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A few times today, when on a call, my 3G connection drops and a baloon pops up saying "connection lost, please reconnect after your call", or something like that. Of course as soon as i hang up, the data connection comes back... but this seems rather annoying.
Anyone else seen this?
That happens to me all the time when I'm surfing the web and a call comes in. The Hermes doesn't have the ability to have data going while voice is active.
motionmind said:
That happens to me all the time when I'm surfing the web and a call comes in. The Hermes doesn't have the ability to have data going while voice is active.
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Hmmm.... cingular better update thier web site then.
Use this all-in-one global handheld for email, simultaneous voice and data, and other wireless application needs at broadband speeds.
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It used to work for me on my 8525, but not anymore.
motionmind said:
That happens to me all the time when I'm surfing the web and a call comes in. The Hermes doesn't have the ability to have data going while voice is active.
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this is partially false... The 8525/hermes will keep a data connection active while voice is going in 3G... but voice and data will not work together while in E.. And if you are in a call and your 3G signal becomes to weak it will switch to E causing your data to drop and your phone can not reconnect to 3G until the call is ended. The only time this really ever happens to me is when i am driving, but thats because of few weak spots here in st. louis.
shogunmark said:
this is partially false... The 8525/hermes will keep a data connection active while voice is going in 3G... but voice and data will not work together while in E.. And if you are in a call and your 3G signal becomes to weak it will switch to E causing your data to drop and your phone can not reconnect to 3G until the call is ended. The only time this really ever happens to me is when i am driving, but thats because of few weak spots here in st. louis.
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Click to collapse
Sounds plausible to me... thanks!
shogunmark said:
this is partially false... The 8525/hermes will keep a data connection active while voice is going in 3G... but voice and data will not work together while in E.. And if you are in a call and your 3G signal becomes to weak it will switch to E causing your data to drop and your phone can not reconnect to 3G until the call is ended. The only time this really ever happens to me is when i am driving, but thats because of few weak spots here in st. louis.
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I'm using radio version 1.54.07.00 ans when I am connected via 3G (says H) and get a voice call then it disconnects my data session. Very annoying. What radio are you using that will allow simultaneous voice/data on 3G?
I'm on ATT/Cingular out in Las Vegas if that makes a difference.
Hi,
after having several missed calls going straight to my answering machine on my new HTC Hero. I was getting a bit paranoiac, so I've decided to test in/out calls.
Basically, 90 of my incoming calls were going straight to my answering machine. Out-call were about 30% KO
After several tests, to make sure there was a problem, I've decided to request for support from HTC.
Support told me that I should shut the 3g connection every time I would want to receive a call .
So I tried and Bingo, if 3G is activated, I get 10% of the calls, if I deactivate it 90% success.
So you'll say, I should be happy? Right? Wrong!
The main use of that kind of phone is to have a data integration, otherwise I would have kept my old nokia from 10 years ago..
Here basically, if I follow HTC idea, I should keep the 3g closed, sometime, I should switch it on to get my mails, thanks to the non true push capacities (ok this one is not htc) then wait for the sync, maybe force it , get my mails, and then, shut 3g back and pray that no Über important call would have been done.
Well that plain sucks!
Never had such a thing on my previous Data friendly mobiles, why should I accept it on the Hero?
If someone have come across this bug, cause it is a bug, how did he/she managed to fix it?
Thanks
works fine on mine....i suggest you are on a ****e network, or on only 2G where you are. that's what usually causes this.
I guess they suggested this because it sounds like your network hasn't figured out how to route calls properly on their network when data is active, and they dump it straight to voicemail when there is a data connection active.
not the phone's fault, the phone won't even know that the call has been missed, the network simply does not route the call through and sends it to voicemail instead.
i had this on O2 a while ago. went to t-mobile (who knew how to set up their network properly for data) and never had this issue since when i am on 3G coverage. if i'm on 2G signal and have active data then yes, i miss calls. but that's how 2G networks operate.
it's truly shocking how many networks out there have absolutely no idea how to set up their networks properly for data!
Well I wish it would be that, my signal goes from -63 dbm 25 asu(80% of the time) to -81 dbm 16 asu.
Just after my post, I called one of my friend working in carrier terminal validation.
What he told me was, 2 options:
- Same bug was on the htc cruise, bug got corrected after a fw update.
- Some of my carrier radio are buggy and 3g goes over gsm.(SFR/VOdaphone France)
I bet for the first option since I had the problem in various places since I didn't want to ask support for nothing and get busted for a " feeling and not facts" (did the test in 3 differend location 80 tests in total(I used to be a tester....).
I will update the topic if I get news about it
nmuncer said:
!
Never had such a thing on my previous Data friendly mobiles, why should I accept it on the Hero?
If someone have come across this bug, cause it is a bug, how did he/she managed to fix it?
Thanks
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Click to collapse
You shouldn't accept it - but most people don't have this issue!
It's unlikely to be a "bug" per se, because otherwise it would be endemic behaviour, so it's either:
1. Your physical device (get it changed!)
2. Your network.
In addition, just an FYI in case you've got the new Sprint Hero, but most CDMA networks (including Sprint) do not support simultaneous voice and data. I've no idea what happens in practice on Sprint, but I'd imagine if you were actively using data your voice calls would get diverted to voicemail unless Sprint automatically suspends data when a voice call is pending.
Regards,
Dave
You're on SFR?
OUCH!!!!
Sounds like you have a nice strong signal, but is it 2G or 3G? (do you see a G, E 3G or H at the top of the screen?
if you see G or E, it's cos you're on 2G, If you get 3G or H, it's on 3G.
And yes, there were a few issues with the P3300 and the cruise, but they were mainly on Bouygues, not so much on SFR.
There's nothing known of on the hero, and as SFR sell the Magic, i would have thought they would have ironed out any issues already...
Hi,
I'm mostly in HSDPA or 3G.
I still have contacts with people at SFR (used to work there till recently) they might share a bit of info.
Idk if yours is CDMA or the GSM one but on mine (CDMA) under the mobile network settings, I have the option to switch the mode of operation to ether Hybrid, EVDO only, and 1X only. Now, I know how Sprint's network works, not sure if it's the same for any other networks but if I set it to Evdo only (3g) I'll miss all my calls because Sprint does voice over 1X. Hybrid mode does EVDO when you're using data and switches to 1X when you're doing voice/sms.
rhedgehog said:
if you see G or E, it's cos you're on 2G, If you get 3G or H, it's on 3G.
...
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Regarding this and your suggestion that 2g and data will result in missed calls, Can you suggest how to avoid this happening? I live and work in the country and only have 2g, so have found quite often people have mentioned my phone not even ringing- straight to answer phone. This explains it.
Nice to know, but annoying if I can't solve it- I run a business and my phone is very important.
Cheers,
ajones7279 said:
Idk if yours is CDMA or the GSM one but on mine (CDMA) under the mobile network settings, I have the option to switch the mode of operation to ether Hybrid, EVDO only, and 1X only. Now, I know how Sprint's network works, not sure if it's the same for any other networks but if I set it to Evdo only (3g) I'll miss all my calls because Sprint does voice over 1X. Hybrid mode does EVDO when you're using data and switches to 1X when you're doing voice/sms.
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i have sprint as well and when someone calls you when youre running hybrid, you should not miss calls. you will get disconnected from the internet when someone is calling though
ajones7279 said:
Idk if yours is CDMA or the GSM one but on mine (CDMA) under the mobile network settings, I have the option to switch the mode of operation to ether Hybrid, EVDO only, and 1X only. Now, I know how Sprint's network works, not sure if it's the same for any other networks but if I set it to Evdo only (3g) I'll miss all my calls because Sprint does voice over 1X. Hybrid mode does EVDO when you're using data and switches to 1X when you're doing voice/sms.
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Hi, I'm on hybrid
that is what i hate about hero, it is really great except for the fact that it switches from 2g to 3g without notice. i want it to be permanently stuck in 3g for faster downloads and mms, but when it uses 2g, i cant send and receive mms and surfing the web is slow as heck! im still looking for an app that would permanently put the device in 3g just like with winmo it which you can use wcdma ONLY.
cheers!
If you use AnyCut, you can create a short cut by selecting:
New Shortcut->Activity->Phone info
This will create a shortcut on your homescreen which beings up a hidden "engineering" screen on which you'll find an drop down for "Set preferred network type" where you can select WCDMA only.
Regards,
Dave
alternatively, open the phone app
dial *#*#4636#*#* and select phone info
scroll down and set it to WCDMA only.
does the same thing but saves installing an app.
rhedgehog said:
alternatively, open the phone app
dial *#*#4636#*#* and select phone info
scroll down and set it to WCDMA only.
does the same thing but saves installing an app.
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holy monkey! im going to try this!!! do i have to di it everytime i turn the phone of or is it permanent?
orouborus said:
that is what i hate about hero, it is really great except for the fact that it switches from 2g to 3g without notice. i want it to be permanently stuck in 3g for faster downloads and mms, but when it uses 2g, i cant send and receive mms and surfing the web is slow as heck! im still looking for an app that would permanently put the device in 3g just like with winmo it which you can use wcdma ONLY.
cheers!
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Click to collapse
That is not specific to the Hero. The fact is, every carrier's 2G network has better coverage than their 3G network. When the phone cannot detect strong enough 3G signal, it jumps back to 2G network. The idea is that slow data transmission is better than no data transmission at all. Many smartphones have the option to lock the mobile network to 2G only. One advantage is that it gets better reception, and another advantage is longer battery life (the 3G chip eats battery much faster than 2G).
If you instead lock the phone to its 3G network. The first thing you will notice is that battery life is significantly shorter. And chance is that you may be getting very spotty reception, because you are not allowing to phone to switch to 2G when it gets no 3G signal. When there is no 3G signal, forcing the phone to "3G only" mode won't give you faster download, it gives you no download.
tsekh501 said:
That is not specific to the Hero. The fact is, every carrier's 2G network has better coverage than their 3G network. When the phone cannot detect strong enough 3G signal, it jumps back to 2G network. The idea is that slow data transmission is better than no data transmission at all. Many smartphones have the option to lock the mobile network to 2G only. One advantage is that it gets better reception, and another advantage is longer battery life (the 3G chip eats battery much faster than 2G).
If you instead lock the phone to its 3G network. The first thing you will notice is that battery life is significantly shorter. And chance is that you may be getting very spotty reception, because you are not allowing to phone to switch to 2G when it gets no 3G signal. When there is no 3G signal, forcing the phone to "3G only" mode won't give you faster download, it gives you no download.
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true true. i usually charge my phone everynight though. problem that i have with 2g is that i cant send and recieve mms and yeah data connection is slow. in our place 3g signal is ok. i also lock my topaz for wcdma only. but it is ok that it switches to 2g in low signal areas.
Thanks!
You actually use mms?
Wow, they do exist.
barryallott said:
You actually use mms?
Wow, they do exist.
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Click to collapse
yeah... mms is great. i use it to send items that i wish to purchase etc.
What NOM1 Networks are there in the UK? I only get 2g in my area (booo) and could do with an operator that works right. T-Mobile forums suggest they still have an issue
Hi
I've checked it with Hero running in PlusGSM in Poland.
Regardless if I select 2G/3G or even "WCDMA preffered/GSM Only/WCDMA only" setting the phone is not available for incoming voice calls during data transfer. Every time when I start internet connection (example: SSH session) I'm not available for incoming calls. At this site I do have both strong 2G and strong 3G networks.
I would like to mention that a few days ago I've swapped Samsung SGH-i600 (WinMo 6.0) for HTC Hero - so I'm using the same SIM card in the same network and the same place. SHG-I600 was able to perform both data transfer (on 2G) and voice (on 3G) on the same time. HTC Hero is not...
I wonder if this is 'feature by design' or a bug in software?
is there anyway or any application that is out there that will let you browse the web and talk om the phone at the same time?
If you have GSM then you can do that without any special app. If you have CDMA then you can't do that unless you're connected via wifi.
Yup wifi and phone works really well LOL...
you can do this with t mobile???? I know att just came out with this on their network i dont believe this is possible with t mobile
bokechukwu1 said:
you can do this with t mobile???? I know att just came out with this on their network i dont believe this is possible with t mobile
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Just came out? AFAIK 3G on AT&T's network thats one of the benefits. I believe all 3G smartphones that had web browsing had voice capabilities at the same time... that's part of what 3G on a GSM network creates.
You can talk and surf in AT&T 3G network for sure. I am not sure if it works on T-mobile though. I would think it should, as it looks like it depends on technology and not the network itself!
bokechukwu1 said:
you can do this with t mobile???? I know att just came out with this on their network i dont believe this is possible with t mobile
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i just tested this the other day after watching a commercial asking if my phone and carrier could do it. answer....yes! i called my wife, put the phone on speaker phone, opened opera and browsed, opened google maps and checked out some street view and did a little binging. worked great all the while talking on speaker phone in the background.
edit: i was on a 3g connection.
jlavoie said:
i just tested this the other day after watching a commercial asking if my phone and carrier could do it. answer....yes! i called my wife, put the phone on speaker phone, opened opera and browsed, opened google maps and checked out some street view and did a little binging. worked great all the while talking on speaker phone in the background.
edit: i was on a 3g connection.
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So I guess AT&T is full of crap! Hmmm whats new!!!LOL
Yea you can do this only with 3G connection. Cuz you are using E to talk I would assume! And 3G for data...
this is only possible using a GSM network(at&t, t-mobile...etc) without using wifi.
3g makes no difference in this situation.Verizon & Sprint run on CDMA networks and is not possible to "talk & surf" at the same time
ai6908 said:
So I guess AT&T is full of crap! Hmmm whats new!!!LOL
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Well the commercial is a response commercial to Verizon's ads... so at least in this case they aren't full of crap. Verizon's 3G network is based on EV-DO Rev A. You get the speeds of a 3G GSM connection but you don't get the simul voice/data functionality.
joeyc1123 said:
this is only possible using a GSM network(at&t, t-mobile...etc) without using wifi.
3g makes no difference in this situation.Verizon & Sprint run on CDMA networks and is not possible to "talk & surf" at the same time
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AT&T does not support browse/talk on its Edge network. So if your phone steps down to an Edge connection you lose that ability. AFAIK Edge CAN support the functionality its just that AT&T doesn't support it.
I will check on verizon when I get a chance, but if you look in the Kaiser forum, I showed everyone there in a thread how to get this functionality b'c the carriers (US) usually strip it out to preserve bandwidth. It has to do with the RIL settings in your provisioning xml. beeen a few years, but it is there if you want to dig. Look in kaiser rom development. Also, it has to be cooked in. the provisioning registry changes will always revert back to OEM settings if not cooked in.
It is not a matter of carrier but a matter of technology. Edge and 3G are akin to narrowband and broadband for landlines. Just like you can't talk and surf the web and talk on the phone on dialup but can on DSL. It's simply a matter of bandwidth.
To explain this in a more simple matter, 3g is essentially a CDMA connection. Being that CDMA carriers use said transmission for voice, they cannot use data and voice simultaneously. However, with t-mobile and at&t, voice is transmitted over the GSM radio and a 2nd radio is present which carries the CDMA 3g technology. If said GSM device looses that 3g service and falls back to edge or gprs, the simultaneous voice and data becomes inoperable. The key part to this is that a 2nd radio transmission takes place to allow the simultaneous transmission of both services. I have often wondered, however, why other carriers like sprint and Verizon don't incorporate a 2nd radio in their devices to simultaneously connect two CDMA transmissions similar to how a TIVO/DVR box works with cable/satellite services to allow the viewing of one channel while recording another. This functionality would allow them to compete with the GSM carriers.
cdma gsm
I know that when I used to work for ATTWS (long time ago), they were freaking out about the new carriers rolling in with CDMA (some with hybrid AMPS and D-AMPS 850 mhz spectrum) because, in theory CDMA should wax TDMA's call load significantly. TDMA, at that time could only hold 3 calls per channel. So about (here comes a geeky number) every 6.67 ms the calls on the channel would switch functions. Only one could TX, one could RX, and the other was Idle.... this was all transparent to the caller of course.. CDMA rolls around with the theory that becasue it's data piggy backed on the channel, it would increase their call handling ability 10 fold. Unfortunately theory didn't work out to real work practicality b/c the new PCS CDMA carriers really had about the same call capacity as everyone else.
Now, I've always touted VZW speeds here in my market bc TMO didn't even have 3g here till like 6 months to a year ago.. .and AT&T's 3G was laugable here in Jacksonville...might as well have kept the E or G icons on the phone for as slow as things ran.... HSDPA and UMTS could put a cramp on VZWs claim to speed...as long as they can get it consistent nationwide... I'd be tempted to leave for the right data speeds.....but for now, I'm in love with my overpriced VZW plan because of the coverage, quality, and speed..... who knows what tomorrow will bring.
Sorry for the long post, but it takes a bit to explain it.. (even though most of you know it.)
Thanks,
Nate
its working for me i'm on the phone talking while surfing now i have been doing it for about 30 minutes with no disconnection
gfloyd45 said:
its working for me i'm on the phone talking while surfing now i have been doing it for about 30 minutes with no disconnection
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I can only do talk and surf if I have wifi on.....I cant do it otherwise Do you have to do anything special to get the talk and surf to work on GSM on ATT?
Surf and talk on Att !?
bsg411 said:
I can only do talk and surf if I have wifi on.....I cant do it otherwise Do you have to do anything special to get the talk and surf to work on GSM on ATT?
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Can anybody do this without being on wifi ?
bsg411 said:
I can only do talk and surf if I have wifi on.....I cant do it otherwise Do you have to do anything special to get the talk and surf to work on GSM on ATT?
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When you say it doesn't work for you, does your notification bar show 3G-or-H or does it show E? It won't work if it's E.
MCbrian said:
When you say it doesn't work for you, does your notification bar show 3G-or-H or does it show E? It won't work if it's E.
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Click to collapse
Yes my phone shows H when I'm trying to surf and talk. I think since I have a cooked rom, it may have altered my stock internet configuration and proxy settings or something and now it doesnt work.....idunno......thats my guess. Hoping one of you guys have the answer.
Thats definitely the problem make sure proxy is off and your connections setting are going to the MEdiaNet server and that should fix it.
I got an email while on a call without wifi. I'm in dallas. Anyone else getting data and voice now?
Has been possible since the beginning of time as long as you are on 3G
I concur. ↑
Sent from my Nexus One using XDA App
Really? I've never been able to do that until recently.
Usually when I'd start a call I'd lose the 3G icon and if I received email while in call it wouldn't show up until after I hung up.
Couldn't mess with data without wifi.
Used to do this on my cliq and G1 as well...
Odd.
Also been doing both (on TMob 3G) since February...
Any gsm phone can do that, but it is impossible for cdma
Your phone may have been set to WCDMA only up until now.
chalk that up as a win for GSM and a lose for CDMA
JCopernicus said:
Your phone may have been set to WCDMA only up until now.
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Click to collapse
WCDMA is 3G, it has nothing to do with CDMA
In a weak 3G signal area, the phone usually does a handover and transfers the call to the GSM network when the 3G signal falls under some threshold, and GSM doesn't support simultaneous voice and data (icon disappears while on a call)
maybe you have better 3G coverage now and your nexus doesn't need to go the GSM route
I've noticed problems with using data and voice together too. What seems to happen is that it works ok at first, but the instant you lose 3G it never comes back until the call is over, no matter how good your signal. Very frustrating when trying to use your data while on a long call.
Both AT&T and T-Mobile (as can any GSM carrier worldwide) can do voice and data at the same time as long as your phone has a "3G" connection visible while on the phone call. This has always been possible.
What you may see happen is that if you wrap your hands around the bottom of the phone during a call, the signal may drop to "E" or Edge. You can't use data and voice at the same time if your phone is on Edge.
To alleviate this, use a wired or Bluetooth headset, or hold the phone with your fingers rather than your whole palm.
Paul22000 said:
What you may see happen is that if you wrap your hands around the bottom of the phone during a call, the signal may drop to "E" or Edge. You can't use data and voice at the same time if your phone is on Edge.
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Click to collapse
Have you ever seen my problem where once the signal drops to Edge it will never go back to 3G? It doesn't seem like normal behavior to me but it seems to always happen when I need my data during the call. I've been stuck on multi-hour calls where my phone refused to go back to 3G almost from the beginning, and then the second I hang up the phone goes right back to a 3G signal with full bars again. Very frustrating!
pfmiller said:
I've noticed problems with using data and voice together too. What seems to happen is that it works ok at first, but the instant you lose 3G it never comes back until the call is over, no matter how good your signal. Very frustrating when trying to use your data while on a long call.
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Click to collapse
the ATT 3G network is not setup to do handoffs from gsm back to 3g. it currently will ONLY handoff from 3G to gsm during a call, and if you are still on your call, it will not switch back until you hang up. in the future this can be enabled both ways. tmobile apparently is setup the same way for now. so you're experience is normal until they reconfigure their network.
Actually it depends on the phone hardware. It IS possible to use GPRS and voice as well if the hardware supports it, its not only something available on 3G/UMTS/WCDMA. There is a pretty even split between class A and class B phones these days, you should look up the specs of the phone you're using.
Nearly all 3G devices allow you to use data and voice together since it isnt timeslot based and so voice and data is logically split and not time divided. This means you dont need specially designed hardware to do it, just the processing power to do it.
Class A
Can be connected to GPRS service and GSM service (voice, SMS), using both at the same time.
Class B
Can be connected to GPRS service and GSM service (voice, SMS), but using only one or the other at a given time. During GSM service (voice call or SMS), GPRS service is suspended, and then resumed automatically after the GSM service (voice call or SMS) has concluded.
Class C
Are connected to either GPRS service or GSM service (voice, SMS). Must be switched manually between one or the other service.
@kam187, thanks for that. I've been with T-Mobile since they were Voicestream, about 10 years now. And I thought I was making voice and data connections with my Nokia phone years ago, before their 3G rollout.
Here is the last phone I used before going the G1 route.
http://www.gsmarena.com/nokia_e61-1322.php
Yep E61 is on nokia's list of Class A devices:
http://wiki.forum.nokia.com/index.p...s_supporting_GPRS_Class_A_(Dual_Transfer_Mode)
I work at my local grocery store. Inside the store, there's little to no signal with 2g/3g...but when I turn on 4g, I have nearly full signal. I tried sending some texts while 4G was active, but they said it could not be sent due to not having 2g/3g signal. Same goes for phone calls. Does 4G really only apply to my browser/speed test? Pretty lame if you ask me. I should be able to send texts through 4G.
Is it just a setting on my phone?
Overstew said:
I work at my local grocery store. Inside the store, there's little to no signal with 2g/3g...but when I turn on 4g, I have nearly full signal. I tried sending some texts while 4G was active, but they said it could not be sent due to not having 2g/3g signal. Same goes for phone calls. Does 4G really only apply to my browser/speed test? Pretty lame if you ask me. I should be able to send texts through 4G.
Is it just a setting on my phone?
Click to expand...
Click to collapse
You can't send SMS or Phone calls over 4g. The SMS and Voice rely on 1xrtt protocols which 4G doesn't support ATM. Give it time - its new tech still. At least you have 4g near you - i have to drive like 100 miles.
4g is data only. 3g is data only. 2g is voice and text. I'm not sure, but you may be able to send texts via google voice over your data connection.
Sent from my SPH-D700 using XDA App
Kcarpenter said:
You can't send SMS or Phone calls over 4g. The SMS and Voice rely on 1xrtt protocols which 4G doesn't support ATM. Give it time - its new tech still. At least you have 4g near you - i have to drive like 100 miles.
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Click to collapse
I see. It's not a huge problem because I can still use Pandora while working. Muhahhaaha
Thanks
One more question, sometimes tether doesn't pick up my 4G signal, is that a setting issue?