I only have two issues so far with WP7. Everytime I get a text message, the screen turns on. When its in my pocket and i get one, my pocket bumps the screen and keeps calling people, sending random texts and more. Which 1, annoys people and 2, kills the battery even faster than it already does.
The other issue is the battery not charging to 100%. It gets to maybe 90 (has a sliver of the bar gone) after charging it overnight.
Also, I have Location Services turned off and 3G off most of the time and only text a bit throughout the day. When I get home from work the battery has hit maybe 10 or 15%. Is this normal?
Any fixes at least for the screen on issue would be very much appreciated.
I'm having the same issues with the screen turning on whenever an SMS is received. I'm hoping there is a fix out there, or that the latest magldr will fix it.
I'm confused, whats wrong with the screen turning on when an SMS is received? Doesn't it still show the lock screen, requiring a slide up to unlock the device? My screen turns on when I get a new text but turns off after 10 seconds roughly.
uberamd said:
I'm confused, whats wrong with the screen turning on when an SMS is received? Doesn't it still show the lock screen, requiring a slide up to unlock the device? My screen turns on when I get a new text but turns off after 10 seconds roughly.
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The problem is, it's in my pocket. If the screen comes on then, my pocket is going to be hitting the screen which will eventually unlock it and start messing with everything. All I want is a sound notification, there is no need for the screen to come on for a text message. Phone call yes, but not text.
Sorry for bumping something from months ago, but the screen on issue is still around with the NoDo rom. Am I the only one concerned about this?
Maybe you set a code (0000, 7889...). I dont know any other smartphone, which displays a new message etc. NOT!
Regards and have a nice evening
Oliver
Yeah, the funny thing is that about two days ago my HD2 unlocked in my pocket, and upload some random picture on Facebook, next picture in line was my girlfriend naked - she would beat the bejesus out of me, lucky me...
Why don't you just set a one digit password like 2 or 3 to prevent it from unlocking and u can still unlock it fast
empmdk said:
The problem is, it's in my pocket. If the screen comes on then, my pocket is going to be hitting the screen which will eventually unlock it and start messing with everything. All I want is a sound notification, there is no need for the screen to come on for a text message. Phone call yes, but not text.
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Seriously, you have a donate to me sign for yourself? For what might I ask????
What are you doing with your phone in your pocket that it would unlock your phone? (Don't even want to know...eek!)
And why don't you carry your phone in a holster like most people? That way...no "accidental" unlocking in your pocket. Problem solved.
Finally...have you tested if an actual official WP7 phone does or does not have the same problem that pocket carriers seem to have?
Stop reposting old news and go buy yourself a holster.
what on earth is your problem? can you not say anything nice to people?
Well i dont use a holster and i dont know anyone that does either, but it wouldnt help the issue of the phone turning on when you get an SMS message, i suppose it would help with pushing random buttons, but then you wouldnt catch me dead wearing one, you'd look a bit of a gimp where i come from
ive sent all manor of rubbish back to people that have text me, which is why i use the password locked screen and 30 sec turn off.
The chances of that getting typed in by accident is very unlikely
I sometimes get the sound of a picture being taken with the phone in my pocket, with the result that my camera roll has a lot of black, out of focus shots in it.
This is due to the left hand hard key being depressed for a few seconds. It may be that once on, the phone can then navigate to your camera roll and then send mms etc all by being jiggled in the pocket. Dont know if this feature can be turned off, and cant test at the moment
I sort of like the screen password solution. But I a sure it will get annoying in no time.
To repeat what hjhjhj said, but in a nicer fashion, get a holster (yuck).
hjhjhj said:
Seriously, you have a donate to me sign for yourself? For what might I ask????
What are you doing with your phone in your pocket that it would unlock your phone? (Don't even want to know...eek!)
And why don't you carry your phone in a holster like most people? That way...no "accidental" unlocking in your pocket. Problem solved.
Finally...have you tested if an actual official WP7 phone does or does not have the same problem that pocket carriers seem to have?
Stop reposting old news and go buy yourself a holster.
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I have a donate thing just cause it's available to me in my profile settings. You or anyone else shouldn't worry about things that have NOTHING to do with the topic at hand.
What am I doing? I am walking, or I happen to go out running.
I will never get a holster, that is what my pocket is for. I've known two people who have used one and either the phone fell out of the holster or the holster fell off them and destroyed the phone after many of those drops. Before you ask, yes it was made for the phones they were using...
I haven't tested an actual WP7 phone cause I don't have one and don't know anyone who has one.
This was just a simple question that I asked, no need to go on about other things. I figured there would be something in the registry to change it so it does not turn on.
Read few posts here, i see 2 problems mentioned:
1) battery drain
2) camera button that wakes phone
So, i offer you to:
2)If you have nodo/prenodo you can change camera button(green call button) via software to open up not camera, to open call log or any other stuff, and it probably wouldn't work when screen isn't on.
If you don't wanna use any xaps - you can install green mango(i offer blacksides rom) and via settings u can disable camera app to launch from lockscreen.
1)About battery drain:
On prenodo/nodo i had similar battery drain as some1 mentioned, with different roms i've got pretty same result, and i was charging phone every day, and usually everytime when i could - often in evening being not at home phone just turned off because of 12h non charging!
Now: i have blacksides green mango and my experience is:
1) after rom flash and first full charge(over usb cable to pc) i was calling, texting, surfing internet via wifi like 2h, playing games like ~1,5h total, used gps like half hour, don't remember everything exactly what i did, but it was pretty hard usage of phone and battery lasted ~2days!
2) Now i'm on 2nd full charge and currently i'm ill and always near my pc, so i use my phone only for sms+calls, and currently my "battery saver"(new mango function) shows:
Remaining battery life: 52%
Time since last charge: 2days 8 hours
So overall my phone battery lasts ~3-4times better on mango than on nodo/prenodo, so i recommend you to use green mango, anyway there are problems with "sim error" sometimes(usually when you use wifi, when you don't - i had ~3days no sim errors, so that's pretty fine)
So these were my thoughts about your problems, thanx
hjhjhj said:
And why don't you carry your phone in a holster like most people?
.
.
.
Stop reposting old news and go buy yourself a holster.
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Most people on what planet? I put a case on my phone and I carry it in my pocket. My wife carries her phone in a purse. I refuse to use a holster or wear a utility belt like freaking Batman.
I too have a problem with pockets and wp7, but all I can really do is password protect it.
As for the battery not charging completely, I have a tiny fix for that. I too noticed my battery would not charge completely, but it seemed to be an issue with WP7 not reading the battery correctly. It was permanently stuck at 88%. Upon restarting the phone, and reinserting the cable, it was able to charge again til 100%. I'm not sure if that's a problem with Green Mango or what, but I was able to get mine to charge completely that way.
As for battery drain, even with the camera trick and barely any usage, my battery still ends up in the low 15% by the end of the night. I think its just an issue with the ROM that will hopefully get fixed in the RTM release.
Mango RTM still has these problems
Mango RTM still has these problems.
When inside pocket it can be turned on accidentally(camera button or power button) or by reminders, alarms or SMS. So it is very likely that a WP7 will wake up inside the pocket.
But that's not the real problem, the real problem is that the auto sleep timeout (30 secs, 1 min or whatever) is reset every time the lockscreen is touched. Now, can you imagine with which frequency the screen is rubbed inside a pocket? If you are walking or running it could be just every second. The result? Phone keeps on for a long period of time, draining battery and warming up.
Sometimes you don't notice it because luckily you freezed and you gave time for the timeout to happen, but it could have been ON for hours. You notice that when you take it out for use and see the battery meter and think why the heck the phone drains so much battery. And it's just that: WP7 phones have insomnia.
Then comes a second problem, that rubbing inside the pocket can also unlock the phone because the lockscreen will slide up with a very short swipe (2cms). Once unlocked the touch party begins, a lot of apps will be opened, emails written, calls answered/rejected, etc, etc. One good option should be the ability for the user to setup how long to swipe to trigger the unlock.
Some people will enable PIN protection or get a hard case to prevent this. But not the idea. Many use the phone just naked, and if a phone has a lockscreen then it must meet its purpose, it should not be just a screensaver, it must be touchsaver as well.
We developed PocketShield back in the WM6 era, and users loved it mainly because it solved these kind of problems.
I think battery life is one of the most important aspects on mobiles, and the big cons on peoples mouth about phones is always battery life. So hope Microsoft puts a big effort so resolve this on the next update.
pocket txting, dialing, and killing what is already a bad batt life
holsters are for uptight business types or people who want to look important. as i too am NOT batman i opt out of the utility belt!
there were many LITTLE things that WP7 lacked and were easily overlooked! my phones random uploads, txts, random settings changes, useless battery drain and the like from within my pocket were not.
yes you can PW protect but if the phone still recieves stimuli in pocket, even with a PW, you still have the useless battery drain. with the way these roms chomp up the battery to begin with its hard to overlook!
this issue was the determining factor of me jumping back on the Android bandwagon and leaving the little appreciated WP7 ( LOVED THIS OS TOO!!! )
has anyone redesigned a better/different lock screen? perhaps found the registry value to disable the screen waking on notifications? ANYTHING would be great!
thanks!!!
Related
I don't know if anyone else has ever had this problem but when out in the sun ( I think this is the only time to actually see it) I can see a burn in of the previous view. One example is sliding the app drawer up then sliding it back down I can see the apps and a thick bar that is the app tab sliding down. I am using the T-Mobile G1 and am wondering if this is a hardware problem or something else.
i noticed this too, i on't believe it is an issue and i don't think we can fix it. the only time i see it when i get my recommended daily dosage of sunlight wich is about 15 minutes, the rest of the time i am in a dark room in a basement on my computer
Ok I just didn't want to go on thinking my phone was supremely messed up.
i am a vampire, so i shouldn't have a problem with this haha
but good looking out.
i get the same thing.. only with mine I can see it when the device is turned off... recently its been overheating so i'm hoping TMO UK will switch it
I usually see it right when i force the device off (pull battery or Call+Menu+End reboot) for about 5 seconds and then it goes away. I'm not sure if my phone's behavior is normal and yours is messed up or what but something is amiss somewhere
I guess it's simply the way these LCD screen is updated. You don't really get 1ns response time with these small screens. They may even been designed this way to save power.
If you watch carefully, you may see the screen slowly fade away when you turn off the phone.
Yeah I tried it and you're probably right ( not sure how it saves power) but it does fade away after I turn it off.
at the begining , my HD is fine.
But , after 2month , the phone has some rotation problem( it doesn;t matter, as you can solve it by pressing the on/off buttom )
But now, the phone's screen can't switch on, when i touch the four buttom on the surface of phone, it still vibrate..just i can't switch on the screen"
i have already tried all the things like take out the battery, press the reset buttom... the problem still occur,
Screen can sometime turn on luckily~
but, if the phone's screen is switched off for a while, the problem still occur..
can any professional heal my phone?
likashing said:
at the begining , my HD is fine.
But , after 2month , the phone has some rotation problem( it doesn;t matter, as you can solve it by pressing the on/off buttom )
But now, the phone's screen can't switch on, when i touch the four buttom on the surface of phone, it still vibrate..just i can't switch on the screen"
i have already tried all the things like take out the battery, press the reset buttom... the problem still occur,
Screen can sometime turn on luckily~
but, if the phone's screen is switched off for a while, the problem still occur..
can any professional heal my phone?
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Click to collapse
Obvious questions: Have you tried a hard reset?, Diff rom? Have you loaded up anything weird that mighta casued issues? If it will do a hard reset then do it. Start from scratch. If it works then be mindful of what you reload it with. If that doesn't get it, try a diff rom. At this point you got nothing to lose. Will it go into bootloader mode?
Battery comes to mind also. Have you run it down to nothing? Sometimes that will affect the charging capabilities. When the screen is dark can you still hear sound? Def do the HR.
My suggestion would be, to give the HD to your reseller and get it fixed.
I have had the same problem, and as my HD also didn't connect to my PC anymore, I send it in, and got a brand new one, because they couldn't fix it. Make a backup while you can, because the problem will get worse over time.
Likashing, the same exact thing started to happen to me a couple days ago. I've hard reset and flashed a new ROM. It seems that the problem is intermittent. After I just let the phone sit for a few minutes, the screen will come back on. It makes me wonder if this is heat-related issue. Anyway, I'm screwed, because I have no warranty since I bought it from a guy in Australia (I'm in US and needed the T8285).
I'll definitely be keeping an eye here to see if there's any resolution other than repair.
while the screen does not turn on, have you maybe tried to use another phone to call your HD and check if the screen turns on when the call arrives?
maybe if the screen turns on it's more a software related issue (so hardreset et cetera might be worth a try), if not, i fear it's hardware
crashDebug said:
while the screen does not turn on, have you maybe tried to use another phone to call your HD and check if the screen turns on when the call arrives?
maybe if the screen turns on it's more a software related issue (so hardreset et cetera might be worth a try), if not, i fear it's hardware
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Good point crashDebug... I will definitely try that the next time the behavior is exhibited (right now is one of those times where I can't intentionally duplicate the issue... of course!)
stpete111 said:
Likashing, the same exact thing started to happen to me a couple days ago. I've hard reset and flashed a new ROM. It seems that the problem is intermittent. After I just let the phone sit for a few minutes, the screen will come back on. It makes me wonder if this is heat-related issue. Anyway, I'm screwed, because I have no warranty since I bought it from a guy in Australia (I'm in US and needed the T8285).
I'll definitely be keeping an eye here to see if there's any resolution other than repair.
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...i have no warranty too....
in Taiwan , there are couple of people have these situation, the maintenance staff working Htc, said that it is a motherboard problem or the screen problem...but i wonder that why only few people have this problem. My phone is completely fine before i flash the HSPl1.56OLINEX.but when i try to flash back to Hspl 1.4 , the problem still happen.....
cbreze said:
Obvious questions: Have you tried a hard reset?, Diff rom? Have you loaded up anything weird that mighta casued issues? If it will do a hard reset then do it. Start from scratch. If it works then be mindful of what you reload it with. If that doesn't get it, try a diff rom. At this point you got nothing to lose. Will it go into bootloader mode?
Battery comes to mind also. Have you run it down to nothing? Sometimes that will affect the charging capabilities. When the screen is dark can you still hear sound? Def do the HR.
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Click to collapse
i have tried diff rom and diff HSPL....
sometimes, the phone's screen still can turn on luckily, then i can go to bootloader mode, but if the phone sit for a while, the phone's screen can't turn on...then i can't get into bootloader. ..
i can hear sound when someone phone me...but the screen still keep dark!
Exactly same problem here
HTC purchased in Sweden.
Cant switch screen on, when incoming calls come it rings but no screen alive. Vibration when pressing the buttons at bottom. And the low battery sound i can here when low on battery.
When connecting it to charger the orange light at power button will not light up (orange) as usually.
My problems started when i had the HTC in my jacket pocket, a VERY rainy day, so the phone was moist OBS not wet. Thats what i beleive ghappened to my phone.
And now i can not find the purchase receipt to the phone
It might be entirely unrelated, but the screen on my THD also had the same problems immediately after a few flights from coast to upcountry 1800m elevation during summer. The system powered up but the display remained off, and no amount of fiddling would switch it on.
The first time it took a few hours and then spontaneously corrected itself. The second time I had to remove the battery for two days, and then all was fine again. Only happened after flights from coast in summer. It hasn't happened again, but then it's winter here in the southern hemisphere.
I suspect condensation, but that's only a guess...
I have the same problem too here in Australia. It started with the screen not turning on but the buttons still work. Then you'll sometimes notice the screen is inverted and upside-down.
I've sent mine in for service. Haven't got it back yet but I understand the motherboard needs to be replaced.
In short, this is definitely a hardware problem and if you look around the discussions on the net, this is slowly becoming quite a common problem with HD.
forumx said:
I have the same problem too here in Australia. It started with the screen not turning on but the buttons still work. Then you'll sometimes notice the screen is inverted and upside-down.
I've sent mine in for service. Haven't got it back yet but I understand the motherboard needs to be replaced.
In short, this is definitely a hardware problem and if you look around the discussions on the net, this is slowly becoming quite a common problem with HD.
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Yes exactly, I have had the upside down screen too! Well at the very least it is good to know that people are experiencing this problem other than me. I love this phone so I will have to pay to for the repair. If anyone here has any idea or estimate of what this will cost, please share this here.
The problem for me was the moist, after three days it started to react again... And now it seems to be working...
I guess the air up in the mountains are moist... maybe...
AddeBC said:
The problem for me was the moist, after three days it started to react again... And now it seems to be working...
I guess the air up in the mountains are moist... maybe...
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So then that's two people so far (including AFW from the first page) who have said that after some situations involving moisture have passed, things are back in working order. I hope for the same to happen soon.
so it is due mainly to wateR?
leobox1 said:
so it is due mainly to wateR?
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I doubt it is related to water. My device never gets near water or moisture and still experience this problem. I do wonder if it is heat related as the device can get quite hot during charging and perhaps cause the motherboard to play up after a while.
btw, does any of you use some sort of plastic/silicone cover. I wonder whether this type of cover blocks the heat from dispersing.
As i understand it, so far only people who have flashed a different ROM (and with it maybe radios) to their device. If it's a heat issue it could be something to do with the radio version. I have tried different radios and there was one in particular that heated my phone up like crazy while i was listening to music without the screen on (but i don't recall which one it was).
I only used stock rom and never flash my device and still have problem...
forumx said:
I doubt it is related to water. My device never gets near water or moisture and still experience this problem. I do wonder if it is heat related as the device can get quite hot during charging and perhaps cause the motherboard to play up after a while.
btw, does any of you use some sort of plastic/silicone cover. I wonder whether this type of cover blocks the heat from dispersing.
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Click to collapse
I do not have any type of cover on mine.
I agree with the possibility of it being a heat issue though.
Very perplexing. This past weekend I again travelled from Joburg to the coast (from 1800m elevation to sea level), and again the THD screen stopped responding to input whilst at the coast. I desperately fiddled, reflashed, hard reset at least 10 times to see if I could get the screen to work, but it always booted up locked, and no amount of fiddling would do anything. I even put the thing on an oil heater for a few hours, hoping that if condensation was the culprit (my current theory) then a goodly dose of heat would at least evaporate any moisture, and once, for about a minute the screen responded, and then again went dead to touch. I had to use another phone all weekend. This evening, on returning to Joburg, I resolved to get another device, maybe the Diamond 2. After a few hours back home I retrieved the THD, put in the SIM and, lo and behold, it worked fine. This is most vexing, but I fear the THD will have to go -- I just can't live with this unreliability. Sad, really, because I love the big display, I love the fact that guys like Throy are cooking good ROMs. In many ways the THD is about the best out there, at least for my needs. But that &@&* thing has to be reliable.
Recieved my HD yesterday, and this is the symptom of the issue:
When the phone reaches its screen timeout (whether its 30 secs or 10 mins) period it the phone turns off completely. It is not possible to then turn the phone back on using the power switch or any other way. The only way the phone can be turned back on is to take the battery out and put it back in.
Initially i thought maybe it was the battery and somehow it didnt have proper connection with the copper contacts. However if i turn off the screen timeout off completely then the phone stays on and doesnt turn off. So as long as the phone doesnt go into power save mode or screen timeout its fine and stays on. Its also not the power switch as the switch works fine other wise.
I rang HTC support, spoke to some clueless call centre lady who tried to tell me it might be a proximity issue. I dont think it is as i dont have any issues when making or receiving calls. The problem is for some reason screen timeout causing the phone to completely shut down. I have searched on a few forums and cant seem to find anyone else with this issue.........FML
Forgot to add, i have also done the following:
- Reset to factory default
- Checked for udpates (get a message saying my phone is up to date)
- Made sure phone sim cover and battery cover are properly secured
Nothing has worked so far
tk79 said:
Its also not the power switch as the switch works fine other wise.
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Click to collapse
So the switch turns the phone off and on again, or just off?
switch turns phone on and off any other time but after screen lockout kicks in it doesnt do anything, i have to take the battery out to turn the phone back on.
In a normal scenario if i want to power the phone down and then power it back up again then it is fine
Hope that makes sense
It really sounds like a software issue.
Is your DHD branded or unlocked?
Maybe try install some of the custom roms from arround the forum.I use LeeDroid 1.2 and it works like a charm.
Go to "ROM Development" thread. There are a few HOW-TOs on the top. There is always a risk u mess things up but it's small and from how it sounds, u don't have much of a choice anyway good luck
Its a branded "Orange" phone from the UK. I think im just going to return it and get a replacement and if i still have issues then ill try your suggestion thanks. Really disappointing, Desire HD seems to be riddled with issues.
has anyone faced the phone switching off even when it's screen locked? This happened a few times to me.
1st scenario is when my phone is in a waist pouch which is a little tight for this model. when i take it out of the pouch, i either find it off or waiting at the sim unlock screen. this is caused by pressing the power button accidentally.
2nd scenario is after charging over night, i wake up to find the phone asking me to key in sim unlock pin (it will not be completely off because whenever charger is plugged in, it will power up). The phone was screen locked before i charge it and i did not touch the power button by accident unlike scenario 1.
which ever the scenario, by right the power off button shouldn't work whilst in screen lock right?
The same scenarios happend to me, sometimes more than once a day. Very annoying.
I too have this issue, especially the overnight charging one, which is annoying because then the alarm fails to go off!!! After convincing 2 other people to get the Trophy 7 they also experience this.
I called HTC support in the UK yesterday and all they could suggest to me was that I reset the phone settings, which I've done, and of course ended up needing to put all my settings back in which is extremely frustrating when I expect that it won't fix anything.
I really would recommend calling HTC support in your country and logging a call, because the guy told me that I was the first to report it.
You can get the phone numbers from the htc website, which i cannot post the URL to since I'm a new user, but I'm sure you can find it. Go to "Support" -> "Customer Service" -> "Support by hotline"
Of course, you could not call them to report the issue, but then they'll think that I'm the only user in the world with the problem and not actually resolve it!!! It's going to take you about 10mins and they'll keep talking to you about windows mobile 6.5, instead of windows phone, but the more calls logged = greater chance of resolution.
I've had the turning of when it's in my pocket, but i've never had it turn of overnight when charging.
at least not that i've noticed
Whilst experimenting with android on my touch pro from the very beginning when you couldn't enter a sim code, i've removed it and i'm to lazy to set a new one
All the problems (screen freeze of crazy dancing icons of phone shutting down) solved after FLASHING newest WWE ROM from this forum. Maybe helps, but U have to decide and do it yourself or not.
This has happend MANY times on my trophy aswell.. I ended up turning off the sim lock code (That way the phone starts up again after boot and your alarms etc works)
Yup, I've had the "pocket" thing also happen to me, more than once in the same day... quite frustating.
Qtek S200 (HTC Prophet) After ROM update, its now shutting down whilst in sleep mode
Sorry to dig up an old thread, but recently I upgraded my s200's ROM using the CD utility that came with it. Its now running Build 14928.2.2.0 of WM5.
Before the ROM update it has never done it once.
Some people said they got the problem when it went into lock screen, my lock screen is fine. It will only do it when the phone is in sleep mode, if i disable the "power off" timout setting then its absolutly fine aslong as i dont press the power button.
Did anyone ever find a solution to this problem?
Somebody did mention about flashing the rom from one of OS's on this site, but all the ones I have found contain dead rapidshare links.
Any help appreciated
Thanks
My solution on Trophy is simple, using a Casemate case on my phone. It makes the off button so stiff, that it's hard to shut off.
I guess I never realized why it was such a pain in the case to shut off... this MUST be the reason. Also, since I now have two Trophy's (one for developing roms), this other one I just bought has been through hell, and it's difficult to half press the camera button to focus. The Casemate case I have on my good Trophy makes it far harder to press the camera button, but my year old Trophy that I've always had doesn't suffer from any problems with its camera button.
This is the newer version of the Casemate case I was using on my HTC Trophy. I don't know if this will help you with your older phone, but maybe Casemate makes a case for it. Since it's an older phone, it will be difficult.
I assume bricked is the right term. And I'm pleading for some help here on what I can try before I call Google Support again.
Here is the quick run down: Bought 2 Nexus 6P, (Gray - Me), (White - Wife). Wife bricks her phone in 15 days, screen seems to work when held at different angles, can't seem to get it to stay on permanently, acts almost like an old VCR where it will partially draw the screen horizontally. Almost like a loose connector. It only stays on for milliseconds at a time, not long enough to factory reset or do anything remotely useful. Holding power for 8 seconds doesn't help. Holding power and both volumes does not help. Just to clarify, device is running, screen is black. Not a boot issue per say as a screen issue. Could previously hear her get alerts, can't right now (only see a battery icon). Since the screen is the main issue, I'm flailing in the dark as to where I am at any given point in time.
I assume how she uses the device because mine has been perfect and I can't seem to find a vocal crowd with this issue. However, after she bricks hers, she uses mine for an entire week and doesn't have any problems. Google support is extremely helpful and sends out an entire new device. I set it up and restore the apps, within 3 days (Friday -> Sunday) she has the exact same issue again - bricked. Now I'm completely flabbergasted. This device is still spotless, she has barely used it, it hasn't hit a surface hard, hasn't even been sneezed on. I can't even begin to stress how short a time period this is for a device to brick in. I can't help but feel this is a software app and the restore brought over the delinquent app. However, how come I can't reset the device and get back to a clean slate? Can anyone give me a trick?
Please, please help. She wants me to switch back to Verizon because of these device issues. However, even with 2 people, we are saving a ton on Project Fi and I really need this to work. Everything else has been a joy.
So I got it working. But I have a few questions...
Process:
1. Connected it to charger
2. Held power and both volume connectors
3. Held power again
4. Did both of these actions for upwards of 30 seconds at a time hoping for some response from the device.
5. Put it down on the table to write my forum post (still charging).
6. Battery image came on and off the screen randomly
7. Picked it up and held power one last time and it started booting normally.
I'm not sure which sequence of events led to what and I'd really love to know how to reliably reset it in the future. If this is the case then it means it was a software issue all along that persisted over several reboots.
Additionally, I'm frantically pulling software off of her phone - Elmo Calls, Sesame Go, Snapfish, Pinterest, etc. Fearing that one of these apps that I don't run on my device could be causing this. Is there any way to troubleshoot the software itself and see what device could have had access to the screen power and perhaps been powering the screen off as soon as I attempted to power it on (causing a flicker)?
Thanks.
your experience is really unusual you bought 2 phones but the one you are using does not have problems but your wife has, you switched phone then the problem occurs there is a chance a program is causing it as you already received a new one and it still occurring try to let her use the phone with the same software you are using and avoid which you dont use see if there is any progress.
Did you try factory resetting either phone?
Sounds like a software issue if they both had the exact same issue.
does she have some kind of serious strong magnet in her body or purse? haha
Soulfly3 said:
does she have some kind of serious strong magnet in her body or purse? haha
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That's what I was going to say. Seems consistent to what a strong magnet would do to a screen. My next guess was a rogue app.
No magnets, nothing crazy. It started happening again yesterday a few hours after fixing it, I've hard wiped the device and bypassed the restore. Only updated the base applications and it is sitting on a charger - waiting to see if it will happen again.
Get a new wife?
VerucaSalt said:
Get a new wife?
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Or, as OP seems to like to get things in 2, get 2 new wives so that if you brick one, you still have one left without having to wait for RMA.
All jokes aside, is there any specific oddities in how your wife uses phones (Does she work at a metal scrapyard with a big ass magnet? Okay, I promise, last one.) Or you could be extremely unlucky to have bought a defective unit, which was replaced by another defective unit.
To reliably reset the 6P you just hold the power button until the phone vibrates as it starts to boot again. Did the screen flake out as it booted up too?
ttminh1997 said:
Or, as OP seems to like to get things in 2, get 2 new wives so that if you brick one, you still have one left without having to wait for RMA.
All jokes aside, is there any specific oddities in how your wife uses phones (Does she work at a metal scrapyard with a big ass magnet? Okay, I promise, last one.) Or you could be extremely unlucky to have bought a defective unit, which was replaced by another defective unit.
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Although these posts are funny as hell, honestly you would be surprised how many common every day things you come into contact with that can wipe data right off any storage medium. Although its definitely a possibility that you received a crap refurb phone, when you get the next RMA I would take some time to monitor your wife's daily routine with her cell (not her tinder activities), she might just be placing it near/on something that is wiping the phone or corrupting the data. Could also be a really junk app, but google is pretty good about keeping them out of the play store the best they can.
dl200010 said:
To reliably reset the 6P you just hold the power button until the phone vibrates as it starts to boot again. Did the screen flake out as it booted up too?
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Yea, it was flaking out on the 8 second hold reboot - I performed it dozens of times without getting my screen back. What works reliably for me is to hold power and both volumes and then hit power again once the diagnostic screen shows up (whether I can actually see it or not). The reboot off of the diagnostic screen seems to bring the phone back to life consistently.
She is using the phone w/ just the base apps from yesterday - I told her to try breaking it without loading new apps - will see how this plays out today.
jaaaaaaaaf said:
Yea, it was flaking out on the 8 second hold reboot - I performed it dozens of times without getting my screen back. What works reliably for me is to hold power and both volumes and then hit power again once the diagnostic screen shows up (whether I can actually see it or not). The reboot off of the diagnostic screen seems to bring the phone back to life consistently.
She is using the phone w/ just the base apps from yesterday - I told her to try breaking it without loading new apps - will see how this plays out today.
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Was that diagnostic screen flaking out too? I suggest to get more aggressive and factory reset through recovery and than ONLY connect her google account to get her contacts. Run like that for about a week. Otherwise your other choice would be to unlock the bootloader and try a custom ROM. I would suggest Cyanogenmod, DLROM (mine), Pure Nexus Project, or even Noob Builds.
ttminh1997 said:
Or, as OP seems to like to get things in 2, get 2 new wives so that if you brick one, you still have one left without having to wait for RMA.
Click to expand...
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haaaaaaaa, very good
---------- Post added at 03:37 PM ---------- Previous post was at 03:35 PM ----------
Soulfly3 said:
does she have some kind of serious strong magnet in her body or purse? haha
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Was actually going to say this too, is there somewhere she goes or sits which has some kind of strong magnetic field? It's odd that it happened to one and then to the next one, unless they're just both from a faulty batch.
Suppose I will add a follow-up. Since I ripped all her software off the device it hasn't crashed once in the same fashion. So I mean, that is the conclusion. I'd love to say I knew how to dive deep enough into Android to pinpoint exactly which app had such incredibly disruptive and adverse affects (far worse than complete OS crashes). But I don't know Android well enough. Google has the original phone. It definitely seems like an app should not have been able to take over the display so completely.
I'm going to move forward and have my wife install more of her apps. Just wanted to shoot an update out in case I don't revisit this. Thanks everyone who posted.
Maybe a combo of rogue (rouge?) apps? I mean some apps do have the ability to draw over screen, so that might have caused whatever problem you had.
And OP, don't leave us