[Q] Data connection - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

I havnt activated the Live services yet but does that stop the data connection. i have singal etc but cannot get onto websites etc. If im connected to wireless then it works fine.
Im on orange and have my APN details all blank wich is what i gather is needed.
My questions is, is there something i havnt done or do you have to activate live services before your data connection will work.

I started using WP7 without Live services, too. But I didn´t face your problem.
Maybe it´s still an APN setting issue.

Am i right in thinking that for Orange UK the APN fields are all blank ?
I may be wrong

I briefly checked a setting info page. It said the name for the APN is orangeinternet, user and password empty.

Ok cool i will try that, i'll give me phone a reboot just to make sure as well.

Hmm ok that didnt work either

I had the same problem tommy but just put orangeinternet in apn name & left the other 2 blank. It worked! like the chap above us said. Thanks!

Related

Is T-Zones Dead?

My network access is suddenly dead too. I've used TZones for years, but now I can't get any kind of data connection. Voice works fine.
Ran the tmobyjoe599.cab a couple of times, rebooted. No joy. I did notice there was no APN value entered, but manually adding wap.voicestream.com or epc.tmobile.com didn't make any difference.
Called 611, but they are clueless. Got various canned answers like "Tzones was never intended to allow web access" or "We've been upgrading all our APNs" and "There is a know Tzones proble, but we don't know what it is, or what the symptoms are."
Anyone know what's going on? (The phone is a HTC Touch Cruise/Polaris w/WM6.1 if it matters)
my tzones work... i use epc.tmobile.com
Solved: Is T-Zones Dead?
klausner said:
My network access is suddenly dead too. I've used TZones for years, but now I can't get any kind of data connection. Voice works fine.
Ran the tmobyjoe599.cab a couple of times, rebooted. No joy. I did notice there was no APN value entered, but manually adding wap.voicestream.com or epc.tmobile.com didn't make any difference.
Called 611, but they are clueless. Got various canned answers like "Tzones was never intended to allow web access" or "We've been upgrading all our APNs" and "There is a know Tzones proble, but we don't know what it is, or what the symptoms are."
Click to expand...
Click to collapse
Well reports of TZones death may be premature. Tried my SIM in another phone, and was able to make a data connection.
So I put the SIM back, and ran tmobyjoe599 again. Still no joy. Started to worry I would need to do a hard reset on the phone.
Noticed that when I looked at the connection settings, there were no entries visible under the modems tab. Ran tmobyjoe599 again, still nothing visible. Started to manually add a modem, but found that the name "My Connection" was already in use.
So I went into the registry, and ham-handedly deleted all references to "My Connection". Still no joy. So on a hunch I did the same to all entries under connections headings for "T-Mobile US". That made the whole "T-Mobile US" section under Settings->System->Connections disappear. Which was a good thing. Ran tmobyjoe599 yet again, and finally things worked. The "T-Mobile US" section was back, and two proxies were now visible.
So it looks like something was corrupted. T-Mobile was useless for troubleshooting. Couldn't even definitively say if the problem was me or the system.
Maybe this thread will help someone else.
:[
I had a problem similar to yours, what I did was go to my.t-mobile.com and change my phone model from a t-mobile wing to a dumbphone ie. Nokia 5310 and Presto!
Somehow, it started working.
I hope it helps!
epc.tmobile is now rejecting my G1 on tzones.

Rogue Data Connection while BLANK apn is selected

Hi everyone. I have a problem that makes NO sense at all - but it's still a problem. Here goes:
As per recommendation of a number of people around here, and because I do not have a data plan, I have had two APNs for a while now: one was the real orange UK apn I use (let's call this "real") and the other, named "null" was empty (let's call this "fake"), so that I could switch between them and avoid paying most of the time. This worked perfectly up to...
The day I received an sms (perhaps mms? not sure) from 1550. As far as I know that's the number Orange UK spams its users from. There was the text "RockCorps" and a very small attachment (15kb I think). I accidentally pressed the "download" button but did cancel right after. I'm not sure if anything downloaded at all, but I didn't actually notice anything different, except...
My data connection was suddenly on. I could see the GPRS icon, and NetSentry also reported transmitted data. I checked the apn selection screen, which confirmed that my apn was still set to the fake one. But data was being transmitted!
So while I am using a fake, blank APN, gprs goes on and off as it pleases and transmits data.
I find this very alarming (and costly). I have tried to fix the issue by:
*selecting only 2G networks (to be safe)
*turning off always on mobile data
*turning off pretty much any phone setting that have to do w/ mobile data/GPRS.
*deleting ALL apns and re-creating them
*restoring apn list to blank factory setting and then reentering both apns.
NOTHING has worked. The phone still acts as if I have the real apn selected although the fake one is selected.
The ONLY method I've found so far for the phone to stop rogue GPRSing is to delete the real APN from the list. But whenever I add it again, without selecting it, the phone exhibits the same behaviour I describe above.
I'm clueless and a bit worried here. This is not making any sense, and the exact same settings I'm using now were working perfectly exactly up to the minute I opened the aforementioned message. Can anyone please help?
---further phone info----
HTC Magic, w/ cupcake, bought in Greece fully unlocked, with NO settings/added applications added by the carrier. NOT rooted.
Using it in the UK, on Orange mobile pay-as-you-go.
I had to enter mobile data settings myself: only entered GPRS apn (I'm not sure if that's a choice or up to the provider, but I've never seen any edge/3g icons up there).

just got data T8282...cant connect on ATT!

cant anyone help me out with this? i went through the AT&T fuze tutorial online yet it still cant connect.
i dont think its because my device is a -82 vs the newer -85 is it? i got this phone with the understanding that the -82 will work but not at full 3g speed. thanks!
ive downloaded/installed the proxy patch 2.1 and att wat medianet and mms cabs...to no avail
Is the phone running a stock HTC ROM? If so, just run the HTC Connection Setup Wizard from Start -> Settings -> Connections. It will detect your AT&T SIM, and configure the MEdia Net connection correctly.
Oh, and moving out of ROM Development.
yea i have that set with wap.cingular access point and it cant connect still....no usernames or passwords or domains.
this page to be exact
http://www.wireless.att.com/answer-center/main.jsp?t=solutionTab&solutionId=KB95893
got up to the proxy part since there is no proxy program thing my t8282
b-16707 said:
yea i have that set with wap.cingular access point and it cant connect still....no usernames or passwords or domains.
Click to expand...
Click to collapse
When you look at the advanced setting of the connection it created, make sure that under Proxy Settings only "This network connects to the Internet" is checked. "This network uses a proxy server to connect to the Internet" should be unchecked.
I've used the T8282 on ATT and am currently using T8285. Both worked without a problem. Is the phone detecting your sim card? Is ATT network set-up, but your just showing now service? Look at your phone settings and check to see if a band has been selected ie GSM 1900/2100, auto etc. I don't recall the stock rom as well, haven't used it in 6 months, but if I recall, go to settings tab in manila, select the phone, wifi, internet etc. option, then select phone. You should find an option that says change band. Select it and see what band your phone is set to. If anything, check auto, and see what happens.
NotATreoFan said:
When you look at the advanced setting of the connection it created, make sure that under Proxy Settings only "This network connects to the Internet" is checked. "This network uses a proxy server to connect to the Internet" should be unchecked.
Click to expand...
Click to collapse
yes those are done.
Sean3 said:
I've used the T8282 on ATT and am currently using T8285. Both worked without a problem. Is the phone detecting your sim card? Is ATT network set-up, but your just showing now service? Look at your phone settings and check to see if a band has been selected ie GSM 1900/2100, auto etc. I don't recall the stock rom as well, haven't used it in 6 months, but if I recall, go to settings tab in manila, select the phone, wifi, internet etc. option, then select phone. You should find an option that says change band. Select it and see what band your phone is set to. If anything, check auto, and see what happens.
Click to expand...
Click to collapse
if it doesnt detect the sim card i wouldnt be able to call right? i can call. phone functions fine (cant send txt messages though for some reason but can receive).
im looking under settings > phone
Current network: AT&T Wireless
network selection: automatic
band: both network and GSM/UMTS set to auto
Did you say above that there was no username or password set in the settings->connections->connections? In other words the required username and Pass of Medianet?
yes those fields are left blank as per atts support page i linked
Go ahead and select "manage connections" under Media Net. On the next screen choose edit and go through until you can add the user and pass
All caps
Username: [email protected]
Pass: CINGULAR1
I had to fill these in manually when I first received my T8285. My data worked thereafter.
You're configuring your unlocked HD via the set up of a carrier based ATT Fuze. I think may be some of the problem. I configured the settings on mine seemingly a hundred times, but never in the manner suggested by the linked support page.
yea i was reading that and just checked this thread
http://forum.xda-developers.com/showthread.php?t=447648
and did what you said....no luck
tried [email protected] and [email protected] too
this is stupid. haha shoudltn be this hard. thanks for all the support, i appreciate it
lady at att did say this plan took effective 1.5 weeks ago so even though i called in today to change my plan to a data one...it should be working...
probably be easier if i could screenshot my phone....
Mine is [email protected]. Out of curiosity, did you input it in "all caps"?
yep tried:
[email protected]
[email protected]
[email protected]
[email protected]
my sim card is really old...can that be a problem??
phone should be "dialing" wap.cingular correct?
i wonder if there are problems with my phone because i cant send text messages either and if i go to settings > phone > services tab > voice mail and text messages.... it cant get any info from the network...
Yes indeed. Mine is two years old. Some that still have the cingular card have had issues. I guess the quickest way to find out is pop someone else's sim in to see if it configures your setting properly. When you go through set up initially, your ATT settings should be populated automatically. I'd like to see you get this working.
well my sim card is way beyond that. it was before att changed their name to cingular (and apparently back to att again now). got it when i got the sony ericsson t610 when it was first released...2003???
i wonder if this truly is the problem and i wonder if i take it into a store will they help me out since i have an unsupported phone.
phone when i got it new was able to call right away when i first got it and first popped in this oldie sim...so as far as settings are concerned, its working in that aspect
A sim that old could most certainly be the problem. ATT should support you. If it's the sim, then it's a service related issue and not an issue with the device. It may be that you just run by att and have them pop one of theirs' in and see. Another thought, after inputing the username and Pass, are you soft resetting?
I've used this cab on some devices (e.g. xperia) to get the AT&T data to work.
http://forum.xda-developers.com/attachment.php?attachmentid=67434&d=1201326345
see if that helps for you. I believe it's designed for the Tilt but shouldn't do any harm on your HD...
ok i finally figured this out after going to the att store. it turns out it was indeed my sim card that was keeping me from sending text messages (back in this old thread i started http://forum.xda-developers.com/showthread.php?t=515288&highlight=send+text+messages).
the online issue was due to 2 things. the att lady told me she had added a data plan but turns out when i went to the store the dude there checked and there was no data plan. second was again because of the old sim card.
my sim card was from back in the days of the sony ericsson t610 back in 2003 before att became cingular (and now back to att again).
so hopefully this thread can be future reference for others that may have trouble with their blackstone! woohoo!! i am connected now. feels good to have internet everywhere i go.

did anyone try this for the data problem?

I don't know if this was even tried, couldn't find anything while I searched. But if you're on tmobile, they have different data service for windows and android. I was gonna try my friends G2 for the weekend so I called saying I was gonna try a G2 and they switched my data service to the Android data and for 2 days straight I haven't had any problems with dropped data connection. this is a first for me might just be a weird coincidence though.. oh well, just thought I'd let people know.
I traded for my HD2, still getting data drops even though I have an 'android data plan'
kyleds said:
I don't know if this was even tried, couldn't find anything while I searched. But if you're on tmobile, they have different data service for windows and android. I was gonna try my friends G2 for the weekend so I called saying I was gonna try a G2 and they switched my data service to the Android data and for 2 days straight I haven't had any problems with dropped data connection. this is a first for me might just be a weird coincidence though.. oh well, just thought I'd let people know.
Click to expand...
Click to collapse
You understand that with the data plan you can manually change the apn settings to settings for "other plans" right?
For example, default is epc.tmobile.com, but you can also use wap.voicestream.com and internet2.voicestream.com. There are also others, but these are the more common ones.
APN Settings
Hi folks,
Would you know if these settings apply to UK or are they different. At the momment my APN settings are:
Name: T-Mobile Internet
APN: general.t-mobile.uk
All other fields blank
With these settings my connection keeps dropping. However my wi-fi is perfect so I know internet works.
Thanks guys

[Q] APN settings help (EDIT 5000: Solved!)

Hi all,
I need help getting my APN to save. I use Cricket Wireless and their APN settings are here: http://buzzmobile.us/cricket-apn-settings/
The problem is the MNC is 004 for Cricket, but changing the MNC to that makes the APN not save. I tried adding the APN line by line to see which setting made the APN disappear, and it's MNC. I've had this problem now on Mahdi 5/28, Mahdi 6/15, and now Paranoid Android RC2. My phone is the D801.
It does seem to sometimes work if I change the MNC. The APN will disappear from the list every time, but sometimes it will set the APN correctly and give me LTE, but only until I reboot the phone and then it's back to not working. This morning it doesn't appear to be working even if I re-enter the APN, though.
Why does this problem exist on multiple ROMs (saving APN settings seems like REALLY basic functionality to me) and how do I fix it? And why do I see several search results saying "don't change MCC or MNC" when clearly that is incorrect advice? If Cricket says MNC is 004 and some random forum people say Cricket is wrong, well... sorry, but Cricket would know better than you guys (those who say to not change it).
Thanks
EDIT: I //THOUGHT I// FOUND A SOLUTION! Instead of APN type "internet" I decided to try "internet,default" and immediately LTE came on. I don't understand why it worked without setting MNC when I changed this, but hey, it worked and I am happy at the moment. However, it would still be nice to see devs fix the MNC problem. I'd delete this thread but I see no option to do so. Mods can delete it if they feel like it. Or they can leave it up in case someone else has the same problem and wants to try the potential workaround of adding the ",default" to APN type. I'd still like to change the MNC to what Cricket says to use, though, because they wouldn't tell us to change it if it didn't do anything.
EDIT 2: Workaround doesn't seem to work. I get a proxy failed error. It says LTE but nothing seems to be able to use it. I think I need the MNC changed after all. Is there any developer who has this working right? It's really frustrating to go through multiple ROMs/versions only for incredibly basic functionality to not work.
Edit 3: USB tethering seems to work, but nothing on the phone itself. Weird! AAAND now I took the ",default" back out and LTE seems to be there again. Testing the phone now. I wonder if there was some sort of data outage in my area earlier that was causing issues. And I just rebooted the phone and now LTE is gone again (and I made sure the APN was selected)... This is seriously messed up. My phone is behaving extremely inconsistently and I want to throw it at a wall at full strength at the moment.
dandragonrage said:
Hi all,
I need help getting my APN to save. I use Cricket Wireless and their APN settings are here: http://buzzmobile.us/cricket-apn-settings/
The problem is the MNC is 004 for Cricket, but changing the MNC to that makes the APN not save. I tried adding the APN line by line to see which setting made the APN disappear, and it's MNC. I've had this problem now on Mahdi 5/28, Mahdi 6/15, and now Paranoid Android RC2. My phone is the D801.
It does seem to sometimes work if I change the MNC. The APN will disappear from the list every time, but sometimes it will set the APN correctly and give me LTE, but only until I reboot the phone and then it's back to not working. This morning it doesn't appear to be working even if I re-enter the APN, though.
Why does this problem exist on multiple ROMs (saving APN settings seems like REALLY basic functionality to me) and how do I fix it? And why do I see several search results saying "don't change MCC or MNC" when clearly that is incorrect advice? If Cricket says MNC is 004 and some random forum people say Cricket is wrong, well... sorry, but Cricket would know better than you guys (those who say to not change it).
Thanks
EDIT: I //THOUGHT I// FOUND A SOLUTION! Instead of APN type "internet" I decided to try "internet,default" and immediately LTE came on. I don't understand why it worked without setting MNC when I changed this, but hey, it worked and I am happy at the moment. However, it would still be nice to see devs fix the MNC problem. I'd delete this thread but I see no option to do so. Mods can delete it if they feel like it. Or they can leave it up in case someone else has the same problem and wants to try the potential workaround of adding the ",default" to APN type. I'd still like to change the MNC to what Cricket says to use, though, because they wouldn't tell us to change it if it didn't do anything.
EDIT 2: Workaround doesn't seem to work. I get a proxy failed error. It says LTE but nothing seems to be able to use it. I think I need the MNC changed after all. Is there any developer who has this working right? It's really frustrating to go through multiple ROMs/versions only for incredibly basic functionality to not work.
Edit 3: USB tethering seems to work, but nothing on the phone itself. Weird! AAAND now I took the ",default" back out and LTE seems to be there again. Testing the phone now. I wonder if there was some sort of data outage in my area earlier that was causing issues. And I just rebooted the phone and now LTE is gone again (and I made sure the APN was selected)... This is seriously messed up. My phone is behaving extremely inconsistently and I want to throw it at a wall at full strength at the moment.
Click to expand...
Click to collapse
Android reads the MNC from the SIM. APNs with MNCs that are different than the SIM's will be hidden. Unless you are using your G2 on the legacy Cricket CDMA network you should be using the settings on the Cricket website https://www.cricketwireless.com/sup...ice-byod/customer/bring-your-own-android.html
yeswap said:
Android reads the MNC from the SIM. APNs with MNCs that are different than the SIM's will be hidden. Unless you are using your G2 on the legacy Cricket CDMA network you should be using the settings on the Cricket website https://www.cricketwireless.com/sup...ice-byod/customer/bring-your-own-android.html
Click to expand...
Click to collapse
Huh. I wonder why I didn't see that link when I was Googling for the settings. I'll give it a try. Thanks for the link.
Odd thing is it's worked on and off with the old settings, including setting the MNC to 004 (even though it did make the entry disappear). I don't understand it. I guess it doesn't matter, though, if these other settings work. Inconsistency is the most frustrating thing, because it's not obvious that your settings are wrong if they work sometimes but not others...
Edit: I can confirm the settings from that link are working... for the moment. I absolutely would not be surprised if it just randomly stops working again in the next 24h. Maybe I'll get a different phone when that happens.
I did live chat with Cricket Wireless and asked them to make sure the link you gave comes up for the search I did which was "cricket wireless apn settings android". Hopefully they will listen to my feedback so nobody else gets caught in this trap. Anyway, thanks again.
It would also be nice if Android would tell you why it's hiding an APN you just added... I wonder if devs could add an informative text about that.

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