I got an email while on a call without wifi. I'm in dallas. Anyone else getting data and voice now?
Has been possible since the beginning of time as long as you are on 3G
I concur. ↑
Sent from my Nexus One using XDA App
Really? I've never been able to do that until recently.
Usually when I'd start a call I'd lose the 3G icon and if I received email while in call it wouldn't show up until after I hung up.
Couldn't mess with data without wifi.
Used to do this on my cliq and G1 as well...
Odd.
Also been doing both (on TMob 3G) since February...
Any gsm phone can do that, but it is impossible for cdma
Your phone may have been set to WCDMA only up until now.
chalk that up as a win for GSM and a lose for CDMA
JCopernicus said:
Your phone may have been set to WCDMA only up until now.
Click to expand...
Click to collapse
WCDMA is 3G, it has nothing to do with CDMA
In a weak 3G signal area, the phone usually does a handover and transfers the call to the GSM network when the 3G signal falls under some threshold, and GSM doesn't support simultaneous voice and data (icon disappears while on a call)
maybe you have better 3G coverage now and your nexus doesn't need to go the GSM route
I've noticed problems with using data and voice together too. What seems to happen is that it works ok at first, but the instant you lose 3G it never comes back until the call is over, no matter how good your signal. Very frustrating when trying to use your data while on a long call.
Both AT&T and T-Mobile (as can any GSM carrier worldwide) can do voice and data at the same time as long as your phone has a "3G" connection visible while on the phone call. This has always been possible.
What you may see happen is that if you wrap your hands around the bottom of the phone during a call, the signal may drop to "E" or Edge. You can't use data and voice at the same time if your phone is on Edge.
To alleviate this, use a wired or Bluetooth headset, or hold the phone with your fingers rather than your whole palm.
Paul22000 said:
What you may see happen is that if you wrap your hands around the bottom of the phone during a call, the signal may drop to "E" or Edge. You can't use data and voice at the same time if your phone is on Edge.
Click to expand...
Click to collapse
Have you ever seen my problem where once the signal drops to Edge it will never go back to 3G? It doesn't seem like normal behavior to me but it seems to always happen when I need my data during the call. I've been stuck on multi-hour calls where my phone refused to go back to 3G almost from the beginning, and then the second I hang up the phone goes right back to a 3G signal with full bars again. Very frustrating!
pfmiller said:
I've noticed problems with using data and voice together too. What seems to happen is that it works ok at first, but the instant you lose 3G it never comes back until the call is over, no matter how good your signal. Very frustrating when trying to use your data while on a long call.
Click to expand...
Click to collapse
the ATT 3G network is not setup to do handoffs from gsm back to 3g. it currently will ONLY handoff from 3G to gsm during a call, and if you are still on your call, it will not switch back until you hang up. in the future this can be enabled both ways. tmobile apparently is setup the same way for now. so you're experience is normal until they reconfigure their network.
Actually it depends on the phone hardware. It IS possible to use GPRS and voice as well if the hardware supports it, its not only something available on 3G/UMTS/WCDMA. There is a pretty even split between class A and class B phones these days, you should look up the specs of the phone you're using.
Nearly all 3G devices allow you to use data and voice together since it isnt timeslot based and so voice and data is logically split and not time divided. This means you dont need specially designed hardware to do it, just the processing power to do it.
Class A
Can be connected to GPRS service and GSM service (voice, SMS), using both at the same time.
Class B
Can be connected to GPRS service and GSM service (voice, SMS), but using only one or the other at a given time. During GSM service (voice call or SMS), GPRS service is suspended, and then resumed automatically after the GSM service (voice call or SMS) has concluded.
Class C
Are connected to either GPRS service or GSM service (voice, SMS). Must be switched manually between one or the other service.
@kam187, thanks for that. I've been with T-Mobile since they were Voicestream, about 10 years now. And I thought I was making voice and data connections with my Nokia phone years ago, before their 3G rollout.
Here is the last phone I used before going the G1 route.
http://www.gsmarena.com/nokia_e61-1322.php
Yep E61 is on nokia's list of Class A devices:
http://wiki.forum.nokia.com/index.p...s_supporting_GPRS_Class_A_(Dual_Transfer_Mode)
Related
I've got a T-mobile UK touch plus.
Currently, if I am using the data connection then all incoming voice calls are being sent to voicemail. This occurs with a GSM connection, which is part of the spec and is fine, but also with the 3G connection, which should allow the incoming voice call through. I have spoken to t-mobile and they acknowledge this problem and say they are working to fix it.
Is it likely there will be a fix for this? Is there a radio ROM already available that fixes the issue?
Sorry if this has already been covered - I searched with a pretty wide variety of terms and didn't find anything conclusive.
I have the same phone, same network... and it still rings while i have the "3g connected" symbol (3g with two arrows pointing left and right) showing.
Havent tried while connected to GPRS cuz im not sure how to force it into G mode while im near a phone.
Sorry, I should have been clearer - the phone will ring with an unused 3G connection, but not when data is actually being sent/received. This is the behaviour you would expect from GSM, but the 3G spec should allow voice calls through regardless of data - my Vodafone v1605 has no problem with this. T-mobile say it is the device not the network, I just wonder how likely I am to get a fix for this? It could be a problem with activesync using the data connection quite frequently.
A good way to test it is with google maps, or something that will maintain a constant connection, then call your phone. 3G should put the call through, but it will be rejected to voicemail instead.
FYI to put into GSM mode;
Settings>Phone>Band>Set top option to GSM, leave bottom on Auto
same problem here. but i only expreienced that randomly
i know that gprs can not handle data and voice. but 3g should, right?
Yes, 3G should be able to run voice and data streams simultaneously without any problems. I'm surprised there is not more interest in this because it seems to be a pretty major problem with the device if you cannot receive calls while browsing or otherwise using the data connection.
Me too
I experienced this too. I have an direct HTC Touch dual rather than the t-mobile branded version but I'm using a t-mobile sim. I use Exchange Activesync and am missing calls all the time.
fwiw, i experience the same with a Nokia e61 on 3-AT network with exchange active.
It seems that T-mobile have fixed their network today to allow calls while using data. Bonus.
Hey guys, I am not sure if I am missing something in the settings or what, but for some reason, when i am talking on the phone I cannot connect to the internet. My HSDPA connection turns off. Once I hang up, it reconnects. I thought the X1 was capable of doing simultaneous voice and data connects. What causes this? And is there a way to enable both voice and data connects at the same time? Thanks!
boy I explain this a lot
simultaneous voice and data have been available since the first gprs phone
it was the reason gprs was invented rather then dialup data over gsm
but if the operators hardware in the centrals don't support it no phone or setting
can change that
i'be been doing in on my old himalaya gprs phone for ages
and now on my x1 never had any problems
Well, I can do it on my old 3G phone, but not on my X1a. AT&T has allowed this for years, I know that. I just want to know if there is a way I might have accidentally turned it off or something.
Mine won't do it either. My Xperia kicks on the Wifi and continues PUSH email delivery through when ever I have the phone in use. BUT, my blackberry and iPhone would both not allow voice and data at once. It may have to do with T-mobile's settings where I am though.
I have the same issue with T-MO network.
you mean like talking on the phone and continuing surfing the net?
leobox1 said:
you mean like talking on the phone and continuing surfing the net?
Click to expand...
Click to collapse
Exactly. My internet gets "put on hold" for the duration of the phone call.
I face this when i have a GPRS/EDGE coverage, but when connected to 3G/3.5G/H it's ok, i can make both without problems
anaadoul said:
I face this when i have a GPRS/EDGE coverage, but when connected to 3G/3.5G/H it's ok, i can make both without problems
Click to expand...
Click to collapse
I would like to expand this...
anaadoul is correct. In fact, regular GPRS cannot send data simultaneously as the voice call.
EDGE can SOMETIMES do so if the carrier's tower/cell supports this, but not all do, so while EDGE provides faster data connection, you may or may NOT get simultaneous data and voice. This is my experience at least. I think EDGE is always supposed to support simultaneous voice/data but my experience shows otherwise.
This is one of the primary reasons I am using a 3G network and 3G phone now. 3.5G/H while providing faster data, have no difference in regards to simultaneous voice data, but do use more power/battery so if I know I'm going to be out a long, long time, I turn H/3.5G off.
For me, it is VERY important I can use data and voice at the same time. I have my phone checking mail every 10 minutes, and it takes about 10-30 seconds to successfully check mail, so that means every 10 minutes, if an incoming call arrives, it'll go straight to voicemail and I miss it. That is not acceptable.
Plus, if I receive a business call, I can check mail, open up websites, etc. WHILE i am on the call. You have no idea how useful that is.
johnchan78 said:
I would like to expand this...
anaadoul is correct. In fact, regular GPRS cannot send data simultaneously as the voice call.
EDGE can SOMETIMES do so if the carrier's tower/cell supports this, but not all do, so while EDGE provides faster data connection, you may or may NOT get simultaneous data and voice. This is my experience at least. I think EDGE is always supposed to support simultaneous voice/data but my experience shows otherwise.
This is one of the primary reasons I am using a 3G network and 3G phone now. 3.5G/H while providing faster data, have no difference in regards to simultaneous voice data, but do use more power/battery so if I know I'm going to be out a long, long time, I turn H/3.5G off.
For me, it is VERY important I can use data and voice at the same time. I have my phone checking mail every 10 minutes, and it takes about 10-30 seconds to successfully check mail, so that means every 10 minutes, if an incoming call arrives, it'll go straight to voicemail and I miss it. That is not acceptable.
Plus, if I receive a business call, I can check mail, open up websites, etc. WHILE i am on the call. You have no idea how useful that is.
Click to expand...
Click to collapse
allow me to agree/disagree with you on some points.
imo, Edge doesn't support simultaneous call/data, except some devices that have some dual GSM radio as both operate on the same radio device level.
afaik the technology of 3G+ is different, the voice itself is not being transmitted as GSM signal, it's converted into a something similar to VOIP (that what makes Video Call Happens), a phone call uses one channel for audio transmit, the good thing is that the archetecture of 3G+ is designed to have multiple simultaneous connections to the tower cell, this will allow more transfer bandwidth, while this makes you able to browse and talk at the same time, it also puts more load on the cell (the cell can accept a certain fixed number of connections depending on the location and population of the area) resulting on people getting Network Busy Error!
so the result is a data connection is dropped if the cell is full in order to take a phone call.
what makes 3G+ really fast is that it can open milti channels with the cell, allowing more allocated bandwidth (we all know it reaches up to 7.2mbps).
3G+ consumes LESS power imo than GPRS/EDGE (Data connection only, voice calls consumes more on 3G+) as 3G+ will close all active connections when there is no application transferring (see the H icon disappearing when no application is downloading anything and 3G/3.5G icon is there, once an internet request is made it will go back to H).
so the result i think as follows
GPRS/EDGE : Low battery consumption for voice calls, High for Data & No simultaneous Call & Data.
3G/3.5G/HSDPA : Higher battery consumption for voice calls, Low for Data & Supports simultaneous Call & Data.
btw, i am connected to my Company's exchange server using Microsoft Direct Push. when the connection is G or E, i loose my battery more quicker than 3G/3.5G/H
even i have noticed that 3G+ consumes way less power that WiFi (now my email is synced over the air even in the office so my battery won't die quickly. don't worry i have a huge data plan )
please correct me if i'm wrong, all my information above is based on personal experiance
cheers
Well, I don't know if this will work for everyone but I fixed my issue. I just called my voicemail and put it on speakerphone in order to keep the voice connection open. Then I tried surfing with Opera a few times. The first few times it wouldn't connect, but then suddenly my phone beeped twice and I got the connection window saying my 3G was connecting. At first I thought I had just forced it but in retrospect, I think I just had a bad signal and had just connected to my 3G network. Thanks for all the info guys!
k20z3_si said:
suddenly my phone beeped twice and I got the connection window saying my 3G was connecting.
Click to expand...
Click to collapse
Call dropped maybe?!
try this,
Start -> Settings -> Phone -> Band
1.Set network type to WCDMA
2.Set GSM/UMTS band to UMTS
these forces your device into a 3G+ network
3.open commManager from start menu
4.turn dataconnection ON
5.Make a call
6.try browsing
7.Post Here
cheers
anaadoul said:
allow me to agree/disagree with you on some points.
imo, Edge doesn't support simultaneous call/data, except some devices that have some dual GSM radio as both operate on the same radio device level.
afaik the technology of 3G+ is different, the voice itself is not being transmitted as GSM signal, it's converted into a something similar to VOIP (that what makes Video Call Happens), a phone call uses one channel for audio transmit, the good thing is that the archetecture of 3G+ is designed to have multiple simultaneous connections to the tower cell, this will allow more transfer bandwidth, while this makes you able to browse and talk at the same time, it also puts more load on the cell (the cell can accept a certain fixed number of connections depending on the location and population of the area) resulting on people getting Network Busy Error!
so the result is a data connection is dropped if the cell is full in order to take a phone call.
what makes 3G+ really fast is that it can open milti channels with the cell, allowing more allocated bandwidth (we all know it reaches up to 7.2mbps).
3G+ consumes LESS power imo than GPRS/EDGE (Data connection only, voice calls consumes more on 3G+) as 3G+ will close all active connections when there is no application transferring (see the H icon disappearing when no application is downloading anything and 3G/3.5G icon is there, once an internet request is made it will go back to H).
so the result i think as follows
GPRS/EDGE : Low battery consumption for voice calls, High for Data & No simultaneous Call & Data.
3G/3.5G/HSDPA : Higher battery consumption for voice calls, Low for Data & Supports simultaneous Call & Data.
btw, i am connected to my Company's exchange server using Microsoft Direct Push. when the connection is G or E, i loose my battery more quicker than 3G/3.5G/H
even i have noticed that 3G+ consumes way less power that WiFi (now my email is synced over the air even in the office so my battery won't die quickly. don't worry i have a huge data plan )
please correct me if i'm wrong, all my information above is based on personal experiance
cheers
Click to expand...
Click to collapse
I agree... 3G and 3G+ seem to consume LESS battery than WIFI!
As for Edge, my experience is that I never could get simultaneous voice/data, but you're right, both the cell AND the phone need to support this function. I dont think our Xperia's hardware actually supports this at all. When I switched to using the Xperia I had purposely changed to a 3G network to take advantage of the 3G/3G+ capabilities it has.
i am quite sure that GPRS does not support simultaneous... everytime i call, a "cancel" icon appeared
I called AT&T to see if they support simultaneous Data and Voice and they said they do, but your phone has to as well. The X1 supports it also, so I just think I wasn't asble to do so because I was only in GPRS, not 3G.
leobox1 said:
i am quite sure that GPRS does not support simultaneous... everytime i call, a "cancel" icon appeared
Click to expand...
Click to collapse
It doesn't. We already stated that above. anaadoul and me already stated that above.
I searched all the threads and found nothing on this as far as I can see. I have been having this since day one with my G1. Every time I receive a call on my G1 or during the call it drops from 3G to GSM. I had stock T-Mo roms on my G1 (Pre/Post Cupcake) then JF 1.51 and now cyanogen 4.0.2 and this problem persists. I called T-Mo a few times on this and they exchanged my G1 3 times and gave me a new battery and charger free of charge. Does anyone else have this issue or know of a work around? This happens when I am at home and work. I travel for work to different locations and it still happens. When my phone rings it automatically drops 3G and goes to GSM (no icon next to the radio icon in the status bar). While making calls it stays on 3G for about a few seconds before it craps out and drops to GSM. It totally skips EDGE and GPRS. T-Mo said they sent out radio antenna tech's to the antennas near my home and they said all is fine and dandy. I live In Queens NY and work in the Bronx. When I travel to Brooklyn its the same as well as driving though Manhattan. I hope someone can help me with this.
PeterC18st said:
I searched all the threads and found nothing on this as far as I can see. I have been having this since day one with my G1. Every time I receive a call on my G1 or during the call it drops from 3G to GSM. I had stock T-Mo roms on my G1 (Pre/Post Cupcake) then JF 1.51 and now cyanogen 4.0.2 and this problem persists. I called T-Mo a few times on this and they exchanged my G1 3 times and gave me a new battery and charger free of charge. Does anyone else have this issue or know of a work around? This happens when I am at home and work. I travel for work to different locations and it still happens. When my phone rings it automatically drops 3G and goes to GSM (no icon next to the radio icon in the status bar). While making calls it stays on 3G for about a few seconds before it craps out and drops to GSM. It totally skips EDGE and GPRS. T-Mo said they sent out radio antenna tech's to the antennas near my home and they said all is fine and dandy. I live In Queens NY and work in the Bronx. When I travel to Brooklyn its the same as well as driving though Manhattan. I hope someone can help me with this.
Click to expand...
Click to collapse
ive always had this as well .. just never considered it a bug lol ... but i could see why someone would wanna keep their 3g while on a call .. reminds me of how sidekicks would lose data connectivity due to a call
xidominicanoix said:
but i could see why someone would wanna keep their 3g while on a call .. reminds me of how sidekicks would lose data connectivity due to a call
Click to expand...
Click to collapse
Could you elaborate?
If you've had 3 G1's and a tech says there's nothing wrong with the network then it's clearly an issues with cupcake, be it a feature or a bug...
I don't really see why you would want to keep data conectivity while in a call, (unless you're downloading something in the background..?) so it sounds like a way to save battery..
AdrianK said:
Could you elaborate?
If you've had 3 G1's and a tech says there's nothing wrong with the network then it's clearly an issues with cupcake, be it a feature or a bug...
I don't really see why you would want to keep data conectivity while in a call, (unless you're downloading something in the background..?) so it sounds like a way to save battery..
Click to expand...
Click to collapse
Here's a perfect example where 3G would rule when working properly.
I'm talking to my wife on my BT headset while driving home from work. I have my G1 on my dash with google maps running with traffic patterns showing. While talking I am able to talk clearly on 3G and still see where traffic is building so I can avoid it. Being stuck in rush hour in NYC sux homeless man [email protected] Whenever I do this and my 3G connection drops my call quality drops and we both hear it while we're talking and then it cuts in and out and the call drops then I dont get updates. It's a feature I would really like to have. Even when Im working and talking and downloading a new update of an app. This happens when I am at a static location as well. I know driving from cell tower to cell tower can have bad effects but it does the same when I'm just at home or any of my work locations. When 3G works properly which is rare its amazing. Its helped me get un lost and find my way many of times.
Point being when T-Mo released the 3G statement they said all users with 3G phones will expierence higher call quality from the extra bandwidth. Why would they cap or or disable it when they are promoting it? I see the the point of saving battery life but it still shouldnt be happening. 3G is made for that feature to work voice + data being accessed together.
It might just be there 3g network, imo tmobile reception is horrible. Like at my house it is so f'ed up, I can sit in my chair and have 3 bars then walk 2 feet and lose service. It does this all through my house and at my work. They said it must be something in the buildings I am in, bull**** I say because ATT never does that nor did vzw when I used them.
same thing happens with me and 3g and calls..also about the house thing, hows this one for u ill be sitting in the same spot and have good 3g reception and all of a sudden it drops to edge. I know a way around this is to set phone to 3G only but then in areas where theres non im screwed
I don't get it. My wife who had the original iPhone and then 3g and now 3gs never had this issue. She would stay on Edge and 3g depending if she waned to save batery life. My old BB 8700g would always stay on Edge never drop to GSM in my apartment. My 3G doesnt even fall to Edge it goes right to GSM. This is really annoying.
every t-mobile phone I have does this
I'm pretty sure its normal
No one knows if this is a hardware, software, or network problem. Except maybe HTC/T-Mobile/Google.
If your phone stays connected to 3G, it's all good. If it drops down to EDGE, even if for half a second, it will NOT reconnect to 3G until you hang up.
c2tmdsn said:
every t-mobile phone I have does this
I'm pretty sure its normal
Click to expand...
Click to collapse
My coworkers Samsung t819 doesn't. That's regular cell phone not a smart phone.
Gary13579 said:
No one knows if this is a hardware, software, or network problem. Except maybe HTC/T-Mobile/Google.
If your phone stays connected to 3G, it's all good. If it drops down to EDGE, even if for half a second, it will NOT reconnect to 3G until you hang up.
Click to expand...
Click to collapse
If any of those 3 know they should fix it or at the very least advertise that the calls you make are dropped to the lower bandwidth of the GSM network.
T-Mo finally got 3G for the last year don't dumb it down guys. Fix this.
Yes it is true once your phone drops beneath 3G it will not go to 3G until you hang up the call.
try running 3g only or wdma only by creating phone info shortcut on anycut .. im going to try that out and see if it ever drops .. should be a temporary fix for you atleast with the whole maps thing and such but if you ever in an edge only are your screwed
turboyo said:
try running 3g only or wdma only by creating phone info shortcut on anycut .. im going to try that out and see if it ever drops .. should be a temporary fix for you atleast with the whole maps thing and such but if you ever in an edge only are your screwed
Click to expand...
Click to collapse
I changed it to wcdma only in phone info. Hopefully this works. Everywhere I travel to throughout NYC has 3G. Hopefully this works. Also I have noticed that when downloading anything from 3G be it the market or browser it would drop from 3G to Edge as well.
PeterC18st said:
I changed it to wcdma only in phone info. Hopefully this works. Everywhere I travel to throughout NYC has 3G. Hopefully this works. Also I have noticed that when downloading anything from 3G be it the market or browser it would drop from 3G to Edge as well.
Click to expand...
Click to collapse
*UPDATE*
While at home downloading apps from Android Market on 3G with wcdma only selected the radio dropped with no netowkr connection. Bust.
PeterC18st said:
I don't get it. My wife who had the original iPhone and then 3g and now 3gs never had this issue. She would stay on Edge and 3g depending if she waned to save batery life. My old BB 8700g would always stay on Edge never drop to GSM in my apartment. My 3G doesnt even fall to Edge it goes right to GSM. This is really annoying.
Click to expand...
Click to collapse
Did she use att or tmobile with the iphone? Because att has a much stronger 3g network then tmobile which could be why. I am pretty sure it is something to do with tmobiles network and not your phone, perhaps your area has to many users for it to stay on 3G. I have read about how the cell towers work and they have only so many bands for each user to access at any given time so if tmobile doesn't have enough towers or those things mounted on the towers it may be set up so you only get 3G for data usage and not calls since they don't technically require it to work.
crpercodani said:
Did she use att or tmobile with the iphone? Because att has a much stronger 3g network then tmobile which could be why. I am pretty sure it is something to do with tmobiles network and not your phone, perhaps your area has to many users for it to stay on 3G. I have read about how the cell towers work and they have only so many bands for each user to access at any given time so if tmobile doesn't have enough towers or those things mounted on the towers it may be set up so you only get 3G for data usage and not calls since they don't technically require it to work.
Click to expand...
Click to collapse
My wife is on ATT. Isn't lower frequency better at penetrating through walls and such? (T-Mo 1700 MHz and 2100 MHz compared to ATT 1800 MHz) They haven't booted their 850 MHz antennas yet so I hear.
If that is true then why not boot me down to Edge or gprs why all the way down to gsm? I been living in the same area for 26 years. I have been with T-Mo before they even had antennas in my area and walking outside was the only way to get a signal with my phone. Now I get full reception in and out of my apartment and 3G connectivity in my apartment with a signal strength of -93dBm through out my apartment on 3G and -79 dBm on Edge.
T-Mo stated that this should not be happening. Hence the 3 phones new battery and charger and techs to the antennas. I'm starting to think its a HTC Android problem and not a T-Mo problem. Hopefully a new radio update can fix it.
I didn't even know GSM was still used in that way, I thought GPRS would be the bare minimum. How can you tell the difference? I use to only get a G icon and I looked it up and for the g1 it said that meant GPRS, what does it show for GSM? Not like any of this matters though.
I really have no idea why all this is happening to your G1 but I hope it gets resolved, good luck.
edit: on the tmobile coverage map it says edge/gprs and 3g, no gsm. does that make any difference? I checked for NYC overall not any specific boroughs.
crpercodani said:
I didn't even know GSM was still used in that way, I thought GPRS would be the bare minimum. How can you tell the difference? I use to only get a G icon and I looked it up and for the g1 it said that meant GPRS, what does it show for GSM? Not like any of this matters though.
I really have no idea why all this is happening to your G1 but I hope it gets resolved, good luck.
edit: on the tmobile coverage map it says edge/gprs and 3g, no gsm. does that make any difference? I checked for NYC overall not any specific boroughs.
Click to expand...
Click to collapse
GSM is what Edge Gprs and 3G run off of. Think of it as a progression. GSM>GPRS>EDGE>3G.
The way I know it is on GSM is to the left of the Radio icon on the home screen there is another icon that shows the network your on. 3G=3G E=EDGE G=GPRS and no icon means GSM. GSM is still being used. Most SMS and MMS messages get sent to your from through GSM while you are on a call.
Hi,
after having several missed calls going straight to my answering machine on my new HTC Hero. I was getting a bit paranoiac, so I've decided to test in/out calls.
Basically, 90 of my incoming calls were going straight to my answering machine. Out-call were about 30% KO
After several tests, to make sure there was a problem, I've decided to request for support from HTC.
Support told me that I should shut the 3g connection every time I would want to receive a call .
So I tried and Bingo, if 3G is activated, I get 10% of the calls, if I deactivate it 90% success.
So you'll say, I should be happy? Right? Wrong!
The main use of that kind of phone is to have a data integration, otherwise I would have kept my old nokia from 10 years ago..
Here basically, if I follow HTC idea, I should keep the 3g closed, sometime, I should switch it on to get my mails, thanks to the non true push capacities (ok this one is not htc) then wait for the sync, maybe force it , get my mails, and then, shut 3g back and pray that no Über important call would have been done.
Well that plain sucks!
Never had such a thing on my previous Data friendly mobiles, why should I accept it on the Hero?
If someone have come across this bug, cause it is a bug, how did he/she managed to fix it?
Thanks
works fine on mine....i suggest you are on a ****e network, or on only 2G where you are. that's what usually causes this.
I guess they suggested this because it sounds like your network hasn't figured out how to route calls properly on their network when data is active, and they dump it straight to voicemail when there is a data connection active.
not the phone's fault, the phone won't even know that the call has been missed, the network simply does not route the call through and sends it to voicemail instead.
i had this on O2 a while ago. went to t-mobile (who knew how to set up their network properly for data) and never had this issue since when i am on 3G coverage. if i'm on 2G signal and have active data then yes, i miss calls. but that's how 2G networks operate.
it's truly shocking how many networks out there have absolutely no idea how to set up their networks properly for data!
Well I wish it would be that, my signal goes from -63 dbm 25 asu(80% of the time) to -81 dbm 16 asu.
Just after my post, I called one of my friend working in carrier terminal validation.
What he told me was, 2 options:
- Same bug was on the htc cruise, bug got corrected after a fw update.
- Some of my carrier radio are buggy and 3g goes over gsm.(SFR/VOdaphone France)
I bet for the first option since I had the problem in various places since I didn't want to ask support for nothing and get busted for a " feeling and not facts" (did the test in 3 differend location 80 tests in total(I used to be a tester....).
I will update the topic if I get news about it
nmuncer said:
!
Never had such a thing on my previous Data friendly mobiles, why should I accept it on the Hero?
If someone have come across this bug, cause it is a bug, how did he/she managed to fix it?
Thanks
Click to expand...
Click to collapse
You shouldn't accept it - but most people don't have this issue!
It's unlikely to be a "bug" per se, because otherwise it would be endemic behaviour, so it's either:
1. Your physical device (get it changed!)
2. Your network.
In addition, just an FYI in case you've got the new Sprint Hero, but most CDMA networks (including Sprint) do not support simultaneous voice and data. I've no idea what happens in practice on Sprint, but I'd imagine if you were actively using data your voice calls would get diverted to voicemail unless Sprint automatically suspends data when a voice call is pending.
Regards,
Dave
You're on SFR?
OUCH!!!!
Sounds like you have a nice strong signal, but is it 2G or 3G? (do you see a G, E 3G or H at the top of the screen?
if you see G or E, it's cos you're on 2G, If you get 3G or H, it's on 3G.
And yes, there were a few issues with the P3300 and the cruise, but they were mainly on Bouygues, not so much on SFR.
There's nothing known of on the hero, and as SFR sell the Magic, i would have thought they would have ironed out any issues already...
Hi,
I'm mostly in HSDPA or 3G.
I still have contacts with people at SFR (used to work there till recently) they might share a bit of info.
Idk if yours is CDMA or the GSM one but on mine (CDMA) under the mobile network settings, I have the option to switch the mode of operation to ether Hybrid, EVDO only, and 1X only. Now, I know how Sprint's network works, not sure if it's the same for any other networks but if I set it to Evdo only (3g) I'll miss all my calls because Sprint does voice over 1X. Hybrid mode does EVDO when you're using data and switches to 1X when you're doing voice/sms.
rhedgehog said:
if you see G or E, it's cos you're on 2G, If you get 3G or H, it's on 3G.
...
Click to expand...
Click to collapse
Regarding this and your suggestion that 2g and data will result in missed calls, Can you suggest how to avoid this happening? I live and work in the country and only have 2g, so have found quite often people have mentioned my phone not even ringing- straight to answer phone. This explains it.
Nice to know, but annoying if I can't solve it- I run a business and my phone is very important.
Cheers,
ajones7279 said:
Idk if yours is CDMA or the GSM one but on mine (CDMA) under the mobile network settings, I have the option to switch the mode of operation to ether Hybrid, EVDO only, and 1X only. Now, I know how Sprint's network works, not sure if it's the same for any other networks but if I set it to Evdo only (3g) I'll miss all my calls because Sprint does voice over 1X. Hybrid mode does EVDO when you're using data and switches to 1X when you're doing voice/sms.
Click to expand...
Click to collapse
i have sprint as well and when someone calls you when youre running hybrid, you should not miss calls. you will get disconnected from the internet when someone is calling though
ajones7279 said:
Idk if yours is CDMA or the GSM one but on mine (CDMA) under the mobile network settings, I have the option to switch the mode of operation to ether Hybrid, EVDO only, and 1X only. Now, I know how Sprint's network works, not sure if it's the same for any other networks but if I set it to Evdo only (3g) I'll miss all my calls because Sprint does voice over 1X. Hybrid mode does EVDO when you're using data and switches to 1X when you're doing voice/sms.
Click to expand...
Click to collapse
Hi, I'm on hybrid
that is what i hate about hero, it is really great except for the fact that it switches from 2g to 3g without notice. i want it to be permanently stuck in 3g for faster downloads and mms, but when it uses 2g, i cant send and receive mms and surfing the web is slow as heck! im still looking for an app that would permanently put the device in 3g just like with winmo it which you can use wcdma ONLY.
cheers!
If you use AnyCut, you can create a short cut by selecting:
New Shortcut->Activity->Phone info
This will create a shortcut on your homescreen which beings up a hidden "engineering" screen on which you'll find an drop down for "Set preferred network type" where you can select WCDMA only.
Regards,
Dave
alternatively, open the phone app
dial *#*#4636#*#* and select phone info
scroll down and set it to WCDMA only.
does the same thing but saves installing an app.
rhedgehog said:
alternatively, open the phone app
dial *#*#4636#*#* and select phone info
scroll down and set it to WCDMA only.
does the same thing but saves installing an app.
Click to expand...
Click to collapse
holy monkey! im going to try this!!! do i have to di it everytime i turn the phone of or is it permanent?
orouborus said:
that is what i hate about hero, it is really great except for the fact that it switches from 2g to 3g without notice. i want it to be permanently stuck in 3g for faster downloads and mms, but when it uses 2g, i cant send and receive mms and surfing the web is slow as heck! im still looking for an app that would permanently put the device in 3g just like with winmo it which you can use wcdma ONLY.
cheers!
Click to expand...
Click to collapse
That is not specific to the Hero. The fact is, every carrier's 2G network has better coverage than their 3G network. When the phone cannot detect strong enough 3G signal, it jumps back to 2G network. The idea is that slow data transmission is better than no data transmission at all. Many smartphones have the option to lock the mobile network to 2G only. One advantage is that it gets better reception, and another advantage is longer battery life (the 3G chip eats battery much faster than 2G).
If you instead lock the phone to its 3G network. The first thing you will notice is that battery life is significantly shorter. And chance is that you may be getting very spotty reception, because you are not allowing to phone to switch to 2G when it gets no 3G signal. When there is no 3G signal, forcing the phone to "3G only" mode won't give you faster download, it gives you no download.
tsekh501 said:
That is not specific to the Hero. The fact is, every carrier's 2G network has better coverage than their 3G network. When the phone cannot detect strong enough 3G signal, it jumps back to 2G network. The idea is that slow data transmission is better than no data transmission at all. Many smartphones have the option to lock the mobile network to 2G only. One advantage is that it gets better reception, and another advantage is longer battery life (the 3G chip eats battery much faster than 2G).
If you instead lock the phone to its 3G network. The first thing you will notice is that battery life is significantly shorter. And chance is that you may be getting very spotty reception, because you are not allowing to phone to switch to 2G when it gets no 3G signal. When there is no 3G signal, forcing the phone to "3G only" mode won't give you faster download, it gives you no download.
Click to expand...
Click to collapse
true true. i usually charge my phone everynight though. problem that i have with 2g is that i cant send and recieve mms and yeah data connection is slow. in our place 3g signal is ok. i also lock my topaz for wcdma only. but it is ok that it switches to 2g in low signal areas.
Thanks!
You actually use mms?
Wow, they do exist.
barryallott said:
You actually use mms?
Wow, they do exist.
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Click to collapse
yeah... mms is great. i use it to send items that i wish to purchase etc.
What NOM1 Networks are there in the UK? I only get 2g in my area (booo) and could do with an operator that works right. T-Mobile forums suggest they still have an issue
Hi
I've checked it with Hero running in PlusGSM in Poland.
Regardless if I select 2G/3G or even "WCDMA preffered/GSM Only/WCDMA only" setting the phone is not available for incoming voice calls during data transfer. Every time when I start internet connection (example: SSH session) I'm not available for incoming calls. At this site I do have both strong 2G and strong 3G networks.
I would like to mention that a few days ago I've swapped Samsung SGH-i600 (WinMo 6.0) for HTC Hero - so I'm using the same SIM card in the same network and the same place. SHG-I600 was able to perform both data transfer (on 2G) and voice (on 3G) on the same time. HTC Hero is not...
I wonder if this is 'feature by design' or a bug in software?
I was on the Phone with Dell trying to order my new Sony Bravia TV and I was trying to use the internet so I could give the rep the proper item number. To my surprise I couldnt surf the web and do voice at the same time. I thought on GSM network this was possible. When I had Cingular a few years back this was possible. What gives? Why am I not about to do both at the same time?
That's strange. I've been on the phone and surfed the internet and/or used most of the other functions on the phone at the same time.
I've had no problems talking and surfing at the same time provided I had a 3G signal. Maybe you were in a marginal reception area and the signal wasn't solid but it does work.
I dont know why it didnt work, and it sorta pissed me off, does it have to be 3g in order to do voice and data
937dytboi said:
I dont know why it didnt work, and it sorta pissed me off, does it have to be 3g in order to do voice and data
Click to expand...
Click to collapse
Nope. This is my first 3g phone on t-mobile. Never had a problem with edge voice + data
937dytboi said:
I was on the Phone with Dell trying to order my new Sony Bravia TV and I was trying to use the internet so I could give the rep the proper item number. To my surprise I couldnt surf the web and do voice at the same time. I thought on GSM network this was possible. When I had Cingular a few years back this was possible. What gives? Why am I not about to do both at the same time?
Click to expand...
Click to collapse
Was data working otherwise in that area? I've been in some areas where data doesn't work at all.
it should have been.
On edge I can't get consistant voice and data with any phone I've ever had, it is more consistant when getting a 3G signal.
You need a 3G signal to do Voice + Data as 2G (G)PRS nor 2.5G (E)DGE have enough bandwidth to support both.