my back button keeps becoming unresponsive, not sure if it's hardware or software related, but sometimes it takes several tries before it works and this week it's stopped working altogether twice and only removing the battery had solved it.
Had anyone else had issues?
I'm Gonna contact capone warehouse tomorrow to see about a replacement.
Sent from my Nexus S using XDA App
jimsey said:
Had anyone else had issues?
I'm Gonna contact capone warehouse tomorrow to see about a replacement.
Sent from my Nexus S using XDA App
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I haven't personally, but if you search the forum a little, you'll see that many have reported issues with the back button.
Definitely take that sucker back, it sounds defective.
Related
Hi, im new here. And was wondering if anyone has had any problems with the hardware keys on their phone? Im having this problem where the back key often responds twice when only pressed once. For example, when im on the main settings menu, pressing the back key would sometimes take me to the homescreen. Only had this problem a while, after updating the build to 4.0 stock.. does anyone have any idea bout this? Also would be appreciated if someone could post an apk file for madden nfl as it was gone after upgrading it
Sent from my R800i using XDA App
its a hardware fault. mine just used to do it with the back button. But recently it's happening with the menu button too. You should send it back to sony for repair. I can't be bothered i'll be getting a new phone soon.
Sent from my R800i using Tapatalk
Oh, okay thanks.. Would send it them once this gets worse. Thanks for the response and congrats on your new phone..
Sent from my R800i using XDA App
Mine does this too.
Back button sometimes fires three or four times.
Going to send it back for repair when I can be bothered.
Oh, that seems worse than what mine does. Well, yeah going to send it back once it does this more frequently.
Sent from my R800i using XDA App
Hello everyone,
Curious if anyone is having the same issue as me? I have tried multiple roms, stock, with and without kernels.
I am having some touch issues. Either I have to press harder then normal at times or multiple times for my press to register. Its getting quite annoying. Not sure if this is a defect or if i can modify something within the system files to make the screen more sensitive or if there is even a way to re-calibrate my sensors/screen?
Thank you in advance,
DFL
Did you figure out what was wrong? ... It just started to do the same with me... Even to right this was a pain in the a$$...
Sent from my Nexus 7 using Tapatalk 2
ancostel said:
Did you figure out what was wrong? ... It just started to do the same with me... Even to right this was a pain in the a$$...
Sent from my Nexus 7 using Tapatalk 2
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Click to collapse
No, im still fishing around for a solution.
Any input would be appreciated.
Cheers
DFL
Well, I've rebooted in recovery mode, wiped the cache and it's back to normal now... I know it's just a temp solution, but you might wanna give it a try
Sent from my Nexus 7 using Tapatalk 2
ancostel said:
Well, I've rebooted in recovery mode, wiped the cache and it's back to normal now... I know it's just a temp solution, but you might wanna give it a try
Sent from my Nexus 7 using Tapatalk 2
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Click to collapse
hmmm... wiping cache fixed? i bet systemcleanup active would help then. I will take your advice and try out that app systemcleanup on my tab. I use on my phone Nexus S just didnt think the N7 would need it due to its specs.
Thanks mate, ill give it a go.
DFL
I had the same problem. So annoying. Take it back dude its detective.
Sent from my Nexus 7 using Tapatalk 2
I have the same issue but sparingly, turning my screen off and on fixes it for me tho.
Sent from my Nexus 7 using XDA Premium HD app
Fufu_the_Great said:
I have the same issue but sparingly, turning my screen off and on fixes it for me tho.
Sent from my Nexus 7 using XDA Premium HD app
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Has anyone decided if this is a hardware or software problem? I've started having the same issue. Turning off the screen sometimes fixes it for me but not always. A reboot always fixes it.
Like just now... I was playing Zenonia 2 and in the middle of a battle I suddenly couldn't get the touchscreen to respond. I hit power to lock the device and immediately tried to turn it back on with power again... but I couldn't even get the unlock screen to work. I set it down for about 30 seconds and when I tried again it was fine. I pulled the game back to the top and it worked fine.
When this happens the "soft" buttons (back, home, etc) always seem to work just fine, so I'm inclined to say it's really a software problem.
Running stock + root.
My thought is that it has to be a hardware issue, or if everyone with the issues is rooted than it could be from the root. My device has fantastic response however I am not rooted.
Sent from my Nexus 7 using xda app-developers app
Uh60m Pilot said:
My thought is that it has to be a hardware issue, or if everyone with the issues is rooted than it could be from the root. My device has fantastic response however I am not rooted.
Sent from my Nexus 7 using xda app-developers app
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I would think hardware as well, but the home and back buttons always work and they use the same touch surface...
I got the same thing here and rebooting appears to fix it. Sometimes it is so bad that I cannot move icons from one screen to another.
Did you guys try flashing stock 4.1.1 using fastboot or the toolkit? If that does fix it then its probably hardware problem.
skinfreak said:
I got the same thing here and rebooting appears to fix it. Sometimes it is so bad that I cannot move icons from one screen to another.
Click to expand...
Click to collapse
I had the same problem ! solved by turning off the screen and turn on it
I have the same issue and mine isn't rooted yet so I don't think it is an issue with that. A wipe of the device doesn't help but a reboot usually does. This is my second N7 as the first was a warranty replacement for the headphone jack issue. The first never had the issue so I think it is an issue that should be addressed. I am outside my 14 days so I might have to go through Asus now.
---------- Post added at 01:23 PM ---------- Previous post was at 12:50 PM ----------
For what it is worth, I just called Google and they are going to send me a new one. The lady that assisted me stated that she has had a few complaints with this issue and that they just replace it. N7 #3 should be on the way in a couple days. For some reason she said that the device wasn't set up properly in my profile so it will add a couple days to the process because of the long weekend.
Not a big deal. I have lived with it for a while now. At least they appear to be taking care of it and I wasn't transferred to Asus. At least yet.
Randomly it seems, when I tap on the touchscreen on my new N7 2013, nothing happens, and I have to repeat the process several times before my touches are registered.
Does anyone else have this problem?
Macmee said:
Randomly it seems, when I tap on the touchscreen on my new N7 2013, nothing happens, and I have to repeat the process several times before my touches are registered.
Does anyone else have this problem?
Click to expand...
Click to collapse
See my thread titled " Another touch issue, with reproducible steps".
Go into developer options and enable "Show touches" and "Pointer location"
If you see your touches registering but the app isn't responding, it is probably a problem with the app. If you see random stuff on the screen, probably a problem with the digitizer or digitizer in combination with the driver/software in this release.
Ive experienced this a few times and it seems to be a software /hardware interface issue with particular custom rom builds ive installed. I know the touchscreen hardware itself was fine when I forced reboot into recovery and the touchscreen worked as normal in custom recovery.
Sent from my Nexus 7 using Tapatalk 2
Is everyone experiencing this or is it only certain units. Mine does it even when holding and firmly pressing. Gonna take it back and try another if its not all.
Sent from my SPH-L720 using xda premium
dcaplinger76 said:
Is everyone experiencing this or is it only certain units. Mine does it even when holding and firmly pressing. Gonna take it back and try another if its not all.
Sent from my SPH-L720 using xda premium
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Click to collapse
Are you running yours stock
Sent from my Nexus 7 using Tapatalk 2
I am and I'm experiencing same problem I have 32gb stock and installed all updates... Actually did not have problem till update 4.3
Sent 4rm my Paranoid Nexus 4.3 LTE...
kayone73 said:
Are you running yours stock
Sent from my Nexus 7 using Tapatalk 2
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Yeah totally stock.. this was happening last night and actually today it hasn't happened in the 20 minutes I messed around while working. Gonna hang onto it for now unless it creeps back up
Sent from my SPH-L720 using xda premium
dcaplinger76 said:
Is everyone experiencing this or is it only certain units. Mine does it even when holding and firmly pressing. Gonna take it back and try another if its not all.
Sent from my SPH-L720 using xda premium
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Click to collapse
I wouldn't. If you had a Verizon Galaxy Nexus when it came out, you'll remember that it had the same issue with certain points on the screen (lower right hand corner) when using multi-touch applications. The entire screen would either stop seeing input or start going erratic and creating faulty inputs that weren't happening. It isn't a hardware issue, proven by some users experiencing it and some not. The only time I've experienced it is in the Netflix application while trying to choose a show to watch. I re-boot the application and viola, no more issue. Some in this thread even are stating that they only see the problem sometimes after getting the 4.3 update.
In short, it's software and not hardware.
Same issue when not touching with both hands somehow (like if the tablet is flat on a table).
Sent from my Nexus 7 using xda app-developers app
Haven't had a problem with mine. I just got it today, and it's worked like a charm. I bought mine from Gamestop if that helps any.
I've been playing with my note 3 for a couple of days now and I've noticed that my home button sometimes does not work. I can feel the physical click when I push the button, but the phone doesn't respond accordingly. So, I'll have to push again (and again).
Anyone else experiencing this?
I think I'll have to take it back for a replacement because it feels like a mechanical issue, not a software issue.
Sent from my SM-N900V using xda app-developers app
WilburNJ said:
I've been playing with my note 3 for a couple of days now and I've noticed that my home button sometimes does not work. I can feel the physical click when I push the button, but the phone doesn't respond accordingly. So, I'll have to push again (and again).
Anyone else experiencing this?
I think I'll have to take it back for a replacement because it feels like a mechanical issue, not a software issue.
Sent from my SM-N900V using xda app-developers app
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That's not normal. It sounds like a mechanical problem to me as well. I would bring it in for a replacement.
If anything goes wrong and you can't get it fixed or replace it you can use on screen buttons
Sent from my SPH-L710 using XDA Premium 4 mobile app
I don't like the quality of the home button at all. It floats around and often becomes very stiff to push. Compared to my N2 and my boss's s4 and it's definitely not up to par.
Having a business account and dealing with the reps in my local store I'm thinking about going for a replacement device(without any hassle)...Maybe I'll check it out on the display models first.
Anyone else notice this?
Sent from my SM-N900V using xda app-developers app
Hello.
I'm having issues with my knock on not working. After researching some on the forum, I realized it was because I have a dead spot near the top of my screen. Today, my phone was doing some phantom touches.
Immediately, I initiated an RMA. I read that LG repair has a really negative review. Has anyone else sent in their phones for warranty repair?
Also: phone has never been dropped or scraped, and is in perfect condition otherwise.
Sent from my Nexus 4, while driving in my Evo9.
I'm pretty surprised to know that no one has done an RMA with LG.
Sent from my Nexus 4, while driving in my Evo9.
If anyone cares, I've sent in my phone, and it has been received by LG in Fort Worth.
Sent from my Nexus 4, while driving in my Evo9.
Sfkn2 said:
If anyone cares, I've sent in my phone, and it has been received by LG in Fort Worth.
Sent from my Nexus 4, while driving in my Evo9.
Click to expand...
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Let me know how it goes.
Today is the fifth day since they have received my phone. I called to get an update, and was told that the technician is still working on it, but has not provided any updates. I was advised that they have a five to seven business day turnaround. I think they may be missing that turnaround time at this point.
Will update when they provide any info. At this point, they are still unsure whether warranty will cover my screen issues (dead spot, phantom touches, knock on is dead). Stock phone, nothing modified.
Sent from my Nexus 4, while driving in my Evo9.
LG tracking shows that unit is being sent back to me.
I'm not quite sure if the phone is going to be in working order yet.
Wish me luck, because I have read a lot of reviews saying that the phones were never actually repaired m
Sent from my Nexus 4, while driving in my Evo9.
Sfkn2 said:
LG tracking shows that unit is being sent back to me.
I'm not quite sure if the phone is going to be in working order yet.
Wish me luck, because I have read a lot of reviews saying that the phones were never actually repaired m
Sent from my Nexus 4, while driving in my Evo9.
Click to expand...
Click to collapse
Let us know whether they fixed it or not.
Finally received my phone today, on a Saturday with FedEx Home Delivery service.
Took the phone out of the box it came out, and immediately noticed additional IMEI stickers on the back of the device. The device came very dirty on the back, with stickers around the case. I thought they had sent me a refurb, especially when the scratches that I had on the main screen were not there.
I matched the IMEI with the one that came with the original box, and it seems to match.
They replaced the proximity sensor and 'updated software'. I still don't have knock code, however.
Customer service has been horrible, especially since they have absolutely no contact with the service people. CS knew absolutely nothing about the repairs.
Edit: Functions of the phone have returned to normal.
I developed the same issues with mine a couple days ago. Always in a case, never dropped. Dead spots near the top, no knock on. Gonna try to get it replaced by ATT first, otherwise will have to do rma through LG.
Basically, that whole bar is a dead spot.
Sent from my LG-D800
btm fdr said:
I developed the same issues with mine a couple days ago. Always in a case, never dropped. Dead spots near the top, no knock on. Gonna try to get it replaced by ATT first, otherwise will have to do rma through LG.
Basically, that whole bar is a dead spot.
Sent from my LG-D800
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Good luck.
Sent from my LG-D801 using Tapatalk
My phone has exact same issue. Same location as you have shown. I should be getting another unit from T-Mobile today. Any idea if this a software issue or hardware?
Sent from my LG-D801 using XDA Premium 4 mobile app
sureshhc said:
My phone has exact same issue. Same location as you have shown. I should be getting another unit from T-Mobile today. Any idea if this a software issue or hardware?
Sent from my LG-D801 using XDA Premium 4 mobile app
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It is the prox sensor.
Sent from my LG-D801 using Tapatalk
Sfkn2 said:
It is the prox sensor.
Sent from my LG-D801 using Tapatalk
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Any idea how to prevent it from happening or what causes it to nit function properly?
Sent from my LG-D801 using XDA Premium 4 mobile app
sureshhc said:
Any idea how to prevent it from happening or what causes it to nit function properly?
Sent from my LG-D801 using XDA Premium 4 mobile app
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There is another thread about this issue, which basically said it's heat that caused the sensor to break.
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