy to take the phone apart and you can get the Power button online. It maybe just dirt/dust or something making it stick.
bump for update from OP
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So the power button on my nexus one completely stopped working. I shut off the device and could not turn it back on. After popping battery in an out a few times I finally somehow, got it to turn on. Now i'm going to need to make sure it stays on all the time.
Now my question. To me this looks like a manufacturers hardware defect, so would the unlocked bootloader and me being the second owner of the device make any sort of difference here?
Any other way to turn the device on when its completely shut off?
Update #1: 7/30/10
Called HTC, then i got transferred to Nexus one department then back to HTC. Described my problem to everyone. They were nice to say they will get that taken care of. Told him i got the phone as a gift, updated my info, and I'm doing the swap option. He also said that any "physical" damage to the device might be charged, aka broken screen or w.e, regular wear and tear is fine. Mentioned nothing at all about software. I'm flashing back to stock either way. Will update as time goes
Same power button problem. Haven't checked into warranty with bootloader being unlocked, but if you plug up the usb cord, wait for the little led light to come on, take out the battery and put it back in as soon as the light goes off, then it will power the phone back on.
Ah i guess that's how i got lucky with turning it on then.
Hmm, i might give them a call tomorrow and see what they say.
Let us know what they say if you don't mind.
No worries with HTC. I was a second owner of my first N1. I traded my Iphone 3GS for it. Unlocked the bootloader first 10 minutes i had the thing. Few weeks later. I saw dust under the screen. Called up HTC. Gave them IMEI. Told them my girl got it for me for my birthday. They gave me an address.(original owners). I said nope and gave them mine. Went through the process. I had them put a hold on my credit card for $525. They sent a replacement phone next day. I packed mine up and sent it back. I had to do this twice because the replacement after 3 weeks started getting dust again and i could tell the power button wasnt really working well also.
Now im a second owner of another N1. I traded my tmobile N1 for a ATT N1. woot.
You can also root the phone and put trackball wake on it....also, when the phone is off completely, the trackball WILL boot it - tested this myself today.
MaximReapage said:
You can also root the phone and put trackball wake on it....also, when the phone is off completely, the trackball WILL boot it - tested this myself today.
Click to expand...
Click to collapse
Honestly when my phone was off I tried booting by pressing trackball and holding, just pressing and nothing. How did you do it? is there a specific process? I already have trackball wake selected thankfully before this even happened.
Another question is, how in the hell would i get into recovery or any of those functions now?
Coderedpl said:
Honestly when my phone was off I tried booting by pressing trackball and holding, just pressing and nothing. How did you do it? is there a specific process? I already have trackball wake selected thankfully before this even happened.
Another question is, how in the hell would i get into recovery or any of those functions now?
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Click to collapse
You download quick boot and user that to get into recovery or bootloader.
I ended up receiving the new nexus one, but i sold it already so yea
Hi,
I've a nexus one with a broken on-off button, so now I can't boot my phone at all.
there is a rom to boot with trackball or any hardware button ?
thx
Read the thread
thebluest said:
Hi,
I've a nexus one with a broken on-off button, so now I can't boot my phone at all.
there is a rom to boot with trackball or any hardware button ?
thx
Click to expand...
Click to collapse
Read the Thread and there is a suggestion on how to turn it on
so, My n-1 had an "intermittent" power button problem.
so tonight, I had sent a text to someone, and saw that I had no response, so I clicked on the power button, nothing.
I charged phone, and the light goes to green when fully charged.
I can't soft, or hard reset the phone, since I'm guessing the power button isn't working or something?
The last thing that I had noticed, was that google goggles had updated itself.
Also, plugging it into the computer isn't doing anything either. There was no overheat issue, and I'm running vanilla stock froyo not rooted.
any ideas on what to do before I call HTC tomorrow?
edit: weird, I finally got it to turn on, by plugging in the usb, and taking out, and reinserting the battery a few times. I guess, if it does it again, back to HTC it will go.... but it still seems that the power button itself is not working.
edit again!:
power button has definitely failed. I downloaded widgetlocker as a temporary fix.... if anyone has any ideas (i.e. hard resetting the phone etc.) let me know before I call HTC please.
It's a HW failure, you should get it replaced. And on the next one install a ROM that supports trackball wake, that'll leave your power button much less prone to damage.
Downloaded no wake and sent in for a new phone. Luckily 2:00 am hawaii time is 7:00 am est.
Edit. Program is no lock lol.
another n1 user in hawaii sweet! lol
Jack_R1 said:
It's a HW failure, you should get it replaced. And on the next one install a ROM that supports trackball wake, that'll leave your power button much less prone to damage.
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Click to collapse
Yes, but swapping Roms would kill the warranty and not enable me to get one repaired / replaced. ( yes I know most people with unlocked bootloaders got theirs fixed, but I'm not that lucky in life )
mrbkkt1 said:
Yes, but swapping Roms would kill the warranty and not enable me to get one repaired / replaced. ( yes I know most people with unlocked bootloaders got theirs fixed, but I'm not that lucky in life )
Click to expand...
Click to collapse
You can root without unlocking the bootloader and voiding the warranty. I never thought I'd do it, but I did and am so happy. It's like I have a whole new phone.
bigmout said:
You can root without unlocking the bootloader and voiding the warranty. I never thought I'd do it, but I did and am so happy. It's like I have a whole new phone.
Click to expand...
Click to collapse
All my winmo phones needed new roms do I swapped like crazy. N1 was so solid out of the box I didn't feel the need to. On a side note. I'm still waiting for a shipping email. I wonder if they are out of stock?
Hi there, My nexus one has had the power button failure problem twice before and this is the 3rd time. They only repair it and send me the repaired device and all in all its taken them weeks to get it fixed for me.
I don't want to send it away again to be repaired (I asked for a new phone and they said no).
So I'm wondering what the solution is? I've heard theres a way I can power it on without the power and use the trackball to wake the phone instead? is this true and how do I go about doing so?
Thanks, Cameron.
I got mine back after the same problem last week. They didn't replace everything, but I think they still replaced the mainboard as it now has a new imei. I am using an app called lock suppress that allows you to unlock using the trackball and doesn't require the phone to be rooted.
Remove battery, Plug USB then Insert battery
maxppp said:
I got mine back after the same problem last week. They didn't replace everything, but I think they still replaced the mainboard as it now has a new imei. I am using an app called lock suppress that allows you to unlock using the trackball and doesn't require the phone to be rooted.
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Click to collapse
Where did you find this app?
rtsp.se said:
Remove battery, Plug USB then Insert battery
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Click to collapse
This isn't working for me? what's supposed to happen?
same happened to me and i sent it in for repair and now i press my new n1 power buttun VERYYYY lightly... its sensitive
Megacamz said:
This isn't working for me? what's supposed to happen?
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Click to collapse
It should power up.
Just exchange it for another one!
My power button is currently out for the second time, I just haven't gotten around to calling them. They fixed it in two days the first time and it also had a new IMEI number when it came back. I get the feeling that this is a design issue that will never be corrected and all they can do is keep repairing them. I bought mine in March so I may wait a couple of months to send it back right before the warranty ends.
I wasn't aware of rtsp.se's method, I boot mine by plugging it in and taking the battery out and putting it back in. Almost the same thing, but I usually have to remove/replace the battery twice before it boots.
What I'm currently doing to lock/unlock is using the trackball wake/unlock built into Cyanogen. That may be no help if you're not rooted and interested in installing Cyanogen.
To lock it, I found a cool widget called "invisible lock widget" which, as the name implies, is an invisible widget that you tap to lock the phone. I have a minimal homescreen so I added a 4x1 invisible lock widget to it then resized it to 4x2 with LauncherPro (it's the same as having two 4x1 widgets except no dead space in between) and now I can lock the phone by tapping anywhere on the lower half of the screen.
I just got my phone back from Samsung and they replaced the board due to bad internal SD....now..this new phone is working great....BUT
The return button (right of main physical button) turns off and doesnt want to work.
It seems like it gets stuck as pressing the main home button will take a screen shot.
Is this a known issue?
It stops working...then a few min. later it works again for a bit. Rebooting doesnt help it. You just have to wait it out.
Any way to calibrate it?
Send it back to samsung?
My currently dead i9000M did this. Usually only when you pressed Home and Return really quickly.
rmanaudio said:
I just got my phone back from Samsung and they replaced the board due to bad internal SD....now..this new phone is working great....BUT
The return button (right of main physical button) turns off and doesnt want to work.
It seems like it gets stuck as pressing the main home button will take a screen shot.
Is this a known issue?
It stops working...then a few min. later it works again for a bit. Rebooting doesnt help it. You just have to wait it out.
Any way to calibrate it?
Send it back to samsung?
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Click to collapse
Same here.
I called Bell they gonna send me a new one ( for the second time... )
SoapShoeS said:
Same here.
I called Bell they gonna send me a new one ( for the second time... )
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Click to collapse
Really? WTF!
I thought it was just my phone...and this phone just came back from repair!
I just called samsung and told them about the issue. They told me to call the repair shop in Montreal tomorrow and tell them about it as they need to close off my old ticket so a new ticket can be reopened.
WTF..they dont do extensive testing of the phone before shipping it out to customers!
I get the same as well. When running the authorized Bell/Samsung ROM's (JK3, JK4 and JL4) I see it quite often.
Now that I am using a custom ROM based on JPY, it occurs less frequently. I can't seem to duplicate the steps it takes for the issue to arise.
As @rmanaudio mentioned, once this occurs and you press the "Home" button, a screenshot is taken.
I'd be interested to know if the new device that you receive has this issue fixed.
is this the problem that occurs for you in this thread?
http://forum.xda-developers.com/showthread.php?t=869492
if it is please refer to both of these quotes from the thread:
Solution:
BlackDino said:
Ok, goto your dialer and type the following:
*#*#2663#*#*
Then click Touch key FW update.
Let me know if this fixes the issue for you too,
I had the same issue and after doing this I haven't seen the problem in a number of days.
This may or may not work, I have found this menu on my own and don't know if it will solve anything
Click to expand...
Click to collapse
On a non-i9000m rom:
Kewjoe said:
Had to flash JL2 back, redo this and get the proper firmware for the i9000m. My buttons are back
So to be clear, do not run this command from a non-i9000m ROM or you will lose your buttons!
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Click to collapse
Hello, I'm having issues locking my phone with the power button. It is very fidgity where around 30% of the time it does not lock or sometimes a press initiates the power options. I am using the cm7 nightlys so I though it was the rom but then I flashed skyraider and the problem exist there.
So pretty much what I am hoping is that it can still possibly a software problem of some sort. I think I am kinda screwed if it is a hardware problem as I do not have insurance. Not to mention I like my amoled. Any ideas?
Sorry to say, but its most likely a hardware problem. Check with verizon to see if it can be replaced under warranty. I believe it has a 1 yr warranty so you would not need insurance. You probably would have to un-root first before returning.