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Hi,
For no reason whatsoever my t mobile g1 turned off and would not come back on. It also would not take a charge. I was getting no response from anything on it. I sent it into HTC's warranty service for them to fix it. They fixed it and mailed it back. I'm not sure how they fixed it but now my phone is not sim unlocked and I cannot use it with AT&T. I noticed that the IMEI number is now changed on the phone. I went to http://www.unlock-tmobileg1.com/EN/unlocking-Google+Phone.php so that I could get an unlock code for my phone. I sent them my new IMEI number and they claimed that the code was unavailable at the time. I had just received the phone in the mail after it was fixed when I submitted to the website to get my unlock code. I am not sure whether or not I will be able to get the code for my phone. Does anybody have any idea why the website didn't work? And why did they relock my phone when i sent it in?
Swirlycurly said:
And why did they relock my phone when i sent it in?
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Click to collapse
They probably replaced the mainboard or sent you a refurbished unit. That would have the effect of giving you a new IMEI. Obviously the phone would also be locked again, as a new mainboard would essentially be the same thing as having a different phone.
What about http://www.unlock-tmobileg1.com/EN/unlocking-Google+Phone.php not being able to retrieve my unlock code? Do you think that this might be temporary or could the new board not have a listed unlock code?
HTC will have the unlock code since they manufactured the device. You should communicate with them -- explain that it was unlocked when you sent it in and that what you got back was locked. They shouldn't have a problem helping you out here. Escalate if the first numbnuts you speak to won't do it. You definitely shouldn't have to pay for this and you shouldn't have to go to a 3rd party for it.
Swirlycurly said:
What about http://www.unlock-tmobileg1.com/EN/unlocking-Google+Phone.php not being able to retrieve my unlock code? Do you think that this might be temporary or could the new board not have a listed unlock code?
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I have a similar problem. I am seriously hoping HTC will unlock it for me... Fingers crossed!
The same thing happened to me and I called HTC and they emailed me an unlock code within a couple days...
Hello Everyone,
For those who got the htc replacement units, what did they give you back besides the phone? Also when you guys first gave them you units, how long had it been since you guys purchases your phones? Cause i'm not sure how old mine is. Would you guys mind posting pics of the replacement device they gave on with the home screen? Please let me know.
Thank You
Hey guys, I'm wondering who has an unlocked X10 from Canada. I'm in Kingston, ON and I just got my X10 yesterday from Wireless Express. They're a certified Rogers dealer but when I got my phone, I couldn't unlock it. I have tried a lot of the unlocking services including mobileincanada.com, cellunlocker.net, some ebay dealer and several others but none of them work. All of the said they my IMEI wasn't in their database so they couldn't give me the unlocking code. So I'm wondering if there is anyone from Canada who has there phone unlocked could give me some advice. I'd like to know what store you bought the phone from cuz I think the problem is with my phone and not the unlocking service. I've heard that newer phones might not be in their IMEI database. I'm going to get a replacement or a refund so I can get it else where.
I got a phone from Rogers unlocked from ebay dealer
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=280500425789&ssPageName=STRK:MEWNX:IT
Dealer name is fastunlock2010
I unlocked my X10a (Rogers) through MobileInCanada.com.
Not sure why your IMEI isn't recognized.
I got mine from Rogers and the guy there gave me this: calgarycellunlockers(dot)com. They even have the contact number but you can do it online.
Thanks. I just bought a new code for the X10 and they claim it's from the manufacturer, so it is 100% guaranteed to work. I hope it does. Thanks for everyone's help.
Is it me, or am I reading more recent messages about difficulties with finding unlock codes for Rogers X10a?
Did SE or Rogers change or are withholding the unlock codes from the third party service providers?
Xperia requires new sim cards from rogers.., my x10 didn't accept my 2year old sim card unless i have the SIM registry unlock code (sounds like that)..,
so what i did, i switched sim card, and im still using my old number.., ask a rogers representative on how to do it..,
i had a similar problem with the service's online not being able to unlock mine. turned out that the ebay seller provided it to me. but it ended up in my spam mail and took about 3 days to find. quite frustrating.
You may try Htccode, they don´t look for the IMEI, intead the peforme a USB cable and software combination and it`s really fast.
Regards
Jaime
Looks like I'm having no luck here. This is my second X10 I've tried and I bought the manufacturer's code that's guaranteed to work 100% but...it didn't. And I think I've tried the code too many times that the phone locked itself. Now it says "SIM card locked. Contact Network operator" whenever I try to enter the code. Help, anyone?
jballi said:
You may try Htccode, they don´t look for the IMEI, intead the peforme a USB cable and software combination and it`s really fast.
Regards
Jaime
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Click to collapse
A software unlock should be the last resort.
I don't know which unlocker unlocked my X10a, but I purchased it unlocked.
I had similar problems with my old Ericsson Rogers cell that no one could get the code for. Stupid Rogers wouldn't provide me with the code even though the phone was almost a year old, and I was then with its sister network.
junkk29 said:
Looks like I'm having no luck here. This is my second X10 I've tried and I bought the manufacturer's code that's guaranteed to work 100% but...it didn't. And I think I've tried the code too many times that the phone locked itself. Now it says "SIM card locked. Contact Network operator" whenever I try to enter the code. Help, anyone?
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Click to collapse
Cable unlock is your only option.
Do you know where I can get the cable unlock? Right now cellunlocker.net owes me money so I hope they have that service as well. Thanks for the info, appreciate it
Try having a local store or CL person do a software unlock, which shouldn't take long. The problem is that you would need to give them the phone and wait, and it will cost more than cheaper online number unlocking.
Maybe try calling Rogers and attempt to persuade the customer service agent to provide the unlock code since you're with Fido. You might be fortunate enough to get connected with a knowledgeable rep who is sympathetic.
applebook said:
Try having a local store or CL person do a software unlock, which shouldn't take long. The problem is that you would need to give them the phone and wait, and it will cost more than cheaper online number unlocking.
Maybe try calling Rogers and attempt to persuade the customer service agent to provide the unlock code since you're with Fido. You might be fortunate enough to get connected with a knowledgeable rep who is sympathetic.
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Click to collapse
You mean Craigslist? i can give it a try. I was thinking of calling the Rogers customer service but I thought they don't support unlocking the phone? but at the same time I bought it at retail price which was $550 plus tax Thanks for the info.
Hi, I bought this Hero on eBay in April, as described in this earlier thread.
http://forum.xda-developers.com/showthread.php?t=674267
I unlocked it and successfully used both Orange and o2 SIMs in it, until today.
Now I have a "No Service" message whichever SIM I try to use. I tried cleaning the SIM contacts, restoring earlier Titanium and Nandroid backups and eventually restored the official Orange 2.73.61.66 ROM.
Still no service.
Maybe it's become blacklisted. How can I check this?
Regards,
Mike
there isn't a way to check sadly, have you updated to the lastest radio, it works will all unlocked heros
here's a link
http://www.theandroidkitchen.com/fi...wnload=update-radio-32A-6.35.08.29-signed.zip
You can call up your service provider (either o2 or orange) and check whether the phone is blacklisted.
dom5079 said:
there isn't a way to check sadly, have you updated to the lastest radio, it works will all unlocked heros
here's a link
http://www.theandroidkitchen.com/fi...wnload=update-radio-32A-6.35.08.29-signed.zip
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Click to collapse
I love the way you've linked to an out of date radio. My sig has a link to the latest radio (AFAIK).
Thanks for the advice. I'll call the network operators involved.
Can I install the newer radio on the currently non-rooted phone or do I have to root it again first?
Mike
No - but if you update to the latest official release it should also update your radio. Either way is fine. Personally i'd say try the network first - they should give you a straight answer.
btdag said:
No - but if you update to the latest official release it should also update your radio. Either way is fine. Personally i'd say try the network first - they should give you a straight answer.
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Click to collapse
Thanks,
the straight answer from o2 is that the phone is not blacklisted. This seemed like a genuine, considered and helpful response, so it probably wasn't a fob-off but who knows for sure? Maybe I should get that response in writing before I pay to have the phone repaired, if such a repair is a realistic possibility.
Do radio versions become obsolete as they're superceded by newer ROMs?
I ask because from what you suggest above, it seems that wiping the phone yesterday and installing the official Orange 2.73.61.66 ROM, would've installed afresh the radio version associated with that ROM, which still had the phone showing "no service" after the installation.
Maybe installing the very newest ROM will have a better effect.
Because I'm not yet managing to pinpoint the solution, some details of the "No Service" fault might shed enough light for someone to suggest the cause.
Yesterday morning there was "No Service" using the o2 SIM which had been working OK for 4 months. Replaced the SIM with an Orange one, which worked for 10 minutes, allowing calls and texts both ways, then the Orange SIM began to display the "No Service" message constantly after this short period of functionality. This is what made me think that some sort of blacklist process was being introduced by stages, rather than it being a direct functioning/non-functioning hardware or software fault state.
Mike
Completed the 2 part update of 2.1 Orange ROM to see if that would fix the "No Service" problem but no improvement.
I recently found a thread where someone with a HTC Dream pulled the phone apart and reseated the antennae wires to successfully recover from a constant "No Service" problem.
http://forum.cyanogenmod.com/topic/4468-antenna-replacement/
Maybe the Hero is sufficiently similar for me to carry out this kind of remedy.
Perhaps I should try to get written confirmation that the phone isn't blacklisted before stripping down the hardware.
Mike
Sounds like you may want to phone orange before opening the phone. I think they have blacklisted the sim or the phone. You may well still have some form of manufacturers guarantee from HTC also.
it was Orange locked, unlocked to o2, worked fine. When you put in an Orange sim, it then decided to say no service. To me, it seems that either didn't like that Orange sim, so have blocked that, or didn't like the phone being on their network, so blocked that. Possible the phone could be an insurance scam, or that the SIM could have been registered as stolen or something (albeit incorrectly).
07973100150 from a landline / other phone. They should hopefully be able to help.
as above, it sounds like it is an insurance scam, where they sell the phone then wait a while and tell the company that it is lost.
its a big problem with buying phones off of ebay; you never know if your phone will eventually be blocked or not.
http://www.checkmend.com/uk/
that is the site that the met police recommend you use to find out if a phone is stolen.
I called Orange and they told me that the phone is blacklisted as it
has been reported "stolen or lost". Orange said that contacting eBay
and resolving the matter through them would get the blacklisting
lifted.
I spent most of the rest of the morning trying to negotiate the eBay
online resolution procedure but it doesn't recognise items bought in
April.
I telephoned to speak to an eBay person and contacted a lady who told
me that the 45 day dispute period was over and my only recourse was to
take the matter to the police.
Maybe there is a PayPal resolution possible so I'll try there next.
I don't see a lot of point in trying to contact the seller under the
circumstances.
Regards,
Mike
Don't contact the seller. I would leave it to Orange and contact the police as well.
Definately phone the police, The seller has commited fraud, or had originally stolen the device themselves. I'm shocked at eBay, they should be helping with this due to fact that, again, it is fraud / theft, disregarding the 45 day policy. I'd see if you can phone again and get someone more understanding.
I agree with btdag, definatley don't contact the seller.
Remember to keep records of all correspondence with police/eBay etc, as this will likely turn out to be insurance fraud, where the seller has reported the phone stolen or lost. By reporting this to the police, along with your proof of purchase from the seller (ideally paypal information showing seller's address), they should be satisfied you actually purchased it, and will likely end up chasing up the insurance company that paid out.
The seller will likely end up being done for insurance fraud here, so make sure you don't do anything which could prejudice legal proceedings, like contacting them. This is a matter for the police now.
Just my $0.02
Thanks for all the good and detailed advice. It's more convincing for the fact that everyone is offering a similar opinion.
There's just one aspect of the situation I'm concerned about. This is based on the suggestion by some people elsewhere, that the blacklisting by Orange could be a mistake. Something that is not uncommon it seems. I'd like to ensure that the blacklisting is not a mistake before I approach the police on this matter.
Once I'm convinced that the blacklisting is for a genuine reason, I'll follow the advice given here with gusto.
Regards,
Mike
use the checkmend site to make sure its actually stolen.
its recommended by the police, after calling orange its your other real alternative in finding out.
i cant see how it is oranges mistake. if it was a fault with your sim, fair enough, but you tried with a different network, no?
personally i wouldnt bother with the police. id just resell it on ebay as faulty and chalk it down to a lesson learnt and never buy a phone off of ebay again.
thats just me though.
This happened to me when I bought an MDA Vario 2 (HTC Hermes) from eBay. ebay won't help as the seller just waits for a few months before committing the fraud. I tried eBay and Paypal with no success, and reported to the Police who were predictably uninterested. Sorry to be the bearer of bad news, but I'm afraid you're stuffed - lesson learnt, I don't buy phones from eBay any more. T-Mobile customer services told me that it's very common, and that if you buy a second hand phone you should ring the network and register it as yours - that way if someone else tries to report it as "lost" the network won't do it.
Cheers,
Tim
Hi guys,
New to the forum having just spent a few pound coins on a streak, its locked to o2 at the minute but i want to use it on orange, i have searched online and found numerous places that will unlock it for £20+, just wondered has anyone got a tried and tested method from anywhere with a link if possible?
Looking forward to testing this out as to be honest never knew they existed until i was looking for a cheaper alternative to the SGN which is too expensive for me at the moment, i have seen all the custom rom stuff but not sure i am confident enough to do something like that, but all advice is welcome.
So anyway hello to all
Regards
Steve
Hi there,
Like yourself, my Streak is locked to o2. People around here said they have got their Streak's unlocked for free by emailing certain companies, even Dell themselves. This has not worked for me, even trying to sugar talk O2 hasn't worked!
R.e custom roms, it took me a while to try and comprehend things and sometimes, despite all the amazing work that people do on here, its not the most inexperienced friendly place. But eventually I got there, plucked up the courage to fiddle around and I haven't looked back since.
When things like "getting used to using fastboot" are said, it really is that. the more you try things the easier they get.
SuperKeeper said:
Hi there,
Like yourself, my Streak is locked to o2. People around here said they have got their Streak's unlocked for free by emailing certain companies, even Dell themselves. This has not worked for me, even trying to sugar talk O2 hasn't worked!
R.e custom roms, it took me a while to try and comprehend things and sometimes, despite all the amazing work that people do on here, its not the most inexperienced friendly place. But eventually I got there, plucked up the courage to fiddle around and I haven't looked back since.
When things like "getting used to using fastboot" are said, it really is that. the more you try things the easier they get.
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Click to collapse
I'm totally scared of "bricking" my phone, i have asked o2 and they are sending me a sim card that i have to put £15 credit on and the make a call or send a text so it registers with them, then go on there website and fill out the unlock form, apparently it can take up to 7 days but then its officially unlocked.........so they reckon!!!!
Well to unlock you need a code, so not sure how a new sim would unlock it. Am I missing something?
That's because they need the phone to register on their network at least once, because as per their policy they only unlock phones that are active on their network. However, a lot of us did get our phones unlocked without being on their network! Heck, I'm not even in the UK! I sent multiple emails to [email protected] and after nearly two months of emails back and forth, I got lucky and got a guy who finally gave me the unlock code. I remember a lot of us getting the codes around the same time. I would assume it would be easier for them to give you the codes now, but there's only one way to find out, I guess! Email them the IMEI number. If they refuse to unlock it, wait a couple of days and send an email again!
Edrill said:
That's because they need the phone to register on their network at least once, because as per their policy they only unlock phones that are active on their network. However, a lot of us did get our phones unlocked without being on their network! Heck, I'm not even in the UK! I sent multiple emails to [email protected] and after nearly two months of emails back and forth, I got lucky and got a guy who finally gave me the unlock code. I remember a lot of us getting the codes around the same time. I would assume it would be easier for them to give you the codes now, but there's only one way to find out, I guess! Email them the IMEI number. If they refuse to unlock it, wait a couple of days and send an email again!
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Click to collapse
O2 seem to have this fixation about not unlocking phones, well as i said to the customer services bloke i can understand a brand new phone not being unlocked, but why a phone thats not exactly brand new? Anyway as i had been through the whole online chat with an o2 guru who told me order a sim top it up to the tune of £15 and then fill out the unlock form, hey presto unlock code in 7 days, then i had an email to say they wouldn't unlock the phone as it wasn't registered on the network.....jeus i said i topped up £20 notes made a few calls sent a few texts and it still wasn't registered? Well then the customer service bloke had the cheek to tell me that i spoke to the o2 guru after i had topped up so it was my fault that i had basically spent £20 on a top up for no reason.....but ahhhh i had the chat transcript sent to me via email so i had proof this guy told me the procedure before i bought the top up, so then it all changed ohh well ok let me speak to me line manager he said, so 5 minutes later he comes back and says as a gesture of goodwill they will send me the unlock code like they are doing me a favour but still charging for lol, anyway suffice to say, i am waiting for the unlock code which they say will be here within 7 days, so guys if you want your streak unlocked from o2 persist with the harassment, just make sure you get the transcripts sent to your email as o2 are obviously a little economical with the truth!!!
i got a streak that had a cracked screen from a fellow member here...
after replacing the screen, and inserting my sim, i realize it's locked...
he said it's at&t...
i tried contacting a couple of people on ebay with the imei, and service tag too, but they returned my payment stating code not found...
the imei is clear, no issues.. is there another way to verify what network is it locked to?
i'm in india, so no way to check/verify t-mobile, at&t blah blah...
also, would spending 29$ be my only way of unlocking it?
thanks
:good:
i contacted [email protected] and this was the reply ii got...
Dear Customer,
The below device is a retail piece. Please contact carrier with proof of payment in order to procure the code also do let the carriers know that the below device is a retail piece.
Please visit the link to get the contact details of the Carrier:
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=269106
Tmobile : Contact
http://www.t-mobile.com/Contact.aspx
http://locator.t-mobile.com/
Regards
Mobility Unlock code Team
Ahmed
anyone here on at&t who could obtain the same for me?
i'd be willing to add like 10$ for the person....
Hi all,
I have been a lurker for god knows how long, and have to say, I truly enjoy the posts on this website.
I purchased an S7 Galaxy Edge (SIM-free) from "Currys/PC World" in the UK. After a month or so of using it, the phone just died one night. Had all sorts of errors in recovery mode, so sent it back to Samsung for repair. 12 days later, I receive the phone back, excited. I switch it on and it starts working. What I sigh of relief. Wait...
I am then asked for a Network Unlock code!
Has anyone experienced this before? I spoke to the Samsung and they have confirmed that the unique code of the phone is tied to a Network and when they rebuilt the motherboard and flashed the phone, it went back to default (which included a network lock).
Now, who is at fault? The retailer who sold me a "SIM-free" phone, which in fact was a network locked phone but unlocked with a code? Samsung, for re-locking the phone?
I have gone round and round and no one is owning up to it. The phone is locked to EE (with whom have never dealt with). My SIM is from Three, UK.
Advice / Suggestions anyone? Thanks, and much appreciated!
railfanatic said:
Hi all,
I have been a lurker for god knows how long, and have to say, I truly enjoy the posts on this website.
I purchased an S7 Galaxy Edge (SIM-free) from "Currys/PC World" in the UK. After a month or so of using it, the phone just died one night. Had all sorts of errors in recovery mode, so sent it back to Samsung for repair. 12 days later, I receive the phone back, excited. I switch it on and it starts working. What I sigh of relief. Wait...
I am then asked for a Network Unlock code!
Has anyone experienced this before? I spoke to the Samsung and they have confirmed that the unique code of the phone is tied to a Network and when they rebuilt the motherboard and flashed the phone, it went back to default (which included a network lock).
Now, who is at fault? The retailer who sold me a "SIM-free" phone, which in fact was a network locked phone but unlocked with a code? Samsung, for re-locking the phone?
I have gone round and round and no one is owning up to it. The phone is locked to EE (with whom have never dealt with). My SIM is from Three, UK.
Advice / Suggestions anyone? Thanks, and much appreciated!
Click to expand...
Click to collapse
Simply take it back to currys with the receipt and tell them its locked and you either want your money back or they pay to unlock it, or save messing about, spend a few quid and buy a network unlock code off ebay or something and unlock yourself, will cost you £12
From the stories I'm hearing about Samslow, this will be the first and last Samsung phone I ever buy, I hate this phone, can wait for my next upgrade.