Unresponsive home button? - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

I've been playing with my note 3 for a couple of days now and I've noticed that my home button sometimes does not work. I can feel the physical click when I push the button, but the phone doesn't respond accordingly. So, I'll have to push again (and again).
Anyone else experiencing this?
I think I'll have to take it back for a replacement because it feels like a mechanical issue, not a software issue.
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WilburNJ said:
I've been playing with my note 3 for a couple of days now and I've noticed that my home button sometimes does not work. I can feel the physical click when I push the button, but the phone doesn't respond accordingly. So, I'll have to push again (and again).
Anyone else experiencing this?
I think I'll have to take it back for a replacement because it feels like a mechanical issue, not a software issue.
Sent from my SM-N900V using xda app-developers app
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That's not normal. It sounds like a mechanical problem to me as well. I would bring it in for a replacement.

If anything goes wrong and you can't get it fixed or replace it you can use on screen buttons
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I don't like the quality of the home button at all. It floats around and often becomes very stiff to push. Compared to my N2 and my boss's s4 and it's definitely not up to par.
Having a business account and dealing with the reps in my local store I'm thinking about going for a replacement device(without any hassle)...Maybe I'll check it out on the display models first.
Anyone else notice this?
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Related

Anyone else with this screen problem

Around the notification bar area, touch the screen hard. Does your screen feel like its clicking in like the blackberry storm? I have a problem and I'm wondering if it's only me
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Mine doesn't do that.
Are you pressing down?
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Android Touch said:
Are you pressing down?
Sent from my Nexus S using XDA App
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Yeah, not super hard, as I don't want to break it. But a lot harder then I would be if I was trying to use the touch screen or buttons.
If I were you I'd go to best buy and ask to play with the demo. Try it on the demo, if it doesn't happen, exchange yours.
Thanks for the advice
Sent from my Nexus S using XDA App
Did you try it with the screen off or on because mine seems to do it when on only
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Mine does NOT click or feel like it's clicking when touching (moderate pressure) the notification bar area (right, left or center), with the screen on or off.
None of the three Nexus S handsets I've gone through so far have done that. Take it back. Samsung's QC needs a lot of work.
Thanks alot for the replies guys. I'll be exchanging it
I unfortunately just realized I have this problem,right near the FCC woohoo 3rd nexus s
yea it sucks tell me how your exchange goes
Sent from my Nexus S using XDA App
Sure thing. Its dissappinting that you pay $530 for a phone and I has quality problems

STRANGE touch sensitive button problem

Just got my SGS2 and encountered a really odd problem.
When using the phone while lying down on your bed aka checking email in bed, the back key registers 2 key presses.
To reproduce it every time, just slide your finger slowly onto the back arrow from the bottom left.
This only happens while lying down and is actually pretty annoying because it makes navigating pages hard.
Anyone else have this issue?
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Tried it and it's perfectly fine for me..
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Actually, it happens both normally and upside down. Maybe time to get a replacement, can't be firmware right?
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sz1a said:
Actually, it happens both normally and upside down. Maybe time to get a replacement, can't be firmware right?
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Maybe you should get a replacement.. Have you flashed or rooted your device?
Sent from my GT-I9100 using xda premium
A couple of old threads reported that the back button is not sensitive enough and sometimes would require 2 taps for it to register the command, must be something related?
When looking into buying an s2, I was considering buying a damaged one where the touch buttons wouldn't work. Upon researching so I could find a fix and buy it cheap, it turned out to likely be a hardware issue and on a side note, most of the people that had reported similar or same issues also mentioned using a third party charger/non samsung one.
Basically the kist of the signs of problems - charger thing, erratic touch screen behavior while using the charger, intermittent issues with the soft keys not working, and eventually failure of the soft keys.
But every post I saw resulted in a successful warantee claim. Hopefully the same can be said for you if worst comes to worst
Thanks for the replies,
The phone is less than a week old so I might just have it replaced.
The double tap issue only happens when lightly/slowly pressing "back". But that is very often since the touch screen is so sensitive.. I feel like this all started after upgrading from kg7 to ki2 using kies. Oh well..
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Quick question for the community: Would rolling back to KG7 from KI2 using Odin void my warranty? I want to see if the problem was still there, because the phone came with KG7 installed 10 days ago.
I noticed how the touch screen immediately got much more sensitive (too sensitive for my taste) after upgrading to KI2 in Kies. It seems like it starts registering a press when a finger is just barely hovering over the glass which makes it hard to control and the capacitive keys super jittery.
Now, both the "menu" and "back" buttons registers multiple key presses if not pressing them super firmly and quickly.
I hate this stuff... I have never once bought a phone without running into stupid problems like this.
If you only tried to flash official firmware your binary counter won't increase so you can just return to stock firmware.. Check your binary counter in download mode, if it increased even by one use a jig to reset it to zero (with old bootloader ofcourse)..
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I do have this issue too, but i'll just tap it very fast to avoid the double tap. Using stock from KF1 still.
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I just figured it out. The double tap only happens when the lights are off for the keys. I switched to 6 s/always on and I can't get it to double tap by itself anymore. Worth trying for others with similar problem!
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[Q] home button click?

As the tittle suggests, does anyone have their home button make an audible click? When I touch mine on the right side it clicks and feels loose. Just wondering if anyone else has that.
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I have that! I was wondering the same thing... and I cant replace it since I just got a 25$ zagg installed on my s4 -_-' and cant seem to find the receipt.
I called my local ATT they'll replace it without charging me a restocking fee. I'll probably do that. Just a tad worried since this is the only issue I've had with the phone. Don't want to get a bum phone.
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dkirchik said:
I called my local ATT they'll replace it without charging me a restocking fee. I'll probably do that. Just a tad worried since this is the only issue I've had with the phone. Don't want to get a bum phone.
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If you get a new phone and you have more issues, you're just as entitled to an exchange as you are with this one. I have a friend who has gone through 5 phones within a month for various reasons, some admittedly a little overblown but point is, you can always exchange until you get a good one.
How much does it click, mines is a little one and I'm thinking it is cause the plastic. And my girlfriend didn't notice it like me
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It sounds like an air pocket. Its a soft click but only on the right side.
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delete
My new 32GB S4 has a clicky home button. I've noticed this with the S3 as well. Personally, I wish they'd do away with the physical home button. Capacitive buttons were the future. I have also noticed my S4's home button seems really flat. Doesn't stick out as I feel it should. Works absolutely fine. So I'll see how it goes in my 14 day period.

Galaxy s4 physical home button issues.

Hey everyone I have a problem that started to happen recently and I wanted to see if this happens to any of you guys and you fixed it.
About a few days ago my home button on my phone feels like there is some type of debris under the button. When you click down it makes a loud clicking sound and feels like I'm crushing down salt or something.
Has anyone had this problem? I tried using canned air, I tried taking a piece of paper and going around the edges, still no luck.
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http://forum.xda-developers.com/showthread.php?t=2364080
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A thread about this already just have to search for it.

[Q] What happened to my power button?

I was using my phone like any other day, and then I locked my phone and later on went to wake the screen and it wouldn't wake up. I did a "battery pull" (power+volume down) and it rebooted fine. When it came back on, I tried to press the button to lock the screen but to no avail. I went on and got smart screen on and it works okay but I'd like to know if any of you know what's wrong with it. It feels fine, clicks like normal. I haven't dropped it recently or anything. But sometimes, when I barely touch the power button, the power menu opens. I don't really understand that but if any of you have any help for me, that would be greatly appreciated. Thanks.
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Kinda sounds like a hardware issue maybe some pocket lint or something wiggled it's way in there... Take it apart and have a look..you would be surprised as to what can work it's way in there
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ezknives said:
Kinda sounds like a hardware issue maybe some pocket lint or something wiggled it's way in there... Take it apart and have a look..you would be surprised as to what can work it's way in there
Sent from my XT907 using xda app-developers app
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Just suddenly began working the next day. I don't exactly know why... Maybe an app or something had it confused. I really don't know.
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