Database Users

Vodafone HSDPA 3.5G problem in Athena...

Ok guys, i need some of you to do a bit of testing for me, here is my problem:
When my 3.5G (HSDPA) Data connection is active I cannot make or recieve phone calls.Any incoming call goes straight to voicemail and any number I dial the phone will display "call ended" before it even starts to to ring. The minute I close the data connection the phone works again.
I have done a lot of searching on net and in this forum, some other member are having the same problem. But i think it's only with vodafone, T-mobile don't seems to have this problem. What T-mobile do is to disconnect the data transfer ot reduce it to only 3G while calls comes in. BUt vodafone don't do that, it receive phones ok when in 3g mode but no ok in 3.5g at all. It doesn't switch itself.
So please if you have a vodafone and Athena, try go to Internet, and make sure it's 3.5G, while data is transferring, make a phone call to yourself and see whether it gone through. Please can t-mobile user test it and confirm it does work on your device as well. Thanks
If it's vodafone's problem.....i will have a very long call with them tomorrow then
p.s. Please make sure you test it "WHILE" the data transfer is active, so e.g. open up a site in Opera, while is loading, make the phone call, i am guessing for T-mobile, it should switch from 3.5G to 3G to enable to call comes in, but for Vodafone, it won't do that and will just reject the call!!!
Thanks in advance!!!

This is the same with all 3.5G devices... Its a problem with the Vodafone HSDPA network.
I was reading about people who purchased a Nokia n95 and got a insert in their box advising that if they experiance problems with in/outbound calls to switch to 3G or GSM!
The only difference between tmob and vodafone is the hardware in the network. tmob is running Nokia HSDPA hardware/software and vodafone use erricson.
My advise it to use the bandswitch application which allows you to turn on HSDPA when needed keeping your device in gsm mode the rest of the time. It will also increase your battery life.

doedoe said:
This is the same with all 3.5G devices... Its a problem with the Vodafone HSDPA network.
I was reading about people who purchased a Nokia n95 and got a insert in their box advising that if they experiance problems with in/outbound calls to switch to 3G or GSM!
The only difference between tmob and vodafone is the hardware in the network. tmob is running Nokia HSDPA hardware/software and vodafone use erricson.
My advise it to use the bandswitch application which allows you to turn on HSDPA when needed keeping your device in gsm mode the rest of the time. It will also increase your battery life.
Click to expand...
Click to collapse
which application will you suggest? btw this is very very bad for me since i use emoze which is a push mail application, my connection to internet is always on, and it always runs at the highest speed (which is HSDPA). Therefore if i have this application open (must do if i want my mail to get push in), then i can't receive phone calls.......
Looks like T-mobile's one is much better in this case, wonder what they whill say when i phone up tomorrow. I think this is quite a serious problem, while you are tramsmitting data ( e.g. liveTV, liveRadio, push mail, downloading, browsing.......)the phone won't work!!!!
I will have a long discussion about this with Vodafone tomorrow and see whether they can cancel my contract......
So T-mobile one will switch itself from 3.5 G to 3G while call comes in?

HSDPA
Hello
I'm using at the moment 3G can someone tell me if I buy the HTC Advantage well it support HSDPA.
If it does how do I activate it do I need a new sim card or do I call Vodafone which is my service provider to activate the feature.
Thanks
Gigino

gigino said:
Hello
I'm using at the moment 3G can someone tell me if I buy the HTC Advantage well it support HSDPA.
If it does how do I activate it do I need a new sim card or do I call Vodafone which is my service provider to activate the feature.
Thanks
Gigino
Click to expand...
Click to collapse
your question is a bit out of the topic, anyway, of course Advantage support HSDPA, most of the sim card already 3G capable, if some reason you have the old type of sim card, then request a new one. You can tell when you connect your device which type of service you are getting. For vodafone you do not need to activate it, it's already been activate.

Try this: http://forum.xda-developers.com/showthread.php?t=286844&highlight=today+plugin+band
or
this: http://forum.xda-developers.com/showthread.php?t=299070&highlight=today+plugin+band
Personally, I would use the first link

doedoe said:
Try this: http://forum.xda-developers.com/showthread.php?t=286844&highlight=today+plugin+band
or
this: http://forum.xda-developers.com/showthread.php?t=299070&highlight=today+plugin+band
Personally, I would use the first link
Click to expand...
Click to collapse
right, thanks for that, i have notice about this application too but don't think is much help here. Basically what i want to do is let my device automatically change from 3.5G to 3G when calls comes in, this program doesn't allow you to do that. It can manually swtich between 3G and GPRS, but not from 3.5G to 3G and not automatically as well.
So here is the situation when you will face problem, if you are using vodafone, and your device is 3.5 capable. When you are browsing on the net, or listen to live radio, or watch live TV, or do PUSH mail, of course you want it to the highest speed and it require you to have continues data transmission, so while you are doing that, you won't be able to receive any phone call at all, it will all goes into your voice message. HENCE you will miss a lot of calls !
From how i see it, this issue is big. And big enough for me to have a long chat with Vodafone and possibility change to T-mobile.
So before i do that, i need to make sure three things, for vodafone user, do you have the same problem? and for t-mobile user, do you NOT have this problem. Is there any ways to fix this?
My contract cancellation fee is about £350 so i need to make sure T-mobile one works before i go ahead, thanks for the help guys.

wu5262 said:
right, thanks for that, i have notice about this application too but don't think is much help here. Basically what i want to do is let my device automatically change from 3.5G to 3G when calls comes in, this program doesn't allow you to do that. It can manually swtich between 3G and GPRS, but not from 3.5G to 3G and not automatically as well.
So here is the situation when you will face problem, if you are using vodafone, and your device is 3.5 capable. When you are browsing on the net, or listen to live radio, or watch live TV, or do PUSH mail, of course you want it to the highest speed and it require you to have continues data transmission, so while you are doing that, you won't be able to receive any phone call at all, it will all goes into your voice message. HENCE you will miss a lot of calls !
From how i see it, this issue is big. And big enough for me to have a long chat with Vodafone and possibility change to T-mobile.
So before i do that, i need to make sure three things, for vodafone user, do you have the same problem? and for t-mobile user, do you NOT have this problem. Is there any ways to fix this?
My contract cancellation fee is about £350 so i need to make sure T-mobile one works before i go ahead, thanks for the help guys.
Click to expand...
Click to collapse
Hey Wu.
I'm with T-Mob and whilst I can receive and make calls whilst surfing or downloading (so presumably Push e-mail aswell), it is not always as reliable as I would like it to be.
It does work and generally allows simultaneous voice and data transmission, but for some reason it sometimes (only on occasion) will 'pause' the internet/data transmission (specifically download) and break the data connection to allow voice calls but automatically resume the data connection straight after the call.
It's a bit confusing sometimes....but that could be due to not knowing whether I'm on HSDPA or 3G at the time?!?
In any event, it does support the two simultaneously and switching is definitely automatic.
I'd go the T-Mobile route if I were you, If the switch is not too costly for you.

mackaby007 said:
Hey Wu.
I'm with T-Mob and whilst I can receive and make calls whilst surfing or downloading (so presumably Push e-mail aswell), it is not always as reliable as I would like it to be.
It does work and generally allows simultaneous voice and data transmission, but for some reason it sometimes (only on occasion) will 'pause' the internet/data transmission (specifically download) and break the data connection to allow voice calls but automatically resume the data connection straight after the call.
It's a bit confusing sometimes....but that could be due to not knowing whether I'm on HSDPA or 3G at the time?!?
In any event, it does support the two simultaneously and switching is definitely automatic.
I'd go the T-Mobile route if I were you, If the switch is not too costly for you.
Click to expand...
Click to collapse
well, switch is very costly......£350. Once thing you need to make sure is whether you are on HSDPA or 3G, because in 3G, you can have voice and data at the same time with no problem, but in HSDPA, you can't, but even that, the best solution (i think it's the T-mobile solution) is when calls comes in, drop the data speed to 3G to allow calls to comes in, once calls finish, bring up the speed to HSDPA, this case you don't miss any calls. Apparently, this isn't the Vodafone way, for Vodafone, if you are on HSDPA, the system simply don't do anything therefore you miss all your calls.....
Today i have been testing push mail, looks like Microsoft knows this issue too so whey they only boost up to HSDPA when checking mail with server, once it's finish, it's drop to 3G again. So direct push is ok.
But there are some other third party software (most of them!!) which doesn't do this, therefore you will just simply miss the call.
e.g. If you are browsing internet, while the internet is loading, you will just miss all your calls.
I kind of need someone with vodafone to confirm this behavior, but i am 80% sure i am correct, therefore i will call them up tomorrow and see what they say.

Wich part of Vodafone has got HSDPA??? I thought it's standart UMTS (384kbps)???

vasil said:
Wich part of Vodafone has got HSDPA??? I thought it's standart UMTS (384kbps)???
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Click to collapse
quite a lot of places got HSDPA already, most of the London at least, i did a speed test yesterday and i am getting 1.3Mbps (1300kbps). very fast indeed but useless if we keep missing calls......

wu5262 said:
Ok guys, i need some of you to do a bit of testing for me, here is my problem:
When my 3.5G (HSDPA) Data connection is active I cannot make or recieve phone calls.Any incoming call goes straight to voicemail and any number I dial the phone will display "call ended" before it even starts to to ring. The minute I close the data connection the phone works again.
I have done a lot of searching on net and in this forum, some other member are having the same problem. But i think it's only with vodafone, T-mobile don't seems to have this problem. What T-mobile do is to disconnect the data transfer ot reduce it to only 3G while calls comes in. BUt vodafone don't do that, it receive phones ok when in 3g mode but no ok in 3.5g at all. It doesn't switch itself.
So please if you have a vodafone and Athena, try go to Internet, and make sure it's 3.5G, while data is transferring, make a phone call to yourself and see whether it gone through. Please can t-mobile user test it and confirm it does work on your device as well. Thanks
If it's vodafone's problem.....i will have a very long call with them tomorrow then
p.s. Please make sure you test it "WHILE" the data transfer is active, so e.g. open up a site in Opera, while is loading, make the phone call, i am guessing for T-mobile, it should switch from 3.5G to 3G to enable to call comes in, but for Vodafone, it won't do that and will just reject the call!!!
Thanks in advance!!!
Click to expand...
Click to collapse
I have tested on 3 Hong Kong using 3.5G, I was downloading a 6M file using ftp client and the transfer rate > 100kByte/s (so it must be using HSDPA) and the indicator shows "H" instead of "3G", I made a call from my other phone and it rings! So i guess it's the Vodafone problem instead of U1000.
Tommy

tommy1971 said:
I have tested on 3 Hong Kong using 3.5G, I was downloading a 6M file using ftp client and the transfer rate > 100kByte/s (so it must be using HSDPA) and the indicator shows "H" instead of "3G", I made a call from my other phone and it rings! So i guess it's the Vodafone problem instead of U1000.
Tommy
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Click to collapse
yes i am guessing the same too.......thanks for your help, now we just need one more Vodafone UK user to confirm this.

slightly ot but I wonder is vodafones issue simliar using the three (uk or ie) networks?
ANyone using Advantage or similar model with the three HSDPA network?
it would certainly give me food for thought before my purchase..

weareborg said:
slightly ot but I wonder is vodafones issue simliar using the three (uk or ie) networks?
ANyone using Advantage or similar model with the three HSDPA network?
it would certainly give me food for thought before my purchase..
Click to expand...
Click to collapse
i doubt Vodafone is the only one, basically is to do with their network hardware and protocol, if other company uses the same, you will be in the same situation with me. I have heard member here report that some operation in Asia and Europe acting the same, so once again, it's not just Vodafone (i think).

Same problem with Three in Sweden...
and I´m pretty sure that they are using Ericsson equipment here. Anyone else in Sweden with the same problem?
TYTN Black 2.5
Radio 1.41.00.10
Buzzing

I have a Hermes through Vodafone and recently flashed with AKU 3.31 so can tell when I am connected via HSDPA. I am using FlexMail 2007 and I have been having the same problem that you describe. Some of my incoming calls go straight to voicemail, paricularly since with the IMAP IDLE function on FlexMail is frequently connecting. When I try to make calls I end up having to close FlexMail before making a call. By coincidence, I just contacted T-Mobile yesterday, and I found two other reasons for switching: 1) Web 'n Walk -- up to 1GB per month under their fair usage policy, the closest I have found to unlimited data in the UK and at a very reasonable price, and 2) Business One Plan which allows you to use your inclusive minutes for calls to North America and Europe for no extra charge. The only downside that I can see with switching to T-Mobile is that sms bundles are separate, while with Vodafone they are included in the data packages, and I will lose access to Vodafone Text Centre, which allows me to send sms messages from my computer within Outlook over the internet (and interestingly counts these as sms messages sent from the UK no matter what country I am in, so all messages I send using this are included in my bundle).

I can now confirm now at least all Vodafone UK customer will have this problem when they connect to HSDPA, i have cancell my contract with them, i pay my remaining contract fee which is £320 ! I wrote a 3 page long letter to them explaining this to them, the reason of my cancellation is because their network issue, not mine. I have phone them a lot of times as well, the answer i got is "don't use 3G then, just use GPRS!".
Anyway, i am now on T-mobile network, and the above problem is no longer here, i connect to HSDPA, if calls comes in, the network will drop itself to 3G for me to answer the phone, then up again to HSDPA once the call is finish, sweet!

wu5262 said:
I can now confirm now at least all Vodafone UK customer will have this problem when they connect to HSDPA, i have cancell my contract with them, i pay my remaining contract fee which is £320 ! I wrote a 3 page long letter to them explaining this to them, the reason of my cancellation is because their network issue, not mine. I have phone them a lot of times as well, the answer i got is "don't use 3G then, just use GPRS!".
Anyway, i am now on T-mobile network, and the above problem is no longer here, i connect to HSDPA, if calls comes in, the network will drop itself to 3G for me to answer the phone, then up again to HSDPA once the call is finish, sweet!
Click to expand...
Click to collapse
Glad you got it sorted Wu & welcome to the T-Mob club.

How do i use HSDPA?
I get GPRS/3G as options in the connections box...
I only ever see 3G in the icon at the top.
Im on t-Mobile UK

3G drops to GSM when receiving calls and during calls

I searched all the threads and found nothing on this as far as I can see. I have been having this since day one with my G1. Every time I receive a call on my G1 or during the call it drops from 3G to GSM. I had stock T-Mo roms on my G1 (Pre/Post Cupcake) then JF 1.51 and now cyanogen 4.0.2 and this problem persists. I called T-Mo a few times on this and they exchanged my G1 3 times and gave me a new battery and charger free of charge. Does anyone else have this issue or know of a work around? This happens when I am at home and work. I travel for work to different locations and it still happens. When my phone rings it automatically drops 3G and goes to GSM (no icon next to the radio icon in the status bar). While making calls it stays on 3G for about a few seconds before it craps out and drops to GSM. It totally skips EDGE and GPRS. T-Mo said they sent out radio antenna tech's to the antennas near my home and they said all is fine and dandy. I live In Queens NY and work in the Bronx. When I travel to Brooklyn its the same as well as driving though Manhattan. I hope someone can help me with this.

PeterC18st said:
I searched all the threads and found nothing on this as far as I can see. I have been having this since day one with my G1. Every time I receive a call on my G1 or during the call it drops from 3G to GSM. I had stock T-Mo roms on my G1 (Pre/Post Cupcake) then JF 1.51 and now cyanogen 4.0.2 and this problem persists. I called T-Mo a few times on this and they exchanged my G1 3 times and gave me a new battery and charger free of charge. Does anyone else have this issue or know of a work around? This happens when I am at home and work. I travel for work to different locations and it still happens. When my phone rings it automatically drops 3G and goes to GSM (no icon next to the radio icon in the status bar). While making calls it stays on 3G for about a few seconds before it craps out and drops to GSM. It totally skips EDGE and GPRS. T-Mo said they sent out radio antenna tech's to the antennas near my home and they said all is fine and dandy. I live In Queens NY and work in the Bronx. When I travel to Brooklyn its the same as well as driving though Manhattan. I hope someone can help me with this.
Click to expand...
Click to collapse
ive always had this as well .. just never considered it a bug lol ... but i could see why someone would wanna keep their 3g while on a call .. reminds me of how sidekicks would lose data connectivity due to a call

xidominicanoix said:
but i could see why someone would wanna keep their 3g while on a call .. reminds me of how sidekicks would lose data connectivity due to a call
Click to expand...
Click to collapse
Could you elaborate?
If you've had 3 G1's and a tech says there's nothing wrong with the network then it's clearly an issues with cupcake, be it a feature or a bug...
I don't really see why you would want to keep data conectivity while in a call, (unless you're downloading something in the background..?) so it sounds like a way to save battery..

AdrianK said:
Could you elaborate?
If you've had 3 G1's and a tech says there's nothing wrong with the network then it's clearly an issues with cupcake, be it a feature or a bug...
I don't really see why you would want to keep data conectivity while in a call, (unless you're downloading something in the background..?) so it sounds like a way to save battery..
Click to expand...
Click to collapse
Here's a perfect example where 3G would rule when working properly.
I'm talking to my wife on my BT headset while driving home from work. I have my G1 on my dash with google maps running with traffic patterns showing. While talking I am able to talk clearly on 3G and still see where traffic is building so I can avoid it. Being stuck in rush hour in NYC sux homeless man [email protected] Whenever I do this and my 3G connection drops my call quality drops and we both hear it while we're talking and then it cuts in and out and the call drops then I dont get updates. It's a feature I would really like to have. Even when Im working and talking and downloading a new update of an app. This happens when I am at a static location as well. I know driving from cell tower to cell tower can have bad effects but it does the same when I'm just at home or any of my work locations. When 3G works properly which is rare its amazing. Its helped me get un lost and find my way many of times.
Point being when T-Mo released the 3G statement they said all users with 3G phones will expierence higher call quality from the extra bandwidth. Why would they cap or or disable it when they are promoting it? I see the the point of saving battery life but it still shouldnt be happening. 3G is made for that feature to work voice + data being accessed together.

It might just be there 3g network, imo tmobile reception is horrible. Like at my house it is so f'ed up, I can sit in my chair and have 3 bars then walk 2 feet and lose service. It does this all through my house and at my work. They said it must be something in the buildings I am in, bull**** I say because ATT never does that nor did vzw when I used them.

same thing happens with me and 3g and calls..also about the house thing, hows this one for u ill be sitting in the same spot and have good 3g reception and all of a sudden it drops to edge. I know a way around this is to set phone to 3G only but then in areas where theres non im screwed

I don't get it. My wife who had the original iPhone and then 3g and now 3gs never had this issue. She would stay on Edge and 3g depending if she waned to save batery life. My old BB 8700g would always stay on Edge never drop to GSM in my apartment. My 3G doesnt even fall to Edge it goes right to GSM. This is really annoying.

every t-mobile phone I have does this
I'm pretty sure its normal

No one knows if this is a hardware, software, or network problem. Except maybe HTC/T-Mobile/Google.
If your phone stays connected to 3G, it's all good. If it drops down to EDGE, even if for half a second, it will NOT reconnect to 3G until you hang up.

c2tmdsn said:
every t-mobile phone I have does this
I'm pretty sure its normal
Click to expand...
Click to collapse
My coworkers Samsung t819 doesn't. That's regular cell phone not a smart phone.
Gary13579 said:
No one knows if this is a hardware, software, or network problem. Except maybe HTC/T-Mobile/Google.
If your phone stays connected to 3G, it's all good. If it drops down to EDGE, even if for half a second, it will NOT reconnect to 3G until you hang up.
Click to expand...
Click to collapse
If any of those 3 know they should fix it or at the very least advertise that the calls you make are dropped to the lower bandwidth of the GSM network.
T-Mo finally got 3G for the last year don't dumb it down guys. Fix this.
Yes it is true once your phone drops beneath 3G it will not go to 3G until you hang up the call.

try running 3g only or wdma only by creating phone info shortcut on anycut .. im going to try that out and see if it ever drops .. should be a temporary fix for you atleast with the whole maps thing and such but if you ever in an edge only are your screwed

turboyo said:
try running 3g only or wdma only by creating phone info shortcut on anycut .. im going to try that out and see if it ever drops .. should be a temporary fix for you atleast with the whole maps thing and such but if you ever in an edge only are your screwed
Click to expand...
Click to collapse
I changed it to wcdma only in phone info. Hopefully this works. Everywhere I travel to throughout NYC has 3G. Hopefully this works. Also I have noticed that when downloading anything from 3G be it the market or browser it would drop from 3G to Edge as well.

PeterC18st said:
I changed it to wcdma only in phone info. Hopefully this works. Everywhere I travel to throughout NYC has 3G. Hopefully this works. Also I have noticed that when downloading anything from 3G be it the market or browser it would drop from 3G to Edge as well.
Click to expand...
Click to collapse
*UPDATE*
While at home downloading apps from Android Market on 3G with wcdma only selected the radio dropped with no netowkr connection. Bust.

PeterC18st said:
I don't get it. My wife who had the original iPhone and then 3g and now 3gs never had this issue. She would stay on Edge and 3g depending if she waned to save batery life. My old BB 8700g would always stay on Edge never drop to GSM in my apartment. My 3G doesnt even fall to Edge it goes right to GSM. This is really annoying.
Click to expand...
Click to collapse
Did she use att or tmobile with the iphone? Because att has a much stronger 3g network then tmobile which could be why. I am pretty sure it is something to do with tmobiles network and not your phone, perhaps your area has to many users for it to stay on 3G. I have read about how the cell towers work and they have only so many bands for each user to access at any given time so if tmobile doesn't have enough towers or those things mounted on the towers it may be set up so you only get 3G for data usage and not calls since they don't technically require it to work.

crpercodani said:
Did she use att or tmobile with the iphone? Because att has a much stronger 3g network then tmobile which could be why. I am pretty sure it is something to do with tmobiles network and not your phone, perhaps your area has to many users for it to stay on 3G. I have read about how the cell towers work and they have only so many bands for each user to access at any given time so if tmobile doesn't have enough towers or those things mounted on the towers it may be set up so you only get 3G for data usage and not calls since they don't technically require it to work.
Click to expand...
Click to collapse
My wife is on ATT. Isn't lower frequency better at penetrating through walls and such? (T-Mo 1700 MHz and 2100 MHz compared to ATT 1800 MHz) They haven't booted their 850 MHz antennas yet so I hear.
If that is true then why not boot me down to Edge or gprs why all the way down to gsm? I been living in the same area for 26 years. I have been with T-Mo before they even had antennas in my area and walking outside was the only way to get a signal with my phone. Now I get full reception in and out of my apartment and 3G connectivity in my apartment with a signal strength of -93dBm through out my apartment on 3G and -79 dBm on Edge.
T-Mo stated that this should not be happening. Hence the 3 phones new battery and charger and techs to the antennas. I'm starting to think its a HTC Android problem and not a T-Mo problem. Hopefully a new radio update can fix it.

I didn't even know GSM was still used in that way, I thought GPRS would be the bare minimum. How can you tell the difference? I use to only get a G icon and I looked it up and for the g1 it said that meant GPRS, what does it show for GSM? Not like any of this matters though.
I really have no idea why all this is happening to your G1 but I hope it gets resolved, good luck.
edit: on the tmobile coverage map it says edge/gprs and 3g, no gsm. does that make any difference? I checked for NYC overall not any specific boroughs.

crpercodani said:
I didn't even know GSM was still used in that way, I thought GPRS would be the bare minimum. How can you tell the difference? I use to only get a G icon and I looked it up and for the g1 it said that meant GPRS, what does it show for GSM? Not like any of this matters though.
I really have no idea why all this is happening to your G1 but I hope it gets resolved, good luck.
edit: on the tmobile coverage map it says edge/gprs and 3g, no gsm. does that make any difference? I checked for NYC overall not any specific boroughs.
Click to expand...
Click to collapse
GSM is what Edge Gprs and 3G run off of. Think of it as a progression. GSM>GPRS>EDGE>3G.
The way I know it is on GSM is to the left of the Radio icon on the home screen there is another icon that shows the network your on. 3G=3G E=EDGE G=GPRS and no icon means GSM. GSM is still being used. Most SMS and MMS messages get sent to your from through GSM while you are on a call.

Hero, have to choose: Data/3G or voice calls, HTC reinvet the 90's!

Hi,
after having several missed calls going straight to my answering machine on my new HTC Hero. I was getting a bit paranoiac, so I've decided to test in/out calls.
Basically, 90 of my incoming calls were going straight to my answering machine. Out-call were about 30% KO
After several tests, to make sure there was a problem, I've decided to request for support from HTC.
Support told me that I should shut the 3g connection every time I would want to receive a call .
So I tried and Bingo, if 3G is activated, I get 10% of the calls, if I deactivate it 90% success.
So you'll say, I should be happy? Right? Wrong!
The main use of that kind of phone is to have a data integration, otherwise I would have kept my old nokia from 10 years ago..
Here basically, if I follow HTC idea, I should keep the 3g closed, sometime, I should switch it on to get my mails, thanks to the non true push capacities (ok this one is not htc) then wait for the sync, maybe force it , get my mails, and then, shut 3g back and pray that no Über important call would have been done.
Well that plain sucks!
Never had such a thing on my previous Data friendly mobiles, why should I accept it on the Hero?
If someone have come across this bug, cause it is a bug, how did he/she managed to fix it?
Thanks

works fine on mine....i suggest you are on a ****e network, or on only 2G where you are. that's what usually causes this.
I guess they suggested this because it sounds like your network hasn't figured out how to route calls properly on their network when data is active, and they dump it straight to voicemail when there is a data connection active.
not the phone's fault, the phone won't even know that the call has been missed, the network simply does not route the call through and sends it to voicemail instead.
i had this on O2 a while ago. went to t-mobile (who knew how to set up their network properly for data) and never had this issue since when i am on 3G coverage. if i'm on 2G signal and have active data then yes, i miss calls. but that's how 2G networks operate.
it's truly shocking how many networks out there have absolutely no idea how to set up their networks properly for data!

Well I wish it would be that, my signal goes from -63 dbm 25 asu(80% of the time) to -81 dbm 16 asu.
Just after my post, I called one of my friend working in carrier terminal validation.
What he told me was, 2 options:
- Same bug was on the htc cruise, bug got corrected after a fw update.
- Some of my carrier radio are buggy and 3g goes over gsm.(SFR/VOdaphone France)
I bet for the first option since I had the problem in various places since I didn't want to ask support for nothing and get busted for a " feeling and not facts" (did the test in 3 differend location 80 tests in total(I used to be a tester....).
I will update the topic if I get news about it

nmuncer said:
!
Never had such a thing on my previous Data friendly mobiles, why should I accept it on the Hero?
If someone have come across this bug, cause it is a bug, how did he/she managed to fix it?
Thanks
Click to expand...
Click to collapse
You shouldn't accept it - but most people don't have this issue!
It's unlikely to be a "bug" per se, because otherwise it would be endemic behaviour, so it's either:
1. Your physical device (get it changed!)
2. Your network.
In addition, just an FYI in case you've got the new Sprint Hero, but most CDMA networks (including Sprint) do not support simultaneous voice and data. I've no idea what happens in practice on Sprint, but I'd imagine if you were actively using data your voice calls would get diverted to voicemail unless Sprint automatically suspends data when a voice call is pending.
Regards,
Dave

You're on SFR?
OUCH!!!!
Sounds like you have a nice strong signal, but is it 2G or 3G? (do you see a G, E 3G or H at the top of the screen?
if you see G or E, it's cos you're on 2G, If you get 3G or H, it's on 3G.
And yes, there were a few issues with the P3300 and the cruise, but they were mainly on Bouygues, not so much on SFR.
There's nothing known of on the hero, and as SFR sell the Magic, i would have thought they would have ironed out any issues already...

Hi,
I'm mostly in HSDPA or 3G.
I still have contacts with people at SFR (used to work there till recently) they might share a bit of info.

Idk if yours is CDMA or the GSM one but on mine (CDMA) under the mobile network settings, I have the option to switch the mode of operation to ether Hybrid, EVDO only, and 1X only. Now, I know how Sprint's network works, not sure if it's the same for any other networks but if I set it to Evdo only (3g) I'll miss all my calls because Sprint does voice over 1X. Hybrid mode does EVDO when you're using data and switches to 1X when you're doing voice/sms.

rhedgehog said:
if you see G or E, it's cos you're on 2G, If you get 3G or H, it's on 3G.
...
Click to expand...
Click to collapse
Regarding this and your suggestion that 2g and data will result in missed calls, Can you suggest how to avoid this happening? I live and work in the country and only have 2g, so have found quite often people have mentioned my phone not even ringing- straight to answer phone. This explains it.
Nice to know, but annoying if I can't solve it- I run a business and my phone is very important.
Cheers,

ajones7279 said:
Idk if yours is CDMA or the GSM one but on mine (CDMA) under the mobile network settings, I have the option to switch the mode of operation to ether Hybrid, EVDO only, and 1X only. Now, I know how Sprint's network works, not sure if it's the same for any other networks but if I set it to Evdo only (3g) I'll miss all my calls because Sprint does voice over 1X. Hybrid mode does EVDO when you're using data and switches to 1X when you're doing voice/sms.
Click to expand...
Click to collapse
i have sprint as well and when someone calls you when youre running hybrid, you should not miss calls. you will get disconnected from the internet when someone is calling though

ajones7279 said:
Idk if yours is CDMA or the GSM one but on mine (CDMA) under the mobile network settings, I have the option to switch the mode of operation to ether Hybrid, EVDO only, and 1X only. Now, I know how Sprint's network works, not sure if it's the same for any other networks but if I set it to Evdo only (3g) I'll miss all my calls because Sprint does voice over 1X. Hybrid mode does EVDO when you're using data and switches to 1X when you're doing voice/sms.
Click to expand...
Click to collapse
Hi, I'm on hybrid

that is what i hate about hero, it is really great except for the fact that it switches from 2g to 3g without notice. i want it to be permanently stuck in 3g for faster downloads and mms, but when it uses 2g, i cant send and receive mms and surfing the web is slow as heck! im still looking for an app that would permanently put the device in 3g just like with winmo it which you can use wcdma ONLY.
cheers!

If you use AnyCut, you can create a short cut by selecting:
New Shortcut->Activity->Phone info
This will create a shortcut on your homescreen which beings up a hidden "engineering" screen on which you'll find an drop down for "Set preferred network type" where you can select WCDMA only.
Regards,
Dave

alternatively, open the phone app
dial *#*#4636#*#* and select phone info
scroll down and set it to WCDMA only.
does the same thing but saves installing an app.

rhedgehog said:
alternatively, open the phone app
dial *#*#4636#*#* and select phone info
scroll down and set it to WCDMA only.
does the same thing but saves installing an app.
Click to expand...
Click to collapse
holy monkey! im going to try this!!! do i have to di it everytime i turn the phone of or is it permanent?

orouborus said:
that is what i hate about hero, it is really great except for the fact that it switches from 2g to 3g without notice. i want it to be permanently stuck in 3g for faster downloads and mms, but when it uses 2g, i cant send and receive mms and surfing the web is slow as heck! im still looking for an app that would permanently put the device in 3g just like with winmo it which you can use wcdma ONLY.
cheers!
Click to expand...
Click to collapse
That is not specific to the Hero. The fact is, every carrier's 2G network has better coverage than their 3G network. When the phone cannot detect strong enough 3G signal, it jumps back to 2G network. The idea is that slow data transmission is better than no data transmission at all. Many smartphones have the option to lock the mobile network to 2G only. One advantage is that it gets better reception, and another advantage is longer battery life (the 3G chip eats battery much faster than 2G).
If you instead lock the phone to its 3G network. The first thing you will notice is that battery life is significantly shorter. And chance is that you may be getting very spotty reception, because you are not allowing to phone to switch to 2G when it gets no 3G signal. When there is no 3G signal, forcing the phone to "3G only" mode won't give you faster download, it gives you no download.

tsekh501 said:
That is not specific to the Hero. The fact is, every carrier's 2G network has better coverage than their 3G network. When the phone cannot detect strong enough 3G signal, it jumps back to 2G network. The idea is that slow data transmission is better than no data transmission at all. Many smartphones have the option to lock the mobile network to 2G only. One advantage is that it gets better reception, and another advantage is longer battery life (the 3G chip eats battery much faster than 2G).
If you instead lock the phone to its 3G network. The first thing you will notice is that battery life is significantly shorter. And chance is that you may be getting very spotty reception, because you are not allowing to phone to switch to 2G when it gets no 3G signal. When there is no 3G signal, forcing the phone to "3G only" mode won't give you faster download, it gives you no download.
Click to expand...
Click to collapse
true true. i usually charge my phone everynight though. problem that i have with 2g is that i cant send and recieve mms and yeah data connection is slow. in our place 3g signal is ok. i also lock my topaz for wcdma only. but it is ok that it switches to 2g in low signal areas.
Thanks!

You actually use mms?
Wow, they do exist.

barryallott said:
You actually use mms?
Wow, they do exist.
Click to expand...
Click to collapse
yeah... mms is great. i use it to send items that i wish to purchase etc.

What NOM1 Networks are there in the UK? I only get 2g in my area (booo) and could do with an operator that works right. T-Mobile forums suggest they still have an issue

Hi
I've checked it with Hero running in PlusGSM in Poland.
Regardless if I select 2G/3G or even "WCDMA preffered/GSM Only/WCDMA only" setting the phone is not available for incoming voice calls during data transfer. Every time when I start internet connection (example: SSH session) I'm not available for incoming calls. At this site I do have both strong 2G and strong 3G networks.
I would like to mention that a few days ago I've swapped Samsung SGH-i600 (WinMo 6.0) for HTC Hero - so I'm using the same SIM card in the same network and the same place. SHG-I600 was able to perform both data transfer (on 2G) and voice (on 3G) on the same time. HTC Hero is not...
I wonder if this is 'feature by design' or a bug in software?

Voice AND data at the same time on the tmobile network?

I got an email while on a call without wifi. I'm in dallas. Anyone else getting data and voice now?

Has been possible since the beginning of time as long as you are on 3G

I concur. ↑
Sent from my Nexus One using XDA App

Really? I've never been able to do that until recently.
Usually when I'd start a call I'd lose the 3G icon and if I received email while in call it wouldn't show up until after I hung up.
Couldn't mess with data without wifi.
Used to do this on my cliq and G1 as well...
Odd.

Also been doing both (on TMob 3G) since February...

Any gsm phone can do that, but it is impossible for cdma

Your phone may have been set to WCDMA only up until now.

chalk that up as a win for GSM and a lose for CDMA

JCopernicus said:
Your phone may have been set to WCDMA only up until now.
Click to expand...
Click to collapse
WCDMA is 3G, it has nothing to do with CDMA

In a weak 3G signal area, the phone usually does a handover and transfers the call to the GSM network when the 3G signal falls under some threshold, and GSM doesn't support simultaneous voice and data (icon disappears while on a call)
maybe you have better 3G coverage now and your nexus doesn't need to go the GSM route

I've noticed problems with using data and voice together too. What seems to happen is that it works ok at first, but the instant you lose 3G it never comes back until the call is over, no matter how good your signal. Very frustrating when trying to use your data while on a long call.

Both AT&T and T-Mobile (as can any GSM carrier worldwide) can do voice and data at the same time as long as your phone has a "3G" connection visible while on the phone call. This has always been possible.
What you may see happen is that if you wrap your hands around the bottom of the phone during a call, the signal may drop to "E" or Edge. You can't use data and voice at the same time if your phone is on Edge.
To alleviate this, use a wired or Bluetooth headset, or hold the phone with your fingers rather than your whole palm.

Paul22000 said:
What you may see happen is that if you wrap your hands around the bottom of the phone during a call, the signal may drop to "E" or Edge. You can't use data and voice at the same time if your phone is on Edge.
Click to expand...
Click to collapse
Have you ever seen my problem where once the signal drops to Edge it will never go back to 3G? It doesn't seem like normal behavior to me but it seems to always happen when I need my data during the call. I've been stuck on multi-hour calls where my phone refused to go back to 3G almost from the beginning, and then the second I hang up the phone goes right back to a 3G signal with full bars again. Very frustrating!

pfmiller said:
I've noticed problems with using data and voice together too. What seems to happen is that it works ok at first, but the instant you lose 3G it never comes back until the call is over, no matter how good your signal. Very frustrating when trying to use your data while on a long call.
Click to expand...
Click to collapse
the ATT 3G network is not setup to do handoffs from gsm back to 3g. it currently will ONLY handoff from 3G to gsm during a call, and if you are still on your call, it will not switch back until you hang up. in the future this can be enabled both ways. tmobile apparently is setup the same way for now. so you're experience is normal until they reconfigure their network.

Actually it depends on the phone hardware. It IS possible to use GPRS and voice as well if the hardware supports it, its not only something available on 3G/UMTS/WCDMA. There is a pretty even split between class A and class B phones these days, you should look up the specs of the phone you're using.
Nearly all 3G devices allow you to use data and voice together since it isnt timeslot based and so voice and data is logically split and not time divided. This means you dont need specially designed hardware to do it, just the processing power to do it.
Class A
Can be connected to GPRS service and GSM service (voice, SMS), using both at the same time.
Class B
Can be connected to GPRS service and GSM service (voice, SMS), but using only one or the other at a given time. During GSM service (voice call or SMS), GPRS service is suspended, and then resumed automatically after the GSM service (voice call or SMS) has concluded.
Class C
Are connected to either GPRS service or GSM service (voice, SMS). Must be switched manually between one or the other service.

@kam187, thanks for that. I've been with T-Mobile since they were Voicestream, about 10 years now. And I thought I was making voice and data connections with my Nokia phone years ago, before their 3G rollout.
Here is the last phone I used before going the G1 route.
http://www.gsmarena.com/nokia_e61-1322.php

Yep E61 is on nokia's list of Class A devices:
http://wiki.forum.nokia.com/index.p...s_supporting_GPRS_Class_A_(Dual_Transfer_Mode)

Why no voice and data?

I was on the Phone with Dell trying to order my new Sony Bravia TV and I was trying to use the internet so I could give the rep the proper item number. To my surprise I couldnt surf the web and do voice at the same time. I thought on GSM network this was possible. When I had Cingular a few years back this was possible. What gives? Why am I not about to do both at the same time?

That's strange. I've been on the phone and surfed the internet and/or used most of the other functions on the phone at the same time.

I've had no problems talking and surfing at the same time provided I had a 3G signal. Maybe you were in a marginal reception area and the signal wasn't solid but it does work.

I dont know why it didnt work, and it sorta pissed me off, does it have to be 3g in order to do voice and data

937dytboi said:
I dont know why it didnt work, and it sorta pissed me off, does it have to be 3g in order to do voice and data
Click to expand...
Click to collapse
Nope. This is my first 3g phone on t-mobile. Never had a problem with edge voice + data

937dytboi said:
I was on the Phone with Dell trying to order my new Sony Bravia TV and I was trying to use the internet so I could give the rep the proper item number. To my surprise I couldnt surf the web and do voice at the same time. I thought on GSM network this was possible. When I had Cingular a few years back this was possible. What gives? Why am I not about to do both at the same time?
Click to expand...
Click to collapse
Was data working otherwise in that area? I've been in some areas where data doesn't work at all.

it should have been.

On edge I can't get consistant voice and data with any phone I've ever had, it is more consistant when getting a 3G signal.

You need a 3G signal to do Voice + Data as 2G (G)PRS nor 2.5G (E)DGE have enough bandwidth to support both.