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mikechannon said:
"In general "I hate my phone" threads neither contribute soluactions to problems nor do they seek answers to problems in a calm and reasoned way.
These forums are for the giving and receiving of information that assists users to get the best from their device - it is not a vehicle for "sounding-off" about your phone.
This thread does have some useful content, so I will not delete it but will close it as relevant points have already been made.
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Ok .... so, the fact that we know HTC pay attention to people gripes, comments and compliments on these forums.... if that had been a "we love HTC thread" would that have been closed?
I agree being rude and obnoxious are very good reasons but ... why not censor the very few posts related to it. Why close the general dissastifaction with what appears to be a typical HTC release. Without a place to talk about the general failure of HTC, how can the majority of people learn? How can those prospective customers be aware of the challenges they need to overcome to turn a rubbish device (out of the factory) into a great device (after XDA and chefs)?
mikechannon said:
(In addition - this thread has been reported by Members)
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And it appears all you have to do is complain about a thread, not be justified in your complaint.
The one thing i've always used in years is the xda forums and some of that i haven't even owned a HTC device. Like it or not, most people here have invested a lot of hard earned cash (or will over the next 18/24 months) and that will naturaly attract an emotional value - hence some anger when something like this doesn't work. The fact there was so much feeling in that thread should indicate the level of "emotion" about it and the incensed feeling they have about the amount people feel they have spent, money and time, on a device they are so unhappy about. Maybe if you guys created a "vent here thread" you might get to allow people to rant AND get usefull threads - heck, even HTC might read the "vent here thread!" and take note?
I'm so worried after reading todays threads in particular, about ordering mine earlier today but sadly nothing else that supports FULL exchange meets my requirements. I know my consumer rights and will use them to the full should I need to but I hope not it does have so many great points.
Monty Burns said:
Ok .... so, the fact that we know HTC pay attention to people gripes, comments and compliments on these forums....
We don't know that for sure. There are many on here who would disagree, saying that for them, if HTC were listening, then perceived problems would have been resolved quicker.
I agree being rude and obnoxious are very good reasons but ... why not censor the very few posts related to it. Why close the general dissatisfaction with what appears to be a typical HTC release. Without a place to talk about the general failure of HTC, how can the majority of people learn? How can those prospective customers be aware of the challenges they need to overcome to turn a rubbish device (out of the factory) into a great device (after XDA and chefs)?
Problem with this argument is that there are some on here who don't wish to face those challenges, which is fair enough. However what they do is to gripe about it and not help themselves, even when you point them in the right direction.
And it appears all you have to do is complain about a thread, not be justified in your complaint.
Not sure where you get that from. Please provide evidence of this or retract.
The one thing i've always used in years is the xda forums and some of that i haven't even owned a HTC device. Like it or not, most people here have invested a lot of hard earned cash (or will over the next 18/24 months) and that will naturally attract an emotional value - hence some anger when something like this doesn't work. The fact there was so much feeling in that thread should indicate the level of "emotion" about it and the incensed feeling they have about the amount people feel they have spent, money and time, on a device they are so unhappy about. Maybe if you guys created a "vent here thread" you might get to allow people to rant AND get useful threads - heck, even HTC might read the "vent here thread!" and take note?
Any "ranting", as you put it, should be made direct to HTC. XDA-Developers is exactly that; a developers site with a lot of interested non-developers in it. Its not the place to take out your frustrations against a manufacturer.
Re your point on hard earned cash being spent, I can't disagree with this. However ask these people how many of them went out and gave the device a really good test drive and an assessment of whether it would meet their needs or not and you will be silenced by the response.
I'm so worried after reading todays threads in particular, about ordering mine earlier today but sadly nothing else that supports FULL exchange meets my requirements. I know my consumer rights and will use them to the full should I need to but I hope not it does have so many great points.
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If you have doubts about this device then don't buy it. You will be severely disappointed. If you have not taken time out to test drive one before putting your order in then, with respect, more fool you.
Finally, moderators on here bend over backwards NOT to close threads or be seen as censoring debate. However we have to keep a balance and if, in our judgment, a thread is getting out of hand or no longer has any value nor serve any useful purpose then it will be closed.
All the best,
WB
as you've quoted inside of quotes you have made it really dificult for me to "quote" back - nice job! (although i suspect not deliberate).
"We don't know that for sure. There are many on here who would disagree, saying that for them, if HTC were listening, then perceived problems would have been resolved quicker."
Yeah ok. So the very big majority of Winmob market phones are produced by HTC, this site is dedicated to HTC (and historicaly Winmob).... do you REALLY think they don't read these forums? Really? Honestly? Are you sure?
"Problem with this argument is that there are some on here who don't wish to face those challenges, which is fair enough. However what they do is to gripe about it and not help themselves, even when you point them in the right direction."
I agree. There are SOME who want to gripe. There are a ship load more who want to make a device work but can't, no matter the support they get from the community - random users suffering from the SMS bug for example? The very fact most of these people have googled/have knowledge of these forums, means that they have at least gone to some effort to resolve an issue. So yes some, but a VERY small number. So, how can they air the frustrations they have? where? Maybe the most expansive and read HTC forums... thats a good place to start!
"And it appears all you have to do is complain about a thread, not be justified in your complaint.
Not sure where you get that from. Please provide evidence of this or retract."
*sigh* .... ok .... i'll come back to this but, i did quote, if you really want me to link to a thread closed in the past 10 minutes other than i already quoted your mod. I will.
"Any "ranting", as you put it, should be made direct to HTC. XDA-Developers is exactly that; a developers site with a lot of interested non-developers in it. Its not the place to take out your frustrations against a manufacturer."
Yeah ya know, it was a developers site years ago.... its not any more and hasn't been for a long time. Its a cookers and users site now. If you still think HTC don't read this forum then .... The sites success over the years can also be its greatest strength if you let it.
Now this isn't a problem of the site itself, more one with many reviews and fanboys of ALL phones, Iphone, HTC, Nokia....
"Re your point on hard earned cash being spent, I can't disagree with this. However ask these people how many of them went out and gave the device a really good test drive and an assessment of whether it would meet their needs or not and you will be silenced by the response."
Trying out a phone is a shop is a VERY diferent affair to OWNING one. Any person will know that, sadly though, many of us have to go by the reviews and forum comments that are available and try to filter out what may or may not be fanboy. Magazines, forum posts, personal reviews, blogs are all individual and very personal. Saying that someone should have reviewed more is simply not fair. Its impossible. Try asking your local O2 shop if you can take a phone away for a couple of weeks to try?
Hold on .... yes you can!!!! And that was the point of the last thread that got closed! Your fellow mod closed a thread which wasn't actually personal to anyone and (from a personal fed up with moaners point of view) I was trying educate people who purchased there phones in the UK that they had a bucket load of rights. If they are not happy, and it was purchased from the uk, then please "turn it in!" and return it.
Now from my pov, i'm a londoner (can you tell?) but i work all over the world. Currently im in Durban (yeah I was there at the test match! and met the England team) but out here they dont have the HD 2 so, I have to go on the reviews etc. Some people out here will spend near on £600 getting it imported from Expansys UK (ummm .... co.za) and other sites.
also..
Can i provide evidence? No. It was not made public so all I can assume is that if I PM a mod, things will be closed:
mikechannon said:
"In general "I hate my phone" threads neither contribute soluactions to problems nor do they seek answers to problems in a calm and reasoned way.
These forums are for the giving and receiving of information that assists users to get the best from their device - it is not a vehicle for "sounding-off" about your phone.
This thread does have some useful content, so I will not delete it but will close it as relevant points have already been made.
(In addition - this thread has been reported by Members)
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How can i provide more evidence than that? I'm not privvy to your private messages. The previous line though backs up my "love HTC or go away" argument to a small extent:
mikechannon said:
This thread does have some useful content, so I will not delete it but will close it as relevant points have already been made.
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I really think you guys, having helped, actually almost pushed HTC to where they are should now use your position and be .... responsible(? maybe a bit strong)) ... finaly get off the HTC only band wagon. Let them know that the stunning products they produce will no longer be accepted only 90% complete.
Ok. Lets be realistic. I ain't gona change your minds on anything and I don't want you to rebel against HTC as they make amazing hardware but, at least, in the position you have got.... maybe create a "if your gone B*&% and let off steam, do it in this thread?" thread? Maybe, just maybe there will be a common thread in it that HTC will finaly get to grips with .....?
Oh, and i've had a tytn, tytn 2 and having had both of those replaced under warranty i thought... no! Poke it! And had a tosh g900 when most people couldnt even spell 800 res screens and then foolishly went to a TD. That was refunded quickly under sales of goods act. Have an Acer M900 but due to the fact i'm living in south africa and i purchased that under my company contract, i now need to replace next week when im back in the UK. I was looking at a Milestone but the exchange support is rubbish at best. So, I have a week to try the HD2 or return it as not fit for purpose.... I do however, really want it to work!
And one final word.... my best winmob device without a device? Well two actually .... the Samsung Omnia and the baggage reconciliation devices i'm working with at the new Durban airport (what??? its not just a PHONE O/S!!!!??)
My opinion.
Here's an example of 2 threads.
MY HD2 IS THE WORST FONE ON THE PLANIT
I bought this fone for £x000 dollars and it should do everything I can ever imagine, rite out of the out of the box. I am disgusted that HTC expect ME to fix their problems.
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SMS didn't send
Hi everyone.
I tried to send a text message to my friends earlier and it's stuck in my outbox. Does anyone know why this might be? Does anyone have a suggestion as to what I should do about it?
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This forum is not about defending or slating any particular device. It is meant for users to get together and talk about ways to make the experience better. This forum is not responsible for the fact that some hardware that comes out of some factory and gets some software installed on it is not 100% perfect!
Now for 1 moment, can we please put aside arguments regarding the device and talk about the forum? Which of the above 2 threads is the most constructive?
Thank you.
johncmolyneux said:
Here's an example of 2 threads.
This forum is not about defending or slating any particular device. It is meant for users to get together and talk about ways to make the experience better. This forum is not responsible for the fact that some hardware that comes out of some factory and gets some software installed on it is not 100% perfect!
Now for 1 moment, can we please put aside arguments regarding the device and talk about the forum? Which of the above 2 threads is the most constructive?
Thank you.
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More to the point, what is the point of leaving the first example open? At the very least there should be a dedicated section for those unhelpful posts (as [★] suggested yesterday) but I think they should just be closed as they're so worthless.
Do you work for a newspaper?
Both comments are usefull. Just because you don't see the use in both doesn't mean they are not usefull. Does that mean 10% of men don't like brand x of condoms so they should be ignored of Fred Smiths Condom appreciation website?
(sorry thats a really poor example but its 2am here in SA and i've been on the beer and Eve-online and films for a few hours )
Very fair play to you for putting forward an argument (non abusive as I would hope) and maybe catch up tomorrow.
Monty,
You are a Londoner eh? I should have known. You lot are nothing but trouble makers!
First off sorry about the quotes within quotes; didn't realise it stopped you from quoting back. Now that I do...
OK, lots in your post that I could come back on in detail but I won't because I'm the sort of chap that likes going forwards, not looking back in self pity or whatever.
The one thing that you have suggested, and you are not the first, is that we think on somewhere where people can let off steam WITHOUT cluttering up the forums. As you know there is some work going on as to how best we can restructure the place to make it better. Can I ask you to be a little patient while all this gets worked through.
In the meantime, think on the following:
- Help us to support people who need and want help and please be robust about those that don't but just fancy a moan and upsetting people on here without ever really wanting to seek help or to help themselves (the word Troll comes to mind).
- If you look at the Development & Hacking forums you will see that Development is stronger than ever and does not change what this place is all about. The work of the chefs is recognised and appreciated, and you can argue that is also development so 2-0 there.
- Lets all try to be a little adult, constructive and get along a little. I can tell you that, from a Mods perspective, we really want to be doing other things to make people's lives on here better rather than spending time closing threads down because people just can't have a little respect for each other. I often wonder whether anyone ever reads the forum rules.
Finally thank you for keeping on the straight and narrow re this thread and not going off the rails and getting it closed.
WB
jakem said:
More to the point, what is the point of leaving the first example open? At the very least there should be a dedicated section for those unhelpful posts (as [★] suggested yesterday) but I think they should just be closed as they're so worthless.
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I totally agree mate (hence the support in said thread raised by [★] yesterday.)
I find this site a ridiculously valuable source of information when I need help with my phone, and I find it disheartening to have to wade through complaint after complaint just in order to get to constructive discussions.
If I wanted to live in troll city, I'd pack all my stuff into boxes; call a removals company; do some browsing of estate agents and property letting agents; check the reputation of the areas I was interested in and then guess what.... MOVE TO TROLL CITY!
I'm a placid guy generally, but some posts really make me struggle to just not tell the OP where to go.
+9999999 recurring to real constructive users of this site.
-9999999 recurring to trolls (and we know you don't think you're a troll, but you are.)
Monty Burns said:
Do you work for a newspaper?
Both comments are usefull. Just because you don't see the use in both doesn't mean they are not usefull. Does that mean 10% of men don't like brand x of condoms so they should be ignored of Fred Smiths Condom appreciation website?
(sorry thats a really poor example but its 2am here in SA and i've been on the beer and Eve-online and films for a few hours )
Very fair play to you for putting forward an argument (non abusive as I would hope) and maybe catch up tomorrow.
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If 10% of men don't like brand x of condoms then they should definitely speak their mind. They would be wrong though to go to a forum that supports uses of brand x condoms and slate them. A support forum is for support.
OK first, no idea who Martin is. (Its Monty spelt the wrong way - doh)
Second, guys sounds like we might have a good conversation on the values of "to HTC or not HTC" although I might be on the wrong side, despite just spending a bucket load of fivers on a HT2.
Please, keep it clean and (well funny if you can't) but not personaly insulting. Everyone on a keyboard is a human being!
Be safe, have fun!
Monty Burns said:
OK first, no idea who Martin is.
Second, guys sounds like we might have a good conversation on the values of "to HTC or not HTC" although I might be on the wrong side, despite just spending a bucket load of fivers on a HT2.
Please, keep it clean and (well funny if you can't) but not personaly insulting. Everyone on a keyboard is a human being!
Be safe, have fun!
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I agree with that totally, but I do think this thread should be moved to a general area. Let's face it, it's hardly HD2 specific now is it!
It would be nice to see everyone's thoughts on this, rather than just the ones with The God Phone. (Just kidding - that was meant to incite trouble )
To be fair, those "I hate this phone" ranting type threads really do spiral into a hate fest or at least the few I've seen. If a topic is interesting and you comment on it, and go back later to see how it develops when all that is left is just insults, it has no use to most if not all.
johncmolyneux said:
I agree with that totally, but I do think this thread should be moved to a general area. Let's face it, it's hardly HD2 specific now is it!
It would be nice to see everyone's thoughts on this, rather than just the ones with The God Phone. (Just kidding - that was meant to incite trouble )
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Argh! I'm not a god!!! (although I think I am, with my size 9 shoes... bow down before me!)
Seriously, maybe a good idea. I guess in an odd way this may complement (orb3000s?) the other thread vote about should it be HTC or not site? We don't know you server statistics of course but, we can hope that we can get to the stage where we can give our opinion on HTC honestly..... ( i wanted to deleted that and not type it as its not fair, i think we can, mostly ).
In my view its like a really cool manopoly. The games fun to play for almost all of us (i may/may not include myself in that after 2 years HTC abscense on next Friday) but for some it really sucks cos they keep losing.
I would think that moving it to an adult discussion of the real benefits as us users see if you become "open" but, we have no idea of the server costs... only you guys do.
(you do of course know that pressure will mount and mount and mount with regards to non-HTC phones. Your not silly Samsung, LG, Acer.... to name but a few know that the serious money is in smart phones in the next few years, not feature. In Slough o2 test 150-200 meg 4g phones a couple of weeks ago )
From what I understand, this is a developers forum. i.e. look to the potential rather than to the faults as is.
There are far too many distracting threads along the lines of "the virtual keyboard is killing me", "my wife left me because of the battery life", "the pink camera issue made me kill my neighbour". These type of threads may have valid points but they are all a bit melodramatic and really don't serve the purpose of the forum very well as they fan the flames of discontent rather that rise to the can-fix mindset. Despite what the trolls (for want of a better word) might like to say, this isn't a fanboi site, it's for those who realise a problem and want to solve it, simply just improve things, or just want to tweak things just because they can! I'm sure most of us here are all too aware of the shortcomings of Windows mobile software, just as we recognise the potential & strengths of this platform.
Speaking as a self-confessed technophile I will admit to spending an not inconsiderable amount of hard-earned money on utter crap i.e. gadgets that promised so much, yet delivered so little or were simply just badly executed. The HD2 is non of these, it's a stunning piece of design & engineering. It's not perfect, for example: the sharp edges of the camera lens annoy me a little, but it doesn't induce a desire in me to vent my spleen to the world.
I'm optimistic, I hope to survive longer than my HD2 and maybe via this forum HTC will hear my concern for this non-life threatening design flaw and engineer a more ergonomic lens cover for the next mobile phone I get. If they don't, it will undoubtedly leave a microscopic void in my life, but I'm strong enough to move on and no doubt the HTC designers will burn in hell for their tardiness.
xda-developers is what is says and is a great community that helps us get the best from these intriguing phones, so please diss the efforts of those who contribute and recognise that enthusiasm is a far better fertilizer for technology than manure.
Besides that, looking at my HD2 I've just noticed that it's going to be wet & windy at "My Location" tomorrow. That's fifty miles away and I'm not even going there, so it's a win for me!
First I'm not a mediator mod or any of that, but people we are acting like children.
1. Why are u here?
The devs on this forum are taking personal time! We as community members are not ENTITLED to ROMS. They do this for the love of the platform, so respect that.
2. This is not the Sprint forum.
Again, this forum does not imply or state that EVERYTHING is going to work with whatever ROM u choose. So really, why ***** or hate? Really?
3. What can u add?
Nobody expects anyone to be the cdma hero "hero". Everyone should know they lane and stay in it. Report bugs or dev, its that simple
I don't have the highest post count and I may be out of line but I have been studying/learning here since it was questionable if there would be a sprint hero forum. Let's not **** it up by driving away the same folks that got us here. I know that from past comments this will probably get locked, but if we don't as a whole respect more what's going on we have a chance of loosing it.
Respect to all the devs on here and the work they do, for US!
+1,000,000 Agreed,it's sad when people can't even thank someone without it turning into as bunch of un-needed bull$#17.Just be positive people,some good things are happening,don't let these people ruin things.
I don't post much here anymore, because of some personal reasons with regards to this forum. I still lurk a lot, however, and I just don't see where all the straight-up hate and animosity these posts such as yours are mentioning. I tend to avoid the 80-page threads because they are mostly filled with junk, is it in there?
Perhaps I should check them out.
The hate and animosity and watering down of this subforum with too many useless posts is why I haven't released anything since December. I'm working on a new rom for myself, and I'm thinking less and less like I might want to actually release it here. Last thing I feel like dealing with are a bunch of whiny people who aren't happy with me or my work unless it makes their phone do what THEY want. Where's the reward for devs? Don't anyone even bother mentioning donations.
Support that!
dude props for this! good going. And I agree with you 1000%
its no crime to show thanks and respect to some one for their hard work. if deving was easy we would all be doing it.
obelisk79 said:
I don't post much here anymore, because of some personal reasons with regards to this forum. I still lurk a lot, however, and I just don't see where all the straight-up hate and animosity these posts such as yours are mentioning. I tend to avoid the 80-page threads because they are mostly filled with junk, is it in there?
Perhaps I should check them out.
The hate and animosity and watering down of this subforum with too many useless posts is why I haven't released anything since December. I'm working on a new rom for myself, and I'm thinking less and less like I might want to actually release it here. Last thing I feel like dealing with are a bunch of whiny people who aren't happy with me or my work unless it makes their phone do what THEY want. Where's the reward for devs? Don't anyone even bother mentioning donations.
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This is exactly why we should respect the devs... pretty soon all of them will be gone.
You beat me to it ... but I don't really care.
I think we just got too amped up with all the 2.1 excitement and started trying to outdo oneanother instead of working together. Once the official 2.1 comes out, I think we will see a lot more collaboration to make it as good as possible. In the mean time, always five credit where it is due, and don't worry about who did what first, because it only benefits everybody. That's why our great devs are here: to help create a better device, not to profit or hoard secrets. This is the first real open source project I have been a part of, and I get excited just thinking about what the future has in store for us. Let's make it a great one!
Can we just please stop with these types of threads.
The way I look at it is like a car.
You buy the car, and you COULD just leave it at that. Some people like to mod their car and optimize it for maximum performance. Many people do not know how to do this, so they need to take it some someone who does know how, and the mechanic for damn sure isnt going to do that *** for free. I think of our devs a mechanics, optimizing my phone for me because I have no idea how to develop to my phone. The difference here is that they are doing this **** for free. So what if they ask for a donation, bums on the street ask for "donations" for doing ***. We were going to get 2.1 for free one way or another at some point since we already had the car (Hero for you thick headed people), whether it be a whole 2 days after flipz released it to contributors, or when sprint/htc officially releases it at the rumored end of this month.
And be happy this isnt a car, because if it was not only would you HAVE to pay for the official update, but you would have to pay for the installation and optimization.
Taking a *** chill pill all those people who are too stingy to even donate 1 buck.
Don't make me say the f word and post an off color picture so this thread gets shut down
just playing mods. don't hurt me.
foxracr17 said:
the way i look at it is like a car.
You buy the car, and you could just leave it at that. Some people like to mod their car and optimize it for maximum performance. Many people do not know how to do this, so they need to take it some someone who does know how, and the mechanic for damn sure isnt going to do that **** for free. I think of our devs a mechanics, optimizing my phone for me because i have no idea how to develop to my phone. The difference here is that they are doing this **** for free. So what if they ask for a donation, bums on the street ask for "donations" for doing ****. We were going to get 2.1 for free one way or another at some point since we already had the car (hero for you thick headed people), whether it be a whole 2 days after flipz released it to contributors, or when sprint/htc officially releases it at the rumored end of this month.
And be happy this isnt a car, because if it was not only would you have to pay for the official update, but you would have to pay for the installation and optimization.
Taking a ****ing chill pill all those people who are too stingy to even donate 1 buck.
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this!!!!!!!!!!!!!!!!!!!!!!!! .
Tipharet said:
Can we just please stop with these types of threads.
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No kidding... I am pretty sick of hearing people explain to me why I should be grateful to the rom developers. Like saying "The devs on this forum are taking personal time!" is some enlightening way to look at it. Everyone knows that already. And it gets really old seeing people make threads like this in an effort to get brownie points around here. There are so many threads EXACTLY like this. You are pushing posts that actually have a use out of view for a lot of people.
Oh wait, I have a difference of opinion. Lets start another thread and label it disrespect to the development gods...
Thank you. And I mean that. Because of XDA and it's amazing devs, I have gotten more out of this phone than I ever imagined. I have never had a phone that could do so much and people here were always willing to help me with a problem. And that is wonderful. I am glad that I joined this forum. In fact, I look forward to checking it every day. lol I don't know a lot about Linux, Java, or coding, but I do however know a lot about photography. I am a professional. So, if anyone needs help that way, I am completely for helping...I mean, all of you have helped me...I'd like to return the favor.
-Ken
flexgrip said:
No kidding... I am pretty sick of hearing people explain to me why I should be grateful to the rom developers. Like saying "The devs on this forum are taking personal time!" is some enlightening way to look at it. Everyone knows that already. And it gets really old seeing people make threads like this in an effort to get brownie points around here. There are so many threads EXACTLY like this. You are pushing posts that actually have a use out of view for a lot of people.
Oh wait, I have a difference of opinion. Lets start another thread and label it disrespect to the development gods...
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Actually that wasn't my point at all. My point is threads like this do nothing but divert attention to them, it perpetuates the negativity. New users come in these threads and see this and "ask what I missed" then it gets started over and over again.
As soon as these threads die (yes I realize I bump when I reply) the drama will also follow. Donate, dont donate, dev, dont dev ( not really) but just treat each other like some one you would walk by on the street or have a conversation with while standing in a line.
Asking for your cake and eating it 2.
I dont post alot here as well due to personal issues here on the form (so many smarty pants people on here)
But if i see a rom that i like (or app) i give the dev his props and thank him for putting in hard work when he or she could of been doing something else not trying please us and make our phones better then the stock ones.
Not saying the next person have to do the same. But if i wasted 5hrs of my time. and your running around showing off with my work i would like some props.
This dont even have nothng to do with roms or dev so im sure its going to get closed down soon. You people are just wasting your time making these threads people going to do what they going to do.
It's true that these type of threads may seem senseless and get hijacked to negativity... but in the past, my experience is that when moderators and dev's get fed up enough the forum/site would become closed and open to invitation only type membership, i.e., PRIVATE ACCESS!
That scenario is both good and bad... "Good" if you're in the loop, but potentially "Bad" because you just might end up on the outside looking in with your nose pressed against the window! So PROPS it is...
I have come to XDA for a long time, joined only so I could post, and only recently began to do so. But, that said, it has been indispensable for the provision of knowledge and fixes for handsets that the manufacturers and or carriers are unable to do themselves... so again - PROPS it is... no reason to drag it down.
+++++1,000 thanks to the awesome work being done!
There are those who truly can never be pleased, yet, I think that ration is extremely small. So again, for something I would gladly pay for, but am not required to do, I offer the easiest thing, a gesture of THANKS!
Just wanted to mention that all the users who attacked the devs have changed their tune since oem support is crap.
I've been holding my feeling against all the ignorant users who attacked the devs.
Thanks, that is all.
I'm not sure exactly what you were trying to say, but I got the gist of it.
And I agree.
That is all.
Translation:
All those who attacked the devs and coined them faildev.team are all of a sudden changing their tune now that they are speaking out about their projects, and OEM support has been so crappy.
Sad that people act like this.
I dont undestand why anyone would attack the developers. They aren't obligated to do anything, what they do is out of their own will and desire to better the device. If people have a problem with the phone then blame the manufacturer, not the people picking up after their mess.
Thanks for the translation...
FDro said:
I dont undestand why anyone would attack the developers. They aren't obligated to do anything, what they do is out of their own will and desire to better the device. If people have a problem with the phone then blame the manufacturer, not the people picking up after their mess.
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People demand instant gratification, and when they do not get it, they get ugly because they think for some reason, they are owed everything. Then there is the jealousy factor. Then there are those who think the devs withhold stuff from the community.
Then there are those who just attack me because they can.
The android community is young, and due to it being user friendly, it attracts young folks. Some just happen to be very immature. It *should* get better with time.
All this cool and dandy...
However developers also have some room to improve situation on the forums.
As adrynalyne pointed here there is a lot of childish behavior here. But developers, being leaders of community, not always behave as such.
I understand all sorts of emotions etc. I personally fall victim of them... Sorry if I hurted somebodys feelings.
But, I cannot stand some sort of elitism growing here.
Devs, please do not threat rest of the crowd as a bunch of morons! It will reflect positively on you as well.
If you have time to read all crappy posts on the forums and post aggravated responses, why do not spend this time typing meaningful response, holding grain of knowledge? If not, just stay calm and do not feed flame.
I do not want to repeat myself again and again. Just want to see some professionalism and respect in forums. It's not going to help moving to IRC, twitter or whatever. Root cause must be resolved.
Personally I was really impressed, more by anything else, of adrynalyne responding to that guy posted leak on other forums. Seriously! It was so different from how I percept him at forum. Like completely different person.
Respect!
While moving to irc may be unfortunate for some...it provides real time interaction for development. That simply is not possible on a forum. I work with a lot of people, and can fix problems 90% faster in real time.
Sent from my SCH-I500 using XDA App
FDro said:
I dont undestand why anyone would attack the developers. They aren't obligated to do anything, what they do is out of their own will and desire to better the device. If people have a problem with the phone then blame the manufacturer, not the people picking up after their mess.
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I totally agree, the devs have my support in anything that they do, in whatever time frame they can make happen. Still better then the OEM time frame for an "update".
i hope the poster(s) who jumped all over the devs awhile back (i forget who) arent using anything that they have done recently and will avoid froyo/gb unless it comes from verizon/samsung
nitsuj17 said:
i hope the poster(s) who jumped all over the devs awhile back (i forget who) arent using anything that they have done recently and will avoid froyo/gb unless it comes from verizon/samsung
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agreed
10char
adrynalyne said:
While moving to irc may be unfortunate for some...it provides real time interaction for development. That simply is not possible on a forum. I work with a lot of people, and can fix problems 90% faster in real time.
Sent from my SCH-I500 using XDA App
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Click to collapse
And that's OK. Unfortunately it doesn't leave any footprints anywhere else.
That's why we same questions everyday... Technical or whatever. The commonality between them is that they do not have posted answers here.
I'm talking for myself only. Please do not take it personally in any way and keep in mind that my English is not my native language, so something might sound harsh.
Like I got an understanding that RIL is the problem, by I was unable to find any technical explanation why, what was done to overcome etc. So, I asked here... I even do not want to think about what resulted. And all I wanted to have some technical answer, and may be share some ideas, because I'm in the IT field as well...
Now, looks whats going on around. Punkkaos got it working at least partially. I understand that other people contributed, and work probably started not 10 minutes ago. But nonetheless RIL is in progress or already done.
How I suppose to feel about this? I'm mixed.
Fist of all I'm THANKFUL for you guys who put all time and efforts in this! I'm not going to use it immediately, but I like that secure feeling that phone will not become a paperweight in 6 months down the road. I definitely will enjoy results of this work in the close future.
But, I need to admit that I have another side, as well. It's not necessarily dark, just kind of human nature, I guess. It kind of disappointment...
I ask myself - well, if it is done and done pretty quickly, why it didn't happened before? Months ago...
Like, just an assumption, please do not take it personally.
I think what if devs took a quick look and it didn't worked immediately and samsung promised update soon. People think - OK, we will wait for update, not worth to spend time on it. But time goes and goes and there is no update or leak... And tension is going up and up. And all this is OK and well understood. But doesn't solve the problem.
Yesterday, I've created twitter account (yes, call me a dinosaur) and specifically asked punkkaos how he addressed the problem. And guess what, he answered as expected that RIL is basically adapted and he does call result translation between old and new one. This is exactly how I would personally approach this problem myself.
My point here is that aside of actual work to be done, it is not rocket science. It is well known approach in programming.
And now you can throw all rocks you have into me, saying that if I so smart ass why I do not do it myself. That, right.
But, I know my limits and I'm not going to wipe out one of my comps, partition it to install Linux, to install tool chain, sources etc, to reinstall Windows and all crap me and my family needs in everyday life, just to try adapt RIL knowing that I will fail, because of my zero knowledge of subject. Or, even worse without knowing that it was already attempted and failed. And it was attempted by someone who is really ample to do it. Do you see holding factors?
That's why I asked questions. And being this question answered properly, who knows, may be another brave soul would had managed to accomplish what punkkaos did, but one month earlier, simpler or better. I feel like bad temper and communication let community down, at least temporarily.
And I think we are all at fault here. No need to point fingers.
No one is at 'fault' here. Your sense of entitlement is astounding; you are not owed anything. This OP was directed at people like you.
phooky said:
No one is at 'fault' here. Your sense of entitlement is astounding; you are not owed anything. This OP was directed at people like you.
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Did I ever said that I'm owed? My grief is about this particular community in general. And because we all members, we all equally responsible for a atmosphere here. Or you think that bashing somebody here helps a lot?
And you know what? OP is right at the moment, I'll stay away from any custom roms or mods or whatever. At least for now. Because to be "cool" is not only thing in my life anymore. I outgrown it long time ago.
My crave for update is stemming not from desire to have highest score in quadrant, but from wish to have stable, usable and secure platform, from which IMHO any current phone is far away.
Out of the box SF is fairly usable, thought not ideal. Having Froyo and GB, means that I can get all bug fixes, improvements and new features such as native code extensions for applications and games, enterprise stuff etc.
Using rooted phone might be OK for me, but definitely not for my wife or children. So, manufacturer support is still important. Unfortunately my believe in Samsung faded out very quickly. And that essentially raised importance of independent developers proportionally. I do not see anything wrong with it.
phooky said:
No one is at 'fault' here. Your sense of entitlement is astounding; you are not owed anything. This OP was directed at people like you.
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this guy does not seem to be in the entitlement crowd. He even states that english is a second language and to cut him some slack. I think what he was trying to say is that he was disappointed that samsung kept getting everybodies hopes up, which may have pushed devs off of working on getting things rolling for this device (why wouldn't they wait when they are being told froyo is on the way? From what I understand it would be easier to rip through that and make changes than to pull it off a different phone and sort of start from scratch). This doesn't sound too "tinfoil hat" to me, and certaintly doesn;t come off as entitled. More like he was pointing out one possible contributing factor as to why there has been a lot of waiting around (not complaining here guys, statement of fact. Did/do appreciate all the nonfroyo/gb roms and fixes that have been pushed out for us) for word of froyo. Now that Kaos/JT/Birdman have gotten some Froyo alpha's posted up, I am getting the feeling that the floodgates are about to open.
2 cents
I am not a developer.
My phone was decent out of the box.
Thanks to all the developers hard work, that i don't yet have the ability to do, my phone has gone from decent to fantastic.
The best part is that they aren't done yet
The future is exciting and if i ever think i am entitled to anything from someone elses work then, please, someone on here ***** slap me.
To all developers on here....you have my respect and gratitude. You have improved my life and saved my ass more than once. (Or twice)
Please keep doing your thing. And when i learn how to help i will.
Sent from my fascinate through xda app.
Well, the goal isn't to instill hostility, but to bring awareness to be thankful.
I can see what CNemo means because he doesn't understand what's going on. I can assure you that there is no intended elitism going on. Most of the roms tested in irc are shared here as soon as they are determined to be stable enough for testing.
It may seem like there is no transparency, but actually if you care, there is... The source codes are public. You can see what the devs are doing on github.
Yeah I've tried the whole, "Im just gonna throw it out there on the forums" thing. It does not work well, and you end up ticking people off when things stop working. Always best for the IRC crowd to muddle through the stuff first.
adrynalyne said:
Yeah I've tried the whole, "Im just gonna throw it out there on the forums" thing. It does not work well, and you end up ticking people off when things stop working. Always best for the IRC crowd to muddle through the stuff first.
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I agree and disagree. I disagree because it's nice to have this stuff in the forums where more people can try it. On the other hand, no matter how many warnings you give, there are going to be those who AREN'T comfortable with ADB, etc and go ahead and do it anyway... then we as a community lose valuable time while you fix everyone's fubar. It's frustrating to me, I can only imagine being on the other side. As far as Devs go, I don't envy them... It's the utimate "Damned if you do, damned if you don't" scenario.
Aside from donations and thanks, the other way to support the Dev community is to PAY for apps. I have quite a few paid apps on my phone. The only caveat to that is when I'm looking at an app and I'm unsure if I want/need it. From time to time I'll grab it from ********* and give it a 5min test spin. If it works, I uninstall and grab it from the Market. If it doesn't, I just uninstall. I know (for the most part) that we're talking about two separate types of devs, but the point is the same... if you're using someone's work... support them!
In response to the post above, I think I get what he was saying... I've done some programming (old school, mostly... BASIC, MS Acess) and while that doesn't really apply to Android at ALL, there may be some of us that have ideas that could help. In the end, a variable is a variable is a variable. I've thrown questions and ideas out only to be ignored. I don't take it personally, but even a "no, dip****... it doesn't work like that" would be appreaciated
No seriously, the guys in IRC will flash anything thrown at them... Some of them will end up with serious issues that were found to be seriously flawed.
Here's an example. VooDoo 5. When it first started rolling around in IRC from jt, it was considered unstable. It did not have the tools required for the average user to repair their phone. Adrynalyne preemptively produced the DI01 all in one ROM to repair everything from the radio, the kernel, the MBR, the recovery even... Did Adrynalyne have to do that? No, he did it because he knew that kinds of issues that would arrive when VooDoo 5 was introduced. Then VooDoo 5 was released.
Compared to VooDoo 4, the amount of incidents are exponentially less because of Adrynalyne putting a fix out there.
Also with phone repairs, it's much easier to help someone fix something in real time than it is to wait on them to try something, post, wait for response, in that sequence than it is to discuss the repair live in a chatroom.
BTW, this is in no offense to anyone. This is to clarify why some of the people are perceived as elitists. It's not that the IRC crowd are elitists, it's that they're more up to date with the latest development because they're busy flashing and screwing up their phones first so that you don't have to. On the same token, if you want to learn/test latest development, hop on IRC and ask any of the guys in #Samsung-Fascinate for help. It's very friendly in there contrary to what you would think (as long as you're not wozzy/sherwood1).
OK, preface: I don't want your sarcasm or cheeky remarks. I'm sick of reading through irrelevant and closed threads to no avail.
If it were agreeable, would a MOD, or SamsungJohn please comment as to whether the "huge announcement" has been made?
I'm not trying to be negative or anything, but I have my own personal thoughts as to whether "opening the lines of communication" is considered "huge", or even an "announcement". If the powers that be allow, I would like to comment to SamsungJohn about that personally.
Meetloaf13 said:
OK, preface: I don't want your sarcasm or cheeky remarks. I'm sick of reading through irrelevant and closed threads to no avail.
If it were agreeable, would a MOD, or SamsungJohn please comment as to whether the "huge announcement" has been made?
I'm not trying to be negative or anything, but I have my own personal thoughts as to whether "opening the lines of communication" is considered "huge", or even an "announcement". If the powers that be allow, I would like to comment to SamsungJohn about that personally.
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Send him a PM then.
The dude is full of crap.
Sent from my SPH-D700 using Tapatalk
REALLY?....guys just wait you don't even know what he's going to announce.
He has proven he works for Samsung so he's not fake and is talking to the higher ups
.....Just wait we don't know what he's even capable of or what he's going to do for our community.
Isaint the announcement was that they have started a q&a with a poll that's it bro
Sent from my SPH-D700 using Tapatalk
O my bad dude 8(
...lol i still don't see it though where did you guys see this?
EB13 Imminent?
So is this the "huge announcement"?
http://www.androidcentral.com/froyo-eb01-release-imminent-sprint-epic-4g
Android central suggests that the EB13 update is "imminent" and that sprint has been making changes to its customer service page in advance of this.
EDIT: Actually I think they are suggesting that Samsung is updating its Epic 4g page. Hopwever, when I follow AC's link it just goes to a blank page with a little form at the bottom asking if I was satisfied with the content. I said "no".
dr_gibberish said:
So is this the "huge announcement"?
http://www.androidcentral.com/froyo-eb01-release-imminent-sprint-epic-4g
Android central suggests that the EB13 update is "imminent" and that sprint has been making changes to its customer service page in advance of this.
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Click to collapse
No. That's not even confirmed. The big announcement is yet to be announced, everyone just be patient.
Sent from my Epic 4G
dr_gibberish said:
So is this the "huge announcement"?
http://www.androidcentral.com/froyo-eb01-release-imminent-sprint-epic-4g
Android central suggests that the EB13 update is "imminent" and that sprint has been making changes to its customer service page in advance of this.
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Click to collapse
This announcement of EB13 is good for us Epic owners, but that does not effect all Galaxy S owners. I think the better news is that John is here to make sure we don't have another debacle like this whole Froyo update. Samsung realizes the influence we have and to have a line of communication between a Manufacturer and a dev forum is unprecedented.
IF the poll he is compiling is the 'big news', then if it actually bears fruit, that could be useful. Not sure that is the announcement. I think he shot himself in the foot promising an announcement, maybe official collaboration between him and svetius is a big deal to him, but until it bears fruit, it's not that impressive to the average XDA user. This leads me to believe that the poll may not be the announcement, just another part of the work he is trying to accomplish here. Give him a shot, and dont ***** about froyo, he said its on the list, wait and see what he does.
Silly flaming about froyo on here is only going to get threads closed, and give him an excuse to ignore the issue. If you must, do it on the social network sites, or PM him, then you can get your temp ban, and threads stay open...
As speculated in one of the general threads, (ran out of thanks if I didnt catch it), he MAY be sent here as a distraction, to keep us off twitter, FB, and the other retarded social networking forums. He is from that dept, maybe he is cleaning it up by distracting us...? Kind of an elaborate conspiricy, but who knows. Those that have been doing the twitter/FB campaigns, dont let up, it may be working... but keep the crazy comments there, as it will draw more attention to the unrooted masses...
HOPING SJohn is making such a big deal because he knows something he cant say yet... just hope he doesnt drag it out and announce froyo on the 20th!
This still reminds me of the Fallout3/Vegas on the PS3 BS...
Working nights sucks! I go to bed and all the fun comes and all I find are locked threads after a cup of coffee when I wake up. :/
So how many armchair bandits have actually sent a pm to the xda owner on what we might do as requested? I did suggest a moderated forum where posts are only posted until after being reviewed by a mod. While I'm no dev I did offer to help out with such an endeavour.
Why don't you guys just give him a chance. His hands are tired right now and be can't say anything untill xda allows him.
Android Creative Syndicate- From spontaneous ingenuity, comes creative brilliance
ungovernable1977 said:
As speculated in one of the general threads, (ran out of thanks if I didnt catch it), he MAY be sent here as a distraction, to keep us off twitter, FB, and the other retarded social networking forums. He is from that dept, maybe he is cleaning it up by distracting us...? Kind of an elaborate conspiricy, but who knows.
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The first part of your post was spot-on....the above though is way too tinfoil hat and outside the realm of the feasible or credible. There's no way anyone in a position like his is going to come here or elsewhere to simply serve 'as a distraction'. Frustrations especially amongst we Epic owners are understandable to a point, but the above manner of thinking goes beyond frustration and crosses the line into bizzare paranoia.
It seems fairly obvious and certainly logical what's happened with John to this point, and in hindsight predictable too given the angst here; he came primarily with the hopeful purpose to collaborate with the people actually doing ROM/device development here, to try and establish a relationship with these folks perhaps to mutual benefit for both current and future product/customers. Unfortunately, the initial implementation came a bit too soon and without enough forethought and, it seems, without communicating his intentions and initiating a dialogue with the XDA owners first. That, combined with (a.) some obvious communication 'ambiguity' (at best) on John's part and (b.) making the mistake of thinking such a dialogue should be brought forth and attempted with the open masses of the entire membership of XDA down to the end user level and all the kneejerk 'angry white noise' therein, proved to be a disaster.
None of that means the desire and effort behind what John/Samsung is attempting is without value or merit though. And fortunately, it now sounds like they're going to try isolating his interaction purely with the dev/material contributers that actually matter, and hopefully they'll do so privately as well to keep everything filtered from the mob mentality so that an actual civil, mature interactive process can take place. Besides, a great deal of what he was barraged with in the central 'General' thread were issues that are mired on the carrier level anyway at least when it comes to the remaining GS phones still lacking Froyo.
And honestly, any information the end users want to hear, if he can even provide such, would be better received and trusted if its handed down through already established devs & moderators in each forum who have the history and respect of the membership at large to some degree. Otherwise you get what you've gotten the last 24 hours; a mindless, angry lynch mob mentality of kneejerk frustration being directed at one sole employee who (a.) had nothing personally to do with the cause of said frustration, and (b.) furthermore actually dares to come in good faith & intention wishing to bridge the divide. Sometimes, the hounds become so rabid and lose their minds so much that they try to gnaw off the good intentioned hand that attempts to try and help or feed them, and that's pretty much what happened in John's case.
Although it would be cool, I highly doubt that XDA is doing and hands-tying here. The ball has bee Sammy's court for a while now.
XDA has been walking the walk, not talking the talk.
If the 'huge announcement' was to announce the efforts of "collaboration", fine, we can move forward.
If a MOD came and commented YAY or NAY, then they could close this thread, and it's purpose would be served.
As it stands now, you have a bunch of people making assumptions one way or the other and making silly statements accordingly. We all what assuming does... =D
how do you know about my tinfoil hat?! No, really, its all Noobnl and Elvis' fault. Bastards.
I honestly hope John does something more than get special threads and draw attention to XDA. But you had a good idea there....
Any Mod/Admin have any input????
Was the announcement the first post of the 2 or 3 threads SJ started, or were they to lead up to the announcement, and were hijacked by angry SGS users with pitchforks acting like John is Frankenstein's monster??
BTW, did anyone notice the GSM SGS users were much more rabid in the General forums???? I guess its because of their rates/service ratio Seriously though, I thought we were bad...
it is getting all hyped up and will probably turn out to be meh...
ungovernable1977 said:
how do you know about my tinfoil hat?! No, really, its all Noobnl and Elvis' fault. Bastards.
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Haha, I wasn't referencing you personally, just the 'threads' you were referencing and the mentality portrayed therein.
Hehe, you can't say "huge announcement" to a bunch of nerds and not have it be something that gives them their techie-jimmies for the day.
When I think of "huge announcement", I think something really relevant to the target crowd that either appeases are very much wanted need, or announcing something crazy that gets everyone excited.
If either of these things fails to happen, I consider this a major PR gaffe, that could be saved be some out of the ordinary effort by Sammy.
Silly mens!
Meetloaf13 said:
Hehe, you can't say "huge announcement" to a bunch of nerds and not have it be something that gives them their techie-jimmies for the day.
When I think of "huge announcement", I think something really relevant to the target crowd that either appeases are very much wanted need, or announcing something crazy that gets everyone excited.
If either of these things fails to happen, I consider this a major PR gaffe, that could be saved be some out of the ordinary effort by Sammy.
Silly mens!
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Agreed fully. That is what makes this so puzzling. Stop being so damn ambiguous SamsungJohn and just come out and tell us in no uncertain terms what the announcement is and what you would like from us.
PythonFanTN said:
Haha, I wasn't referencing you personally, just the 'threads' you were referencing and the mentality portrayed therein.
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oh I know... I just referenced the 'distraction theory', as it is PLAUSIBLE, although not likely... plus its entertaining... this is like my geek soap opera.... please SPRINT, please take this as far as you can... I really wanna see minds lost here.
The best part is that some of these theories end up on so called media websites, Engadget, I got my HTC assassin theory from a very reliable source... please write an 'article' about it... why not... ?
It's really so disappointing to see the reception given to SamsungJohn here in XDA. I know many of you are angry about the Froyo delays, but *****ing out the social media liasson won't accomplish anything.
This is the first time ever, AFAIK, that a handset manufacturer has reached out directly to the XDA community. Maybe it's all smoke and mirrors, who knows, but we won't see anything if we just reject their attempts out of hand.
And I think people need to stop with the notion that Samsung is evil or just wants to hurt users. They're a huge company; it may not have even been on the radar of the decisionmakers that we were dissatisfied.
We're in a fairly recent and novel paradigm where users expect timely software updates--a year and a half ago nobody expected that. You bought a phone and maybe there might be a firmware update somewhere down the road. And out of the millions of people who bought SGS phones, we're just a very small minority. If we want cooperation from Samsung we need to impress upon them the advantages of collaborating with devs, because honestly they're going to make billions either way. If we demonstrate that cooperation will involve crass tantrums, they'll just sell their phones to the millions of people who don't give a crap about independent development. Do we really want that kind of belligerent attitude a la Motorola? I don't know about you, but I'd rather we try to move Samsung towards us rather than away from us.
Sent from my SGH-T959 using XDA App
Samsung is trying to help us and we are biting our noses off just to spite our face. I think they are doing a great thing by coming on here.
Sent from my SGH-T959 using XDA App
Agreed...well said...both of you.
I agree that was pretty messed up. It's bad enough all the devs have been scrared away. Ex-da isn't what it used to.
I totally agree. The guy is not a decision maker at Samsung - he came here to try to get feedback about how the company can improve and people just flamed the guy relentlessly. Further proof that there are too many children and buffoons here. It's no wonder that devs loathe coming here. FYI to the guys that tore into SamsungJohn - Krylon had a good conversation with Sammy and they are looking to get in contact with Sombionix as well.
What's not on their radar with a 90% surety is timely software updates. Hardware companies are going to drag their feet as much as possible to provide software upgrades for old hardware, if they do it at all.
I don't meam any disrespect to anyone but I gotta disagree.
Samsung is a huge company but they have also been in the mobile business for quite a while and they have also been known to release products that don't quite work the way they are supposed to, just like the Vibrant and until now there was no post purchase support or at least no usable support or updates... Look at the history of the Beholds and almost any other phone they released.
Releasing a phone like the Vibrant in 2010 that lags out of the box and where the gps issues make the navigation function unusable is just not right. Stock this phone is a joke and after a few days of use it is really frustrating. They are supposed to do a lot more then just release a device after device and look at the sale numbers.
These are very expensive devices and for that kind of money they are supposed to work!
Agree or disagree with me but facts are facts. Not everyone who owns such a device will root or flash their device with a custom rom in order to make it usable. I have played with many other android phones and they all work smoother and stock a lot better than any of the galaxy s series so far...
To list some...
Htc incredible, nexus one, mytouch 4g, tmobile g2, droid x, even htc aria which is not even in the same class as above mentioned models.
If the developers on the xda forums can make this phone perform ten times better than stock, explain to me why Samsung's developers cannot do the same...
I speak for myself, but I am fed up with samsung and their quality control and I can say this was the last Samsung phone I purchased until they do something revolutionary and change my mind...
Isn't someone testing these devices for a week or two before they release them in order to make sure everything works as it should?! If they are then maybe samsung should hire someone from this forum instead...
Also why don't the phone manufacturers just make a survey on the forums for feedback from users as to what the phone should include as far as software or hardware... 2010 top tier android device without a flash for the camera is just wrong and the night mode cannot replace the flash. I do not use the camera as much but just for the sake of it they should have led flash, some people use it and want it, how expensive can it be to do that...
The Super AMOLED display is the best in my opinion for now, but it is not enough to justify the many other mistakes or flaws... The displays on other phone aren't crap either!
Sorry for the long post.
Sent from my SGH-T959 using XDA App
I'm totally sympathetic to the people who are fed up and say #neveragain. But the solution to that is to complain through other channels and then never buy Samsung again.
This rep came here reaching his hand out to the dev community, and insulting him or whining does a serious disservice to everyone else here. I think he came here to try to create a mutually beneficial relationship, not take complaint tickets. Many of us are skeptical, but we think it's worth seeing if anything can come of this (and if you aren't, the actual devs are).
BorisZX6R said:
I don't meam any disrespect to anyone but I gotta disagree.
Samsung is a huge company but they have also been in the mobile business for quite a while and they have also been known to release products that don't quite work the way they are supposed to, just like the Vibrant and until now there was no post purchase support or at least no usable support or updates... Look at the history of the Beholds and almost any other phone they released.
Releasing a phone like the Vibrant in 2010 that lags out of the box and where the gps issues make the navigation function unusable is just not right. Stock this phone is a joke and after a few days of use it is really frustrating. They are supposed to do a lot more then just release a device after device and look at the sale numbers.
These are very expensive devices and for that kind of money they are supposed to work!
Agree or disagree with me but facts are facts. Not everyone who owns such a device will root or flash their device with a custom rom in order to make it usable. I have played with many other android phones and they all work smoother and stock a lot better than any of the galaxy s series so far...
To list some...
Htc incredible, nexus one, mytouch 4g, tmobile g2, droid x, even htc aria which is not even in the same class as above mentioned models.
If the developers on the xda forums can make this phone perform ten times better than stock, explain to me why Samsung's developers cannot do the same...
I speak for myself, but I am fed up with samsung and their quality control and I can say this was the last Samsung phone I purchased until they do something revolutionary and change my mind...
Isn't someone testing these devices for a week or two before they release them in order to make sure everything works as it should?! If they are then maybe samsung should hire someone from this forum instead...
Also why don't the phone manufacturers just make a survey on the forums for feedback from users as to what the phone should include as far as software or hardware... 2010 top tier android device without a flash for the camera is just wrong and the night mode cannot replace the flash. I do not use the camera as much but just for the sake of it they should have led flash, some people use it and want it, how expensive can it be to do that...
The Super AMOLED display is the best in my opinion for now, but it is not enough to justify the many other mistakes or flaws... The displays on other phone aren't crap either!
Sorry for the long post.
Sent from my SGH-T959 using XDA App
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I was one of those that got beholded they flat out lied on that one. Here I am again with the vibrant guessing thats samsung mo to screw ya
This rep was hosed due to his own lack of knowledge, nothing else.
He started off by filling the cool-aid cups and passing them around expecting everyone to drink freely.
"Hi, I'm SamsungJohn and I have some REALLY BIG things for everyone here"
*I'll wisely not mention that I can't answer questions about hardware or software and in fact I can't really answer a single question anyone has*
It was Samsung corporate in damage control mode,NOTHING ELSE.
Funk dem. Do they think everyone is so stupid they cannot see thru this BS ?
I honestly do feel sorry for John getting thrown to the sharks by his employer, but I know for a damn fact it could have been handled with tact and finesse.
Oh yea, before the flaming closet dwellers start in....
i.e.
" Hi, I'm John, I work for Samsung, and they have given me the job position of liason with the public.
Now before I go any further, please understand that I am under corporate restraints and NDAs (non-disclosure agreements) so that I can only give so much info and so much data. I do not know yet if they will allow me to give access to unreleased software.
So, within those restraints I will do my best to provide what I can.
Yes, I know a great many of you are upset with Samsung and that is why I am here.
Please go easy on me as I do not own or control the company"
Now, would that really have been so very tough of an introduction ?
n2ishun said:
This rep was hosed due to his own lack of knowledge, nothing else.
He started off by filling the cool-aid cups and passing them around expecting everyone to drink freely.
"Hi, I'm SamsungJohn and I have some REALLY BIG things for everyone here"
*I'll wisely not mention that I can't answer questions about hardware or software and in fact I can't really answer a single question anyone has*
It was Samsung corporate in damage control mode,NOTHING ELSE.
Funk dem. Do they think everyone is so stupid they cannot see thru this BS ?
I honestly do feel sorry for John getting thrown to the sharks by his employer, but I know for a damn fact it could have been handled with tact and finesse.
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It's one thing to remain skeptical towards the guy and his motives but its completely another to flat out accuse him of lying and subterfuge merely because he may have omitted the exact words you need to hear or he wasn't nice enough, etc. It seems fairly obvious to me that if ANY large company was to hold a Q&A session on specifics of perceived missteps, they would choose a much more public forum - not a niche community of developers. On the other hand, if they wanted to incorporate new features or contract out some good developers, they are in the right place.
I don't doubt they (samsung) aren't doing this out of the goodness of their collective hearts, but if this is how changes are effected, I'll take it.
Totally agree with you Kubernetes, people think they'll get something done by impressing their rage upon the messenger. So far all of his threads are closed due to people completely ignoring the instructions and asking for release dates and trolling samsung saying they're gonna tell all their friends to never buy samsung, it's really disgusting if you ask me. I dunno about you guys but I'm the only person I know who cares if samsung releases timely updates...everyone else I know is NOT a power user and could not care less about updates. I think if outsiders say, higher ups in Samsung, were to read those threads they'd see more hostility and uncooperativeness
than a community that's ready to work with them.
Main reason I dislike all the people flaming him is because as soon as I try to ask a legit question, the thread is already locked. Trolls are blaring out people who want to handle this like adults.
Please don't try to put words in my mouth unless you intend to become my wife. I'm a dominating top so consider the job well before volunteering.
At no point did I say that John was lying, yet you say very directly that I did.
Exactly whom is the lier ?
Well honestly the way he was treated was bad, but again that is the way Samsung has treated us from the beginning, but I do have to say something about this section (vibrant) As a whole we fight with each other too much. Just take a look at the 2.2.1 rom release in the development section. It just one big ***** fest, and it is stupid. We need to focus on fixing and making our phones better not our EGO's. If we as a community can't get our collective a$$ together we will just fade away and kill our developer support. There is too much drama. One group doesn't want to work with another so on so forth. If we pooled our collective resources then we could be great.
n2ishun said:
This rep was hosed due to his own lack of knowledge, nothing else.
He started off by filling the cool-aid cups and passing them around expecting everyone to drink freely.
"Hi, I'm SamsungJohn and I have some REALLY BIG things for everyone here"
*I'll wisely not mention that I can't answer questions about hardware or software and in fact I can't really answer a single question anyone has*
It was Samsung corporate in damage control mode,NOTHING ELSE.
Funk dem. Do they think everyone is so stupid they cannot see thru this BS ?
I honestly do feel sorry for John getting thrown to the sharks by his employer, but I know for a damn fact it could have been handled with tact and finesse.
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It Is damage control, but that said, they are (cause they recognize not to do so is suicide) reaching out, but the teaser is just a tactic to buy more time.
I am in the corporate world and I am Senior Exec, So this is just normal proceedings from a business to engage - delay and then reveal what they really are going to offer. That tactic is done cause it lowers expectations so if it is not enough you do not end up with a mass rebellion on your hands. Samsung John is a Big Boy, he knows the rules and expects to hear both happy and hostile comments and takes them like a grain of salt. So there is nothing for us to be ashamed of, he asked for our opinion and comments and we gave them to him.... the good, the bad and the ugly
One other note SamsungJohn released the exact same email in every Galaxy forum, so do not be wooed into thinking he was talking directly to us. It was can statement and a canned response/followup.
This might be his big announcement
I have been a user here four about 2 months and have never posted because I know how to search and I don't want to deal with the egos and the flaming, but this was posted on another forum (has nothing to do with phones) that I use.
"I talked with someone in STA (the division of the company that focuses on mobile devices), no plans at least in the immediate future are int he works for OTA updates on the Galaxy S 3G lineup. Which has me pissed. (edit: by "immediate future" I mean we're looking at like March for the mandatory OTA update, which leads me to think this hardwire update is just a beta)
Even as an employee, I can guarantee this is going to be my last Samsung phone. I STILL don't have Froyo because of all the hoops I had to go through in addition to running errands today.
Why you're forced to use a completely different connection mode, when virtually every other phone on the market can update either OTA or with a standard USB mount point, then Kies refused to connect until I turned on USB debugging, turned off USB debugging, and restarted Kies.
Now? With 88% battery life, I need to let it charge to 100% just to even start downloading the update."
Idid not include a link since it is private forum and the guy has a job he would probably like to keep. This was posted last month when the Kies update came out.
With that said it would still be nice to work with samsung, what may come from it might not be the holy grail, but at least something may come from it.
I find alarming that a lot of people in these threads think of Samsung as some sort of benefactor. An overlord that we must strive to please or else face the consequences. That is the exact opposite of what it should be.
We don't need to please them with diplomacy as if we owe them something. They simply have to treat us like clients and thats the end of that.
I can't believe some of you feel that we must appease a paid employee and thank him for doing what he is being paid to do. What is he gonna do, quit his job because the whole XDA collective is not getting on its knees for him.
An advice to Samsung, and SamsungJohn: stop talking, and start acting. A good start would have been a post saying: "Hi, I'm a representative from Samsung. Here's a source code and some other tools you guys might find useful FOR IMPROVING OUR PRODUCT. THANK YOU!"
Kubernetes said:
This is the first time ever, AFAIK, that a handset manufacturer has reached out directly to the XDA community. Maybe it's all smoke and mirrors, who knows, but we won't see anything if we just reject their attempts out of hand.
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that. right. there.
Mannymal said:
I find alarming that a lot of people in these threads think of Samsung as some sort of benefactor. An overlord that we must strive to please or else face the consequences. That is the exact opposite of what it should be.
We don't need to please them with diplomacy as if we owe them something. They simply have to treat us like clients and thats the end of that.
I can't believe some of you feel that we must appease a paid employee and thank him for doing what he is being paid to do. What is he gonna do, quit his job because the whole XDA collective is not getting on its knees for him.
An advice to Samsung, and SamsungJohn: stop talking, and start acting. A good start would have been a post saying: "Hi, I'm a representative from Samsung. Here's a source code and some other tools you guys might find useful FOR IMPROVING OUR PRODUCT. THANK YOU!"
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Jesus that's myopic. Samsung doesn't need anything from us, we're just a tiny minority of people who have bought their phones. They clearly think there's something to be gained from forming relationships with devs, which is why SamsungJohn is here and not Android Central or a more consumer oriented site.
You want source? Great, I'm sure that's what Krylon and Supercurio are telling them. Like adults. And I'm sure they're also explaining how timely source release can benefit Samsung as well, instead of demanding it or crying about how we're owed better support.
Because in the end, he doesn't have to be here and Samsung doesn't have to do jack about helping XDA because they'll still sell a ****-ton of phones regardless. If you can't understand that there are things we want from Samsung and it's not "appeasement" to try to get them, I have no words for you. It's not like we're holding all the cards and some horrible fate will befall Samsung if they decide this is too much of a headache.