Database Users

After Touch IT 2.3, My Wing Cant connect to the computer.

Any solutions? my computer will recognize at first but then it says not connected and wont let me acess the files on my wing. Im using Windows Vista btw.

Can somebody help me with this problem?

I am using vista also.. try soft reseting it.

I tried soft resetting it and hard resetting it and it still doesn't work. Now I'm contemplating ever getting Touch It 2.3

Try going in settings->connections->usb to pc and either check it if its not checked or uncheck it if it is checked

Mine did this too last week. Reflash your phone with the official Tmobile RUU posted in the forum.
My steps were:
-Go into bootloader mannually (camera button plus voice command button and finally with those two press, click in the hole (between memory and volume key) with your styles)
-After it seems that pc loaded up some kind of driver, double click on the official Tmobile RUU and flash your phone to stock form.
this should work and goodluck...

I've connected my Wing on my friend's computer and it's recognized by his ActiveSync but its Windows XP he's using. Is there any way i can reinstall or change some settings on my computer so that it can recognize my Wing again? I really prefer the windows xp activesync over the windows vista version but theres no way of getting the old activesync on vista.

Finally!! I fixed the problem! I had to install version 6.1 from microsoft's website, and everything is good now. thanks for the help everybody.

do you have the link to that update im having the same problem

nm i got it, thanks for the solution though

Why ActiveSync always disconnects the BA while upgrading to the new ROM.

I have upgraded from WM2003SE to WM6 (the first released from XPlode version OS 5.2.1620 build 18125.0.4.2) without any problem. Now I want to upgrade from that version to the current release, but the ActiveSync (I am using 4.5) always disconnect after MaUpgradeUT_noID has detected the previous installed OS. So I got an error message like "cannot to the device" or so. It happens everytime even I just try to upgrade the Radio rom.
I have also tried to use ActiveSync to version 3.8 (I found this suggestion from this web site) but bad luck it can't detect my BA device at all. I have also tried to revert back to WM2003SE but still get the same problem. My system is WinXP SP2 & O2 IIs. So Please help I am in the dark right now.

Same problem here...

su2003 said:
I have upgraded from WM2003SE to WM6 (the first released from XPlode version OS 5.2.1620 build 18125.0.4.2) without any problem. Now I want to upgrade from that version to the current release, but the ActiveSync (I am using 4.5) always disconnect after MaUpgradeUT_noID has detected the previous installed OS. So I got an error message like "cannot to the device" or so. It happens everytime even I just try to upgrade the Radio rom.
Click to expand...
Click to collapse
get into boot loader mode,then try
(press record button + power button and reset at same time)

addan said:
get into boot loader mode,then try
(press record button + power button and reset at same time)
Click to expand...
Click to collapse
Have tried that already but still get the same error. I have even reformatted my PC and reinstalled WinXP and ActiveSync 4.5 just in case there are viruses or so but also get no luck.

Did you soft (or hard) reset your BA and reboot your PC after failure? (Try clean upgrade, and in bootloader).
Did you (succesfully) establish an ActiveSync partnership before upgrading?
Did you try unchecking Enable advance network functionality in USB to PC (under settings, connections)?

Did you soft (or hard) reset your BA and reboot your PC after failure? (Try clean upgrade, and in bootloader).
Yes, at this time you asked me. Nothing changed.
Did you (succesfully) establish an ActiveSync partnership before upgrading?
Yes.
Did you try unchecking Enable advance network functionality in USB to PC (under settings, connections)?
Yes. I did it.
More over, if I started BootLoader mode before execute MaUpgradeUt_noID.exe the program get struck while performs device information checking, I have to pull it out from Sync station the program then continue running but without any information (like the existing OS version etc.)

how long did you wait for the program to respond before you find that its stuck ?
Here it takes about 2 min to find the device
Proper upgrading procedure, as it was said 10000's of times
1.put your device in bootloader mode
2. place it to cradle
3. kill activesync (optional - if you dont do it the upgrade utility will do it for you, but sometimes activesync stays on and fail the upgrade process)
4. start upgrade utility and follow the onscreen instructions
5. perform hard reset (the three options thing)
thats all

Xplode's new cube cab
deleted... off topic

how long did you wait for the program to respond before you find that its stuck ?
It was about 5 min and the program still had no responses. I then have to pull it out and the program continue running but without any information (like I had mentioned it before).
Here it takes about 2 min to find the device
Unfortunately not with mine.
Proper upgrading procedure, as it was said 10000's of times
1.put your device in bootloader mode
Yes. I did it.
2. place it to cradle
Yes. I did it.
3. kill activesync (optional - if you dont do it the upgrade utility will do it for you, but sometimes activesync stays on and fail the upgrade process)
I have tried it both with and without killing the activesync.
4. start upgrade utility and follow the onscreen instructions
Yes, but once I started the upgrade I have noticed that the activesynce has disconnected my device.
5. perform hard reset (the three options thing)
I didn't have chance to go to this point.
thats all
I think the main problem is the activesync has disconnected my device suddenly when started the utility. I have also tried to take out anythings that using USB port like mouse, ext. DVD, printer, scanner just in case the upgrade utility may conflicts with those devices.
I think I shall try to change the PC to upgrade my device to make sure that it wasn't caused from hardware defection.

su2003 said:
4. start upgrade utility and follow the onscreen instructions
Yes, but once I started the upgrade I have noticed that the activesynce has disconnected my device.
5. perform hard reset (the three options thing)
I didn't have chance to go to this point.
thats all
I think the main problem is the activesync has disconnected my device suddenly when started the utility. I have also tried to take out anythings that using USB port like mouse, ext. DVD, printer, scanner just in case the upgrade utility may conflicts with those devices.
I think I shall try to change the PC to upgrade my device to make sure that it wasn't caused from hardware defection.
Click to expand...
Click to collapse
With regard to your last remark: you stated earlier you did a fresh reinstall of XP. Now, why would you install and connect all these peripherals if you only want to upgrade your BA rom??? All you need is a fresh WinXP and ActiveSync...
Did you really do a fresh install and follow the wiki and the tips mentioned again (and again)?
You are getting me (and probably all of us) confused.
Your answers to especially points 4 and 5 of xplode tips to me clearly indicate that you do not really take (enough) time to understand the procedures (or what you are doing) and want to have WM6 running asap with no effort at all...
Your remark "I think the main problem is the activesync has disconnected my device suddenly when started the utility" only confirms this as this is the whole point of boatloader and was furthermore indicated it would do exactly so by xplode earlier on.
Please do take time and hence show consideration to all of us that are trying to help you in preparing yourself properly before trying to attempt any further upgrade.
Good luck!

With regard to your last remark: you stated earlier you did a fresh reinstall of XP. Now, why would you install and connect all these peripherals if you only want to upgrade your BA rom??? All you need is a fresh WinXP and ActiveSync...
Did you really do a fresh install and follow the wiki and the tips mentioned again (and again)?
You are getting me (and probably all of us) confused.
First of all, Sorry if I make you and other confused. I have began to unsuccessfully upgrade my device since Friday. So I decided to help myself at first by try to do everything I can do by myself. I have formatted PC HDD and also reinstalled activesync because I thought the utility may conflict with other program on my PC or from Viruses. I have also tried many ways with hard reset and cold reset etc. to upgrade my device but have no luck. That was with very fresh new installed WinXP PC. Unfortunately, I have to use this computer for my job also. So that's why I have to install printer & scanner driver including MS Office, AutoCAD and other necessary program to serve my job . I have falled with upgrading but I do not want to have problem with my job. Hope you understand my essential.
Your answers to especially points 4 and 5 of xplode tips to me clearly indicate that you do not really take (enough) time to understand the procedures (or what you are doing) and want to have WM6 running asap with no effort at all...
Since I began to upgrading and everytime I have executed the utility I have always wait & wait but I just never look at the clock to see how long I have waited. Xplode has just warned me to take enough time so I started to upgrading but with clock at this time. I have already mentioned that I have successfully upgrade from WM2003SE to the WM6 (previous version) so as a user I have enough experience and know what I am doing.
Your remark "I think the main problem is the activesync has disconnected my device suddenly when started the utility" only confirms this as this is the whole point of boatloader and was furthermore indicated it would do exactly so by xplode earlier on.
This is just my opinion to let you guy see and understand the problem. That's it.
Please do take time and hence show consideration to all of us that are trying to help you in preparing yourself properly before trying to attempt any further upgrade.
I think I have already put a lot of effort about upgradind my device. I have reformatted and reinstalled all necessary programs. It took me out almost half a day to do this. And not only with my PC I have also reinstalled all programs on my device with an old OS version since I have lost them all from hard reset. Other than that I have also tried & tested upgrading the device during the time. The only word I can say that It was not funny to do all of this. It was not really a hard job but it took almost my weekend time.
Good luck!
Yes I do need it barely. Actually I have already felt a little lucky got from all of you that try help me solving the problem. Thanks.

su2003, nice answer.
His main problem is that he does not understand that activSync will work if the device is in a normal state but when device goes to bootlogger mode, its only USB connection that will help a PC to talk to Device and not activSync.

April 1 said:
su2003, nice answer.
His main problem is that he does not understand that activSync will work if the device is in a normal state but when device goes to bootlogger mode, its only USB connection that will help a PC to talk to Device and not activSync.
Click to expand...
Click to collapse
Thanks for your additional.
I have also tried using different PC to upgrade the OS but got the same result.

you have to be sure that your BA when cradled display USB (after getting into bootloader mode) instead of serial 2.06 than run the upgrade utility

I am quite sure that the screen has displayed USB but the number is 2.07 not 2.06. I am not sure about the meaning of the number, it could be the version.
I have also brought a new USB-XDA IIs cable yesterday, just in case the cardle was defected but it doesn't work also, I have got the same result.

khanem said:
you have to be sure that your BA when cradled display USB (after getting into bootloader mode) instead of serial 2.06 than run the upgrade utility
Click to expand...
Click to collapse
I am quite sure that the screen shown USB 2.07 (should be differ version than your).
I have also brought a new USB-XDA IIs sync cable but getting the same result.

Conclusion:
Bad Hardware(Flash ROM)?
Your Bootloader is toasted or had it's LAST flash of it's lifetime???
We can say that... but hopefully not for your sake.
Because as you have said you've done EVERYTHING that was posted.
and though our Senior's "inputs" didnt worked out the way it SHOULD work.
I cant say it's a waste of time to answer your questions.
But there are no more questions to ASK
and there are no more questions to ANSWER
They're all been said here.
All you have to do is PRAY HARD leave the BA rest for a day...
remove the battery...
think things out, clear your mind... sleep...
then execute Xplode's Walkthrough from Step 1 the next day.
but be sure to have the battery fully charged.

Your BA is not dead and your bootloader is not toast. The only problem you have is probably you are impatient. Go to the Wiki and follow the procedure exactly as it is written. It will work. By the way, if you kill Activesync (ie disable USB connection in activesync connection setting), put your device in bootloader mode and connect your usb cable (in that order), run the upgrade and it will work. Forget about activesync.

su2003 said:
I am quite sure that the screen shown USB 2.07 (should be differ version than your).
I have also brought a new USB-XDA IIs sync cable but getting the same result.
Click to expand...
Click to collapse
I use xda IIs and the bootloader mode shows ver 2.07, and i dont have any probs installing. I dont think the version 2.07 has got something to do with your problem.
You said that you tried other pc and it doesnt work, and it worked before when you upgraded previously. I think you know enuf about upgrading if you have done it before....
did you have problem with sync connection before? I was just thinking maybe there is something wrong with your BA....like actual hardware problem with the cable connection??
what about firewall? would it affect it - I doubt it cause its not in sync mode.... but at this stage, maybe just try all possibilities to try to get it working.
Good luck

Mhm. I'm not sure I've really followed all the intricacies of this case ... But whatever, here's my two cents for a safe upgrading procecedure:
1) use a cradle, not a USB cable, and make sure the cradle's
power supply is plugged into a wall outlet. It also helps to make
sure the cradle is plugged directly into the PC, not via any kind of
USB hub. No other devices should be connected to that same USB
channel. I suppose temporarily disconnecting other (unneeded) USB
devices from the computer can't hurt, either.
2) I guess "kill ActiveSync" can mean various things ...
however, here's the best way to do it I think: as sofene mentioned,
disable USB connections (what the hell - disable ALL connections) in
ActiveSync settings. Then reboot the PC. No need to look for ActiveSync
processes and kill them manually -- disabling the connections will take
care of that. Rebooting ensures that ActiveSync's driver code is really
unloaded.
3) remove SD card and, for good measure, SIM card from the BA.
4) perhaps soft (or even hard) reset your device
5) put device in Bootloader mode
6) insert device in cradle, start upgrade utility, off you go ...
By the way, ActiveSync has got nothing to do with the ROM upgrade utility, and it should therefore not have been necessary to re-install ActiveSync, etc. You just have to make sure it does not get in the way of the upgrade process. As far as I understand the process, the ROM upgrade should work equally well on a PC that does not even have ActiveSync installed.

[Q] PC driver for legend doesn't work!

I can't use HTC sync between my pc and my legend, i can't transfer any files between them either, the only thing i can do when i connect it to my PC, is to recharge it..
My PC says that it cannot install any drivers, and i have tried to install them manually, but without any luck.
What should i do ?

buusing said:
I can't use HTC sync between my pc and my legend, i can't transfer any files between them either, the only thing i can do when i connect it to my PC, is to recharge it..
My PC says that it cannot install any drivers, and i have tried to install them manually, but without any luck.
What should i do ?
Click to expand...
Click to collapse
What OS and version are you using for starters (i.e. Windows XP, Vista, 7 etc)

And not last, what ROM do you have? Stock HTC or a cooked one?

buusing said:
I can't use HTC sync between my pc and my legend, i can't transfer any files between them either, the only thing i can do when i connect it to my PC, is to recharge it..
My PC says that it cannot install any drivers, and i have tried to install them manually, but without any luck.
What should i do ?
Click to expand...
Click to collapse
I suddenly had a problem where my Legend would charge over USB but there was no indication on the phone that sync was available.
I tried a bunch of different roms. Even going so far as to revert to a stock ROM.
Nothing worked. I ended up putting it in as a warranty return for repair.
One strange thing was it would still connect in Fastboot and recovery, give that a try. If so, you have the same strange problem I had.
E.E.

I have tried on both win XP and Win 7, i have unrooted my legend to ver. 1.31

eepunk said:
I suddenly had a problem where my Legend would charge over USB but there was no indication on the phone that sync was available.
I tried a bunch of different roms. Even going so far as to revert to a stock ROM.
Nothing worked. I ended up putting it in as a warranty return for repair.
One strange thing was it would still connect in Fastboot and recovery, give that a try. If so, you have the same strange problem I had.
E.E.
Click to expand...
Click to collapse
I think that i may have the same problem as you, though i can charge it through the computer. But i can't access my SD card and i can't use HTC sync

HTC Sync is a dog

Phone Not Working Anymore! PLS Help!

My phone was working well. Then i installed the new rom from mdj, CM7.
At first it was working good, but then i plugged my phone to pc but it wasnt recognized anymore. So i wanted to change back to another rom. No matter what i did my pc and my netbook didnt recognize my phone anymore. then i tried to update the rom with CW and a fixed rom from CM7. Since then my phone tells me theres nothing to boot in nand. And pc still not recognizing my phone. Pls help me guys. im trying to fix this since 3 hours but nothing works...pls help me.

power off your phone (pull battery and put it back in)
hold volume down and power button until you get to the tri colored screen
plug the usb into the computer
flash over any RUU

i tried that allready but as i said pc dont recognize as usb...so at the screen it says serial and not usb...but still i tried to install it and it didnt work

When i boot the phone it says...nand kernel open failed...is there a way to install a nand rom completely over CW?

Then is sounds like your pc has the prob not the phone.
Reboot PC and also try re-instaling Mobile Device Center or ActiveSync depending on what version of windows you have.

sry i should have tell that too...i have windows 7 and mobile device center...i restarted pc a few times allready reinstalled the program too...but when it comes to installing device driver it tells me it couldnt be installed...and i dont know what to do

H-KaN said:
sry i should have tell that too...i have windows 7 and mobile device center...i restarted pc a few times allready reinstalled the program too...but when it comes to installing device driver it tells me it couldnt be installed...and i dont know what to do
Click to expand...
Click to collapse
have you tried reflashing winmo using sd card? then start all over again.

H-KaN said:
sry i should have tell that too...i have windows 7 and mobile device center...i restarted pc a few times allready reinstalled the program too...but when it comes to installing device driver it tells me it couldnt be installed...and i dont know what to do
Click to expand...
Click to collapse
Trying flashing your official WM Rom through SDcard. Once you are back in WM, you can flash your desire NAND Rom.

i took the ruu_signed.nbh from an official rom named it to leoimg.nbh and put it on my sd...started the phone with volume down and power...it is updating
radio-ok
rcust-ok
bootloader-ok
splash-ok
os-
configdata-
the first time the update didnt work and now its updating again and i hope it will finish and make it work again and not cancel again...
thank u for the advice...maybe it will work

H-KaN said:
i took the ruu_signed.nbh from an official rom named it to leoimg.nbh and put it on my sd...started the phone with volume down and power...it is updating
radio-ok
rcust-ok
bootloader-ok
splash-ok
os-
configdata-
the first time the update didnt work and now its updating again and i hope it will finish and make it work again and not cancel again...
thank u for the advice...maybe it will work
Click to expand...
Click to collapse
Hope everything goes well for you......Good Luck

yesssssssssssss phone starts again...winmo is installed! the only problem which left is that the pc dont recognize my phone...i reinstalled mobile device center...but it cant install the phone driver...what can be the problem? does anyone know a page where i can download just the driver and install it?

H-KaN said:
yesssssssssssss phone starts again...winmo is installed! the only problem which left is that the pc dont recognize my phone...i reinstalled mobile device center...but it cant install the phone driver...what can be the problem? does anyone know a page where i can download just the driver and install it?
Click to expand...
Click to collapse
better fully uninstall mobile device center using softs like your uninstaller and alike to totally clean the installation then plug in usb. Then let Windows 7 do its job in installing the driver.

i cant believe it :S for real i cant believe it...i just changed the usb cable and tried with it :S and it worked :S the driver got installed and now its working :S now thats curious...not working with original cable anymore but with a cable from the nokia n97 :S

[Q] Need help - HD2

So, i have been looking for solution to my problem.
I have HD2 and wp7 on it. Yesterday i wanted to change it to android. So i uninstalled wp7 and downloaded one rom from xda. Everything went well, until it reported a problem. There wasn't usb connection. I tryed to install it a few times, but everytime the same problem.
Then i tried to install wp7 and wp6.5 and android. ROM's i downloaded from here. Everytime it report usb connection problem.
Now i cant to anything, and i cant install any rom, i cant install any radios, hspl etc. .. What i should do now, that i get it to work? Please, i need my phone. And sorry for my bad english, ask if you dont understand something
I've tried everything, i just run HD2 toolkit (task 29) but it also says that there are connection problem.
So i think the most serious problem is, that i have usb connection problems, how i can fix that?

Have you tried all your USB ports, or have you tried another USB cable.?

You could try installing WMDC or Activesync to PC just in case it a PC driver issue !

Yes i have tried all ports and 2 cables. I will try now active-sync.

Kritsi said:
You could try installing WMDC or Activesync to PC just in case it a PC driver issue !
Click to expand...
Click to collapse
Well, i'm using Windows 7, so i have to install WMDC? Thanks
Hmm, i think the problem is in phone, because yesterday, before i uninstalled wp7 the usb connection worked. Then i uninstalled wp7 and i installed also something new to phone (radio or something?).
So, is there any way to uninstall the broken 'file', or way to install new one, without usb-connection

mutru said:
Well, i'm using Windows 7, so i have to install WMDC? Thanks
Hmm, i think the problem is in phone, because yesterday, before i uninstalled wp7 the usb connection worked. Then i uninstalled wp7 and i installed also something new to phone (radio or something?).
So, is there any way to uninstall the broken 'file', or way to install new one, without usb-connection
Click to expand...
Click to collapse
No it is not because you flashed a different radio. The radio is software that is used for your data connection, cellular connection, blutooth, WiFi, and camera. Plus if the radio was "broken" your HD2 would be hard bricked. If you used your computer to install a radio recently then that means that either your drivers have gotten screwed up or your USB cable is damaged and can not be used to transfer data anymore.

I used my computer to install the radio, and i have tried to delete drivers. And if I remember correctly, the radio installation went stuck, but the whole radio-system was ok, because i used it when i had wp7. Can i install new radio from sd-card or something? Please everyone help me !
Edit: I forgot to tell that i can go to bootloader, and it shows me the USB mode. Will this help any?
I really hope that there are some way to solve the problem :s

Try another PC/Notebook & try re-installing WMDC ...
You could also look at flashing a radio & WM6.5 via SD card method ...

Thanks to everyone. I solve the problem.
I tried another computer and it works.. Yesterday i tried it also but it didnt work
Technology is amazing Love my HD2 <3