did anyone try this for the data problem? - HD2 Android Q&A, Help & Troubleshooting and Genera

I don't know if this was even tried, couldn't find anything while I searched. But if you're on tmobile, they have different data service for windows and android. I was gonna try my friends G2 for the weekend so I called saying I was gonna try a G2 and they switched my data service to the Android data and for 2 days straight I haven't had any problems with dropped data connection. this is a first for me might just be a weird coincidence though.. oh well, just thought I'd let people know.

I traded for my HD2, still getting data drops even though I have an 'android data plan'

kyleds said:
I don't know if this was even tried, couldn't find anything while I searched. But if you're on tmobile, they have different data service for windows and android. I was gonna try my friends G2 for the weekend so I called saying I was gonna try a G2 and they switched my data service to the Android data and for 2 days straight I haven't had any problems with dropped data connection. this is a first for me might just be a weird coincidence though.. oh well, just thought I'd let people know.
Click to expand...
Click to collapse
You understand that with the data plan you can manually change the apn settings to settings for "other plans" right?
For example, default is epc.tmobile.com, but you can also use wap.voicestream.com and internet2.voicestream.com. There are also others, but these are the more common ones.

APN Settings
Hi folks,
Would you know if these settings apply to UK or are they different. At the momment my APN settings are:
Name: T-Mobile Internet
APN: general.t-mobile.uk
All other fields blank
With these settings my connection keeps dropping. However my wi-fi is perfect so I know internet works.
Thanks guys

Related

new nexus one pls help

hi.a friend of mine got a n1 just two days ago.after playing with it for some time(this is also my first time playing with android) i noticed that the data connection is always on and as he doesnt have a data plan he had been charged a lot.
we searched and found an app called APNdroid and now it seems that the phone doesnt connect automatically.but now he cant send mms o recieve. the mms button is ticked in apndroid and all the settings seem to be fine.can some one please help.
thanks
You need a separate APN for mms on most networks.
Question - what is the point of having an N1 without a data connection? Might as well have any old cheap crappy phone (which would probably actually be better for making calls than the N1 anyway!).
GlenH said:
Question - what is the point of having an N1 without a data connection? Might as well have any old cheap crappy phone (which would probably actually be better for making calls than the N1 anyway!).
Click to expand...
Click to collapse
thats true.the problem is our carrier doesnt have a data plan for mobile internet.and he got charged 200 bucks in a day with out even downloading anything from the marketplace.
and in the APN settings there is a slot for entering mms apn and proxy etc and he has it filled and it seems he even went to the carrier and even they coulnd find wats wrong
sliv said:
thats true.the problem is our carrier doesnt have a data plan for mobile internet.and he got charged 200 bucks in a day with out even downloading anything from the marketplace.
and in the APN settings there is a slot for entering mms apn and proxy etc and he has it filled and it seems he even went to the carrier and even they coulnd find wats wrong
Click to expand...
Click to collapse
This question might go better talking to a customer service rep from the carrier.
sliv said:
thats true.the problem is our carrier doesnt have a data plan for mobile internet.and he got charged 200 bucks in a day with out even downloading anything from the marketplace.
Click to expand...
Click to collapse
which mobile carrier doesn't have data plan for mobile internet
Hey you should try toggle data widget, it allows mms but blocks all other data connections. Its what I use when I'm not running the desire rom. I have to block data because it is so much more expensive here in New Zealand than most other places. 10mb a day for $1 and then $1 for every mb over that.. The nexus one would chew that up in seconds lol

TMob US - 3g service, but no internet

Ok, this is goofy.
Wifi works great
EVDO connects to internet and works great
3g shows 3 bars, but will not connect to internet
This is true even after a hard reset. Must be a settings issue? I did a hard reset, let it set up, and still same problem.
I got the same problem. Purchased the phone yesterday morning. I never had the data plan before. I called T-Mobile twice and they told me that it can take up to 48 hours for the data to kick in. If it doesn't work by tomorrow morning, I'll give them a call again.
i got the same thing too guys. it is fine now and i got a text message from tmo so it it cuts out again i will chime back in.
buy yeah, yesterday i lost connection twice for long periods of time, like a couple of hours.
Thanks for the info! Seems pretty weird that it works when I'm in an E area, but not on 3g. Maybe different towers or something. Friggin awesome phone though!
LOL, WTF
i just tried to go on yahoo on my hd2 just now after posting and guess what.... it's out again!
OK so I pulled the battery and popped it back in and my internet is back.
i hope this isn't a hardware issue!
Yeah, this is interesting. Popped my TMo sim into my Xperia, could only get E level of service for some reason but could connect to the internet. Put the sim back in my HD2, took it to the far corner of the basement where it drops to E service and it connects to the internet. Back in 3g zone and it won't connect at all. At least it seems to have a stronger antenna than the Xperia. I'll have to give them a call and see whats going on.
there was an issue with the settings...
you can try a couple of things first...
if you are familiar with windows (which sounds like you are), you need to go change the access point name (apn) to one of 2 options...
wap.voicestream.com
epc.tmobile.com
I called into customer service about same issue. I was told to power down, remove battery and start it again and check. It worked afterward.
Maybe it was due to them activating my new data plan, from Android data to Smart phone data. I don't know, just guessing.
I thought maybe I was having this same problem yesterday..
thought eh its all in my head.
Maybe it was due to them activating my new data plan, from Android data to Smart phone data. I don't know, just guessing/QUOTE]
What phone did you have?
Click to expand...
Click to collapse
This is tmoUS, guys. They're notorious for having ****ty 3G service. No point in having HSPA+ when the majority of the people are still reliant on EDGE. Hopefully by summer you guys will get decent coverage.
hazard99 said:
I thought maybe I was having this same problem yesterday..
thought eh its all in my head.
Maybe it was due to them activating my new data plan, from Android data to Smart phone data. I don't know, just guessing/QUOTE]
What phone did you have?
Click to expand...
Click to collapse
HTC Dream.
Click to expand...
Click to collapse
lude219 said:
This is tmoUS, guys. They're notorious for having ****ty 3G service. No point in having HSPA+ when the majority of the people are still reliant on EDGE. Hopefully by summer you guys will get decent coverage.
Click to expand...
Click to collapse
I'm in NYC. The 3G is good here. Rarely had problems. Probably only a day or something that I can remember.
spotty here in denver. got mine last night. can't get any gps satellites for google maps either.
-Tony
""there was an issue with the settings...
you can try a couple of things first...
if you are familiar with windows (which sounds like you are), you need to go change the access point name (apn) to one of 2 options...
wap.voicestream.com
epc.tmobile.com""
It was set to epc.tmobile.com
I tried to change it to wap.voicestream.com, but that setting errored out.
Then couldn't get the epc.tmobile.com setting to work which is strange. Soo, did a hard reset and let it set up again. Same thing. I can connect to internet with Edge, but 3g even though it shows the signal bars and everything seems great will not connect to internet, download email, update weather, etc.
I too am have this problem... Sometimes web works great, other times no web but strong 3G.... I thought I was going crazy...
My internet was working really slow yesterday when I first got the phone (5-60 kbit/s). Called up tmo to ask if maybe they had set me up with just tzones or something. The guy said "no everything looks fine here...oh wait I see there's something that needs to be reset; I'm surprised you were getting internet at all." When I asked him what it was he said he "couldn't really explain what it was", to which I replied "..."
Anyway, it seems to be working fine now. Don't know if this could be related to the problems you're having, but giving tmobile a call couldn't hurt, maybe they can flip the magic unexplainable switch for you.
Ok so I couldn't get internet for two days now, I called T-mobile twice and told me to wait 48 hours. After thinking something was fishy, I looked at my receipt from Wal-Mart where I purchased the phone and I noticed something peculiar: "REQ Android Web: 30:00". Knowing damn sure I did not purchase an android phone, I called T-Mobile for the third time, complaining, so the first guy transferred me to another operator. He checked out my account and it turned out that I didn't have any data plan at all. So he added the plan and within 20 minutes I was surfing. Everything works great. I'm getting about 850 kbps in northwest Indiana.
It's very interesting that the first two operators I called never even bothered to look at my account to see if I have a data plan.
Just discovered new regarding the no data issue.
I had the no data problem again today, even though it was working in the morning. I decided to reboot and check, but then I noticed the 'Terminate Data Connection' option when I hold down the power button. So I tried it. It killed the data connection and when I went into Google Maps, the data connection reactivated and everything was fine again.
So, it may be a bug!

Is the vibrant internet data locked?

I live overseas and about a month ago while visiting Florida I purchased a Tmobile Vibrant. I then went ahead and unlocked the phone myself. Upon returning to my country I started using my phone, everything had been running great up until today when I went and added internet to my phone plan. My phone simply refuses to connect to the internet and my provider says that all the settings are in the phone. Has t-mobile done something that would prevent me from connecting?
I really don't know what to do here. Anyone encounter problems like this before? Any solutions?
First go through these steps yourself then post back
1. Goto settings, wireless networks, access point names, make sure the apn is epc.tmobile.com
2. Call t-mobile and make sure you have the android data plan
3. Make sure you are in a good reception area
4. Make sure you have wifi off
Sent from my Samsung Vibrant
Set the APN to your carrier
Sent from my SGH-T959 using XDA App
Thanks for the replies. I did the APN thing already, in my country the APN must be set as "Internet", which I already put there... no luck.
Are there any other settings?
Ok great, it finally came on... they probably didn't activate it immediately.
Thanks for the suggestions.
It normally takes 2 to 24 hours to activate data. Glad youre running now
Sent from my Samsung Vibrant

[Q] Mobile Data connection suddenly drop

I just got my Nexus 4 not long ago. Everything is running great and smooth. The only thing keep me worry is my mobile data connection will suddenly drop. By suddenly drop, I mean I will have empty signal and bar ( empty triangle). However, it will back to normal in less than 30 seconds. It happens like average saying 4 times a day.
What I did to try to solve the issue myself.
I check the APN. I have all the correct APN based on the T-mobile APN thread from their website. FYI, you can find it here http://support.t-mobile.com/docs/DOC-1979
I have micro sim card from T-mobile. I did not make or cut one. I'm also not on Tmobile prepaid. I have regular T-mobile plan.
Anyone experience anything like this? I saw many thread like data gray bar...low signal, slow data connection...but nothing like mine empty triangle, and back to normal in very short second...
Need some help and greatly appreciated. !!
Weird. I just started having the same issue., I'm on at&t though. Its really annoying. I tried clearing the cache and dalvik but had no luck. I'm considering reflashing my rom or upgrading the radio..
I'm on stock with no root. I will monitor a few more days before I RMA the device...but I doubt the second device will make any differences...No one sure it's a software issue or a hardware issue. My black triangle get back to connection pretty quick, but still annoying to lose all the data connection suddenly.
Are you having any issues with wi-fi?
Vissionary said:
Weird. I just started having the same issue., I'm on at&t though. Its really annoying. I tried clearing the cache and dalvik but had no luck. I'm considering reflashing my rom or upgrading the radio..
Click to expand...
Click to collapse
Vissionary said:
Are you having any issues with wi-fi?
Click to expand...
Click to collapse
What kind of Wifi problem are you talking about? Slow connection? or when you turn on wifi, mobile data turn gray?
I don't think I have Wifi problem (which I just turn on again) I actually set up all of my phone app the first time I got my phone. I download around 80
apps without any problem, and with no slowing speed. I did not check off the optimize Wifi box tho. I didn't run into wifi issue, so I did not check off
that box, although some ppl suggest that not to optimize the Wifi issue. The only big problem I have it's still the mobile data connection suddenly
go off, and go back on in a very short time. I can't imagine what will happen if I'm on a important call or using GPS navigation while suddenly the
mobile data go off...
What's your problem?
for more information about my phone, I have S/N: 310 K
stock, no root, 4.2.2, with micro sim card directly from T-mobile.
Bump =''[
Yep same problem here. All my signal bars will go gray and have no connection. I also get the empty triangle. Annoying as hell. I'm on stock JB 4.2.2 on straight talk.
Sent from my Nexus 4 using xda app-developers app
Vissionary said:
Weird. I just started having the same issue., I'm on at&t though. Its really annoying. I tried clearing the cache and dalvik but had no luck. I'm considering reflashing my rom or upgrading the radio..
Click to expand...
Click to collapse
I have not run into this problem yet but was messing around with my APN tonight and settled on this one and have had no problems with it, going from a "battery saving" HSPA:10 to HSPA+:15 when using data, watched it switch when using speed test. But here is my APN hopefully this can help you for AT&T specific problems. I came off the samsung galaxy s2 this week and switched to the nexus 4 and have had no problems thus far.
Name: AT&T
APN: phone
MMSC:http://mmsc.mobile.att.net
MMS proxy: proxy.mobile.att.net
MMS Port: 80
APN TYPE: default,supl,mms,hipri,fota,
**if not listed left as default in APN settings
Jarvis4 said:
I have not run into this problem yet but was messing around with my APN tonight and settled on this one and have had no problems with it, going from a "battery saving" HSPA:10 to HSPA+:15 when using data, watched it switch when using speed test. But here is my APN hopefully this can help you for AT&T specific problems. I came off the samsung galaxy s2 this week and switched to the nexus 4 and have had no problems thus far.
Name: AT&T
APN: phone
MMSC:http://mmsc.mobile.att.net
MMS proxy: proxy.mobile.att.net
MMS Port: 80
APN TYPE: default,supl,mms,hipri,fota,
**if not listed left as default in APN settings
Click to expand...
Click to collapse
Too bad I have T-mobile...=''[
I have similar issues with my N4 running T-Mobile prepaid. I can get it, but it cuts in and out often. Wifi not an issue. I'm running CM10. I'm in an OK service area too. Cuts in and out frequently.
I guess I have the same issue, I'll have a blue triangle with no data activity (no small arrow head in either direction) even after trying to use Google search; it will be 15-30 seconds after hitting enter before any activity happens.
Im rooted, but running stock.
I already request for a replacement. Will update soon, but I doubt the new device will be different.

Data connection shows full bars, no apps can connect

Haven't had this problem before or even heard of it. My phone showed normal data signal all day today, but every app said I had no connection. It even looked like data was uploading/downloading as the arrows were popping up from time to time. I tried a few reboots but still having the problem.
I'm on Vanilla Rootbox, but haven't had any problems until today. Nothing has changed on my phone in weeks.
Any ideas?
those bars arent for data connections, they are for your phone connection. i assume phone calls are alright? have you called your provider to check if they are having data issues?
simms22 said:
those bars arent for data connections, they are for your phone connection. i assume phone calls are alright? have you called your provider to check if they are having data issues?
Click to expand...
Click to collapse
Well, the H+ and the up and down arrow are for data aren't they?
I haven't called because I'm on AT&T gophone and they don't have much in the way of customer service. They won't help much once they see you're on a Nexus 4, which they don't sell.
jirafabo said:
Well, the H+ and the up and down arrow are for data aren't they?
I haven't called because I'm on AT&T gophone and they don't have much in the way of customer service. They won't help much once they see you're on a Nexus 4, which they don't sell.
Click to expand...
Click to collapse
the H+ and H show which data network you are connected to. and the up/down arrows show if the phone is(or trying to) send/receive data. neither of which tell you if you are actually getting data flow. normally, you would call your provider in this situation. if they tell you that you service is fine, ask them to refresh your connection.
and the issue of you not getting help because youre on a nexus 4 doesnt make much sense. they want youy to pay for the service, they dont make much money off the phone. but if you feel like that about their service, why are you still with them? there are better companies to use, and are inexpensive.
simms22 said:
the H+ and H show which data network you are connected to. and the up/down arrows show if the phone is(or trying to) send/receive data. neither of which tell you if you are actually getting data flow. normally, you would call your provider in this situation. if they tell you that you service is fine, ask them to refresh your connection.
and the issue of you not getting help because youre on a nexus 4 doesnt make much sense. they want youy to pay for the service, they dont make much money off the phone. but if you feel like that about their service, why are you still with them? there are better companies to use, and are inexpensive.
Click to expand...
Click to collapse
Well I've dealt with them a few times. That's just been my experience. I'll try and call them. I'm still with them because generally I can figure out what the problem is. In my experience, it's all the junk i've done to the phone, rather than service being down. Thank you for the suggestion.
jirafabo said:
Well I've dealt with them a few times. That's just been my experience. I'll try and call them. I'm still with them because generally I can figure out what the problem is. In my experience, it's all the junk i've done to the phone, rather than service being down. Thank you for the suggestion.
Click to expand...
Click to collapse
last month, on tmobile, i was connected to tmobiles towers, bars were blue, not gray(so connected to googles servers), but i wasnt getting a data flow. i called tmobile and they told me that they werent having any issues. so i asked them to refresh my data service. they had me power down for 3 minutes while they disconnected and reconnected my service. once i powered back on, i had a data flow again.
Check to make sure you entered correct APN settings or download a rom with APNs preloaded.
Can you browse the internet at all?
Sent from my SGH-T999 using xda app-developers app
Make sure u have the wap.cingular Apn's for att go phone had the same problem before and i had incorrect apns.
Sent from my Nexus 4
1slow4G said:
Can you browse the internet at all?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
jlg19753 said:
Make sure u have the wap.cingular Apn's for att go phone had the same problem before and i had incorrect apns.
Sent from my Nexus 4
Click to expand...
Click to collapse
Yes, I just checked and I can access internet via my broswer, although it was super slow! I didn't check that yesterday. So it looks like my data is being slow. I had this problem originally when I had bad APN settings. I do have the correct APNs though. Maybe I need to update them. I'll call for a refresh and see if that helps.
Normally when i boot a rom for the first time data works but is so slow it's unusable also . These are the go phone apns i use to get it working again.
Name Att
apn wap.cingular
username [email protected]
mmsc http://mmsc.cingular.com
mms proxy wireless.cingular.com
port 80
310
410
apn type default,supl,mms
Make sure all other fields are blank this is were the slow data occurs for me if the other Fields have something in them.
Sent from my Nexus 4
jlg19753 said:
Normally when i boot a rom for the first time data works but is so slow it's unusable also . These are the go phone apns i use to get it working again.
Name Att
apn wap.cingular
username [email protected]
mmsc http://mmsc.cingular.com
mms proxy wireless.cingular.com
port 80
310
410
apn type default,supl,mms
Make sure all other fields are blank this is were the slow data occurs for me if the other Fields have something in them.
Sent from my Nexus 4
Click to expand...
Click to collapse
Thanks all. I forgot the stupid APNs will work for a few weeks then go to super slow data speeds. I did reformat a few weeks ago and haven't done anything to my APNs. I just don't get why they work fine for a few weeks then slow down. Resetting my APNs to the above should work, I think that's the one I was using before.
Got it working again?
Sent from my neXus⁴ using Tapatalk 2
1slow4G said:
Got it working again?
Sent from my neXus⁴ using Tapatalk 2
Click to expand...
Click to collapse
For a few days, yes, today MMS stopped working. I'm really confused at why certain APNs will work for a period of time then just stop working. The default APN worked for over 2 weeks, then went to super slow speeds. The latest one I updated too, just above, worked for a few days, not I can't send or receive MMS.
I think the one that worked for me before had 2 setups. One for data, and one for MMS. I'm going to set that back up now.
jirafabo said:
For a few days, yes, today MMS stopped working. I'm really confused at why certain APNs will work for a period of time then just stop working. The default APN worked for over 2 weeks, then went to super slow speeds. The latest one I updated too, just above, worked for a few days, not I can't send or receive MMS.
I think the one that worked for me before had 2 setups. One for data, and one for MMS. I'm going to set that back up now.
Click to expand...
Click to collapse
Yeah try setting 2 apns one for data other for MMS. I've used that method before and seems to work fine. But then again I've never had issues to begin with.
Sent from my neXus⁴ using Tapatalk 2

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