I have A dead galaxy s vibrant...it does not turn on anymore I've called samsung and they told me to ship it to a service centre which I did...but the service centre sent it back the same way with the reason:
Return without repair
Engineering phone returns as is
Right now i'm waiting on a call back from the service centre to find out what's going on...I just wanted to know if there are any other options that i can take?
donstylez said:
I have A dead galaxy s vibrant...it does not turn on anymore I've called samsung and they told me to ship it to a service centre which I did...but the service centre sent it back the same way with the reason:
Return without repair
Engineering phone returns as is
Right now i'm waiting on a call back from the service centre to find out what's going on...I just wanted to know if there are any other options that i can take?
Click to expand...
Click to collapse
What was wrong with the phone? It would not turn on at all?
Well rooting and modifying DOES VOID your warranty
Sent from my GT-I9000 using XDA App
Kops said:
What was wrong with the phone? It would not turn on at all?
Click to expand...
Click to collapse
no it does not turn on at all anymore
mab71 said:
Well rooting and modifying DOES VOID your warranty
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
it was rooted but it has been for a little while now
it was rooted but it has been for a little while now
Doubt if thats the reject reject custom rom more like .
jje
Related
I have a HTC Vision/G2. and my touch panel seems like its not calibrated right. like when i tap on something it thinks i long pressed it. also when i scroll it jumps around alot. It originally did it to me when it was running the stock rom. but i rooted it and flashed a few different roms but it still sems to be out or wack. i have downloaded and installed and tried the HTC Calibration app. still no luck. am i going to have to get a new touch panel or is this a software thing? PLEASE HELP!!!
only thing i can recommend is to try another rom, or perhaps open your phone and reconnect the touch panel ribbons. sometimes resetting the ribbons into the correct position works.
my phone had some problems with sensitivity from a fall and i opened it/reconnected to ribbons and it was fixed.
Where can i get the tool to open it? The warranty is already out so might as well....
How is the warranty out? HTC give 24 month warranty.
Sent from my HTC Vision using XDA App
Skellyyy said:
How is the warranty out? HTC give 24 month warranty.
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
THIS................
Skellyyy said:
How is the warranty out? HTC give 24 month warranty.
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
Because you have to remove the void sticker to open up your g2 which will remove your warranty. And it comes with only 1year warranty. If I'm not wrong europe is the only continent that have 2year warranty
Sent from my HTC Vision using Tapatalk
well i havent taken the sticker off yet. and there is no water damage. and tmobile said the warranty is out but has the G2 even been out for a year! so im goin to complain.... there is no way this device is a year old!
after 4 calls with customer service I had gotten the OK for a warranty exchange. Going to go to the store and swap out later. Hopefully this one doesn't do the same....
and got back Samsung Galaxy S...
how badly did o2 screw me over.
i m now paying monthly for a phone that I didnt want to buy in the first place.
what are my options?
Why did you send it back explain a bit to us please?
Sent from my X10i using XDA Premium App
My phone kept rebooting.
Wot steps did u try, to resolve the reboot problem, such as flashing new roms or using seus/pc companion to repair if u was on stock. if u tried all these and it didnt work then mayb it is a hardware fault and u was right to send it off, but if u didnt u should tried some of the steps but oh well lol. mines jus been sent off cos of faulty usb port
PartyVirginX10 said:
and got back Samsung Galaxy S...
how badly did o2 screw me over.
i m now paying monthly for a phone that I didnt want to buy in the first place.
what are my options?
Click to expand...
Click to collapse
You got lucky.
They told me to go F^&K myself. << literally
sofir786 said:
Wot steps did u try, to resolve the reboot problem, such as flashing new roms or using seus/pc companion to repair if u was on stock. if u tried all these and it didnt work then mayb it is a hardware fault and u was right to send it off, but if u didnt u should tried some of the steps but oh well lol. mines jus been sent off cos of faulty usb port
Click to expand...
Click to collapse
I did everything I could and obviously since even they were not able to find a solution, replacement was needed.
just bid sad that I lost x10
You really did a big loss there the x10 is an epic phone!
Sent from my X10i using XDA Premium App
They have no right to do so! they should be replaced with the same or get a refund. Call Support
P.S: maybe it's temporary replacement?
prewed said:
They have no right to do so! they should be replaced with the same or get a refund. Call Support
P.S: maybe it's temporary replacement?
Click to expand...
Click to collapse
I will go to o2 on Tuesday and ask about it, i seriously dont see how it could be right, since I AM paying for different phone.
I remember how the dude in the store wanted to sell me galaxy s but I specificity got x10.
Hi, in o2's small print it does say they will replace with refurbished or similar spec handset if original is not available.
Sent from my X10i using XDA Premium App
andrewbowes said:
Hi, in o2's small print it does say they will replace with refurbished or similar spec handset if original is not available.
Sent from my X10i using XDA Premium App
Click to expand...
Click to collapse
all the laws are stacked against consumers. :S
my continuum can‘t go to the download mode ; recovery mode and also can't link with PC .what should i do.plaese tell me .
If it just died and didn't get yet or have any physical damage. Call verizon. Tell them it stopped working. You should be able to get a replacement if you have the extended warranty or are under 1 year from purchase.
Sent from my SCH-I400 using XDA App
xmguy said:
If it just died and didn't get yet or have any physical damage. Call verizon. Tell them it stopped working. You should be able to get a replacement if you have the extended warranty or are under 1 year from purchase.
Sent from my SCH-I400 using XDA App
Click to expand...
Click to collapse
THIS +1
I bricked my phone the first week i bought it and i just took it to verizon and they replaced it with a new one
torque240 said:
THIS +1
I bricked my phone the first week i bought it and i just took it to verizon and they replaced it with a new one
Click to expand...
Click to collapse
If you mention you rooted or flashed it, they'll deny you, so watch what you say when you bring it in
Hello, I got issue with my phone and can't connect it to any computer, tired all different drives and 5 USB cables on 5 diffrent computers, and can't use Odin to unroot it.
Tried to search at the forums and checked many threads found by google and didn't find way to unroot the phone from SD card.
I will really appreciate if someone can help me with it.
Thanks.
systemhalter said:
Hello, I got issue with my phone and can't connect it to any computer, tired all different drives and 5 USB cables on 5 diffrent computers, and can't use Odin to unroot it.
Tried to search at the forums and checked many threads found by google and didn't find way to unroot the phone from SD card.
I will really appreciate if someone can help me with it.
Thanks.
Click to expand...
Click to collapse
Check out this video:
http://www.youtube.com/watch?v=32dOsaIrdEc
Same problem here, I try to conect my epic to odin and it just won't appear no matter what I do
Sent from my SPH-D700 using XDA Premium App
You can unroot by following the method in qbking77's video but remember it will not change your modem. If you have the EC05 modem you are good. If you have a leaked GB modem and wish to go to Sprint hope for a lazy tech that won't check your baseband.
Sent from my SPH-D700 using XDA App
http://forum.xda-developers.com/showthread.php?t=1027904
Sent from my SPH-D700 using XDA App
here's a little tip,
WE DONT CARE IF YOUR ROOTED OR MODIFIED!
squshy 7 said:
here's a little tip,
WE DONT CARE IF YOUR ROOTED OR MODIFIED!
Click to expand...
Click to collapse
Really, you can speak for all of sprint people?
I had to go through Asurion and pay $100 because they wouldn't work with my rooted phone when it had a physical defect un-related to any software issue.
I'll be more than happy to work with you to get my $100 back, other than that don't tell people it's ok.
What was the issue you might ask? My phone stopped communicating with any computer, same as OP. They blamed it on me flashing/rooting and therefore wouldn't work with it.
Sent from my SPH-D700 using XDA App
squshy 7 said:
here's a little tip,
WE DONT CARE IF YOUR ROOTED OR MODIFIED!
Click to expand...
Click to collapse
You must mean after Sprint makes them pay the $100 deductible. We were talking about warranty repairs which of course are considered void on a rooted phone.
Sent from my SPH-D700 using XDA App
It worked, thanks for the video, getting a new phone in a few days.
I've said this several times, so please take it to heart.
As service and repair technicians, our M&P (methods and procedures) states that rooted and modified phones DO NOT void any sort of warranty. This was just recently changed several months ago. It wast publicly announced for obvious reasons. Manufacturer warranty, I can't speak for that. But if you pay for TEP, being rooted DOES NOT void your TEP extended warranty.
Any sprint rep or tech who tells you otherwise and refers you to asurion is WRONG or MISINFORMED or LAZY. Please tell them and their manager to refer to their phone triage M&P.
Sent from my SPH-D700 using XDA Premium App
Actually, a point of clarification, our M&P never explicitly states anything regarding warranty, rather they hide that fact in verbage.
It states how to troubleshoot and repair a rooted device, and what "tier" it falls into (a quick fix/a free fix if you have TEP or 35 if you dont/a fix that needs claimed with asurion if you have TEP or screwed if you don't). Rooted devices (so long as there's no liquidd damage or accidental damage) fall into tier 2, which means a free fix at the S&R location if you have TEP or $35 if you don't.
Sooo...put 2 and 2 together..this means (implicitly) that root is does not void the terms of your extended warranty through TEP.
Sent from my SPH-D700 using XDA Premium App
Thank you for that Squishy...it seems a lot of techs didn't get the memo and try to get that $100 deductible. I am sure this info you provided will help a lot of people stuck rooted.
Sent from my SPH-D700 using XDA App
kennyglass123 said:
Thank you for that Squishy...it seems a lot of techs didn't get the memo and try to get that $100 deductible. I am sure this info you provided will help a lot of people stuck rooted.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
No problem
Well it's to keep their exchange rate down, I imagine. That bit of info doesn't come without forewarning, however. Sprint still strongly discourages it.
For instance, latest rumor I heard here is that if you own a 3D and go through HTC's official unlock method, your ESN is flagged in the system for things regarding free tethering and the like. So there is still risk assumed by rooting.
Sent from my SPH-D700 using XDA Premium App
squshy 7 said:
No problem
Well it's to keep their exchange rate down, I imagine. That bit of info doesn't come without forewarning, however. Sprint still strongly discourages it.
For instance, latest rumor I heard here is that if you own a 3D and go through HTC's official unlock method, your ESN is flagged in the system for things regarding free tethering and the like. So there is still risk assumed by rooting.
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
Makes me want to keep the Epic forever...lol.
I have a doubt about warranty. Please help me people. If I root my phone will I lose full warranty or only warranty for software relates defects.
For example: the vibrator stopped functioning a while back quote. i got ot fixed under warranty, what if I had rooted. Will sammy had not fixed my phone under warranty.?
Reply by using quote.
Thanks in advance
Sent from my SM-N900 using XDA Free mobile app
begimaad said:
I have a doubt about warranty. Please help me people. If I root my phone will I lose full warranty or only warranty for software relates defects.
For example: the vibrator stopped functioning a while back quote. i got ot fixed under warranty, what if I had rooted. Will sammy had not fixed my phone under warranty.?
Reply by using quote.
Thanks in advance
Sent from my SM-N900 using XDA Free mobile app
Click to expand...
Click to collapse
Depends on where you're from. If you're from Sweden for example, they have to be able to prove that your software is the issue of any hardware problem or they have to accept your return and repair your phone.
It's been discussed a lot in other threads and this is just based on everyone's experience.